Epson WorkForce Pro ST-C5500 Users Guide
Epson WorkForce Pro ST-C5500 Manual
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- Epson WorkForce Pro ST-C5500 | Users Guide - Page 1
ST-C5000/ST-C5500 User's Guide - Epson WorkForce Pro ST-C5500 | Users Guide - Page 2
- Epson WorkForce Pro ST-C5500 | Users Guide - Page 3
Contents ST-C5000/ST-C5500 User's Guide...17 Product Basics ...18 Using the Control Panel ...18 Control Panel Buttons and Lights Epson Connect Solutions for Smartphones, Tablets, and More 42 Setting Up Epson Connect Services 43 Using Epson Email Print ...44 Using the Epson iPrint Mobile App 45 3 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 4
...47 Android Printing Using the Epson Print Enabler 47 Using Epson Print and Scan App with Windows Tablets 48 Using the Mopria Print Service ...48 Wi-Fi or Wired Networking...50 Network Security Recommendations 50 Wi-Fi Infrastructure Mode Setup...51 Selecting Wireless Network Settings from the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 5
Printing a PCL or PS3 (PostScript) Status Sheet 82 Loading Paper ...84 Loading Paper in the Cassettes ...84 Paper Loading Capacity ...87 Double-sided Printing Capacity ...91 Compatible Epson Papers...93 Paper or Media Type Settings - Printing Software 94 Selecting the Paper Settings for Each - Epson WorkForce Pro ST-C5500 | Users Guide - Page 6
Header/Footer Settings - Windows 123 Selecting a Printing Preset - Windows 125 Selecting Extended Settings - Windows 127 Extended Settings - Windows 128 Printing Your Document or Photo - Windows 130 Locking Printer Settings - Windows 130 Locked Setting Options...132 Entering a User ID and - Epson WorkForce Pro ST-C5500 | Users Guide - Page 7
for Scanning 194 Scanning a Document in Epson ScanSmart 195 Saving a Scan ...198 Attaching a Scan to Email...199 Sending a Scan to a Cloud Service 200 Printing a Scan ...202 Selecting Epson ScanSmart Settings 203 Changing the Epson Product...203 Changing the Scan Settings ...204 Changing the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 8
Customizing Action Icons ...212 Scanning in Epson Scan 2 ...213 Available Document Source Settings 216 Additional Scanning Settings - Main Settings Tab 216 Additional Scanning Settings - Advanced Settings Tab 217 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 218 Image Format - Epson WorkForce Pro ST-C5500 | Users Guide - Page 9
Windows 257 Sending Faxes Using the Fax Utility - Mac 259 Receiving Faxes...262 Fax Reception ...262 Receiving Faxes Automatically 263 Receiving Faxes Manually...263 Forwarding Received Faxes...264 Receiving a Fax by Polling ...265 Viewing a Fax on the LCD Screen (Using the Fax Box 266 Checking - Epson WorkForce Pro ST-C5500 | Users Guide - Page 10
Power Cleaning Using the Product Control Panel 299 Print Head Alignment ...300 Aligning the Print Head Using the Product Control Panel 300 Cleaning the Paper Guide ...301 Cleaning the Print Head Path ...302 Checking the Number of Sheets Fed 306 Checking the Number of Sheets on the LCD Screen 306 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 11
the External Interface 331 Setting Up Password Encryption 332 Using Your Product on a Secure Network 332 Configuring Protocols and Services in Web Config 332 Protocol Settings...333 Configuring SSL/TLS Communication 337 Configuring SSL/TLS Settings 337 Configuring a Server Certificate - Epson WorkForce Pro ST-C5500 | Users Guide - Page 12
Printer Window 366 Wireless Network Connection is Unstable on a Mac 366 Cannot Print Over a Network...367 Cannot Scan Over a Network ...368 Solving Copying Problems ...369 Product Makes Noise, But Nothing Copies 369 Product Makes Noise When It Sits for a While 369 Originals Do Not Feed From the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 13
Scan to a Shared Folder Over a Network 388 Solving Scanned Image Quality Problems 390 Image Consists of a Few Dots Only 390 Line of Dots Appears in Straight Lines in an Image Appear Crooked 391 Scanned Image Quality Problems 391 Image Colors are Patchy at the Edges 392 Ripple Patterns Appear - Epson WorkForce Pro ST-C5500 | Users Guide - Page 14
in an Incorrect Size 397 Received Fax is Not Printed ...397 Solving USB Device Problems ...397 Cannot View or Print from a USB Device 398 Cannot Save Files on Instructions...416 General Product Safety Instructions 416 Wireless Connection Safety Instructions 418 LCD Screen Safety Instructions - Epson WorkForce Pro ST-C5500 | Users Guide - Page 15
FCC Compliance Statement...419 Binding Arbitration and Class Waiver 422 Trademarks ...425 Copyright Notice...425 libTIFF Software Acknowledgment 426 A Note Concerning Responsible Use of Copyrighted Materials 427 Default Delay Times for Power Management for Epson Products 427 Copyright - Epson WorkForce Pro ST-C5500 | Users Guide - Page 16
- Epson WorkForce Pro ST-C5500 | Users Guide - Page 17
ST-C5000/ST-C5500 User's Guide Welcome to the ST-C5000/ST-C5500 User's Guide. For a printable PDF copy of this guide, click here. 17 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 18
the basic features of your product. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Using the Control Panel See these sections to learn about the control - Epson WorkForce Pro ST-C5500 | Users Guide - Page 19
Control Panel Buttons and Lights 1 The power button and power light 2 The home button 3 The LCD screen 4 The help button 5 The output tray button 6 The received fax light The LCD Screen Status Icon Information Entering Characters on the LCD Screen Job/Status Screen Viewing Animations Parent topic: - Epson WorkForce Pro ST-C5500 | Users Guide - Page 20
The LCD Screen 1 Displays various status information; select an icon to check its status or adjust its settings 2 Menu options 3 Select to display the Job/Status menu 4 Select a tab to view different options and settings 5 Setting options 6 Displays available buttons Parent topic: Control Panel - Epson WorkForce Pro ST-C5500 | Users Guide - Page 21
logout. Displays the Fax Data Information screen. Displays additional information or instructions, such as loading paper or placing a document on the scanner; select the icon to display the information. There is a problem with the indicated setting; select the icon for information on resolving the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 22
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. 1 Displays the character count 2 Moves the cursor left or right 3 Switches between uppercase and lowercase characters, numbers and symbols 4 Switches between characters and numbers or - Epson WorkForce Pro ST-C5500 | Users Guide - Page 23
Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Select the help icon. 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available - Epson WorkForce Pro ST-C5500 | Users Guide - Page 24
Selecting the Date and Time Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator - Epson WorkForce Pro ST-C5500 | Users Guide - Page 25
6. Select the date format you want to use. 7. Use the numeric keypad to enter the current date. 8. Select the time format you want to use. 9. Use the numeric keypad to enter the current time. Parent topic: Using the Control Panel Selecting Your Country or Region Before using your product, select the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 26
settings and prevent them from being changed: • Network settings • Web Service settings • Scan settings • System Administration settings • Fax settings • Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Settings - Epson WorkForce Pro ST-C5500 | Users Guide - Page 27
3. Use the displayed keyboard to enter a password and select OK. 4. Enter your password again to confirm. Note: Keep a copy of your password in a safe place. 5. Select OK. 6. Turn Lock Setting on. When the control panel is locked, you must enter the password to access any of the locked settings. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 28
You see a screen like this: 3. Select Add New. Enter the Administrator password, if necessary. Note: You can save up to 50 presets. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 28 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 29
5. Select the settings you want to save and select Register. You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 29 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 30
restrictions, you must enable them using the product control panel. Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Settings > General Settings. You see a screen like this: 3. Scroll down and select System - Epson WorkForce Pro ST-C5500 | Users Guide - Page 31
4. Select On. 5. Enable Accept Unknown User Jobs to allow users to print from generic drivers or use the WSD scanning function. Parent topic: Using the Control Panel Related tasks Setting a Password and Locking the Control Panel Entering a User ID and Password for Scanning Entering a User ID and - Epson WorkForce Pro ST-C5500 | Users Guide - Page 32
4. Scroll down and select Language. 5. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. Note: An administrator can lock this setting. If you cannot access or change it, contact - Epson WorkForce Pro ST-C5500 | Users Guide - Page 33
• To select a specific sound level, select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 4. If you did not mute the sounds, select Button Press to adjust the volume level. 5. Press to decrease or 6. Select OK to exit. to increase - Epson WorkForce Pro ST-C5500 | Users Guide - Page 34
4. Press the - or + icons to decrease or increase the brightness. 5. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature - Epson WorkForce Pro ST-C5500 | Users Guide - Page 35
Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings > PC - Epson WorkForce Pro ST-C5500 | Users Guide - Page 36
are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem. 1 Automatic Document Feeder (ADF) cover 2 ADF edge guides 3 ADF input tray 4 ADF input support 5 ADF output tray 6 Paper cassette 1 36 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 37
7 Paper cassette 2 1 Paper support and extension 2 Rear paper feed edge guides 3 Rear paper feed slot (paper tray) 4 Output tray 5 Paper cassette edge guides 6 Paper cassette Parent topic: Product Parts Locations 37 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 38
Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. 1 Document cover 2 Scanner glass 3 Control panel 4 USB Type A port for external devices 5 Ink tank cover 6 Ink tanks 38 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 39
7 Ink tank cap 1 Maintenance box cover 2 Scanner unit 3 Print head 4 Transportation lock 5 Inner cover Parent topic: Product Parts Locations 39 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 40
parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. 1 Rear cover 2 AC inlet 3 Line port 4 USB port 5 LAN port 6 EXT. port Parent topic: Product Parts Locations Using Power Saving Settings Your product enters - Epson WorkForce Pro ST-C5500 | Users Guide - Page 41
Parent topic: Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. Note: This setting can be locked by an administrator. If you cannot access this setting, contact your administrator for assistance. 1. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 42
Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. Note: This setting can be locked by an administrator. If you cannot access this setting, contact your administrator for assistance. 1. Press the home button, if - Epson WorkForce Pro ST-C5500 | Users Guide - Page 43
Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic: Product Basics Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using - Epson WorkForce Pro ST-C5500 | Users Guide - Page 44
3. Select Web Service Settings > Epson Connect Services. You see a screen like this: 4. Select Register. 5. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson - Epson WorkForce Pro ST-C5500 | Users Guide - Page 45
pages over a wireless network. You can also scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive. 1. Connect your product to your wireless network. See the link below. 2. Visit epson.com/connect (U.S), epson.ca - Epson WorkForce Pro ST-C5500 | Users Guide - Page 46
to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address and password Scan to Cloud, and select Destination List. 5. Click Add, then follow the instructions on the screen to create your destination list. 6. Now you are ready to - Epson WorkForce Pro ST-C5500 | Users Guide - Page 47
Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software. Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 48
Microsoft OneDrive. Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products Wi-Fi or Wired Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android - Epson WorkForce Pro ST-C5500 | Users Guide - Page 49
: On some Samsung Galaxy devices, Mopria may come preinstalled. 3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service, if necessary. 4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android - Epson WorkForce Pro ST-C5500 | Users Guide - Page 50
interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. • Connect your product only to - Epson WorkForce Pro ST-C5500 | Users Guide - Page 51
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer - Epson WorkForce Pro ST-C5500 | Users Guide - Page 52
your product on a wireless network, follow the instructions on the Start Here sheet and install the from the Epson website. The installer program will guide you through the network setup. Note: Breakdown or Manually to enter the name manually. Use the displayed keyboard to enter your network - Epson WorkForce Pro ST-C5500 | Users Guide - Page 53
7. Select the Enter Password field and enter your wireless password using the on-screen keyboard. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right - Epson WorkForce Pro ST-C5500 | Users Guide - Page 54
The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. If you are printing from a computer, make sure - Epson WorkForce Pro ST-C5500 | Users Guide - Page 55
Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode (Simple AP) You can enable Wi-Fi Direct mode to allow direct communication between your product and computer, mobile devices, or other devices (up to 8) without a wireless router or access point. Note: Make sure the Epson iPrint app - Epson WorkForce Pro ST-C5500 | Users Guide - Page 56
to complete Wi-Fi Direct setup: • For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the instructions on your device. Select Next on the LCD screen to display your product information, then open the compatible Epson printing app on your device and - Epson WorkForce Pro ST-C5500 | Users Guide - Page 57
Note: If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet. 1. Press the home button, if necessary. 2. Select the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Select Start Setup. 5. Select Change. 57 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 58
You see this screen: 6. Do one of the following: • To change the Wi-Fi Direct network name, select Change Network Name and select Yes. Select Change, then use the on-screen keyboard to enter the new network name. • To change the Wi-Fi Direct password, select Change Password and select Yes. Use the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 59
• To enter a space, select Space. • To finish entering your network name or password, select OK. 8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. Note: Make a note of the SSID and password that appear. 9. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 60
. 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. Note: Make sure you press Start Setup within two to help you determine the causes of any network-related problems you may have with your product. 60 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 61
you have. Parent topic: Wi-Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. Make sure a few sheets of plain paper are loaded in the lower cassette. 2. Press the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 62
You see a screen like this: 4. Select Connection Check. 5. Select Print Check Report to print the network connection report. Examine any error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking 62 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 63
Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear at the top of the report. 1 Error - Epson WorkForce Pro ST-C5500 | Users Guide - Page 64
product cannot display the SSID correctly. • If you are trying to connect using the WPS push button method, make sure your router or access point supports it. • If you are using a network password, check the label on your router or access point to confirm that you are using the correct password - Epson WorkForce Pro ST-C5500 | Users Guide - Page 65
raise the connection limit. See your router or access point documentation for instructions. E-8 Incorrect IP address is assigned to the printer. Confirm IP Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; - Epson WorkForce Pro ST-C5500 | Users Guide - Page 66
assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 67
Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or - Epson WorkForce Pro ST-C5500 | Users Guide - Page 68
Network Environment Messages Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router. Move your product closer to your router or access point, and remove any - Epson WorkForce Pro ST-C5500 | Users Guide - Page 69
> Server Settings. You see a screen like this: 4. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server. 69 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 70
USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network Connection If - Epson WorkForce Pro ST-C5500 | Users Guide - Page 71
. 6. Follow the on-screen instructions to install the software. 7. following the rest of the on-screen instructions. Parent topic: Changing or Updating Epson website using the instructions on the Start Here connection type or need to solve a problem with your network connection. Note: Before - Epson WorkForce Pro ST-C5500 | Users Guide - Page 72
Wi-Fi Direct Features You may need to disable your product's Wi-Fi Direct features if you change your connection type or need to solve a problem with your Wi-Fi Direct connection. 1. Press the home icon, if necessary. 2. Select the icon. 72 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 73
You see a screen like this: 3. Select Wi-Fi Direct. 4. Select Change. 5. Select Disable Wi-Fi Direct. 6. Select Disable the settings to disable Wi-Fi Direct. 7. Select Close. Parent topic: Changing or Updating Network Connections 73 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 74
the software as described on the Start Here sheet (ST-C5500). To download the PCL or PostScript drivers, visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product. Installing the PCL Driver - Windows Installing the PostScript (PS3) Printer Software - Windows Installing the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 75
3. Follow the on-screen instructions until you see this screen: 4. If your product is already connected to a network, select Yes: Network connection and click OK. You see a screen like this: 75 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 76
or epson.ca/support (Canada) and select your product. 2. After downloading the installer file, double-click the downloaded file to install the software. 3. Click OK. 4. Click Accept. 5. Click Install. 6. Click Next and follow the on-screen instructions. Parent topic: Enabling PCL or PostScript - Epson WorkForce Pro ST-C5500 | Users Guide - Page 77
on the next two screens. 5. Click Agree. 6. Click Install. 7. If necessary, enter the administrator password. 8. Click Start and follow the on-screen instructions. Parent topic: Enabling PCL or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and - Epson WorkForce Pro ST-C5500 | Users Guide - Page 78
PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing. Common Settings menu Option Paper Size Paper Type Orientation Quality Ink Save Mode Print Order Number of Copies Binding Margin Auto Paper Ejection 2-Sided Printing Available - Epson WorkForce Pro ST-C5500 | Users Guide - Page 79
Option Font Source Font Number Pitch Height Symbol Set Form CR Function LF Function Paper Source Assign PS Menu Available settings Resident Download 0 to 111 0.44 to 99.99 cpi 4.00 to 999.75 pt Various 5 to 128 lines CR CR+LF LF CR+LF 4 4K 5S Description Uses a font preinstalled on the printer - Epson WorkForce Pro ST-C5500 | Users Guide - Page 80
Option Error Sheet Coloration Binary PDF Page Size Available settings On/Off Color Mono On/Off Various sizes Description Prints a sheet showing the status when errors occur during PostScript or PDF printing Selects the color mode for PostScript printing Enable when printing files that contain - Epson WorkForce Pro ST-C5500 | Users Guide - Page 81
You see a screen like this: 3. Select the printing language and interface options for your connection type. 4. When you are finished, press the home button to return to the Home screen. Printing Language and Interface Options Parent topic: Enabling PCL or PostScript Printing Printing Language and - Epson WorkForce Pro ST-C5500 | Users Guide - Page 82
Printing Language menu Option USB Network Available settings Auto PCL PS PDF Description Select the language for the USB or network interface Parent topic: Selecting Printer Language and Interface Settings Printing a PCL or PS3 (PostScript) Status Sheet You can print a PCL or PS3 (PostScript) - Epson WorkForce Pro ST-C5500 | Users Guide - Page 83
Parent topic: Enabling PCL or PostScript Printing 83 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 84
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassettes Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel - Epson WorkForce Pro ST-C5500 | Users Guide - Page 85
2. Slide the side edge guides outward all the way, then slide the side front edge guide to the paper size you are using. 3. Load paper with the printable side facedown. 4. Slide the side edge guides against the paper. 85 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 86
Note: Make sure the paper fits beneath the arrow mark inside the edge guides. 5. Insert the paper cassette all the way into the product. 6. Do one of the following: • Select the size and type of paper you loaded on - Epson WorkForce Pro ST-C5500 | Users Guide - Page 87
top edge first. • Do not load paper above the line underneath the arrow mark inside the edge guides. • Check the paper package for any additional loading instructions. Note: When printing on glossy photo papers, ink drying times increase considerably (humidity, temperature, and other environmental - Epson WorkForce Pro ST-C5500 | Users Guide - Page 88
Paper type Plain paper Pre-printed paper Letterhead paper Colored paper Recycled paper High-quality plain paper Paper size Loading capacity Cassette 1 Cassette 2 A4 (8.3 × 11.7 inches 250 [210 × 297 mm]), Letter (8.5 × 11 inches [216 × 279 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), B5 (7.2 × - Epson WorkForce Pro ST-C5500 | Users Guide - Page 89
Paper type Plain paper Letterhead paper Recycled paper Colored paper Pre-printed paper High-quality plain paper Envelopes Paper size Loading capacity Cassette 1 Cassette 2 User defined (3.5 × 5 250 - inches [89 × 127 mm] to 8.5 × 14 inches [215.9 × 355.6 mm]) User defined (3.5 × 14 1 - - Epson WorkForce Pro ST-C5500 | Users Guide - Page 90
Paper type Paper size Loading capacity Cassette 1 Cassette 2 Thick paper (24 to 43 Supported paper 50 - lb [91 to 160 g/m2]) sizes* User defined (3.5 × 5 50 - inches [89 × 127 mm] to ) 20 - - 20 1 * Select the paper specification link below to view the list of supported paper sizes. 90 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 91
Epson Paper Capacity Paper type Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte Epson High Quality Ink Jet Paper Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Glossy - Epson WorkForce Pro ST-C5500 | Users Guide - Page 92
[216 × 279 mm]) Epson Multipurpose Plus Paper Thick paper 1 (25 to 43 lb [91 to 160 Supported paper sizes1 g/m2]) User defined2 Thick paper 2 (43 to 68 lb [161 to 256 g/m2]) Manual double-sided printing capacity 30 sheets 30 sheets 10 sheets 1 sheet 1: Select the paper specification link - Epson WorkForce Pro ST-C5500 | Users Guide - Page 93
2: Available only when printing from a computer. Parent topic: Loading Paper Related references Paper Specifications Compatible Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or latin.epson.com (Latin American sales - Epson WorkForce Pro ST-C5500 | Users Guide - Page 94
Paper Type Epson Premium Photo Paper Glossy Size 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Ultra Premium Photo Paper 8 × 10 inches (203 × 254 mm) Glossy Letter (8.5 × 11 inches [216 × 279 mm]) Epson Premium Photo Paper Semi-gloss Letter (8.5 × 11 inches [216 × - Epson WorkForce Pro ST-C5500 | Users Guide - Page 95
For this paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Thick paper (25 to 40 lb [91 to 150 g/m2]) Thick paper (40 to 53 lb [151 to 200 g/m2]) Thick paper (53 to 68 lb [201 to 256 g/m2]) Select this paper Type or Media Type setting Premium Presentation Paper Matte Card - Epson WorkForce Pro ST-C5500 | Users Guide - Page 96
3. Select the size and type of paper you loaded. 4. Select the back arrow to select another paper source or press the Home screen. Paper Type Settings - Control Panel Parent topic: Loading Paper home button to return to the Paper Type Settings - Control Panel Select a Paper Type setting that - Epson WorkForce Pro ST-C5500 | Users Guide - Page 97
Parent topic: Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product. Note: These settings can be locked by an administrator. If you - Epson WorkForce Pro ST-C5500 | Users Guide - Page 98
Paper Source Available settings Settings option Paper Setting Various Rear Paper Feed On Priority Off A4/Letter Auto On Switching Off Auto Select Settings Copy Fax Other Error Notice Paper Size Notice Paper Type Notice Paper Setup On Auto Display Off Description Select the paper - Epson WorkForce Pro ST-C5500 | Users Guide - Page 99
