Epson TM-S2000II Technical Reference Guide

Epson TM-S2000II Manual

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  • Epson TM-S2000II | Technical Reference Guide - Page 1
    Technical Reference Guide Safety Precautions Describes precautions that ensure safe use of the product. Describes the basic operating procedures of the product. Troubleshooting Describes what to do when problems occur. Product Specifications Provides product specifications, interface specifications
  • Epson TM-S2000II | Technical Reference Guide - Page 2
    every precaution has been taken in the preparation of this manual, Seiko Epson Corporation assumes no responsibility for errors or omissions. • Neither Seiko Epson Corporation's operating and maintenance instructions. • Seiko Epson Corporation shall not be liable for any damages or problems arising
  • Epson TM-S2000II | Technical Reference Guide - Page 3
    Supply...7 Cautions on Handling...8 Cautions on Ink Cartridges ...9 ■ Restriction of Use ...10 ■ About This Manual...11 Purpose of This Manual...11 Manual Organization ...11 Manual Illustrations...11 Product Overview 13 ■ Features ...13 ■ Product Configuration ...14 Model...14 Accessories ...14
  • Epson TM-S2000II | Technical Reference Guide - Page 4
    ...51 130 DPM Model...51 225 DPM Model...51 ■ Driver ...52 For Windows Environment...52 For Linux Environment ...53 ■ Utilities ...54 TM-S2000II Utility ...54 Epson Deployment Tool ...54 ■ Downloading Software ...55 Handling the Product 57 ■ Turning On/Off...57 Turning the Power On...57 Turning the
  • Epson TM-S2000II | Technical Reference Guide - Page 5
    Feeding Path...66 Cleaning the Scanner ...68 ■ Preparing for Transport...69 Troubleshooting 71 ■ The Product Does Not Turn On 72 ■ Lit or Flashing 76 ■ ID Card Does Not Come Out 77 ■ Problems with Print Quality 78 ■ Problems with Reading Quality 78 Cannot Read Magnetic Ink Characters Correctly
  • Epson TM-S2000II | Technical Reference Guide - Page 6
    ID Card ...89 ■ MICR Reading Area ...90 ■ Electronic Endorsement Area 90 ■ Environmental Specifications 91 ■ Reliability ...91 ■ Overall Dimensions...92 One-pocket Model ...92 Two-pocket Model ...93 ■ Character Code Tables...94 6
  • Epson TM-S2000II | Technical Reference Guide - Page 7
    this symbol and using the product improperly can lead to the problems listed below. • Personal injury • Material damage • Loss of or fire. ❏ Use the product under the environmental conditions specified in the manual. (U "Environmental Specifications" on page 91) Cautions on Power Supply WARNING ❏
  • Epson TM-S2000II | Technical Reference Guide - Page 8
    power and remove the plug from the outlet, and then contact qualified service personnel for advice. ❏ Never disassemble or repair the product by yourself so creates the risk of fire or electric shock. Follow the instructions in this manual to install them properly. (U "Connecting a Power Supply" on
  • Epson TM-S2000II | Technical Reference Guide - Page 9
    touch the print surface. Select and use paper that will not cause print stains. ❏ Store the ink cartridges in a place out of reach of children. ❏ Epson recommends storing ink cartridges in a cool and dark place. ❏ If you wish to use ink cartridges that have been stored in a cold place for a long
  • Epson TM-S2000II | Technical Reference Guide - Page 10
    Restriction of Use When this product is used for applications requiring high reliability/safety such as transportation devices related to aviation, rail, marine, automotive etc.; disaster prevention devices; various safety devices etc.; or functional/precision devices etc., you should use this
  • Epson TM-S2000II | Technical Reference Guide - Page 11
    to provide development engineers with information about product functions, operations, maintenance, and troubleshooting, and the information needed for application development and design. Manual Organization This manual is organized as shown below. Chapter 1 Product Overview Chapter 2 Setup
  • Epson TM-S2000II | Technical Reference Guide - Page 12
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  • Epson TM-S2000II | Technical Reference Guide - Page 13
    device that incorporates various functions required by banking counter services. ❏ Cut sheet (check endorsement, single receipt, detector • Image quality assessment (IQA) (supported by driver) • Optical character recognition (OCR) (supported by driver)*1 ❏ Two-pocket cut sheet separator
