Epson WorkForce Pro WF-M4619 Users Guide
Epson WorkForce Pro WF-M4619 Manual
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Epson WorkForce Pro WF-M4619 manual content summary:
- Epson WorkForce Pro WF-M4619 | Users Guide - Page 1
User's Guide Printing Copying Scanning Faxing Maintaining the Printer Solving Problems NPD7163-01 EN - Epson WorkForce Pro WF-M4619 | Users Guide - Page 2
(Mac OS 73 Printing Photos 73 Printing JPEG Files from a Memory Device. . . . . 73 Printing TIFF Files from a Memory Device. . . . . 74 Printing Web Pages 75 Printing Web Pages from Smart Devices 75 Printing Using a Cloud Service 76 Registering to Epson Connect Service from the Control Panel - Epson WorkForce Pro WF-M4619 | Users Guide - Page 3
111 Fax Settings 111 More 113 Menu Options for Inbox 114 Open Inbox (XX Unread 114 Using Other Faxing Features 115 Printing Fax Report Manually 115 Sending a Fax from a Computer 116 Sending Documents Created Using an Application (Windows 116 Sending Documents Created Using an Application - Epson WorkForce Pro WF-M4619 | Users Guide - Page 4
134 Installing the Applications Separately 135 Adding a Genuine Epson Printer (for Mac OS Only 137 Uninstalling Applications is Poor 217 Received Fax Quality is Poor 219 Cannot Solve Problem 220 Cannot Solve Printing Problems 220 Adding or Replacing the Computer or Devices When the Software - Epson WorkForce Pro WF-M4619 | Users Guide - Page 5
Supported Third Party Services 279 Memory Device Specifications 279 Supported Technical Support Web Site 366 Contacting Epson Support 366 Before Contacting Epson 366 Use the Printer 290 Using the Print Functions 290 Setting Up AirPrint 296 for the Printer 335 Problems when Making Settings - Epson WorkForce Pro WF-M4619 | Users Guide - Page 6
Guide to This Manual Introduction to the Manuals 7 Searching for Information 7 Printing Only the Pages You Need 8 About This Manual 8 Trademarks 10 Copyright 10 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 7
instructions on using the printer, on network settings when using the printer on a network, and on solving problems. You can obtain the latest versions of the above manuals with the following methods. ❏ Paper manual Visit the Epson Europe support website at http://www.epson.eu/support, or the Epson - Epson WorkForce Pro WF-M4619 | Users Guide - Page 8
Guide to This Manual > About This Manual > Marks and Symbols ❏ Mac OS: Hold down the command key, and then press ←. Printing Only the Pages You Need You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to - Epson WorkForce Pro WF-M4619 | Users Guide - Page 9
Guide to This Manual > About This Manual > Operating System References Related Information & Links to related sections. Provides Web Movie Manuals of the operating instructions. See the related information link. Notes on Screenshots and Illustrations ❏ Screenshots of the printer driver are from - Epson WorkForce Pro WF-M4619 | Users Guide - Page 10
Guide to This Manual > Copyright Mac OS In this manual, "Mac OS" is used to refer to Mac OS X 10.9.5 strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use - Epson WorkForce Pro WF-M4619 | Users Guide - Page 11
Important Instructions Safety Instructions 12 Printer Advisories and Warnings 13 Notes on the Administrator Password 14 Protecting Your Personal Information 16 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 12
manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson problems - Epson WorkForce Pro WF-M4619 | Users Guide - Page 13
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories inside or around the printer. Doing so may cause fire. ❏ Do not move the print head by hand; otherwise, you may damage the printer. ❏ Be careful not to - Epson WorkForce Pro WF-M4619 | Users Guide - Page 14
Important Instructions > Notes on the Administrator Password ❏ Always turn the printer off turning it upside down; otherwise ink may leak. ❏ Before transporting the printer, make sure that the print head is in the home (far right) position. Notes on the Administrator Password This printer allows you - Epson WorkForce Pro WF-M4619 | Users Guide - Page 15
Instructions > Notes on the Administrator Password > Initializing the Administrator Password Default Value of the Administrator Password The default value of the administrator password is printed from the printer control panel, Web Config, and Epson Device Admin. When changing the password, set it - Epson WorkForce Pro WF-M4619 | Users Guide - Page 16
Important Instructions > Protecting Your Personal Information Related Information & "Restore Default Settings" on page 272 Protecting Your Personal Information When you give the printer to someone else or - Epson WorkForce Pro WF-M4619 | Users Guide - Page 17
Part Names and Functions Front 18 Inside 19 Rear 20 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 18
removing jammed originals in the ADF. B ADF input tray Feeds originals automatically. C ADF edge guide Feeds originals straight into the printer. Slide to the edge of the originals. D ADF document support Supports originals over A4 size. E ADF output tray Holds originals ejected from the ADF - Epson WorkForce Pro WF-M4619 | Users Guide - Page 19
Part Names and Functions > Inside C Paper cassette Loads paper. A Document cover B Scanner glass C Control panel D External interface USB port Inside Blocks external light while scanning. Place the originals. You can place the originals that are not fed from the ADF such as envelopes or thick - Epson WorkForce Pro WF-M4619 | Users Guide - Page 20
when replacing the maintenance box. The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing. Remove when removing jammed paper. Connects a LAN cable. Connects a USB cable to connect with a computer. Connects the power cord. Connects a phone - Epson WorkForce Pro WF-M4619 | Users Guide - Page 21
Guide to the Control Panel Control Panel 22 Home Screen Configuration 23 Menu Screen Configuration 25 Entering Characters 26 Viewing Animations 26 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 22
You can check the approximate ink levels and the approximate service life of the maintenance box. You can also replace the ink cartridge or print the Supply Status Sheet. C Displays the Network Connection Settings . I Displays the Help screen. You can check solutions to problems from here. 22 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 23
check the approximate ink levels and the approximate service life of the maintenance box. You can also replace the ink cartridge or print the Supply Status Sheet. B Displays the network connection status. See the following for more details. "Guide to the Network Icon" on page 24 C Displays - Epson WorkForce Pro WF-M4619 | Users Guide - Page 24
Guide to the Network Icon F Displays each menu. ❏ Copy Allows you to copy documents. ❏ Scan Allows you to scan documents and save them to a memory device or a computer. ❏ Fax Allows you to send faxes. ❏ Memory Device Allows you to print unset IP address, or having a problem with a wireless (Wi-Fi) - Epson WorkForce Pro WF-M4619 | Users Guide - Page 25
Guide to the Control Panel > Menu Screen Configuration Menu Screen problem. D Starts operations using the current settings. Items vary depending on the menu. Copies Displays the on-screen keypad allowing you to enter the number of copies. Preview Displays a preview of the image before printing - Epson WorkForce Pro WF-M4619 | Users Guide - Page 26
Guide to the Control Panel > Viewing Animations Entering Characters You can of the line and there are no characters to the left. Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Select : Displays the help screen - Epson WorkForce Pro WF-M4619 | Users Guide - Page 27
Guide to the Control Panel > Viewing Animations ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation. 27 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 28
Loading Paper Paper Handling Precautions 29 Paper Size and Type Settings 29 Loading Paper 30 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 29
Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use Printing on curled or folded paper may cause paper feeding problems and smears on the printouts. ❏ Paper feed problems may occur frequently for manual 2-sided printing when printing - Epson WorkForce Pro WF-M4619 | Users Guide - Page 30
paper Matte Matte Photo Quality Ink Jet Printer Driver, Smart device* Plain paper Epson Matte Epson Matte Epson Photo Quality Ink Jet * For smart devices, these media types can be selected when printing using Epson Smart Panel. Loading Paper You can load paper or envelopes by referring to the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 31
sheet of pre-punched paper in the paper cassette. Paper size: A4, B5, A5, A6, Letter, Legal ❏ Adjust the print position of your file to avoid printing over the holes. ❏ Automatic 2-sided printing is not available for pre-punched paper. ❏ Select Letterhead or Preprinted as the paper type setting. 31 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 32
Loading Paper > Loading Paper > Loading Long Papers Loading Long Papers When loading paper longer than legal size, extend the output tray and then raise it. Extend the paper cassette, and then slide the edge guides to their maximum positions. 32 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 33
side facing down, load a single sheet of paper that does not extend beyond the triangle symbol at the end of the cassette. Slide the edge guide to the edge of the paper. While holding the paper steady with your hands, insert the paper cassette until it clicks. 33 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 34
Make sure the end of the paper is cut perpendicularly. A diagonal cut may cause paper feed problems. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout. ❏ Do not touch paper that - Epson WorkForce Pro WF-M4619 | Users Guide - Page 35
Placing Originals Placing Originals 36 Originals that are not Supported by the ADF 37 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 36
Placing Originals > Placing Originals Placing Originals Place originals on the scanner glass or the ADF. You can place multiple originals in the ADF. If auto duplex scanning is available, you can scan both sides of the originals at the same time. See the link below for the specifications of the ADF. - Epson WorkForce Pro WF-M4619 | Users Guide - Page 37
the ADF c Important: ❏ Do not load originals above the line just under the triangle symbol inside the ADF edge guide. ❏ Do not add originals while scanning. Related Information & "Originals that are not Supported by the ADF" on page 37 & "Scanner Specifications" on page 274 Originals that are not - Epson WorkForce Pro WF-M4619 | Users Guide - Page 38
Inserting and Removing a Memory Device Inserting and Removing an External USB Device 39 Sharing Data on a Memory Device 39 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 39
Inserting and Removing a Memory Device > Sharing Data on a Memory Device Inserting and Removing an External USB Device You can insert an external USB device into the external interface USB port by referring to the animations displayed on the printer's LCD screen. Select , and then select How To > - Epson WorkForce Pro WF-M4619 | Users Guide - Page 40
Inserting and Removing a Memory Device > Sharing Data on a Memory Device Mac OS Select a corresponding device icon. The data on the external storage device is displayed. Note: ❏ To remove a memory device, drag and drop the device icon to the trash icon. Otherwise, data on the shared drive may not be - Epson WorkForce Pro WF-M4619 | Users Guide - Page 41
Printing Printing Documents 42 Printing on Envelopes 73 Printing Photos 73 Printing Web Pages 75 Printing Using a Cloud Service 76 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 42
the application. See the application's help for details. 1. Load paper in the printer. "Loading Paper" on page 30 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window. 42 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 43
241 & "List of Paper Type" on page 30 & "Menu Options for the Printer Driver" on page 43 Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Main Tab - Epson WorkForce Pro WF-M4619 | Users Guide - Page 44
from bleeding through to the reverse side. Select User-Defined to adjust the print density manually. Multi-Page: Allows you to print several pages on one sheet or perform poster printing. Click Layout Order to specify the order in which pages are printed. Copies: Set the number of copies you want to - Epson WorkForce Pro WF-M4619 | Users Guide - Page 45
of the paper. Tone Correction: Automatic: Adjusts the tone of images automatically. Custom: Allows you to perform manual tone correction. Click Advanced for further settings. Image Options: Enables print quality options such as Emphasize Text. You can also thicken thin lines to make them visible on - Epson WorkForce Pro WF-M4619 | Users Guide - Page 46
uses some ink, clean the print head only if the nozzle is clogged. Print a nozzle check pattern and then select Clean. Job Arranger Lite: Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Monitor 3: Opens the EPSON Status Monitor 3 window. Here you - Epson WorkForce Pro WF-M4619 | Users Guide - Page 47
it is not installed, you can connect to the Epson Web site to check the manual and available technical support. Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list - Epson WorkForce Pro WF-M4619 | Users Guide - Page 48
on the paper and the data, ink may bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then - Epson WorkForce Pro WF-M4619 | Users Guide - Page 49
instructions. Related Information & "Available Paper and Capacities" on page 241 & "Loading Paper" on page 30 & "Printing Using Easy Settings" on page 62 Printing a Booklet You can also print You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor - Epson WorkForce Pro WF-M4619 | Users Guide - Page 50
. Related Information & "Available Paper and Capacities" on page 241 & "Loading Paper" on page 30 & "Printing Using Easy Settings" on page 62 Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. 1. On the printer driver's Main tab, select 2-Up, 4-Up - Epson WorkForce Pro WF-M4619 | Users Guide - Page 51
