Epson TM-P20 Technical Reference Guide

Epson TM-P20 Manual

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  • Epson TM-P20 | Technical Reference Guide - Page 1
    Technical Reference Guide Product Overview Describes features of the Product. Setup Describes setup and installation of the product. Advanced Usage Describes advanced usage methods for the product. Application Development Information Describes how to control the printer and necessary information
  • Epson TM-P20 | Technical Reference Guide - Page 2
    Seiko Epson Corporation's operating and maintenance instructions. • Seiko Epson Corporation shall not be liable against any damages or problems arising ®. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Seiko Epson Corporation is
  • Epson TM-P20 | Technical Reference Guide - Page 3
    For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. You must follow warnings carefully to avoid
  • Epson TM-P20 | Technical Reference Guide - Page 4
    problem occurs, immediately shut down the product and remove the battery from the product. Then, contact qualified service so may cause injury. Also, it may cause malfunction of the printer. • Do not install the product in a location exposed to instructions in this manual to install them properly. 4
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    charge any device other than the TM-P20 printer or the OT-BY20 battery. Doing so may cause heat problem occurs, immediately shut down the product and unplug the product. Then, contact qualified service service personnel. • Do not disassemble the areas other than those mentioned in this manual.
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    the battery with equipment other than TM-P20 printer, OT-SC20 battery charger, or OT-MC20 battery battery right after using it for a long time. It will be hot and may burn you. • Risk of explosion if battery is replaced by an incorrect type. • Dispose of used batteries according to the instructions
  • Epson TM-P20 | Technical Reference Guide - Page 7
    in its performance, we recommend that you charge it approximately once per year. Guide for charging: Battery charge status Level L For details about the charge level, refer to the printer's User's Manual. • If the battery life is remarkably short, the battery may have expired. Replace it with a new
  • Epson TM-P20 | Technical Reference Guide - Page 8
    and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. • If technician for help. • Never disassemble or modify this product. • Seiko Epson Corporation shall not be liable for interference to radio/TV resulting from changes
  • Epson TM-P20 | Technical Reference Guide - Page 9
    of POS systems and the development and design of printer applications for developers. Manual Content The manual is made up of the following sections: Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Advanced Usage Chapter 4 Application Development Information Chapter 5 Handling
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    10
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    Installation of the Printer...4 Cautions on Handling the Single Charger ...5 Cautions on the Power Supply for the Single Charger 5 Battery Safety Precautions...6 Cautions for Use and Storage of the Battery...7 ■ Restriction of Use ...8 ■ Note about interference ...8 ■ About this Manual ...9 Aim of
  • Epson TM-P20 | Technical Reference Guide - Page 12
    30 NFC Tag...30 QR Code ...30 Setup...31 ■ Flow of Setup ...31 ■ Installing the Printer...32 Installing the Battery ...33 Installing or Replacing the Roll Paper ...35 ■ Connecting the Printer...39 USB Interface...39 Wireless LAN Interface ...40 Bluetooth Interface ...43 Advanced Usage 47 ■ Software
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    75 ■ Charging Battery ...75 Using the printer itself...76 Battery's charging status ...77 Battery malfunction ...78 Using the battery spacer (OT-BS20)...79 ■ Cleaning the Printer...80 Cleaning the Printer Case...80 Cleaning the Thermal Head...80 Cleaning the Platen Roller/Paper Sensor...81 Cleaning
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    14
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    Fi® model, Approximately 212 g/Bluetooth® model) • Drop impact resistance from a height of 2 m (compliant with JIS C60068-2-31: 2013) • Dust-proof performance (IP4X equivalent) • Soft case for higher dust-proof and splash-proof performance (IP54) • Easy drop-in paper loading • Belt clip for improved
  • Epson TM-P20 | Technical Reference Guide - Page 16
    . Accessories Included • Thermal roll paper (for operation check) • Battery (OT-BY20) • Single charger (OT-SC20) • AC adapter (AC adapter, C) • AC cable *1 • Belt clip (attached to the printer) • USB cable (1.2m {4 feet} long) • Setup Guide (Wi-Fi / Bluetooth) • CD-ROM • Warranty certificate
  • Epson TM-P20 | Technical Reference Guide - Page 17
