Epson TM-H6000V Technical Reference Guide

Epson TM-H6000V Manual

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  • Epson TM-H6000V | Technical Reference Guide - Page 1
    Information Describes how to control the printer and necessary information when you develop applications. Handling Describes how to handle the product. Troubleshooting Describes actions to take when a trouble occurs. Replacement of the TM-H6000IV Describes precautions for replacement. Appendix
  • Epson TM-H6000V | Technical Reference Guide - Page 2
    with Seiko Epson Corporation's operating and maintenance instructions.  Seiko Epson Corporation shall not be liable against any damages or problems arising Epson POS printers and displays. ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a set
  • Epson TM-H6000V | Technical Reference Guide - Page 3
    in this manual are identified by . Doing so may lead to fire or electric shock.  For the power cable, use either the included one or a designated one that meets the this equipment, unplug the AC cable immediately, and contact qualified service personnel for advice. Continued usage may lead to fire.
  • Epson TM-H6000V | Technical Reference Guide - Page 4
    other than those mentioned in this manual. Different connections may cause equipment damage and burning.  Be sure to set this equipment on a firm, printing.  Make sure cords and foreign objects are not caught in the printer.  Do not open the covers during printing or autocutting.  To prevent
  • Epson TM-H6000V | Technical Reference Guide - Page 5
    , nuclear power control equipment accordance with the instruction manual, may cause Epson proprietary software. For information of the open source software used in this product, see the following URL. https://xxx.xxx.xxx.xxx/licenses.html For "xxx.xxx.xxx.xxx" in the above URL, input your printer
  • Epson TM-H6000V | Technical Reference Guide - Page 6
    printer application. Manual Content The manual is made up of the following sections: Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Advanced Usage Chapter 4 Application Development Information Chapter 5 Handling Chapter 6 Troubleshooting Chapter 7 Replacement of the TM-H6000IV
  • Epson TM-H6000V | Technical Reference Guide - Page 7
    ■ Open Source Software License 5 ■ About this Manual ...6 Aim of the Manual ...6 Manual Content ...6 ■ Contents...7 Product Overview 13 ■ NV Memory ...22 NV Graphics Memory...22 User NV Memory ...22 Memory Switches...22 R/E (Receipt Enhancement)...22 Maintenance Counter...23 ■ Simple Setup
  • Epson TM-H6000V | Technical Reference Guide - Page 8
    the AC adapter...30 ■ Connecting the Printer to the Host 32 USB Interface ... Power Switch Cover 53 ■ Applying the LED Information Label 54 ■ RTC Settings ...56 ■ Adjusting the Paper Roll Near-End Sensor 57 ■ Changing the Paper Width 58 Advanced Usage 59 ■ Setting the DIP Switches...59 Setting
  • Epson TM-H6000V | Technical Reference Guide - Page 9
    Settings 89 ■ TM-Intelligent Function ...90 Server direct print ...90 Application Development Information 91 ■ Controlling the Printer ...91 ePOS-Print XML...91 ePOS-Device XML...91 ESC/POS ...91 ■ Controlling the Cash Drawer 92 ■ Software...93 Development Kits ...93 Drivers ...94 Utilities
  • Epson TM-H6000V | Technical Reference Guide - Page 10
    ...103 Troubleshooting 104 ■ LED on/flashing patterns 105 LED on/flashing patterns...105 Printer operating status ...106 Errors that recover automatically ...107 Recoverable errors...107 Unrecoverable errors ...108 ■ Print Quality Problem...109 Print Quality Problem (Receipt printer)...109
  • Epson TM-H6000V | Technical Reference Guide - Page 11
    of printer driver ...125 ■ Power does not turn on ...126 Replacement of the TM-H6000IV 127 ■ Compatibility ...128 Printing ...128 Print Density...128 Printable Area ...128 Cutting Method ...128 Receive Buffer...128 Memory Capacity ...129 Electrical Characteristics...129 DIP Switches...129 Printer
  • Epson TM-H6000V | Technical Reference Guide - Page 12
    ...135 Character Specifications ...137 Paper Specifications ...138 Printable Area ...141 Printing and Cutting Positions ...143 Ribbon Cassette...143 Notes on using the endorsement printer...144 MICR Reader (Factory-Installed Option) ...144 Barcode/ Two-dimensional symbol/composite symbol 147
  • Epson TM-H6000V | Technical Reference Guide - Page 13
    Receipt TM-Intelligent function is supported.  Supports Server Direct Print that sends a request for print data from the product to the Web server at regular intervals.  ESC/POS Command System.  OPOS ADK, OPOS ADK for .NET, JavaPOS ADK, and Windows printer drivers.  Printing from a tablet (Epson
  • Epson TM-H6000V | Technical Reference Guide - Page 14
    with USB and Ethernet by default.  Either serial, Bluetooth, or USB Plus Power can be built-in by factory option.  Optional Wireless LAN cable set is available. Functions  NFC tag built into the printer unit for printing to a touched printer.  Supports printing using multiple interfaces
  • Epson TM-H6000V | Technical Reference Guide - Page 15
    MICR Endorsement printer Validation - - - ✔ - - ✔ ✔ - - ✔ - - ✔ 1 ✔ Case color  Black (EBCK)  White (ENN8.5) Accessories Included  AC adapter *  AC cable *  Roll paper  Power switch cover  Connector cover  Manuals  LED information label *  Ink ribbon cartridge ERC
  • Epson TM-H6000V | Technical Reference Guide - Page 16
    3 Receipt unit 4 Front cover 5 Power switch 6 Manual cutter ribbon cartridge for endorsement printing. Open this cover to install/replace the ribbon cartridge for slip/validation printing. Use this switch to turn on or off the printer. Use this cutter when you cut the roll paper manually
  • Epson TM-H6000V | Technical Reference Guide - Page 17
    Overview 1 2 3 4 5 1 6 1 On when the printer is on. (Power) LED 2 Error LED The 3 LEDs indicate an error status. (See "LED on/flashing patterns" on page 20.) 3 Paper LED 4 Slip LED Flashes when waiting for test printing on the roll paper. Flashes to instruct you to press the Feed
  • Epson TM-H6000V | Technical Reference Guide - Page 18
    customer display. 4 Drawer kick connector Connects the cash drawer. 5 USB connector Connects the Epson certified unit. 6 Ethernet connector Connects the 10BASE-T/100BASE-TX ethernet cable 7 Power supply connector Connect the AC adapter. 8 USB connector (type-B) Connects the USB cable for
  • Epson TM-H6000V | Technical Reference Guide - Page 19
    paper cover, the front cover or the receipt unit is open  While roll paper is fed using the Feed button  When the printer stops printing due to a paper-end (if an empty paper supply is detected by the roll paper end sensor or if the driver has been set to stop printing when a roll paper
  • Epson TM-H6000V | Technical Reference Guide - Page 20
    printer is indicated by lit and flashing LEDs.  You cannot print when an error has occurred.  Or, you can scan the QR code using your smart device to check detailed information about the error and the solution.  Refer to troubleshooting Power LED Error LED 123 Paper LED Slip LED Printer
  • Epson TM-H6000V | Technical Reference Guide - Page 21
    warning -  Continued self-test standby  Macro execution standby  Standby for closing roll paper cover when printing status sheet Bluetooth searchable (1 minute) Updating firmware Powering off Power OFF standby Errors that recover automatically The power is off or is not being supplied 21
  • Epson TM-H6000V | Technical Reference Guide - Page 22
