Epson TM T88II User Manual
Epson TM T88II - B/W Direct Thermal Printer Manual
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- Epson TM T88II | User Manual - Page 1
TM-T88II Series User's Manual 400852003 - Epson TM T88II | User Manual - Page 2
Printer Parts and Labels Cutter cover Printer cover FOEEUPDTAPEERRRPOORWER Control panel POWER ERROR PAPER OUT FFEEEEDD Cover open button Caution Labels Labels CAUTION: Thermal head is hot. ATTENTION: La téte thermique est chaude. VORSICHT: Der Thermalkopf ist heiß. Label inside cutter - Epson TM T88II | User Manual - Page 3
you to key areas of this Operator's Manual. For a complete listing of topics, see the Contents. Printer Parts and Labels inside front cover Ordering Paper page ix Where to order paper. Setting Up the Printer page 1-1 How to set up the printer. Installing and Replacing Paper page 1-7 How - Epson TM T88II | User Manual - Page 4
alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than - Epson TM T88II | User Manual - Page 5
EMC and Safety Standards Applied Product Name: TM-T88II Model Name: M129B The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON PS-170 power supply) Europe: CE Marking Safety: EN60950 North America: EMI: FCC/ICES-003 Class A Safety: UL - Epson TM T88II | User Manual - Page 6
CE Marking The printer conforms to the with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of - Epson TM T88II | User Manual - Page 7
GEREÄUSCHPEGEL Gemäß der Dritten Verordnung zum Gerätesicherheitsgesetz (Maschinenlärminformations- Verordnung-3. GSGV) ist der arbeitsplatzbezogene Geräusch-Emissionswert kleiner als 70 dB(A) (basierend auf ISO 7779). v - Epson TM T88II | User Manual - Page 8
About This Manual Setting Up and Using ❏ Chapter 1 contains information on unpacking the printer and setting it up. ❏ Chapter 2 contains information on using the printer. ❏ Chapter 3 contains troubleshooting information. Reference ❏ Chapter 4 contains specifications. ❏ Appendix A tells how to change - Epson TM T88II | User Manual - Page 9
Introduction Features TM-T88II Series printers are high-quality POS printers that can print on a paper roll. The printers have the following features: Printing ❏ High-speed printing: 28.4 lines/second (4.23mm (1/6") feed) maximum. ❏ Low-noise thermal printing. ❏ High reliability due to a stable - Epson TM T88II | User Manual - Page 10
Options and Accessories ❏ EPSON power supply unit, PS-170. ❏ Affixing tapes (model: DF-10). ❏ RS-485 interface board can be installed as a dealer option. ❏ Wall hanging bracket set (WH-10). viii Introduction - Epson TM T88II | User Manual - Page 11
roll paper from the supplier in your area. Specified Thermal Roll Paper: NTP080-80 In Japan: Nakagawa Seisakujo 2-5-21 Nishiki-Cho Warabi-Shi Saitama-Ken 335 Japan In U.S.A.: Tel: (048) 444-8211 Fax: (048) 443- - Epson TM T88II | User Manual - Page 12
New Oji Paper Mfg. Co., Ltd. 7-5 Ginza 4-Chome Chuo-Ku Tokyo 104 Japan Tel: 03-3563-4800 Fax: 03-3563-1136 Original paper: AF50KS-E Jujo Thermal Oy (Finland) P.O. Box 92 FIN27501 Kauttua Finland Tel: 38-3932900 Fax: 38-3932419 Original paper: P350(F380) P310, P300 Kanzaki Specialty Papers, Inc - Epson TM T88II | User Manual - Page 13
12 Chapter 2 Using the Printer Operating the Control Panel 2-1 Control Panel 2-1 Chapter 3 Troubleshooting Troubleshooting 3-1 General problems 3-1 Printing problems 3-1 Cleaning the print head 3-3 Paper handling problems 3-3 Auto cutter problems 3-5 Hexadecimal Dump 3-7 Chapter 4 Reference - Epson TM T88II | User Manual - Page 14
Appendix A DIP Switch and Paper Near End Settings Setting the DIP Switches A-1 DIP switch functions A-1 Changing the DIP switch settings A-6 Adjusting the Paper Near End Detector A-7 xii - Epson TM T88II | User Manual - Page 15
Unpacking The illustration below shows the items included for the standard specification printer. Printer FOEEUPDTAPEERRRPOORWER Paper roll Hexagonal Switch cover lock screws (only for the serial interface) See the note on page 1-3 for information about the hexagonal lock screws. - Epson TM T88II | User Manual - Page 16
, which is shown below: FG Interface (The shape of the interface connector is different from the illustration if the printer has a parallel interface.) FG DK DC24V Power supply Drawer kick-out Grounding screw Note: There is a caution label above the drawer kick-out connector. Depending - Epson TM T88II | User Manual - Page 17
-type screws with the enclosed millimeter-type screws using a hex screwdriver (5 mm). Inch screw Millimeter screw If the printer has a parallel interface, squeeze the wire clips on the printer together until they lock in place on both sides of the connector. 3. Attach the other end of the cable - Epson TM T88II | User Manual - Page 18
