Epson TM-m30III Technical Reference Guide
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Epson TM-m30III manual content summary:
- Epson TM-m30III | Technical Reference Guide - Page 1
Product Overview Setup Advanced Usage Application Development Information Handling Appendix M00146601 Rev. B - Epson TM-m30III | Technical Reference Guide - Page 2
to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. • Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those - Epson TM-m30III | Technical Reference Guide - Page 3
Safety Key to Symbols The symbols in this manual are identified by their level of importance, as noise. Continued use may lead to fire. Immediately unplug the equipment and contact qualified service personnel. • Never disassemble or modify this product. Tampering with this product may result in - Epson TM-m30III | Technical Reference Guide - Page 4
and possible injury. • Take care not to injure your fingers on the manual cutter ∗ When you remove printed paper ∗ When you perform other operations an autocutter error (paper cannot be cut). • If used for self-service terminals, take precautions to prevent users from holding the paper or blocking - Epson TM-m30III | Technical Reference Guide - Page 5
Open Source Software License This product uses open source software in addition to Epson proprietary software. For information of the open source software used in this product, see the following URL. http://xxx.xxx.xxx.xxx/PRESENTATION/ADVANCED/LICENSE/ - Epson TM-m30III | Technical Reference Guide - Page 6
a risk of interference to other devices or services, the use of this product may be restricted instructions in this manual. Setting up or using this product without following this manual and location of the TV/radio receiving antenna - Install the product away from the TV/radio - Connect this - Epson TM-m30III | Technical Reference Guide - Page 7
. It is recommended that you fully understand the problems that may occur if you do not configure the security settings, and use the product after configuring the security settings at your own discretion and responsibility. Notes on SSID (Service Set Identifier) Settings For security reasons, please - Epson TM-m30III | Technical Reference Guide - Page 8
how to solve various problems. In addition to the URL below, you can also access it from the QR code attached to the product itself. Manuals viewed on computers TM-m30III Technical Reference Guide (this manual) Describes information necessary - Epson TM-m30III | Technical Reference Guide - Page 9
was created to provide information on development, design, and installation of POS systems and development and design of printer applications for developers. Manual Content The manual is made up of the following sections: Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Advanced Usage - Epson TM-m30III | Technical Reference Guide - Page 10
LAN Connection 7 Notes on Wireless LAN Security ...7 Notes on SSID (Service Set Identifier) Settings...7 Notes on Setting the Encryption Key...7 ■ Manuals for This Product ...8 ■ About this Manual ...9 Aim of the Manual ...9 Manual Content...9 ■ Contents...10 Product Overview 15 ■ Features ...15 - Epson TM-m30III | Technical Reference Guide - Page 11
Tethering ...33 Available Smart Devices and Notes...37 ■ Roll Paper Near-End Detection Function 39 Setup ...40 ■ Flow of Setup ...40 ■ Installing the Printer...41 ■ Changing the Paper Width 42 ■ Connecting the Optional Wireless LAN Unit 43 Connecting the Wireless LAN Unit...43 ■ Connecting the - Epson TM-m30III | Technical Reference Guide - Page 12
Mode 85 Peripheral Device Information Print Mode ...86 Hexadecimal Dumping Mode ...86 ■ Printing a Status Sheet...88 ■ Resetting the Interface Settings 90 ■ TM-Intelligent Function ...91 Server direct print ...91 Status Notification ...91 ■ Web Config ...92 How to Start Web Config...92 What can be - Epson TM-m30III | Technical Reference Guide - Page 13
For Ejecting Paper Upward ...105 For Ejecting Paper Frontward ...106 ■ Installing Roll Paper...107 When Ejecting Paper Upward...107 When Ejecting Paper Frontward... Transport...114 ■ When Using the Printer for a Self-Service Terminal 115 Appendix...116 ■ Product Specifications ...116 Printing - Epson TM-m30III | Technical Reference Guide - Page 14
■ Character Code Tables...149 ■ Compatibility with USB-A 150 14 - Epson TM-m30III | Technical Reference Guide - Page 15
read the pages when they are ejected from the front side of the printer. • Supports a variety of language (code pages) Handling • Compact and lightweight When ejecting paper can be connected. • A utility for iOS/Android™ (Epson TM Utility) for making printer settings is provided. Functions • Offers - Epson TM-m30III | Technical Reference Guide - Page 16
Chapter 1 Product Overview • TM-Intelligent function is equipped. • Supports Server Direct Print that sends a request for print data from the product to the Web server at regular intervals. • Supports status notification function, which enables the printer to send its status to a web server at - Epson TM-m30III | Technical Reference Guide - Page 17
. • There is no data rewriting function. • Use Epson ePOS SDK to build this function into your application. Included • 58 mm width roll paper guides* • 80 mm width roll paper (for operation check) • AC adapter • AC cable • Manuals * They may have been installed in the printer depending on the model - Epson TM-m30III | Technical Reference Guide - Page 18
Part Names and Functions Body Chapter 1 Product Overview 1 Roll paper cover Open this cover when loading or replacing roll paper. 2 Panel LED These LEDs indicate the operating status of the printer. For details on LED, see"Panel LED" on page 19. 3 NFC Tag A mark is printed here to indicate - Epson TM-m30III | Technical Reference Guide - Page 19
Panel LED • Wi-Fi + Bluetooth model • Standard model Chapter 1 Product Overview Power LED • Lights when the power supply is on. • Off when the power supply is off. • Flashes during the network to start up, when waiting for power off, or updating firmware. Do not perform the following operations - Epson TM-m30III | Technical Reference Guide - Page 20
