Epson V11H128020 Warranty Statement - Extra Care

IT’S LIKE HAVING A TECHNICAL EXPERT

WITH YOU AT EVERY TURN.

IT COULD HAPPEN.

You could have a breakdown on the road. We know how valuable time is, especially when

you’re traveling. Now you can leave your home or office with confidence, knowing that

EPSON’S Extra Care Road Service provides you with the projector support you need.

WE AIM TO PLEASE.

We’re committed to customer satisfaction. Our Extra Care Road Service offers a level of

support unsurpassed in the industry—it’s easy, fast, and free. No other projector

manufacturer offers a service package so in tune with your needs.

A NEW LEVEL OF SECURITY.

Our program has been specifically designed to cover our projectors in the unlikely event of a

failure. Because of this feature, you don’t have to wait for your unit to be repaired. Instead,

we’ll ship you a replacement projector anywhere in the United States or Canada via overnight

delivery. When the replacement unit arrives, simply return the original unit to us within three

days, using the pre-paid airway bill and packaging we provide—and you’re ready to go!

Note: In most cases, the replacement unit is not new, but EPSON-refurbished. If it is

important to receive your original unit back, please use the basic carry-in service

instead of Road Service.

IT’S EASY.

Wherever you are, we’re just a phone call away. To reach us, call (800) 637-7661 and enter

the PIN provided on your PrivateLine

®

Technical Support card. If you do not have your PIN,

call (562) 276-4394 (in Canada call (905) 709-3839) from 6:00

AM

to 6:00

PM

(Pacific Time),

Monday through Friday. You’ll speak to one of our expert technical support representatives

to see if you need a replacement unit to get up and running again.

FOR YOUR CONVENIENCE.

An Extra Care Road Service sticker is located on the bottom of your projector

so you will always have our telephone number with you.

EXTRA CARE ROAD SERVICE

EPSON offers its projector customers FREE Extra Care Road Service, which runs concurrently

with the two-year basic warranty, based on the terms and conditions described in your

User’s Guide

.

TO ENSURE PROMPT ROAD SERVICE ASSISTANCE, PLEASE REGISTER YOUR

PRODUCT.

You can fill out the registration card that came with your projector. Or register

online at http://epsonwebreg.info2.net/. Registering now will avoid potential delays

in responding to your Road Service request.

EXTRA CARE

SM

ROAD SERVICE

EPSON

®