in the application setting. ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is automatically selected. Note: Click Center to print the reduced image in the middle of the paper. 2. Set the other items on the Main and More Options tabs as necessary, and then click - Epson WorkForce Pro WF-M4619 | Users Guide - Page 52
a specific percentage. 1. On the printer driver's More Options tab, select the document size from the Document Size setting. 2. Select the paper size you want to print on from the Output Paper setting. 3. Select Reduce/Enlarge Document, Zoom to, and then enter a percentage. Select Center to - Epson WorkForce Pro WF-M4619 | Users Guide - Page 53
, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. 2. Click Settings, make the appropriate settings, and then click OK. Note: Print Cutting Guides allows you to print a cutting guide. 3. Set the other items on the Main and More Options tabs as necessary, and then click OK. "Main Tab" on page 43 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 54
Printing > Printing Documents > Printing from a Computer - Windows 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and - Epson WorkForce Pro WF-M4619 | Users Guide - Page 55
Printing > Printing Documents > Printing from a Computer - Windows 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left - Epson WorkForce Pro WF-M4619 | Users Guide - Page 56
Printing > Printing Documents > Printing from a Computer - Windows 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side - Epson WorkForce Pro WF-M4619 | Users Guide - Page 57
Printing > Printing Documents > Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back. 57 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 58
from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. 1. On the printer driver's More Options tab, click Watermark Features, and then select Header - Epson WorkForce Pro WF-M4619 | Users Guide - Page 59
Paper Type: Plain paper, Letterhead, Recycled, Color, Preprinted, High Quality Plain Paper, or Thick paper ❏ Quality: Standard ❏ 2-Sided Printing: Off, Manual (Long-edge binding), or Manual (Short-edge binding) ❏ Tone Correction: Automatic Note: You can also add your own anti-copy pattern. 1. On the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 60
working on is canceled. Click Save from the File menu to save the current job. The extension of the saved files is "ecl". To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite window. Next, select Open from the File menu - Epson WorkForce Pro WF-M4619 | Users Guide - Page 61
, select the method of tone correction from the Tone Correction setting. ❏ Automatic: This setting automatically adjusts the tone to match the paper type and print quality settings. ❏ Custom: Click Advanced, you can make your own settings. 2. Set the other items on the Main and More Options tabs as - Epson WorkForce Pro WF-M4619 | Users Guide - Page 62
feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏ Paper Type: Plain paper, Letterhead, Recycled, Color, Preprinted, High Quality Plain Paper, Thick paper, Epson Photo Quality Ink Jet, Epson Matte, or Envelope ❏ Quality: Standard 1. On - Epson WorkForce Pro WF-M4619 | Users Guide - Page 63
remove the printer, and then add the printer again. See the following to add a printer. "Adding a Genuine Epson Printer (for Mac OS Only)" on page 137 macOS Mojave (10.14) cannot access Print Settings in applications made by Apple such as TextEdit. 6. Change the settings as necessary. See the menu - Epson WorkForce Pro WF-M4619 | Users Guide - Page 64
as envelopes that are loaded in fixed direction in the printer. Flip horizontally: Inverts an image to print as it would appear in a mirror. Menu Options for Color Matching ColorSync/EPSON Color Controls: Select the method for color adjustment. These options adjusts colors between the printer and - Epson WorkForce Pro WF-M4619 | Users Guide - Page 65
. Cover Page Type: Select the contents of the cover page. Menu Options for Print Settings Media Type: Select the type of paper on which you print. Print Quality: Select the pint quality you want to use for printing. The options vary depending on the paper type. Menu Options for Color Options You - Epson WorkForce Pro WF-M4619 | Users Guide - Page 66
an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then delete it. 4. Click Print. The next time you want to print using the same settings, select the registered preset name from the Presets. Related Information & "Loading Paper" on page 30 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 67
, select Text & Photos or Text & Graphics as the Document Type setting. If scuffing occurs or the image bleeds through to the reverse side, adjust the print density and ink drying time by clicking the arrow mark next to Adjustments. 4. Set the other items as necessary. 5. Click - Epson WorkForce Pro WF-M4619 | Users Guide - Page 68
fit paper size. 4. Select the paper size you loaded in the printer as the Destination Paper Size setting. 5. Set the other items as necessary. 6. Click Print. Related Information & "Loading Paper" on page 30 & "Printing Using Easy Settings" on page 62 68 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 69
the application's help for details. 1. Do one of the following. ❏ Select Print from the File menu of the application. Click Page Setup, and then select your printer in Format For. Select the size of the data to be printed from Paper Size, enter a percentage in Scale, and then click OK. ❏ - Epson WorkForce Pro WF-M4619 | Users Guide - Page 70
your smart device to the wireless router. 4. Start Epson Smart Panel. 5. Select the print document menu on the home screen. 6. Select the document you want to print. 7. Start printing. Printing Documents Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac - Epson WorkForce Pro WF-M4619 | Users Guide - Page 71
below to enable the messages, if necessary. 1. Set up your printer for wireless printing. See the link below. https://epson.sn 2. Connect your Apple device to the same wireless network that your printer is using. 3. Print from your device to your printer. Note: For details, see the AirPrint page on - Epson WorkForce Pro WF-M4619 | Users Guide - Page 72
Using Mopria Print Service Mopria Print Service enables instant wireless printing from Android smart phones or tablets. 1. Install Mopria Print Service from Google Play. 2. Load paper in the printer. 3. Set up your printer for wireless printing. See the link below. https://epson.sn 4. Connect - Epson WorkForce Pro WF-M4619 | Users Guide - Page 73
, and then select Envelope from Paper Type. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print. Printing on Envelopes from a Computer (Mac OS) 1. Load envelopes in the printer. "Loading Paper" on page 30 2. Open the file you want to - Epson WorkForce Pro WF-M4619 | Users Guide - Page 74
cropped if it extends beyond the long side of the paper. This feature may not work for panorama photos. Quality: Select High for higher quality printing, but the printing speed may be slower. Date: Select the format of the date the photo was taken or saved. The date is not - Epson WorkForce Pro WF-M4619 | Users Guide - Page 75
: Operations may differ depending on the device. 1. Set up your printer for wireless printing. 2. If Epson Smart Panel is not installed, install it. "Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)" on page 246 3. Connect your smart device to the same wireless - Epson WorkForce Pro WF-M4619 | Users Guide - Page 76
Printing > Printing Using a Cloud Service > Registering to Epson Connect Service from the Control Panel 7. Tap Print. Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. - Epson WorkForce Pro WF-M4619 | Users Guide - Page 77
Printing > Printing Using a Cloud Service > Registering to Epson Connect Service from the Control Panel 3. Follow the instructions on the registration sheet to register the printer. 77 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 78
Copying Available Copying Methods 79 Basic Menu Options for Copying 82 Advanced Menu Options for Copying 83 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 79
paper. 1. Place all originals face up in the ADF. c Important: If you want to copy originals that are not supported by the ADF, use the scanner glass. "Originals that are not Supported by the ADF" on page 37 Note: You can also place the originals on the scanner glass. "Placing Originals" on - Epson WorkForce Pro WF-M4619 | Users Guide - Page 80
Copying > Available Copying Methods > Copying Multiple Originals onto One Sheet 2. Select Copy on the home screen. 3. Select the Copy tab, and then select (2-Sided) , and then select the 2-sided menu option you want to perform. 4. Specify the original orientation and the binding position, and then - Epson WorkForce Pro WF-M4619 | Users Guide - Page 81
> Copying in Page Order ❏ Readable Direction ❏ Left Direction c Important: If you want to copy originals that are not supported by the ADF, use the scanner glass. "Originals that are not Supported by the ADF" on page 37 Note: You can also place the originals on the scanner glass. "Placing Originals - Epson WorkForce Pro WF-M4619 | Users Guide - Page 82
Copying > Basic Menu Options for Copying Copying Originals Using Good Quality You can copy originals without shadows and punched holes. 1. Place the originals. "Placing Originals" on page 36 2. Select Copy on the home screen. 3. Select the Advanced Settings tab, and then enable Remove Shadow or - Epson WorkForce Pro WF-M4619 | Users Guide - Page 83
Copying > Advanced Menu Options for Copying (2-Sided): Select 2-sided layout. ❏ 1→1-Sided Copies one side of an original onto a single side of paper. ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding - Epson WorkForce Pro WF-M4619 | Users Guide - Page 84
than the Reduce/Enlarge value to fit within the paper size. If the Reduce/Enlarge value is larger than the paper size, data may be printed beyond the edges of the paper. ❏ Actual Size Copies at 100 % magnification. ❏ A4→A5 and others Automatically enlarges or reduces the original to fit to - Epson WorkForce Pro WF-M4619 | Users Guide - Page 85
than the Reduce/Enlarge value to fit within the paper size. If the Reduce/Enlarge value is larger than the paper size, data may be printed beyond the edges of the paper. Remove Shadow: Removes shadows that appear around copies when copying thick paper or that appear in the center of - Epson WorkForce Pro WF-M4619 | Users Guide - Page 86
Scanning Available Scanning Methods 87 Scanning Originals to a Network Folder 87 Scanning Originals to an Email 90 Scanning Originals to a Computer 93 Scanning Originals to a Memory Device 94 Scanning Originals to the Cloud 95 Scanning Using WSD 97 Scanning Originals to a Smart Device 99 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 87
on page 94 Sending to a Cloud Service You can send scanned images from the printer's control panel to cloud services that have been registered in advance. a smart device such as a smart phone or tablet by using the Epson Smart Panel application on the smart device. "Scanning Originals to a Smart - Epson WorkForce Pro WF-M4619 | Users Guide - Page 88
Network Folder/FTP on the control panel. 3. Specify the destination. "Destination Menu Options for Scanning to a Network Folder" on page 88 Note: You can print the history of the folder in which documents are saved, by selecting . 4. Select Scan Settings tab, and then check settings such as the save - Epson WorkForce Pro WF-M4619 | Users Guide - Page 89
To create a PDF file that requires a password when opening, set Document Open Password. To create a PDF file that requires a password when printing or editing, set Permissions Password. Quality ❏ Resolution: Select the scanning resolution. ❏ Original Type: Select the type of your original. Scan Area - Epson WorkForce Pro WF-M4619 | Users Guide - Page 90
the groups into account. ❏ Select the address box at the top of the screen to display the list of selected addresses. ❏ Select to display or print the sending history, or change the email server settings. 90 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 91
Menu Options for Scanning to an Email Keyboard: Enter the email address manually. Contacts: Select a destination from the contacts list. You can search Open Password. To create a PDF file that requires a password when printing or editing, set Permissions Password. Quality ❏ Resolution: Select the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 92
Scanning > Scanning Originals to an Email > Scan Menu Options for Scanning to an Email Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original): - Epson WorkForce Pro WF-M4619 | Users Guide - Page 93
then check the displayed icon. Windows 7: Click the start button, and then select All Programs. Next, check the Epson Software folder > Epson ScanSmart, and the EPSON folder > Epson Scan 2. Windows Vista/Windows XP: Click the start button, and then select All Programs or Programs. Next, check the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 94
To create a PDF file that requires a password when opening, set Document Open Password. To create a PDF file that requires a password when printing or editing, set Permissions Password. Quality ❏ Resolution: Select the scanning resolution. ❏ Original Type: Select the type of your original. Advanced - Epson WorkForce Pro WF-M4619 | Users Guide - Page 95
the file name. Clear All Settings Resets the scan settings to their defaults. Scanning Originals to the Cloud Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ 95 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 96
Scanning > Scanning Originals to the Cloud > Advanced Menu Options for Scanning to the Cloud http://www.epsonconnect.eu (Europe only) 1. Place the originals. "Placing Originals" on page 36 2. Select Scan > Cloud on the control panel. 3. Select on the top of the screen, and then select a destination. - Epson WorkForce Pro WF-M4619 | Users Guide - Page 97
Scanning > Scanning Using WSD > Setting Up a WSD Port Remove Shadow: Remove the shadows of the original that appear in the scanned image. ❏ Surround: Remove the shadows at the edge of the original. ❏ Center: Remove the shadows of the binding margin of the booklet. Remove Punch Holes: Remove the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 98