You see a screen like this: 3. Adjust the settings as necessary. 4. When you are finished, press the home button to return to the Home screen. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print - Epson WorkForce Pro ST-C5500 | Users Guide - Page 100
Universal Print Available settings Settings option Skip Blank Page On Off Description Select On to skip printing of blank pages automatically Parent topic: Selecting the Universal Print Settings 100 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 101
Placing Originals on the Product Follow the instructions here to place your original documents or photos on mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals. 101 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 102
1. Open the document cover. Caution: Be careful not to trap your hands or fingers when opening or closing the document cover. Note: If there is any dust or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced. Use a soft, - Epson WorkForce Pro ST-C5500 | Users Guide - Page 103
edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 3. Close the document cover gently to keep your original in place. Caution: Do not push - Epson WorkForce Pro ST-C5500 | Users Guide - Page 104
on the scanner glass to avoid wrinkling or damaging them. Note: To view animated instructions on how to place originals on the scanner glass, press the button and select How in the ADF. 1. Slide the ADF edge guides outward. 2. Fan your stack of originals and tap them gently on a flat surface to even - Epson WorkForce Pro ST-C5500 | Users Guide - Page 105
3. Insert the originals into the ADF faceup and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up. 105 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 106
4. Slide the ADF edge guides against the originals, but not too tightly. Note: Do not add originals while scanning. Parent topic: Placing Originals on the Product Related topics Scanning Copying Faxing 106 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 107
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including - Epson WorkForce Pro ST-C5500 | Users Guide - Page 108
6. Change any of the displayed settings as necessary. 7. Select Advanced to view and change additional copy settings, if necessary. 8. Select Preview to preview your copy on the LCD screen. 9. Select Presets to save your copy settings. Note: Presets can be locked by an administrator. If you can't - Epson WorkForce Pro ST-C5500 | Users Guide - Page 109
Copying option Paper Setting Original Type Density Reduce/Enlarge 2-Sided Available settings Description Various sources Select the paper source that you want to use. If you select Auto, paper is fed automatically depending on the paper settings you selected for the paper sources. Text Text & - Epson WorkForce Pro ST-C5500 | Users Guide - Page 110
Copying option Finishing Available settings Group (Same Pages) Description Select to print multiple copies of a multi-page document in unordered groups Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets Orientation (Original) Readable Direction - Epson WorkForce Pro ST-C5500 | Users Guide - Page 111
Copying option Available settings Remove Shadow Off On Remove Punch Off Holes On ID Card Copy Off On Description Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper Select On to erase the binding - Epson WorkForce Pro ST-C5500 | Users Guide - Page 112
a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking you have the latest product software. Follow the on-screen instructions. Printing with the Standard Epson Printer Software - Windows Printing - Epson WorkForce Pro ST-C5500 | Users Guide - Page 113
Entering a User ID and Password for Printing Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document - Epson WorkForce Pro ST-C5500 | Users Guide - Page 114
You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 115
7. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 8. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 9. Select the Quality - Epson WorkForce Pro ST-C5500 | Users Guide - Page 116
Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the paper source. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 117
paper on the long edge. • Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper on the short edge. • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long - Epson WorkForce Pro ST-C5500 | Users Guide - Page 118
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 118 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 119
to return to the Main tab. 8. Print a test copy of your double-sided document to test the selected settings. 9. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with the Standard Epson - Epson WorkForce Pro ST-C5500 | Users Guide - Page 120
Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing to prevent ink smearing. Parent topic: Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print - Epson WorkForce Pro ST-C5500 | Users Guide - Page 121
• Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage. Select the percentage in the % menu. 2. To add the following features, click the Watermark Features button: • Watermark: adds a visible watermark to your printout • Header/Footer: adds information such - Epson WorkForce Pro ST-C5500 | Users Guide - Page 122
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and - Epson WorkForce Pro ST-C5500 | Users Guide - Page 123
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional - Epson WorkForce Pro ST-C5500 | Users Guide - Page 124
Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Page Number 124 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 125
• Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick - Epson WorkForce Pro ST-C5500 | Users Guide - Page 126
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets. 4. To choose a preset - Epson WorkForce Pro ST-C5500 | Users Guide - Page 127
Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select - Epson WorkForce Pro ST-C5500 | Users Guide - Page 128
You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended - Epson WorkForce Pro ST-C5500 | Users Guide - Page 129
Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases - Epson WorkForce Pro ST-C5500 | Users Guide - Page 130
Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print. 1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 131
• Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product and select Printer - Epson WorkForce Pro ST-C5500 | Users Guide - Page 132
5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 133
Setting Multi-Page All Document Settings Options Off 2-Up 4-Up 6-Up 8-Up 9-Up 16-Up - Description Prohibits multi-page settings Allows printing of 2 pages on one sheet of paper Allows printing of 4 pages on one sheet of paper Allows printing of 6 pages on one sheet of paper Allows printing of 8 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 134
1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . Select Printer Settings and click the Maintenance tab. 2. Click the Printer and Option Information button. 3. Select the Save Access Control - Epson WorkForce Pro ST-C5500 | Users Guide - Page 135
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 136
Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right- - Epson WorkForce Pro ST-C5500 | Users Guide - Page 137
update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows 137 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 138
Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 139
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. 139 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 140
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to - Epson WorkForce Pro ST-C5500 | Users Guide - Page 141
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 141 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 142
described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac 142 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 143
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to - Epson WorkForce Pro ST-C5500 | Users Guide - Page 144
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson WorkForce Pro ST-C5500 | Users Guide - Page 145
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on - Epson WorkForce Pro ST-C5500 | Users Guide - Page 146
Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 147
Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Quality For text and graphics with increased quality and print speed. Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac - Epson WorkForce Pro ST-C5500 | Users Guide - Page 148
Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print - Epson WorkForce Pro ST-C5500 | Users Guide - Page 149
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 150
are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any - Epson WorkForce Pro ST-C5500 | Users Guide - Page 151
Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job. Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding - Epson WorkForce Pro ST-C5500 | Users Guide - Page 152
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and - Epson WorkForce Pro ST-C5500 | Users Guide - Page 153
Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes - Epson WorkForce Pro ST-C5500 | Users Guide - Page 154
Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print - Epson WorkForce Pro ST-C5500 | Users Guide - Page 155
Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your printer, visit Setting Up Your - Epson WorkForce Pro ST-C5500 | Users Guide - Page 156
You see a window like this: 3. Make sure Acquire from Printer is selected and click Get. The product's settings and other information appears in the Current Printer Information area. 4. Click OK. Parent topic: Printing with the PCL Printer Software - Windows Selecting Basic Print Settings - PCL - Epson WorkForce Pro ST-C5500 | Users Guide - Page 157
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select the PCL option of your product as the printer you want to use. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 158
5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as - Epson WorkForce Pro ST-C5500 | Users Guide - Page 159
1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers & scanners. Right-click on your product, select the PCL option, and select Printer properties. • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Right- - Epson WorkForce Pro ST-C5500 | Users Guide - Page 160
2. Select the print settings you want to use as defaults in all your Windows programs. 3. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with the PCL Printer Software - Windows - Epson WorkForce Pro ST-C5500 | Users Guide - Page 161
You see this window: 4. Select the checkbox for the settings you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. PCL Driver Locked Setting Options Parent topic: - Epson WorkForce Pro ST-C5500 | Users Guide - Page 162
Setting Watermark Options Various text watermarks Add/Delete Settings Header/Footer Off On Settings Color 2-sided printing Multi-Page Color Grayscale Off On Off 2-Up 4-Up 6-Up 8-Up 9-Up 16-Up Description Lets you select the text for the watermark or prohibit watermarks Lets you add or delete - Epson WorkForce Pro ST-C5500 | Users Guide - Page 163
Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm - Epson WorkForce Pro ST-C5500 | Users Guide - Page 164
You see this window: 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Select one of the following as the Color setting: • To print text and graphics in black only, select the Black & White setting. • To print a color - Epson WorkForce Pro ST-C5500 | Users Guide - Page 165
You see this window: 9. Select the print options as necessary. 10. Click OK when you are finished. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Related references Paper Source Options - Windows Selecting Default Print Settings - PostScript Printer Software - Windows - Epson WorkForce Pro ST-C5500 | Users Guide - Page 166
1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers & scanners. Right-click on your product and select Printer properties. • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and - Epson WorkForce Pro ST-C5500 | Users Guide - Page 167
Settings - PostScript Printer Software - Mac Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) • No - Epson WorkForce Pro ST-C5500 | Users Guide - Page 168
3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. You see the expanded printer settings window for your product: 168 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 169
Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 6. Select - Epson WorkForce Pro ST-C5500 | Users Guide - Page 170
You see these settings: 9. Select All Pages From or First Page From and select the paper source you want to print from. 10. Select Printer Features from the pop-up menu. 170 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 171
You see these settings: 11. Select Plain as the MediaType setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. • For the best printing with reduced speed - Epson WorkForce Pro ST-C5500 | Users Guide - Page 172
