Epson WorkForce Pro WF-M4119 Users Guide

Epson WorkForce Pro WF-M4119 Manual

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  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 1
    User's Guide Printing Maintaining the Printer Solving Problems NPD7164-01 EN
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    Contents Guide to This Manual Introduction to the Manuals 6 Searching for Information 6 Printing Only the Pages You Need 7 About This Manual 7 Marks and Symbols 7 Notes on Screenshots and Illustrations 8 Operating System References 8 Trademarks 9 Copyright 9 Important Instructions Safety
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    79 Updating Applications and Firmware 81 Transporting and Storing the Printer 82 Solving Problems The Printer Does Not Work as Expected 86 The Printer Does Not Turn On Specifications 161 Network Specifications 162 Supported Third Party Services 164 Dimensions 164 Electrical Specifications 164
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    194 Using a Digital Certificate 197 SSL/TLS Communication with the Printer. . . . .203 Solving Problems for Advanced Security. . . . . . 204 Where to Get Help Technical Support Web Site 210 Contacting Epson Support 210 Before Contacting Epson 210 Help for Users in Europe 210 Help for Users in
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    Guide to This Manual Introduction to the Manuals 6 Searching for Information 6 Printing Only the Pages You Need 7 About This Manual 7 Trademarks 9 Copyright 9
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    and installing the software. ❏ User's Guide (digital manual) This manual. This manual is available as PDF and Web manuals. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems. You can obtain the latest
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    Guide to This Manual > About This Manual > Marks and Symbols ❏ Mac OS: Hold down the command key, system reference information used in this manual. Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to
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    Guide to This Manual > About This Manual > Operating System References Related Information & Links to related sections. Provides Web Movie Manuals of the operating instructions. See the related information link. Notes on Screenshots and Illustrations ❏ Screenshots of the printer driver are from
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    Guide to This Manual > Copyright Mac OS In this manual, "Mac OS" is used to refer to Mac OS X 10.9.5 or with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options
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    Important Instructions Safety Instructions 11 Printer Advisories and Warnings 12 Notes on the Administrator Password 13 Protecting Your Personal Information 15
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    specifically explained in the printer's manuals. ❏ Unplug the printer and refer servicing to qualified service personnel under the following conditions: water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately. Safety Instructions for Ink ❏ Be careful when
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    Warnings > Advisories and Warnings for Using the Printer Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover
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    Important Instructions > Notes on the Administrator Password > Default Value of the Administrator Password ❏ If you are not going to use the printer for a long period, be sure
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    Important Instructions > Notes on the Administrator Password > Initializing the Administrator Password The following illustration is an example of the label attachment position on the side of the
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    Important Instructions > Protecting Your Personal Information Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information
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    Part Names and Functions Front 17 Inside 18 Rear 18
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    Part Names and Functions > Front Front A Output tray B Edge guide C Paper cassette Holds the ejected paper. Feeds the paper straight into the printer. Slide to the edges of the paper. Loads paper. A Control panel B Paper
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    Part Names and Functions > Rear Inside A Printer cover B Ink cartridge holder Rear Open when replacing ink cartridge or removing jammed paper inside the printer. Keep this cover closed while the printer is not in use to prevent foreign substances from entering the printer. Install the ink
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    Guide to the Control Panel Control Panel 20 Home Screen Configuration 21 Menu Screen Configuration 22 Basic Operations 23 Entering Characters 24 Viewing Animations 24
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    Guide to the Control Panel > Control Panel Control Panel A Turns the printer the control panel to select or to make settings. D Displays the Help screen. You can view the operating instructions or the solutions to problems. E Use the u d l r buttons to move the focus to the target, and then press the
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    screen. You can check the approximate ink levels and the approximate service life of the maintenance box. You can also replace the ink cartridge or print the supply status sheet. B Displays the network connection status. "Guide to the Network Icon" on page 21 C Indicates that Quiet Mode
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    Guide to the Control Panel > Menu Screen Configuration The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network. The printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection.
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    Guide to the Control Panel > Basic Operations Basic Operations Move the focus using the u d l r buttons to select the items, and then press the OK button to
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    Guide to the Control Panel > Viewing Animations Entering Characters You can G Enters character. H Deletes a character to the left. Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Select : Displays the help
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    Guide to the Control Panel > Viewing Animations ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation. 25
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    Loading Paper Paper Handling Precautions 27 Paper Size and Type Settings 27 Loading Paper 28
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    Size and Type Settings Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high- or folded paper may cause paper feeding problems and smears on the printouts. ❏ Paper feed problems may occur frequently for manual 2-sided printing when printing on one side
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    Loading Paper > Loading Paper ink by making sure you are not printing on the wrong paper size or printing using poor print quality due to settings that do not match the paper type. If displayed paper size and type differ from the loaded paper, select the item to change. If the settings match the
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    Loading Paper > Loading Paper > Loading Pre-punched Paper Select , and then select How To > Load paper. If you want to stop viewing the animation, close the screen. Loading Pre-punched Paper Load a single sheet of pre-punched paper in the paper cassette. Paper size: A4, B5, A5, A6, Letter, Legal ❏
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    Papers When loading paper longer than legal size, extend the output tray and then raise it. Extend the paper cassette, and then slide the edge guides to their maximum positions. With the printable side facing down, load a single sheet of paper that does not extend beyond the triangle symbol at the
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    tray. Select User-Defined as the paper size setting. ❏ Make sure the end of the paper is cut perpendicularly. A diagonal cut may cause paper feed problems. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams
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    Printing Printing Documents 33 Printing on Envelopes 64 Printing Web Pages 64 Printing Using a Cloud Service 65
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    Printing > Printing Documents > Printing from a Computer - Windows Printing Documents Printing from a Computer - Windows Printing Using Easy Settings Note: Operations may differ depending on the application. See the application's help for details. 1. Load paper in the printer. "Loading Paper" on
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    Printing > Printing Documents > Printing from a Computer - Windows 6. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help. ❏ When you select
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    appropriate print density is selected, you can prevent images from bleeding through to the reverse side. Select User-Defined to adjust the print density manually. Multi-Page: Allows you to print several pages on one sheet or perform poster printing. Click Layout Order to specify the order in which
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    : Prints images in the center of the paper. Tone Correction: Automatic: Adjusts the tone of images automatically. Custom: Allows you to perform manual tone correction. Click Advanced for further settings. Image Options: Enables print quality options such as Emphasize Text. You can also thicken thin
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    Printing > Printing Documents > Printing from a Computer - Windows Settings: Allows you to set the printing method for anti-copy patterns or watermarks. Header/Footer: You can print information such as a user name and printing date in headers or footers. You can then set font, size, or style.
