Epson WorkForce ST-4000 Users Guide
Epson WorkForce ST-4000 Manual
 |
View all Epson WorkForce ST-4000 manuals
Add to My Manuals
Save this manual to your list of manuals |
Epson WorkForce ST-4000 manual content summary:
- Epson WorkForce ST-4000 | Users Guide - Page 1
ST-4000 User's Guide - Epson WorkForce ST-4000 | Users Guide - Page 2
- Epson WorkForce ST-4000 | Users Guide - Page 3
Contents ST-4000 User's Guide...13 Product Basics ...14 Using the Control Panel ...14 Control Panel , and More 31 Setting Up Epson Connect Services 31 Using Epson Email Print ...33 Using the Epson iPrint Mobile App 33 Using Epson Remote Print ...34 Using Epson Scan to Cloud...34 Using AirPrint - Epson WorkForce ST-4000 | Users Guide - Page 4
...57 Loading Paper ...59 Loading Paper in the Cassette ...59 Paper Loading Capacity ...64 Double-sided Printing Capacity ...65 Compatible Epson Papers...66 Borderless Paper Type Compatibility 67 Paper or Media Type Settings - Printing Software 68 Selecting the Paper Settings - Control Panel - Epson WorkForce ST-4000 | Users Guide - Page 5
- Windows 102 Changing the Language of the Printer Software Screens 103 Changing Automatic Update Options 104 Printing with the Built-in Epson Driver - Windows 10 S 105 Selecting Print Settings - Windows 10 S 105 Printing on a Mac ...109 Selecting Basic Print Settings - Mac 110 Print Quality - Epson WorkForce ST-4000 | Users Guide - Page 6
Scanning Program 133 Starting a Scan from a Smart Device 135 Scanning in Epson Scan 2 ...136 Additional Scanning Settings - Main Settings Tab 139 Additional Tab 139 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 140 Image Format Options...141 Scan Resolution Guidelines - Epson WorkForce ST-4000 | Users Guide - Page 7
- Mac 180 Dialing Fax Numbers from a Connected Telephone 183 Receiving Faxes...184 Fax Reception ...184 Receiving Faxes Automatically 185 Receiving Faxes Manually...185 Receiving a Fax by Polling ...186 Viewing a Fax on the LCD Screen (Using the Inbox 186 Selecting Received Fax Options Using - Epson WorkForce ST-4000 | Users Guide - Page 8
Ink Levels - Mac...198 Disabling Special Offers with Windows 200 Purchase Epson Ink and Maintenance Box 201 Ink Bottle and Maintenance Box Part Numbers the Print Head Using the Product Control Panel 220 Cleaning the Paper Guide ...222 Cleaning the Print Head Path ...223 Checking the Number of - Epson WorkForce ST-4000 | Users Guide - Page 9
But Nothing Copies 251 Product Makes Noise When It Sits for a While 252 Solving Paper Problems...252 Paper Feeding Problems...252 Paper Jams Inside the Product...253 Paper Ejection Problems ...253 Solving Problems Printing from a Computer 253 Nothing Prints ...254 Product Icon Does Not Appear in - Epson WorkForce ST-4000 | Users Guide - Page 10
or Printout Has Gaps 264 Grainy Printout...265 Incorrect Colors ...266 Solving Scanning Problems ...267 Scanning Software Does Not Operate Correctly 267 Cannot Start Epson Scan 2 ...268 Solving Scanned Image Quality Problems 268 Image Consists of a Few Dots Only 269 Line of Dots Appears in - Epson WorkForce ST-4000 | Users Guide - Page 11
Safety Instructions 294 FCC Compliance Statement...294 Binding Arbitration and Class Waiver 297 Trademarks ...300 Copyright Notice...300 libTIFF Software Acknowledgment 301 A Note Concerning Responsible Use of Copyrighted Materials 302 Default Delay Times for Power Management for Epson Products - Epson WorkForce ST-4000 | Users Guide - Page 12
- Epson WorkForce ST-4000 | Users Guide - Page 13
ST-4000 User's Guide Welcome to the ST-4000 User's Guide. For a printable PDF copy of this guide, click here. 13 - Epson WorkForce ST-4000 | Users Guide - Page 14
Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Control Panel See these sections to learn about - Epson WorkForce ST-4000 | Users Guide - Page 15
the LCD screen for certain product status conditions. Select the icon to view or change the current network settings. Icons Description Displays additional information or instructions, such as loading paper or placing a document. Displays the Supply Status screen. 15 - Epson WorkForce ST-4000 | Users Guide - Page 16
Mode is disabled. Press this icon to change the settings. Displays the Fax Data Information screen. There is a problem with the indicated setting. Press the icon to resolve the problem. No Ethernet connection. An Ethernet connection is established. No Wi-Fi connection. A Wi-Fi network error has - Epson WorkForce ST-4000 | Users Guide - Page 17
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To enter numbers or symbols, select 123 - Epson WorkForce ST-4000 | Users Guide - Page 18
3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings. 18 - Epson WorkForce ST-4000 | Users Guide - Page 19
You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses - Epson WorkForce ST-4000 | Users Guide - Page 20
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Scroll down and select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the - Epson WorkForce ST-4000 | Users Guide - Page 21
You see a screen like this: 4. Select Basic Settings. 5. Select Sound. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8. Press the + or - buttons to adjust the volume. 9. Select OK to exit. Parent - Epson WorkForce ST-4000 | Users Guide - Page 22
