Epson TM-m30 for Uber Eats TM-m30 Technical Reference Guide
Epson TM-m30 for Uber Eats Manual
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Epson TM-m30 for Uber Eats manual content summary:
- Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 1
Technical Reference Guide Product Overview Describes features of the product. Setup Describes setup and installation of the product and peripherals. Advanced Usage Describes advanced usage methods for the - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 2
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 3
Safety Key to Symbols The symbols in this manual are identified by their level of importance, may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice. Do not use aerosol sprayers containing flammable gas inside or around this product. - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 4
breakage and possible injury. Take care not to injure your fingers on the manual cutter When you remove printed paper When you perform other operations such as and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. If - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 5
information on development, design, and installation of POS systems and development and design of printer applications for developers. Manual Content The manual is made up of the following sections: Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Advanced Usage Chapter 4 Application - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 6
6 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 7
■ For Safety...3 Key to Symbols...3 Warnings ...3 Cautions...4 ■ Restriction of Use ...4 ■ Note about interference ...4 ■ About this Manual ...5 Aim of the Manual ...5 Manual Content ...5 ■ Contents...7 Product Overview 11 ■ Features ...11 ■ Product Configurations ...12 Models...12 NFC Tag ...12 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 8
■ Changing the Paper Width 26 ■ Connecting to the Power Source 28 Connecting the AC cable ...28 ■ Connecting the Printer to the Host Devices 30 USB Interface...30 Ethernet Interface...30 Wireless LAN Interface ...30 Bluetooth Interface ...33 ■ Connecting the Optional Wireless LAN Unit 37 ■ - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 9
Application Development Information 73 ■ Controlling the Printer ...73 ePOS-Print XML...73 ESC/POS ...73 ■ Software...74 Development Kit ...74 Drivers ...75 Utilities ...76 Others...76 Download ...76 ■ Application Development and Distribution for iOS 78 Handling ...79 ■ Installing Roll Paper...79 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 10
■ Character Code Tables...110 10 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 11
, and two-dimensional symbols (PDF417, QR code, MaxiCode, Composite Symbology, Aztec Code, DataMatrix) is supported. A maintenance counter function is supported. Various language support. Environment Compliant with International ENERGY STAR Program. Paper saving function is available. Others - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 12
Product Configurations Models Standard model Wi-Fi® model Bluetooth® model Onboard USB Powers Tablet model * Available models may differ depending on the area. NFC Tag You can select the printer you want to use by simply placing an NFC device over the NFC tag (mark) on the printer. There - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 13
Accessories Included 58-mm width roll paper guides Roll paper (for operation check) Power switch cover AC adapter AC cable Basic Manuals *1 Warranty certificate *2 1 The manual name and formatting differ depending on the model. 2 May not be included, depending on the region. Options - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 14
Part Names and Functions 1 6 2 5 4 3 7 1 Roll paper cover Open this cover when loading or replacing roll paper. 2 Panel LED For details on LED, see "Panel LED" on page 14. 3 NFC Tag A mark is printed here to indicate the position of the NFC tag. To establish communication with an NFC - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 15
Connectors All connectors are located on the lower rear of the printer. For Standard, Wi-Fi, and Bluetooth models. Chapter 1 Product Overview 1 1 2 3 4 5 1 USB connector Use only for connecting optional Wireless LAN unit and customer display. 2 Power supply connector Connect the AC adapter - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 16
USB cable. Do not forcibly pull the cable, or the USB connector and USB cable may be damaged. Contact your dealer if you encounter the trouble. 2 USB connector Use only for connecting optional Wireless LAN unit and customer display. CAUTION: It may be hard to disconnect some types of USB cable - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 17
Chapter 1 Product Overview Online and Offline Online The printer is online and ready for normal printing unless there is a reason to go offline. Offline The printer automatically goes offline under the following conditions: While the printer power is turning on/off During the setting and - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 18