    Options • Battery (OT-BY20) • Single charger (OT-SC20) • Quad charger (OT-MC20) • Battery spacer (OT-BS20) • Soft case (OT-PC20) Chapter 1 Product Overview 1 17
  • Epson TM-P20 | Technical Reference Guide - Page 18
    button Single charger Roll Paper Cover Open this cover to install or remove the roll paper. Open Button Push this button to open the roll paper cover. Connector for the USB Connect the USB interface cable. Belt clip Use this clip to hang the printer on your belt. Belt clip Connector for the USB
  • Epson TM-P20 | Technical Reference Guide - Page 19
    on. ∗ Bluetooth: Approx. 2 sec. after the Power LED comes on. • The printer does not operate and the LEDs go out when the battery is not installed in the printer. • To turn the printer on immediately after turning the printer off, wait until the LEDs go off. Feed button • When Paper Type Setting is
  • Epson TM-P20 | Technical Reference Guide - Page 20
    "Error Status" on page 26.) • Goes out during normal operation (online). Battery LED (Blue) The remaining battery charge is indicated by three LEDs only when the battery is installed in the printer. For details, see "Operation Mode When Battery is Low" on page 23. Charge LED (Orange) The Charge LED
  • Epson TM-P20 | Technical Reference Guide - Page 21
    is ready • While roll paper is being fed using the Feed button • When the roll paper cover is open • When paper is out • When an error has occurred • While waiting for the switch for executing the macro to be on • While the printer is shutting down 1 • When the remaining battery charge is at
  • Epson TM-P20 | Technical Reference Guide - Page 22
    is in the following status, it is not considered as idle state, and the auto-power off function is not applied. • Printer is off-line • Remaining battery amount is at S level The auto-power off time is selectable with the customized value. To set the customized value, see "Software Settings" on
  • Epson TM-P20 | Technical Reference Guide - Page 23
    on the usage status. Mode 1 (initial setting): Continues printing until the remaining battery becomes approximately 0%. This is appropriate if you want to maximize the battery operation time. However, the printer may stop during the printing or print quality may decrease when the remaining
  • Epson TM-P20 | Technical Reference Guide - Page 24
    Mode 1 : On : Flash : Off Level H Battery LED Error LED Remaining battery charge Printing Approx. 60 ∼ 100% Possible Communication Possible Level M Approx. 20 ∼ 60% Possible Possible Level L Approx. 10 ∼ 20% Possible Possible Level S Approx. below 10% Possible*
  • Epson TM-P20 | Technical Reference Guide - Page 25
    Mode 2 Chapter 1 Product Overview : On : Flash : Off Battery LED Error LED Remaining battery charge Printing Communication Level H Level M Approx. 60 ∼ 100% Possible Possible 1 Approx. 40 ∼ 60% Possible Possible Level L Approx. 20 ∼ 40% Possible Possible Level S Approx. 10 ∼ 20%
  • Epson TM-P20 | Technical Reference Guide - Page 26
    Status When an error occurs, the printer stops printing, goes offline, and the Paper error The black mark cannot LED ON be detected. LED OFF Approx. 320 ms Recovers automatically when the cover is opened. Te m p e r a ture error The temperature of the print head, motor driver IC, or battery
  • Epson TM-P20 | Technical Reference Guide - Page 27
    qualified service personnel. Immediately turn off the power and remove the battery when printer does not work correctly. LED ON LED OFF Approx. 320 ms High voltage error The power supply voltage is high. LED ON LED OFF Approx. 320 ms Overload error The temperature of the print head or battery
  • Epson TM-P20 | Technical Reference Guide - Page 28
    , see the TM-P20 Utility User's Manual. • To use the NV graphics print mode, see "NV graphics information print mode" on page 56. User NV Memory You can store and read text data for multiple purposes, such as for storing a note including customizing or maintenance information of the printer. Use ESC
  • Epson TM-P20 | Technical Reference Guide - Page 29
    Maintenance counter values are usually saved every two minutes except in the power saving status. However, if the printer power is turned off by removing the battery or using up the battery charge, the latest maintenance counter will not be saved. For detailed information about ESC/POS commands, see
  • Epson TM-P20 | Technical Reference Guide - Page 30
    device that supports NFC close to the NFC tag to acquire the printer information (information for specifying the device). Specify the target printer using the target printer specifications using Printer Easy Select API. See the "Epson ePOS SDK for Android/iOS User's Manual" and the Epson ePOS SDK
  • Epson TM-P20 | Technical Reference Guide - Page 31