is displayed. Click Uninstall and start again if the Uninstall screen is displayed. Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or - Epson WorkForce Pro WF-M4619 | Users Guide - Page 99
a Smart Device Note: Before scanning, install Epson Smart Panel on your smart device. 1. Place the originals. "Placing Originals" on page 36 2. Start Epson Smart Panel on your smart device. 3. Select scan menu on the home screen. 4. Follow the on-screen instructions to scan and save the images. 99 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 100
Faxing Before Using Fax Features 101 Overview of this Printer's Fax Features 101 Sending Faxes Using the Printer 104 Receiving Faxes on the Printer 107 Menu Options for Faxing 111 Menu Options for Inbox 114 Using Other Faxing Features 115 Sending a Fax from a Computer 116 Receiving Faxes on - Epson WorkForce Pro WF-M4619 | Users Guide - Page 101
by selecting x (Send), the printer dials the recipients and sends the fax. "Sending Faxes Using the Printer" on page 104 ❏ Sending manually When you perform a manual check on the line connection by dialing the recipient, select x (Send) to start sending a fax directly. "Sending Faxes Dialing from - Epson WorkForce Pro WF-M4619 | Users Guide - Page 102
in Receive Mode for receiving incoming faxes. ❏ Manual Mainly for phoning, but also for faxing "Usage of Manual Mode" on page 108 ❏ Auto - Only Phone Device" on page 332 Destinations of Received Faxes ❏ Received faxes are printed by default. You can make settings to save received faxes to the inbox - Epson WorkForce Pro WF-M4619 | Users Guide - Page 103
Faxing > Overview of this Printer's Fax Features > Features: Other Useful Features "Enabling Sending Faxes from a Computer" on page 334 "Application for Configuring Fax Operations and Sending Faxes (FAX Utility)" on page 247 "Application for Sending Faxes (PC-FAX Driver)" on page 248 "Sending a Fax - Epson WorkForce Pro WF-M4619 | Users Guide - Page 104
send the fax. Note: ❏ If the fax number is busy or there are some problems, the printer automatically redials after one minute. ❏ To cancel sending, tap y. ❏ at the beginning of the fax number. Note: If you cannot manually enter a fax number, Direct Dialing Restrictions in Security Settings is set - Epson WorkForce Pro WF-M4619 | Users Guide - Page 105
Faxing > Sending Faxes Using the Printer > Various Ways of Sending Faxes Selecting the recipients from the contacts list Select Contacts, select recipients you want to send, and then select Close. If the recipient you want to send to has not been registered in Contacts yet, select Add Entry and - Epson WorkForce Pro WF-M4619 | Users Guide - Page 106
Faxing > Sending Faxes Using the Printer > Various Ways of Sending Faxes 6. Select Start Sending. Otherwise, select Cancel Note: The image quality of a sent fax may be different from what you previewed depending on the capability of the recipient machine. Sending Faxes Dialing from the External - Epson WorkForce Pro WF-M4619 | Users Guide - Page 107
settings have been completed using the Fax Setting Wizard, you can receive faxes. You can save received faxes, check them on the printer screen, and print them as necessary. 107 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 108
. When you want to check the status of the fax settings, print a Fax Settings List by selecting Fax > (More) > Fax Report > Fax Settings List. Receiving Incoming Faxes There are two options in Receive Mode. Related Information & "Usage of Manual Mode" on page 108 & "Usage of Auto Mode" on page 108 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 109
the handset. To start receiving the fax immediately, use the same steps as for Manual. Select Fax on the printer's control panel, and then select Send/Receive > this feature. Note: To receive a document from a fax information service that uses audio guidance, just dial the fax number using the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 110
fax recipients from the contact list or the sent fax history. You cannot manually enter a fax number. 5. Tap x to start Polling Receive. Viewing Received to save received faxes in the printer, you can view the contents and print as necessary. "Making Settings to Save Received Faxes to the Inbox" - Epson WorkForce Pro WF-M4619 | Users Guide - Page 111
instructions. c Important: If the printer runs out of memory, receiving and sending faxes is disabled. Delete documents that you have already read or printed . Menu Options for Faxing Recipient Select the menus on the control panel as described below. Fax > Recipient Keypad: Manually enter - Epson WorkForce Pro WF-M4619 | Users Guide - Page 112
top white margin of the fax. This keeps the header from overlapping with the scanned image, however, the fax received by the recipient may be printed across two sheets depending on the size of the originals. - Inside of Image: Sends a fax with header information approximately 7 mm lower than the top - Epson WorkForce Pro WF-M4619 | Users Guide - Page 113
error occurs. When Attach Fax image to report has been set in Settings > General Settings > Fax Settings > Report Settings, faxes with errors are also printed with the report. Clear All Settings: Restores all settings in Scan Settings and Fax Send Settings to their defaults. More Selecting in Fax on - Epson WorkForce Pro WF-M4619 | Users Guide - Page 114
password, you need the current password. You cannot set a password when Options when memory is full has been set to Receive and print faxes. Print All: Selecting this prints out all received faxes in the inbox. Delete All: Selecting this deletes all received faxes in the inbox. Inbox (List) You can - Epson WorkForce Pro WF-M4619 | Users Guide - Page 115
Faxes to the Inbox" on page 333 Using Other Faxing Features Printing Fax Report Manually 1. Select Fax on the home screen. 2. Tap (More). 3. Select Fax Report. 4. Select the report you want to print, and then follow the on-screen instructions. Note: You can change the report format. From the home - Epson WorkForce Pro WF-M4619 | Users Guide - Page 116
). "Application for Updating Software and Firmware (Epson Software Updater)" on page 252 Related Information & "Enabling Sending Faxes from a Computer" on page 334 Sending Documents Created Using an Application (Windows) By selecting a printer fax from the Print menu of an application like Microsoft - Epson WorkForce Pro WF-M4619 | Users Guide - Page 117
, fax number and so on) directly: Do the steps below. A Click the Manual Dial tab. B Enter the necessary information. C Click Add. Furthermore, by clicking want to add, and then select the same printer (fax name) in the Print window. The document is added to the Document List to Merge list. B Click - Epson WorkForce Pro WF-M4619 | Users Guide - Page 118
Related Information & "Basic Settings" on page 261 Sending Documents Created Using an Application (Mac OS) By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data such as documents, drawings, and tables, you have created. Note: The following - Epson WorkForce Pro WF-M4619 | Users Guide - Page 119
Faxing > Sending a Fax from a Computer > Sending Documents Created Using an Application (Mac OS) 4. Make settings for each item. ❏ Specify 1 in Number of copies. Even if you specify 2 or more, only 1 copy is sent. ❏ You can send up to 100 pages in one fax transmission. Note: The page size of - Epson WorkForce Pro WF-M4619 | Users Guide - Page 120
)" on page 247 ❏ If the FAX Utility is not installed, install the FAX Utility using the EPSON Software Updater (application for updating software). "Application for Updating Software and Firmware (Epson Software Updater)" on page 252 c Important: ❏ To receive faxes on a computer, the Receive Mode on - Epson WorkForce Pro WF-M4619 | Users Guide - Page 121
Faxing > Receiving Faxes on a Computer > Checking for New Faxes (Mac OS) 1. Check the icon. ❏ : Standing by. ❏ : Checking for new faxes. ❏ : Importing new faxes is complete. 2. Right-click the icon, and then click View Receiving Fax Record. The Receiving Fax Record screen is displayed. 3. Check the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 122
Faxing > Receiving Faxes on a Computer > Canceling the Feature that Saves Incoming Faxes to the Computer ❏ Notification that new faxes have been received Select the Notify me of new faxes via a dock icon in the Fax Receive Monitor > Preferences in the FAX Utility, the fax receive monitor icon on the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 123
Maintaining the Printer Checking the Status of Consumables 124 Improving Print, Copy, Scan, and Fax Quality 124 Cleaning the Printer 133 Saving Power 134 Disabling your Wi-Fi Connection 134 Installing or Uninstalling Applications Separately 134 Transporting and Storing the Printer 140 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 124
(XXXX) > Options & Supplies > Utility > Open Printer Utility > EPSON Status Monitor ❏ You can continue printing while the ink low message is displayed. Replace the ink cartridges when required. Related Information & "Maintenance Tab" on page 46 & "Guide to Mac OS Printer Driver" on page 246 & "It is - Epson WorkForce Pro WF-M4619 | Users Guide - Page 125
pattern, the nozzles are not clogged. Select to proceed to the next adjustment. 5. Follow the on-screen instructions to print the patterns for print head alignment, and then align the print head. ❏ This pattern allows you to perform alignment if your printouts look blurry. Find and select the number - Epson WorkForce Pro WF-M4619 | Users Guide - Page 126
not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on. 1. Select Maintenance on the printer's control panel. 2. Select Print Head Nozzle Check. 3. Follow the on-screen instructions to load paper and print the nozzle check - Epson WorkForce Pro WF-M4619 | Users Guide - Page 127
head. 7. When cleaning is finished, follow the on-screen instructions to print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Note: You can also check and clean the print head from the printer driver. See the related information link - Epson WorkForce Pro WF-M4619 | Users Guide - Page 128
not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Select Maintenance on the printer's control panel. 2. Select Paper Guide Cleaning. 3. Follow the on-screen instructions to load paper and clean the paper path. 4. Repeat this procedure until - Epson WorkForce Pro WF-M4619 | Users Guide - Page 129
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Cleaning the ADF 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. c Important: ❏ If the glass - Epson WorkForce Pro WF-M4619 | Users Guide - Page 130
Maintaining the Printer > Improving Print, Copy, Scan, and Fax Quality > Cleaning the ADF c Important: ❏ Using a dry cloth may damage the surface of the roller. ❏ Use the ADF after the roller - Epson WorkForce Pro WF-M4619 | Users Guide - Page 131
, Copy, Scan, and Fax Quality > Cleaning the Translucent Film Cleaning the Translucent Film When the printout is not improved after aligning the print head or cleaning the paper path, the translucent film inside the printer may be smeared. Items required: ❏ Cotton swabs (several) ❏ Water with a few - Epson WorkForce Pro WF-M4619 | Users Guide - Page 132
, Scan, and Fax Quality > Cleaning the Translucent Film c Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations. 4. Moisten a cotton swab with the water with a few drops of - Epson WorkForce Pro WF-M4619 | Users Guide - Page 133
Maintaining the Printer > Cleaning the Printer Cleaning the Printer If the components and the case are dirty or dusty, turn off the printer and clean them using a soft, clean cloth that has been dampened with water. If you cannot remove the dirt, try adding a small amount of mild detergent to the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 134
's home screen. 2. Select Wi-Fi (Recommended). 3. Select Change Settings. 4. Select Others. 5. Select Disable Wi-Fi. Follow the on-screen instructions. Installing or Uninstalling Applications Separately Connect your computer to the network and install the latest version of applications from the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 135
. 1. Make sure the printer and the computer are available for communication, and the printer is connected to the Internet. 2. Start EPSON Software Updater. The screenshot is an example on Windows. 3. For Windows, select your printer, and then click to check for the latest available applications - Epson WorkForce Pro WF-M4619 | Users Guide - Page 136
- Windows You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to open the print server properties window. ❏ Windows 11/Windows - Epson WorkForce Pro WF-M4619 | Users Guide - Page 137
. Related Information & "Installing the Applications Separately" on page 135 Adding a Genuine Epson Printer (for Mac OS Only) 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax). 2. Click +, and then select your printer on the screen displayed - Epson WorkForce Pro WF-M4619 | Users Guide - Page 138
want to uninstall. You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before uninstalling. 6. Uninstall the applications: ❏ Windows 11/Windows 10 User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. 138 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 139
select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. and Firmware (Epson Software Updater)" on page 252 Updating Applications and Firmware You may be able to clear certain problems and improve - Epson WorkForce Pro WF-M4619 | Users Guide - Page 140
On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible. 3. Make sure - Epson WorkForce Pro WF-M4619 | Users Guide - Page 141
Maintaining the Printer > Transporting and Storing the Printer 6. Make sure there are no originals on the printer. 7. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape. ! Caution: Be careful not to trap your hand or fingers when opening or - Epson WorkForce Pro WF-M4619 | Users Guide - Page 142
it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridge installed. Removing the cartridge can dry out the print head and may prevent the printer from printing. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If - Epson WorkForce Pro WF-M4619 | Users Guide - Page 143