Chapter 1 Product Overview • Off while the printer is not connected to Wi-Fi or while the printer is connected to a wired LAN. For the Standard models that do not have a built-in wireless adapter, this Wi-Fi LED indicates Wi-Fi connection status when an optional wireless LAN unit is connected. - Epson TM-m30III | Technical Reference Guide - Page 21
tablet device to the USB-C connector (USB-PD compatible), set [USB-PD Mode] to [Source Fixed]. See "Software Settings" on page 65 for setting instructions. • Depending on the specifications of your smart device, it may not be possible to charge the device using the USB-C connector (USB-PD compatible - Epson TM-m30III | Technical Reference Guide - Page 22
Chapter 1 Product Overview Online and Offline Online The printer is online and ready for normal printing unless there is a reason to go offline. Offline The printer automatically goes offline under the following conditions: • While the printer power is turning on/off • While roll paper is fed using - Epson TM-m30III | Technical Reference Guide - Page 23
the errors. k *1 N - - - - A warning about TM-Intelligent function Unrecoverable Errors Turn off the power immediately when an unrecoverable error again even after turning the power back on, contact qualified service personnel. See "Power Button Settings" on page 100 for information - Epson TM-m30III | Technical Reference Guide - Page 24
Chapter 1 Product Overview Power LED Error LED Paper Ethernet Wi-Fi Bluetooth LED LED LED LED Printer Status k N k N N N While forced updating firmware mode is on k *4 O N N N N During turn-off process *1: The Power LED flashing pattern is: lighting for 4960 ms followed by a - Epson TM-m30III | Technical Reference Guide - Page 25
communication unit error. If the error persists after turning the printer off and then on again, the printer may be defective. Contact qualified service personnel. If an unrecoverable error occurs, turn off the power immediately by pressing and holding the power button until the power LED flashes - Epson TM-m30III | Technical Reference Guide - Page 26
(customized values) • R/E (Receipt Enhancement) • Maintenance counter As a guide, NV memory rewriting should be used 10 times or less a day register your graphics data, use TM-m30III Utility or ESC/POS commands. You can check registered graphics data using TM-m30III Utility or by printing the data - Epson TM-m30III | Technical Reference Guide - Page 27
Chapter 1 Product Overview Maintenance Counter With this function, printer information, such as the number of lines printed, the number of autocuts, and printer operation time after the printer starts working, is automatically stored in printer's memory. You can read the counter information to use - Epson TM-m30III | Technical Reference Guide - Page 28
Chapter 1 Product Overview Simple Setup for Wireless LAN The printer has "SimpleAP" mode that allows a device to directly connect to the printer without using an access point. This makes it easy to set up a printer to connect to a wireless LAN using the printer setting tool, without having to go - Epson TM-m30III | Technical Reference Guide - Page 29
Chapter 1 Product Overview About SimpleAP (Wi-Fi Direct) • The printer acts as an access point in the SimpleAP mode and allows up to eight devices to connect to the printer. However, devices directly connected to the printer cannot communicate with each other through the printer. • The printer can - Epson TM-m30III | Technical Reference Guide - Page 30
device that supports NFC Epson ePOS SDK for Android/iOS User's Manual" and the Epson ePOS SDK sample program for more details. The sample program also contains a sample implementation method for reading an NFC tag and capturing a QR code. • You can try a demo of these functions by using Epson TM - Epson TM-m30III | Technical Reference Guide - Page 31
level to "Middle" or "High" to prevent unauthorized access to the printer over Bluetooth. You can change the security level by using Epson TM Utility, TM-m30III Utility, or in the Interface Setup mode. You can select the main connection interface and set the time to enable interface switching from - Epson TM-m30III | Technical Reference Guide - Page 32
device cannot be charged. Select this mode when communicating with Android or Windows devices that do not support USB-PD. The operation mode setting can be changed using Epson TM Utility (for iOS/Android), TM-m30III Utility (for Windows), or in the software setting mode of the printer. When using - Epson TM-m30III | Technical Reference Guide - Page 33
Overview Network Tethering A tablet POS system is a POS system that uses a smart device such as a tablet computer in which the POS application is installed. If the smart device communicates via Wi-Fi, the communication may become unstable depending on the radio wave condition in the shop or store - Epson TM-m30III | Technical Reference Guide - Page 34
mode of the printer. When using Epson TM Utility Change the settings in [Change Printer Settings] - [Network Tethering]. When using TM-m30III Utility Change the setting in [Advanced] - [Interface] - [Network Tethering]. See the TM-m30III Utility User's Manual for details. When using the Software - Epson TM-m30III | Technical Reference Guide - Page 35
tablet device to the USB-C connector (USB-PD compatible), set [USB-PD Mode] to [Source Fixed]. See "Software Settings" on page 65 for setting instructions. Also, charging may not be possible depending on the connected smart device, so make sure to thoroughly check and evaluate the device before use - Epson TM-m30III | Technical Reference Guide - Page 36
Tethering Settings" on page 34 to enable the tethering. • If a DHCP server is not used in the network, set the IP address and subnet mask manually. • To print from the smart device, select one of the interfaces; USB or network, in the applica- tion. 36 - Epson TM-m30III | Technical Reference Guide - Page 37
Pro 2nd generation Samsung Galaxy Tab S7 Google Pixel 5 Google Pixel 6 Pro EPSON Endeavor TN40 EPSON Endeavor TN40 (without internal battery) OS version USB-PD Function Network Tethering Support Operation mode Support Settings Top: USB-PD operation mode Bottom: Network tethering iOS14.6 Yes - Epson TM-m30III | Technical Reference Guide - Page 38