  • Epson TM-S2000II | Technical Reference Guide - Page 14
    Unequipped Equipped Unequipped Equipped Unequipped Equipped Accessories ❏ Special ink cartridge SJIC18(K) x 2 ❏ Dedicated AC adapter PS-180 ❏ USB cable (length: 170 cm, color: black) ❏ AC cable* ❏ Instruction manuals *: Not included with some models 14
  • Epson TM-S2000II | Technical Reference Guide - Page 15
    an ID card, insert it. (U "ID Card Processing" on page 63) 2 Main pocket/Sub-pocket Pockets hold cut sheets ejected after processing. 3 Pocket guides Pull out the pocket guide to match the length of the cut sheets being used. 4 Ink cartridge cover Open this cover to install/replace the ink cartridge
  • Epson TM-S2000II | Technical Reference Guide - Page 16
    Pull out the pocket guide to match the length of the cut sheets being used. 7 (POWER) button Turn the product on/off. (U "Turning On/Off" on page 57) 8 MSR (Magnetic
  • Epson TM-S2000II | Technical Reference Guide - Page 17
    Operation Panel Chapter 1 Product Overview 1 2 3 1 4 1 (POWER)LED Lights when the product is turned on. Flashes during printing and while ink is charging. 2 (ERROR) LED Lights when an error occurs. (U "Checking the Product Status" on page 19) 3 LCD Shows the status of consumables and
  • Epson TM-S2000II | Technical Reference Guide - Page 18
    Rear 2 34 5 1 1 Scanner cover Open this cover if cut sheets or an ID card becomes jammed. (U "Opening the MICR Cover or Scanner Cover" on page 58, "Cut Sheet Jam", "ID Card Does Not Come Out") 2 DC-IN connector Connect a DC cable. 3 Wire saddle Pass the USB cable through this saddle to prevent
  • Epson TM-S2000II | Technical Reference Guide - Page 19
    Chapter 1 Product Overview Checking the Product Status The status of the product can be checked from a combination of the LEDs lighting/flashing and the LCD display. The error type cannot be distinguished by the LED pattern. Develop an application that reads the status from the application and
  • Epson TM-S2000II | Technical Reference Guide - Page 20
    LCD display Status An ink cartridge is not installed. An ink cartridge must be loaded to print on cut sheets. There is not enough ink for periodic ink head cleaning. The ink cartridge needs to be replaced to perform cleaning. Statuses and Errors The status of the product can be checked from a
  • Epson TM-S2000II | Technical Reference Guide - Page 21
    Chapter 1 Product Overview LED POWER ERROR LCD display Product status Open MICR cover and/or scanner cover Standing by for insertion of cut sheets 1 Cut sheet detection Card insertion standby Card removal standby Cartridge loading or replacement required (U "Installing the Ink Cartridges" on
  • Epson TM-S2000II | Technical Reference Guide - Page 22
    power-off sequence Firmware rewriting (data receive in progress) Firmware rewriting (data writing, restoration in progress) The pump unit is near the end of it's service life Unrecoverable error (U "Unrecoverable Error" on page 75) 22
  • Epson TM-S2000II | Technical Reference Guide - Page 23
    LED POWER ERROR LCD display Chapter 1 Product Overview Product status Insufficient ink for periodic ink head cleaning 1 23
  • Epson TM-S2000II | Technical Reference Guide - Page 24
    (U "High-speed Mode" on page 24) • Confirmation mode (U "Confirmation Mode" on page 27) For details on processing modes, refer to the TM-S2000MJ API Reference Guide. High-speed Mode Use this mode to specify processing conditions from the firmware or driver. Table of Judgment Subjects and Criteria
  • Epson TM-S2000II | Technical Reference Guide - Page 25
    Chapter 1 Product Overview Document Processing Sequence The processing sequence depends on the number of pockets and whether or not back feeding is being performed. When back feeding is not necessary with 1-pocket models/2-pocket models Fed from the ASF Check for double feeding
  • Epson TM-S2000II | Technical Reference Guide - Page 26
    When back feeding is required with 2-pocket models Fed from the ASF Check for double feeding MICR reading Ink jet printing Capturing image on both sides Backward paper feeding* Switching of the pocket Ejection of the cut sheet ∗ Occurs depending on some conditions.