when an unrecoverable error occurs. If the same error occurs again even after turning the power back on, contact your dealer or a Seiko Epson service center. Updating firmware While forced updating firmware mode is on During network startup when the power is turned on During power off NOTE: The - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 19
off. NV memory contains the following memory areas for the user: NV graphics memory User NV memory Memory switches Maintenance counter As a guide, NV memory rewriting should be used 10 times or less a day when you program applications. 1 NV Graphics Memory Graphics, such as shop logos - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 20
Simple Setup for Wireless LAN This printer comes with a mode (SimpleAP) that allows printers to connect with a smart device or a computer without requiring a wireless access point. This allows you to easily setup a wireless LAN for the printer by using a printer settings tool (Epson TM Utility, - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 21
code printed on the status sheet. NFC Tag Bring a smart device that supports NFC close to the NFC tag to acquire the printer information (information for Select API. See the "Epson ePOS SDK for Android/iOS User's Manual" and the Epson ePOS SDK sample program for more details. The sample - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 22
Printing Using Multiple Interfaces In models with multiple interfaces, you can use all interfaces without any limitations on which interface is to be used. You can use this function to temporarily connect a smart device to a nearby printer and print. The printer provides each interface with an - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 23
Chapter 2 Setup Setup This chapter describes setup and installation of the product and peripherals. Flow of Setup This chapter consists of the following sections along with the setup flow of the product and peripherals. 1. Installing the Printer (page 24) 2. Changing the Paper Width (page 26) 2 3. - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 24
printer. You can install the printer as a wall hanging printer if you use the optional Wall Hanging Bracket Set (OT-WH30). Refer to the installation manual of the Wall Hanging Bracket Set for details. 24 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 25
Chapter 2 Setup Changing to the Front Eject Position You can change the eject position by replacing the rear cover and the bottom cover. At the time of purchase, paper is ejected from the top position. When changing to the front eject position, follow the steps below to replace the covers. 1 Remove - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 26
can change the paper width from 80 to 58 mm by installing the included 58-mm width roll paper guides. Follow the steps below to change the paper width. Turn off the printer when installing the roll paper guides. 1 Open the roll paper cover. 2 Align the three projections on the roll paper - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 27
Chapter 2 Setup 2 After using the printer for an extended period at 58 mm, do not return to 80 mm. Parts of the print head that do not normally touch the paper may be damaged by the platen roller, and the autocutter may wear out. 3 Set the paper width in software setting mode. For information about - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 28
Connecting to the Power Source WARNING Be sure to use the specified AC adapter only. Never insert the AC cable plug into a socket that does not meet the input voltage of the AC adapter. Doing so may result in damage to the printer. Should a fault ever occur, immediately turn off the power to - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 29
USB cable. Do not forcibly pull the cable, or the USB connector and USB cable may be damaged. Contact your dealer if you encounter the trouble. 5 Insert the AC plug into a socket. 6 Turn on the printer. 29 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 30
Connecting the Printer to the Host Devices USB Interface When using USB cable to connect with host device, connect the USB cable to the printer, and after starting the host device, turn the printer on. Do not place any weight or stress on the cable when using. Doing so could damage the cable and - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 31
Setting up from a Smart Device Necessary Items Prepare the following items. Device for setting: iOS or Android device Utility for setting: Epson TM Utility for iOS/Android Running Epson TM Utility for iOS/Android 1 Run the Epson TM Utility for iOS/Android. 2 Set from "Wi-Fi Setup Wizard" in the - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 32
Setting up from a Windows Computer Necessary Items Prepare the following items. Computer for setting: Windows 10/8/7/Vista Computer equipped with a wireless LAN function Utility for setting: EpsonNet Config or EpsonNet Config (Web version) Follow the steps below to connect the printer. 1 Turn - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 33