Chapter 1 Product Overview Support and Usage Precautions When using the USB-PD function and network tethering function, confirm the following precautions and make sure to fully check and evaluate - Epson TM-m30III | Technical Reference Guide - Page 39
Chapter 1 Product Overview Roll Paper Near-End Detection Function This function allows the printer to detect that the roll paper is running low. Accurate detection of the roll paper near-end status is impossible because the shape of the core varies from one roll paper to another. Near-end detector ( - Epson TM-m30III | Technical Reference Guide - Page 40
product and peripherals. Flow of Setup This chapter consists of the following sections along with the setup flow of the product and peripherals. 1. Installing the Printer (page 41) 2. Changing the Paper Width (page 42) 3. Connecting the Optional Wireless LAN Unit (page 43) 4. Connecting the Optional - Epson TM-m30III | Technical Reference Guide - Page 41
Chapter 2 Setup Installing the Printer You can select whether to eject printed paper from the wall hanging printer if you use the optional Wall Hanging Bracket Set (OT-WH30). Refer to the installation manual of the Wall Hanging Bracket Set for details. • When you have set the printer to eject - Epson TM-m30III | Technical Reference Guide - Page 42
by the platen roller, and the autocutter may wear out. 1 Make sure the printer is turned off. 2 Open the roll paper cover. 3 Install the roll paper guides aligning the triangle marks as shown below. 4 Set the paper width in software setting mode. For information about the software setting mode, see - Epson TM-m30III | Technical Reference Guide - Page 43
before connecting the unit. The setting can be changed using Epson TM Utility, TM-m30III Utility, or in the software setting mode. See "Software connect the unit, refer to the user's manual of the wireless LAN unit. • Depending on the installation conditions of the printer and the routing for - Epson TM-m30III | Technical Reference Guide - Page 44
Customer Display You can connect the customer display (DM-D30/DM-D70) to this product, using USB connection. For more information, refer to the user's manual for the customer display. Be sure to turn off the printer when connecting the customer display. If you want to use both the customer display - Epson TM-m30III | Technical Reference Guide - Page 45
printer at the same time by using a branched connector. Volume adjustment knob Attachment Position The optional external buzzer is recommended to be installed in the following positions. • When ejecting paper upward: Right side viewed from the front • When ejecting paper frontward: Left side viewed - Epson TM-m30III | Technical Reference Guide - Page 46
Chapter 2 Setup Connecting the Cash Drawer • Do not connect both the optional external buzzer and the cash drawer to the printer at the same time by using a branched connector. • When the optional external buzzer is enabled with the memory switch (customized values) (see "Software Settings" on page - Epson TM-m30III | Technical Reference Guide - Page 47
Chapter 2 Setup Pin assignments Pin number Signal name 1 Frame GND 2 Drawer kick drive signal 1 3 Drawer kick open/close signal 4 +24 V 5 Drawer kick drive signal 2 6 Signal GND Direction - Output Input Output - 6 5 4 3 2 1 Connecting the drawer kick cable WARNING • Use a shield - Epson TM-m30III | Technical Reference Guide - Page 48
Chapter 2 Setup Connecting to the Power Source WARNING • Never insert the AC cable plug into a socket that does not meet the input voltage of the AC adapter. Doing so may result in damage to the printer. • Should a fault ever occur, immediately turn off the power to the printer and unplug the AC - Epson TM-m30III | Technical Reference Guide - Page 49
4 Insert the AC plug into a socket. 5 Turn on the printer. Chapter 2 Setup 49 - Epson TM-m30III | Technical Reference Guide - Page 50
due to static electricity. USB-PD Interface If your smart device supports USB-PD and network tethering functions, you can connect it via this tool (Web Config). Setting up using Web Config Open the web application installed in the printer from a web browser to configure the settings. Since you - Epson TM-m30III | Technical Reference Guide - Page 51
the LAN cable is recognized. 1 Connect the computer and the printer to the same network. 2 Print the status sheet and check the current settings. For instructions on how to print the status sheet, see "Printing a Status Sheet" on page 88. 3 Change the network settings of the computer so that the - Epson TM-m30III | Technical Reference Guide - Page 52
Chapter 2 Setup 4 Start your web browser and enter the IP address of the printer in the address field. Example: http://192.168.192.168 At the time of initial setting, when accessing Web Config from a browser, an authentication warning message may be displayed. 5 Select "Advanced Settings" to log in - Epson TM-m30III | Technical Reference Guide - Page 53
that the transmitted data has been printed reliably. • For detailed information about EPSON TM Bluetooth Connector, see the TM Bluetooth Connector User's Manual. • The device name is editable with the TM-m30III Utility or Epson TM Utility. • The Bluetooth security level has been set to "Middle" by - Epson TM-m30III | Technical Reference Guide - Page 54
by using Epson TM Utility. For more details about Epson TM Utility, see "Utilities" on page 98. Setting up from a Windows Computer Follow the procedure below and make the settings. 1 Have a Bluetooth wireless technology compatible computer ready. Make sure you have installed TM Bluetooth Connector - Epson TM-m30III | Technical Reference Guide - Page 55
search for the Microsoft Bluetooth Enumerator. If it is not found, the Bluetooth software cannot detect the Epson Bluetooth printer, and you may not be able to connect to the computer. 8 Select the printer to return to the main window. 12 Click the "x" button of TM Bluetooth Connector to exit. 55 - Epson TM-m30III | Technical Reference Guide - Page 56
when you click the [Search] on the TM Bluetooth Connector, check whether: * The Bluetooth adapter is installed to the computer. * Bluetooth is ON in the Windows settings. • If the device is not displayed on the TM Bluetooth Connector or the TM Bluetooth Connector Status shows " " after pairing - Epson TM-m30III | Technical Reference Guide - Page 57