  • Epson TM-S2000II | Technical Reference Guide - Page 27
    the process that starts with cut sheet feeding is from the ASF and ends with cut sheet output to a pocket, in order to receive an instruction from the application. It then restarts the process. It also can be used to configure the no-overlap/overlap setting from the application. No-overlap
  • Epson TM-S2000II | Technical Reference Guide - Page 28
    With overlap When back feeding is required with 2-pocket models Fed from the ASF Check for double feeding MICR reading Ink jet printing Capturing image on both sides Stop of paper feeding*1 Backward paper feeding*2 Switching of the pockets Ejection of the cut sheet ∗1: Waits
  • Epson TM-S2000II | Technical Reference Guide - Page 29
    Chapter 1 Product Overview Without overlap When back feeding is not necessary with 1-pocket models/2-pocket models Fed from the ASF Check for double feeding MICR reading Ink jet printing Capturing image on both sides 1 Stop of paper feeding* Ejection of the cut sheet ∗ Waits
  • Epson TM-S2000II | Technical Reference Guide - Page 30
    With overlap When back feeding is required with 2-pocket models Fed from the ASF Check for double feeding MICR reading Ink jet printing Capturing image on both sides Stop of paper feeding*1 Backward paper feeding* 2 Switching of the pockets Ejection of the cut sheet ∗1:
  • Epson TM-S2000II | Technical Reference Guide - Page 31
    subject Processing modes High-speed mode Confirmation mode Judgment made by Firmware Driver Application Condition details Operation based on firmware judgments, without instruction from the host computer, for high-speed processing. However, when cut sheets are output to the sub-pocket in the case
  • Epson TM-S2000II | Technical Reference Guide - Page 32
    Processing Modes Resolution of captured image: 200 dpi, grayscale/black and white Processing speed Processing mode and judgment subject Media size 225 DPM Main-pocket ejection Sub-pocket ejection 50%*1 130 DPM Main-pocket ejection Sub-pocket ejection 50%*1 High-speed mode Firmware judgment
  • Epson TM-S2000II | Technical Reference Guide - Page 33
    Utility or the NV graphics information print mode. For details on the NV graphics information printing mode, refer to the TM-S2000II Utility User's Manual and "NV Graphics Information Print Mode" on page 50. NV User Memory Custom product settings and maintenance information can be saved as text
  • Epson TM-S2000II | Technical Reference Guide - Page 34
    of auto cutter operations, product running time, and other maintenance counter information in product memory. Counter information can be referenced to support periodic inspections, consumable replacement and others. The head travel distance and the number of auto cutter operations (U "Self-test Mode
  • Epson TM-S2000II | Technical Reference Guide - Page 35
    Chapter 2 Setup Setup This chapter describes the product and peripheral device installation and setup procedures that need to be performed before using the product. Setup Flow The information in this chapter follows the flow of product and its peripheral device setup as shown below. 1. Product
  • Epson TM-S2000II | Technical Reference Guide - Page 36
    Product Installation Removing the Packing Materials Packing materials are affixed for protection against shock during transportation. Remove the packing materials shown below before installing the product. BC D E A F The packing materials and packaging box are required for future
  • Epson TM-S2000II | Technical Reference Guide - Page 37
    Chapter 2 Setup Connecting to a Host Computer Connect the USB for connecting with the host computer to the port on the back of the product. (U "Rear" on page 18) • Pass the USB cable through the wire saddle to prevent accidental disconnection. • Use of the included USB cable is recommended. Use of
  • Epson TM-S2000II | Technical Reference Guide - Page 38
    Connecting a Power Supply WARNING • Use only the specified AC adapter. Not doing so may cause a fire or electric shock. (U "Electrical Specifications" on page 80) • Do not plug the AC cable into a power outlet whose voltage does not match the input voltage of the AC adapter. Doing so can damage
  • Epson TM-S2000II | Technical Reference Guide - Page 39
    Chapter 2 Setup Installing the Ink Cartridges This section describes the procedure for installing the ink cartridges and performing ink charging for the first time. When replacing an ink cartridge, refer to "Replacing the Ink Cartridges" on page 59, and then follow the procedure in this section.