and the telephone line may be damaged. Plug the drawer cable into the drawer kick-out connector on the back of the printer next to the power supply connector. Anschließen der Schublade WARNUNG: Eine für den Drucker geeignete Schublade verwenden. Bei Verwendung einer falschen Schublade kann diese - Epson TM T88II | User Manual - Page 19
wire is AWG 18 or equivalent. 1. Be sure the printer is turned off. 2. Connect the ground wire to the printer using one of the FG screws on the back of the printer, as shown. FG FG DK DC24V Connecting the Power Supply Use the optional EPSON PS-170 or equivalent power supply for your - Epson TM T88II | User Manual - Page 20
WARNING: Make sure you use the EPSON PS-170 power supply or equivalent. Using an incorrect power supply may cause fire or electrical shock. CAUTION: When connecting or disconnecting the power supply from the printer, make sure the power supply is not plugged into an electrical outlet. Otherwise you - Epson TM T88II | User Manual - Page 21
end correctly. 1. Make sure the printer is not receiving data; otherwise, data may be lost. 2. Open the paper roll cover by pressing the cover-open button. If the cover-open button will not open the cover, see page 3-4 or 3-6 in Troubleshooting. FFEOEEEUPDDTAPEERRRPOORWER 3. Remove the used paper - Epson TM T88II | User Manual - Page 22
4. Insert the paper roll as shown. FOEEUPDTAPEERRRPOORWER 5. Be sure to note the correct direction that the paper comes off the roll. 1-8 Setting Up the Printer - Epson TM T88II | User Manual - Page 23
6. Pull out a small amount of paper, as shown. Then close the cover. FOEEUPDTAPEERRRPOORWER 7. Tear off the paper as shown. FFEOEEEUPDDTAPEERRRPOORWER Setting Up the Printer 1-9 - Epson TM T88II | User Manual - Page 24
it as shown in the illustration below. FFEOEEEUDPDTAPEERRRPOORWER Self Test The self test lets you know if your printer is operating properly. It checks the control circuits, printer mechanisms, print quality, ROM version, and DIP switch settings. This test is independent of any other equipment or - Epson TM T88II | User Manual - Page 25
-in character set. 4. The self test automatically ends and cuts the paper after printing the following: *** completed *** The printer is ready to receive data as soon as it completes the self test. Note: If you want to pause the self test manually, press the FEED button. Press the FEED button again - Epson TM T88II | User Manual - Page 26
has DIP switches that allow you to change communication settings, such as handshaking and parity check, as well as print density. TM-T88II Series printers also have a near-end sensor for the paper. This can warn you when the paper is almost out. If you find that there is not - Epson TM T88II | User Manual - Page 27
Operating the Control Panel You can control the basic paper feeding operations of the printer with the button on the control panel. The indicator lights help you monitor the printer's status. Control Panel POWER ERROR PAPER OUT FEED Button The button can be disabled by the ESC c 5 command. Press - Epson TM T88II | User Manual - Page 28
to do when this light comes on. PAPER OUT This light indicates the near end of the paper roll. Install a new paper roll, and the printer will continue printing. When the light blinks, it indicates the self-test printing standby state or macro execution standby state when the macro execution command - Epson TM T88II | User Manual - Page 29
Chapter 3 Troubleshooting Troubleshooting This chapter gives solutions to some printer problems you may have. General problems The lights on the control panel do not come on. Make sure the power supply cables are correctly plugged into the printer, the power unit, and into the power outlet. Make - Epson TM T88II | User Manual - Page 30
settings using the self test. If the printer still does not print, contact your dealer or a qualified service person. Printing is poor. Paper dust on the heating element of the thermal print head can lower the print quality. Try cleaning the print head as described below: 3-2 Troubleshooting - Epson TM T88II | User Manual - Page 31
with your fingers or any hard object. 1. Open the printer cover. 2. Clean the thermal element of the print head with a cotton swab moistened with an methanol, or IPA). Radiation plate Head Thermal element Paper handling problems Paper is jammed inside the printer. CAUTION: Do not touch the - Epson TM T88II | User Manual - Page 32
press the cover open button to open the cover. 2. Remove the jammed paper, put the roll back in the printer, and close the cover. 3. If paper is caught in the automatic cutter and the printer cover cannot be opened, open the cutter cover as shown below. FFEOEEEUPDDTAPEERRRPOORWER 3-4 Troubleshooting - Epson TM T88II | User Manual - Page 33
5. Close the cutter cover. 6. Open the printer cover. 7. Remove the jammed paper. Auto cutter problems The auto cutter is jammed. If a foreign auto cutter to lock up, the printer enters an error state and begins the recovery operation automatically. If the problem is not serious, the auto cutter - Epson TM T88II | User Manual - Page 34