printed before cutting off the wireless connection. For detailed information about EPSON TM Bluetooth® Connector, see the TM Bluetooth® Connector 2 User's Manual. The device name and passkey are editable with the TM-m30 Utility or Epson TM Utility. Setting up from a Smart Device Necessary - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 34
Setting up from a Windows Computer Follow the procedure below and make the settings. 1 Have a Bluetooth wireless technology compatible computer ready. Make sure you have installed TM Bluetooth® Connector. 2 Turn on the printer. 3 Start TM Bluetooth® Connector. 4 Select [Search all printers around - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 35
Chapter 2 Setup 5 Select the printer to be paired ( Not been paired yet), and then click [Connect]. 2 6 If the window to enter a passkey appears, enter a passkey and click [OK]. 7 Select the port to be used from the pull-down list, and then click [OK]. Printing method APD print queue UPOS ESC/POS - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 36
8 The "Connection complete" window appears. Click [Test Buzzer] or [Test Printing] to check operation. 9 Click [Back to Main screen] to return to the main window. 10 Click the "x" button of TM Bluetooth® Connector to exit. If "Error" is displayed when you click the [Search] on the TM Bluetooth® - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 37
Wireless LAN cable set (OT-WL02/OT-WL05) enables you to use the product with a Wi-Fi connection. For more information, refer to Technical Reference Guide of the Wireless LAN cable set. Be sure to turn off the printer when connecting the Wireless LAN unit. Depending on the installation conditions - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 38
Connecting the Optional External Buzzer When the optional external buzzer (model: OT-BZ20) is connected to the drawer kick connector of the printer, you can set the printer so that it beeps when you send commands, when an error occurs, when executed autocutting, and when detected paper end. Settings - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 39
Chapter 2 Setup Connecting the Cash Drawer Do not connect both the optional external buzzer and the cash drawer to the printer at the same time by using a branched connector. When the optional external buzzer is enabled with the memory switch (customized values) (see "Software Settings" on page - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 40
Connecting the drawer kick cable WARNING Use a shield cable for the drawer kick cable. When using cash drawer, make sure to use the power supply for printer (connector pins 4). Do not insert a telephone line into the drawer kick connector. Doing so may damage the telephone line or printer. - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 41
Chapter 2 Setup Attaching the Power Switch Cover By attaching the power switch cover supplied, you can prevent accidental operations of the power switch. You can press the power switch by inserting a sharp-pointed object in the holes on the power switch cover. WARNING If an accident occurs with - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 42
42 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 43
Chapter 3 Advanced Usage Advanced Usage Software Settings With the memory switches and customized values, which are software settings for this printer, you can set the various functions. For an outline of the functions, see the following section. Use the Software Setting Mode to set the memory - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 44
Item\Method Communication condition of Bluetooth interface Bluetooth communication interval during power saving mode*2 1: Supported by Ver. 3.2.0 or later. 2: Enabled only under the following conditions. Epson TM Utility for iOS/Android Ver.3.6.0 or later TM-m10 Utility for Windows Ver.1. - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 45
Chapter 3 Advanced Usage Release condition of receive buffer BUSY Releases when the remaining receive buffer capacity becomes 256 bytes (initial setting) Releases when the remaining receive buffer capacity becomes 138 bytes This function is enabled only when Receive buffer capacity is set to 4KB - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 46
Print density Selectable from 70% to 130% (5% increment) Initial setting: 100% Depending on the paper type, it is recommended to set the print density as shown in the table below for the best print quality. Original Paper type Density AF50KS-E, KT55FA, KT48FA, P30523, P31523, P35524 100% F5041( - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 47
Chapter 3 Advanced Usage Amount of top margin by backfeed 2.0mm (initial settings) 9.5mm (no backfeed) (initial settings) Remove all ejected paper before printing with backfeed. Disable the automatic top logo setting when enabling backfeed. You cannot use backfeed in the following cases - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 48