  • Epson TM-S2000II | Technical Reference Guide - Page 40
    5 Gently press the ink cartridge into the product. PUSH 6 Close the ink cartridge cover. Ink charging starts. The (POWER) LED flashes during ink charging. It takes up to 4 minutes to charge the ink the first time ink cartridges are installed in the product. When ink charging completes, the (POWER)
  • Epson TM-S2000II | Technical Reference Guide - Page 41
    Chapter 2 Setup Adjusting LCD Backlight Brightness Adjust the brightness of the LCD to suit the environment where the product is being used. The changed setting is retained even if the power is turned off. Available brightness settings are bright, normal, and dark. 1 Open the ink cartridge cover. (U
  • Epson TM-S2000II | Technical Reference Guide - Page 42
    Test Printing Self-test printing can be used to check product settings. Self-test printing on cut sheets can be used to check for missing dots and other printing irregularities. For printing procedure, refer to "Self-test Mode" on page 49. Firmware version 1.02 ESC/POS Buffer Capacity 4K bytes (
  • Epson TM-S2000II | Technical Reference Guide - Page 43
    Chapter 2 Setup If the test print shows that the nozzle check pattern is blurred, it means that ink head cleaning is required. (U "Ink Head Cleaning" on page 65) 2 43
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    44
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    to the following section for an overview of each function. Settings are configured using the TM-S2000II Utility. For details on the TM-S2000II Utility, refer to the TM-S2000II Utility User's Manual. Function Transmits the power ON information • No send (default setting) • Send Auto line feed
  • Epson TM-S2000II | Technical Reference Guide - Page 46
    Validation settings Paper feed direction Top margin (dots) Left margin (dots) Allowable printing area 10 mm 50.8 mm 18 mm 10 mm Top margin (default setting: 0) and left margin (default setting: 0) settings are configurable Cut sheet settings Paper feed direction Top margin (dots) Left
  • Epson TM-S2000II | Technical Reference Guide - Page 47
    Chapter 3 Advanced Product Use Function to prevent printing on the back side of documents (endorse) without magnetic ink characters • Disabled (default setting) • Enabled Magnetic ink characters appearance judgment position Paper feed direction Paper length 160 mm 50.8 mm MICR character start
  • Epson TM-S2000II | Technical Reference Guide - Page 48
    Setting/Confirmation Mode In addition to the normal printing modes, the product also includes the modes below for configuring settings and checking the status of functions. • Self-test mode • NV graphics information print mode Each mode is selected in accordance with the button that is pressed when
  • Epson TM-S2000II | Technical Reference Guide - Page 49
    Chapter 3 Advanced Product Use Self-test Mode You can use the self-test to check the items below. • Control circuit function • Printer mechanism function • Print quality • Control ROM version • Memory switch setting function For self-test printing, use the included cut sheet paper or cut sheets with
  • Epson TM-S2000II | Technical Reference Guide - Page 50
    NV Graphics Information Print Mode This mode prints the NV graphics information below, which is registered on the product. • NV graphics capacity • NV graphics capacity usage • NV graphics remaining free space • NV number of graphics registrations • Key code of each data, X-direction dots and Y-
  • Epson TM-S2000II | Technical Reference Guide - Page 51
    Chapter 4 Application Development Information Application Development Information This chapter describes product control methods and the information required to develop applications used by the product. Operating Environment The operating environment required to get the most out of the product's
  • Epson TM-S2000II | Technical Reference Guide - Page 52
    for scanners. • EPSON Windows Printer Driver for TM-S2000 This is a standard printer driver for Windows. TWAIN App. Image App. Print App. TM-S2000 TWAIN Diver Printer Driver for TM-S2000 TM-S2000 Driver TM-S2000II-MJ List of Supported Functions ✓: Supported -: Unsupported Function/driver
  • Epson TM-S2000II | Technical Reference Guide - Page 53
    that use the main scanner interface for Linux. • EPSON CUPS for TM-S2000 Printer driver for Linux. SANE Front End (Image App.) Print App. SANE Back End CUPS Core API Layer TM-S2000II-MJ List of Supported Functions ✓: Supported -: Unsupported Function/driver Scanning cut sheet Reading MICR