/smart phone or a computer. U "Setup using Web Config" on page 58 Method2: Setup using Epson TM Utility Install Epson TM Utility on the device and follow the wizard to configure the wireless LAN settings. Epson TM Utility is an iOS/Android application that allows you to change printer settings and - Epson TM-m30III | Technical Reference Guide - Page 58
2 Setup Setup using Web Config How to set up using Web Config is also introduced in the video manual. You can access the manual from the URL below. U https://www.epson-biz.com/?prd=tm-m30iii-series&inf=wifi-video-ww Necessary Items Prepare the following items. A device for the setup which has a web - Epson TM-m30III | Technical Reference Guide - Page 59
Chapter 2 Setup 4 Scan the QR code on the "SimpleAP Start" sheet with the device for setup and connect it to the printer. The password is the serial number of the printer. The serial number is the last 10 digits of the SSID on the printed sheet. If the device cannot scan the QR code, open the Wi-Fi - Epson TM-m30III | Technical Reference Guide - Page 60
Chapter 2 Setup 7 Enter the password and select [OK] to log in to Web Config. The default password is the serial number of the printer. See step 4 for how to check the serial number. The password can be changed from [Advanced Settings] - [Product Security] [Administrator Password] in Web Config. 8 - Epson TM-m30III | Technical Reference Guide - Page 61
install it on your device. iOS Android https://www.epson-biz.com/manuals/tmm30iii-series/ https://www.epson-biz.com/manuals/tmm30iii-series/ redirect/index_a.html redirect/index_g.html 2 Run the Epson TM Utility and select "Wi-Fi Setup Wizard" from the menu. Follow the on-screen instructions - Epson TM-m30III | Technical Reference Guide - Page 62
Chapter 2 Setup Routing Cables in Various Directions For both upward and frontward paper ejection, there are four slots (one each in rear center, right, left, and bottom) through which you can pass cables. ❏ Rear center ("Passing Cables through the Rear Center" on page 63) ❏ Right/Left ("Passing - Epson TM-m30III | Technical Reference Guide - Page 63
Passing Cables through the Rear Center Remove the cable slot cover, and then pass cables through the slot. Chapter 2 Setup Passing Cables through the Left or Right With your fingers, fold the tab on the side you want to pass cables and remove it to make a slot. If the slot is jagged, smooth it out - Epson TM-m30III | Technical Reference Guide - Page 64
Chapter 2 Setup Passing Cables through the Bottom If the desk or table on which the printer is to be installed has a hole through which cables can pass, it is best to pass the cables through the slot in the bottom of the printer. Rear cover Slot in the bottom of the printer Bottom cover 64 - Epson TM-m30III | Technical Reference Guide - Page 65
to make the settings by operating the buttons on the printer. For instructions on how to operate the buttons, see "Software Setting Mode" on Main connection interface Auto Line Feed Output Paper-end Signals Error Signal Output Epson TM Utility TM-m30III Utility ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ - Epson TM-m30III | Technical Reference Guide - Page 66
error Handshaking (Condition for BUSY) Receipt Enhancement Bluetooth interface settings Bluetooth communication interval during power saving mode Epson TM Utility TM-m30III Utility ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ Software Setting Mode 66 - Epson TM-m30III | Technical Reference Guide - Page 67
: 100% Depending on the paper type, it is recommended to set the print density as shown in the table below for the best print quality. Supported papers Print density AP45KS-ND, AP50KS-ND, KT55PF 100% KT48FA, KT55FA, KT48PF, P5047(55) 110% When the print density level is increased, print speed - Epson TM-m30III | Technical Reference Guide - Page 68
Chapter 3 Advanced Usage Line space reduction rate • 25% • 50% • 75% • Not reduced (initial setting) Line feed reduction rate • 25% • 50% • 75% • Not reduced (initial setting) Barcode height reduction rate • 25% • 50% • 75% • Not reduced (initial setting) Character height reduction • 75% reduction - Epson TM-m30III | Technical Reference Guide - Page 69
mm before moving the auto cutter. It the paper feed length is not enough, it may cause a paper jam. When using the TM-m30III Utility or Epson TM Utility, you can specify values in 0.5 mm increments. Character/Font Settings Default Character Code Page Selectable from 43 pages including user defined - Epson TM-m30III | Technical Reference Guide - Page 70
Font B Replacement • Font A • Does not replace (initial setting) • Font C • Special Font A • Special Font B Font C Replacement • Font A • Font B • Does not replace (initial setting) • Special Font A • Special Font B Multi-Language Font • Thai, Vietnam (initial setting) • Simplified Chinese Font - Epson TM-m30III | Technical Reference Guide - Page 71
set to vendor-defined class. * The system allows the USB driver to support the USB power-saving function. Interface switch waiting time Select the number of over Bluetooth. You can change the security level by using Epson TM Utility, TM-m30III Utility, or in the Interface Setup mode. The "Auto" - Epson TM-m30III | Technical Reference Guide - Page 72
to the device. Therefore, the device cannot be charged. Select this mode when communicating with Android or Windows devices that do not support USB-PD. BLE Beacon This function is displayed only for Wi-Fi + Bluetooth models. • Disable (initial setting) • Enable Command Execution (Offline) • Enable - Epson TM-m30III | Technical Reference Guide - Page 73
mode Power Supply SW Setting You can turn the printer on and off by operating a breaker without using the power switch (power button). • Manual (initial setting) • Auto For details about "Power Supply SW setting", refer to "Precautions when Developing Applications" on page 100. NV Capacity User NV - Epson TM-m30III | Technical Reference Guide - Page 74
becomes invalid if you change the "Top Margin" setting from the initial setting (9.5 mm). Batch rotate print (Upside Down) When the printer is installed so that the paper is ejected frontward, enable this function to print in an easy-toview orientation. • Enable • Disable (initial setting) Method - Epson TM-m30III | Technical Reference Guide - Page 75