    the setup flow of the product. The TM-P20 has dual interfaces: a built-in USB interface and another interface selected by the customer, wireless LAN or Bluetooth interface. See the corresponding section for the interface you selected. 1. Installing the Printer (page 32) 2 Installing the Battery
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    horizontally or (2) vertically. You can also carry it using the belt clip on the back of the printer to hang the printer on your belt. • When you install the printer horizontally, it is recommended to remove the belt clip. Remove the two screws fixing the clip to remove it. • When you install the
  • Epson TM-P20 | Technical Reference Guide - Page 33
    , overheating or other damage. • When removing the battery, be sure to turn off the power before doing so. • Dispose of used batteries according to the instructions. 1 Make sure that the printer is turned off. 2 When the belt clip is attached, turn the belt clip in the direction of the arrow, and
  • Epson TM-P20 | Technical Reference Guide - Page 34
    4 Install the battery. Insert the battery with its tabs fitted into the printer's grooves, until it clicks firmly into place in the holder. 5 Return the belt clip to its original position. To charge the battery, see "Charging Battery" on page 75. 34
  • Epson TM-P20 | Technical Reference Guide - Page 35
    Chapter 2 Setup Installing or Replacing the Roll Paper Follow the steps below to install or replace the roll paper. WARNING Do not touch the manual cutter when inserting or replacing paper. Your hand could be injured on the manual cutter. • Use paper that meets the printer specifications. For
  • Epson TM-P20 | Technical Reference Guide - Page 36
    3 Insert the new roll paper in the correct direction and pull out some paper. 4 Close the cover and tear off the paper. When Installing the Printer Vertically 1 Press the open button to open the roll paper cover. 36
  • Epson TM-P20 | Technical Reference Guide - Page 37
    Chapter 2 Setup 2 Remove the used roll paper core, if there is one. 3 Set the new roll paper in the correct direction. When installing vertically, install so that the roll paper side is facing down. 2 4 Pull the leading edge of the roll paper. Also, align the left edge of the roll paper with the end
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    5 Close the cover and tear off the paper. 38
  • Epson TM-P20 | Technical Reference Guide - Page 39
    Otherwise, the wireless LAN/Bluetooth interface is selected. Once the interface is selected, the selection is enabled until the power is turned off or the USB cable is disconnected. USB Interface When communicating with a host PC via the USB cable, connect the USB cable to the printer, turn on the
  • Epson TM-P20 | Technical Reference Guide - Page 40
    the following items. • Printer: TM-P20 • Device for setting: iOS or Android device • Utility for setting: Epson TM Utility for iOS/Android Running Epson TM Utility for iOS/Android 1 Run the Epson TM Utility for iOS/Android. 2 Set from "Wi-Fi® Setup Wizard" in the menu. Setup and Operation Work flow
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    . • Printer: TM-P20 • Computer for setting: Windows 10/8/7/Vista/XP • Utility for setting: EpsonNet Config • USB cable (Mini-B) Installing the EpsonNet Config to the computer used for setting Download the EpsonNet Config and install it in the computer, following the on-screen instructions. (See
  • Epson TM-P20 | Technical Reference Guide - Page 42
    the network is running; then start up the computer of the network. 2 Start up the web browser and input the printer's IP address in the address bar. http://(printer's IP address)/ The "EpsonNet Config" window is displayed. If the "EpsonNet Config" window is not displayed, connect the computer for
  • Epson TM-P20 | Technical Reference Guide - Page 43
    the following items. • Printer: TM-P20 • Device for setting: iOS or Android device • Utility for setting: Epson TM Utility for iOS/Android Running Epson TM Utility for iOS/Android 1 Run the Epson TM Utility for iOS/Android. 2 Set from "Bluetooth® Setup Wizard" in the menu. Setup and Operation Work
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    technology compatible computer ready. Make sure you have installed TM Bluetooth® Connector. 2 Turn on the printer. 3 Start TM Bluetooth® Connector. 4 Select [Search all printers around this computer], and then click [Search]. If the printer has not detected after clicking the Search button, check
  • Epson TM-P20 | Technical Reference Guide - Page 45
    Chapter 2 Setup 5 Select the printer to be paired ( Not been paired yet), and then click [Connect]. 2 6 If the window to enter [OK]. Printing method APD print queue UPOS ESC/POS command Port name ESDPRTxxx (TM-P20: Queue name) ESDPRTxxx (UPOS for TM-P20) Displayed virtual COM port (e.g. COM4) 45
  • Epson TM-P20 | Technical Reference Guide - Page 46
