Epson TM-P20 Software Users Manual
Epson TM-P20 Manual
 |
View all Epson TM-P20 manuals
Add to My Manuals
Save this manual to your list of manuals |
Epson TM-P20 manual content summary:
- Epson TM-P20 | Software Users Manual - Page 1
Software User's Manual M00083001 EN - Epson TM-P20 | Software Users Manual - Page 2
TM-P20 Software Installer Software User's Manual Cautions and Trademarks Cautions and Trademarks Cautions ❏ No to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. ❏ Seiko Epson Corporation shall not be liable against any damages or problems arising from the use - Epson TM-P20 | Software Users Manual - Page 3
TM-P20 Software Installer Software User's Manual Cautions and Trademarks ©Seiko Epson Corporation 2014. All rights reserved. For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product - Epson TM-P20 | Software Users Manual - Page 4
Windows Printer Driver. . . . . . 49 Uninstalling the TM-P20 Utility 49 Uninstall the EpsonNet Config 50 Uninstalling the Epson TM Virtual Port Driver 50 Uninstalling the Epson Monitoring Tool. . . . . . 50 Uninstalling the Epson Deployment Tool. . . . . . 51 Uninstalling the Epson TM Bluetooth - Epson TM-P20 | Software Users Manual - Page 5
The following driver (SDK) and utility are provided for smart devices. ❏ ePOS-Print SDK ePOS-Print SDK is a Software Development Kit (SDK) for developers creating applications that can print from EPSON TM printers. For details, see "ePOS-Print SDK" on page 67. ❏ Epson TM Utility A wizard guides you - Epson TM-P20 | Software Users Manual - Page 6
you to install various drivers and utilities for the TM-P20 to Windows PC. Drivers and Utilities to be Installed Drivers ❏ Advanced Printer Driver Windows printer driver. The following versions are provided. ❏ Advanced Printer Driver Ver.5.xx ❏ UPOS Stands for Unified Point of Service. This is the - Epson TM-P20 | Software Users Manual - Page 7
TM-P20 Software Installer Software User's Manual TM-P20 Software & Documents Disc ❏ EpsonNet Config A network setting tool for Epson network products. In the case of this printer, you can use this tool to check and/or set network parameters by connecting the Wi-Fi model to a computer for setup via - Epson TM-P20 | Software Users Manual - Page 8
and the newly installed driver may not be supported. Refer to the following table. Before TM-P20 driver is installed TM-P20 Software Installer A B C D Advanced Printer Driver Ver.3 - - - - Advanced Printer Driver Ver.4.00 to 4.08 - -* -* -* Advanced Printer Driver Ver.4.09 or 4.17 - Epson TM-P20 | Software Users Manual - Page 9
Software User's Manual TM-P20 Software & Documents Disc A : Advanced Printer Driver Ver.5.x B : OPOS ADK Ver.2.7x (TM-P20) C : OPOS ADK for .NET Ver.1.12.x (TM-P20) D : JavaPOS ADK for Windows Ver.1.13 (TM-P20) ✓ : Supported - : Not supported * : Can not be installed. ! : TM-P20 Software Installer - Epson TM-P20 | Software Users Manual - Page 10
Right click the printer driver, and select the Properties. Windows 8/8.1 Start - All apps - EPSON TM-P20 - EPSON TM-P20 Utility Windows 7 Start - All Programs - EPSON - TM-P20 Software - TM-P20 Utility Windows Vista Start - All Programs - EPSON - TM-P20 Software - TM-P20 Utility Windows XP Start - Epson TM-P20 | Software Users Manual - Page 11
read, double click the TMInstallNavi.exe icon in the TM-P20 Software & Documents Disc. B The Manuals screen appears. Click the manual button you want to see. Getting the URL of Epson Support Website The website provides a variety of product information and the latest driver download service. 11 - Epson TM-P20 | Software Users Manual - Page 12
TM-P20 Software Installer Software User's Manual TM-P20 Software & Documents Disc A Insert the TM-P20 Software & Documents Disc to the computer. The TM-P20 Software Installer is automatically read and the EPSON TM-P20 Software Installer screen appears. Click the Support button. When the TM-P20 - Epson TM-P20 | Software Users Manual - Page 13
Bluetooth connection, Epson TM Bluetooth Connector is also installed. ❏ Custom Install: U See "Custom Install" on page 31 You can select printer drivers and utilities you want to install. Select this installation type if you want to install the OPOS driver, JavaPOS driver, the printer driver manual - Epson TM-P20 | Software Users Manual - Page 14
TM-P20 Software Installer Software User's Manual Installation When the TM-P20 Software Installer is not automatically read, double click the TMInstallNavi.exe icon in the TM-P20 Software & Documents Disc. B The License Agreement screen appears. Read the content and select the I accept the terms in - Epson TM-P20 | Software Users Manual - Page 15