Problems The Printer Does Not Work as Expected 144 A Message is Displayed on the LCD Screen 196 Paper Gets Jammed 197 It is Time to Replace the Ink Cartridges 198 It is Time to Replace the Maintenance Box 201 Printing, Copying, Scanning, and Faxing Quality is Poor 202 Cannot Solve Problem - Epson WorkForce Pro WF-M4619 | Users Guide - Page 144
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed button for a little longer. If you still cannot turn off the printer, unplug the power cord. To prevent the print head from drying out, turn the printer back on and turn it off by pressing the P button. Power Turns - Epson WorkForce Pro WF-M4619 | Users Guide - Page 145
Solving Problems > The Printer Does Not Work as Expected > Paper Does Not Feed Properly The conditions. & "Environmental Specifications" on page 281 Unsupported paper is being used. Solutions Use paper supported by this printer. & "Available Paper and Capacities" on page 241 & "Unavailable Paper - Epson WorkForce Pro WF-M4619 | Users Guide - Page 146
Solving Problems > The incorrectly. Solutions Load paper in the correct direction, and slide the edge guide against the edge of the paper. & "Loading Paper" on page 30 page 281 Unsupported paper is being used. Solutions Use paper supported by this printer. & "Available Paper and Capacities" on - Epson WorkForce Pro WF-M4619 | Users Guide - Page 147
Problems time during manual 2-sided printing. Solutions Remove supported by the ADF are being used. Solutions Use originals supported by the ADF. & "ADF Specifications" on page 274 The originals are loaded incorrectly. Solutions Load originals in the correct direction, and slide the ADF edge guides - Epson WorkForce Pro WF-M4619 | Users Guide - Page 148
Print from Windows Make sure the computer and the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status If you are using Windows, use the Epson Printer Connection Checker to check the connection - Epson WorkForce Pro WF-M4619 | Users Guide - Page 149
Checker. 2. Follow the on-screen instructions to check. Note: If the printer name is not displayed, install a genuine Epson printer driver. "Checking if a genuine Epson printer driver is installed - Windows" on page 136 When you have identified the problem, follow the solution displayed on the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 150
Solving Problems > The Printer Does Not Work as Expected > Cannot Print When changing the wireless router, to the same network, disable the separator function on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly assigned. Solutions If - Epson WorkForce Pro WF-M4619 | Users Guide - Page 151
the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or the printer with an Ethernet cable directly. 4. On the printer, print a network connection report. "Checking the Printer's Network Connection Status ( - Epson WorkForce Pro WF-M4619 | Users Guide - Page 152
the USB cable. Cannot Print Even Though a Connection has been Established (Windows) The following causes can be considered. There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not - Epson WorkForce Pro WF-M4619 | Users Guide - Page 153
Solving Problems > The Printer Does Not Work as Expected > Cannot Print There is still a job waiting to be printed. Solutions Click Print Queue to select the correct printer. Example) USB connection: EPSON XXXX Series Network connection: EPSON XXXX Series (network) If you install the printer driver - Epson WorkForce Pro WF-M4619 | Users Guide - Page 154
as shown below in Property > Port from the Printer menu. USB connection: USBXXX, Network connection: EpsonNet Print Port Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues. The network environment has been changed. Solutions When you have - Epson WorkForce Pro WF-M4619 | Users Guide - Page 155
the network connection failed, check the network connection report and then follow the printed solutions. & "Checking the Printer's Network Connection Status (Network Connection Report)" on page 226 There is a problem with the network settings on the computer. Solutions Try accessing any website - Epson WorkForce Pro WF-M4619 | Users Guide - Page 156
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The printer is pending or offline. Solutions Click Print Queue on the times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and - Epson WorkForce Pro WF-M4619 | Users Guide - Page 157
: USBXXX, Network connection: EpsonNet Print Port Cannot Print from Mac OS Make sure the computer and the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 158
> The Printer Does Not Work as Expected > Cannot Print Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want - Epson WorkForce Pro WF-M4619 | Users Guide - Page 159
Solving Problems > The Printer Does Not Work as Expected > Cannot Print ❏ Check the SSID that the printer is connected to by printing out same network, disable the separator function on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly - Epson WorkForce Pro WF-M4619 | Users Guide - Page 160
as Expected > Cannot Print The printer has been connected by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet). Solutions When you connect the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending - Epson WorkForce Pro WF-M4619 | Users Guide - Page 161
the USB cable. Cannot Print Even Though a Connection has been Established (Mac OS) The following causes can be considered. There is a problem with the software or data. Solutions ❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not - Epson WorkForce Pro WF-M4619 | Users Guide - Page 162
's network settings are correct. If you cannot access any website, there is a problem on the computer. Check the network connection of the computer. See the documentation provided with the computer for details. Cannot Print from Smart Device Make sure the smart device and the printer are connected - Epson WorkForce Pro WF-M4619 | Users Guide - Page 163
Solving Problems > The Printer Does Not Work as Expected > Cannot Print Check the connection with the smart device Use Epson Smart Panel to check the connection between the smart device and the printer. Open the Epson Smart Panel. If you cannot connect to the printer, tap [+] at the top of the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 164
Solving Problems > The Printer Does Not Work as Expected > Cannot Print The SSIDs connected from the computer to the same network, disable the separator function on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly assigned. Solutions If - Epson WorkForce Pro WF-M4619 | Users Guide - Page 165
the AirPrint setting on Web Config. & "Application for Configuring Printer Operations (Web Config)" on page 249 Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues. The network environment has been changed. Solutions When you have changed the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 166
printed solutions. & "Checking the Printer's Network Connection Status (Network Connection Report)" on page 226 There is a problem with button, and then select All Programs > Epson Software > Epson Printer Connection Checker. 2. Follow the on-screen instructions to check. Note: If the printer name - Epson WorkForce Pro WF-M4619 | Users Guide - Page 167
but scanning cannot be performed. "Cannot Scan Even Though a Connection has been Correctly Established (Windows)" on page 170 Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices - Epson WorkForce Pro WF-M4619 | Users Guide - Page 168
Check the SSID that the printer is connected to by printing out the network connection check report. ❏ On all of separator function on the wireless router. See the manual provided with the wireless router for details. The " on page 223 There is a problem with the network settings on the computer - Epson WorkForce Pro WF-M4619 | Users Guide - Page 169
the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or the printer with an Ethernet cable directly. 4. On the printer, print a network connection report. "Checking the Printer's Network Connection Status ( - Epson WorkForce Pro WF-M4619 | Users Guide - Page 170
and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check (or Print & Scan, Print & Fax), and then select the printer. 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click EPSON Status - Epson WorkForce Pro WF-M4619 | Users Guide - Page 171
scanning cannot be performed. "Cannot Scan Even Though a Connection has been Correctly Established (Mac OS)" on page 174 Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you - Epson WorkForce Pro WF-M4619 | Users Guide - Page 172
Check the SSID that the printer is connected to by printing out the network connection check report. ❏ On all of separator function on the wireless router. See the manual provided with the wireless router for details. The " on page 223 There is a problem with the network settings on the computer - Epson WorkForce Pro WF-M4619 | Users Guide - Page 173
the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or the printer with an Ethernet cable directly. 4. On the printer, print a network connection report. "Checking the Printer's Network Connection Status ( - Epson WorkForce Pro WF-M4619 | Users Guide - Page 174
Make sure the smart device and the printer are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected. Check the connection with the smart device Use Epson Smart Panel to check the connection between the smart device and the printer. Open the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 175
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Something device to the same SSID as the printer. ❏ Check the SSID that the printer is connected to by printing out the network connection check report. ❏ On all of the computers and smart devices you want to connect - Epson WorkForce Pro WF-M4619 | Users Guide - Page 176
same network, disable the separator function on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly are correct. If you cannot access any website, there is a problem on the smart device. Check the network connection of the computer. - Epson WorkForce Pro WF-M4619 | Users Guide - Page 177
Solving Problems > The Printer Does Not Work as Expected > Cannot Start Scanning Messages Solutions the shared folder are the same. ❏ If the IP address of the computer is static and is set manually, change the computer name in the network path to the IP address. Example: \\EPSON02\SCAN to \\192. - Epson WorkForce Pro WF-M4619 | Users Guide - Page 178
or Receive Faxes The following causes can be considered. There are some problems in telephone wall jack. Solutions Check that the telephone wall jack panel to run the automatic fax connection check. Try the solutions printed on the report. Communication error occurs. Solutions Select Slow(9,600bps - Epson WorkForce Pro WF-M4619 | Users Guide - Page 179
DSL provider. "Connecting to DSL or ISDN" on page 327 There are some problems in the DSL filter when you connect to a DSL phone line. Solutions If you jack to see if the printer can send a fax. If it works, the problem may be caused by the DSL filter. Contact your DSL provider. Cannot Send Faxes - Epson WorkForce Pro WF-M4619 | Users Guide - Page 180
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive call forwarding service. Solutions If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the service provider. The Receive Mode is set to Manual while an external - Epson WorkForce Pro WF-M4619 | Users Guide - Page 181
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes Settings > Basic Settings > Rejection Fax > Rejection Fax. Faxes sent from numbers that have - Epson WorkForce Pro WF-M4619 | Users Guide - Page 182
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive memory device is write-protected. Solutions Disable write protection on the memory device. Received Faxes Are Not Printed The following causes can be considered. An error has occurred in the printer such as a paper jam - Epson WorkForce Pro WF-M4619 | Users Guide - Page 183
Checker. 2. Follow the on-screen instructions to check. Note: If the printer name is not displayed, install a genuine Epson printer driver. "Checking if a genuine Epson printer driver is installed - Windows" on page 136 When you have identified the problem, follow the solution displayed on the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 184
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive smart device to the same SSID as the printer. ❏ Check the SSID that the printer is connected to by printing out the network connection check report. ❏ On all of the computers and smart devices you want to connect to - Epson WorkForce Pro WF-M4619 | Users Guide - Page 185
separator function on the wireless router. See the manual provided with the wireless router for details. The devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur Ethernet cable directly. 4. On the printer, print a network connection report. "Checking the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 186
. The USB cable is not plugged into the USB inlet correctly. Solutions Connect the USB cable securely to the printer and the computer. There is a problem with the USB hub. Solutions If you are using a USB hub, try to connect the printer directly to the computer. There is - Epson WorkForce Pro WF-M4619 | Users Guide - Page 187
the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print - Epson WorkForce Pro WF-M4619 | Users Guide - Page 188
following if a connection has been established. ❏ The printer is recognized, but printing cannot be performed. "Cannot Print Even Though a Connection has been Established (Mac OS)" on page 161 Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 189
Check the SSID that the printer is connected to by printing out the network connection check report. ❏ On all of separator function on the wireless router. See the manual provided with the wireless router for details. The " on page 223 There is a problem with the network settings on the computer - Epson WorkForce Pro WF-M4619 | Users Guide - Page 190
the printer by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or the printer with an Ethernet cable directly. 4. On the printer, print a network connection report. "Checking the Printer's Network Connection Status ( - Epson WorkForce Pro WF-M4619 | Users Guide - Page 191