    If the device is not displayed on the TM Bluetooth® Connector or the TM Bluetooth® Connector Status shows " " after pairing. Check whether: ∗ The printer is not turned on. Turn on the printer. Confirm that the battery is properly loaded in the printer. ∗ The printer is 10 m or further away from the
  • Epson TM-P20 | Technical Reference Guide - Page 47
    ✔ Automatic paper reduction ✔ ✔ Automatic power off setting ✔ ✔ ✔ Battery charge mode ✔ ✔ Operation mode when battery is low Bluetooth ✔ interface Desktop Mode setting* ✔ ✔ ✔ ∗ : Enabled only under the following conditions. Epson TM Utility for iOS/Android Ver.3.10.0 or later TM-P20
  • Epson TM-P20 | Technical Reference Guide - Page 48
    reduced. • If the print density is set to a darker level, paper dust accumulates on the print head and print may be faint. For information about how to clean the thermal head, see "Cleaning the Printer" on page 80. Print speed Selectable from levels 1 to 10 (Slow ∼
  • Epson TM-P20 | Technical Reference Guide - Page 49
    interface, or fixed to built-in USB. • The TM-P20 has dual interfaces: a built-in USB interface and another interface selected by the customer, wireless LAN or Bluetooth. The tables below describe the modes you can set for the printer to control the dual interfaces. • Automatic selection: When
  • Epson TM-P20 | Technical Reference Guide - Page 50
    Barcode height reduction rate • Not reduced (initial setting) • 25% • 50% • 75% • Paper reduction is not performed for space dot lines of graphics printing data. • When reducing barcode height, " on page 22. Battery charge mode • Mode 1 (initial setting) • Mode 2 For detailed information about the
  • Epson TM-P20 | Technical Reference Guide - Page 51
    2 For detailed information about the operation mode when battery is low, see "Operation Mode When Battery is Low" on page 23. USB power-saving function ) • Disabled Paper position immediately after the specific state Specific state: after the roll paper cover is closed, the printer is reset,
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    Mode setting When constantly using the printer with a single charger, this function can be turned on to increase the printing speed. • On • Off (initial setting) Enabled only under the following conditions. • Epson TM Utility for iOS/Android Ver.3.10.0 or later • TM-P20 Utility for Windows Ver.1.20
  • Epson TM-P20 | Technical Reference Guide - Page 53
    , there are following options available. • Setting with the APD Set the size of the paper that you are using correctly. • Setting with the OPOS See the "PTR_DI_SET_PAPERLAYOUT method" of your driver's Application Development Guide for details to make the settings. • Setting with the ESC/POS
  • Epson TM-P20 | Technical Reference Guide - Page 54
    , Software settings mode, Radio field intensity check mode, and the Wireless module setup mode are selected depending on the FEED button operation performed during a self-test. Close the roll paper cover, and turn on the printer while pressing the FEED button. Self-test Briefly press the FEED button
  • Epson TM-P20 | Technical Reference Guide - Page 55
    and 2, the following guidances are printed, the Power LED flashes, and instructs the user's operations. 1. Continuing self-test guidance 2. Mode selection guidance the steps below. 1 Close the roll paper cover. 2 While pressing the FEED button, turn on the printer. (Hold down the FEED button until
  • Epson TM-P20 | Technical Reference Guide - Page 56
    To finish, turn off the power, or select "Exit and Reboot Printer". Software settings mode Set the printer's memory switch (customized value). • Print density • Command execution during offline • Automatic paper reduction • Transmission of status notice • Interface selection • Buzzer control
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    return to Mode selection guidance, and then select "Exit and Reboot Printer". • To select 0 as the item number, hold down the FEED button until printing starts. • If the button is pressed a number of times that is not displayed by the Setup guidance, the operation is invalid and the same guidance is
  • Epson TM-P20 | Technical Reference Guide - Page 58
    Radio field intensity check mode Information on the strength of the wireless LAN radio field is printed. (Wi-Fi model only) Follow the steps below. 1 After running a self test, hold down the FEED button for at least one second, and then select the Mode selection. Prints the Mode selection guidance,
  • Epson TM-P20 | Technical Reference Guide - Page 59
    for four times, hold it down for at least one second to select the Wireless module setup mode. The operation guidance is printed, and the Power LED flashes. Wi-Fi model Bluetooth model 3 3 Perform one of the following operations according to the printed operation guidance. Initialize 1: Select
  • Epson TM-P20 | Technical Reference Guide - Page 60