-m30III_xxxxxx) • Security (initial setting: Middle) • Auto Re-Connect with iOS device (initial setting: Enabled) The device name is initially set to TM-m30III_xxxxxx. (xxxxxx refers to the last 6 digits of the serial number labeled on the back of your printer.) See "Bluetooth Interface" on page 133 - Epson TM-m30III | Technical Reference Guide - Page 76
Chapter 3 Advanced Usage MAC Address Confirmation You can check the printer's MAC address using the following procedures. • Printing the status sheet • A printer self-test • Using a Web browser to confirm (Web Config function) You can check the MAC address for network tethering using the following - Epson TM-m30III | Technical Reference Guide - Page 77
Feed button five times briefly and then hold it down. Interface Setup Press the Feed button six times briefly and then hold it down. TM-Intelligent settings information print Press the Feed button seven times briefly and then hold it down. Peripheral Device Information print Open the roll paper - Epson TM-m30III | Technical Reference Guide - Page 78
2, the following guidances are printed, the Paper LED flashes, and instructs the user's operations. 1. Continuing self-test guidance 2. Mode selection Customize Value Settings 4: Restore Default Values 5: Interface Setup 6: TM-Intelligent Information 7: Peripheral Device Information 8: or more: None - Epson TM-m30III | Technical Reference Guide - Page 79
Chapter 3 Advanced Usage Self-test Mode You can check the following items using the self-test. • Product name • Firmware version • Product serial number • Interface type • Condition for BUSY • Resident fonts • Thai characters print mode setting • Whether the automatic line feed function is enabled - Epson TM-m30III | Technical Reference Guide - Page 80
Chapter 3 Advanced Usage NV Graphics Information Print Mode Prints the following NV graphic information registered to the printers. • Capacity of the NV graphics • Used capacity of the NV graphics • Unused capacity of the NV graphics • Number of NV graphics that are registered • Key code, number of - Epson TM-m30III | Technical Reference Guide - Page 81
Chapter 3 Advanced Usage Software Setting Mode Set the printer's memory switches and customized values. See "Software Settings" on page 65 for information about available functions and settings and how to set them. You can also make the software settings using the ESC/POS commands. Follow the steps - Epson TM-m30III | Technical Reference Guide - Page 82
can use to specify the reason. Setting Item Customized Value Memory switch R/E (Receipt Enhancement) settings USB Interface Settings Network settings TM-Intelligent function settings NV graphics NV bit image User defined page User NV memory Restore default settings Restore default settings and - Epson TM-m30III | Technical Reference Guide - Page 83
reconnection to iOS devices. • For details on the auto re-connect function, see "Auto Reconnect Feature" on page 134. • You can change the settings with TM-m30III Utility and Epson TM Utility. 83 - Epson TM-m30III | Technical Reference Guide - Page 84
the setting at your own discretion and responsibility with full understanding of the risk. You can change the settings with TM-m30III Utility and Epson TM Utility. Security Low Middle (initial setting) High Pairing Mode Pairing Method Pairing is always possible Just Works Pairing is possible - Epson TM-m30III | Technical Reference Guide - Page 85
. 2 Briefly press the Feed button six times (less than one second), and then hold it down for at least one second to print the TM-Intelligent setting information. After information printing, the Mode selection guidance is printed again. 3 To finish, turn off the power, or select "Exit and Reboot - Epson TM-m30III | Technical Reference Guide - Page 86
Chapter 3 Advanced Usage Peripheral Device Information Print Mode This function allows you to print information for the device currently connected to the printer. • Customer display information • Wi-Fi adapter information • Bluetooth adapter information • Handheld scanner information Follow the - Epson TM-m30III | Technical Reference Guide - Page 87
Example of printing in hexadecimal dumping mode: Chapter 3 Advanced Usage 4 To close hexadecimal dumping mode, turn off the printer after printing is complete, or press the Feed button for three times. 87 - Epson TM-m30III | Technical Reference Guide - Page 88
Chapter 3 Advanced Usage Printing a Status Sheet Follow the steps below to check the interface settings. You cannot print after turning on the power while the Power LED is flashing. Using the Status Sheet Button 1 Check that the printer is turned on. Make sure the roll paper cover is closed. 2 If - Epson TM-m30III | Technical Reference Guide - Page 89
Chapter 3 Advanced Usage • After the status sheet is printed, only the print settings of the mainly connected interface are retained. For the mainly connected interface, see "Printing Using Multiple Interfaces" on page 31. • Ethernet and Wi-Fi status sheets are not printed while the printing - Epson TM-m30III | Technical Reference Guide - Page 90
Chapter 3 Advanced Usage Resetting the Interface Settings Follow the steps below to restore the network settings to the factory default. The interface settings can also be initialized from the Interface Setup Mode. See "Interface Setup Mode" on page 83 for more details. 1 Turn off the printer and - Epson TM-m30III | Technical Reference Guide - Page 91
product supports the TM-Intelligent function and provides the following functions. • Server direct print • Status Notification You can set each function in the Setup Utilities. For details on the setting method for Epson TM-m30III Utility for Windows, see the TM-m30III Utility User's Manual. You - Epson TM-m30III | Technical Reference Guide - Page 92
is started. What can be Configured in Web Config For information on what can be configured in Web Config, refer to the Web Config Reference Guide. The Web Config Reference Guide can be obtained from the URL listed in "Download" on page 99. 92 - Epson TM-m30III | Technical Reference Guide - Page 93
