Epson TM-U325 Users Manual
Epson TM-U325 Manual
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Epson TM-U325 manual content summary:
- Epson TM-U325 | Users Manual - Page 1
User's Manual 400665709 - Epson TM-U325 | Users Manual - Page 2
Printer Parts and Labels Printer cover Serial interface connector Control panel On/Off switch Control panel Labels CAUTION: Print head cover and print head are hot. CAUTION: Caution label for drawer kick-out connector. - Epson TM-U325 | Users Manual - Page 3
, without the prior written permission of Seiko Epson Corporation. The contents of this manual are subject to change without notice. While every with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from - Epson TM-U325 | Users Manual - Page 4
yourself or damage to your equipment. Note: Notes have important information and useful tips on the operation of your printer. Downloading Drivers, Utilities, and Manuals The latest versions of drivers, utilities, and manuals can be downloaded from the following URL: http://www.epson.com/support/ ii - Epson TM-U325 | Users Manual - Page 5
Features The TM-U325D is a high-quality POS printer that can print a multiple-line validation and on receipt paper (roll paper). The printer has the following features: ❏ Excellent reliability (long life) and good operability (drop-in paper loading). ❏ Multiple-line validation printing (possible - Epson TM-U325 | Users Manual - Page 6
on a surface that is as horizontal as possible. Make sure that the printer does not tilt more than 15 degrees. The printer should be installed so that it does not move or vibrate during paper cutting or the drawer kick-out operation. Fastening tape is available as an option. Adjusting the Roll - Epson TM-U325 | Users Manual - Page 7
-end sensor to be triggered when distance A is 3 to 4 mm; otherwise it will be triggered when distance A is approximately 6 mm. Distance A 3. Secure the roll paper near-end sensor (and spacers) with two screws. When you insert the spacers, be sure you set the spacers in the direction shown in the - Epson TM-U325 | Users Manual - Page 8
kick-out Grounding screws Notes: There is a caution label beside the drawer kick-out connector. Depending on the interface installed, the interface connector on your printer may look different from the one illustrated. Before connecting any of the cables, make sure that both the - Epson TM-U325 | Users Manual - Page 9
damaged. Plug the drawer cable into the drawer kick-out connector on the bottom of the printer next to the power supply connector. Grounding the Printer You need a ground wire to ground your printer. Make sure that the wire meets the specifications below. Thickness of wire: Diameter of terminal - Epson TM-U325 | Users Manual - Page 10
's voltage do not match, contact your dealer for assistance. Do not plug in the AC cable. Otherwise you may damage the power supply or the printer. 1. Make sure that the printer's power switch is turned off, and the power supply's AC cable is unplugged from the electrical outlet. 1-5 Setting Up the - Epson TM-U325 | Users Manual - Page 11
grasp the connector firmly at the arrow mark and pull it straight out. Installing the Ribbon Cassette Use the Epson ERC-38 ribbon cassette for your printer. Note the label inside the printer cover that can assist you in installing the ribbon. CAUTION: Never turn the ribbon cassette's feed knob in - Epson TM-U325 | Users Manual - Page 12
until it clicks. Note: Make sure that the ribbon is installed between the print head and the platen without wrinkles or creases. 1-7 Setting Up the Printer - Epson TM-U325 | Users Manual - Page 13
fingers on the manual cutter • When you remove printed paper • When you perform other operations such as loading/replacing roll paper Notes: Be sure to use roll paper that meets the specifications. Do not use rolls of paper that have the paper glued to the core because the printer cannot detect the - Epson TM-U325 | Users Manual - Page 14
Turn on the printer and open the printer cover. 3. Insert the roll paper. Note: Be sure to note the correct direction that the paper comes off the roll as shown below. 4. Hold both edges of the paper and insert it straight into the paper slot. The printer feeds the paper automatically. 1-9 Setting - Epson TM-U325 | Users Manual - Page 15
; then close the cover. Note: Before closing the cover, make sure that the roll paper has no slack. To remove the roll of paper, follow the steps below. 1. Open the printer cover. 2. Pull up the paper and cut the paper at the dotted line shown in the illustration below. Cut here 3. Remove the roll - Epson TM-U325 | Users Manual - Page 16