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    version of applications on the Internet. Online Order: Allows you to access the site where you can purchase Epson's ink cartridges. Technical Support: If the manual is installed on your computer, the manual is displayed. If it is not installed, you can connect to the Epson Web site to check the
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    to print on both sides of the paper. ❏ Automatic 2-sided printing ❏ Manual 2-sided printing When the printer has finished printing the first side, flip the through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status
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    manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status
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    Printing > Printing Documents > Printing from a Computer - Windows 4. When printing data that has a lot of photos and images, click Print Density, and then make the appropriate settings, and then click OK. When setting Print Density, you can adjust print density according to the document type. Note:
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    Printing > Printing Documents > Printing from a Computer - Windows Related Information & "Loading Paper" on page 28 & "Printing Using Easy Settings" on page 53 Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. 1. On the printer
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    Printing > Printing Documents > Printing from a Computer - Windows Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. 1. On the printer driver's More Options tab, select the document size from the Document Size
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    Poster, or 4x4 Poster as the Multi-Page setting. 2. Click Settings, make the appropriate settings, and then click OK. Note: Print Cutting Guides allows you to print a cutting guide. 3. Set the other items on the Main and More Options tabs as necessary, and then click OK. "Main Tab" on page 34 "More
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    Printing > Printing Documents > Printing from a Computer - Windows 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then
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    Printing > Printing Documents > Printing from a Computer - Windows 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and
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    Printing > Printing Documents > Printing from a Computer - Windows 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks,
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    Printing > Printing Documents > Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back. 48
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    Printing > Printing Documents > Printing from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. 1. On the printer driver's More
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    : Plain paper, Letterhead, Recycled, Color, Preprinted, High Quality Plain Paper, or Thick paper ❏ Quality: Standard ❏ 2-Sided Printing: Off, Manual (Long-edge binding), or Manual (Short-edge binding) ❏ Tone Correction: Automatic Note: You can also add your own anti-copy pattern. 1. On the printer
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    Printing > Printing Documents > Printing from a Computer - Windows Related Information & "Loading Paper" on page 28 & "Printing Using Easy Settings" on page 53 Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a
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    Printing > Printing Documents > Printing from a Computer - Windows Adjusting the Print Tone You can adjust the tone used in the print job. These adjustments are not applied to the original data. 1. On the printer driver's More Options tab, select the method of tone correction from the Tone
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    Printing > Printing Documents > Printing from a Computer - Mac OS & "Printing Using Easy Settings" on page 53 Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the
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    Printing > Printing Documents > Printing from a Computer - Mac OS Note: Operations and screens differ depending on the application. See the application's help for details. 1. Load paper in the printer . "Loading Paper" on page 28 2. Open the file you want to print. 3. Select Print from the File menu
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    Printing > Printing Documents > Printing from a Computer - Mac OS 7. Click Print. Note: If you want to cancel printing, on your computer click the printer icon in the Dock. Select the job you want to cancel, and then click next to the progress meter. However, you cannot cancel a print job from the
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    Printing > Printing Documents > Printing from a Computer - Mac OS Pages to Print: Select to print only odd pages or even pages. Page Order: Select to print from the top or the last page. Scale to fit paper size: Prints to fit to the paper size you loaded. ❏ Destination Paper Size: Select the paper
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    Printing > Printing Documents > Printing from a Computer - Mac OS Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list. 1. Set each item such as Print Settings and
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    Printing > Printing Documents > Printing from a Computer - Mac OS 2. Select the bindings in Two-sided Printing. 3. Select the type of original in Document Type. Note: ❏ Printing may be slow depending on the Document Type setting. ❏ If you are printing high-density data such as photos or graphs,
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    Printing > Printing Documents > Printing from a Computer - Mac OS & "Printing Using Easy Settings" on page 53 Printing to Fit the Paper Size Select the paper size you loaded in the printer as the Destination Paper Size setting. 1. Select the size of the paper you set in the application as the Paper
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    Printing > Printing Documents > Printing from a Computer - Mac OS Printing a Reduced or Enlarged Document at any Magnification You can reduce or enlarge the size of a document by a specific percentage. Note: Operations differ depending on the application. See the application's help for details. 1.