printer supports the following command systems: • ePOS-Print XML • ESC/POS Users can control the printer by using the aforementioned commands, or the following development kits or drivers. • Epson ePOS SDK • OPOS ADK • OPOS ADK for .NET • JavaPOS ADK • EPSON Advanced Printer Driver (APD) • EPSON TM - Epson TM-m30III | Technical Reference Guide - Page 94
drawer using the SetupPOS Utility, and control using the OpenDrawer method or the DirectIO function. For details, see the "EPSON OPOS ADK MANUAL APPLICATION DEVELOPMENT GUIDE Cash Drawer" and the "UnifiedPOS Specification". OPOS for .NET Register a cash drawer using the SetupPOS Utility, and control - Epson TM-m30III | Technical Reference Guide - Page 95
) Register a POS printer using the SetupPOS Utility and control using the DirectIO function. For details, see the "EPSON OPOS ADK MANUAL APPLICATION DEVELOPMENT GUIDE POSPrinter (TM Series)". OPOS for .NET Register a POS printer using the SetupPOS Utility and control using the DirectIO function. For - Epson TM-m30III | Technical Reference Guide - Page 96
for iOS for JavaScript EPSON OPOS ADK EPSON OPOS ADK for .NET EPSON JavaPOS ADK Epson TM Print Assistant for Android for iOS Description This is a development kit for controlling TM printers from native applications of smart devices or web applications. This includes libraries, manuals, and sample - Epson TM-m30III | Technical Reference Guide - Page 97
line skip, and upside-down printing. It also provides API and dialogues for print setting, sample applications, and logo setting utility. Mac OS X Epson TM/BA Series Thermal Printer Driver This driver allows you to control the printer using Common UNIX Printing System (CUPS) on GNU/Linux. This is - Epson TM-m30III | Technical Reference Guide - Page 98
. Windows Monitoring Tool Use to check a list of status for the Epson printers connected to the network. Windows You can also update certificates for multiple printers used for WPA-Enterprise in a batch. TM-m30III Firmware Use this tool to update the printer's firmware. Updater An executable - Epson TM-m30III | Technical Reference Guide - Page 99
Chapter 4 Application Development Information Download You can obtain software and manuals from one of the following URLs. For customers in North America, go to the following web site: U https://www.epson.com/support/ For customers in other countries and regions, go to the following web site: U - Epson TM-m30III | Technical Reference Guide - Page 100
Settings This function allows you to disable turning the printer on and off with the power button. See "Software Settings" on page 65 for setting instructions. Settings • Manual: The power button can be used to turn the printer on or off. If you turn off your circuit breaker, the printer will be - Epson TM-m30III | Technical Reference Guide - Page 101
paper jam. Previous cutting position (manual or auto cutting) 20 mm or more Next cutting position (manual or auto cutting) Paper feeding for iOS If your application uses Bluetooth to communicate with the printer, Epson must submit the application to Apple before you submit it to the App - Epson TM-m30III | Technical Reference Guide - Page 102
Handling This chapter describes basic handling of the printer. Turning the Power On/Off Use the power button to turn the printer on or off. Chapter 5 Handling You can turn the printer on and off by operating the breaker without using the power button. For more details, see "Precautions when - Epson TM-m30III | Technical Reference Guide - Page 103
Removing the Printer Covers Follow the steps below to remove the printer covers. When Ejecting Paper Upward 1 Remove the cable slot cover. Chapter 5 Handling 2 Put your fingers on the rear cover as shown and then remove it. 3 Put your fingers on the bottom cover as shown and then remove it. 103 - Epson TM-m30III | Technical Reference Guide - Page 104
When Ejecting Paper Frontward 1 Remove the cable slot cover. Chapter 5 Handling 2 Put your fingers on the rear cover as shown and then remove it. 3 Put your fingers on the bottom cover as shown and then remove it. 104 - Epson TM-m30III | Technical Reference Guide - Page 105
slot cover will help keep the back of the printer flat and neat looking. See "Routing Cables in Various Directions" on page 62 for instructions on how to install the cable slot cover and route the cables. For Ejecting Paper Upward 1 Align the catches and attach the bottom cover to the printer - Epson TM-m30III | Technical Reference Guide - Page 106
For Ejecting Paper Frontward 1 Align the catches and attach the rear cover to the printer. Chapter 5 Handling 2 Hook the catches into the rear cover and attach the bottom cover to the printer. 106 - Epson TM-m30III | Technical Reference Guide - Page 107
Paper Follow the steps below to install the roll paper. Make sure you use a specified roll paper type. When Ejecting Paper Upward 1 Use the cover open lever to open the roll paper cover. Chapter 5 Handling 2 Remove the used roll paper or roll paper core, if any. 3 Install the roll paper in the - Epson TM-m30III | Technical Reference Guide - Page 108
the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur. • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the - Epson TM-m30III | Technical Reference Guide - Page 109
the roll paper, take up any slack in the roll paper by pulling its leading edge. If you install a slack roll paper, a paper jam or print quality problems may occur. • Before installing the roll paper, make sure that the roll paper is not deformed. Using a deformed roll paper will cause the - Epson TM-m30III | Technical Reference Guide - Page 110
4 Pull out some paper, and close the roll paper cover. When the printer power is on, the roll paper is automatically cut. Chapter 5 Handling 110 - Epson TM-m30III | Technical Reference Guide - Page 111
Chapter 5 Handling Removing Jammed Paper Do not touch the thermal head and its surroundings. After printing, the thermal head and its surroundings can be very hot. CAUTION When a paper jam occurs, never pull out the paper forcibly. Follow the steps below if the roll paper is jammed. 1 Turn off the - Epson TM-m30III | Technical Reference Guide - Page 112
Roll Paper Cover does not Open When the roll paper cover does not open using the lever, restart the printer. Chapter 5 Handling 112 - Epson TM-m30III | Technical Reference Guide - Page 113