    key (pairing information) is removed. You can change the settings for TM-P20 Utility and TM Utility for iOS/Android. For Bluetooth models, select 2: Bluetooth, and then select 2: Security, and you can change the Bluetooth security settings. Security Pairing Mode Pairing Method Low Pairing is
  • Epson TM-P20 | Technical Reference Guide - Page 61
    the printer) When the security is set to Middle/High and the printer is ready to be paired, perform the following procedure. 1 Load paper in the printer, and for the printer on the Bluetooth settings screen on the host device. 2 Select the printer you want to pair with. The printer prints the
  • Epson TM-P20 | Technical Reference Guide - Page 62
    . (Hold down the FEED button until the Error LED turns on.) 3 Close the roll paper cover. From this point, all data received by the printer is printed in the corresponding hexadecimal numbers and ASCII characters. Example of printing in hexadecimal dumping mode 4 To close hexadecimal dumping mode
  • Epson TM-P20 | Technical Reference Guide - Page 63
    code is printed when the firmware version is 1.01 ESC/POS or later. Follow the steps below. 1 Make sure the printer is turned on. 2 Open the roll paper cover. 3 3 Install the roll paper. 4 With the roll paper cover open, keep pressing the Feed button until the buzzer sounds. 5 Close the roll
  • Epson TM-P20 | Technical Reference Guide - Page 64
    prints the dynamic status sheet indicating the Bluetooth settings. When the firmware version is 1.01 ESC/POS or later, you can print the status sheet. 1 Make sure the printer is turned on. 2 Open the roll paper cover. 3 Install the roll paper. 4 With the roll paper cover open, keep pressing the Feed
  • Epson TM-P20 | Technical Reference Guide - Page 65
    network. 2 Start up the web browser and input the printer's IP address (http://printer's IP address) in the address bar as shown below. http://xxx.xxx.xxx when you access EpsonNet Config (web version) from a browser. Enter "epson" for both user name and password. You can change the password in
  • Epson TM-P20 | Technical Reference Guide - Page 66
    server, or initialize the Stored Date/Time from one of the following: • EpsonNet Config • EpsonNet Config (Web Version) • Wireless module setup mode You can check the printer's Stored Date/Time from the dynamic status sheet. Information menu You can check the settings as shown in the table below
  • Epson TM-P20 | Technical Reference Guide - Page 67
    SNMP Community (Read/Write, Wellknown Community Name) IP Trap (Trap1/2, Address, Community) Bonjour Bonjour (Disable/Enable) Bonjour Name, Bonjour Printer Name, Location Time Setting Use Time Server Time Server Address, Update Interval Timeout Print (LPR, RAW (Port9100)) ePOS-Print Version
  • Epson TM-P20 | Technical Reference Guide - Page 68
    you disable this setting, there are the following restrictions. ∗ TM drivers The battery status cannot be acquired. Port opening is extended by approximately to the menus, click the [Send] button to send the changes to the printer. 4 On the Web page displayed after you send the changes, click the [
  • Epson TM-P20 | Technical Reference Guide - Page 69
    is the Epson original printer command system for POS printers and customer display. With ESC/POS commands, you can directly control all the TM-P20 printer functions, but detailed knowledge of printer specifications or combination of commands is required, compared to using drivers and applications
  • Epson TM-P20 | Technical Reference Guide - Page 70
    for controlling the printer from Web applications and native applications of smart Bluetooth model, Wi-Fi model devices. It includes libraries, manuals, and sample pro- grams. Bluetooth model, Wi-Fi model Bluetooth model, Wi-Fi model Wi-Fi model only This OCX driver can control POS peripherals
  • Epson TM-P20 | Technical Reference Guide - Page 71
    logos • Set paper saving 4 • Set printing control • Set communication interfaces • Save/restore settings Epson TM Utility A utility that is available on the App Store or Google Play. Use this to perform iOS, Android wireless connection setup and change settings on the printer from iOS and
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    is accessible from the following URL: www.epson-biz.com/pos/reference/ Download You can obtain software and manuals from one of the following URLs. For customers in North America, go to the following web site: www.epson.com/support/ For customers in other countries, go to the following web site
  • Epson TM-P20 | Technical Reference Guide - Page 73
    Chapter 4 Application Development Information Application Development and Distribution for iOS If registering an application that uses Bluetooth in the App Store, Epson must submit an application to Apple in advance. Please apply for each application you want to register in the App Store from the
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    74