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    Printing > Printing Documents > Printing Documents from Smart Devices (iOS) 1. Select Color Options from the pop-up menu, and then set the brightness and contrast. 2. Set the other items as necessary. 3. Click Print. Related Information & "Loading Paper" on page 28 & "Printing Using Easy Settings"
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    Printing > Printing Documents > Printing Documents from Smart Devices (Android) Note: If you disabled paper configuration messages on your printer control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Set up your printer for wireless printing. See the
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    not see your printer, tap All Printers and select your printer. Printing Using Mopria Print Service Mopria Print Service enables instant wireless printing from Android smart phones or tablets. 1. Install Mopria Print Service from Google Play. 2. Load paper in the printer. 3. Set up your printer for
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    Printing > Printing Web Pages > Printing Web Pages from Smart Devices Printing on Envelopes Printing on Envelopes from a Computer (Windows) 1. Load envelopes in the printer. "Loading Paper" on page 28 2. Open the file you want to print. 3. Access the printer driver window. 4. Select the envelope
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    Select Smart Panel. 7. Tap Print. Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smartphone, or office printer. ❏ Remote Print Driver This is a shared driver supported by Remote Print Driver. When printing using a printer in a remote
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    Panel Follow the steps below to register the printer. 1. Select Settings on the control panel. 2. Select General Settings > Web Service Settings > Epson Connect Services > Unregister to print the registration sheet. 3. Follow the instructions on the registration sheet to register the printer. 66
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    Maintaining the Printer Checking the Status of Consumables 68 Improving Print Quality 68 Cleaning the Printer 74 Saving Power 75 Disabling your Wi-Fi Connection 76 Installing or Uninstalling Applications Separately 76 Transporting and Storing the Printer 82
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    You can also check the approximate ink level and the approximate service life of the maintenance box from the status monitor on the printer the OK button. 2. Select Print Quality Adjustment. 3. Follow the on-screen instructions to load paper and print the nozzle check pattern. 4. Examine the printed
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    segments as in the following "OK" pattern, the nozzles are not clogged. Select to proceed to the next adjustment. 5. Follow the on-screen instructions to print the patterns for print head alignment, and then align the print head. ❏ This pattern allows you to perform alignment if your printouts look
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    P button. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not the OK button. 2. Select Print Head Nozzle Check. 3. Follow the on-screen instructions to load paper and print the nozzle check pattern. 4. Examine the printed pattern.
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    clogged. Print head cleaning is not necessary. Select to exit. 5. Select . 6. Follow the on-screen instructions to clean the print head. 7. When cleaning is finished, follow the on-screen instructions to print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines
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    on the printer's control panel. To select an item, use the u d l r buttons, and then press the OK button. 2. Select Paper Guide Cleaning. 3. Follow the on-screen instructions to load paper and clean the paper path. 4. Repeat this procedure until the paper is not smeared with ink. Cleaning the
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    Maintaining the Printer > Improving Print Quality > Cleaning the Translucent Film 2. Open the printer cover. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step
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    Maintaining the Printer > Cleaning the Printer 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. Be careful not to touch the ink that has adhered inside the printer. c Important: Wipe off the smear gently. If you
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    Maintaining the Printer > Saving Power c Important: ❏ Be careful not to get water onto the printer mechanism or any electrical components. Otherwise, the printer could be damaged. ❏ Never use alcohol or paint thinner to clean the components and the case. These chemicals can damage them. ❏ Do not
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    the OK button. 2. Select Wi-Fi (Recommended). 3. Select Change Settings. 4. Select Others. 5. Select Disable Wi-Fi. Follow the on-screen instructions. Installing or Uninstalling Applications Separately Connect your computer to the network and install the latest version of applications from the
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    Maintaining the Printer > Installing or Uninstalling Applications Separately > Installing the Applications Separ... 1. Make sure the printer and the computer are available for communication, and the printer is connected to the Internet. 2. Start EPSON Software Updater. The screenshot is an example
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    Maintaining the Printer > Installing or Uninstalling Applications Separately > Installing the Applications Separ... ❏ Windows 11/Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2022/Windows Server 2019/ Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2
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    Maintaining the Printer > Installing or Uninstalling Applications Separately > Uninstalling Applications Checking if a genuine Epson printer driver is installed - Mac OS You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select System
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    2003 R2/Windows Server 2003 Click Change/Remove or Remove. Note: If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. 80
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    "Application for Updating Software and Firmware (Epson Software Updater)" on page 151 Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the firmware. Make sure you use the latest version of the applications and
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    message displayed on the screen and select Start Checking. 4. Check the message displayed on the screen, select Start, and then follow the on-screen instructions. The firmware is updated when new firmware is found. Once the update has started, it cannot be interrupted. c Important: ❏ Do not turn off
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    Maintaining the Printer > Transporting and Storing the Printer 5. Open the printer cover. Secure the ink cartridge holder to the case with tape. 6. Close the printer cover. 7. Prepare to pack the printer as shown below. 83
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    Maintaining the Printer > Transporting and Storing the Printer 8. Pack the printer in its box, using the protective materials. c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink
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    Solving Problems The Printer Does Not Work as Expected 86 A Message is Displayed on the LCD Screen 109 Paper Gets Jammed 110 It is Time to Replace the Ink Cartridges 110 It is Time to Replace the Maintenance Box 113 Print Quality is Poor 114 Cannot Solve Problem 121
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    Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly The Printer Does Not Work as Expected The Printer Does Not Turn On
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    Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly The conditions. & "Environmental Specifications" on page 165 Unsupported paper is being used. Solutions Use paper supported by this printer. & "Available Paper and Capacities" on page 142 & "Unavailable Paper
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    Solving Problems > The incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. & "Loading Paper" on page 28 page 165 Unsupported paper is being used. Solutions Use paper supported by this printer. & "Available Paper and Capacities" on
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    " on page 27 Multiple sheets of paper feed at the same time during manual 2-sided printing. Solutions Remove any paper that is loaded in the paper source the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected. Checking the
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    > Epson Software > Epson Printer Connection Checker. 2. Follow the on-screen instructions to check. Note: If the printer name is not displayed, install a been Established (Windows)" on page 93 Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the
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    Solving Problems > The Printer Does Not Work as Expected > Cannot Print printer and computer or smart device closer to the wireless even if they are connected to the same network, disable the separator function on the wireless router. See the manual provided with the wireless router for details. 91
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    IEEE802.3az (Energy Efficient Ethernet). Solutions When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or router that you are using. ❏ Connection becomes unstable, the printer is connected
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    or change the USB cable. Cannot Print Even Though a Connection has been Established (Windows) The following causes can be considered. There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver
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    installed - Mac OS" on page 79 & "Installing the Applications Separately" on page 76 & "Updating Applications and Firmware" on page 81 There is a problem with the printer's status. Solutions Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer status. If
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    from the Printer menu. USB connection: USBXXX, Network connection: EpsonNet Print Port Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues. The network environment has been changed. Solutions When you have changed the network environment, such
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    report and then follow the printed solutions. & "Checking the Printer's Network Connection Status (Network Connection Report)" on page 128 There is a problem with the network settings on the computer. Solutions Try accessing any website from your computer to make sure that your computer's network
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    Solving Problems > The Printer Does Not Work as Expected > Cannot Print There is still a job waiting to be printed. Solutions Click Print Queue on the printer driver's
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    : EpsonNet Print Port Cannot Print from Mac OS Make sure the computer and the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the
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    but printing cannot be performed. "Cannot Print Even Though a Connection has been Established (Mac OS)" on page 102 Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want
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    same network, disable the separator function on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly are correct. If you cannot access any website, there is a problem on the computer. Check the network connection of the computer. See
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    IEEE802.3az (Energy Efficient Ethernet). Solutions When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or router that you are using. ❏ Connection becomes unstable, the printer is connected
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    is installed - Mac OS" on page 79 & "Installing the Applications Separately" on page 76 & "Updating Applications and Firmware" on page 81 There is a problem with the status of the printer. Solutions Make sure the printer status is not Pause. Select System Preferences from the Apple menu > Printers
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    any website from your computer to make sure that your computer's network settings are correct. If you cannot access any website, there is a problem on the computer. Check the network connection of the computer. See the documentation provided with the computer for details. Cannot Print from Smart
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    Solving Problems > The Printer Does Not Work as Expected > Cannot Print Check not using Epson Smart Panel, see the link below. https://epson.sn Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the network devices for Wi-Fi connection. Solutions
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    same network, disable the separator function on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly are correct. If you cannot access any website, there is a problem on the smart device. Check the network connection of the computer.
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    on Web Config. & "Application for Configuring Printer Operations (Web Config)" on page 148 Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues. The network environment has been changed. Solutions When you have changed the network environment
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    from your smart device to make sure that your smart device's network settings are correct. If you cannot access any website, there is a problem on the smart device. Check the network connection of the computer. See the documentation provided with the smart device for details. Cannot Operate the
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    Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or
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    need help from service personnel. Solutions If you forget the administrator's password, contact Epson support. A Message is Displayed on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages
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    Problems > It is Time to Replace the Ink Cartridges > Ink Cartridge Handling Precautions Paper Gets Jammed Check the error displayed on the control panel and follow the instructions Use the paper supported by this printer the correct direction, and slide the edge guide against the edge of the paper.