or other such solvents. Doing so may damage or break the parts made of plastic and rubber. Cleaning the Thermal Head/Platen Roller Epson recommends cleaning the thermal head to maintain receipt print quality. We recommend cleaning periodically (about once every 3 months). To clean the thermal head - Epson TM-m30III | Technical Reference Guide - Page 114
Chapter 5 Handling Preparing for Transport Follow the steps below to transport the printer. 1 Turn off the printer. 2 Confirm that the Power LED is off. 3 Disconnect the AC cable from the socket. 4 Remove the roll paper. 5 Pack the printer in the orientation for upward paper ejection, maintaining - Epson TM-m30III | Technical Reference Guide - Page 115
Chapter 5 Handling When Using the Printer for a Self-Service Terminal Precautionary measures should be taken at self-service terminals to prevent users from holding the paper or blocking the paper exit during printing, since touching the paper during printing or before the paper - Epson TM-m30III | Technical Reference Guide - Page 116
Appendix Appendix Product Specifications Printing method Thermal line printing Printing direction Two directional with friction feed Paper feed speed 300 mm/s {11.8"/s} Cutting method Selectable between partial cut (leaving one point in the center uncut) and full cut.*1 Default: partial - Epson TM-m30III | Technical Reference Guide - Page 117
Appendix Life*3 Printer mechanism Thermal head Autocutter MTBF*4 MCBF*5 Temperature/Humidity Overall dimensions (W × D × H) Weight (mass) 17 million lines (printing + paper feeding) 150 km Partial cut: 2.2 million cuts Full cut: 1.5 million cuts Note: If both partial cut and full cut are used, - Epson TM-m30III | Technical Reference Guide - Page 118
Japanese: 27 Korean: 34 3.75 mm {1/5"} (initial setting, programmable by command) 300 mm/s {9.84"/s}*3 Up to 16 shades of gray (when printed on Epson specified paper) dpi: dots per inch *1: Initial setting *2: When the printer prints with the standard print density level at 25°C {77°F} and 24V - Epson TM-m30III | Technical Reference Guide - Page 119
Appendix Character Specifications Character set Character code*1 The number of dots per character ANK 95 alphanumeric characters 128 extended graphics characters x 43 pages (includes user-defined pages) 18 international character sets Japanese 6,879 characters of JIS X0208-1990, 845 special - Epson TM-m30III | Technical Reference Guide - Page 120
× 2.00 mm {0.08 × 0.08"} *1: Installed character codes vary by printer model. *2: Only the character sets installed on the printer can be printed. *3: Space between . By specifying UTF-8 character encoding, all the installed character sets can be printed. For more details on printing Unicode characters, - Epson TM-m30III | Technical Reference Guide - Page 121
be avoided. Using it can cause the thermal head to stick to the thermal paper surface during printing, and cause printing failure and other problems. The pre-printing also can result in reduced print density. Using thermal paper with a pre-printed recording surface, pre-printing should be done in - Epson TM-m30III | Technical Reference Guide - Page 122
Appendix Printable Area For paper width 80 mm The maximum printable area of paper with a width of 79.5 ± 0.5 mm {3.13 ± 0.02"} is 72 ± 0.2 mm (576 dots), and the approximate space is 3.75 mm on both sides. 79.5 ± 0.5 mm {3.13 ± 0.02"} 72 ± 0.2 mm {2.83 ± 0.01"} 3.75mm {0.15"} 3.75mm {0.15"} For - Epson TM-m30III | Technical Reference Guide - Page 123
Printing and Cutting Positions Appendix Manualcutter position Autocutter position Approx. 9.5 mm {0.37"} Approx. 21.0 mm {0.83"} Center of the print dotline Paper feed direction • The values above may vary slightly as a result of paper slack or variations in the paper. Take this into account - Epson TM-m30III | Technical Reference Guide - Page 124
unit operates normally after being dropped while not operating. Approximately 53 dB (bystander position) Note: The values above are measured in the Epson evaluation condition. Acoustic noise differs depending on the paper used, printing contents, and the setting values, such as print speed or print - Epson TM-m30III | Technical Reference Guide - Page 125
External Dimensions When ejecting paper upward Appendix [Unit: mm] 125 - Epson TM-m30III | Technical Reference Guide - Page 126
When ejecting paper frontward Appendix [Unit: mm] 126 - Epson TM-m30III | Technical Reference Guide - Page 127
When installing the printer in a housing Appendix Slot to pass cables M2.5 screw holes for wall mount brackets Slot to pass cables [Unit: mm] 127 - Epson TM-m30III | Technical Reference Guide - Page 128
Specifications of Interface and Connector Appendix USB Interface The printer is equipped with the following USB interfaces. • USB-A connector • USB-B connector • USB-C connector (USB-PD compatible) USB-A Connector Specifications On-board connector: USB Standard-A connector Item Specifications - Epson TM-m30III | Technical Reference Guide - Page 129
USB vendor-defined class USB printer class 04B8h 0202h 0E32h EPSON TM-m30III String based on the product serial number • Use a Mode] to [Source Fixed]. See "Software Settings" on page 65 for setting instructions. • The voltage used for USB power supply is selected by the smart device and - Epson TM-m30III | Technical Reference Guide - Page 130
Appendix Network Interface For both Ethernet interface and Wi-Fi interface Support protocols Protocols IP, ARP, ICMP, UDP, TCP LP, LPR, TCP Socket Port HTTP/HTTPS SNMP, ENPC DHCP, APIPA Usage Basic communication protocols Printing protocols Used - Epson TM-m30III | Technical Reference Guide - Page 131
IEEE802.11a/b/g/n/ac (2.4 GHz or 5 GHz band) compliant Wi-Fi communication compatible. • Support the IP address automatic acquisition function (DHCP, APIPA). • Infrastructure mode is supported. Communication Standard* • IEEE802.11b (2.4 GHz) • IEEE802.11g (2.4 GHz) • IEEE802.11n (2.4 GHz) • IEEE802 - Epson TM-m30III | Technical Reference Guide - Page 132
WPA2-PSK (AES) access point using the settings above. Settings in SimpleAP mode (Factory default settings) Parameter Setting value SSID Passphrase DIRECT-TM-m30III-"serial number" Serial number ∗ In SimpleAP mode, DHCP Server is working and assign IP address to host automatically. Notes on use - Epson TM-m30III | Technical Reference Guide - Page 133