is paused, click Resume (or Resume Printer). There are some problems with fax connection and fax settings. Solutions Try the resolutions for fax connection and fax settings. Cannot Operate the Printer as Expected Operations are Slow Printing Is Too Slow The following causes can be considered. 191 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 192
Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected Unnecessary applications are running. Solutions Close any unnecessary applications on your computer or smart device. The print quality is set to high. Solutions Lower the quality setting. Bidirectional printing - Epson WorkForce Pro WF-M4619 | Users Guide - Page 193
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as The image file is not supported. Solutions "!" is displayed on the LCD screen when the image file is not supported by the product. Use files supported by the product. & "Supported Data Specifications" on page 279 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 194
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the on the printer. Solutions If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed. ❏ Control panel Select on the home screen, and then enable Quiet Mode. ❏ Windows Enable Quiet - Epson WorkForce Pro WF-M4619 | Users Guide - Page 195
Solving Problems > The Printer Does Not Work as Expected > Cannot Operate the Printer as Expected Forgot Your Password You need help from service personnel. Solutions If you forget the administrator's password, contact Epson support. Copies are Made or Faxes are Sent Unintentionally Foreign objects - Epson WorkForce Pro WF-M4619 | Users Guide - Page 196
on-screen instructions or the solutions below to solve the problem. Error Messages use cloud services, update the root certificate from the Epson Web Epson support. Load paper, and then insert the paper cassette all the way. To ensure you receive premium print quality and to help protect your print - Epson WorkForce Pro WF-M4619 | Users Guide - Page 197
Solving Problems > local Epson website for further instructions. Paper Gets Jammed Check the error displayed on the control panel and follow the instructions to remove . "Environmental Specifications" on page 281 ❏ Use the paper supported by this printer. "Available Paper and Capacities" on page - Epson WorkForce Pro WF-M4619 | Users Guide - Page 198
Problems > It is Time to Replace the Ink Cartridges > Ink Cartridge Handling Precautions ❏ Raise the ADF document support Handling Precautions Read the following instructions before replacing ink cartridges. Storing , Epson recommends using up ink cartridges before the best before date printed on - Epson WorkForce Pro WF-M4619 | Users Guide - Page 199
Solving Problems > It is Time to Replace the Ink Cartridges > Ink Cartridge Handling Precautions ❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print. Do not remove or tear the label on the cartridge; this can - Epson WorkForce Pro WF-M4619 | Users Guide - Page 200
Problems > It is Time to Replace the Ink Cartridges > Replacing Ink Cartridges ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print the home screen, and then follow the on-screen instructions. Select Next for details. ! Caution: Be careful - Epson WorkForce Pro WF-M4619 | Users Guide - Page 201
instructions before replacing the maintenance box. ❏ Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and printing. accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a userserviceable part. - Epson WorkForce Pro WF-M4619 | Users Guide - Page 202
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Note: ❏ When the maintenance box is full, you cannot print and clean the print head until it is replaced to avoid ink leakage. However, you can perform operations that do not use ink such as scanning. - Epson WorkForce Pro WF-M4619 | Users Guide - Page 203
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor The print quality is set to low. Solutions When printing on plain paper, print using a higher quality setting. ❏ Control panel In the print settings, select the Advanced Settings tab if there is an - Epson WorkForce Pro WF-M4619 | Users Guide - Page 204
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor ❏ Windows Clear Bidirectional Printing on the printer driver's More Options tab. ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then - Epson WorkForce Pro WF-M4619 | Users Guide - Page 205
Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor Printout Comes Out as a Blank Sheet The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print the printing direction - Epson WorkForce Pro WF-M4619 | Users Guide - Page 206
Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor The paper path is smeared. Solutions When vertical banding (horizontal to the printing was printed before the side that had already been printed was dry. Solutions When performing manual 2-sided printing, make - Epson WorkForce Pro WF-M4619 | Users Guide - Page 207
Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor The Position, Size, or Margins of the Printout Are Incorrect The following causes can be considered. The paper is loaded incorrectly. Solutions Load paper in the correct direction, and slide the edge guide - Epson WorkForce Pro WF-M4619 | Users Guide - Page 208
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Print Quality is Poor The computer has been manually put into the Hibernate mode or the Sleep mode while printing. Solutions Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages - Epson WorkForce Pro WF-M4619 | Users Guide - Page 209
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor Copy Quality is Poor Banding Appears in Copies The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print head - Epson WorkForce Pro WF-M4619 | Users Guide - Page 210
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor Vertical Banding or Misalignment The following causes can be considered. The print head position is out of alignment. Solutions Align the print head using the Print Quality Adjustment feature. & " - Epson WorkForce Pro WF-M4619 | Users Guide - Page 211
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Poor The print head nozzles may be clogged. Solutions Use the Print Quality Adjustment feature. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not - Epson WorkForce Pro WF-M4619 | Users Guide - Page 212
is Poor Paper is loaded incorrectly. Solutions When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. & "Loading Paper" on page 30 The paper - Epson WorkForce Pro WF-M4619 | Users Guide - Page 213
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is Image The following causes can be considered. The paper path is dirty. Solutions Load and eject paper without printing to clean the paper path. & "Cleaning the Paper Path for Ink Smears" on page 128 There - Epson WorkForce Pro WF-M4619 | Users Guide - Page 214
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Copy Quality is " on page 82 Moiré (Cross-Hatch) Patterns Appear in the Copied Image If the original is a printed document such as a magazine or a catalog, a dotted moiré pattern appears. Solutions Change the reduce and - Epson WorkForce Pro WF-M4619 | Users Guide - Page 215
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Scanned Image Problems When scanning thin copy density setting. & "Basic Menu Options for Copying" on page 82 Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass - Epson WorkForce Pro WF-M4619 | Users Guide - Page 216
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Scanned Image Problems There is dust or dirt on the ADF or original, the scanning range expands to include it. Cannot Solve Problems in the Scanned Image Check the following if you have tried all of the solutions and - Epson WorkForce Pro WF-M4619 | Users Guide - Page 217
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > The Quality of the Sent Fax is Poor There are problems with the scanning software settings. Solutions Use Epson Scan 2 Utility to initialize the settings for the scanner software. Note: Epson Scan 2 Utility is an - Epson WorkForce Pro WF-M4619 | Users Guide - Page 218
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > The Quality of the Sent Fax is Poor The original was pressed with too much force. Solutions If - Epson WorkForce Pro WF-M4619 | Users Guide - Page 219
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Received Fax Quality is Poor ECM setting is disabled. Solutions Select Settings > General Settings > Fax Settings > Basic Settings - Epson WorkForce Pro WF-M4619 | Users Guide - Page 220
all of the solutions, contact Epson support. If you cannot solve printing or copying problems, see the following related information. Related Information & "Cannot Solve Printing Problems" on page 220 Cannot Solve Printing Problems If you cannot solve printing or copying problems, try the following - Epson WorkForce Pro WF-M4619 | Users Guide - Page 221
printed on the package, or within six months of opening the package, whichever is earlier. If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson support. Related Information & "Before Contacting Epson" on page 366 & "Contacting Epson Support - Epson WorkForce Pro WF-M4619 | Users Guide - Page 222
Adding or Replacing the Computer or Devices When the Software Disc is not Available 223 When Replacing a Computer 223 Re-Setting the Network Connection 223 Connecting a Smart Device and Printer Directly (Wi-Fi Direct 232 Adding or Changing the Printer's Connection 236 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 223
Setup, and then start setting up. Follow the on-screen instructions. https://epson.sn When Replacing a Computer You need to install the printer setting up. https://epson.sn You can also watch the procedure in the Web Movie Manuals. Access the following website. https://support.epson.net/publist/vlink - Epson WorkForce Pro WF-M4619 | Users Guide - Page 224
the product name, go to Setup, and then start the setup. https://epson.sn Note: If you have already set up the connection between your you know the SSID and password for your wireless router, you can set them manually. Related Information & "Making Wi-Fi Settings by Entering the SSID and Password" - Epson WorkForce Pro WF-M4619 | Users Guide - Page 225
by Ethernet, tap Change to Wi-Fi connection., and then select Yes after checking the message. 4. Select Wi-Fi Setup Wizard. 5. Follow the on-screen instructions to select the SSID, enter the password for the wireless router, and start setup. If you want to check the network connection status for the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 226
to the printer, and try again. If it still does not work, print a network connection report and check the solution. Related Information & "Checking 4. Select Others > PIN Code Setup (WPS). 5. Follow the on-screen instructions. If you want to check the network connection status for the printer after - Epson WorkForce Pro WF-M4619 | Users Guide - Page 227
Network Connection > Messages a... 2. Select General Settings > Network Settings > Connection Check. The connection check starts. 3. Follow the instructions on the printer's screen to print the network connection report. If an error has occurred, check the network connection report, and then follow - Epson WorkForce Pro WF-M4619 | Users Guide - Page 228
router and remove any obstacles between them. ❏ If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on make sure your wireless router supports WPS. You cannot use push button setup if your wireless router does not support WPS. ❏ Makes sure your - Epson WorkForce Pro WF-M4619 | Users Guide - Page 229
the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup. ❏ The Wi-Fi network was set up using any - Epson WorkForce Pro WF-M4619 | Users Guide - Page 230
by downloading and running the installer from the following website. https://epson.sn > Setup Related Information & "Making Settings for Connecting to gateway) are correct if you have set the printer's Obtain IP Address to Manual. Reset the network address if they are incorrect. You can check the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 231
gateway address is correct if you set the printer's TCP/IP Setup setting to Manual. ❏ The device that is set as the default gateway is turned on. using the installer. You can run it from the following website. https://epson.sn > Setup ❏ You can register several passwords on a wireless router that - Epson WorkForce Pro WF-M4619 | Users Guide - Page 232
the TCP/IP Setup for other network devices is performed manually, the printer's network may differ from the network for other using the installer. You can run it from the following website. https://epson.sn > Setup ❏ You can register several passwords on a wireless print from the smart device. 232 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 233
allows you to connect the printer directly to devices without a wireless router. Note: For iOS or Android users, it is convenient to set up from Epson Smart Panel. You only need to make these settings for the printer and the device that you want to connect to once. Unless you disable - Epson WorkForce Pro WF-M4619 | Users Guide - Page 234
Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. 7. On the printing app screen for the device, select the printer that you want to connect to. 8. On the printer's control panel, code with the standard iOS camera. See the link below https://epson.sn. 234 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 235
Wi-Fi Direct information is displayed. 3. Tap Start Setup. 4. Tap . 5. Select Disable Wi-Fi Direct. 6. Tap the Disable the settings. 7. Follow the on-screen instructions. Related Information & "Changing the Wi-Fi Direct (Simple AP) Settings Such as the SSID" on page 235 Changing the Wi-Fi Direct - Epson WorkForce Pro WF-M4619 | Users Guide - Page 236
devices are disconnected. Re-connect the device. Note that you cannot re-connect from devices that do not support 5 GHz frequency range when changing to 5 GHz. Disable Wi-Fi Direct Disable Wi-Fi Direct ( printer is added to the same network as computer A allowing computer A to print from it. 236 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 237
