Epson WorkForce 845 Quick Guide - Page 36

Where to Get Help, Epson Technical Support - driver

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■ If you notice light or dark bands across your printouts or they are too faint, run a nozzle check (see page 25) to see if the print head needs cleaning. ■ If you notice jagged vertical lines, you may need to align the print head. See the online User's Guide for instructions. ■ The ink cartridges may be low on ink. Check your cartridge levels (see page 27) and replace cartridges, if necessary (see page 28). ■ Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not recommended), or use a small amount of glass cleaner on a soft cloth, if necessary. Do not spray glass cleaner directly on the glass. Where to Get Help Epson Technical Support Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: ■ Product name (WorkForce 845) ■ Product serial number (located on the label in back and under the scanner) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration and description of the problem Then call: ■ U.S.: (562) 276-4382, 6 AM - 8 PM, Pacific Time, Monday through Friday, and 7 AM - 4 PM Saturday ■ Canada: (905) 709-3839, 6 AM - 8 PM, Pacific Time, Monday through Friday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. 36 Where to Get Help

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36
Where to Get Help
■
If you notice light or dark bands across your printouts or they are too faint, run a
nozzle check (see page 25) to see if the print head needs cleaning.
■
If you notice jagged vertical lines, you may need to align the print head. See the online
User’s Guide
for instructions.
■
The ink cartridges may be low on ink. Check your cartridge levels (see page 27) and
replace cartridges, if necessary (see page 28).
■
Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended), or use a small amount of glass cleaner on a soft cloth, if necessary. Do
not spray glass cleaner directly on the glass.
Where to Get Help
Epson Technical Support
Internet Support
Visit Epson’s support website at
epson.com/support
(U.S.) or
epson.ca/support
(Canada)
and select your product for solutions to common problems. You can download drivers and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with your
questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■
Product name (WorkForce 845)
■
Product serial number (located on the label in back and under the scanner)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration and description of the problem
Then call:
■
U.S.: (562) 276-4382, 6
AM
– 8
PM
, Pacific Time, Monday through Friday, and 7
AM
– 4
PM
Saturday
■
Canada: (905) 709-3839, 6
AM
– 8
PM
, Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long distance
charges may apply.