driver and utility. Proceed to "USB Wired Connection Setting" on page 28 Wi-Fi Network Connection Setting A After step 4 in "Easy Install" on page 13, connect the printer and computer using a USB cable, load paper, and then turn on the printer, and then click the Next button on TM-P20 Software - Epson TM-P20 | Software Users Manual - Page 16
TM-P20 Software Installer Software User's Manual Installation B Click the Run EpsonNet Config button to configure the network for the printer. Install EpsonNet Config by following the instructions on the screen if it is not installed. C From the "Filter" pull-down list of the EpsonNet Config, select - Epson TM-P20 | Software Users Manual - Page 17
TM-P20 Software Installer Software User's Manual Installation Note: The followings are the default settings. Change the key: EpsonNet TCP/IP setting ❏ IP address: Automatic DHCP D Select the printer you want to configure, then click the Configuration button. E The Device Properties screen - Epson TM-P20 | Software Users Manual - Page 18
TM-P20 Software Installer Software User's Manual Installation Setting Security Level: Description Select the security level. If the Security Level is WEP-64bit(40bit) or WEP-128bit(104bit): Setting Input using hex - Epson TM-P20 | Software Users Manual - Page 19
TM-P20 Software Installer Software User's Manual Installation Setting Transmission Rate: Security Level: Description Select the transmission rate. Select the security level. If the Security Level is WEP-64bit(40bit) or WEP- - Epson TM-P20 | Software Users Manual - Page 20
TM-P20 Software Installer Software User's Manual Installation Setting Reenter PSK (Pre-shared Key): IP Address, the Subnet Mask and the Default Gateway. Setting Automatic/Manual IP Address Subnet Mask Default Gateway Description Select Manual. Set the IP Address. Set the Subnet Mask. Set the - Epson TM-P20 | Software Users Manual - Page 21
TM-P20 Software Installer Software User's Manual Installation K After setting the TCP/IP, click the Transmit button. The settings are applied to the printer and the printer automatically restarts. Note: The network communication has not been activated yet. L Disconnect the USB cable. M Turn off the - Epson TM-P20 | Software Users Manual - Page 22
Finish button to end the installation. The TM-P20 Utility starts to run. U See "TM-P20 Utility" on page 61 This is the end of the printer driver installation. For information on how to print using the printer driver. U See "Using the Printer Driver" on page 54 Confirming the Settings The settings - Epson TM-P20 | Software Users Manual - Page 23
TM-P20 Software Installer Software User's Manual Installation D Confirm that "Link Status" value is "Connect" and that "TCP/IP Status" is properly set. With EpsonNet Config (Web Version) A From a computer on the same network with the printer, start a Web browser and enter the printer IP address in - Epson TM-P20 | Software Users Manual - Page 24
13, load paper, turn on the printer, and then click the Next button on TM-P20 Sofware Installer screen. B Click the Run TM Bluetooth Connector button to pair the computer and the printer. Epson TM Bluetooth connector installation starts if it is not installed. C Follow the on-screen instruction to - Epson TM-P20 | Software Users Manual - Page 25
TM-P20 Software Installer Software User's Manual Installation D Select Search all printers around this computer and click Search. !Caution: If "ERROR " is displayed after you clicked Search on TM Bluetooth Connector, check the followings. ❏ The Bluetooth adapter is available. ❏ Bluetooth is ON in - Epson TM-P20 | Software Users Manual - Page 26
TM-P20 Software Installer Software User's Manual Installation E Select the printer to Bluetooth printer. ❏ The printer and the computer are in the same room. ❏ The TM Bluetooth Connector search time is not set short. ❏ The printer to be detected is not communicating with any computer. If TM Bluetooth - Epson TM-P20 | Software Users Manual - Page 27
TM-P20 Software Installer Software User's Manual Installation J Return to the Software Installer screen and select the assigned port for the printer driver on the screen, and then click the Next button. K The Start Installation screen appears. The driver and utility to be installed are listed. Click - Epson TM-P20 | Software Users Manual - Page 28
TM-P20 Software Installer Software User's Manual Installation This is the end of the printer driver installation. For information on how to print using the printer driver. U See "Using the Printer Driver" on page 54 USB Wired Connection Setting A After step 4 in "Easy Install" on page 13, connect - Epson TM-P20 | Software Users Manual - Page 29