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    charging time than the specified one. • The Charge LED turns off when charging is not occurring. • You can use the printer during the battery charging. • For information on the battery spacer (OT-BS20), see its User's Manual. • For information on the optional quad charger (OT-MC20), see its User
  • Epson TM-P20 | Technical Reference Guide - Page 76
    to the single charger or the quad charger. Charging starts. While charging, the Charge LED turns on. For details on installing a battery in the printer, see "Installing the Battery" on page 33. 4 When charging is complete, the Charge LED turns off. 5 Press the lever on the single charger or the
  • Epson TM-P20 | Technical Reference Guide - Page 77
    allowed for charging Outside the temperature range allowed for charging The Charge LED is located on the single charger (OT-SC20). When the battery is charged in an environment with a temperature of over 35°C, the printer detects an increase in temperature, and automatically stops/resumes the
  • Epson TM-P20 | Technical Reference Guide - Page 78
    Charge LED is flashing while the power is off, it indicates one of the two possible conditions: battery malfunction or outside the temperature range allowed for charging. To distinguish battery malfunction, turn the power on, set the roll paper, and check the Error LED and Charge LED while the roll
  • Epson TM-P20 | Technical Reference Guide - Page 79
    starts. While charging the Charge LED turns on. If the Charge LED flashes, this indicates a problem with charging. If it continues to flash even after reattaching the battery spacer, the battery or the charger may be malfunctioning. 5 When charging is complete, the Charge LED turns off. 6 Remove
  • Epson TM-P20 | Technical Reference Guide - Page 80
    printer case with a dry cloth or a damp cloth. Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may damage or break the parts made of plastic and rubber. Cleaning the Thermal Head Epson . 1 Turn off the printer, open the roll paper cover. 2 Clean the thermal
  • Epson TM-P20 | Technical Reference Guide - Page 81
    , clean them regularly (every 6 months). 1 Turn off the printer, open the roll paper cover. 2 Clean the platen roller and the paper sensor with a cotton swab lightly moistened with water. Platen roller Paper sensor 3 Close the roll paper cover after the water has dried. Cleaning the Charge
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    82
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    Maximum print speed *1 Printing width Characters per line Character spacing Paper feed speed Line spacing *3 Font A Font B Font C per inch ∗1 The printing speed listed above are the values when using a new battery fully charged, the print density is 100%, and at normal temperature (25°C). The
  • Epson TM-P20 | Technical Reference Guide - Page 84
    printing speed, or depending on the battery depletion and deterioration conditions and environment become shaded and/or dot displacement in paper feeding may occur. • If the 128 × 42 pages (user-defined page is not supported) International characters: 29 sets Character structure Common to all
  • Epson TM-P20 | Technical Reference Guide - Page 85
    Appendix South Asia model Special Font A Special Font B Indian Font A Indian Font B 12 × 24 9 × 24 Proportional x 32 Proportional x 24 Character size*1 W × H Common to all models Font A Font B Font C Font D Font E Chinese models Kanji Font A South Asia models Special Font A Special Font
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    Specifications Type Form Size Width Outside diameter Roll width when taken up Roll paper core Thermal paper: Receipt paper (without black mark) Receipt paper (with black mark) Roll paper 57.5 ± 0.5 mm {2.26 ± 0.02"} 40.4 mm {1.59"} maximum 57.5 ± 0.5 mm {2.26 ± 0.02"} Outside diameter: 18.0 mm
  • Epson TM-P20 | Technical Reference Guide - Page 87
    Requirement for black mark printing (1) Preprintable area (2) 30 to 300 3 to 5 Paper feed direction Appendix 15 or 21.25 more 21.25 Units: mm The allowable relation between the reflecting rate in the black mark portion (1) and
  • Epson TM-P20 | Technical Reference Guide - Page 88
    printing conditions. During printing with two to six-part energization, a misalignment (horizontal ruled line shift) of 1/12 to 1/4 dot might occur in the paper feeding direction due to segmented printing. Dot 1 57.5 ± 0.5 mm 0.125 mm Dot 384 48.0 mm (Dot 1 to 384) 4.75 mm 4.755 mm Printing
  • Epson TM-P20 | Technical Reference Guide - Page 89
    Appendix Electrical Characteristics Be sure to install the battery in the printer. The printer does not operate with the single charger only. Dedicated battery (OT-BY20) * Model: D171A Continuous operating Wi-Fi model time Bluetooth model Rated voltage: DC 7.2 V Capacity: Typ. 1240 mAh, Min.