to install the ribbon cassette and the roll paper before you run the Self-test. 1. To perform a Self-test, hold down the FEED button while you turn on the printer with the power switch. 2. The printer prints the current printer settings and then the RECEIPT OUT light flashes to indicate that the - Epson TM-U325 | Users Manual - Page 17
2. Turn the printer over and remove the DIP switch access cover, as shown below. 3. There are two sets of switches. Notice that ON is marked on Transmission speed (see table below) ON Ignored 45 bytes XON/XOFF 7 bits Yes Even OFF Prints"?" 4 KB DTR/DSR 8 bits No Odd Setting Up the Printer 1-12 - Epson TM-U325 | Users Manual - Page 18
: DIP Switch 1, 2-7 and 2-8 are only available when using a serial interface. Changes in DIP switch settings (excluding switches 2-7 and 2-8) are recognized only when the printer power is turned on or when the printer is reset by using the interface. If the DIP switch setting is changed after the - Epson TM-U325 | Users Manual - Page 19
WARNING: If an accident occurs when the power switch cover is attached, unplug the power supply cord from the outlet immediately; otherwise the printer may be damaged. You can use the provided power switch cover to protect the power switch from accidental or improper operation. Attach the cover - Epson TM-U325 | Users Manual - Page 20
side of each of the two sets of tapes and affix them to the bottom of the printer, as shown below. 3. Peel the green backing paper off of the other side of the tapes. 4. Press the printer onto the countertop; it will be held firmly in place by the fastening tape. 1-15 Setting - Epson TM-U325 | Users Manual - Page 21
one line. You can also hold down the FEED button to feed the paper continuously. RELEASE Press the RELEASE button to release the validation paper. Notes: These buttons can be disabled by the ESC c 5 command, but they work whenever the printer cover is open, even if they have been disabled by the ESC - Epson TM-U325 | Users Manual - Page 22
when the printer power is on. RECEIPT OUT (Red) This light is on when the roll paper is at the end or near the end. This light flashes in the following cases. When it flashes, press the FEED button. In the Self-test standby state VALIDATION (Green) The light is on when validation paper is inserted - Epson TM-U325 | Users Manual - Page 23
the paper by following the instructions on page 3-3, if necessary. Then turn the printer back on. If the printer still does not work, unplug the power supply cord from the outlet immediately, and contact a qualified service person. CAUTION: Take care not to injure your fingers on the manual cutter - Epson TM-U325 | Users Manual - Page 24
a guide. (Follow steps ➀ and ➁ in the illustration.) 3. Make sure you insert the validation paper into the inlet as far as it will go. 4. When the validation paper is detected by the sensor, the VALIDATION light is changed from flashing to on and the paper is automatically drawn into the printer and - Epson TM-U325 | Users Manual - Page 25
30 seconds). If there is no paper jam and the print head is not overheated, turn off the printer and turn it back on after about 10 seconds. If the printer still does not work, unplug the power supply cord from the outlet immediately. Then contact a qualified service person. Troubleshooting 3-1 - Epson TM-U325 | Users Manual - Page 26
to check that the printer works properly. See the Self-test instructions in Chapter 1 to run the Self-test. If the Self-test does not work, contact your dealer or a qualified service person. If the Self damaged. Stop printing and contact your dealer or a qualified service person. 3-2 Troubleshooting - Epson TM-U325 | Users Manual - Page 27
very hot during printing. Allow it to cool before you reach into the printer. 1. Open the printer cover. 2. Pull up the paper and cut the paper at the dotted line shown in the illustration below. Cut here 3. Remove the roll paper from the printer. 4. Remove the ribbon cassette. Troubleshooting 3-3 - Epson TM-U325 | Users Manual - Page 28
Lift up the print head cover. 7. Remove all the jammed paper. Note: Do not pull the jammed paper in the opposite direction of paper feeding. 8. Replace the print head cover and secure it with the screw. 9. Replace the ribbon cassette and roll paper; then close the printer cover. 3-4 Troubleshooting - Epson TM-U325 | Users Manual - Page 29