setting the printer using TM-P20 Utility continuously Check the Run TM-P20 Utility checkbox (the box is checked by default). Click the Finish button to end the installation. The TM-P20 Utility starts to run. U See "TM-P20 Utility" on page 61 This is the end of the printer driver installation. For - Epson TM-P20 | Software Users Manual - Page 30
Advanced Printer Driver Ver.5 Manual The Easy Install does not install the Advanced Printer Driver manual. To see the manual, install it separately. A Insert the TM-P20 Software & Documents Disc into the computer. The TM-P20 Software Installer is automatically read and the EPSON TM-P20 Software - Epson TM-P20 | Software Users Manual - Page 31
❏ Advanced Printer Driver Ver.5 ❏ Sample and Manual ❏ OPOS ADK ❏ OPOS ADK for .NET ❏ JavaPOS ADK ❏ TM-P20 Utility ❏ EpsonNet Config ❏ Epson Monitoring Tool ❏ Epson Deployment Tool ❏ Epson TM Bluetooth Connector ❏ Epson TM Virtual Port Driver Displaying the Select Software Screen The TM-P20 Software - Epson TM-P20 | Software Users Manual - Page 32
Software Installer Software User's Manual Installation When the TM-P20 Software Installer is not automatically read, double click the TMInstallNavi.exe icon in the printer driver CD. B The License Agreement screen appears. Read the content and select the I accept the terms in the license agreement - Epson TM-P20 | Software Users Manual - Page 33
allows you to select items you want to install from the following. ❏ Advanced Printer Driver Ver.5 ❏ Sample and Manual Follow the steps below to execute the printer driver installation. A Insert the TM-P20 Software & Documents Disc into the computer and follow the steps. U See "Displaying the - Epson TM-P20 | Software Users Manual - Page 34
TM-P20 Software Installer Software User's Manual Installation G Set the followings from 2. Printer. Item Name Description Specify the printer driver name. Do not use Unicode/2-byte characters for the name. H Select a port (USB/Ethernet/Bluetooth) to use from Port Type under 3.Communication - Epson TM-P20 | Software Users Manual - Page 35
TM-P20 Software Installer Software User's Manual Installation I Set the followings from 4. Apply and click Save Setting. Item Set as Default Printer Description Check when configuring the printer as that normally used from the Windows applications. J When the printer is registered, the screen - Epson TM-P20 | Software Users Manual - Page 36
Software Installer Software User's Manual Installation Click the Printing Test button. When the test print is finished, click the Finish button to end the installation. This is the end of the printer driver installation. Installing the OPOS ADK A Insert the TM-P20 Software & Documents Disc into the - Epson TM-P20 | Software Users Manual - Page 37
TM-P20 Software Installer Software User's Manual Installation K The InstallShield Wizard Complete screen appears. screen appears. The driver and utility to be installed are listed. Click the Install button to start the installation. D Install the EPSON OPOS ADK for .NET. The EPSON OPOS ADK for . - Epson TM-P20 | Software Users Manual - Page 38
TM-P20 Software Installer Software User's Manual Installation G The Setup Type screen appears. Select Developer and then click the Next button. Click the Browse button to change the default installation location. H The Setup Type screen appears. Select the port and click the Next button. I The Start - Epson TM-P20 | Software Users Manual - Page 39
TM-P20 Software Installer Software User's Manual Installation D The EPSON JavaPOS ADK x.xx.x screen appears. Select the language and then click the OK button. E The Introduction screen appears. Click the Next button. F The License Agreement - Epson TM-P20 | Software Users Manual - Page 40
TM-P20 Software Installer Software User's Manual Installation N When the installation is completed, the Installation Finished screen appears. Then click the Finish button to end the installation. This is the end of the JavaPOS ADK installation. Register a Printer Using SetupPOS After installing UPOS - Epson TM-P20 | Software Users Manual - Page 41
TM-P20 Software Installer Software User's Manual Installation B From the "Select Device Name" pull-down list, select the printer type to be used. Click Next. C Click Make Port. D The "TMPORT Making" window appears. Select "Port Type" and "Physical Port (Only COM and LPT)". For Bluetooth connection, - Epson TM-P20 | Software Users Manual - Page 42
TM-P20 Software Installer Software User's Manual Installation E Click OK. The screen returns to the "Add New Device [Communication Settings]" window. F Click Finish. The printer is added. Note: To use Bluetooth with UPOS, you need to associate the port using Epson TM Bluetooth Connector. For details - Epson TM-P20 | Software Users Manual - Page 43