    can confirm the registered graphics in the NV graphics information print mode.  For detailed information about the Epson TM-H6000V Utility for Windows, see the TM-H6000V Utility User's Manual.  For information about how to use the NV graphics information print mode, see "NV Graphics Information
  • Epson TM-H6000V | Technical Reference Guide - Page 23
    information, such as the number of lines printed, the number of autocuts, and printer operation time after the printer starts working, is automatically stored in NV memory. You can also check the head running length and number of times of autocutting with the self-
  • Epson TM-H6000V | Technical Reference Guide - Page 24
    changing settings in Epson TM-H6000V Utility for Windows. After switching, operations continue in standard mode. If you want to make settings in SimpleAP mode again, initialize the communication settings (see "Resetting the Interface Settings" on page 89). SimpleAP mode (default setting) Changing
  • Epson TM-H6000V | Technical Reference Guide - Page 25
    API. See the "Epson ePOS SDK for Android/iOS User's Manual" and the Epson ePOS SDK sample program for more details. The sample program also contains a sample implementation method for reading an NFC tag and capturing a QR code  You can try a demo of these functions by using Epson TM Utility for iOS
  • Epson TM-H6000V | Technical Reference Guide - Page 26
    printer and print. The printer provides each interface with an independent receive buffer and switches the active interface depending on the priority, while handling data in each receive buffer. You can set for more than the set time (1 second by default), interface switching is enabled. The
  • Epson TM-H6000V | Technical Reference Guide - Page 27
    the AC adapter (page 30) 3. Connecting the Printer to the Host (page 32) 2 4. Connecting Ribbon Cartridge (page 45) 8. Installing and Replacing the Ribbon Cartridge for Endorsement Printing (page 47) 9. Installing the Roll Paper (page 50) 10. Test Printing (page 52) 11. Attaching the Power Switch
  • Epson TM-H6000V | Technical Reference Guide - Page 28
    Chapter 2 Setup 13. RTC Settings (page 56) 14. Adjusting the Paper Roll Near-End Sensor (page 57) 15. Changing the Paper Width (page 58) 2 28
  • Epson TM-H6000V | Technical Reference Guide - Page 29
    Chapter 2 Setup Removing the Protective Materials and Tape Protective materials and tape are applied for protection against impacts during transportation. Remove all of them, from A to L. B A L K C ED F J 2 G H I To remove protective material L, you must open the receipt unit. 29
  • Epson TM-H6000V | Technical Reference Guide - Page 30
    the Epson PS-180 or an equivalent product as the AC adapter. WARNING  Never insert the AC cable plug into a socket that does not meet the input voltage of the AC adapter. Doing so may result in damage to the printer.  Should a fault ever occur, immediately turn off the power to the printer and
  • Epson TM-H6000V | Technical Reference Guide - Page 31
    4 Insert the AC cable plug into a power outlet. Chapter 2 Setup 5 Set the AC adapter so that its label side is facing down. 2 31
  • Epson TM-H6000V | Technical Reference Guide - Page 32
    driver before connecting the printer to the host computer.  The printer printer to network via a hub. Use Epson TM-H6000V Utility for Windows or EpsonNet Config to set network. For details on Epson TM-H6000V Utility for Windows, refer to TM-H6000V Utility User's Manual User name/password: epson 32
  • Epson TM-H6000V | Technical Reference Guide - Page 33
    mode, and setup a wireless LAN using a TM-H6000V Utility. When setting up multiple printers, you can connect using a wired cable (LAN/ USB) and setup a wireless LAN using the Epson Deployment Tool. Using Epson TM Utility for iOS/Android, you can easily connect the printer to the network from an iOS
  • Epson TM-H6000V | Technical Reference Guide - Page 34
    .168.192.168 3 When connecting to the printer is complete, setup the Wireless LAN using the network setup tool, Epson TM-H6000V Utility for Windows. For details about Epson TM-H6000V Utility for Windows, see TM-H6000V Utility User's Manual. 4 When setting the wireless LAN is complete, remove the
  • Epson TM-H6000V | Technical Reference Guide - Page 35
    connected by USB. 6 Perform network I/F as well as TCP/IP settings. For details on the settings, see the TM-H6000V Utility User's Manual. 7 When you have finished making settings, disconnect the USB cable, turn off the printer, and then turn it back on. To start wireless LAN communication, be
  • Epson TM-H6000V | Technical Reference Guide - Page 36
    setting: iOS or Android device  Utility for setting: Epson TM Utility for iOS/Android Running Epson TM Utility for iOS/Android 1 Run the Epson TM Utility for iOS/Android. Chapter 2 Setup 2 2 Set the connection between the host computer and the printer, and it depends on the conditions of the
  • Epson TM-H6000V | Technical Reference Guide - Page 37
    a Windows Computer  For detailed information about EPSON TM Bluetooth® Connector, see the TM Bluetooth® Connector User's Manual.  The device name and passkey are editable with the Setup Utilities. Follow the procedure below and make the settings. 1 Have a Bluetooth wireless technology compatible
  • Epson TM-H6000V | Technical Reference Guide - Page 38
    Chapter 2 Setup 5 Select the printer to be paired ( Not been paired yet), and then click [Connect]. Printing method APD print queue UPOS ESC/POS command Port name ESDPRTxxx (TM-TM-H6000V: Queue name) ESDPRTxxx (UPOS for TM-H6000V) Displayed virtual COM port (e.g. COM4) 8 The "Connection complete"
  • Epson TM-H6000V | Technical Reference Guide - Page 39
    .  Device for setting: iOS or Android device  Utility for setting: Epson TM Utility for iOS/Android Running Epson TM Utility for iOS/Android 1 Run the Epson TM Utility for iOS/Android. 2 Set from "Bluetooth Setup Wizard" in the menu. Setup and Operation Work flow 1. Select the printer you want to
  • Epson TM-H6000V | Technical Reference Guide - Page 40
    the ground line to the screw hole marked "FG" on the printer. USB Plus Power Interface When using a USB Plus Power cable to connect with the host device, connect the flat connector of the USB Plus Power cable to the printer, and the square connector to the device. After starting the host device
  • Epson TM-H6000V | Technical Reference Guide - Page 41
    Cash Drawer  Two driver transistors cannot be energized power output on drawer kick connector pin 4 for driving the equipment. Drawer Connection Diagram F.G 1 Drawer kick connector With shielded 2 3 Drawer kick solenoid +24V 4 5 Drawer open/ close switch 6 6 5 4 3 2 1 Printer side User
  • Epson TM-H6000V | Technical Reference Guide - Page 42
    2 Setup Connecting the drawer kick cable WARNING  Use a shield cable for the drawer kick cable.  When using cash drawer, make sure to use the power supply for printer (connector pins 4).  Do not insert a telephone line into the drawer kick connector. Doing so may damage the telephone line or
  • Epson TM-H6000V | Technical Reference Guide - Page 43
    fixing plate) can be installed. When connecting a customer display, set DIP switch 2-2 on the printer to ON. See "Setting the DIP Switches" on page 59. For details, refer to DM-D110/DM-D210 Technical Reference Guide. The printer uses modular connectors specifically designed for the cash drawer. Do
  • Epson TM-H6000V | Technical Reference Guide - Page 44