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods - Epson WorkForce Pro ST-C5500 | Users Guide - Page 173
or Windows 7. To use this feature, you must first set up a WSD (Web Services for Devices) port on your Windows 7 computer (the port is set up automatically on Windows 11, Windows 10, and Windows 8.x). 6. Follow the instructions in the links below to complete your scan. Scanning to Email Scanning to - Epson WorkForce Pro ST-C5500 | Users Guide - Page 174
Scanning to the Cloud Control Panel Scanning Options Parent topic: Starting a Scan Related tasks Using Presets Entering Characters on the LCD Screen Related topics Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file using your product's control - Epson WorkForce Pro ST-C5500 | Users Guide - Page 175
4. Select Email. You see a screen like this: 5. Do one of the following: • Select an email address from any of the displayed frequent contacts. • Select Keyboard to use the on-screen keyboard to enter the email address for the recipient(s) and select OK. • Select Contacts and choose an email address - Epson WorkForce Pro ST-C5500 | Users Guide - Page 176
Your product scans your original and emails the scanned file. Parent topic: Starting a Scan Using the Product Control Panel Scanning to a Connected Computer You can scan an original and save it to a connected computer using your product's control panel. The computer must be connected using a USB - Epson WorkForce Pro ST-C5500 | Users Guide - Page 177
You see a screen like this: 5. Select Select action and choose one of the following options: • Preview on Computer to preview the scan and select file save settings in ScanSmart. • Save as JPEG to save the scanned image as a JPEG file. • Save as PDF to save the scanned document or image as a PDF - Epson WorkForce Pro ST-C5500 | Users Guide - Page 178
4. Select Scan. You see a screen like this: 5. Select Memory Device. You see a screen like this: 6. Select the settings as necessary. 178 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 179
7. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 8. Select Save. Your product scans your original and saves the scanned file to the connected memory device. Parent - Epson WorkForce Pro ST-C5500 | Users Guide - Page 180
4. Select Cloud. You see a screen like this: 5. Select the + icon and select a cloud destination. 6. Select the settings as necessary. 7. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your - Epson WorkForce Pro ST-C5500 | Users Guide - Page 181
Scan Settings Color Mode File Format Resolution 2-Sided Scan Area Original Type Orientation (Original) Density Available options Description B&W Select to scan images in black and white Color Select to scan images in color JPEG Select for photos. You can also select the Compression Ratio. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 182
its location to your product's Contacts list. Note: If you are creating a shared network folder on a Mac, see your Mac documentation for instructions on creating the folder. The instructions here are for Windows. First make sure you connected your product and computer to the same network. 182 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 183
this PC and follow the on-screen prompts. • Windows 7: Select Change Settings, change the computer's name, and click OK. (See Windows Help for instructions, if necessary.) Note: You need to be logged into Windows as an administrator to change the computer's name. After changing the name, restart - Epson WorkForce Pro ST-C5500 | Users Guide - Page 184
computer's internet browser. Before you begin, print a network status sheet and locate the IP address for your product on the sheet. Note: These instructions use Internet Explorer as an example browser. 1. Start Internet Explorer on a computer that is using the same network as your product. 2. Type - Epson WorkForce Pro ST-C5500 | Users Guide - Page 185
6. Select an empty number you want to use for the contact you are adding and click Edit. 7. Enter the following information for the contact: • Name: The name to display in your product's contact list. • Index Word: Enter a word to identify this entry when searching for it (up to 30 characters). This - Epson WorkForce Pro ST-C5500 | Users Guide - Page 186
2. Select Settings > Contacts Manager > Register/Delete. You see a screen like this: 3. Select Add Entry. 4. Select Add Contact. 5. Do one of the following: • To create a contact for scanning to fax, select Fax. • To create a contact for scanning to email, select Email. • To create a location for - Epson WorkForce Pro ST-C5500 | Users Guide - Page 187
• For an email contact, select the Enter Email Address field. Use the on-screen keyboard to enter the address and select OK. • For a network folder or FTP location, select the Communication Mode field and select an option. Then select the Enter Location field, use the on-screen keyboard to enter the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 188
4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Choose a saved location on the Destination tab. • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP. Then select the Enter Location field, enter the folder location, and - Epson WorkForce Pro ST-C5500 | Users Guide - Page 189
Enter the folder path name for the location setting in one of the following formats depending on the Communication Mode setting you selected: • SMB: \\host name\folder • FTP: ftp://host name/folder name • Select an email address from any displayed frequent contacts. 6. Select Scan Settings. 7. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 190
• Windows 11: Click , then search for Epson Scan 2 and select it. • Windows 10: Click and select EPSON > Epson Scan 2. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > - Epson WorkForce Pro ST-C5500 | Users Guide - Page 191
You see an Epson Scan 2 window like this: 191 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 192
must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source - Epson WorkForce Pro ST-C5500 | Users Guide - Page 193
You see an Epson Scan 2 window like this: 193 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 194
or Tablet You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described - Epson WorkForce Pro ST-C5500 | Users Guide - Page 195
: Starting a Scan Scanning a Document in Epson ScanSmart You can scan and review documents and photos in Epson ScanSmart. Note: The images in this guide show Windows screens. Mac screens may be slightly different. Depending on your product model and software version, not all options may be available - Epson WorkForce Pro ST-C5500 | Users Guide - Page 196
• Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Epson ScanSmart. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson ScanSmart. You see a screen like this: 3. Select an option for the Scan area setting, if - Epson WorkForce Pro ST-C5500 | Users Guide - Page 197
scanned image. • Select Crop to crop the selected image. • Control-click two images, select Stitch Images, and follow the on-screen instructions to combine them into a single image. 6. If Photo Mode is automatically detected, the following enhancement options are available: • Auto Color Enhancement - Epson WorkForce Pro ST-C5500 | Users Guide - Page 198
an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats. 1. Make sure your originals - Epson WorkForce Pro ST-C5500 | Users Guide - Page 199
should be configured before scanning. You must install a MAPI-type email program such as Outlook Express, Windows Live Mail, Entourage, or Mac Mail. Webbased email services such as Gmail are not supported. If you do not have a supported email program, you see an error message. 199 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 200
Attach to E-mail. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service. 1. Make sure your originals are scanned and reviewed. See the link below. 200 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 201
2. In the Select Action window, click one of the cloud service send options. You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The - Epson WorkForce Pro ST-C5500 | Users Guide - Page 202
Printing a Scan You can print your scanned image and save the scanned file to your computer. Note: Printing scanned images is available only with Epson printers. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Print. You see a screen - Epson WorkForce Pro ST-C5500 | Users Guide - Page 203
4. Click Print. Parent topic: Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings After starting Epson ScanSmart, you can change various scanning settings. Changing the Epson Product Changing the Scan Settings Changing the File Name Settings Changing the Save Settings - Epson WorkForce Pro ST-C5500 | Users Guide - Page 204
You see a screen like this: 2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, - Epson WorkForce Pro ST-C5500 | Users Guide - Page 205
You see a screen like this: 2. Do one of the following: • To change Document Mode settings, select Document Mode > Custom Settings. • To change Photo Mode settings, select Photo Mode and click Close. When you start a scan, you will be prompted to select scan settings. 205 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 206
You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings 206 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 207
Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab. 207 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 208
You see a screen like this: 3. Change the settings as necessary: • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type - Epson WorkForce Pro ST-C5500 | Users Guide - Page 209
You see a screen like this: 2. Click the Save Settings tab. 209 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 210
You see a screen like this: 3. Click Options for a file format and change the settings as necessary. 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 211
Setting General Options Generate PDF/A File Create file with all pages Compression Level Description Creates a PDF that conforms to PDF/A-1 standards Saves all pages as one file Selects the compression level for color or grayscale images JPEG Options Setting Image Quality Options Options - - Epson WorkForce Pro ST-C5500 | Users Guide - Page 212
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button. You see a screen like this: 2. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 213
You see a screen like this: 3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 214
You see this window: 214 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 215
2. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches the size of your - Epson WorkForce Pro ST-C5500 | Users Guide - Page 216
13. Select the format in which you want to save your scanned file as the Image Format setting. If necessary, select Options and select any desired format options. 14. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to modify the file name settings. 15. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 217
pages in a scan, including rotating pages and changing the page order. Note: To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is saved as a separate file. Skip - Epson WorkForce Pro ST-C5500 | Users Guide - Page 218
then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want - Epson WorkForce Pro ST-C5500 | Users Guide - Page 219
6. Select Searchable PDF as the Image Format setting. 7. Select Options from the Image Format list. You see this window: 8. Select any of the options on the General tab. 9. Select the Text tab. 10. Make sure the language used in the document text is selected as the Text Language setting. 11. Select - Epson WorkForce Pro ST-C5500 | Users Guide - Page 220
Related topics Placing Originals on the Product Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image - Epson WorkForce Pro ST-C5500 | Users Guide - Page 221
• The image may become too large to fit on your display or print on paper If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting - Epson WorkForce Pro ST-C5500 | Users Guide - Page 222
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of - Epson WorkForce Pro ST-C5500 | Users Guide - Page 223
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson WorkForce Pro ST-C5500 | Users Guide - Page 224
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering - Epson WorkForce Pro ST-C5500 | Users Guide - Page 225
Related references Cannot Receive Faxes with a Telephone Connected to Your Product Related tasks Using the Fax Setup Wizard Receiving Faxes Automatically Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave - Epson WorkForce Pro ST-C5500 | Users Guide - Page 226
the source of the faxes you send. 6. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Proceed. Select the ring pattern to be used for incoming faxes or select All. Go to the next step. • If - Epson WorkForce Pro ST-C5500 | Users Guide - Page 227
Proceed, or press the back arrow to change the settings. 8. On the Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result. If there are any errors reported, try the solutions on the report and - Epson WorkForce Pro ST-C5500 | Users Guide - Page 228