Paper reduction Extra upper space reduction Disabled (initial setting) Enabled Extra lower space reduction Disabled (initial setting) Enabled Line space reduction rate Not reduced (initial setting) 25% 50% 75% Line feed reduction rate Not reduced (initial setting) 25% 50% 75% - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 49
Chapter 3 Advanced Usage Font C auto replacement Does not replace (initial setting) Font A Font B Multi-tone print density Selectable from 70% to 130% (5% increment) Initial setting: 100% Optional buzzer For information about how to connect the optional external buzzer, see "Connecting - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 50
Sound pattern (Pulse 2) Selectable from Patterns A to E Initial setting: Pattern B Buzzer frequency (Pulse 2) Does not sound Sounds 1 time (initial setting) Communication condition of USB interface Class USB printer class (initial setting) USB vendor-defined class Communication condition of - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 51
Chapter 3 Advanced Usage Network Settings The following explains the procedure for network settings in order to connect the product to your network. Setup methods There are three methods for set up. Method 1: Setup using EpsonNet Config This method involves installing the network configuration - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 52
necessary items, click [Transmit]. The changed contents are sent to the printer and the printer settings are changed. For details about EpsonNet Config, see the manual (operation guide) installed together with the tool or the online help. 52 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 53
Chapter 3 Advanced Usage Setup using EpsonNet Config (Web version) Follow the steps below to start up EpsonNet Config (Web version), and check or change the settings. When setting up using the EpsonNet Config (Web version), you need to set the network settings for the device to the same network - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 54
Address Confirmation You can check the printer's MAC address using the following procedures. Printing the status sheet A printer self-test (May not be supported by some TM printers.) Using EpsonNet Config to confirm Using a Web browser to confirm (EpsonNet Config (Web version) function) 54 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 55
Chapter 3 Advanced Usage Setting/Check Modes As well as print mode, the following modes are also provided for making various printer settings and checking items. Self-test mode NV graphics information print mode Receipt Enhancement information print mode Software settings mode Restore - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 56
In 1 and 2, the following guidances are printed, the Paper LED flashes, and instructs the user's operations. 1. Continuing self-test guidance 2. Mode selection guidance Mode Selection Modes 0: Exit and Reboot Printer 1: NV Graphics Information 2: Receipt Enhancement Information 3: Customize Value - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 57
Chapter 3 Advanced Usage Self-test Mode You can check the following items using the self-test. Product name Firmware version Product serial number Interface type Peripheral device information Resident fonts Maintenance counter information (head running length, number of times of - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 58
2 After briefly (less than one second) pressing the Feed button once, hold it down for at least one second, to print the NV graphics information. After information printing, the Mode selection guidance is printed again. 3 To finish, turn off the power, or select "Exit and Reboot Printer". Receipt - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 59
Chapter 3 Advanced Usage Interface switch waiting time Main connection interface Pre-feed before next print For details on the memory switches and customized values, see "Software Settings" on page 43. Follow the steps below. 1 After running a self test, hold down the Feed button for at - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 60
3 After briefly pressing the Feed button (less than one second) for the number of times shown in the print result, hold down the button for more than one second to select the setting items. The setting selected as the setting item, the current settings and initial settings are printed. Depending on - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 61
Chapter 3 Advanced Usage 2 Briefly press the Feed button four times (less than one second), hold it down for at least one second to enter the Restore Default Values. The guidance is printed. 3 Briefly press the Feed button once (less than one second), hold it down for at least one second. (Hold - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 62
Auto re-connect to iOS device (Bluetooth model) In Bluetooth model, select [Bluetooth Setup] and then select [Auto Re-Connect iOS], you can select whether to enable or disable auto reconnection to iOS devices. For details on the auto re-connect function, see "Auto Reconnect Feature" on page 96. - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 63