  • Epson TM-S2000II | Technical Reference Guide - Page 54
    Utilities The utilities described below are available for application development. For details about functions and support environments, refer to the documentation that comes with each driver. TM-S2000II Utility This utility is for checking and modifying each of the product's internal values. It
  • Epson TM-S2000II | Technical Reference Guide - Page 55
    Software Download the latest version of each software from the URLs below. For customers in North America, go to the following web site: http://www.epson.com/support/ For customers in other countries, go to the following web site: https://download
  • Epson TM-S2000II | Technical Reference Guide - Page 56
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    Chapter 5 Handling the Product Handling the Product This chapter describes the basic handling procedures for the product. Turning On/Off This section describes how to turn the product on/off. Turning the Power On Hold down the (POWER) button for at least 1 second until the (POWER) LED turns on. (
  • Epson TM-S2000II | Technical Reference Guide - Page 58
    Opening a Cover This section describes how to open each of the product's covers. Opening the Ink Cartridge Cover Use your finger to lift up the tab on the ink cartridge cover, and pull up to open the cover. Opening the MICR Cover or Scanner Cover Pull the cover lever and then swing the cover
  • Epson TM-S2000II | Technical Reference Guide - Page 59
    Chapter 5 Handling the Product Replacing the Ink Cartridges If the LCD displays the animation shown below, it is time to replace the ink cartridge. For the replacement procedure, refer to "Installing the Ink Cartridges" on page 39. Replacement can be performed with the same procedure. Grasping the
  • Epson TM-S2000II | Technical Reference Guide - Page 60
    Cut Sheet Processing This section describes cut sheet processing. Process Flow The processing flow below is performed by the product, from the point cut sheets are loaded in the ASF until they are ejected to a pocket. 4 3 5 2 1 1 Cut sheet feed Inserted cut sheets are separated one-by-one and fed. 2
  • Epson TM-S2000II | Technical Reference Guide - Page 61
    Sheets Use the procedure below to load cut sheets. Up to 100 cut sheets can be loaded in the ASF. 1 Pull out the ASF guide and pocket guide to match the length of the paper. 2 Load the cut sheets so they are aligned with the mark on the top of the ink
  • Epson TM-S2000II | Technical Reference Guide - Page 62
    CAUTION Note the precautions below. Failure to satisfy these conditions can result in cut sheet reading not starting or cause jamming. • Use cut sheets that conform to product specifications • Make sure there are no clips on or stables in the cut sheets, and make sure that the cut sheets are not
  • Epson TM-S2000II | Technical Reference Guide - Page 63
    the Product ID Card Processing This section describes ID card processing. Note the precautions below. Failure to do so can cause ID card reading problems. • Use ID cards in accordance with specifications. • Check to make sure that ID cards are not bent, broken, or excessively embossed. • Do not
  • Epson TM-S2000II | Technical Reference Guide - Page 64
    Magnetic Stripe Card Processing This section describes magnetic stripe card processing. Some models are not equipped with a magnetic stripe card reader (MSR). Use magnetic stripe cards that conform to product specifications. Insert the card into the slot so its magnetic stripe is facing toward the
  • Epson TM-S2000II | Technical Reference Guide - Page 65
    Cleaning the Product Chapter 5 Handling the Product Cleaning the Exterior After turning of the product, use a slightly damp cloth to wipe it off. Before doing so, be sure to unplug the AC cable from the power outlet. CAUTION Do not use alcohol, benzine, thinner, trichloroethylene, or ketone
  • Epson TM-S2000II | Technical Reference Guide - Page 66
    Cleaning the Paper Feeding Path If there are problems correctly reading the magnetic ink characters of a kit model numbers KIC Team, Inc. • Waffletechnology® MICR cleaning card (model:CS1B15WS) • Epson Check Scanner Cleaning Kit (model:KWEPS-KCS2) Cleaning Using the Application Turn on the product
  • Epson TM-S2000II | Technical Reference Guide - Page 67
    Chapter 5 Handling the Product Cleaning Using the Printer Use the procedure below to perform cleaning. 1 Turn off the product and open the ink cartridge cover. 2 While holding down Button 1, press the (POWER) button to turn on the product. ON + 3 Press Button 1 three times. 4 Close the ink cartridge