printer. This can be useful in finding software problems. When you turn on the hex dump function, the printer prints all commands and other data in hexadecimal format along with a guide to the printer. The printer prints all the the printing finishes, turn off the printer or reset it to turn off the - Epson TM-U325 | Users Manual - Page 30
data transmission time and processing time) [cpi: characters per 25.4 mm (characters per inch)] Note: When printing exceeds the allowable print duty cycle, the printer automatically stops printing. In this case, the printing speed described above is not guaranteed. 4-1 Reference Information - Epson TM-U325 | Users Manual - Page 31
Character Specifications Number of characters Character structure: Alphanumeric characters: 95 Extended graphics: 128 × 8 pages, International characters: 32 7 × 9 (the total number of dots for each horizontal line: 400 in half dot units) 9 × 9 (the total number of dots for each horizontal line: - Epson TM-U325 | Users Manual - Page 32
} Can be set in units of 0.176 mm {1/144 inch} by commands. Approx. 105.9 mm {4.17 inches}/second (25 lines/second) (continuous feeding) Normal paper (single-ply) Size: Width 76 mm ± 0.5 mm {3.0" ± 0.02"} Maximum 83 mm {3.27"} outside dia: Thickness: 0.06 to 0.085 mm {0.0024 to 0.0033"} Mass - Epson TM-U325 | Users Manual - Page 33
mm, mass: 47.2 g/m2) Bottom sheet: N60 (thickness: 0.08 mm, mass: 68.0 g/m2) Note: When using original + 2 copies (the total is 3), the edges of the paper might fold when the temperature is 34°C and the humidity is 90%. Validation paper: Normal, pressure sensitive, and carbon copy - Epson TM-U325 | Users Manual - Page 34
0.31 mm {.0035" to .012"} Original + 2-ply copy Original paper: 0.04 mm {.0016"} Carbon copy paper: 0.07 mm {.0028"} (0.035 mm {.0138"} × 2 sheets) Copy paper: 0.04 mm {.0016"} Backing paper: 0.07 mm {.0028"} Roll paper: 0.08 mm {.0031"} Total thickness: 0.30 mm {.0118"} 4-5 Reference Information - Epson TM-U325 | Users Manual - Page 35
if the roll paper is pressuresensitive paper. ❏ Use validation paper that is flat, without curls, folds, warps, or wrinkles, especially at the paper edge. Otherwise, the paper may become ink stained or the ribbon may get caught in the printer mechanism. ❏ Choose validation paper carefully when glue - Epson TM-U325 | Users Manual - Page 36
❏ Validation paper with holes (e.g., sprocket holes) within the areas shown below must not be used. Otherwise, the paper cannot be detected by the paper sensor. Translucent paper must not be used. : Holes are prohibited in this area. Inserting direction 7 mm (.28") 11 mm (.43") 4-7 Reference - Epson TM-U325 | Users Manual - Page 37
Reliability Life: MTBF: MCBF: Print head life: Validation switching operation life: 20,000,000 lines End of Life is defined as the point at which the printer reaches the beginning of the Wearout Period. 180,000 hours Failure is defined as Random Failure occurring at the time of the Random Failure - Epson TM-U325 | Users Manual - Page 38
for the humidity. Refer to the figure below.) -10 to 50 ° C {14 to 122°F} (except for paper, and a ribbon) Humidity Operating Storage 10 to 90% RH 10 to 90% RH (except for paper and a ribbon) Relative humidity Operating environment range 90 34 °C, 90% 80 60 40 °C, 65% 40 50 °C, 35 - Epson TM-U325 | Users Manual - Page 39
Character Code Tables SP in a table represents space. Page 0 (PC437: U.S.A., Standard Europe) (International character set: U.S.A) FS Reference Information 4-10 - Epson TM-U325 | Users Manual - Page 40
Page 1 (Katakana) 4-11 Reference Information - Epson TM-U325 | Users Manual - Page 41
Page 2 (PC850: Multilingual) Reference Information 4-12 - Epson TM-U325 | Users Manual - Page 42
Page 3 (PC860: Portuguese) 4-13 Reference Information - Epson TM-U325 | Users Manual - Page 43
Page 4 (PC863: Canadian-French) Reference Information 4-14 - Epson TM-U325 | Users Manual - Page 44
Page 5 (PC865: Nordic) 4-15 Reference Information - Epson TM-U325 | Users Manual - Page 45
Page 254 (Space Page) Reference Information 4-16 - Epson TM-U325 | Users Manual - Page 46
Page 255 (Space Page) 4-17 Reference Information - Epson TM-U325 | Users Manual - Page 47
International character set ASCII code (hexadecimal) Country Hex 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E Dec U.S.A. 35 36 64 91 92 93 94 96 123 124 125 126 # $ @[ \ ] ^` { ¦ } ~ France Germany U.K. Denmark I £ $ @[ \] ^` { ¦ } ~ æø å ~ Sweden Italy Spain Japan # $
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User’s Manual
400665709