    protect cables. 1 Align 2 projections on the top of the connector cover with holes in the back of the printer. 2 Push the connector cover forward so that the projections at the bottom of the printer fit properly in the holes in both sides of the connector cover. 2 To remove the connector cover, push
  • Epson TM-H6000V | Technical Reference Guide - Page 45
    cartridge a little in the direction of the arrow marked on the cartridge to remove any slack in the ribbon. 2 CAUTION Make sure to note the direction of the arrow marked on the ribbon cartridge when turning the knob. If it is turned in the reverse direction, the cartridge may be damaged. 2 Turn
  • Epson TM-H6000V | Technical Reference Guide - Page 46
    3 Open the front cover. Chapter 2 Setup 4 Remove the used ribbon cartridge, if there is one. 2 5 Insert a new ribbon cartridge until it clicks into place. 6 Turn the knob on the cartridge in the marked direction again to remove any slack in the ribbon. 46
  • Epson TM-H6000V | Technical Reference Guide - Page 47
    endorsement printing on slip paper is available. Follow the steps below to install/replace the ribbon cartridge for the endorsement printer. Be sure to use the specified ribbon cassette. 1 Turn the knob on the ribbon cartridge a little in the direction of the arrow marked on the cartridge to remove
  • Epson TM-H6000V | Technical Reference Guide - Page 48
    3 Open the receipt unit. Chapter 2 Setup 4 Remove the used ribbon cartridge, if there is one. 2 5 Insert a new ribbon cartridge until it clicks into place. 48
  • Epson TM-H6000V | Technical Reference Guide - Page 49
    Chapter 2 Setup 6 Turn the knob on the cartridge in the marked direction again to remove any slack in the ribbon. 2 7 Close the receipt unit. 49
  • Epson TM-H6000V | Technical Reference Guide - Page 50
    Installing the Roll Paper Be sure to use the specified paper. Follow the steps below to install the roll paper. 1 Make sure the printer is turned on. 2 Open the roll paper cover. 3 Insert the roll paper in the correct direction. Chapter 2 Setup 2 50
  • Epson TM-H6000V | Technical Reference Guide - Page 51
    4 Pull out some paper, and close the roll paper cover. Chapter 2 Setup 2 5 Tear off the paper with the manual cutter. 51
  • Epson TM-H6000V | Technical Reference Guide - Page 52
    , using the built-in character set. Once printing is completed, the paper is ejected. If your printer is equipped with an endorsement printer, the printing is done on the slip after the endorsement side. 4 Once you remove the slip paper, the printer initializes and switches to standard mode. 52
  • Epson TM-H6000V | Technical Reference Guide - Page 53
    Chapter 2 Setup Attaching the Power Switch Cover By attaching the power switch cover, you can prevent accidental operations of the power switch. You can turn on and off the power switch by inserting a sharp-pointed object in the holes on the power switch cover. To detach the cover, use a sharp-
  • Epson TM-H6000V | Technical Reference Guide - Page 54
    solution. We recommend applying the LED information label on the reverse side of the front cover following the steps below.  Depending on your printer model, the LED information label may already be applied. 2  There are 2 types of the LED information label; a label written in English and a label
  • Epson TM-H6000V | Technical Reference Guide - Page 55
    Chapter 2 Setup 2 Apply the LED Information Label in the position in the figure below. 2 55
  • Epson TM-H6000V | Technical Reference Guide - Page 56
    Chapter 2 Setup RTC Settings The time for the RTC (Real Time Clock) may be initialized when starting up for the first time. If the time is initialized, make settings using the Setup Utilities. For details on making settings using the Setup Utilities, see the TM-H6000V Utility User's Manual. 2 56
  • Epson TM-H6000V | Technical Reference Guide - Page 57
    plate with the adjustment position. 2 Adjustment position Remaining amount of paper (Outer diameter: mm) Upper Approximately. 27 {1.06"} Lower (Default setting) Approximately. 23 {0.97"} 3 Tighten the adjustment screw. 4 After adjustment, make sure that the detection lever operates smoothly
  • Epson TM-H6000V | Technical Reference Guide - Page 58
    2 Setup Changing the Paper Width The printer is initially set to print on 80 mm {3.15"} width paper, but you can change the printer to print on 58 mm {2.28"} width paper by installing the optional roll paper guide. Follow the steps below to install the roll paper guide.  Because some parts of the
  • Epson TM-H6000V | Technical Reference Guide - Page 59
    and tighten the screw after adjusting the DIP switch. Using this product with the cover open may cause fire or electric shock.  DIP switch settings are enabled only when the power is turned on or the printer is reset via the interface. If the settings are changed after that, the functions will
  • Epson TM-H6000V | Technical Reference Guide - Page 60
    No Even Odd See the "Transmission Speed (DIP Switches 1-7/1-8)" table below. Default setting OFF OFF OFF OFF OFF OFF ON OFF Transmission Speed (DIP Switches 1-7/1-8) Transmission speed (bps: bits per second) SW 1-7 SW 1-8 4800 9600 19200 (default setting) ON ON OFF ON 3 ON OFF 38400
  • Epson TM-H6000V | Technical Reference Guide - Page 61
    ) Reserved ON Always enabled 45 bytes - - - OFF Always disabled 4 KB - - - Default setting OFF OFF OFF OFF OFF DIP Switch Bank 2 SW Function Default ON OFF setting 2-1 Handshaking (BUSY condition) Receive buffer full 2-2 Customer display (DM-D) connection Connected  Offline  Receive
  • Epson TM-H6000V | Technical Reference Guide - Page 62
    with the interface) and when a self-test is being run. Printer BUSY Condition and Status of DIP Switch 2-1 Printer status Offline During the period after power is turned on (including resetting with the interface) to when the printer is ready to receive data. During the self-test. When the
  • Epson TM-H6000V | Technical Reference Guide - Page 63
    outline of the functions, see the following section. Use the Epson TM-H6000V Utility for Windows, Epson TM Utility for iOS/Android, or Software Setting Mode to set the memory switches. The software setting mode is the mode set using the printer's panel. For details on panel operations, see "Software
  • Epson TM-H6000V | Technical Reference Guide - Page 64
    Item\Method Reset Bluetooth Settings Bluetooth communication interval during power saving mode Cut Error Release Method Logo ePOS-Print Port9100 Config IP/Port Filter Config Chapter 3 Advanced Usage Software Setting Mode ✔ ✔ TM-H6000V Utility for Windows - ✔ Epson TM Utility for iOS/Android
  • Epson TM-H6000V | Technical Reference Guide - Page 65
    of interface using the customer display Specify the printer interface for when using the customer display.  Serial interface only.  All interfaces that can be used. (default setting) Power ON information  Enabled  Disabled (default setting) User NV memory capacity Select one of the following
  • Epson TM-H6000V | Technical Reference Guide - Page 66
    256KB/ 320KB/ 384KB (default setting) Roll paper width  80mm (default setting)  58mm  Be sure to install the roll paper guide (model: PG-58II) 80 mm. Receipt print density Selectable from 70% to 130% (5% increment) Default setting: Depends on the DIP switch settings The specified original
  • Epson TM-H6000V | Technical Reference Guide - Page 67