3. Select Access Code. 4. Select Use. 5. Select the Access Code field. 6. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive - Epson WorkForce Pro ST-C5500 | Users Guide - Page 229
Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has started receiving the fax, then hang up the phone. Parent topic: Setting Up Basic Fax - Epson WorkForce Pro ST-C5500 | Users Guide - Page 230
Basic Settings - Fax Send Settings - Fax Receive Settings - Fax Report Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes. Setting Fax Speed ECM Dial Tone Detection Line Type Header - Epson WorkForce Pro ST-C5500 | Users Guide - Page 231
Distinctive Ring Rings to Answer Remote Receive Rejection Fax Options Manual Auto All Single Double Triple Double&Triple 1 to 9 to the same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can receive faxes - Epson WorkForce Pro ST-C5500 | Users Guide - Page 232
Setting Batch Send Save Failure Data Options Off On Off On Wait Time for Next Off Original On Fax Preview Display Off Time On Description Sorts outgoing faxes by recipient in the product's memory, and then sends them as a batch. Saves faxes that failed to be sent in the product's memory. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 233
Setting Conditional Save/Forward Common Settings Print Settings Setting Auto Reduction Split Page Settings Auto Rotation Add Reception Information 2-Sided Print Start Timing Options - Inbox Settings Email Subject to Forward Description Sets up conditions to save, forward, or print received faxes. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 234
Setting Collation Stack Print Suspend Time Quiet Mode Options On Off Off On Time to Stop Time to Restart On Off Description Select On to print incoming faxes so that the pages are stacked in the correct page order. (When the product is low on memory, this option may not be available.) Select On to - Epson WorkForce Pro ST-C5500 | Users Guide - Page 235
Setting Attach Fax Image to Report Report Format Output Method Options Off On(Large Image) On(Small Image) Simple Detail Print Save to Memory Device Forward Description Does not include an image on the Transmission Report Prints a Transmission Report that includes the upper part of the first page - Epson WorkForce Pro ST-C5500 | Users Guide - Page 236
Setting Clear Backup Data Options - Description Deletes all sent or received fax data remaining in your product's memory; run this function if you are giving away or disposing of your product. Parent topic: Selecting Advanced Fax Settings Setting Up the Fax Utility - Windows You can set up the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 237
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window. 237 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 238
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax - Epson WorkForce Pro ST-C5500 | Users Guide - Page 239
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see a window - Epson WorkForce Pro ST-C5500 | Users Guide - Page 240
Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Faxing Creating a Contact You can create a list of contacts to save frequently used fax numbers. Note: You can create up to 200 contacts and contact groups combined. 1. Press - Epson WorkForce Pro ST-C5500 | Users Guide - Page 241
4. Select the icon. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK. 241 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 242
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK. Note: This field is automatically populated after you enter the name. This field is optional. 9. Select the Fax Number field, and use the numeric keypad - Epson WorkForce Pro ST-C5500 | Users Guide - Page 243
3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the contact you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, - Epson WorkForce Pro ST-C5500 | Users Guide - Page 244
You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon. 5. Select Add Group. You see a screen like this: 244 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 245
6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a - Epson WorkForce Pro ST-C5500 | Users Guide - Page 246
You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the group you want to edit or delete. You see a screen like this: 246 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 247
Note: If you want to delete the entire group, select Delete. 5. To edit the group, select Edit. 6. Select Contact(s) Added to the Group. You see a list of the contacts in your group. 7. Select the contact you want to add or delete. Each selected contact is highlighted. 8. Select Close. 9. Select OK. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 248
Note: You can send a black-and-white fax to up to 200 recipients at a time, or send a color fax to one recipient at a time. If your recipient's fax machine does not print in color, your fax is automatically sent in black-and-white. Note: The product can queue up to 50 black-and-white fax jobs. You - Epson WorkForce Pro ST-C5500 | Users Guide - Page 249
number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code. If your fax number requires a brief pause, select the pause symbol (-). icon to insert a • Select Contacts to display the contact list. Select one or more contacts (select the contact - Epson WorkForce Pro ST-C5500 | Users Guide - Page 250
Related references Fax Sending Options Related tasks Using Presets Selecting the Line Type Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Fax Sending Options While sending a fax, you can select Fax Settings and select these options. Setting Resolution Density - Epson WorkForce Pro ST-C5500 | Users Guide - Page 251
Setting Options Continuous Scan (ADF) Off On Original Size (Glass) Various sizes Color Mode Direct Send B&W Color Off On Priority Send Off On Send Fax Later Off On Add Sender Information Off Outside of Image Inside of Image Notify Send Result Off On Transmission Report Print on - Epson WorkForce Pro ST-C5500 | Users Guide - Page 252
Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-andwhite when you use this option. 1. Place your original on the product for faxing. 2. Press the home button, if - Epson WorkForce Pro ST-C5500 | Users Guide - Page 253
9. Select the Send icon. Note: To cancel faxing, select the stop button. After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when it is powered on. Parent topic: Sending Faxes - Epson WorkForce Pro ST-C5500 | Users Guide - Page 254
You see a screen like this: 4. Select Polling Send/Board. 5. Select Polling Send. 6. Review the displayed Polling Send Box settings. If you need to make changes, select the icon and select Settings. Make any necessary changes and select OK. 7. Select Add Document. 8. Review the displayed Fax - Epson WorkForce Pro ST-C5500 | Users Guide - Page 255
Sending a Stored Fax You can store one black-and-white scanned document (up to 100 pages) and send it whenever necessary. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen that looks like this: 4. Select the icon. 5. Select - Epson WorkForce Pro ST-C5500 | Users Guide - Page 256
11. Select Stored Documents. 12. Select the stored fax job you want to send. 13. Select the Send icon. You can store only one document at a time. Subsequent documents overwrite the existing document. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options - Epson WorkForce Pro ST-C5500 | Users Guide - Page 257
Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Sending Faxes Using the Fax Utility - Windows You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time, including a - Epson WorkForce Pro ST-C5500 | Users Guide - Page 258
3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button, change the necessary settings, and click OK. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next - Epson WorkForce Pro ST-C5500 | Users Guide - Page 259
a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phone book, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit - Epson WorkForce Pro ST-C5500 | Users Guide - Page 260
1. Open the file you want to fax. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer - Epson WorkForce Pro ST-C5500 | Users Guide - Page 261
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 261 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 262
. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling Viewing a Fax on the LCD Screen (Using the Fax Box) Parent topic: Faxing Fax - Epson WorkForce Pro ST-C5500 | Users Guide - Page 263
faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and > General Settings > Fax Settings > Basic Settings > Receive Mode and select Manual. 2. When the connected telephone rings, answer the call. 3. If you hear - Epson WorkForce Pro ST-C5500 | Users Guide - Page 264
Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email - Epson WorkForce Pro ST-C5500 | Users Guide - Page 265
a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this - Epson WorkForce Pro ST-C5500 | Users Guide - Page 266
8. Enter the fax number you expect to receive the fax from. 9. Select the Polling icon to start receiving the fax. Parent topic: Receiving Faxes Viewing a Fax on the LCD Screen (Using the Fax Box) You can save received faxes in your product's memory and view them on the LCD screen. Note: The Inbox - Epson WorkForce Pro ST-C5500 | Users Guide - Page 267
view. You see the fax displayed on the screen. 8. Select the icon. 9. Select one of the printing or deleting options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the memory is full, you can only - Epson WorkForce Pro ST-C5500 | Users Guide - Page 268
2. Do one of the following: • To check the status of current fax jobs, select the fax job you want to check. • To check the history of faxes that have been sent, received, or saved, select Log and select the job you want to check. Note: If you see a numbered icon above the icon on your product's LCD - Epson WorkForce Pro ST-C5500 | Users Guide - Page 269
5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Last Transmission Print a report on the previous fax that was sent or received through polling. Fax Log View or print a report on recent fax - Epson WorkForce Pro ST-C5500 | Users Guide - Page 270
Using External USB Devices with Your Product Follow the instructions here to work with an external USB device connected to your product. Connecting a USB Device Disconnecting a USB Device Connecting a USB Device Connect a USB device or - Epson WorkForce Pro ST-C5500 | Users Guide - Page 271
File format Image size File size Number of files JPEG with the Exif version 2.31 standard taken by digital cameras with the DCF (Design Rule for Camera File system) version 1.0 or 2.0 standard TIFF 6.0-compliant uncompressed images: RGB full-color or binary (not CCITT-encoded) PDF created by the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 272
on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems persist, see a doctor immediately. If ink gets into your mouth, spit it out and see a doctor right away. • Do not shake or squeeze the ink - Epson WorkForce Pro ST-C5500 | Users Guide - Page 273
• If ink spills, wipe it up immediately. To prevent the ink from spreading, blot the spill with a dry cloth, then wipe it with a damp cloth. The ink will be hard to remove once it has dried. Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • Epson's - Epson WorkForce Pro ST-C5500 | Users Guide - Page 274
• Quoted ink yields may vary depending on the images you are printing, the paper type you are using, how often you print, and environmental conditions such as temperature. • The ink bottles may contain recycled materials, but this does not affect product function or performance. • When printing in - Epson WorkForce Pro ST-C5500 | Users Guide - Page 275
by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use - Epson WorkForce Pro ST-C5500 | Users Guide - Page 276
You see a window like this: 2. Refill any ink tank or replace the maintenance box as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued - Epson WorkForce Pro ST-C5500 | Users Guide - Page 277
Parent topic: Checking the Ink and Maintenance Box Levels Related concepts Maintenance Box Replacement Related tasks Refilling the Ink Tanks Checking Ink and Maintenance Box Levels - Mac You can check your ink levels using a utility on your Mac. 1. In the Apple menu or the Dock, select System - Epson WorkForce Pro ST-C5500 | Users Guide - Page 278
3. Refill any ink tank or replace the maintenance box as needed. Note: To update or refresh the displayed ink levels, click Update. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 279
You see a window like this: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Checking the Ink and Maintenance Box Levels 279 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 280
Purchase Epson Ink and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or - Epson WorkForce Pro ST-C5500 | Users Guide - Page 281
by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use - Epson WorkForce Pro ST-C5500 | Users Guide - Page 282
. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Keep the ink bottles out of the reach of children and do not drink the ink. 282 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 283
4. Insert the ink bottle into the filling port and wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 284
5. When the ink tank is full, remove the ink bottle and securely close it with the cap. Note: If any ink remains in the bottle, store the bottle upright for later use. 6. Close the ink tank cap. 7. Repeat the previous steps as necessary for each ink tank you need to refill. 284 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 285
stores surplus ink that gets collected during printing or print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box. Note: When the maintenance box is full, you cannot print or clean the print head until it is replaced. However - Epson WorkForce Pro ST-C5500 | Users Guide - Page 286
• Keep the maintenance box out of direct sunlight. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for a long period. Keep the maintenance box away from direct sunlight. Note: The maintenance box is a user-replaceable part and is not covered by the product warranty - Epson WorkForce Pro ST-C5500 | Users Guide - Page 287
or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper Print Quality Adjustment Power Cleaning Print Head Alignment Cleaning the Paper Guide Cleaning the Print Head Path Checking the Number of Sheets Fed Print - Epson WorkForce Pro ST-C5500 | Users Guide - Page 288
Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings > - Epson WorkForce Pro ST-C5500 | Users Guide - Page 289
7. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. 8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Caution: Never turn off the product or open - Epson WorkForce Pro ST-C5500 | Users Guide - Page 290
• Mac: In the Apple menu or the Dock, select System Preferences or System Settings. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Nozzle Check or Print Head Nozzle Check. You see - Epson WorkForce Pro ST-C5500 | Users Guide - Page 291
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. Do one of the following: • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related - Epson WorkForce Pro ST-C5500 | Users Guide - Page 292
Parent topic: Print Head Maintenance Related tasks Refilling the Ink Tanks Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 293
8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning If you don't see any improvement after cleaning the print head up to 3 times, wait at least 12 hours without printing or longer if printing. Then try cleaning the print head again. If - Epson WorkForce Pro ST-C5500 | Users Guide - Page 294
You see a window like this: 5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print. 6. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 295
cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic: Print Head Cleaning Related topics Loading Paper Print Quality Adjustment If your printouts become grainy or blurry, you notice misalignment - Epson WorkForce Pro ST-C5500 | Users Guide - Page 296
paper in the product. 3. Press the home button, if necessary. 4. Select Settings > Maintenance > Print Quality Adjustment. 5. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 6. Check the printed patterns on - Epson WorkForce Pro ST-C5500 | Users Guide - Page 297
• Select the number representing the pattern with the least amount of separation or overlap. 7. Continue following the on-screen instructions to finish the print quality adjustment. Parent topic: Print Quality Adjustment Related topics Loading Paper Power Cleaning If you still see white or dark - Epson WorkForce Pro ST-C5500 | Users Guide - Page 298
Related concepts Maintenance Box Replacement Related tasks Refilling the Ink Tanks Power Cleaning Using a Computer Utility You can run a Power Cleaning using a utility on your Windows or Mac computer. Note: Ink will be deposited to the maintenance box. If it becomes full, you must install a new - Epson WorkForce Pro ST-C5500 | Users Guide - Page 299
see a window like this: 5. Follow the on-screen instructions to run a Power Cleaning. 6. When Power Cleaning is depending on the printed pattern. If quality still does not improve, contact Epson support. Parent topic: Power Cleaning Related topics Loading Paper Power Cleaning Using the Product - Epson WorkForce Pro ST-C5500 | Users Guide - Page 300
until the Power Cleaning screen appears on the LCD screen. 4. Follow the on-screen instructions to run the Power Cleaning. 5. When the Power Cleaning is finished, run a the Power Cleaning utility multiple times, contact Epson for support. Parent topic: Power Cleaning Related tasks Refilling the Ink - Epson WorkForce Pro ST-C5500 | Users Guide - Page 301
on the LCD screen. Ruled Line Alignment Horizontal Alignment 8. Press the OK button when you are finished. Parent topic: Print Head Alignment Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper - Epson WorkForce Pro ST-C5500 | Users Guide - Page 302
[210 × 297 mm]). 2. Press the home button, if necessary. 3. Select Settings > Maintenance > Paper Guide Cleaning. 4. Select the paper source you want to clean. 5. Follow the on-screen instructions to clean the paper guide. 6. Repeat these steps as necessary until the paper comes out clean. Note: If - Epson WorkForce Pro ST-C5500 | Users Guide - Page 303
5. Lift up the scanner unit with both hands until it locks. 303 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 304
Caution: Do not touch the flat white cable, translucent film, or ink tubes inside the product. Doing so may cause a malfunction. 304 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 305
6. Using the flashlight, check the translucent film shown here for ink smears. 1 Translucent film 2 Print head rail Caution: Do not touch the print head rail or wipe the grease off of it. You may not be able to print. 7. Moisten a cotton swab with the water and detergent mixture, and squeeze - Epson WorkForce Pro ST-C5500 | Users Guide - Page 306
Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage your product. 8. Use a new, dry cotton swab to dry the translucent film. 9. Repeat steps 7 and 8 as necessary to clean all ink smears. 10. When the translucent film is dry, close the scanner unit. 11. - Epson WorkForce Pro ST-C5500 | Users Guide - Page 307
3. Click the Maintenance tab. 4. Select Printer and Option Information. You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 308
1. In the Apple menu or the Dock, select System Preferences or System Settings. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select Printer and Option Information. You see this window: - Epson WorkForce Pro ST-C5500 | Users Guide - Page 309
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, - Epson WorkForce Pro ST-C5500 | Users Guide - Page 310
7. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. Note: If lines appear on the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 311
8. Clean the document mat using a soft, lint-free cloth (microfiber is recommended), moistened with a mild detergent. 9. Wipe the document mat with a clean, dry cloth. 10. Open the ADF cover. 311 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 312
11. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 12. Close the ADF cover. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for - Epson WorkForce Pro ST-C5500 | Users Guide - Page 313
• Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. When storing or transporting the printer, place it in a plastic bag and fold it closed. • When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not - Epson WorkForce Pro ST-C5500 | Users Guide - Page 314
6. Make sure the print head is in the home position on the right and move the transportation lock to the transport position. Caution: Do not touch the translucent film inside the product; otherwise, you may damage your product. 314 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 315
7. Secure the print head to the case with tape as shown. 8. Lower the scanner unit. 9. Close the rear paper feed slot and output tray and lower the control panel. 10. Place the printer in a plastic bag and fold it closed. 315 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 316
11. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head. Make sure you remove the tape - Epson WorkForce Pro ST-C5500 | Users Guide - Page 317
Print Quality Adjustment 317 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 318
Administering Your Product Follow the instructions in these sections to configure your product's administrator settings using the Web Config software. Note: Before you can configure system administration settings, you must connect - Epson WorkForce Pro ST-C5500 | Users Guide - Page 319
in all cases. Note: If you forget your administrator password, contact Epson for support. 1. Access Web Config and select the Product Security tab. 2. Select Change Administering Your Product Configuring Product Settings Follow the instructions in these sections to configure your product's - Epson WorkForce Pro ST-C5500 | Users Guide - Page 320
Clearing the Internal Memory Restoring Default Product Settings Parent topic: Administering Your Product Checking Status Information You can check information about the printer using the Web Config interface. Note: Depending on the features of your product, not all of the options below may be - Epson WorkForce Pro ST-C5500 | Users Guide - Page 321
can enter a new name to change the name of the device. Displays a user-entered location for the printer Sets the IP Address; if set to Manual, enter the information in the appropriate fields Enables IP addressing using BOOTP Enables IP addressing using APIPA Displays the IP address. If you are - Epson WorkForce Pro ST-C5500 | Users Guide - Page 322
is a number between 0 and 255). Displays the default gateway address. If you are manually setting the default gateway, enter it in the format xxx.xxx.xxx.xxx (where xxx the host and domain names through a DHCP server that supports Dynamic DNS Enables the use of a proxy server Specifies the name of the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 323
Setting Proxy Server Port Number Proxy Server User Name Proxy Server Password IPv6 Setting IPv6 Privacy Extension IPv6 DHCP Server Setting IPv6 Address IPv6 Address Default Gateway IPv6 Link-Local Address IPv6 Stateful Address IPv6 Stateless Address 1 IPv6 Stateless Address 2 IPv6 Stateless Address - Epson WorkForce Pro ST-C5500 | Users Guide - Page 324
Setting IPv6 Primary DNS Server IPv6 Secondary DNS Server IEEE802.11k/v IEEE802.11r Wired LAN Setting Link Speed and Duplex IEEE 802.3az Wi-Fi Direct Setting Wi-Fi Direct SSID Password Description Specifies the address for the IPv6 primary DNS server. The address must conform to the following - Epson WorkForce Pro ST-C5500 | Users Guide - Page 325
Selects the frequency range used by the Wi-Fi Direct network. Specifies the IP address for the Wi-Fi Direct network. If set to Manual, enter the IP address in the provided fields. Parent topic: Managing the Network Connection Setting Control Panel Options You can configure the behavior of - Epson WorkForce Pro ST-C5500 | Users Guide - Page 326
3. Set the contents of the email subject line by selecting items from the drop-down menus. Note: You cannot select the same item in both menus. If the Location setting is longer than 32 bytes, it will be truncated in the Subject line. 4. Enter up to five email addresses to receive the notification - Epson WorkForce Pro ST-C5500 | Users Guide - Page 327
by selecting Settings > General Settings > Basic Settings > Sounds. Parent topic: Configuring Product Settings Importing and Exporting Product Settings Follow the instructions in these sections to import and export your product's settings using the Web Config software. Exporting Settings Using Web - Epson WorkForce Pro ST-C5500 | Users Guide - Page 328
Importing Settings Using Web Config You can import settings to your product that you have exported previously. If encryption was used when the settings were exported, obtain the necessary password before you import. 1. Log in to the Web Config interface as an administrator. 2. Select the Device - Epson WorkForce Pro ST-C5500 | Users Guide - Page 329
Execute and confirm your selection to restore the product settings Parent topic: Configuring Product Settings Configuring Security Settings Follow the instructions in these sections to configure internal security features for your product using the Web Config software. Restricting Features Available - Epson WorkForce Pro ST-C5500 | Users Guide - Page 330
and allows the software to authenticate the users before printing or scanning proceeds. For instructions on setting up software restrictions, see the help utility in the printing or scanning default operating system driver • A PCL or PostScript printer driver • Web services such as Epson Connect 330 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 331