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    Solving Problems > It is Time to Replace the Ink Cartridges > Ink Cartridge Handling Precautions ❏ For best results, Epson recommends using up ink cartridges before the best before
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    Solving Problems > It is Time to Replace the Ink Cartridges > Ink Cartridge Handling Precautions ❏ Do not touch the sections shown in the illustration. Doing so may prevent
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    Solving Problems > It is Time to Replace the Maintenance Box > Replacing a Maintenance on page 144 It is Time to Replace the Maintenance Box Maintenance Box Handling Precautions Read the following instructions before replacing the maintenance box. ❏ Do not touch the green chip on the side of the
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    Solving Problems > Print Quality is Poor maintenance box has reached its limit. Whether and how often this is required will vary according to the number of pages
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    Solving Problems > Print Quality is Poor Black or Gray Banding Appears at Intervals of Approximately 3.3 cm The following causes can be considered. The paper type setting does
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    Solving Problems > Print Quality is Poor The print head position is out of alignment. Solutions Align the print head using the Print Quality Adjustment feature. & "Adjusting the
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    Solving Problems > Print Quality is Poor The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer
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    Problems > Print Quality is Poor Paper is loaded incorrectly. Solutions When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides When performing manual 2-sided printing
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    Solving Problems > Print Quality is Poor & "Printing on 2-Sides" on page 57 The Position, Size, or Margins of the Printout Are Incorrect The following causes can be considered. The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge
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    Solving Problems > Print Quality is Poor There is a job waiting to be printed. Solutions Cancel any paused print jobs. The computer has been manually put into the Hibernate mode or the Sleep mode while printing. Solutions Do not put the computer manually into the Hibernate mode or the Sleep mode
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    after trying all of the solutions, contact Epson support. If you cannot solve printing problems, see the following related information. Related Information & "Cannot Solve Printing Problems" on page 121 Cannot Solve Printing Problems Try the following solutions in order starting at the top until
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    date printed on the package, or within six months of opening the package, whichever is earlier. If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson support. Related Information & "Before Contacting Epson" on page 210 & "Contacting Epson
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    Adding or Replacing the Computer or Devices When the Software Disc is not Available 124 When Replacing a Computer 124 Re-Setting the Network Connection 124 Connecting a Smart Device and Printer Directly (Wi-Fi Direct 134 Adding or Changing the Printer's Connection 137
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    to Setup, and then start setting up. Follow the on-screen instructions. https://epson.sn When Replacing a Computer You need to install You can also watch the procedure in the Web Movie Manuals. Access the following website. https://support.epson.net/publist/vlink.php?code=NPD6870 Setting up using
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    that matches the environment and conditions that you are using. If you know the SSID and password for your wireless router, you can set them manually. Related Information & "Making Wi-Fi Settings by Entering the SSID and Password" on page 125 & "Making Wi-Fi Settings by Push Button Setup (WPS)" on
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    are displayed. Select Change to Wi-Fi connection. or Change Settings to change the settings. 4. Select Wi-Fi Setup Wizard . 5. Follow the on-screen instructions to select the SSID, enter the password for the wireless router, and start setup. If you want to check the network connection status for the
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    Adding or Replacing the Computer or Devices > Re-Setting the Network Connection > Making Wi-... Note: If connection fails, restart the wireless router, move it closer to the printer, and try again. If it still does not work, print a network connection report and check the solution. Related
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    l r buttons, and then press the OK button. 2. Select General Settings > Network Settings > Connection Check. The connection check starts. 3. Follow the instructions on the printer's screen to print the network connection report. If an error has occurred, check the network connection report, and then
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    router and remove any obstacles between them. ❏ If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on make sure your wireless router supports WPS. You cannot use push button setup if your wireless router does not support WPS. ❏ Makes sure your
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    Adding or Replacing the Computer or Devices > Re-Setting the Network Connection > Messages a... ❏ Makes sure you know your SSID and password before connecting to the wireless router. If you are using a wireless router with its default settings, the SSID and password are located on a label on the
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    are turned on. ❏ Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's Obtain IP Address to Manual. Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway from the Network Status part on
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    " on page 155 E-11 Solutions: Check the following. ❏ The default gateway address is correct if you set the printer's TCP/IP Setup setting to Manual. ❏ The device that is set as the default gateway is turned on. Set the correct default gateway address. You can check the default gateway address
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    . (If the printer's TCP/IP Setup is set automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network may differ from the network for other devices.) If it still does not work after checking the above, try the following. ❏ Turn
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    Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi... Connecting a Smart Device and Printer Directly (Wi-Fi Direct) Wi-Fi Direct (Simple AP) allows you to connect a smart device directly to the printer without a wireless router and print from the smart
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    Adding or Replacing the Computer or Devices > Connecting a Smart Device and Printer Directly (Wi... 6. Select Other OS Devices. 7. Scroll the screen with the d button, and check the connection information for Wi-Fi Direct. 8. On the smart device's Wi-Fi screen, select the SSID shown on the printer's
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    Wi-Fi Direct. The Wi-Fi Direct information is displayed. 3. Select Start Setup. 4. Select . 5. Select Disable Wi-Fi Direct. 6. Follow the on-screen instructions. Related Information & "Changing the Wi-Fi Direct (Simple AP) Settings Such as the SSID" on page 136 Changing the Wi-Fi Direct (Simple
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    changing the frequency range, all connected devices are disconnected. Re-connect the device. Note that you cannot re-connect from devices that do not support 5 GHz frequency range when changing to 5 GHz. Disable Wi-Fi Direct Disable Wi-Fi Direct (simple AP) settings of the printer. When disabling it