Chapter 3 Advanced Usage Pairing method when the security is set to High (from the host) When the security is set to High and the printer is ready to be paired, perform the following procedure. 1 Search for the printer on the Bluetooth settings screen on the host device. 2 Select the printer you - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 64
Printing a Status Sheet Follow the steps below to check the interface settings. You cannot print after turning on the power while the Power LED is flashing. Using the Status Sheet Button 1 Check that the printer is turned on. Make sure the roll paper cover is closed. 2 If there is a bottom cover, - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 65
Chapter 3 Advanced Usage * * * Wi-Fi & Ethernet Interface * * * Wi-Fi Status MAC Address : Unmounted SSID : EPSON_Printer Network Mode : Infrastructure Comm Standard : 802.11b/g/n Encryption Type : WPA2-PSK Link Status : Unknown Channel : Unknown Transmission : Unknown Access Point : - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 66
Resetting the Interface Settings Follow the steps below to reset the interface settings. You can return the interface settings to their defaults from the Interface Setup mode. See "Interface Setup Mode" on page 61 for details on the Interface Setup mode. 1 Turn off the printer and close the roll - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 67
Chapter 3 Advanced Usage EpsonNet Config (Web Version) This section explains items that can be displayed in the Web application EpsonNet Config (Web version) builtinto the TM-m30, as well as items that can be set. Information Menu On the Information menu, you can check the following settings. For - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 68
Configuration Menu On the Configuration menu, you can check and set the following items. Ethernet You can check and set the communication standard. (Auto / 10Base-T Half Duplex / 10Base-T Full Duplex / 100Base-TX Half Duplex / 100Base-TX Full Duplex) Wireless This is required when using the Wireless - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 69
EpsonNet Config (Web version) again. TCP/IP IP v4 Address This sets the IP address when setting the manual. Setting for IP address acquisition method (Manual / Auto) IP address setting Subnet mask address setting Default gateway address setting APIPA setting (Enable / Disable) ARP+Ping - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 70
DNS/DDNS This sets the DNS server address (IPv4). Setting for automatic acquisition of the DNS server address (Disable / Enable) DNS server address setting This sets the host name and domain name. Setting for automatic acquisition of the host name and domain name (Disable / Enable) Host name - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 71
Chapter 3 Advanced Usage Time Setting You can check and set the time server. Use of time server (Disable / Enable) Time server address setting Time setting for refresh interval (Can be set between 1 min to 10,080 min) - Default is 60 min. Confirmation of time server status (Invalid / - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 72
You can use the password set for the EpsonNet Config (Web Version) function as the password for when using EpsonNet Config to perform settings. Certificate Import Enable the time server when using a certificate. Make the following settings in the Authentication - Certificate Import menu. 1 Set the - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 73
useful for printer application development. Controlling the Printer The printer supports the following command systems: ePOS-Print XML ESC/POS detailed information about ePOS-Print XML, see the ePOS-Print XML User's Manual. ESC/POS ESC/POS is the Epson original printer command system for POS - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 74
ePOS-Print SDK for Android This is a developer kit to control applications, native applications for smart devices, and printers. This includes libraries, manuals, and sample programs. for iOS for Windows Store Apps for JavaScript EPSON OPOS ADK This OCX driver can control POS peripherals using - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 75
Chapter 4 Application Development Information Drivers Software Description Operating environment EPSON Advanced Printer Driver (APD) In addition to ordinary Windows printer driver functions, this driver has controls Windows specific to POS. The Status API (Epson original DLL) that monitors - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 76
printer's firmware. An executable file and the firmware are packaged together. Windows *: Supported by Ver. 3.2.0 or later. Others Manual ePOS-Print XML User's Manual Description Describes ePOS-Print XML statements. This manual comes with sample programs. Download You can obtain software and - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 77