you start setting up the printer from computer B in the configuration shown above, the printer is set up on computer B's network allowing computer B to print but not computer A. To prevent this from happening, when you want to set up a networked printer from a second computer, start the installer on - Epson WorkForce Pro WF-M4619 | Users Guide - Page 238
these instructions. 1. Select Settings on the home screen. 2. Select General Settings > Network Settings > Wired LAN Setup. 3. Follow the guide to connect > Advanced > TCP/IP. 3. Select Obtain IP Address, and then select Manual. 4. Enter the IP address. Focus moves to the forward segment or the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 239
: When you select Auto for the IP address assignment settings, you can select the DNS server settings from Manual or Auto. If you cannot obtain the DNS server address automatically, select Manual and enter the DNS server address. Then, enter the secondary DNS server address directly. If you select - Epson WorkForce Pro WF-M4619 | Users Guide - Page 240
Product Information Paper Information 241 Consumable Products Information 243 Software Information 244 Settings Menu List 252 Product Specifications 273 Regulatory Information 283 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 241
on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for 2-sided printing. "Paper for 2-Sided Printing" on page 242 Paper suitable for printing documents Media Name Size Epson Business Paper A4 Epson Bright White Ink Jet Paper A4 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 242
Envelope DL, Envelope C6 Loading Capacity (Envelopes) 10 Paper for 2-Sided Printing Genuine Epson Paper ❏ Epson Business Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Double-Sided Matte Paper (Manual 2-sided printing only.) Related Information & "Available Paper and Capacities" on page 241 242 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 243
is not supported for automatic 2-sided printing. For automatic 2-sided printing with User printing. Consumable Products Information Ink Cartridge Codes The following are the codes for genuine Epson ink cartridges. BK: Black T11J1 Epson recommends the use of genuine Epson ink cartridges. Epson - Epson WorkForce Pro WF-M4619 | Users Guide - Page 244
be used with other printers. Software Information This section introduces the network services and software products available for your printer from the Epson website. Software for Printing Application for Printing from a Computer (Windows Printer Driver) The printer driver controls the printer - Epson WorkForce Pro WF-M4619 | Users Guide - Page 245
> Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences. ❏ Windows 7/Windows Server 2008 R2 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Rightclick - Epson WorkForce Pro WF-M4619 | Users Guide - Page 246
Information & "Menu Options for the Printer Driver" on page 64 Guide to Mac OS Printer Driver Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information. Application - Epson WorkForce Pro WF-M4619 | Users Guide - Page 247
Printing Easily from an Android Application (Epson Print Enabler) Epson Print Enabler is an application that allows you to wirelessly print 's help for details. Note: ❏ Windows Server operating systems are not supported. ❏ Make sure you have installed the printer driver before installing FAX Utility - Epson WorkForce Pro WF-M4619 | Users Guide - Page 248
) > Epson Software > FAX Utility. Starting on Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax 's help for details. Note: ❏ Windows Server operating systems are not supported. ❏ Check if PC-FAX driver has been installed. See "Accessing - Epson WorkForce Pro WF-M4619 | Users Guide - Page 249
Epson website. http://www.epson. the printer status or change the network service and printer settings. To use the Web Config same network. The following browsers are supported. Use the latest version. Microsoft You can also check the IP address by printing the network connection report. 2. Launch a - Epson WorkForce Pro WF-M4619 | Users Guide - Page 250
information screen of the Epson Smart Panel. Since the problem and can be safely ignored. Related Information & "Application for Easily Operating the Printer from a Smart device (Epson Properties. 3. Select the Web Service tab and click the URL. does not indicate a problem and can be safely ignored - Epson WorkForce Pro WF-M4619 | Users Guide - Page 251
you start Web Config; this does not indicate a problem and can be safely ignored. Related Information & "Cannot network interface addresses and protocols. See the operations guide for EpsonNet Config or the application's help for Epson Device Admin from Epson support website. For more information, see - Epson WorkForce Pro WF-M4619 | Users Guide - Page 252
. If you want to check for update information regularly, you can set the interval for checking for updates in Epson Software Updater's Auto Update Settings. Note: Windows Server operating systems are not supported. Starting on Windows ❏ Windows 11 Click the start button, and then select All apps - Epson WorkForce Pro WF-M4619 | Users Guide - Page 253
: Set the volume for when the printer receives a fax. Receive Completion Notice: Set the volume for when fax reception is complete. Print Completion Notice: Set the volume for when printing the received fax is complete. Receiver: Set the volume for the dial sound when the printer sends the fax. Send - Epson WorkForce Pro WF-M4619 | Users Guide - Page 254
: Set the volume for when the printer receives a fax. Receive Completion Notice: Set the volume for when fax reception is complete. Print Completion Notice: Set the volume for when printing the received fax is complete. Receiver: Set the volume for the dial sound when the printer sends the fax. Send - Epson WorkForce Pro WF-M4619 | Users Guide - Page 255
are disconnected. This feature may not be available depending on your region. See the following website for the specified period of time. https://www.epson.eu/energy-consumption Date/Time Settings: Date/Time: Enter the current date and time. Daylight Saving Time: Select the summer time setting that - Epson WorkForce Pro WF-M4619 | Users Guide - Page 256
. Left Offset in Back: Adjust the left margin for the back of the page when performing 2-sided printing. Check Paper Width: Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size setting is incorrect, but this may lower the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 257
on your printout look blurred or misaligned, disabling this feature may solve the problem; however, doing so may reduce print speed. PC Connection via USB: Select Enable to allow a computer to Choose the connection method from following and then follow the instructions on the control panel. 257 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 258
disconnects the connected device. The availability of these channels and use of the product outdoors over these channels varies by location. http://support.epson.net/wifi5ghz/ ❏ Disable Wi-Fi Direct Disables the Wi-Fi Direct function. ❏ Restore Default Settings Restores the Wi-Fi Direct settings - Epson WorkForce Pro WF-M4619 | Users Guide - Page 259
on two or more pages. Connection Check: Checks the current network connection and prints a report. If there are any problems with the connection, see the report to solve the problem. Advanced: Device Name: Changes the device name to any name within 2 to 53 characters. TCP/IP: Configures the IP - Epson WorkForce Pro WF-M4619 | Users Guide - Page 260
below. Settings > General Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. For usage guides, see the following portal website. https - Epson WorkForce Pro WF-M4619 | Users Guide - Page 261
(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service. ECM: Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise. If this is disabled, you - Epson WorkForce Pro WF-M4619 | Users Guide - Page 262
from your telephone company, select the ring pattern to be used for incoming faxes. The distinctive ring service, offered by many telephone companies (the service name differs by company), allows you to have several phone numbers on one phone line. Each number is assigned different ring pattern - Epson WorkForce Pro WF-M4619 | Users Guide - Page 263
Product Information > Settings Menu List > General Settings Rejection Number List: If the other party's phone number is in the rejection number list, set whether to reject the incoming faxes. Fax Header Blank: If the other party's phone number is blocked, set whether to reject receiving the faxes. - Epson WorkForce Pro WF-M4619 | Users Guide - Page 264
panel. Save to Memory Device: Saves received faxes as PDF files to an external memory device connected to the printer. Selecting Yes and Print prints received faxes while saving them to the memory device. Received documents are saved in the printer's memory temporarily before the documents are saved - Epson WorkForce Pro WF-M4619 | Users Guide - Page 265
Threshold, the excess is discarded. If the amount that exceeds the paper length is over the set value, the excess is printed on another paper. Delete Print Data After Split: Delete Print Data After Split: Select the area of the document to delete when the amount that exceeds the paper length is less - Epson WorkForce Pro WF-M4619 | Users Guide - Page 266
-oriented A5 size, which are the same width as A4 portrait documents, are assumed to be A4 size faxes and printed as such. Check the paper source settings for printing faxes and paper size for the paper sources in the following menus in Settings > General Settings > Printer Settings > Paper Source - Epson WorkForce Pro WF-M4619 | Users Guide - Page 267
Fax > (More) > Fax Report other than Protocol Trace. Select Detail to print with error codes. Security Settings You can find the menu on the printer's control the fax number again when the number was manually entered. Selecting Off enables manual entry of the recipient's fax numbers. Broadcasting - Epson WorkForce Pro WF-M4619 | Users Guide - Page 268
connected to the phone line and ready for fax transmission. You can print the check result on A4 size plain paper. Fax Setting Wizard You can Selecting Fax Setting Wizard makes basic fax settings. Follow the on-screen instructions. Related Information & "Basic Settings" on page 261 & "Making the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 269
approximate level of the ink and service life of the maintenance box. problems with your print outs. You can check for clogged nozzles and clean the print head if necessary, and then adjust some parameters to improve print quality. Print Head Nozzle Check: Select this feature to check if the print - Epson WorkForce Pro WF-M4619 | Users Guide - Page 270
feature to replace the ink cartridge before the ink is expended. Paper Guide Cleaning: Select this feature if there are ink stains on the internal clean the internal rollers. Related Information & "Checking and Cleaning the Print Head" on page 126 & "Replacing Ink Cartridges" on page 200 & "Cleaning - Epson WorkForce Pro WF-M4619 | Users Guide - Page 271
below. Settings > Reports Checks the current connection status for the following menus and prints a report. ❏ Network ❏ Fax User Settings Select the menus on the control panel information, such as the number of prints, to Seiko Epson Corporation. Select the Settings button to change settings. 271 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 272
. ❏ Check Later : Skip for now. You can change this setting later. ❏ Reject : Do not agree to provide product usage information to Seiko Epson Corporation. Provide usage data: Displays the approval status. Note: If Check Later is selected, Reject is displayed. Country/Region: Displays the country or - Epson WorkForce Pro WF-M4619 | Users Guide - Page 273
select whether or not to start updating. Notification: Select On to receive a notification if a firmware update is available. Product Specifications Printer Specifications Print Head Nozzle Placement Weight of Paper* Plain Paper Thick Paper Envelopes Black ink nozzles: 800 64 to 90 g/m2 91 to 256 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 274
, Legal Plain Paper 64 to 95 g/m2(17 to 24lb) A4, Letter: 35 sheets or 3.85 mm Indian-Legal, 8.5×13 in, Legal: 10 sheets Not supported Even when the original meets the specifications for media that can be placed in the ADF, it may not feed from the ADF or the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 275
Product Information > Product Specifications > Using Port for the Printer Fax Specifications Fax Type Supported Lines Speed Resolution Page Memory Redial* Interface Walk-up black and white and color fax capability (ITU-T Super Group 3) Standard analogue telephone lines, PBX (Private - Epson WorkForce Pro WF-M4619 | Users Guide - Page 276
used from the printer) When Epson Connect is used POP server Epson Connect Server Control WSD Client Printer Forwarding AirPrint (IPP/IPPS printing) data Printer Searching WSD printer * Hi-Speed USB * USB 3.0 cables are not supported. Port Number 25 465 587 110 443 5222 5357 Port Number 3289 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 277
and use of the product outdoors over these channels varies by location. For more information, see the following website. http://support.epson.net/wifi5ghz/ *4 Not supported for IEEE 802.11b. *5 Infrastructure and Wi-Fi Direct modes or an Ethernet connection can be used simultaneously. *6 Wi-Fi - Epson WorkForce Pro WF-M4619 | Users Guide - Page 278
Network Functions and IPv4/IPv6 Functions Network Printing EpsonNet Print (Windows) Standard TCP/IP (Windows) WSD Printing (Windows) IPv4 IPv4, IPv6 IPv4, IPv6 Bonjour Printing (Mac OS) IPP Printing (Windows, Mac OS) Epson Connect (Email Print, Remote Print) AirPrint (iOS, Mac OS) IPv4, IPv6 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 279
Information > Product Specifications > Supported Data Specifications Supported Third Party Services Services AirPrint Print Supported ✓ Scan ✓ Fax ✓ a built-in USB hub Epson cannot guarantee all operations of externally connected devices. Supported Data Specifications File Format Image - Epson WorkForce Pro WF-M4619 | Users Guide - Page 280
