Epson WorkForce Pro WF-5620 User Manual

Epson WorkForce Pro WF-5620 Manual

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  • Epson WorkForce Pro WF-5620 | User Manual - Page 1
    Administrator's Guide
  • Epson WorkForce Pro WF-5620 | User Manual - Page 2
  • Epson WorkForce Pro WF-5620 | User Manual - Page 3
    Contents Administrator's Guide...7 Using Web Config Network Configuration Software 8 About Web Config ...8 Accessing Web Config ...8 Restricting Features Available for Users 9 User ...30 About Digital Certification...30 Obtaining and Importing a CA-signed Certificate 31 CSR Setup Settings ...33 3
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    Config - WiFi 45 Solving Problems ...48 Solving Network Software Usage Problems 48 Cannot Find Access Problems 49 Pre-Shared Key was Forgotten ...50 Cannot Communicate with the Product Using IPsec Communication 50 Communication was Working, but Stopped 50 Cannot Create the Secure IPP Printing
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    Cannot Import a Digital Certificate 53 Cannot Update a Certificate or Create a CSR 53 Deleted a CA-signed Certificate ...53 Where to Get Help...54 Notices ...55 Trademarks ...55 Copyright Notice...55 Copyright Attribution ...56 5
  • Epson WorkForce Pro WF-5620 | User Manual - Page 6
  • Epson WorkForce Pro WF-5620 | User Manual - Page 7
    Administrator's Guide Welcome to the Administrator's Guide. For a printable PDF copy of this guide, click here. 7
  • Epson WorkForce Pro WF-5620 | User Manual - Page 8
    See the product's User's Guide for instructions. Parent topic: Using Web Config Network Configuration Software Accessing Web Config You can menus. 1. Print a network status sheet for your product and identify the product IP address. See the product's User's Guide for instructions. 2. Start your
  • Epson WorkForce Pro WF-5620 | User Manual - Page 9
    instead of the product IP address to access Web Config. Parent topic: Using Web Config Network Configuration Software Restricting Features Available for Users Follow the instructions in these sections to restrict users from using certain product features and create an administrator password to lock
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    printing or scanning software, and allow the software to authenticate the users, before printing or scanning proceeds. For instructions on setting up software restrictions, see the help utility in the printing or scanning software can deselect the Allows printing and scanning without authentication
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    • Web services such as Epson Connect or Google Cloud Print • Smartphones and other mobile devices 4. Click OK. 5. Select Access Control Settings and select User Settings. 6. Click Add. and export a list of user features using EpsonNet Config. See the help utility in the software for instructions. 11
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    all cases. Note: See your product's User's Guide for instructions on setting an administrator password using the control panel. If you forget your administrator password, contact Epson for support, as described in the product's User's Guide. 1. Access Web Config, select Administrator Settings, and
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    a Digital Certificate Using an LDAP Server Using an Email Server Parent topic: Using Web Config Network Configuration Software Configuring SSL/TLS Communication Follow the instructions in these sections to configure SSL/TLS communication using Web Config. Configuring SSL/TLS Settings Configuring
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    You see a window like this: 3. Select one of the following options for the Encryption Strength setting: • High for AES256/3DES • Middle for AES256/3DES/AES128/RC4 4. Select Enable or Disable for the Redirect HTTP to HTTPS setting as necessary. 5. Click Next. You see a confirmation message. 6. Click
  • Epson WorkForce Pro WF-5620 | User Manual - Page 15
    Click Next. You see a confirmation message. 5. Click OK. Parent topic: Configuring SSL/TLS Communication Configuring IPsec/IP Filtering Follow the instructions in these sections to configure IPsec/IP traffic filtering using Web Config. About IPsec/IP Filtering Configuring Default IPsec/IP Filtering
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    filter traffic to the product over the network based on IP address, service, and port by configuring a default policy that applies to every users or user groups, you can configure group policies. Note: IPsec is supported only by computers running Windows Vista or later, or Windows Server 2008 or
  • Epson WorkForce Pro WF-5620 | User Manual - Page 17
    Configuring Group IPsec/IP Filtering Policies You can configure group policies for IPsec/IP traffic filtering using Web Config. 1. Access Web Config and select Network Security Settings. 2. Select IPsec/IP Filtering and select Basic. 3. Click a tab number for the policy number you want to configure.