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    Adding or Replacing the Computer or Devices > Adding or Changing the Printer's Connection > C... Furthermore, if you start setting up the printer from computer B in the configuration shown above, the printer is set up on computer B's network allowing computer B to print but not computer A. To
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    these instructions. 1. Select Settings on the home screen. 2. Select General Settings > Network Settings > Wired LAN Setup. 3. Follow the guide to connect > Advanced > TCP/IP. 3. Select Obtain IP Address, and then select Manual. 4. Enter the IP address. Focus moves to the forward segment or the
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    : When you select Auto for the IP address assignment settings, you can select the DNS server settings from Manual or Auto. If you cannot obtain the DNS server address automatically, select Manual and enter the DNS server address. Then, enter the secondary DNS server address directly. If you select
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    Product Information Paper Information 142 Consumable Products Information 144 Software Information 145 Settings Menu List 151 Product Specifications 160 Regulatory Information 166
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    -quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for 2-sided printing. "Paper for 2-Sided Printing" on page 143 Paper suitable for
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    Loading Capacity (Envelopes) 10 Paper for 2-Sided Printing Genuine Epson Paper ❏ Epson Business Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Double-Sided Matte Paper (Manual 2-sided printing only.) Related Information & "Available Paper and Capacities" on page 142 143
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    , Recycled paper, High quality plain paper* ❏ Thick paper* * A5, A6, B6, Indian-Legal, 8.5 x 13 in, Legal, SP2, SP3, SP4, SP5 size paper is not supported for automatic 2-sided printing. For automatic 2-sided printing with User Defined paper sizes, you can use 182 to 215.9 x 257 to 297 mm paper sizes
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    vary by location. For the correct codes in your area, contact Epson support. ❏ For users in Europe, visit the following website for information on with other printers. Software Information This section introduces the network services and software products available for your printer from the Epson
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    Product Information > Software Information > Software for Printing ❏ Windows 10/Windows Server 2022/Windows Server 2019/Windows Server 2016 Click on the start button, and then select Windows System > Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or
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    and then select the printer. Click Options & Supplies > Utility > Open Printer Utility. Related Information & "Menu Options for the Printer Driver" on page 55 Guide to Mac OS Printer Driver Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by
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    smart device. You can confirm the printer status or change the network service and printer settings. To use the Web Config, connect the printer and the computer or device to the same network. The following browsers are supported. Use the latest version. Microsoft Edge, Internet Explorer, Firefox,
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    the browser when you start Web Config; this does not indicate a problem and can be safely ignored. Related Information & "Application for Easily 2. Right-click on your printer and select Properties. 3. Select the Web Service tab and click the URL. Since the printer uses a self-signed certificate
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    on the browser when you start Web Config; this does not indicate a problem and can be safely ignored. Related Information & "Cannot Access Web Config to set the network interface addresses and protocols. See the operations guide for EpsonNet Config or the application's help for more details. Starting
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    can set the interval for checking for updates in Epson Software Updater's Auto Update Settings. Note: Windows Server operating systems are not supported. Starting on Windows ❏ Windows 11 Click the start button, and then select All apps > EPSON Software > Epson Software Updater. ❏ Windows 10 Click
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    Product Information > Settings Menu List > General Settings General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below. Settings > General Settings > Basic Settings LCD Brightness:
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    Product Information > Settings Menu List > General Settings Time Difference: Enter the time difference between your local time and UTC (Coordinated Universal Time). Language: Select the language used on the LCD screen. Operation Time Out: Select On to return to the initial screen when no operations
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    Product Information > Settings Menu List > General Settings Universal Print Settings: These print settings are applied when you print by an external device without using the printer driver. The offset settings are applied when you print using the printer driver. Top Offset: Adjust the top margin of
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    network settings. Choose the connection method from following and then follow the instructions on the control panel. Wi-Fi (Recommended): Wi-Fi Setup Wizard: of the product outdoors over these channels varies by location. http://support.epson.net/wifi5ghz/ ❏ Disable Wi-Fi Direct Disables the Wi
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    report to solve the problem. Advanced: Device Name: Changes the device name to any name within 2 to 53 characters. TCP/IP: Configures the IP settings, if the IP address is static. For automatic configuration, use the IP address assigned by DHCP. To set manually, switch to "Manual" and then enter the
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    : Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. For usage guides, see the following portal website. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) When you have
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    > Maintenance Print Quality Adjustment: Select this feature if there are any problems with your print outs. You can check for clogged nozzles and clean feature to replace the ink cartridge before the ink is expended. Paper Guide Cleaning: Select this feature if there are ink stains on the internal
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    Product Information > Settings Menu List > Restore Default Settings Print Counter Select the menus on the control panel as described below. Settings > Print Counter Displays the total number of prints including items such as the status sheet from the time you purchased the printer. If you select
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    Product Information > Product Specifications > Printer Specifications All Settings: Resets all settings to the default. Firmware Update Select the menus on the control panel as described below. Settings > Firmware Update Update: Check if the latest version of the firmware has been uploaded to the
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    (TCP) Port Number 443 5222 5357 3289 161 515 9100 631 3702 80 443 Interface Specifications For Computer Hi-Speed USB* * USB 3.0 cables are not supported. 161
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    and use of the product outdoors over these channels varies by location. For more information, see the following website. http://support.epson.net/wifi5ghz/ *4 Not supported for IEEE 802.11b. *5 Infrastructure and Wi-Fi Direct modes or an Ethernet connection can be used simultaneously. *6 Wi-Fi
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    , IPv6 IPv4 IPv4 IPv4, IPv6 * We recommend using the latest version of iOS or Mac OS. Security Protocol SSL/TLS SNMPv3 HTTPS Server/Client, IPPS Supported ✓ ✓ ✓ ✓ ✓ ✓ ✓ - - Remarks Windows Vista or later - - iOS 5 or later, OS X Mavericks (10.9.5) or later* - - 163