data stored on digital cameras with a built-in memory is not supported. *3 Up to 999 files can be displayed at a time. you select a multiple image layout, blank sections will be printed. Dimensions Dimensions Weight* Storage ❏ Width: 425 mm (16.7 in.) ❏ ://www.epson.eu/energy-consumption 280 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 281
Product Information > Product Specifications > Environmental Specifications Environmental Specifications Operation Use the printer within the temperature (°C) and humidity (%) ranges shown in the graph, and in an environment without condensation. Storage Temperature after initial ink charging: - Epson WorkForce Pro WF-M4619 | Users Guide - Page 282
place to install and operate the printer correctly. A 563.2 mm B 725.0 mm C 425.0 mm D 422.0 mm E 303.0 mm See "Safety Instructions" in this manual to confirm the environmental conditions. Related Information & "Advisories and Warnings for Setting Up the Printer" on page 13 System - Epson WorkForce Pro WF-M4619 | Users Guide - Page 283
Mac OS is not supported. ❏ Chrome OS Chrome OS 89 or later Note: Only supports the standard OS features. Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the To prevent radio interference to the licensed service, this device is intended to be operated - Epson WorkForce Pro WF-M4619 | Users Guide - Page 284
with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following website. http://www.epson.eu/conformity C774E For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark - Epson WorkForce Pro WF-M4619 | Users Guide - Page 285
Administrator Information Connecting the Printer to the Network 286 Settings to Use the Printer 290 Managing the Printer 340 Advanced Security Settings 349 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 286
of the printer in advance to register the printer. See the following for the supported standards. "Wi-Fi Specifications" on page 277 These are required when specifying DNS directly connects to the internet . ❏ Epson Connect Services ❏ Cloud services of other companies ❏ Firmware updating 286 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 287
IP address: Assign the predetermined IP address to the printer (host) manually. The information to connect to the network (subnet mask, default gateway, DNS server and so on) need to be set manually. The IP address does not change even when the device is turned off - Epson WorkForce Pro WF-M4619 | Users Guide - Page 288
on the printer. 2. Select Settings on the home screen on the printer's control panel. 3. Select General Settings > Network Settings > Advanced > TCP/IP. 4. Select Manual for Obtain IP Address. When you set the IP address automatically by using the DHCP function of router, select Auto. In that case - Epson WorkForce Pro WF-M4619 | Users Guide - Page 289
printer directly connects to the Internet, such as Epson Connect service or another company's cloud services. 1. Select Settings on the home screen. to finish. When you tap Print Check Report, you can print the diagnosis result. Follow the on-screen instructions to print it. Related Information & " - Epson WorkForce Pro WF-M4619 | Users Guide - Page 290
such as SSID and password, you can make settings manually. If the wireless router supports WPS, you can make settings by using push button setup WPS)" on page 226 Settings to Use the Printer Using the Print Functions Enable to use the print function through the network. To use the printer on the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 291
server first, and then share the printer on the network. Setting Up the Network Ports Create the print queue for network printing on the print server by using standard TCP/IP, and then set the network port. This example is when using Windows Server 2012 R2. 1. Open the devices and - Epson WorkForce Pro WF-M4619 | Users Guide - Page 292
Information > Settings to Use the Printer > Using the Print Functions 2. Add a printer. Click Add printer, and then select The printer that I want isn't listed. 3. Add a local printer. Select Add a local printer or network printer with manual settings, and then click Next. 4. Select Create a new - Epson WorkForce Pro WF-M4619 | Users Guide - Page 293
Select Manufacturer and Printers. Click Next. 7. Follow the on-screen instructions. When using the printer under the server / client connection ( Port Configuration - Windows Check if the correct port is set for the print queue. 1. Open the devices and printers screen. Desktop > Settings > Control - Epson WorkForce Pro WF-M4619 | Users Guide - Page 294
inf) and then install the driver. Using the Shared Printer - Windows The administrator needs to inform the clients of the computer name assigned to the print server and how to add it to their computers. If the additional driver(s) have not been configured yet, inform the clients how to use Devices - Epson WorkForce Pro WF-M4619 | Users Guide - Page 295
of the specified paper source is different from the paper size of the print data. ❏ Paper Type Notice Set whether to display an error on the type of the specified paper source is different from the paper type of the print data. ❏ Auto Error Solver Set whether to automatically cancel the error if - Epson WorkForce Pro WF-M4619 | Users Guide - Page 296
a blank page. Setting Up AirPrint Set when using AirPrint printing and scanning. Access Web Config and select the Network tab > AirPrint Setup. Items Bonjour Service Name Bonjour Location Explanation Enter the Bonjour service name between 1 and 41 characters in ASCII (0x20-0x7E). Enter location - Epson WorkForce Pro WF-M4619 | Users Guide - Page 297
or disable the iBeacon transmission function. When enabled, you can search for the printer from iBeacon-enabled devices. IPP, Bonjour, AirPrint (Scan service) are enabled, and IPP is established only with secure communication. Configuring a Mail Server Set the mail server from Web Config. Check - Epson WorkForce Pro WF-M4619 | Users Guide - Page 298
not need authentication. SMTP AUTH Authenticates on the SMTP server (outgoing mail server) when sending the email. The mail server needs to support SMTP authentication. POP before SMTP Authenticates on the POP3 server (receiving mail server) before sending the email. When you select this item - Epson WorkForce Pro WF-M4619 | Users Guide - Page 299
Administrator Information > Settings to Use the Printer > Configuring a Mail Server Checking a Mail Server Connection You can check the connection to the mail server by performing the connection check. 1. Enter the IP address of the printer in the browser and start Web Config. Enter the printer's - Epson WorkForce Pro WF-M4619 | Users Guide - Page 300
when an authentication method mismatch occurs between a server and a client. The server does not support SMTP AUTH. Sender's Email Address is incorrect. Change to the email address for your email service. This message appears when the specified sender's Email address is wrong. Cannot access the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 301
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder Creating the Shared Folder Before Creating the Shared Folder Before creating the shared folder, check the following. ❏ The printer is connected to the network where it can access the computer where the shared - Epson WorkForce Pro WF-M4619 | Users Guide - Page 302
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder When you set Everyone to the shared folder that is created on the desktop, as an example of creating a shared folder, all users who can access the computer will be permitted access. However, the user who does - Epson WorkForce Pro WF-M4619 | Users Guide - Page 303
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 4. Right click the folder, and then select Properties. 303 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 304
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 5. Click Advanced Sharing on the Sharing tab. 304 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 305
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK. 305 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 306
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 8. Click OK. 9. Select Security tab, and then select Authenticated Users on the Group or user names. "Authenticated Users" is the special group that includes all users who can log in to the domain or computer. - Epson WorkForce Pro WF-M4619 | Users Guide - Page 307
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 10. Check that Allow on Modify is selected in Permissions for Authenticated Users. If it is not selected, select Authenticated Users, click Edit, select Allow on Modify in Permissions for Authenticated Users, - Epson WorkForce Pro WF-M4619 | Users Guide - Page 308
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the printer. Please write it down. 12. Click OK or Close to close the screen. Check - Epson WorkForce Pro WF-M4619 | Users Guide - Page 309
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder ❏ Access permission via network (Share Permissions): Everyone ❏ Access permission on file system (Security): do not add, or add User/Group names to permit access 1. Log in to the computer where the shared - Epson WorkForce Pro WF-M4619 | Users Guide - Page 310
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 5. Click Advanced Sharing on the Sharing tab. 310 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 311
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK. 311 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 312
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 8. Click OK. 9. Select Security tab. 10. Check the group or the user in the Group or user names. The group or the user that is displayed here can access the shared folder. In this case, the user who logs in to - Epson WorkForce Pro WF-M4619 | Users Guide - Page 313
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the printer. Please write it down. 12. Click OK or Close to close the screen. Check - Epson WorkForce Pro WF-M4619 | Users Guide - Page 314
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 3. Click Edit. 314 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 315
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 4. Click Add under the Group or user names. 5. Enter the group or user name that you want to permit access, and then click Check Names. An underline is added to the name. Note: If you do not know the full name - Epson WorkForce Pro WF-M4619 | Users Guide - Page 316
Administrator Information > Settings to Use the Printer > Setting a Shared Network Folder 6. Click OK. 7. On the Permission screen, select the user name that is entered in Group or user names , select the access permission on Modify, and then click OK. 8. Click OK or Close to close the screen. Check - Epson WorkForce Pro WF-M4619 | Users Guide - Page 317
Administrator Information > Settings to Use the Printer > Making Contacts Available Related Information & "Running Web Config on a Web Browser" on page 249 MS Network Setting items Items Use Microsoft network sharing SMB1.0 SMB2/SMB3 File Sharing User Authentication User Name Password Encrypted - Epson WorkForce Pro WF-M4619 | Users Guide - Page 318
) Network Folder/FTP Destination for scan data Contacts Configuration Comparison There are three tools for configuring the printer's contacts: Web Config, Epson Device Admin, and the printer's control panel. The differences between three tools are listed in the table below. Features Registering - Epson WorkForce Pro WF-M4619 | Users Guide - Page 319
in Unicode (UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F). Select FTP or FTPS according to the file transfer protocol the FTP server supports. Select FTPS to allow the printer to communicate with security measures. 319 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 320
Administrator Information > Settings to Use the Printer > Making Contacts Available Save to Items User Name Password Connection Mode Port Number Certificate Validation Settings and Explanation Enter the server name between 1 and 253 characters in ASCII (0x20-0x7E), omitting "ftp://". Enter a - Epson WorkForce Pro WF-M4619 | Users Guide - Page 321
importing the backup file. Note: For instructions on how to back up the printer contacts, see the manual provided with the printer. Follow the steps recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or - Epson WorkForce Pro WF-M4619 | Users Guide - Page 322
" on page 249 Export and Bulk Registration of Contacts Using Tool If you use Epson Device Admin, you can back up just the contacts and edit the exported files, the contacts from the old one to new one. Exporting Contacts Using Epson Device Admin Save the contacts information to the file. You can edit - Epson WorkForce Pro WF-M4619 | Users Guide - Page 323
file. You can import the files saved in SYLK format or csv format or the backed-up binary file that includes the security items. 1. Start Epson Device Admin. 2. Select Devices on the side bar task menu. 3. Select the device you want to configure from the device list. 4. Click Device Configuration on - Epson WorkForce Pro WF-M4619 | Users Guide - Page 324
of the device Scan to Email Scan to Cloud Setup for email server Device Printer registration to Epson Connect Contact registration to Epson Connect Device Epson Connect service Related Information & "Setting a Shared Network Folder" on page 300 & "Configuring a Mail Server" on page 297 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 325
Epson ScanSmart ❏ Epson Scan 2 (application required to use the scanner feature) Confirming that Network Scan is Enabled You can set the network scan service define default values for Fax menu items ❏ Report Settings to print reports when faxes are sent or received Related Information & "Connecting - Epson WorkForce Pro WF-M4619 | Users Guide - Page 326
not be able to use the printer with the following phone lines or systems. ❏ VoIP phone line such as DSL or fiber-optic digital service ❏ Digital phone line (ISDN) ❏ Some PBX telephone systems ❏ When adapters such as terminal adapters, VoIP adapters, splitters, or DSL router are connected between the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 327