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    IPsec/IP Filtering Policy Settings Default Policy Settings Setting Access Control Authentication Method Pre-Shared Key Encapsulation Remote Gateway(Tunnel Mode) Security Protocol Options/Description Permit Access to permit IP packets to pass through Refuse Access to prevent IP packets from passing
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    Group Policy Settings Setting Access Control Local Address(Printer) Remote Address(Host) Method of Choosing Port Service Name Transport Protocol Options/Description Permit Access to permit IP packets to pass through Refuse Access to prevent IP packets from passing through IPsec to
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    Setting Local Port Remote Port Authentication Method Pre-Shared Key Encapsulation Remote Gateway(Tunnel Mode) Options/Description If you selected Port Number as the Method of Choosing Port option, and TCP or UDP for the Transport Protocol option, enter the port numbers that control receiving
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    All services Searching for a product from applications such as printer or scanner drivers, or EpsonNet Config Acquiring and configuring MIB from applications such as printer or scanner drivers, or EpsonNet Config Forwarding LPR data Forwarding RAW data Forwarding AirPrint data (IPP/IPPS printing
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    Service scanning from Document Capture Pro Forwarding FTP printing data to FTP server Controlling FTP printing to FTP server Forwarding scan data and WSD data to a HTTP or HTTPS server Communicating with Epson Connect, Google Cloud Printer, firmware update, and root certificate update on a HTTP or
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    Key • Pre-Shared Key: Enter a key up to 127 characters long Receiving Printing Data and Printer Settings Use this example to allow communication of printing data and printer settings from specified services. Default policy: • IPsec/IP Filtering: Enable • Access Control: Refuse Access Group policy
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    . 5. Click Next. You see a confirmation message. 6. Click OK. Parent topic: Configuring IPsec/IP Filtering Configuring SNMPv3 Protocol Settings If your product supports the SNMPv3 protocol, you can monitor and control access to your product using that protocol. 1. Access Web Config and select Wi-Fi
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    You see a window like this: 3. Select the Enable SNMPv3 checkbox to enable SNMPv3 settings. 4. Select the settings you want in SNMPv3 Settings section. 5. Click Next. You see a confirmation message. 6. Click OK. SNMPv3 Settings Parent topic: Using Your Product on a Secure Network SNMPv3 Settings
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    Settings Connecting the Product to an IEEE802.1X Network Follow the instructions in these sections to connect the product to an IEEE802.1X Product on a Secure Network Configuring an IEEE802.1X Network If your product supports IEEE802.1X, you can use it on a network with authentication provided by
  • Epson WorkForce Pro WF-5620 | User Manual - Page 27
    the IEEE802.1X (Wired LAN) setting. 4. To use the product on a Wi-Fi network, enable your product's Wi-Fi settings. See your product's User's Guide for instructions. The status of the connection shown in the IEEE802.1X (Wi-Fi) setting. Note: You can share the network settings for Ethernet and Wi-Fi
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    /AES128/RC4 Parent topic: Connecting the Product to an IEEE802.1X Network Configuring a Certificate for an IEEE802.1X Network If your product supports IEEE802.1X, you can configure a certificate for the network using Web Config. 1. Access Web Config and select Network Security Settings. 2. Select
  • Epson WorkForce Pro WF-5620 | User Manual - Page 29
    IEEE802.1X Network Status You can check the status of the IEEE802.1X network settings by printing a status sheet from your product. See the product's User's Guide for instructions on printing a network status sheet. The network status sheet displays the information in this table for IEEE802.1X
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    Network Using a Digital Certificate Follow the instructions in these sections to configure and use digital and Importing a CA-signed Certificate CSR Setup Settings CSR Import Settings Deleting a ). Self-signed Certificate A self-signed certificate is issued and signed by the product itself. You can
  • Epson WorkForce Pro WF-5620 | User Manual - Page 31
    Parent topic: Using a Digital Certificate Obtaining and Importing a CA-signed Certificate You can obtain a CA-signed certificate by creating a CSR (Certificate Signing Request) using Web Config and submitting it to a certificate authority. The CSR created in Web Config is in PEM/DER format. You can
  • Epson WorkForce Pro WF-5620 | User Manual - Page 32
    provided by that authority. 10. Save the issued CA-signed certificate to a computer connected to the product. Before proceeding, make sure the time and date settings are correct on your product. See the product's User's Guide for instructions. 11. Select Network Security Settings, select your
  • Epson WorkForce Pro WF-5620 | User Manual - Page 33
    CSR Setup Settings You can select these settings when setting up a CSR in Web Config. for the CSR Enter a name or static IP address from 1 to 128 characters long; for example, Reception printer or https://10.152.12.225 Enter information in each field as necessary, from 0 to 64 characters long in
  • Epson WorkForce Pro WF-5620 | User Manual - Page 34
    . 3. Click Delete. You see a completion message. 4. Click OK. Parent topic: Using a Digital Certificate Updating a Self-signed Certificate If your product supports the HTTPS server feature, you can update a self-signed certificate using Web Config. 1. Access Web Config and select Network Security
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    message. 6. Click OK. 7. Click Confirm to verify the certificate information. Parent topic: Using a Digital Certificate Using an LDAP Server Follow the instructions in these sections to use an LDAP server to provide fax and email destination information using Web Config. Configuring the LDAP Server