  • Epson TM-S2000II | Technical Reference Guide - Page 68
    Cleaning the Scanner If the quality of data read from cut sheets or ID cards is poor, scanner cleaning is required. Periodic cleaning is recommended. The cleaning period is once a week or every 2,000 checks. Turn off the product and open the scanner cover. Gently wipe the glass using a soft, dry
  • Epson TM-S2000II | Technical Reference Guide - Page 69
    Off" on page 57) 2 Confirm that the (POWER) LED is unlit. 3 Disconnect the DC connector from the product. 4 Remove the ink cartridge. 5 Store the ASF guide and pocket guide. 6 Pack the product so it is supported both from above and below. 5 69
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    70
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    This chapter describes how to resolve problems. Trouble The Product Does Not Turn On Lit or Flashing ! (ERROR) LED Error Message Displayed on the LCD Cut Sheet Jam ID Card Does Not Come Out Problems with Print Quality Problems with Reading Quality Chapter 6 Troubleshooting Reference page 72 page 72
  • Epson TM-S2000II | Technical Reference Guide - Page 72
    38) Lit or Flashing ! (ERROR) LED If the (ERROR) LED is lit or flashing, check the message on the LCD for information on resolving the problem. (U "Error Message Displayed on the LCD" on page 73) 72
  • Epson TM-S2000II | Technical Reference Guide - Page 73
    Chapter 6 Troubleshooting Error Message Displayed on the LCD If a message appears on the LCD of the operation panel, try the solution described below. There are two error
  • Epson TM-S2000II | Technical Reference Guide - Page 74
    when loading them. (U "Loading Cut Sheets" on page 61) • When the confirmation mode is configured so this condition causes an error: Follow the instructions provided by the application. • When generation of noise by the MICR was detected: Scan again. • When the specified print data is longer than
  • Epson TM-S2000II | Technical Reference Guide - Page 75
    Chapter 6 Troubleshooting Unrecoverable Error When an unrecoverable error occurs, an error code appears on the LCD and product operation stops. If turning the product off and then back on again does not clear the error, servicing is required. Error code Error name Error details APA11 CPU
  • Epson TM-S2000II | Technical Reference Guide - Page 76
    Cut Sheet Jam Open the applicable cover and remove the jammed cut sheets. The location of the cut sheet jam can be determined by checking the LCD. Do not pull out cut sheets with excessive force. Doing so can damage the cut sheets and creates the risk of product malfunction. LCD display Error
  • Epson TM-S2000II | Technical Reference Guide - Page 77
    Chapter 6 Troubleshooting ID Card Does Not Come Out Open the scanner cover and remove the ID card. Do not pull out ID cards with excessive force. Doing
  • Epson TM-S2000II | Technical Reference Guide - Page 78
    with Print Quality The ink head may be clogged. Execute ink head cleaning. (U "Ink Head Cleaning" on page 65) Problems with Reading Quality Cannot Read Magnetic Ink Characters Correctly The MICR head may be dirty. Execute MICR head cleaning. (U "Cleaning the Paper Feeding Path" on
  • Epson TM-S2000II | Technical Reference Guide - Page 79
    (ANSI standard). However, total thickness should be no greater than 6.5 mm, including paper floating Permanent magnet E13B, CMC7 (Alphabetic characters not supported.) Recognition rate no less than 99% (ANSI standard check at 25°C) False recognition rate no more than 0.1% (ANSI standard check at 25
  • Epson TM-S2000II | Technical Reference Guide - Page 80
    (page 9)) Genuine Ink Cartridges Recommended • For the best performance of the printer, it is recommended to use genuine Epson ink cartridges. Use of nongenuine Epson ink cartridges can adversely affect the printer and print quality and prevent the printer from realizing its maximum performance
  • Epson TM-S2000II | Technical Reference Guide - Page 81
    USB Interface Specifications Appendix A Product Specifications USB (Type-B) CAUTION Be sure to use a power source that meets the following specifications for USB type B connector. Rated 5 V DC / Class2 or Limited Power Source. General specification Communication speed Communication method
  • Epson TM-S2000II | Technical Reference Guide - Page 82
    Printing Specifications Printing method Nozzle arrangement Printing color Dot density Print height Print width Printable lines*1 Characters per line*1 Character spacing*1 Line spacing*1 Print speed*2 Font A Font B Font A Font B Font A Font B dpi: dots per 25.4 mm (dots per inch) ∗1: Command