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    Product Information > Product Specifications > Electrical Specifications Supported Third Party Services Services AirPrint Print Supported ✓ Scan - Fax - * We recommend using the latest version of iOS or Mac OS. Remarks iOS 5 or later/OS X Mavericks (10.9.5) or later* - Dimensions
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    Product Information > Product Specifications > Installation Location and Space Environmental Specifications Operation Use the printer within the temperature (°C) and humidity (%) ranges shown in the graph, and in an environment without condensation. Storage Temperature after initial ink
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 166
    Standards and Approvals E 303.0 mm See "Safety Instructions" in this manual to confirm the environmental conditions. Related Information & " (UFS) for Mac OS is not supported. ❏ Chrome OS Chrome OS 89 or later Note: Only supports the standard OS features. Regulatory Information Standards
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    must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 168
    Product Information > Regulatory Information > Restrictions on Copying Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying
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    Administrator Information Connecting the Printer to the Network 170 Settings to Use the Printer 174 Managing the Printer 184 Advanced Security Settings 193
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    address of the printer in advance to register the printer. See the following for the supported standards. "Wi-Fi Specifications" on page 162 These are required when specifying DNS servers. to the internet . ❏ Epson Connect Services ❏ Cloud services of other companies ❏ Firmware updating 170
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    IP address: Assign the predetermined IP address to the printer (host) manually. The information to connect to the network (subnet mask, default gateway, DNS server and so on) need to be set manually. The IP address does not change even when the device is turned off
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    on the printer. 2. Select Settings on the home screen on the printer's control panel. 3. Select General Settings > Network Settings > Advanced > TCP/IP. 4. Select Manual for Obtain IP Address. When you set the IP address automatically by using the DHCP function of router, select Auto. In that case
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    directly connects to the Internet, such as Epson Connect service or another company's cloud services. 1. Select Settings on the home screen. When making you can print the diagnosis result. Follow the on-screen instructions to print it. Related Information & "Changing the Connection from Wi-Fi to
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    that you are using. If you know the information for the wireless router such as SSID and password, you can make settings manually. If the wireless router supports WPS, you can make settings by using push button setup. After connecting the printer to the network, connect to the printer from
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    Administrator Information > Settings to Use the Printer > Using the Print Functions ❏ You can print as long as the printer runs. Server / Client Connection Settings This is the connection that the server computer shares with the printer. To prohibit the connection without going through the server
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    . Click Add printer, and then select The printer that I want isn't listed. 3. Add a local printer. Select Add a local printer or network printer with manual settings, and then click Next. 4. Select Create a new port, select Standard TCP/IP Port as the Port Type, and then click Next. 5. Enter the
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    the printer driver. ❏ If the printer driver is already installed: Select Manufacturer and Printers. Click Next. 7. Follow the on-screen instructions. When using the printer under the server / client connection (printer sharing using the Windows server), make the sharing settings hereafter. Checking
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    Administrator Information > Settings to Use the Printer > Using the Print Functions 1. Select Control Panel > View devices and printers on the print server. 2. Right-click the printer icon that you want to share with the clients, and then click Printer Properties > Sharing tab. 3. Click Additional
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    Administrator Information > Settings to Use the Printer > Using the Print Functions ❏ Unit Select the unit of the user-defined size. You can select it when User defined is selected on Paper Size. ❏ Width Set the horizontal length of the user-defined size. The range you can enter here depends on the
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    Set when using AirPrint printing. Access Web Config and select the Network tab > AirPrint Setup. Items Bonjour Service Name Bonjour Location Explanation Enter the Bonjour service name between 1 and 41 characters in ASCII (0x20-0x7E). Enter location information such as the printer's placement
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    Administrator Information > Settings to Use the Printer > Making Basic Operation Settings for the Printer Items Geolocation Latitude and Longitude (WGS84) Top Priority Protocol iBeacon Transmission Enable AirPrint Explanation Enter the printer's location information. This entry is optional. Enter
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    time server may be operated within the organization or published on the Internet. When using the CA certificate or Kerberos authentication, time-related trouble can be prevented by synchronizing with the time server. 1. Access Web Config and select the Device Management tab > Date and Time > Time
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    on Time Server Status. Problems when Making Settings Hints to Solving Problems ❏ Checking the error message When trouble has occurred, first check status sheet or from the printer's control panel. Web browser does not support the Encryption Strength for SSL/TLS. SSL/TLS has the Encryption Strength.
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    that can communicate with TLS Version 1.2 or later, and then enable TLS Version 1.0 or 1.1. CA-signed Certificate is expired. If there is a problem with the expiration date of the certificate, "The certificate has expired" is displayed when connecting to Web Config with SSL/TLS communication (https
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    , enter the new Device Name in the text box. Enter the Location of the device. Select the IP Address setting method from Auto or Manual. If you select Manual, you will need to enter the IP address, subnet mask, and so on. You can specify whether or not to enable Set using
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    Name Setting Select the DNS Domain Name setting method from Auto or Manual. DNS Domain Name Enter the DNS Domain Name according to the following the host name and domain name with the DNS server through a DHCP server that supports dynamic DNS. If you select Enable, you will need to set the host
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    the Wi-Fi or Wi-Fi Direct connection status. To display the Wi-Fi Direct status, click Wi-Fi Direct tab. Note: For models that support Wi-Fi, this item is displayed when the Wireless LAN Interface is installed. ❏ Setup button When the Setup button is clicked, the Wi-Fi setup
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 188
    6. Click OK. The printer is updated. Configuring Wi-Fi Direct Settings You can check or configure the Wi-Fi Direct Settings. Note: For models that support Wi-Fi, this item is displayed when the Wireless LAN Interface is installed. 1. Enter the printer's IP address into a browser to access Web Config
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    Administrator Information > Managing the Printer > Disabling the External Interface ❏ IP Address Select the IP Address setting method from Auto or Manual. 5. Click Next. A confirmation message is displayed. Note: To reset the Wi-Fi Direct settings, click the Restore Default Settings button. 6. Click