Chapter 4 Application Development Information For customers in North America, go to the following web site and follow the on-screen instructions. http://www.epson.com/support/ For customers in other countries, go to the following web site: http://download.epson-biz.com/?service=pos 4 77 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 78
Application Development and Distribution for iOS If registering an application that uses Bluetooth in the App Store, Epson must submit an application to Apple in advance. Please apply for each application you want to register in the App Store from the URL below. https://c4b.epson-biz.com/ais/E/ 78 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 79
Handling This chapter describes basic handling of the printer. Installing Roll Paper Follow the steps below to install the roll paper. Make sure you use a specified roll paper type. 1 Use the cover open lever to open the roll paper cover. Chapter 5 Handling 2 Remove the used roll paper core if any - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 80
3 Load the roll paper in the correct direction. 4 Pull out some paper, and close the roll paper cover. When the printer power is on, the roll paper is automatically cut. 80 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 81
Chapter 5 Handling Removing Jammed Paper Do not touch the thermal head and its surroundings. After printing, the thermal head and its surroundings can be very hot. CAUTION When a paper jam occurs, never pull out the paper forcibly. Follow the steps below if the roll paper is jammed. 1 Turn off the - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 82
Roll Paper Cover does not Open When the roll paper cover does not open using the lever, restart the printer. 82 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 83
Chapter 5 Handling Cleaning the Printer Cleaning the Printer Case Be sure to turn off the printer, and wipe the dirt off the printer case with a dry cloth or a damp cloth. Be sure to unplug the AC cable while cleaning. CAUTION Never clean the product with alcohol, benzine, thinner, or other - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 84
Preparing for Transport Follow the steps below to transport the printer. 1 Turn off the printer. 2 Confirm that the Power LED is off. 3 Disconnect the AC cable from the socket. 4 Remove the roll paper. 5 Pack the printer upright. 84 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 85
Chapter 5 Handling Removing/Attaching the Rear and Bottom Covers Removing the Covers Follow the steps below to remove the covers. For the top eject position 1 Use your finger to remove the rear cover as shown in the illustration. 5 85 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 86
2 Use your finger to remove the bottom cover as shown in the illustration. For the front eject position 1 Use your finger to remove the rear cover as shown in the illustration. 86 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 87
Chapter 5 Handling 2 Use your finger to remove the bottom cover as shown in the illustration. Attaching the Covers Follow the steps below to attach the covers. For the top eject position 1 Align the catches and attach the bottom cover to the printer. 5 87 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 88
2 Hook the catches into the bottom cover and attach the rear cover to the printer. For the front eject position 1 Align the catches and attach the rear cover to the printer. 88 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 89
Chapter 5 Handling 2 Hook the catches into the rear cover and attach the bottom cover to the printer. 5 89 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 90
90 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 91
) USB bulk OUT (TM) USB bulk IN (TM) 64 bytes 64 bytes USB device class Both USB vendor-defined class and USB printer class are supported. The class switches when software setting startups. To set the USB device class, see "Software Settings" on page 43. USB descriptor Vendor ID Product ID - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 92
Ethernet Interface Communication specifications 10BASE-T/100BASE-TX Support protocols Protocols IP, ARP, ICMP, UDP, TCP LP, LPR, TCP Socket Port HTTP/HTTPS SNMP, ENPC DHCP, APIPA Network parameters Item IP address Subnet mask - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 93
) or IEEE802.11a/b/g/n (2.4 GHz or 5 GHz band) compliant Wi-Fi communication compatible. Infrastructure mode and 802.11 Ad-hoc mode are supported. Support the IP address automatic acquisition function (DHCP, APIPA). Communication Standard When using OT-WL02: IEEE802.11b (2.4 GHz) IEEE802.11g - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 94
Parameter Setting value Encryption type WPA2-Personal Passphrase EpsonNet IP Address Automatically acquired by DHCP You can connect to a WPA2-PSK (AES) access point using the settings above. Settings in SimpleAP mode (Factory default settings) SSID Passphrase IP Address Subnet mask - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 95
may falsely recognize that the communication is disconnected and indicate power off due to response delay. In that case, disable Power Save to improve the trouble. 95 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 96