    including user defined page Default setting: PC437: USA, Standard Europe International character defaults Selectable from 18 sets Default setting: USA Command execution during offline 3  Enabled  Disabled (default settings) Interface selection  UIB (Serial, USB Plus Power, and Bluetooth
  • Epson TM-H6000V | Technical Reference Guide - Page 68
     Enabled  Disabled (default setting) Power supply output Selectable from levels 1 to 3 low power load Default setting: level 3 Column emulation mode  Standard mode (default setting)  48 column mode Autocutting at roll paper cover close  Cuts  Does not cut (default setting) Automatic paper
  • Epson TM-H6000V | Technical Reference Guide - Page 69
    (5% increment) 100% (default setting) Method for canceling recoverable error  Command only (default setting)  Command + Close printer. However, because the communication frequency increases, the power consumption of the printer and the host also increases. Also, depending on the host, this setting
  • Epson TM-H6000V | Technical Reference Guide - Page 70
    Parameter Default setting TM-H6000V Utility Web Browser Status Sheet Reference Setting Reference Setting Reference IP Address 192.168.192.168 * ✔ ✔ ✔ ✔ ✔ Subnet Mask 255.255.255.0 * ✔ ✔ ✔ ✔ ✔ Default Gateway Address 0.0.0.0 * ✔ ✔ ✔ ✔ ✔ Acquiring the IP Address Manual
  • Epson TM-H6000V | Technical Reference Guide - Page 71
    value when "Acquiring the IP Address" is set to "Manual". Setting and reference items for Ethernet 3 Item Communication mode setting MAC Address Parameter Default setting TM-H6000V Utility Web Browser Status Sheet Reference Setting Reference Setting Reference Auto Negotiation / Auto
  • Epson TM-H6000V | Technical Reference Guide - Page 72
    Wi-Fi Item Parameter Default setting TM-H6000V Utility Web Browser Status Sheet Reference Setting Reference Setting Reference SSID (Up to Key/ Auto Default WEP Key key1 - key4 key1 ✔ ✔ ✔ ✔ - WLAN Power Save Enable/Disable Disable ✔ ✔ ✔ ✔ -  Channel setting is only available
  • Epson TM-H6000V | Technical Reference Guide - Page 73
    and reference items for Bluetooth Item Parameter Default setting TM-H6000V Utility Status Sheet TM Utility for iOS TM Utility for Android BD address * - (refer to Communication interval during power saving mode Standard Short Low Standard ✔ ✔ ✔ ✔ 3 ✔ ✔ ✔ ✔  Settings cannot be
  • Epson TM-H6000V | Technical Reference Guide - Page 74
    provided for making various printer settings and checking items.  Self-test mode  NV graphics information print mode  Receipt Enhancement information print mode  Software settings mode  Restore default values mode  Interface setup mode  TM-Intelligent settings information print mode
  • Epson TM-H6000V | Technical Reference Guide - Page 75
    instructs the user's operations. 1. Continuing self-test guidance 2. Mode selection guidance Mode Selection 3 Modes 0: Exit and Reboot Printer 1: NV Graphics Information 2: Receipt Enhancement Information 3: Customize Value Settings 4: Restore Default Values 5: Interface Setup 6: TM-Intelligent
  • Epson TM-H6000V | Technical Reference Guide - Page 76
     DIP switch settings Follow the steps below. 3 1 Make sure all the covers are closed. 2 While pressing the Feed button, turn on the printer. (Hold down the Feed button until printing starts.) After printing the current print status, a Continuing self-test guidance is printed, and the Power LED
  • Epson TM-H6000V | Technical Reference Guide - Page 77
    Usage NV Graphics Information Print Mode Prints the following NV graphic information registered to the printer.  Capacity of the NV graphics  Used capacity of the NV graphics  Unused selection guidance is printed again. 3 To finish, turn off the power, or select "Exit and Reboot Printer". 77
  • Epson TM-H6000V | Technical Reference Guide - Page 78
    Receipt Enhancement Information Print Mode You can check the following items using the R/E information mode:  Automatic top logo setting  Automatic bottom logo setting  Extended settings for guidance is printed again. 3 To finish, turn off the power, or select "Exit and Reboot Printer". 3 78
  • Epson TM-H6000V | Technical Reference Guide - Page 79
     Command execution (offline)  Power supply capacity  Other settings  Printer model name  LED indicator when I/F starting  Column Emulation  Error Control  Power on notice  NV Capacity For details on the memory switches and customized values, see "Software Settings" on page 63. 79
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    than one second to select the setting items. The setting selected as the setting item, the current settings and default settings are printed. Depending on the setting item, you may need to continue selecting the setting item before the settings are printed. When set to a value other than those in
  • Epson TM-H6000V | Technical Reference Guide - Page 81
    Default Values and Delete Defined Data Customized value ✔ ✔ Memory switch ✔ ✔ R/E (Receipt Enhancement) settings ✔ ✔ Communication condition of USB interface ✔ ✔ Communication condition of Bluetooth interface ✔ ✔ Communication condition of network interface ✔ ✔ TM-Intelligent
  • Epson TM-H6000V | Technical Reference Guide - Page 82
    Ethernet Setup] and select [SimpleAP] to start in SimpleAP mode (the same as the factory default setting). The printer is reset and restarted, and it begins printing the "SimpleAP Start" information. Select this to use Feature" on page 156.  You can change the settings with Setup Utilities. 82
  • Epson TM-H6000V | Technical Reference Guide - Page 83
    the printer is already paired with a terminal, unpair them and then pair again. You can change the settings with Setup Utilities. have occurred and that the printer is not off-line.  You cannot pair the printer while the network is starting up immediately after the power is turned on. 2 Open
  • Epson TM-H6000V | Technical Reference Guide - Page 84
    . For details, see "Bluetooth communication interval during power saving mode" on page 69. TM-Intelligent Settings Information Print Mode This function allows you to print TM-Intelligent setting information currently registered in the printer. Follow the steps below. 1 After running a self
  • Epson TM-H6000V | Technical Reference Guide - Page 85
    in hexadecimal numbers and characters. By comparing the print outs and the program, you can check whether or not data is being sent to the printer correctly.  When there are no characters that correspond to the print data, " . " is printed.  If you press the Feed button when there is less than
  • Epson TM-H6000V | Technical Reference Guide - Page 86
    a Status Sheet Print the interface settings. When the power LED is flashing, wait until it remains lit to start printing. Using the Status Sheet Button Print the Ethernet and Wi-Fi interface and server access test result. Follow the steps below. 1 Check that the printer is turned on. Make sure
  • Epson TM-H6000V | Technical Reference Guide - Page 87
    XX-XX-XX-XX-XX-XX : Auto-negotiation : Connect Ethernet WF : XXXXXXXXXXXX DN : TM-H6000V Network Soft Version : XX.XX 3 TCP/IP Status Acquiring IP Address Subnet Mask Default Gateway : Auto : XXX.XXX.XXX.XX : XXX.XXX.XXX.X : X.X.X.X Service Status Other Status Date/Time Wi-Fi Device ID Wi-Fi
  • Epson TM-H6000V | Technical Reference Guide - Page 88
    for Slip printer is printed if the power is turned on during paper removal standby. If this occurs, remove the slip paper. If paper is not set, refer your system. If the error can't be resolved please contact technical support. 3 Waiting for paper removal Waiting for slip to be removed ***