Administrator Information > Settings to Use the Printer > Making Fax Features Available Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Connecting to DSL or ISDN Connect a phone cable from - Epson WorkForce Pro WF-M4619 | Users Guide - Page 328
to Use the Printer > Making Fax Features Available Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details. Depending on the model of the phone device, the fax function cannot be completely disabled, so - Epson WorkForce Pro WF-M4619 | Users Guide - Page 329
is turned on for the first time. You can also display the wizard manually from the printer's control panel. You need to run the wizard again ❏ Header (Your Phone Number and Fax Header) ❏ Receive Mode (Auto or Manual) ❏ Distinctive Ring Detection (DRD) Setting ❏ The items below are set automatically - Epson WorkForce Pro WF-M4619 | Users Guide - Page 330
settings you made. ❏ If you have not subscribed to a distinctive ring service from your telephone company, or you do not need to set this option: and then select Print to print a report that shows the connection status. Note: ❏ If there are any errors reported, follow the instructions on the report - Epson WorkForce Pro WF-M4619 | Users Guide - Page 331
this to Use. The #, entered instead of the actual access code, is replaced with the stored access code when dialing. Using # helps avoid connection problems when connecting to an outside line. Note: You cannot send faxes to recipients in Contacts that have external access codes such as 0 and 9. If - Epson WorkForce Pro WF-M4619 | Users Guide - Page 332
calls to record voice messages. See the manuals that came with the answering machine for its Remote Receive feature is available for telephones that support tone dialing. 1. Select Settings on the print received faxes by default. Besides printing, you can set the printer to save received faxes. 332 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 333
Inbox to set this to On 6. Select Options when memory is full, select the option to use when the inbox is full. ❏ Receive and print faxes: The printer prints all received documents that cannot be saved in the Inbox. ❏ Reject incoming faxes: The printer does not answer incoming fax calls. 7. You can - Epson WorkForce Pro WF-M4619 | Users Guide - Page 334
is displayed, confirm it, and then tap OK. 4. Select Save to Memory Device. 5. Select Yes. To print the documents automatically while saving them in the memory device, select Yes and Print. 6. Check the message on the screen and then select Create. A folder for saving received documents is created - Epson WorkForce Pro WF-M4619 | Users Guide - Page 335
home screen on the printer's control panel. 2. Select General Settings > Fax Settings > Receive Settings. 3. Select Fax Output Settings > Save to Computer > Yes and Print. Making Save to Computer Setting not to Receive Faxes To set the printer not to save received faxes on the computer, change the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 336
port are disconnected. This feature may not be available depending on your region. See the following website for the specified period of time. https://www.epson.eu/energy-consumption 336 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 337
OK. Setting the Sound Make the sound settings when operating the control panel, printing, faxing and so on. Note: You can also set up from the printer When using the CA certificate or Kerberos authentication, time-related trouble can be prevented by synchronizing with the time server. 1. Access - Epson WorkForce Pro WF-M4619 | Users Guide - Page 338
combination of the value is invalid, it is automatically modified, and then a valid value is set. Problems when Making Settings Hints to Solving Problems ❏ Checking the error message When trouble has occurred, first check whether there are any messages on the printer's control panel or driver screen - Epson WorkForce Pro WF-M4619 | Users Guide - Page 339
as indicated below. Check you are using the a supported browser. ❏ 80bit: AES256/AES128/3DES ❏ 112bit: AES256/AES128/3DES ❏ 128bit: AES256/AES128 ❏ 192bit: AES256 ❏ 256bit: AES256 CA-signed Certificate is expired. Solutions If there is a problem with the expiration date of the certificate, "The - Epson WorkForce Pro WF-M4619 | Users Guide - Page 340
Administrator Information > Managing the Printer > Managing the Network Connection For CA-signed Certificate, take the certificate again for the printer. The proxy server setting of local address is not set to web browser. Solutions When the printer is set to use a proxy server, configure the web - Epson WorkForce Pro WF-M4619 | Users Guide - Page 341
, enter the new Device Name in the text box. Enter the Location of the device. Select the IP Address setting method from Auto or Manual. If you select Manual, you will need to enter the IP address, subnet mask, and so on. You can specify whether or not to enable Set using - Epson WorkForce Pro WF-M4619 | Users Guide - Page 342
network interface address to DNS. Enable if you want to register the host name and domain name with the DNS server through a DHCP server that supports dynamic DNS. If you select Enable, you will need to set the host name and domain name. Proxy Server Setting You can specify whether or - Epson WorkForce Pro WF-M4619 | Users Guide - Page 343
the Wi-Fi or Wi-Fi Direct connection status. To display the Wi-Fi Direct status, click Wi-Fi Direct tab. Note: For models that support Wi-Fi, this item is displayed when the Wireless LAN Interface is installed. ❏ Setup button When the Setup button is clicked, the Wi-Fi setup - Epson WorkForce Pro WF-M4619 | Users Guide - Page 344
can check or configure the Wi-Fi Direct Settings. Note: For models that support Wi-Fi, this item is displayed when the Wireless LAN Interface is installed. . ❏ IP Address Select the IP Address setting method from Auto or Manual. 5. Click Next. A confirmation message is displayed. Note: To reset the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 345
the External Interface You can disable the interface that is used to connect the device to the printer. Make the restriction settings to restrict printing and scanning other than via network. Note: You can also make the restriction settings on the printer's control panel. ❏ Memory Device : Settings - Epson WorkForce Pro WF-M4619 | Users Guide - Page 346
computer using a USB cable, and then confirm that the printer does not print and scan. If the driver was not installed on the computer Windows: Open Status by using Web Config. ❏ Product Status Check the status, cloud service, product number, MAC address, etc. ❏ Network Status Check the information - Epson WorkForce Pro WF-M4619 | Users Guide - Page 347
Administrator Information > Managing the Printer > Backing Up the Settings Related Information & "Application for Configuring Printer Operations (Web Config)" on page 249 Encrypting the Password Password encryption allows you to encrypt confidential information (all passwords, certificate private - Epson WorkForce Pro WF-M4619 | Users Guide - Page 348
Administrator Information > Managing the Printer > Backing Up the Settings Export the settings Export the setting for the printer. 1. Enter the printer's IP address into a browser to access Web Config. Enter the printer's IP address from a computer that is connected to the same network as the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 349
be possible to read the print job logs that are stored in the printer from the Internet. In order to avoid this risk, Epson printers have a variety disables features. What to set What to prevent A protocol or service that is applied to features allowed or prohibited separately. Reducing security - Epson WorkForce Pro WF-M4619 | Users Guide - Page 350
content is encrypted with SSL/TLS communications when accessing to the Epson server on the Internet from the printer, such as communicating to name. Displays the Bonjour service name. Displays the Bonjour location name. Select the top priority protocol for Bonjour print. Setting value and Description - Epson WorkForce Pro WF-M4619 | Users Guide - Page 351
want this product to search for devices, disable this item and disable the Enable IPP item. Enter the communication timeout value for WSD printing between 3 to 3,600 seconds. Enter the communication timeout value for WSD scanning between 3 to 3,600 seconds. Displays the WSD device name. Displays the - Epson WorkForce Pro WF-M4619 | Users Guide - Page 352
able to print over the Internet. It is also displayed when searching for devices on the network. Only printers that support IPP are characters. Set whether or not to allow information to be written by Epson tools such a Epson Device Admin. Setting value and Description SNMPv3 is enabled when the box - Epson WorkForce Pro WF-M4619 | Users Guide - Page 353
Administrator Information > Advanced Security Settings > Using a Digital Certificate Items Encryption Settings Algorithm Password Confirm Password Context Name Setting value and Description Select an algorithm for an encryption for SNMPv3. Enter the password for an encryption for SNMPv3. Enter - Epson WorkForce Pro WF-M4619 | Users Guide - Page 354
Administrator Information > Advanced Security Settings > Using a Digital Certificate Configuring a CA-signed Certificate Obtaining a CA-signed Certificate To obtain a CA-signed certificate, create a CSR (Certificate Signing Request) and apply it to certificate authority. You can create a CSR using - Epson WorkForce Pro WF-M4619 | Users Guide - Page 355
Administrator Information > Advanced Security Settings > Using a Digital Certificate CSR Setting Items Items Key Length Common Name Organization/ Organizational Unit/ Locality/ State/Province Country Sender's Email Address Settings and Explanation Select a key length for a CSR. You can enter - Epson WorkForce Pro WF-M4619 | Users Guide - Page 356
Administrator Information > Advanced Security Settings > Using a Digital Certificate ❏ A certificate of the PEM/DER format obtained from a computer ❏ Private Key: You need to set. ❏ Password: Do not configure. ❏ CA Certificate 1/CA Certificate 2: Optional ❏ A certificate of the PKCS#12 format - Epson WorkForce Pro WF-M4619 | Users Guide - Page 357
Administrator Information > Advanced Security Settings > Using a Digital Certificate 1. Access Web Config, and then select the Network Security tab > SSL/TLS > Certificate. 2. Click Delete. 3. Confirm that you want to delete the certificate in the message displayed. Related Information & " - Epson WorkForce Pro WF-M4619 | Users Guide - Page 358
Administrator Information > Advanced Security Settings > Using a Digital Certificate Configuring a CA Certificate When you set the CA Certificate, you can validate the path to the CA certificate of the server that the printer accesses. This can prevent impersonation. You can obtain the CA - Epson WorkForce Pro WF-M4619 | Users Guide - Page 359
communication path between computers. Do this if you want to prevent remote and unauthorized access. Configuring Basic SSL/TLS Settings If the printer supports the HTTPS server feature, you can use an SSL/TLS communication to encrypt communications. You can configure and manage the printer using Web - Epson WorkForce Pro WF-M4619 | Users Guide - Page 360
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Related Information & "Application " on page 357 Solving Problems for Advanced Security Problems Using Network Security Features Cannot Create the Secure IPP Printing Port The correct certificate is - Epson WorkForce Pro WF-M4619 | Users Guide - Page 361
, creating a port may fail. Make sure a CA certificate is imported. Related Information & "Configuring a Server Certificate for the Printer" on page 360 Problems on Using a Digital Certificate Cannot Import a CA-signed Certificate CA-signed Certificate and the information on the CSR do not match. If - Epson WorkForce Pro WF-M4619 | Users Guide - Page 362
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Related Information & "Updating a Self-signed Certificate" on page 357 Cannot Create a CSR The Common Name has not been entered. The Common Name - Epson WorkForce Pro WF-M4619 | Users Guide - Page 363
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Messages Cause/What to do Invalid password. Cause: The password set for CA certificate and entered password do not match. What to - Epson WorkForce Pro WF-M4619 | Users Guide - Page 364
Administrator Information > Advanced Security Settings > Solving Problems for Advanced Security Messages Private key is required. Setup failed. Cause/What to do Cause: There is no paired private key with the certificate. What - Epson WorkForce Pro WF-M4619 | Users Guide - Page 365
Where to Get Help Technical Support Web Site 366 Contacting Epson Support 366 - Epson WorkForce Pro WF-M4619 | Users Guide - Page 366
the problem, contact Epson support services for assistance. Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance - Epson WorkForce Pro WF-M4619 | Users Guide - Page 367
nearest dealer or service agent is located. Many types of queries are answered here. We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product manuals, type of - Epson WorkForce Pro WF-M4619 | Users Guide - Page 368
, and Technical Support via e-mail are available. Epson HelpDesk Toll Free: 800-120-5564 Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problem troubleshooting ❏ Enquiries on repair service and warranty Help - Epson WorkForce Pro WF-M4619 | Users Guide - Page 369
over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Service Center 27 Yen Lang, Trung Liet Ward, Dong Da District, Ha Noi City - Epson WorkForce Pro WF-M4619 | Users Guide - Page 370
.epson.com.my ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair services and warranty Epson Malaysia Sdn Bhd (Head Office) Phone: 603-56288288 Fax: 603-5628 8388/603-5621 2088 Help for Users in India Contacts for information, support, and services - Epson WorkForce Pro WF-M4619 | Users Guide - Page 371
support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson questions or problems ❏ Enquiries on repair service and warranty Epson Philippines Corporation Trunk
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User's Guide
Printing
Copying
Scanning
Faxing
Maintaining the Printer
Solving Problems
NPD7163-01 EN