return to its normal position by itself, follow the steps below to correct the problem: 1. Pull the cutter cover toward you so that you can rotate the cutter motor knob. FFEOEEEUDPDTAPEERRRPOORWER 2. Following the instructions on the label, rotate the knob until the appears in the hole. ADJUSTMENT - Epson TM T88II | User Manual - Page 35
users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hex dump function, the printer prints all commands and other data in hexadecimal format, along with a guide section to help you find specific commands. To use the - Epson TM T88II | User Manual - Page 36
3-8 Troubleshooting - Epson TM T88II | User Manual - Page 37
speed - High-speed mode: Printing speed - Low-powerconsumption mode: Thermal line printing 180 dpi × 180 dpi [the number of dots per level 2) Speed is adjusted depending on the applied voltage to the printer and head temperature conditions automatically. Approximately 16.5 lines/second (4.23 - Epson TM T88II | User Manual - Page 38
mode of the printing speed. To prevent this for logo printing, it is recommended that you use a downloaded bit image. (Changes in printing speed do not occur during downloaded bit image printing). Paper feeding speed: Approximately 120 mm/second (approximately 4.72"/second) continuous paper feeding - Epson TM T88II | User Manual - Page 39
Standard Double-height Double-width Double-width/ Double-height W x H in mm (") CPL W x H in mm (") CPL W x H in mm (") CPL W x H in mm (") CPL Font A 1.41 x 3.39 12 x 24 (0.06" x .13") 42 1.41 x 6.77 (0.06" x .27") 42 2.82 x 3.39 (0.11" x .13") 21 2.82 x 6.77 (0.11" x .27") 21 - Epson TM T88II | User Manual - Page 40
Electrical Characteristics Supply voltage: +24 VDC ± 7% (optional power supply: EPSON PS-170) Current High-speed consumption: (at mode: 24V) Mean: Approximately 1.7A (character font A α-N all columns printing) Peak: Approximately 7.7A Low-powerconsumption mode: Mean: Approximately 1. - Epson TM T88II | User Manual - Page 41
Reliability Life: MTBF: MCBF: Mechanism: 15,000,000 lines Thermal head: 100 million pulses, 100 km Auto cutter: 1,500,000 cuts (End of Life is defined to have reached the end of its life when it reaches the beginning of the Wearout Period.) 360,000 hours ( - Epson TM T88II | User Manual - Page 42
4-6 Reference Information - Epson TM T88II | User Manual - Page 43
, if you have special requirements, you can change the DIP switch or paper near end settings. Setting the DIP Switches DIP switch functions Your printer has two sets of DIP switches. The functions of the switches are shown in the following tables. Serial interface specifications Set 1 SW Function - Epson TM T88II | User Manual - Page 44
Transmission Speed Transmission Speed (BPS)-bits per second 2400 4800 9600 19200 1-7 1-8 ON ON OFF ON ON OFF OFF OFF Set 2 SW Function ON OFF 2-1 Handshaking (BUSY condition) Receive buffer full Off line or receive buffer full 2-2 Reserved: do not change settings Fixed to OFF - Epson TM T88II | User Manual - Page 45
turned on again or is reset. • If you turn on DIP switch 2-7 or 2-8 while the printer is turned on, the printer may be reset, depending on the signal state. DIP switches should not be changed while the printer power is on. • If the print density is set to level 3 or 4, the printing will - Epson TM T88II | User Manual - Page 46
Parallel interface specifications Set 1 SW 1-1 1-2 1-3~ 1-8 Function Auto line feed Receive buffer capacity ON Always enabled 45 bytes Undefined - OFF Always disabled 4K bytes - Set 2 SW 2-1 2-2 2-3 2-4 2-5~ 2-7 2-8 Function ON OFF Handshaking (BUSY condition) • Receive buffer full • - Epson TM T88II | User Manual - Page 47
turned on again or is reset. • If you turn on DIP switch 2-8 while the printer is turned on, the printer may be reset, depending on the signal state. Do not change DIP switches while the printer power is on. • If the print density is set to level 3 or 4, the printing will be at - Epson TM T88II | User Manual - Page 48
to change settings, follow the steps below to make your changes: CAUTION: Turn off the printer before removing the DIP switch cover to prevent an electric short, which can damage the printer. 1. Make sure the printer is turned off. 2. Remove the screw from the DIP switch cover. Then take off the - Epson TM T88II | User Manual - Page 49
a core with an outside diameter of more than 18 mm, it is better to change to the upper setting, as described below. 1. Open the printer cover, and remove the paper roll. 2. Loosen the adjusting screw and move the tab up to the upper setting. Tab Screw FOEEUPDTAPEERRRPOORWER 3. Tighten the - Epson TM T88II | User Manual - Page 50
A-8 DIP Switch and Paper Near End Settings - Epson TM T88II | User Manual - Page 51
- Epson TM T88II | User Manual - Page 52
Printed in Japan 1999.12
TM-T88II Series
User’s Manual
400852003