TM Bluetooth Connector. Custom Install allows you to select utilities you want to install from the following. ❏ TM-P20 Utility Ver.x.xx ❏ EpsonNet Config Ver.x.xx ❏ Epson Monitoring Tool Ver.x.xx ❏ Epson Deployment Tool Ver.x.xx ❏ Epson TM Bluetooth Connector Ver.x.xx ❏ Epson TM Virtual Port Driver - Epson TM-P20 | Software Users Manual - Page 44
Installer Software User's Manual Installation Follow the steps below to execute the utility installation. A Insert the TM-P20 Software & Documents Disc instructions to install. H Epson TM Bluetooth Connector is installed. I Install the Epson TM Virtual Port Driver. The EPSON TM Virtual Port Driver - Epson TM-P20 | Software Users Manual - Page 45
TM-P20 Software Installer Software User's Manual Installation M When the following screen appears, click the Restart : Uncheck the Run TM-P20 Utility (the box is unchecked by default). Then click the Finish button to end the installation. When setting the printer using TM-P20 Utility continuously: 45 - Epson TM-P20 | Software Users Manual - Page 46
of printer driver can exist with the existing printer driver on the same system. When the Advanced Printer Driver, OPOS ADK, OPOS ADK for .NET, JavaPOS ADK, and Epson TM Virtual Port Driver are already installed, the driver installation is carried out in the update mode. A Insert the TM-P20 Software - Epson TM-P20 | Software Users Manual - Page 47
TM-P20 Software Installer Software User's Manual Installation C The Update Software screen appears. The system is checked and existing driver and its version are displayed. Click the Next button. D The Select Printer Language (Resident Character) screen appears. Select the language of your printer - Epson TM-P20 | Software Users Manual - Page 48
. Uninstallation ❏ Uninstall the printer driver ❏ Uninstall the TM-P20 Utility ❏ Uninstall the EpsonNet Config ❏ Uninstall the Epson TM Virtual Port Driver ❏ Uninstall the Epson Monitoring Tool ❏ Uninstall the Epson Deployment Tool ❏ Uninstall the Epson TM Bluetooth Connector ❏ Uninstall the OPOS - Epson TM-P20 | Software Users Manual - Page 49
Printer Driver Ver.5 utility is uninstalled. E The Uninstallation Complete screen is displayed. Uninstallation is complete after clicking Finish. Uninstalling the TM-P20 Utility A Quit all applications running on the computer. B Select Start - Control Panel - Uninstall a program - EPSON TM-P20 - Epson TM-P20 | Software Users Manual - Page 50
TM-P20 Software Installer Software User's Manual Installation D The uninstallation of the TM-P20 Utility starts. E The Uninstall Complete screen appears. Uninstalling the Epson TM Virtual Port Driver A Select Start - Control Panel - Uninstall a program - EPSON TM Virtual Port Driver. Click Uninstall - Epson TM-P20 | Software Users Manual - Page 51
TM-P20 Software Installer Software User's Manual Installation When the User Account Control screen appears, The Uninstall Complete window appears. click on the Finish button. Uninstalling the Epson TM Bluetooth Connector When uninstalling this tool, also uninstall EpsonNet SDK for Windows, unless - Epson TM-P20 | Software Users Manual - Page 52
TM-P20 Software Installer Software User's Manual Installation B Select Start - Control Panel - Uninstall a program - EPSON OPOS ADK Confirm Deletion screen appears. Click the Start button. G The uninstallation of the EPSON OPOS ADK starts. H The Uninstall Complete screen appears. Click the Finish - Epson TM-P20 | Software Users Manual - Page 53
TM-P20 Software Installer Software User's Manual Installation B Select Start - Control Panel - Uninstall a program - EPSON JavaPOS ADK. Click Uninstall. For information of the differences in screen selections based on the OS versions. U See "Differences Depending on the OS" on page 9 - Epson TM-P20 | Software Users Manual - Page 54
TM-P20 Software Installer Software User's Manual Using the Printer Driver Using the Printer Driver This chapter explains how to use the major functions of the printer driver. Printer Driver Access Methods and the Application Range Depending on how you access the printer driver, the application range - Epson TM-P20 | Software Users Manual - Page 55
TM-P20 Software Installer Software User's Manual Using the Printer Driver Accessing from the Printer Driver's Properties Accessing from the Application's Print Setting Menu Language for Displaying Properties The language used in the Advanced Printer Driver screen and Help can be selected from 24 - Epson TM-P20 | Software Users Manual - Page 56