  • Epson TM-H6000V | Technical Reference Guide - Page 89
    the Interface Setup mode. See "Interface Setup Mode" on page 82 for details on the Interface Setup mode.  Only network settings are returned to their defaults. 1 Turn off the printer and close all the covers. 2 If the connector cover is attached, remove the cover. See "Attaching the Connector Cover
  • Epson TM-H6000V | Technical Reference Guide - Page 90
    Usage TM-Intelligent Function This product supports the TM-Intelligent function and has a server direct printing function. This function can be specified by using the TM-H6000V Utility for Windows. See the TM-H6000V Utility User's Manual for details. You can also download a dedicated manual and
  • Epson TM-H6000V | Technical Reference Guide - Page 91
    development. Controlling the Printer The printer supports the following command systems:  ESC/POS  ePOS-Print XML  ePOS-Device XML Users can control the printer by using the followings.  EPSON Advanced Printer Driver  EPSON OPOS ADK  EPSON OPOS ADK for .NET  EPSON JavaPOS ADK  Epson ePOS SDK
  • Epson TM-H6000V | Technical Reference Guide - Page 92
    . Windows Printer Drivers You can set so that the drawer opens at the start/end of printing or start/end of a page. For details, see the manual for drivers. For details on control, see the manual for Status API of the driver. OPOS (OCX Driver) Register a cash drawer using the SetupPOS Utility, and
  • Epson TM-H6000V | Technical Reference Guide - Page 93
    performs printing by including print data in the response to a print request from the TM printers with SDP support. *: OLE technology developed by Microsoft divides software into part blocks. The OPOS driver is presupposed to be used with a development environment, such as Visual Basic, unlike
  • Epson TM-H6000V | Technical Reference Guide - Page 94
    for adjusting the slip paper sensor of the TM-H6000V. Use Windows Sensor Adjustment Tool this tool if the Slip LED blinks even though slip paper has been removed from the printer. Epson TM Utility EPSON TM Bluetooth® Connector A utility that can be downloaded from App Store or Google Play. Use
  • Epson TM-H6000V | Technical Reference Guide - Page 95
    Software Epson Deployment Tool Epson Monitoring Tool TM-H6000V Printer Model Setting Utility BmpToRaster EPSON TMUSB Identifier Utility TM-H6000V Firmware Updater Description Operating environment Use to make network and printer settings simultaneously. Allows you to make settings efficiently
  • Epson TM-H6000V | Technical Reference Guide - Page 96
    Chapter 4 Application Development Information Application Development and Distribution for iOS If registering an application that uses Bluetooth in the App Store, Epson must submit an application to Apple in advance. Please apply for each application you want to register in the App Store from the
  • Epson TM-H6000V | Technical Reference Guide - Page 97
    This chapter describes basic handling of the printer. CAUTION  Be sure to use the specified paper. ("Receipt printing" on page 136)  Do Paper Follow the steps below to install/replace the roll paper. 1 Make sure the printer is turned on. 2 Open the roll paper cover. 5 3 Remove the used roll
  • Epson TM-H6000V | Technical Reference Guide - Page 98
    4 Pull out some paper, and close the roll paper cover. Chapter 5 Handling 5 Tear off the paper with the manual cutter. 5 98
  • Epson TM-H6000V | Technical Reference Guide - Page 99
    on slip paper, follow the steps below to insert the paper. If your printer is equipped with a MICR reader, MICR reading is available by inserting the check side. 1 Make sure the printer is turned on. 2 Set the paper so that the right edge of the paper contacts the paper guide on the right and insert
  • Epson TM-H6000V | Technical Reference Guide - Page 100
    (See "Installing Slip Paper" on page 99) or follow the steps below. 1 Make sure the printer is turned on. 2 Insert the paper with the right paper edge against the right side of the paper guide at the printer top, and insert it as far as it will go. 3 Insert the paper straight down
  • Epson TM-H6000V | Technical Reference Guide - Page 101
    or break the parts made of plastic and rubber. Cleaning the Thermal Head and the Platen Roller Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain receipt print quality. Depending on the roll paper used, paper dust may stick to the platen roller and
  • Epson TM-H6000V | Technical Reference Guide - Page 102
    . 2 Open the roll paper cover. 3 While holding down the Release button, turn the power back on. 4 Press the Release button 7 times; then close the roll paper cover. 5 After the printer prints "*** RECOGNITION MODE *** Please set check." on the roll paper and the Slip LED flashes, insert the cleaning
  • Epson TM-H6000V | Technical Reference Guide - Page 103
    Preparing for Transport Follow the steps below to transport the printer. 1 Turn off the printer. 2 Remove the power supply connector. 3 Remove the roll paper. 4 Pack the printer upright. Chapter 5 Handling 5 103
  • Epson TM-H6000V | Technical Reference Guide - Page 104
    ://www.epson-biz.com/manuals/tmh6k5-led/  Identify trouble based on the symptoms, and take the appropriate actions. Trouble Reference Print Quality Problem (Receipt printer) See page 109. Paper jam (Roll Paper) See page 119. Roll paper cover will not open See page 123. Setting slip paper
  • Epson TM-H6000V | Technical Reference Guide - Page 105
    LED on/flashing patterns LED on/flashing patterns Mark On Off Status of LED 0.32 s Flashing ON OFF Flashing ON OFF 0.16 s 5.12 s 0.32 s 1.6 s (2) Flashing ON OFF - LED either on, off or flashing Chapter 6 Troubleshooting 6 105
  • Epson TM-H6000V | Technical Reference Guide - Page 106
    is shutting down. Wait until the Power LED turns off. Power OFF standby The printer is ready for the power to be turned off with your system. Use the power switch to turn off the power. Bluetooth searchable (1 minute) Overwriting firmware The printer can be found by other Bluetooth-enabled
  • Epson TM-H6000V | Technical Reference Guide - Page 107
    Chapter 6 Troubleshooting Errors that recover automatically Power LED Error LED 123 Paper Slip LED LED Status Solution and Reference  Head temperature error The printer temporarily stops operat- - -  Motor driver IC tempera- ing because the print head or motor ture error driver has
  • Epson TM-H6000V | Technical Reference Guide - Page 108
    Chapter 6 Troubleshooting Unrecoverable errors Power LED Error LED 123 Paper Slip LED LED Status Solution and Reference R/W error in memory Detected an error during memory R/ W. High voltage error Detected abnormal voltage (high) in the power source. Low voltage error Detected abnormal
  • Epson TM-H6000V | Technical Reference Guide - Page 109
    Print Quality Problem Chapter 6 Troubleshooting Print Quality Problem (Receipt printer) Vertical white streaks Cause The head is dirty. and the print speed does not fluctuate. See "Software Settings" on page 63. The print color is too light Cause Solution and reference The print density is
  • Epson TM-H6000V | Technical Reference Guide - Page 110
    Chapter 6 Troubleshooting The print color is too light Cause Solution and reference The ink ribbon color is too light. Replace the ink ribbon. See "Installing and Replacing the Ribbon Cartridge" on page 45, "Installing and Replacing the Ribbon Cartridge for Endorsement Printing" on page 47.