be used are limited. Since notes are provided for each country, check the sheet supplied with the product. Specification Bluetooth 3.0 (EDR supported) Bluetooth Power Class 2 Built-in antenna Pass key setting is possible Device name setting is possible Initial Settings Setting Contents - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 97
Appendix Auto Reconnect Feature Enabled Disabled Printer operations when Bluetooth is disconnected Perform the following reconnection sequence. [Reconnection sequence] 1. The printer tries to connect to the iOS device to which it was last connected. 2. When step 1 fails, the printer waits for - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 98
Do not send data to the printer if the printer is not ready to print. For developers using the SDK from Epson, see the User's Manual - Chapter 3 Programming Guide - "Printing After Checking the Printer Status". 98 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 99
Appendix Since Bluetooth is disconnected when this occurs, if the auto reconnect feature is not enabled, you need to reconnect from the Bluetooth settings screen on the iOS device. When using the SDK from Epson, this connection process is not necessary. The iOS application cannot receive the data - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 100
[IEEE802.11 b/g/n or IEEE802.11 a/b/g/n] Ethernet [10BASE-T/100BASE-TX] USB [USB 2.0, Full-speed (12 Mbps)] Bluetooth model Bluetooth [Bluetooth 3.0 (EDR supported)] Ethernet [10BASE-T/100BASE-TX] USB [USB 2.0, Full-speed (12 Mbps)] Onboard USB Powers Tablet model Bluetooth [Bluetooth 3.0 (EDR - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 101
Appendix Operating voltage DC 24V ± 7% USB connector for charging (Onboard USB Powers Tablet model) Rated current: 2.1A Rated voltage: 5.2V Life Printer mechanism 15 million lines (printing + paper feeding) Thermal head 100 km Autocutter 1.5 million cuts MTBF 360,000 hours MCBF 60 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 102
Printing Specifications Printing method Dot density Paper width Character spacing Line spacing Maximum print speed* Font A Font B Font C Special Font A Special Font B Kanji Font A Kanji Font B Paper width 58 mm Paper width 80 mm Thermal line printing 203 × 203 dpi 52.5 mm {2.07"}, 420 dots - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 103
Appendix Character structure Font A Font B Font C Special Font A Special Font B Kanji font A Kanji font B 12 × 24 (including 2-dot horizontal spacing) 10 × 24 (including 1-dot horizontal spacing) 9 × 17 (including 2-dot horizontal spacing) 12 × 24 (including 2-dot horizontal spacing) 9 × 24 ( - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 104
Special Font B Kanji font A Kanji font B 46/46/23/23 17/17/8/8 26/26/13/13 64/64/32/32 24/24/12/12 36/36/18/18 Paper Specifications Paper types Form Size Roll paper diameter Roll paper core Roll width when taken up Paper width Specified original paper type Paper width 58 mm Paper width - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 105
Appendix Printable Area For paper width 80 mm The maximum printable area of paper with a width of 72.0 ± 0.5 mm is 72.0 ± 0.5 mm (576 dots), and the approximate space is 3.75 mm on both sides. 79.5 ± 0.5 mm {3.13 ± 0.02"} 72 ± 0.5 mm {2.83 ± 0.02"} 3.75mm {0.15"} 3.75mm {0.15"} For paper width 58 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 106
Printing and Cutting Positions Manualcutter position Autocutter position Approx. 9.5 mm {0.37"} Approx. 20.0 mm {0.79"} Center of the print dotline Paper feed direction The values above may vary slightly as a result of paper slack or variations in the paper. Take this into account when - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 107
Appendix Environmental Conditions Temperature/ Humidity Operating Storage 5 to 45°C {41 to 113°F}, 10 to 90% RH (See the operating temperature and humidity range below.) -20 to 60°C {-4 to 140°F}, 10 to 90% RH (except for paper) Relative humidity [%RH] 90 80 60 40 20 10 00 34°C, 90% - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 108
External Dimensions Top eject position 127 127 6 135 127 2 232 [Unit: mm] 134 108 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 109
Front eject position Appendix 133 127 127 6 129 2 127 129 230 [Unit: mm] 109 - Epson TM-m30 for Uber Eats | TM-m30 Technical Reference Guide - Page 110
Character Code Tables Refer to the following URL regarding the character code table. http://www.epson-biz.com/pos/reference/charcode/ 110
Technical Reference Guide
Describes features of the product.
Describes setup and installation of the product and
peripherals.
Describes advanced usage methods for the product.
Describes how to control the printer and necessary
information when you develop applications.
Describes how to handle the product.
Describes general speciļ¬cations and character code
tables.
M00094207
Rev. H
Product Overview
Setup
Advanced Usage
Application Development Information
Handling
Appendix