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    1. Access Web Config and select Wi-Fi/Network Settings. 2. Select LDAP Server and select Basic. You see a window like this: 3. Select Use as the Use LDAP Server setting. 4. Select the LDAP server settings. 5. Click OK. 6. Select Wi-Fi/Network Settings and select LDAP Server again. 7. Select Search
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    8. Select the LDAP search settings you want to use. 9. Click OK. Parent topic: Using an LDAP Server LDAP Server Settings You can configure these LDAP server settings in Web Config. Setting LDAP Server Address LDAP server Port Number Search Timeout (sec) Authentication Method User Name Password
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    Setting Kerberos Server Realm Options/Description If you selected Kerberos Authentication as the Authentication Method option, enter the realm of Kerberos authentication from 0 to 255 characters long in ASCII Parent topic: Using an LDAP Server LDAP Search Settings You can configure these LDAP
  • Epson WorkForce Pro WF-5620 | User Manual - Page 39
    You can review the connection report messages to diagnose LDAP connection problems in Web your printer or server. Authentication failed. Check the settings. Cannot access the printer until an LDAP Server Using an Email Server Follow the instructions in these sections to use an email server to send
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    Configuring an Email Server Email Server Settings Checking the Email Server Connection Email Server Connection Report Messages Configuring Email Notification Parent topic: Using Your Product on a Secure Network Configuring an Email Server You can configure an email server using Web Config. 1. Access
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    when it is finished. Parent topic: Using an Email Server Email Server Connection Report Messages You can review the connection report messages to diagnose email server connection problems in Web Config. Message Connection test was successful. Description Connection to the server is successful 41
  • Epson WorkForce Pro WF-5620 | User Manual - Page 42
    test failed. Check the settings. Cannot access the printer until processing is complete. Description One of the following alerts by email when certain events occur on the product, such as running out of paper. You can register up to 5 email addresses and select the events for which you
  • Epson WorkForce Pro WF-5620 | User Manual - Page 43
    6. Select the checkboxes to indicate the events for which you want to receive email notifications. 7. Click OK. Parent topic: Using an Email Server 43
  • Epson WorkForce Pro WF-5620 | User Manual - Page 44
    's Guide for instructions. Installing EpsonNet Config Configuring a Product IP Address Using EpsonNet Config - Ethernet Configuring a Product IP Address Using EpsonNet Config - WiFi Installing EpsonNet Config To install EpsonNet Config, download the software from the product's support page at epson
  • Epson WorkForce Pro WF-5620 | User Manual - Page 45
    , and enter proxy settings by selecting Internet from the TCP/IP menu. 7. Select Transmit. Parent topic: Using EpsonNet Config Network Configuration Software Configuring a Product IP Address Using EpsonNet Config - WiFi You can configure the product's IP address using EpsonNet Config. 1. Turn on the
  • Epson WorkForce Pro WF-5620 | User Manual - Page 46
    or Start, and select All Programs or Programs. Select EpsonNet and click EpsonNet Config. • OS X: Open the Applications folder, open the Epson Software folder, select EpsonNet, select EpsonNet Config, and double-click the EpsonNet Config icon. After a few moments, the program displays the connected
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    Transmit. 10. Confirm the Wi-Fi connection to the product and disconnect the Ethernet cable from the product. Parent topic: Using EpsonNet Config Network Configuration Software 47
  • Epson WorkForce Pro WF-5620 | User Manual - Page 48
    IP address. Verify connection using your product control panel or print a network status sheet. See your product's User's Guide for instructions. • If you selected High as the Encryption Strength setting in Web Config, your browser must support AES (256-bit) or 3DES (168-bit) encryption. Check your
  • Epson WorkForce Pro WF-5620 | User Manual - Page 49
    name. Parent topic: Solving Network Software Usage Problems Model Name or IP Address problems using the network security features. Pre-Shared Key was Forgotten Cannot Communicate with the Product Using IPsec Communication Communication was Working, but Stopped Cannot Create the Secure IPP Printing
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    policy. Parent topic: Solving Network Security Problems Cannot Communicate with the Product Using IPsec Communication Make sure your computer is using one of these supported algorithms for communicating with the product: Security method Supported algorithms Consistency Algorithm AES-CBC 128 AES
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    IPP printing port, try these solutions: • Make sure you specified the correct server certificate for SSL/TLS communication using Web Config. • If you are using a CA certificate, make sure it is imported to the computer that is accessing the printer. Parent topic: Solving Network Security Problems
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    has expired. Check if the certificate Make sure the product time and date are set is valid, or check the date and time on your printer. correctly and, if the certificate is out of date, obtain and import a new certificate. Private key is required. Do one of the following to pair
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    Message Setup failed. Solution Make sure the computer and product are connected, and the certificate file is not corrupted, and import the certificate file again. Parent topic: Solving Digital Certificate Problems Cannot Import a Digital Certificate If you cannot import a digital certificate, try
  • Epson WorkForce Pro WF-5620 | User Manual - Page 54
    contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice
  • Epson WorkForce Pro WF-5620 | User Manual - Page 55
    or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
  • Epson WorkForce Pro WF-5620 | User Manual - Page 56
    from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice. Copyright Attribution Parent topic: Notices Copyright Attribution © 2014
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Administrator's Guide