  • Epson TM-S2000II | Technical Reference Guide - Page 83
    Appendix A Product Specifications Character Specifications Fonts Character structure Character size*1 (W × H) Characters per line Alphanumeric charac- 95 characters ters Extended graphics 128 characters × 11 pages (including user-defined page) International characters set 16 sets Font A 12
  • Epson TM-S2000II | Technical Reference Guide - Page 84
    BMP, Raster Max. 109.728 mm × Max. 255 mm In accordance with the Image Quality Assurance (IQA) standards formulated by the Financial Services Technology Consortium (FSTC) Image skew is corrected in accordance with driver settings The image is cropped in accordance with driver settings. Approx. 1000
  • Epson TM-S2000II | Technical Reference Guide - Page 85
    (Magnetic Stripe Reader) Specifications Some models are not equipped with a magnetic stripe card reader (MSR). Recognition method Supported magnetic format Supported card speci- Reading medium fications Size (H × W) Thickness Curvature Recognition rate Two-frequency coherent phase (F2F) ISO
  • Epson TM-S2000II | Technical Reference Guide - Page 86
    or scanner head, and other problems. • Since the paper sensor is a reflective sensor, do not use paper that has holes, that is transparency, or that has any areas with reflectance less than 40% in the position shown in the illustration below. However, fanfold paper guide holes with a diameter of
  • Epson TM-S2000II | Technical Reference Guide - Page 87
    Appendix A Product Specifications Printable Area • When the print start position is based on the leading edge of the paper Printable area 50.8 mm 18 mm 10 mm Cut sheet insertion direction 10 mm • When the print start position is based on the trailing edge of the paper Printable area 50.8 mm
  • Epson TM-S2000II | Technical Reference Guide - Page 88
    Scanner Scan Area Cut Sheet The a and b areas in the illustration below may not be readable. The quality of the scanned image may be lower in the c area. Image length Max. 255 mm pay to the order of MICR character b = 10 mm No. 12345 $ Dollars Image height Max. 109.728 mm Cut sheet insertion
  • Epson TM-S2000II | Technical Reference Guide - Page 89
    ID Card 10 mm Card insertion direction (backward feeding) 10 mm Appendix A Product Specifications 61.976 mm 107.357 mm 109.728 mm 3.9 mm 49.3 mm Max. 116 mm Scan direction Cut sheet path 89
  • Epson TM-S2000II | Technical Reference Guide - Page 90
    MICR Reading Area MICR reading length Max. 241 mm Readable paper length Max. 235 mm Readable MICR area Max. 225 mm Card insertion direction (backward feeding) MICR reading start position 3 mm from paper edge Max. 12.7 mm Electronic Endorsement Area 120 to 235 mm Front or back 60 to 106.4 mm 90
  • Epson TM-S2000II | Technical Reference Guide - Page 91
    1050 hPa (approx. 0 to 2000 m above sea level) Approx. 63 dB (ANSI Bystander position) Note: The above noise level values are based on Epson evaluation conditions. Sound values are affected by the paper being used, print contents, and setting values (print speed, print density). Reliability Life
  • Epson TM-S2000II | Technical Reference Guide - Page 92
    Overall Dimensions One-pocket Model Height: 206 mm Width: 142 mm Depth: Pocket pulled out: 374.8 mm Pocket stowed: 263.8 mm Weight: Approx. 3.7 kg [Unit: mm] 92
  • Epson TM-S2000II | Technical Reference Guide - Page 93
    Two-pocket Model Height: 206 mm Width: 167 mm Depth: Pocket pulled out: 409.8 mm Pocket stowed: 298.8 mm Weight: Approx. 4.1 kg Appendix A Product Specifications [Unit: mm] 93
  • Epson TM-S2000II | Technical Reference Guide - Page 94
    Character Code Tables For information on character codes, access the URL below and refer to the "Character Code Tables for TM printers". http://www.epson-biz.com/pos/reference/charcode/ 94
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Technical Reference Guide
Handling the Product
Application Development Infor-
mation
Advanced Product Use
Setup
Product Overview
Safety Precautions
M00110802
Rev. C
Troubleshooting
Product Specifications
Describes precautions that ensure safe use of the prod-
uct. Read this first.
Describes product features.
Describes product and peripheral device installation
and setup procedures.
Describes advanced product use.
Provides information required for controlling this
product and application development.
Describes the basic operating procedures of the prod-
uct.
Describes what to do when problems occur.
Provides product specifications, interface specifica-
tions, and character code tables.