Epson V11H248020 Product Support Bulletin(s)

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EPSON

P

RODUCT

S

UPPORT

B

ULLETIN

Date:

8/30/2007

Originator:

DS

PSB #:

PSB.2007.08.001

Authorization:

Reference:

N/A

Total Pages:

1

Product(s):

Epson Projectors with an HD-15 VGA Analog/Component Input

Subject:

Elmo HV-110XG Document Camera and Projector Compatibility

This bulletin was created to inform you of an operational issue with the Elmo HV-110XG

Document Camera when initially connected to an Epson projector.

Problem:

When attempting to use the Elmo HV-110XG Document Camera connected via the VGA HD15

connection to display content from its document bed.

When connected to the projector, the

projector displays only the

Blue Screen - No Signal

message and will blink off and on or

display just the Blue Screen - No Signal message.

When a computer is connected to the Elmo

HV-110XG Document Camera and switched to Pass-Through mode, the computer image is

displayed correctly by the projector.

When switching back to the document table source of the

Elmo HV-110XG Document Camera, the problem returns. The Elmo HV-110XG Document

Camera puts out a Progressive Scan 20fps signal to the projector's VGA Analog port.

This

signal is detected at 15 kHz Vertical and 291.8 kHz Horizontal frequencies which are beyond

projector sync specifications.

Solution:

With the Elmo HV-110XG Document Camera powered on and connected to the projector via

the VGA computer cable, access the

Computer1/Computer2

setting in the projector menu

system and select the

Component

setting within the appropriate connection. This will allow

the Elmo HV-110XG Document Camera and projector to sync and the projector to display the

image of the document camera bed and its contents.

However, the image will have a pink

cast.

To eliminate the pink cast, change the projector setting from Component to

RGB

then to

Auto

and exit from the menu

.

The projected image will now look normal.

This will now allow

the Elmo HV-110XG Document Camera to sync and display the image properly to any other

connected Epson projector without having to change the projector settings.