TM-P20 Software Installer Software User's Manual Using the Printer Driver A Select the Language tab from Printing Preferences. B Use the Basic Functions U "Paper Feed and Cut Setting" on page 56 Paper Feed and Cut Setting It sets the timing of auto-cut and paper feed before and after the printing - Epson TM-P20 | Software Users Manual - Page 57
TM-P20 Software Installer Software User's Manual Using the Printer Driver B Select a cut and paper feed method displayed in the Preset option list and click OK. Select using the illustration of paper feed and cut displayed in Illustration for your reference. Note: No Feed: Paper is not fed after - Epson TM-P20 | Software Users Manual - Page 58
TM-P20 Software Installer Software User's Manual Using the Printer Driver paper is fed to the cutting position. cutting Feeding amount The amount of paper feed can be specified by inches. Feed paper to the print starting position When checked, paper on page 59 How to Setup Follow the steps below. - Epson TM-P20 | Software Users Manual - Page 59
TM-P20 Software Installer Software User's Manual Using the Printer Driver C Select the timing to set the printer driver also provides the following useful functions. See the Advanced Printer Driver Ver.5 settings guide for details on using each function. ❏ Specifying a paper name and paper size - Epson TM-P20 | Software Users Manual - Page 60
TM-P20 Software Installer Software User's Manual Using the Printer Driver ❏ Printing start position settings ❏ Printing the 80 mm width layout with 58 mm width ❏ Setting an alias name to a font ❏ Creating an emulation font ❏ Replacing - Epson TM-P20 | Software Users Manual - Page 61
Software Installer Software User's Manual TM-P20 Utility TM-P20 Utility This chapter explains how to use the TM-P20 Utility that configures this printer. !Caution: While saving the settings, do not turn off the printer or terminate the connection with the printer. Changing the Display Language You - Epson TM-P20 | Software Users Manual - Page 62
. For details on using each function, see the TM-P20 Utility User's Manual. Item Current Settings Storing Logos *1 Paper Reduction *2 Printing Control Interface *3 Backup/Restore Description Displays the setting content for the printer that is currently connected. Configures the logos to be - Epson TM-P20 | Software Users Manual - Page 63
User's Manual TM-P20 Utility Item Description Operation Check Allows you to check the printer operation and communication between the printer and the driver. *1 The utility allows you to print your logo already stored on the printer, but you cannot edit and restore it as a file. *2 The paper - Epson TM-P20 | Software Users Manual - Page 64
TM-P20 Software Installer Software User's Manual Epson TM Utility Epson TM Utility You can download the Epson TM Utility for free from the App Store or from Google Play. A wizard guides you through connecting an iOS or Android device to your printer. You can also check and change the printer's - Epson TM-P20 | Software Users Manual - Page 65
Software User's Manual Epson TM Utility Item Printer Status Printer Settings Sample Receipts Custom Receipts How to Use NFC/QR Code *1 Wi-Fi Setup Wizard Bluetooth Setup Wizard *1 Not all devices support NFC. Description Check the printer's status (cover open or closed, paper availability, drawer - Epson TM-P20 | Software Users Manual - Page 66
provided with EPSON Advanced Printer Driver Ver.5 for further details on using the driver and how to develop an application using the Status API functions. ❏ Install Manual ❏ Printer Manual ❏ Printer Specification for TM-P20 ❏ Status API Manual UPOS This stands for Unified Point of Service. It is - Epson TM-P20 | Software Users Manual - Page 67
❏ UnifiedPOS Retail Peripheral Architecture* ❏ User's Reference (SetupPOS) ❏ Application Development Guide (POSPrinter TM-P20) EPSON JavaPOS ADK for Windows ❏ JavaPOS ADK Installation Guide * This guide describes general information on how to control printers using the OPOS ADK (in the chapter POS - Epson TM-P20 | Software Users Manual - Page 68
- Setup Guide ❏ Sample Programs ❏ ePOS-Print SDK for JavaScript ❏ User's Manual ❏ Sample Programs ESC/POS Commands The ESC/POS command is the printer command system developed by EPSON. This allows you to directly control the all functions of the printer. Using the commands with the driver, you - Epson TM-P20 | Software Users Manual - Page 69
screen, and uncheck the checkbox for NVRAM. ❏ Storing logos in the printer Use TM-P20 Utility to store logos in the printer. For iOS/Android Use TM Utility for iOS/Android to store logos. Download Drivers, utilities, and manuals can be downloaded from one of the following URLs. For customers in
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
 |
 |
Software User's Manual
M00083001 EN