of up to 8 devices can be registered Initial Settings Setting Contents Bluetooth communication settings Setting Items Initial Settings Bluetooth device name "TM-m30III_xxxxxx" (Where xxxxxx is the last six digits in the serial number) Bundle Seed ID "TXAEAV5RN4" Enable/Disable auto reconnect - Epson TM-m30III | Technical Reference Guide - Page 134
is enabled, it may take some time to connect.) Method 2: After disconnecting from the connected iOS device using applications with the Epson TM Utility or Epson ePOS SDK disconnection feature, make settings on the Bluetooth device you want to connect. ∗ In the following situations, even if the - Epson TM-m30III | Technical Reference Guide - Page 135
Do not send data to the printer if the printer is not ready to print. For developers using the SDK from Epson, see the User's Manual - Chapter 3 Programming Guide - "Printing After Checking the Printer Status". Since Bluetooth is disconnected when this occurs, if the auto reconnect feature is not - Epson TM-m30III | Technical Reference Guide - Page 136
Appendix NFC Tag Transmission standard Frequency Memory Transmission distance ISO14443 A 13.56 MHz 144 byte Approximately 10 mm from the NFC installation location. • The transmission distance is an estimate that depends on our experiment conditions and is not a guaranteed value. • It varies - Epson TM-m30III | Technical Reference Guide - Page 137
format. Dongle specifications Manufacturer: Laird Connectivity Model name: BT-820 For setting methods and settings, see the TM-m30III Utility User's Manual. Procedure When you install the Bluetooth adapter, the printer is restarted and then the adapter is enabled. When you uninstall the Bluetooth - Epson TM-m30III | Technical Reference Guide - Page 138
type 1 byte 02h Incomplete List of 16-bit service UUIDs iBeacon length 1 byte 15h 15h=21=16 supports single Advertising Data Packets. You can change the settings using either of the following two methods. • Changing settings using the Epson TM-m30III Utility for Windows (see the TM-m30III - Epson TM-m30III | Technical Reference Guide - Page 139
Appendix Digest authentication You need Digest authentication to communicate with the printer. The default ID and Password are ID: epson, Pass: serial number and are the same as the administrator for Network settings. Escape processing for configuration scripts When reading/writing a configuration - Epson TM-m30III | Technical Reference Guide - Page 140
Appendix static default status Type Description Specifies the configuration script stored in ROM. Specifies the default configuration script. Acquires information for the Bluetooth adapter. Response Table 5 Response Header Content-Type: application/json; charset=utf-8 Access-Control-Allow- - Epson TM-m30III | Technical Reference Guide - Page 141
is 6 or higher Link { "message": "Success", "detail": null, "description" : { "VendorID": "0a12", "ProductID": "0001", "ProductName": "CSR8510 A10", "Bluetooth LE": "Support" } } 200 OK The HCI Version for the Bluetooth adapter is 5 or lower { "message": "Success", "detail": null, "description - Epson TM-m30III | Technical Reference Guide - Page 142
Appendix Writing the configuration script to the printer You can save a configuration script to the printer using the HTTP POST method. You can save the configuration script to volatile or non-volatile memory. When changing using a low frequency less than once an hour, you can save to non-volatile - Epson TM-m30III | Technical Reference Guide - Page 143
Appendix Function Updates the configuration script in non-volatile memory Deletes the configuration script from non-volatile memory Others POST Parameters Results { "type" : "static", "description": "" } Update successful - Epson TM-m30III | Technical Reference Guide - Page 144
Appendix Table 11 POST Response Body Response Status 200 OK 400 Bad Request 413 Request Entity Too Large 429 Too Many Requests 500 Internal Server Error Body { "message": "Success", "detail": null, "description" : < The string for the configuration script that performed escape processing > } { " - Epson TM-m30III | Technical Reference Guide - Page 145
Appendix Case Body No Type specified Or an invalid parameter has been specified { "message": " Invalid Parameter ", "detail": "A parameter 'type' or 'description' is not specified", "description" : null } When detecting a string with invalid escape processing { "message": " Invalid Parameter - Epson TM-m30III | Technical Reference Guide - Page 146
Appendix Starting and stopping Bluetooth low energy technology Advertising Format: cmd 0x08 0x000A n Function: Starting and stopping transmission of the Advertising packet. Parameter n Length Function 00 2 characters Advertising stop 01 2 characters Advertising start When specifying a - Epson TM-m30III | Technical Reference Guide - Page 147
: 00 d9: 02 d10: 15 02h: Length d11-d26: fa c1 ba 2f 61 a2 4d 83 9a 8c 60 08 7c 23 25 69 TM UUID fac1ba2f-61a2-4d83-9a8c60087c232569 d27: 00 d28: Model No. Major number The Default specifies the ID that indicates the model type using keywords shown - Epson TM-m30III | Technical Reference Guide - Page 148
the following string. IP1: c0 IP2: A8 IP3: 64 IP4: c8 $MODEL_NO 1 byte ID value assigned to the printer model. 23h is used for the TM-m30III. 00: no use 01: reserve 23: TM-m30III $MACn 1 byte Value for #n in the MAC address. Available range: $MAC1,$MAC2, $MAC3, $MAC4, $MAC5, $MAC6 148 - Epson TM-m30III | Technical Reference Guide - Page 149
Character Code Tables Refer to the following URL regarding the character code table. U https://www.epson-biz.com/pos/reference/charcode/ Appendix 149 - Epson TM-m30III | Technical Reference Guide - Page 150
Devices can be connected to the USB-A connector of the TM-m30III in the following ways. TM-m30III Direct connection Secondary connection (a) Wireless LAN unit of OT-WL06 cannot be obtained using any other settings. • Epson ePOS SDK version 2.9.0 or later supports barcode scanner control. 150
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M00146601
Rev. B
Product Overview
Setup
Advanced Usage
Application Development Information
Handling
Appendix