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    You can check the following information of the operating printer from Status by using Web Config. ❏ Product Status Check the status, cloud service, product number, MAC address, etc. ❏ Network Status Check the information of the network connection status, IP address, DNS server, etc. ❏ Usage Status
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    Administrator Information > Managing the Printer > Enabling Program Verification on Start Up ❏ Panel Snapshot Display a screen image snapshot that is displayed on the control panel of the device. Related Information & "Application for Configuring Printer Operations (Web Config)" on page 148
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    Administrator Information > Managing the Printer > Backing Up the Settings Backing Up the Settings You can export the setting value set from Web Config to the file. You can use it for backing up the setting values, replacing the printer, etc. The exported file cannot be edited because it is exported
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    be used for communication between printers and computers, and it enables and disables features. What to set What to prevent A protocol or service that is applied to features allowed or prohibited separately. Reducing security risks that may occur through unintended use by preventing users from
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    WSD Setting value and Description Select this to search for or use devices through Bonjour. Displays the Bonjour name. Displays the Bonjour service name. Displays the Bonjour location name. Select the top priority protocol for Bonjour print. Setting value and Description Select this to enable
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 195
    . When enabled, you will be able to print over the Internet. It is also displayed when searching for devices on the network. Only printers that support IPP are displayed. Select Allowed to allow the printer to communicate without any security measures (IPP). 195
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 196
    Administrator Information > Advanced Security Settings > Protocol Setting Items Items Communication Timeout (sec) URL(Network) URL(Wi-Fi Direct) Printer Name Location SNMPv1/v2c Settings Items Enable SNMPv1 Enable SNMPv2c Access Authority Community Name (Read Only) Community Name (Read/Write) Allow
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 197
    Administrator Information > Advanced Security Settings > Using a Digital Certificate Items Algorithm Password Confirm Password Context Name Setting value and Description Select an algorithm for an encryption for SNMPv3. Enter the password for an encryption for SNMPv3. Enter between 8 and 32
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 198
    Administrator Information > Advanced Security Settings > Using a Digital Certificate Configuring a CA-signed Certificate Obtaining a CA-signed Certificate To obtain a CA-signed certificate, create a CSR (Certificate Signing Request) and apply it to certificate authority. You can create a CSR using
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 199
    Administrator Information > Advanced Security Settings > Using a Digital Certificate Items Common Name Organization/ Organizational Unit/ Locality/ State/Province Country Sender's Email Address Settings and Explanation You can enter between 1 and 128 characters. If this is an IP address, it should
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 200
    Administrator Information > Advanced Security Settings > Using a Digital Certificate ❏ A certificate of the PKCS#12 format obtained from a computer ❏ Private Key: Do not configure. ❏ Password: Optional ❏ CA Certificate 1/CA Certificate 2: Do not configure. 4. Click OK. A completion message is
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 201
    Administrator Information > Advanced Security Settings > Using a Digital Certificate Related Information & "Application for Configuring Printer Operations (Web Config)" on page 148 Updating a Self-signed Certificate Because the Self-signed Certificate is issued by the printer, you can update it when
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 202
    Administrator Information > Advanced Security Settings > Using a Digital Certificate You can obtain the CA Certificate from the Certification Authority where the CA-signed Certificate is issued. Importing a CA Certificate Import the CA Certificate to the printer. 1. Enter the printer's IP address
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 203
    communication path between computers. Do this if you want to prevent remote and unauthorized access. Configuring Basic SSL/TLS Settings If the printer supports the HTTPS server feature, you can use an SSL/TLS communication to encrypt communications. You can configure and manage the printer using Web
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 204
    (Web Config)" on page 148 & "Configuring a CA-signed Certificate" on page 198 & "Updating a Self-signed Certificate" on page 201 Solving Problems for Advanced Security Problems Using Network Security Features Cannot Create the Secure IPP Printing Port The correct certificate is not specified as the
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 205
    , creating a port may fail. Make sure a CA certificate is imported. Related Information & "Configuring a Server Certificate for the Printer" on page 204 Problems on Using a Digital Certificate Cannot Import a CA-signed Certificate CA-signed Certificate and the information on the CSR do not match. If
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 206
    Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Related Information & "Updating a Self-signed Certificate" on page 201 Cannot Create a CSR The Common Name has not been entered. The Common Name
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 207
    Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Messages Cause/What to do Invalid password. Cause: The password set for CA certificate and entered password do not match. What to
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 208
    Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Messages Private key is required. Setup failed. Cause/What to do Cause: There is no paired private key with the certificate. What
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 209
    Where to Get Help Technical Support Web Site 210 Contacting Epson Support 210
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 210
    Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance. The following Epson support list is based on the country of sale. Some products may not be sold
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 211
    high level of customer service. In addition to your product manuals, we provide the following Epson contact points, new product information and technical support (email). Epson Helpdesk Phone: 1300-361-054 help solve the problem. This information includes your Epson product manuals, type of
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 212
    over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problem troubleshooting ❏ Enquiries on repair service and warranty Help for Users in Thailand Contacts for information, support, and services are: World Wide Web http://www.epson.co.th Information on product
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 213
    over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Service Center 27 Yen Lang, Trung Liet Ward, Dong Da District, Ha Noi City
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 214
    Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair services and warranty Epson Malaysia Sdn Bhd (Head Office) Phone 5621 2088 Help for Users in India Contacts for information, support, and services are: World Wide Web http://www.epson.co.in Information
  • Epson WorkForce Pro WF-M4119 | Users Guide - Page 215
    for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Epson Philippines Corporation Trunk Line: +632
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User's Guide
Printing
Maintaining the Printer
Solving Problems
NPD7164-01 EN