necessary. Note: You can import and export a list of user features using EpsonNet Config. See the help utility in the software for instructions. Parent topic: Restricting Features Available for Users Disabling the External Interface You can restrict the ability to connect from a computer using a USB - Epson WorkForce Pro ST-C5500 | Users Guide - Page 332
Security Settings Using Your Product on a Secure Network Follow the instructions in these sections to configure security features for your product on Digital Certificate Parent topic: Administering Your Product Configuring Protocols and Services in Web Config You can enable or disable protocols using - Epson WorkForce Pro ST-C5500 | Users Guide - Page 333
4. Click Next. 5. Click OK. 6. Select and configure services and protocol settings as necessary. After the protocols restart, the changes are applied. Protocol Settings Parent topic: Using Your Product on a Secure Network Protocol Settings - Epson WorkForce Pro ST-C5500 | Users Guide - Page 334
Timeout (sec) Device Name Location LLTD Settings Setting Enable LLTD Device Name Options/Description Displays the Bonjour name Displays the Bonjour service name Displays the Bonjour location name Selects the protocol that is the top priority for Bonjour printing Enables the Wide-Area Bonjour - Epson WorkForce Pro ST-C5500 | Users Guide - Page 335
Non-secure Communication Communication Timeout (sec) Require PIN Code when using IPP printing Options/Description Enable IPP communication for products that support IPP are displayed (you cannot use AirPrint if disabled) Allow the printer to communicate without any security measures (IPP) Enter the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 336
Port number, and IPP printer name) Displays the IPP printer name Displays the IPP location Options/Description Enable FTP printing for products that support FTP printing Enter the timeout value for FTP communication between 0 and 3,600 seconds Options/Description Enable SNMPv1/v2c for products that - Epson WorkForce Pro ST-C5500 | Users Guide - Page 337
and set a password for encryption Enter 1 to 32 characters in Unicode (UTF-8) Parent topic: Configuring Protocols and Services in Web Config Configuring SSL/TLS Communication Follow the instructions in these sections to configure SSL/TLS communication using Web Config. Configuring SSL/TLS Settings - Epson WorkForce Pro ST-C5500 | Users Guide - Page 338
Configuring IPsec/IP Filtering Follow the instructions in these sections to configure IPsec/ the product over the network based on IP address, service, and port by configuring a default policy that applies configure group policies. Note: IPsec is supported only by computers running Windows Vista or - Epson WorkForce Pro ST-C5500 | Users Guide - Page 339
You see a confirmation message. 6. Click OK. Parent topic: Configuring IPsec/IP Filtering Configuring the Group IPsec/IP Filtering Policies You can configure group policies for IPsec/IP traffic filtering using Web Config. 1. Access Web Config and select the Network Security tab. 2. Under IPsec/IP - Epson WorkForce Pro ST-C5500 | Users Guide - Page 340
Setting Confirm Pre-Shared Key ID Type ID Encapsulation Remote Gateway(Tunnel Mode) Security Protocol Algorithm Settings Group Policy Settings Setting Access Control Options/Description Confirm the pre-shared key you entered If you selected IKEv2 as the IKE Version setting, select the ID type from - Epson WorkForce Pro ST-C5500 | Users Guide - Page 341
be unavailable, so configure a static address instead Select the method you want to used for specifying ports If you selected Service Name as the Method of Choosing Port option, select a service name option here; see the next table for more information If you selected Port Number as the Method of - Epson WorkForce Pro ST-C5500 | Users Guide - Page 342
Setting IKE Version Authentication Method Pre-Shared Key ID Type ID Encapsulation Remote Gateway(Tunnel Mode) Security Protocol Algorithm Settings Group Policy Guidelines Options/Description Select IKEv1 or IKEv2 depending on the device that the product is connected to If you selected IPsec as the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 343
2968/Any port 20/Any port 21/Any port Any port/20 FTP Control (Remote) TCP Any port/21 343 Controls these operations All services Searching for a product from applications such as printer or scanner drivers, or EpsonNet Config Acquiring and configuring MIB from applications such as printer or - Epson WorkForce Pro ST-C5500 | Users Guide - Page 344
port CIFS (Remote)* TCP Any port/445 NetBIOS Name Service (Local) UDP NetBIOS Datagram UDP Service (Local) NetBIOS Session TCP Service (Local) NetBIOS Name UDP Service (Remote) NetBIOS Datagram UDP (Remote) NetBIOS Session TCP Service (Remote) HTTP (Local) TCP HTTPS (Local) TCP HTTP - Epson WorkForce Pro ST-C5500 | Users Guide - Page 345
Access Control: Refuse Access Group policy: • Access Control: Permit Access • Remote Address(Host): Client IP address • Method of Choosing Port: Service Name • Service Name: Select ENPC, SNMP, HTTP (Local), HTTPS (Local), and RAW (Port9100) Receiving Access from Only a Specified Address for Product - Epson WorkForce Pro ST-C5500 | Users Guide - Page 346
a Secure Network Configuring an IEEE 802.1X Network If your product supports IEEE 802.1X, you can use it on a network with authentication Fi network, enable your product's Wi-Fi settings. See your product's User's Guide for instructions. The status of the connection is shown as the IEEE802.1X (Wi-Fi - Epson WorkForce Pro ST-C5500 | Users Guide - Page 347
IEEE 802.1X Network Settings You can configure these IEEE 802.1X network settings in Web Config. Setting IEEE802.1X (Wired LAN) IEEE802.1X (Wi-Fi) Connection Method EAP Type User ID Password Confirm Password Server ID Certificate Validation Anonymous Name Encryption Strength Options/Description - Epson WorkForce Pro ST-C5500 | Users Guide - Page 348
Configuring a Certificate for an IEEE 802.1X Network If your product supports IEEE 802.1X, you can configure a certificate for the network using Web Config. 1. Access Web Config and select the Network Security tab. 2. Under IEEE802.1X, - Epson WorkForce Pro ST-C5500 | Users Guide - Page 349
(PEAP/MSCHAPv2 or EAP-TTLS) Parent topic: Connecting the Product to an IEEE 802.1X Network Using a Digital Certificate Follow the instructions in these sections to configure and use digital certificates using Web Config. About Digital Certification Obtaining and Importing a CA-signed Certificate - Epson WorkForce Pro ST-C5500 | Users Guide - Page 350
to the product. Before proceeding, make sure the time and date settings are correct on your product. See the product's User's Guide for instructions. 10. Select Network Security Settings and select one of the following network security options and corresponding certificates: • SSL/TLS and select - Epson WorkForce Pro ST-C5500 | Users Guide - Page 351
15. Click Confirm to verify the certificate information. Parent topic: Using a Digital Certificate CSR Setup Settings You can select these settings when setting up a CSR in Web Config. Note: The available key length and abbreviations vary by certificate authority, so follow the rules of that - Epson WorkForce Pro ST-C5500 | Users Guide - Page 352
Certificate format PEM/DER format obtained from a computer PKCS#12 format obtained from a computer CA-signed Certificate Import Settings Setting Server Certificate or Client Certificate Private Key Password CA Certificate 1 Setting descriptions Private Key: Configure a private key Password: Do not - Epson WorkForce Pro ST-C5500 | Users Guide - Page 353
Click Delete. You see a completion message. 4. Click OK. Parent topic: Using a Digital Certificate Updating a Self-signed Certificate If your product supports the HTTPS server feature, you can update a self-signed certificate using Web Config. 1. Access Web Config and select Network Security, select - Epson WorkForce Pro ST-C5500 | Users Guide - Page 354
3. Enter an identifier for your product from 1 to 128 characters long in the Common Name field. Note: You can add up to 5 IPv4 addresses, IPv6 addresses, host names, or FQDNs; separated by commas. The first value is assigned to the Common Name field, and the rest are added to the Alias field of the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 355
settings in a batch operation. See the Epson Device Admin help for instructions. To install Epson Device Admin, download the software from the support page at epson.com/support (U.S.) or epson.ca/support (Canada) and follow the on-screen instructions. Parent topic: Administering Your Product 355 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 356
Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems Solving USB Device Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for - Epson WorkForce Pro ST-C5500 | Users Guide - Page 357
version of Windows. • OS X: You can manually update the software by opening the Applications > on again. If the problem persists, contact Epson Support. Turn the product off service life. It is not a user-replaceable part. Please contact Epson support. The ink pad is near the end of its service - Epson WorkForce Pro ST-C5500 | Users Guide - Page 358
The printer's borderless printing ink pad has reached the end of its service life. It is not a userreplaceable part. Please contact Epson support. The ink pad is at the end of its service life. Turn off the product and contact Epson for support. You can still perform operations that do not use ink - Epson WorkForce Pro ST-C5500 | Users Guide - Page 359
Parent topic: Solving Problems Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain - Epson WorkForce Pro ST-C5500 | Users Guide - Page 360
the other solutions in this guide or try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work - Epson WorkForce Pro ST-C5500 | Users Guide - Page 361
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them - Epson WorkForce Pro ST-C5500 | Users Guide - Page 362
the power cord, plug the power cord back in, then turn your product on and off again using the power button. Parent topic: Solving Setup Problems Noise After Filling the Ink If you hear noises from your product after filling the ink tanks with ink, check these explanations: • The first time - Epson WorkForce Pro ST-C5500 | Users Guide - Page 363
product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also make sure your system meets the requirements for your operating system. • Close - Epson WorkForce Pro ST-C5500 | Users Guide - Page 364
Point If your product has trouble finding or connecting to a on the report to help determine the cause of the problem. • You may need to disable the firewall and any name (SSID), follow the instructions that came with your product to enter your wireless network name manually. • If your router - Epson WorkForce Pro ST-C5500 | Users Guide - Page 365
existing DIRECT-xxxxxxxx connection settings from your device and enter a new password. See your device documentation for instructions. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode Setup Related tasks Selecting Wireless Network Settings from the Control Panel Printing - Epson WorkForce Pro ST-C5500 | Users Guide - Page 366
of your device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Connection Report Related topics - Epson WorkForce Pro ST-C5500 | Users Guide - Page 367
on the report to help determine the cause of the problem. • If you are using TCP/IP, make sure assign IP addresses using DHCP, set the IP address manually. • Make sure your computer and product are both router or access point documentation for instructions on disabling the Privacy Separator - Epson WorkForce Pro ST-C5500 | Users Guide - Page 368
Cannot Scan Over a Network If you have problems scanning over a network, try these solutions: • If 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you are scanning a large original at a high resolution, a network - Epson WorkForce Pro ST-C5500 | Users Guide - Page 369
routine maintenance. This is normal. Parent topic: Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your originals. • Make sure the size, weight, and number of your originals are supported by the ADF. • Make sure the originals are loaded correctly. • Make sure - Epson WorkForce Pro ST-C5500 | Users Guide - Page 370
above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Paper Feeding Problems Paper Jams Inside the Product Related tasks Cleaning Your Product Related topics Placing Originals on the Product Solving Paper Problems Check these sections if you have - Epson WorkForce Pro ST-C5500 | Users Guide - Page 371
. For plain paper, do not load paper above the arrow mark on the edge guides. • Make sure your paper meets the specifications for your product. • If paper • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Jams Inside - Epson WorkForce Pro ST-C5500 | Users Guide - Page 372
Using too much force may damage the product. • Unless specifically instructed, avoid tilting the product, placing it on its side, or product. Parent topic: Solving Paper Problems Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly, try these - Epson WorkForce Pro ST-C5500 | Users Guide - Page 373
manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems following to open the Epson Printer Connection Checker and follow the onscreen instructions to check the connection status: • Windows 11: Click , - Epson WorkForce Pro ST-C5500 | Users Guide - Page 374
list and the printer is not paused. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Entering a User ID and Password for Printing Using AirPrint Product Icon Does Not Appear in - Epson WorkForce Pro ST-C5500 | Users Guide - Page 375
Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory. • If you are using - Epson WorkForce Pro ST-C5500 | Users Guide - Page 376
Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print - Epson WorkForce Pro ST-C5500 | Users Guide - Page 377
in your printer software. (This option has different names, depending on your operating system version.) Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Too Many Copies Print Make sure that the Copies - Epson WorkForce Pro ST-C5500 | Users Guide - Page 378
the dust or stains. • Load paper in the correct direction and slide the edge guides against the edges of the paper. • Select the appropriate original size in the you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic - Epson WorkForce Pro ST-C5500 | Users Guide - Page 379
your document again. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong Do not load more than the recommended number of sheets. • Slide the edge guides against the edges of the paper. • Make sure the paper type setting matches - Epson WorkForce Pro ST-C5500 | Users Guide - Page 380
print settings are different from those covered in this manual. See the Apple website for details. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic: Solving Problems White or Dark Lines in Printout If you - Epson WorkForce Pro ST-C5500 | Users Guide - Page 381
by cleaning the print head. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print is not damp, curled, old, or loaded incorrectly in your product. • Use a support sheet with special paper, or load special paper one sheet at a time. • Make - Epson WorkForce Pro ST-C5500 | Users Guide - Page 382
• When manually printing 2-sided, make sure the ink is completely dry before loading the paper. • Remove each sheet surface that extends beyond the base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Quality Adjustment 382 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 383
Papers Paper Specifications Related tasks Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Double-sided quality by cleaning the print head. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Quality Adjustment - Epson WorkForce Pro ST-C5500 | Users Guide - Page 384
select the lowest possible resolution that produces acceptable quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Quality Adjustment Related tasks Selecting Basic Print Settings - Windows Selecting - Epson WorkForce Pro ST-C5500 | Users Guide - Page 385
consumes a lot of ink, so run this utility only if you cannot improve print quality by cleaning the print head. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Compatible Epson Papers 385 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 386
Not Operate Correctly Cannot Start Epson Scan 2 Scanning is Slow Cannot Save a Scan to a Shared Folder Over a Network Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has - Epson WorkForce Pro ST-C5500 | Users Guide - Page 387
and password are required to scan. If you do not know the user ID or password, contact your administrator for assistance. Parent topic: Solving Scanning Problems 387 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 388
's memory or reduce the resolution. Parent topic: Solving Scanning Problems Related tasks Entering a User ID and Password for Scanning Related shared folder path to your product's control panel contact list or entered the path manually to scan, make sure you used the correct path. • Make sure the - Epson WorkForce Pro ST-C5500 | Users Guide - Page 389
scan to a shared folder takes a very long time, make sure the DNS setting and the DNS domain name are correct. Contact your network administrator for instructions. Parent topic: Solving Scanning Problems 389 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 390
your original. • Do not press on the original or the document cover with too much force. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Related topics Placing Originals on the Product Line of Dots Appears in All Scanned - Epson WorkForce Pro ST-C5500 | Users Guide - Page 391
ends. If you are scanning from the ADF, make sure the ADF edge guides fit against the loaded originals. You can also try cleaning the ADF and scanning again. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight - Epson WorkForce Pro ST-C5500 | Users Guide - Page 392
. • If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Image Colors are Patchy at the Edges If you are scanning a thick or warped - Epson WorkForce Pro ST-C5500 | Users Guide - Page 393
Resolution setting. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Scanned in an Incorrect Size Received Fax is Not Printed Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes - Epson WorkForce Pro ST-C5500 | Users Guide - Page 394
report using your product control panel or fax software to help diagnose the problem. • Verify that the telephone wall jack works by connecting a phone have trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service, - Epson WorkForce Pro ST-C5500 | Users Guide - Page 395
will work when using VoIP. If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting - Epson WorkForce Pro ST-C5500 | Users Guide - Page 396
to your product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until the product's has been made before you hang up. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup - Epson WorkForce Pro ST-C5500 | Users Guide - Page 397
as a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax. Parent topic: Solving Faxing Problems Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you are sending a fax - Epson WorkForce Pro ST-C5500 | Users Guide - Page 398
device is compatible with the product. • Make sure the files on your device are in the correct format. Parent topic: Solving USB Device Problems Related references USB Device Photo File Specifications External USB Device Specifications Cannot Save Files on a USB Device If you cannot save files on - Epson WorkForce Pro ST-C5500 | Users Guide - Page 399
File Specifications External USB Device Specifications Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product Software - Mac - Epson WorkForce Pro ST-C5500 | Users Guide - Page 400
one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 11/Windows 10: Select Epson Scan 2 and click Uninstall. not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.) or epson.ca/support (Canada) and - Epson WorkForce Pro ST-C5500 | Users Guide - Page 401
instructions support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting - Epson WorkForce Pro ST-C5500 | Users Guide - Page 402
authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems 402 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 403
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows - Epson WorkForce Pro ST-C5500 | Users Guide - Page 404
. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements To use your product and - Epson WorkForce Pro ST-C5500 | Users Guide - Page 405
mm]) 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Plain paper and thick paper Weight Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Plain paper: 17 lb (64 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 406
Envelopes Size Paper types Weight No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Plain bond paper 20 lb (75 g/m2) to 27 lb (100 g/m2) Parent topic: Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Single sheets 1 Top/bottom/right/left: 0.12 inch (3 mm) - Epson WorkForce Pro ST-C5500 | Users Guide - Page 407
Envelopes 1 Left/right: 0.12 inch (3 mm) minimum 2 Top/bottom: 0.12 inch (3 mm) minimum 3 Reduced print quality area/left: 1.89 inch (48 mm) minimum 4 Reduced print quality area/right: 1.93 inches (49 mm) minimum Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications - Epson WorkForce Pro ST-C5500 | Users Guide - Page 408
Black and white: 16 bits per pixel internal 1 bit per pixel external LED Parent topic: Technical Specifications Fax Specifications Fax type Supported lines Speed Black-and-white and color fax capability (ITU-T Super Group 3) Standard analog phone lines PBX (Private Branch Exchange) telephone - Epson WorkForce Pro ST-C5500 | Users Guide - Page 409
Resolution Page memory Redial Interface Monochrome Standard: 203 pixels per inch × 98 lines per inch (8 pixels per mm × 3.85 lines per mm) Fine: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.7 lines per mm) Super Fine: 203 pixels per inch × 392 lines per inch (8 pixels per mm × 15.4 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 410
Temperature Storage: -4 to 104 °F (-20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (-15 °C) Ink thaws and is usable after approximately 2 hours at 77 °F (25 °C) Parent topic: Technical Specifications Dimension Specifications Height Width Depth Weight (without ink or power cord) - Epson WorkForce Pro ST-C5500 | Users Guide - Page 411
Power consumption Standalone copying: Approximately 19 W (ISO/IEC24712) Ready mode ST-C5000: Approximately 9.1 W Ready mode ST-C5500: Approximately 9.8 W Sleep mode: Approximately 0.8 W Power off mode: Approximately 0.15 W Parent topic: Technical Specifications Environmental Specifications - Epson WorkForce Pro ST-C5500 | Users Guide - Page 412
you have a multi-card reader, only insert one memory card at a time. Multi-card readers with two or more memory cards inserted are not supported. You can use USB devices with your product containing files that meet these specifications. File format Image size File size Number of files JPEG with - Epson WorkForce Pro ST-C5500 | Users Guide - Page 413
available for IEEE 802.11b. WEP (64/128 bit) WPA2-PSK (AES); complies with WPA2 standards with support for WPA/WPA2 Personal WPA3-SAE (AES) WPA2/WPA3-Enterprise Note: Wi-Fi Direct supports only WPA2-PSK (AES). *The availability of outdoor use over these channels varies by location, as described - Epson WorkForce Pro ST-C5500 | Users Guide - Page 414
Frequency range Frequency Channel U.S. Canada W52 W53 W56 W58 5150-5250 MHz 36/40/44/48 Outdoor use allowed Outdoor use prohibited 5250-5350 MHz 52/56/60/64 Outdoor use allowed Outdoor use allowed 5470-5725 MHz 5725-5850 MHz 100/104/108/112/116/ 149/153/157/161/ 120/124/128/132/136/1 165 40 - Epson WorkForce Pro ST-C5500 | Users Guide - Page 415
must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna - Epson WorkForce Pro ST-C5500 | Users Guide - Page 416
Epson product, read and follow these safety instructions. General Product Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Telephone Equipment Safety Instructions Parent topic: Notices General Product Safety Instructions • Be sure to follow all warnings and - Epson WorkForce Pro ST-C5500 | Users Guide - Page 417
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere - Epson WorkForce Pro ST-C5500 | Users Guide - Page 418
service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service by the operating instructions. • If any Instructions Wireless Connection Safety Instructions Safety Instructions LCD Screen Safety Instructions • If discomfort or vision problems remain after a - Epson WorkForce Pro ST-C5500 | Users Guide - Page 419
be provided to the telephone company. Applicable certification jack Universal Service Order Codes ("USOC") for the equipment: RJ11C. A plug connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices - Epson WorkForce Pro ST-C5500 | Users Guide - Page 420
modifications to maintain uninterrupted service. If you have problems with this product and require technical or customer support, please visit www.epson this information into your fax machine, click the link below for instructions on entering fax header information. According to the FCC's electrical - Epson WorkForce Pro ST-C5500 | Users Guide - Page 421
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular - Epson WorkForce Pro ST-C5500 | Users Guide - Page 422
Binding Arbitration and Class Waiver 1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under - Epson WorkForce Pro ST-C5500 | Users Guide - Page 423
1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS - Epson WorkForce Pro ST-C5500 | Users Guide - Page 424
to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding individual - Epson WorkForce Pro ST-C5500 | Users Guide - Page 425
1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not apply to the prohibition against class or representative actions as provided in Section - Epson WorkForce Pro ST-C5500 | Users Guide - Page 426
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as - Epson WorkForce Pro ST-C5500 | Users Guide - Page 427
A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances
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ST-C5000/ST-C5500 User's Guide