  • Epson TM-H6000V | Technical Reference Guide - Page 111
    Chapter 6 Troubleshooting Setting slip paper does not start printing Check the Slip LED. Slip LED is flashing continuously Cause Solution and reference The slip paper is set in a incorrect posi- Check whether the slip paper is inserted straight along the paper guide. tion. Slip LED is flashing
  • Epson TM-H6000V | Technical Reference Guide - Page 112
    Troubleshooting Even when slip paper is set, paper is fed and an error occurs Cause Solution and reference The paper being used does not match Check the printer driver settings. the printer driver settings Slip LED still does not stop flashing, download the Slip Paper Sensor Adjustment Tool (
  • Epson TM-H6000V | Technical Reference Guide - Page 113
    6 Troubleshooting Does not appear on the customer display Cause Solution and reference The customer display is not connected. Check the connection between the customer display and the cable. DIP switch 2-2 on the printer is OFF. Set DIP switch 2-2 on the printer to ON. See "Setting the DIP
  • Epson TM-H6000V | Technical Reference Guide - Page 114
    the power supply cables. The printer's network settings have Print a status sheet to check the settings. changed. See "Printing a Status Sheet" on page 86. Initialize the network settings, and then configure the settings again. See "Resetting the Interface Settings" on page 89. Network Problems
  • Epson TM-H6000V | Technical Reference Guide - Page 115
    Chapter 6 Troubleshooting Power does not turn on Cause The power is not being supplied. Solution and reference Check whether the power cable and AC adapter are properly connected to the printer and outlet. 6 115
  • Epson TM-H6000V | Technical Reference Guide - Page 116
    Chapter 6 Troubleshooting Auto cutter error Open the roll paper cover, and check for foreign material. Then, perform error recovery from the system you , use the following procedure to return the cutter blade to its original position, and then perform error recovery. 1 Open the receipt unit. 6 116
  • Epson TM-H6000V | Technical Reference Guide - Page 117
    Chapter 6 Troubleshooting 2 Use an object with a pointed tip such as a ballpoint pen or tweezers to turn the knob of the autocutter blade in the direction of the arrow until you see a pin in the opening of the frame. knob pin 3 Open the roll paper cover. 6 117
  • Epson TM-H6000V | Technical Reference Guide - Page 118
    4 Pull out some paper, and close the roll paper cover. Chapter 6 Troubleshooting 5 Tear off the paper with the manual cutter. 6 118
  • Epson TM-H6000V | Technical Reference Guide - Page 119
    Paper jam Chapter 6 Troubleshooting Roll paper is jammed CAUTION Do not touch the thermal head, because it can be very hot after printing. Let it cool before you remove the jammed paper. 1 Open the roll paper cover. 2 Remove the jammed paper. 6 119
  • Epson TM-H6000V | Technical Reference Guide - Page 120
    Slip paper is jammed 1 Open the front cover. Chapter 6 Troubleshooting 2 Open the front carriage unit using the lever at the right side. When using an endorsement printer, also open the receipt unit. 6 120
  • Epson TM-H6000V | Technical Reference Guide - Page 121
    3 Remove the jammed paper. Chapter 6 Troubleshooting 4 Close the front carriage unit using the lever. When using an endorsement printer, also open the receipt unit. 6 121
  • Epson TM-H6000V | Technical Reference Guide - Page 122
    5 Close the front carriage unit using the lever. Chapter 6 Troubleshooting 6 Then, perform error recovery from the system you are using. 6 122
  • Epson TM-H6000V | Technical Reference Guide - Page 123
    Chapter 6 Troubleshooting Roll paper cover will not open When the roll paper cover is locked and will not open, follow the steps below to return the autocutter blade to the normal position to unlock the roll paper cover. 1 Open the receipt unit. 2 Use an object with a pointed tip such as a ballpoint
  • Epson TM-H6000V | Technical Reference Guide - Page 124
    Printing stop by cover open 1 Pull out some paper, and close the roll paper cover. Chapter 6 Troubleshooting 2 Tear off the paper with the manual cutter. 6 3 Perform error recovery from the system you are using. Do not open the covers during printing or autocutting. 124
  • Epson TM-H6000V | Technical Reference Guide - Page 125
     Initialize the network settings and specify the settings again. 6 Check installation of printer driver Check whether the required software and applications are installed on the computer. For details about how to check installation of printer driver, refer to the manual for each printer driver. 125
  • Epson TM-H6000V | Technical Reference Guide - Page 126
    Chapter 6 Troubleshooting Power does not turn on Check whether the power cable and AC adapter are properly connected to the printer and outlet. 6 126
  • Epson TM-H6000V | Technical Reference Guide - Page 127
    Chapter 7 Replacement of the TM-H6000IV Replacement of the TM-H6000IV The TM-H6000V is designed so that it can smoothly replace the TM-H6000IV. This chapter describes precautions for the replacement. TM-H6000V TM-H6000IV Receipt print speed 350 mm/s* 300 mm/s Autocutter High speed type
  • Epson TM-H6000V | Technical Reference Guide - Page 128
    using DIP switches 2-3 and 2-4. You can set the same print density by specifying the same settings as the TM-H6000IV. Printable Area The printable area (left/right margins, print start position from the autocutting position, print start position from the manual cutting position) of the TM-H6000V is
  • Epson TM-H6000V | Technical Reference Guide - Page 129
    TM-H6000V by using the setting utility. If logo data registered for the TM-H6000IV has been saved in a computer, you can register the same data in the TM-H6000V. Driver Compatibility You can operate the TM-H6000V with a driver for the TM-H6000IV. USB Low Power Consumption Mode With the TM-H6000V
  • Epson TM-H6000V | Technical Reference Guide - Page 130
    Chapter 7 Replacement of the TM-H6000IV Overall Dimensions TM-H6000V W:186 × D:278 × H:181 mm Approximately. 4.4kg {W:7.32" × D:10.94" × H:7.13" Approximately. 9.70 lb} TM-H6000IV W:186 × D:278 × H:181 mm Approximately. 4.4kg {W:7.32" × D:10.94" × H:7.13" Approximately. 9.70 lb} 216 186 181 270
  • Epson TM-H6000V | Technical Reference Guide - Page 131
    allows the printer to connect directly when using an optional wireless LAN unit without having to use a wireless LAN access point. The SimpleAP function is for making settings only. NFC The TM-H6000V is equipped with a built-in NFC tag. 7 Epson TM Utility for iOS/Android The TM-H6000V allows you
  • Epson TM-H6000V | Technical Reference Guide - Page 132
    Chapter 7 Replacement of the TM-H6000IV Software Settings For the TM-H6000V, the following software setting functions are added.  Default character code table  Default international character  Switch over time for a valid interface  Selection of primary connection interface  Display when
  • Epson TM-H6000V | Technical Reference Guide - Page 133
    GHz) Connects an optional Wireless LAN cable set to the USB connector. × 1 RS-232 × 1 Full-speed (12 Mbps) × 1 Bluetooth 3.0 (EDR supported) x1 Connect the customer display x1 Connect the cash drawer 4 KB/ 45 bytes Selectable by using the DIP switches. 12 KB For receipt: 12 KB For slip: 3 KB 384 KB
  • Epson TM-H6000V | Technical Reference Guide - Page 134