  • Epson TM-P20 | Technical Reference Guide - Page 90
    When using battery and single paper side is excluded. When the belt clip is installed on the bottom side. The Connector cover is closed. ∗ The value measurements are equivalent to JISC0920 (IEC60529:2001) standard. Therefore, safety standard application, and failure and breakage of the printer
  • Epson TM-P20 | Technical Reference Guide - Page 91
    mm {4.72"} • Height: Approximately 43.6 mm {1.72"} (the belt clip excluded) • Mass: Wi-Fi model: Approximately 221 g {0.49 lb} Bluetooth model: Approximately 212 g {0.47 lb} (Battery included; belt clip and roll paper excluded) 79.0 119.8 Colors EBCK (Epson Black) Appendix 43.6 54.2 Units: mm 91
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    are supported. To set the USB device class, see "Software Settings" on page 47. USB descriptor Vendor ID Product ID String Descriptor Manufacturer Product Serial number USB vendor-defined class USB printer class 04B8h 04B8h 0202h 0E1Ch EPSON EPSON TM-P20 Wi-Fi TM-P20 Bluetooth TM-P20
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    communication compatible • Infrastructure mode and 802.11 Ad-hoc mode are supported • Support the IP address automatic acquisition function (DHCP, APIPA). Communication standard These settings apply when the printer is initialized in the Wireless module setup mode. Parameter Setting value
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    9100 bidirectional 3 1 (Other users need to wait until printing is completed.) 5 min. (changeable) Notes on Using the Wi-Fi Model • Keep the printer away from the devices, such as kitchen microwaves, that may cause radio wave interference. • Use channels that are away from the frequency bands that
  • Epson TM-P20 | Technical Reference Guide - Page 95
    case, disable Power Save to improve the trouble. Notes on using the roaming function When the roaming function is enabled, if you continue to use the printer are weak, the printer will continue to search for an access point with stronger radio waves, thus shortening the battery life. Access point
  • Epson TM-P20 | Technical Reference Guide - Page 96
    Bluetooth 3.0 (EDR supported) • Bluetooth Power Class 2 • Built-in antenna • Pass key setting is possible • Device name setting is possible Initial Settings Setting Contents Setting Items Initial Settings Bluetooth communication Bluetooth passkey settings Bluetooth device name "0000" TM-P20
  • Epson TM-P20 | Technical Reference Guide - Page 97
    using applications with the TM Utility or ePOS-Print SDK disconnection feature, make settings on the Bluetooth device you want to Bluetooth device connected was not an iOS device. - When wireless communication settings are initialized from the printer. ∗ Disable this feature when using the printer
  • Epson TM-P20 | Technical Reference Guide - Page 98
    is open • When the paper is out Solution Do not send data to the printer if the printer is not ready to print. For developers using the SDK from Epson, see the User's Manual - Chapter 3 Programming Guide - "Printing After Checking the Printer Status". Since Bluetooth is disconnected when this occurs
  • Epson TM-P20 | Technical Reference Guide - Page 99
    cannot receive the data sent from the printer Situation Although the printer sends data to the iOS device and the 4s, iPhone 4, iPad (3rd generation), iPad 2 • Application processing: If the Bluetooth port is closed and then reopened while the application is running. Solution The solution
  • Epson TM-P20 | Technical Reference Guide - Page 100
    Character Code Tables Refer to the following URL regarding the character code table. www.epson-biz.com/pos/reference/charcode/ 100
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Technical Reference Guide
Describes features of the Product.
Describes setup and installation of the product.
Describes advanced usage methods for the product.
Describes how to control the printer and necessary
information when you develop applications.
Describes how to handle the product.
Describes general speciļ¬cations and character code tables.
M00080009
Rev. I
Product Overview
Setup
Advanced Usage
Application Development Information
Handling
Appendix