    symbol printing *4 Inked ribbon Slip Endorsement *1 Supplied voltage Current consumption AC power consumption *5 (100 to printer model.  3: Only picket fence bar codes are supported if using a slip printer.  4: Cannot be printed by using the slip printer.  5: This is the average power
  • Epson TM-H6000V | Technical Reference Guide - Page 135
    . 4.0 lps (printing 40 columns per line with 21.2 cpi) Front Font A (initial setting): 45 Font B: 60 Endorsement Font A: 25 Font B: 33 Endorsement font (initial setting): 40 Front Font A (initial setting): 1 dot Font B: 2 half dots Endorsement Font A: 1 dot Font B: 2 half dots lps: lines
  • Epson TM-H6000V | Technical Reference Guide - Page 136
    on the voltage applied to the printer and the condition of the head download graphics).  The maximum is 70 mm/s {2.76"/s} when printing multi-tone graphics (raster graphics).  When changing the paper width, you need to install the optional 58 mm paper guide (PG-58II) and to change the setting
  • Epson TM-H6000V | Technical Reference Guide - Page 137
    mm Font B 1.24 × 3.11 mm Endorsement 1.09 × 2.41 mm font Receipt printing Number of characters Character structure (W x H dots) Character size (W x H) Alphanumeric characters: 95 Extended graphics: 128 × 12 pages (including user-defined page) International characters: 18 character types 12 × 24
  • Epson TM-H6000V | Technical Reference Guide - Page 138
    must be flat and without curls, folds (especially curls or folds at the top edges), curves, or wrinkles. Otherwise, it may rub against the ink ribbon and become dirty.  The slip holding roller may make marks on the copy paper.  Print position may shift for the top and bottom sheets of
  • Epson TM-H6000V | Technical Reference Guide - Page 139
    Appendix  Choose slip paper carefully when using slip paper with glued area, since printing, paper feeding, and insertion are affected by gluing conditions (e.g. quality, method, and length of glue) and glue location. Be especially careful when slip paper is wide and has the glue on the left edge,
  • Epson TM-H6000V | Technical Reference Guide - Page 140
    Appendix Receipt printing Type Form Size Roll paper diameter Roll paper spool The print density can be changed by using the DIP switches and customized values. Specified original paper and recommended print density setting (DIP switches) Specified original paper Print density TF50KS-EY, TF60KS
  • Epson TM-H6000V | Technical Reference Guide - Page 141
    , the speed will be 200 mm/sec or slower.  When the print density setting is too dark, paper dust sticks to the print head surface, often resulting in E/P performs back feeding after front printing completed. When the printer ejects paper after front printing completed. [units: mm (All the numeric
  • Epson TM-H6000V | Technical Reference Guide - Page 142
    margin Paper feeding direction [units: mm (All the numeric values are typical.)] Slip (validation) printing 85.4 5.6 32.8 18.4 Bottom margin Receipt printing 79.5 ± 0.5 72.2* [units: mm (All the numeric values are typical.)] Maximum printable area 72±0.2 mm Left margin Approximately
  • Epson TM-H6000V | Technical Reference Guide - Page 143
    Manual into account when setting the cutting position line of the next receipt. To prevent dot displacement printer. When operating the autocutter after leaving the printer unused for a long time, feed paper of 40 mm {1.57"} or longer before operating the autocutter to prevent paper jams. Ribbon
  • Epson TM-H6000V | Technical Reference Guide - Page 144
    MICR Reader (Factory-Installed Option) Reading method Supported fonts Recognition rate* Magnetic bias E13B, CMC7 (Alphabets are not supported.) Recognition rate: 99% or more Recognition along the slip side guide.  The printer can perform check reading followed by endorsement/face printing. 144
  • Epson TM-H6000V | Technical Reference Guide - Page 145
    Area of MICR Recognition 101 00-00/000 Dollars $ Appendix 46.0 Area where recognition is impossible Orderof EPSON TEST SAMPLE Area Specified for Endorsement Pay to the EPSON Inserting direction [units: mm (All the numeric values are typical.)] Area specified for endorsement 38.1 Sample
  • Epson TM-H6000V | Technical Reference Guide - Page 146
    the top edges), curves, or wrinkles. Otherwise, it may rub against the ink ribbon and become dirty.  Do not insert checks that have clips, staples, or the MICR head.  Let go of the check immediately as soon as the printer starts feeding it. Not letting go of the check can cause it to be fed
  • Epson TM-H6000V | Technical Reference Guide - Page 147
    4 instead of using the barcodes/2-dimensional symbols print commands. See "Software Settings" on page 63.  Note the following when printing barcodes on the face of a slip:  Ladder barcodes and 2-dimensional symbols are not supported.  Be sure to add HRI characters because the recognized rate of
  • Epson TM-H6000V | Technical Reference Guide - Page 148
    Appendix Electrical Characteristics Supply voltage Current consumption (when using the PS-180 at 24V) Standby Operating Slip printing Receipt printing DC 24V ± 7% Mean: Approximately. 0.1 A Mean: Approximately. 1.7 A Mean: Approximately. 1.8 A Note: When print ratio is approximately 18% 
  • Epson TM-H6000V | Technical Reference Guide - Page 149
    ,000 times for each section Total for the sections: 27,000,000 lines Print head 200 million characters (when printing with Font B only) Receipt printer section Printer mechanism 20,000,000 lines (when repeatedly printing 10 lines with 4.23 mm line spacing and feeding 5 lines) Print head 200 km
  • Epson TM-H6000V | Technical Reference Guide - Page 150
    receipt printer section) Air pressure (Altitude) 5 to 45°C {41 to 113°F}, 10 to 90% RH -10 to 50°C {14 to 122°F}, 10 to 90% RH (except for paper and ink ribbon in the Epson evaluation condition. Acoustic noise differs depending on the paper used, printing contents, and the setting values, such
  • Epson TM-H6000V | Technical Reference Guide - Page 151
    Appendix External Dimensions and Mass The external dimensions and mass of the standard model (with MICR reader and endorsement printer)  Height: Approximately 181 mm {7.13"}  Width: Approximately 186 mm {7.32"}  Depth: Approximately 278 mm {10.94"} (excluding the connector cover)  Mass:
  • Epson TM-H6000V | Technical Reference Guide - Page 152
    USB bulk transmission method USB self power supply function 2 mA 64 bytes 64 bytes USB vendor-defined class. USB descriptor Vendor ID Product ID String Descriptor Manufacturer Product Serial number USB vendor-defined class 04b8h 0202h EPSON TM-H6000V Character string based on the product serial
  • Epson TM-H6000V | Technical Reference Guide - Page 153
    Appendix Support protocols Protocols IP, ARP, ICMP, UDP, TCP LP, LPR, TCP Socket Port HTTP/HTTPS SNMP, ENPC DHCP, APIPA Usage Basic communication protocols Printing protocols Used in EpsonNet Config (Web version) Used in setting and monitoring Used in automatic setting for the IP address and so on
  • Epson TM-H6000V | Technical Reference Guide - Page 154
    , the printer starts up as a SimpleAP.  SimpleAP is enabled until you change the network parameters from the default values, or change the IP address setting method to something other than DHCP (Auto).  Only one host can be connected to SimpleAP at a time. Support protocols Protocols IP, ARP
  • Epson TM-H6000V | Technical Reference Guide - Page 155
    remove it. Specification  Bluetooth 3.0 (EDR supported)  Bluetooth Power Class 2  Built-in antenna Default Settings Setting Contents Bluetooth communication settings Setting Items Default Settings Bluetooth passkey "0000" Bluetooth device name "TM-H6000V_xxxxxx" (Where xxxxxx is the last
  • Epson TM-H6000V | Technical Reference Guide - Page 156
    fails, the printer waits for connections from other devices. 3.If connection is not established in step 2, the printer tries again to settings on the Bluetooth settings screen on the iOS device. Switch with the Epson TM Utility for iOS or Epson ePOS SDK disconnection feature, make settings on the
  • Epson TM-H6000V | Technical Reference Guide - Page 157
    if the printer is not ready to print. For developers using the SDK from Epson, see the SDK User's Manual provided. Since Bluetooth is disconnected when this occurs, if the auto reconnect feature is not enabled, you need to reconnect from the Bluetooth settings screen on the iOS device. When using
  • Epson TM-H6000V | Technical Reference Guide - Page 158
    from the printer Situation Although the printer sends data This situation can be avoided by using the Epson ePOS SDK for iOS. RS-232 Serial ON Select one of the following with DIP switch 1-4:  7 bit  8 bit  Select one of the following with DIP switch 1-7/1-8: 4800/ 9600/ 19200/ 38400 bps
  • Epson TM-H6000V | Technical Reference Guide - Page 159
    the printer is BUSY. Set BUSY conditions with DIP switch 2-1. 2) When XON/XOFF control is selected, the signal indicates that the printer is properly connected and ready to receive data from the host. The signal is always SPACE, except in the following cases:  During the period from when power is
  • Epson TM-H6000V | Technical Reference Guide - Page 160
    as follows. The transmission timing of XON/XOFF differs, depending on the setting of DIP switch 2-1. Signal Printer status DIP switch 2-1 1 (ON) 0 (OFF) XON 1) When the printer goes online after turning on the power (or reset using Transmit the interface) Transmit 2) When the receive buffer
  • Epson TM-H6000V | Technical Reference Guide - Page 161
    goes from online to offline and the receive buffer is full, XOFF is not transmitted.  When DIP switch 1-3 is off, XON is not transmitted as long as the printer is offline, even if a receive buffer full state has been cleared. NFC Tag Transmission standard Memory Transmission distance ISO14443
  • Epson TM-H6000V | Technical Reference Guide - Page 162
    the default settings for the TM-H6000V (Bluetooth adapter installed in the printer and the printer is on), the Bluetooth low energy technology Advertising Packet is transmitted in iBeacon format. Dongle specifications Manufacturer: Laird Tech Model name: BT-820 For setting, use the Epson TM Utility
  • Epson TM-H6000V | Technical Reference Guide - Page 163
    by default for the TM-H6000V. You can change this Packet Format to support Eddystone-UID or Eddystone-URL. However, the TM-H6000V only supports single Advertising Data Packets. You can change the settings using either of the following two methods.  Changing settings using the Epson TM Utility for
  • Epson TM-H6000V | Technical Reference Guide - Page 164
    Appendix Digest authentication You need Digest authentication to communicate with the printer. The default ID and Password are ID: epson, Pass: epson and are the same as the administrator for Network settings. Escape processing for configuration scripts When reading/writing a configuration script
  • Epson TM-H6000V | Technical Reference Guide - Page 165
    configuration script Type=current currently enabled Or no Type is set Acquisition successful Acquires the configuration script Type=volatile on the Acquisition failed (No file) Acquires the Default configuration script Type=default Acquisition successful Acquires information from the Type=
  • Epson TM-H6000V | Technical Reference Guide - Page 166
    adapter is 6 or higher { "message": "Success", "detail": null, "description" : { "VendorID": "0a12", "ProductID": "0001", "ProductName": "CSR8510 A10", "Bluetooth LE": "Support" } } 200 OK The HCI Version for the Bluetooth adapter is 5 or lower { "message": "Success", "detail": null, "description
  • Epson TM-H6000V | Technical Reference Guide - Page 167
    is changed. Request Content-Type: text/json; charset=utf-8 http://(printer IP address)/webconfig/beacon.cgi See the POST parameters in table the XSS-protection: 1; mode=block X-Frame-Options: deny Content-Security-Policy: default-src 'none' X-RateLimit-Limit: 1 (when type=static only) X-
  • Epson TM-H6000V | Technical Reference Guide - Page 168
    Appendix Function Updates the configuration script in non-volatile memory Deletes the configuration script from non-volatile memory Others POST Parameters Results { "type" : "static", "description": "" } Update successful
  • Epson TM-H6000V | Technical Reference Guide - Page 169
    message": "You sent too many requests in a given amount of time.", "detail": null, "description": null } { "message": "Failed to update settings", "detail": "***", (see Table 500 Internal Server Error Details) "description" : null } 400 Bad Request Details Case Body The correct escape processing
  • Epson TM-H6000V | Technical Reference Guide - Page 170
    for Bluetooth in Linux can be written in the same way as for the Bluez hcitool, and you can customize the settings. Make sure you include the following descriptors in the configuration script.  Advertising stop  Device address specifications  Advertising parameter specifications  Advertising
  • Epson TM-H6000V | Technical Reference Guide - Page 171
    As a Random Static Address is used in TM-H6000V, bit7 and bit6 for n1 need to be set to 1. Bluetooth low energy technology Advertising parameter f5 f6 g h Function: Sets a variety of parameters for the Advertising packet. Definition Length Default Description Min advertising Interval 2
  • Epson TM-H6000V | Technical Reference Guide - Page 172
    Sets the Data for the Bluetooth low energy technology Advertising packet. Specify all from d1 to d32. If these are not necessary, specify 00 for each one. Definition Length Default TM UUID fac1ba2fh-61a2h-4d83h-9a8ch60087c232569h d27: 00h d28: Model No. Major number The Default Default specifies
  • Epson TM-H6000V | Technical Reference Guide - Page 173
    string. IP1: c0h IP2: A8h IP3: 64h IP4: c8h $MODEL_NO 2 bytes Can be used for differentiating printers 0010h is used for the TM-H6000V. 0000h: No use 0001h: Reserved 0010h: TM-H6000V $MACn 1 byte Value for #n in the MAC address. Available range: $MAC1,$MAC2, $MAC3, $MAC4, $MAC5, $MAC6
  • Epson TM-H6000V | Technical Reference Guide - Page 174
    Character Code Tables Refer to the following URL regarding the character code table. http://www.epson-biz.com/pos/reference/charcode/ Appendix 174
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Technical Reference Guide
Describes features of the product.
Describes setup and installation of the product and
peripherals.
Describes advanced usage methods for the product.
Describes how to control the printer and necessary
information when you develop applications.
Describes how to handle the product.
Describes actions to take when a trouble occurs.
Describes precautions for replacement.
Describes general speciļ¬cations and character code tables.
M00111101
Rev. B
Product Overview
Setup
Handling
Advanced Usage
Troubleshooting
Replacement of the TM-H6000IV
Application Development Information
Appendix