You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Press the - or + icons to decrease or increase the brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD - Epson WorkForce ST-4000 | Users Guide - Page 23
You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back Parent - Epson WorkForce ST-4000 | Users Guide - Page 24
Product Parts - Front 1 Automatic Document Feeder (ADF) cover 2 ADF input tray 3 ADF edge guides 4 ADF document support 5 ADF output tray extension 24 - Epson WorkForce ST-4000 | Users Guide - Page 25
6 ADF output tray 1 Output tray 2 Paper cassette 3 Paper cassette edge guides 4 Legal-size paper guide Parent topic: Product Parts Locations 25 - Epson WorkForce ST-4000 | Users Guide - Page 26
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 26 - Epson WorkForce ST-4000 | Users Guide - Page 27
4 Front cover 1 Scanner unit 2 Ink tank cover 3 Ink tanks 4 Ink tank unit 5 Print head Parent topic: Product Parts Locations 27 - Epson WorkForce ST-4000 | Users Guide - Page 28
Product Parts - Back 1 Maintenance box cover 2 Rear cover (duplexer) 3 AC inlet 4 LAN port 5 USB port 6 EXT port 7 LINE port Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of - Epson WorkForce ST-4000 | Users Guide - Page 29
1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. You see a screen like this: 29 - Epson WorkForce ST-4000 | Users Guide - Page 30
6. Do one of the following: • Press the - or + icon to decrease or increase the number of minutes. • Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and select OK. 7. Select OK. Parent topic: Using Power Saving Settings Changing the Power Off - Epson WorkForce ST-4000 | Users Guide - Page 31
or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App. Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic: Product Basics - Epson WorkForce ST-4000 | Users Guide - Page 32
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Web Service Settings. 5. Select Epson Connect Services. You see a screen like this: 6. Select Register. 32 - Epson WorkForce ST-4000 | Users Guide - Page 33
instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Email Print With Epson your Epson Connect account, and register your product to the Epson Connect service. - Epson WorkForce ST-4000 | Users Guide - Page 34
Connect service. Note: Make a note of your product's email address. 3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software. 4. Download and install the Remote Print software. 5. Enter the email address and optional access key of your Epson - Epson WorkForce ST-4000 | Users Guide - Page 35
account and register your product to the Epson Connect service. Note: Make a note of your instructions on the screen to create your destination list. 6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel. Parent topic: Epson - Epson WorkForce ST-4000 | Users Guide - Page 36
Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for - Epson WorkForce ST-4000 | Users Guide - Page 37
Wired Networking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can - Epson WorkForce ST-4000 | Users Guide - Page 38
Service app to print. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson Epson Epson product. There is no software to download, no drivers epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect Wired Networking Using Epson Print and Scan Epson products. Epson Print and Scan - Epson WorkForce ST-4000 | Users Guide - Page 39
same wireless network as your product. 4. Open Epson Print and Scan App and select your Epson product. Now you are ready to print photos or scan. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson Print and Scan App. Parent topic - Epson WorkForce ST-4000 | Users Guide - Page 40
interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. • Connect your product only to - Epson WorkForce ST-4000 | Users Guide - Page 41
router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the - Epson WorkForce ST-4000 | Users Guide - Page 42
follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name. 42 - Epson WorkForce ST-4000 | Users Guide - Page 43
7. Select the Enter Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, select the left or right arrows - Epson WorkForce ST-4000 | Users Guide - Page 44
requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi - Epson WorkForce ST-4000 | Users Guide - Page 45
1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Scroll down and select Start Setup. 5. Select Start Setup again. You see a screen like this: 45 - Epson WorkForce ST-4000 | Users Guide - Page 46
6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and - Epson WorkForce ST-4000 | Users Guide - Page 47
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Press the home button to exit. You see the icon on the LCD screen and should be - Epson WorkForce ST-4000 | Users Guide - Page 48
5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Related tasks Accessing the Web Config Utility Printing a Network Connection Report You can print - Epson WorkForce ST-4000 | Users Guide - Page 49
You see a screen like this: 4. Select Network Settings. 5. Select Connection Check. 6. Select Print Check Report. 7. Select Print. Examine the error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking 49 - Epson WorkForce ST-4000 | Users Guide - Page 50
Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error - Epson WorkForce ST-4000 | Users Guide - Page 51
product cannot display the SSID correctly. • If you are trying to connect using the WPS push button method, make sure your router or access point supports it. • If you are using a network password, check the label on your router or access point to confirm that you are using the correct password - Epson WorkForce ST-4000 | Users Guide - Page 52
raise the connection limit. See your router or access point documentation for instructions. E8 Incorrect IP address is assigned to the printer. Confirm IP Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; - Epson WorkForce ST-4000 | Users Guide - Page 53
assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the - Epson WorkForce ST-4000 | Users Guide - Page 54
you are entering them -Index of the security key/password is set to manually. the first number • Confirm that the subnet mask and default gateway setup on your router, access point, and/or hub is not set manually; this -Entered security key/password is correct may cause your product's network - Epson WorkForce ST-4000 | Users Guide - Page 55
Network Environment Messages Message Solution The same SSID may be set on several access points. Check the settings on your router and other access points to make sure each one uses a different SSID. The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. - Epson WorkForce ST-4000 | Users Guide - Page 56
Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network - Epson WorkForce ST-4000 | Users Guide - Page 57
GHz) mode. See your router documentation for instructions. 1. Do one of the following: • problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services - Epson WorkForce ST-4000 | Users Guide - Page 58
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Start Setup to disable Wi-Fi. Parent topic: Changing or Updating Network Connections 58 - Epson WorkForce ST-4000 | Users Guide - Page 59
for the type of printing you will do. Loading Paper in the Cassette Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Printing Software Selecting the Paper Settings - Control Panel Selecting the Default - Epson WorkForce ST-4000 | Users Guide - Page 60
2. Pull out the paper cassette until it stops. 3. Slide the edge guides outward. 60 - Epson WorkForce ST-4000 | Users Guide - Page 61
in until it stops. Note: Make sure the paper is loaded against the rear of the cassette. • For legal-size paper, extend the legal paper guide and load paper using the guide line as shown. 61 - Epson WorkForce ST-4000 | Users Guide - Page 62
• Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown. • Load a sheet of loose-leaf or other paper with holes as shown. 62 - Epson WorkForce ST-4000 | Users Guide - Page 63
the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 6. Slide the cassette back into the product until it stops and close the front cover. 7. Select the size and type of the paper you loaded - Epson WorkForce ST-4000 | Users Guide - Page 64
the edge guides and not sticking out from the rear end of the cassette. • If you have trouble loading package for any additional loading instructions. Parent topic: Loading Paper Plain paper Copy paper Letterhead paper Epson Bright White Paper Epson Presentation Paper Matte Loading capacity Letter - Epson WorkForce ST-4000 | Users Guide - Page 65
: Loading Paper Double-sided Printing Capacity You can print double-sided using Auto or Manual mode on the paper types and sizes listed here. Paper type Plain paper Copier paper Epson Bright White Paper Epson Premium Presentation Paper Matte Double-sided Size Letter (8.5 × 11 inches [216 × 279 mm - Epson WorkForce ST-4000 | Users Guide - Page 66
(800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Epson Bright White Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double-sided Epson Photo Paper Glossy Size Letter (8.5 × 11 inches [216 × 279 mm]) Letter (8.5 × 11 - Epson WorkForce ST-4000 | Users Guide - Page 67
mm) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) Glossy 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 - Epson WorkForce ST-4000 | Users Guide - Page 68
Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Doublesided Note: The settings listed here are available only when printing from your - Epson WorkForce ST-4000 | Users Guide - Page 69
Selecting the Paper Settings - Control Panel You can change the default paper size and paper type for each source using the control panel on the product. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting. You see - Epson WorkForce ST-4000 | Users Guide - Page 70
Type setting Plain paper Plain Paper Epson Bright White Paper Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem - Epson WorkForce ST-4000 | Users Guide - Page 71
You see a screen like this: 3. Select one of these Auto Error Resolver options: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a memory full error occurs. • Turn off this setting to - Epson WorkForce ST-4000 | Users Guide - Page 72
Paper Source Settings option Error Notice Paper Setup Auto Display Available settings Paper Size Notice Paper Type Notice On Off Description Select On for either of these settings to display an error message when the selected paper type or size does not match the loaded paper Select On to - Epson WorkForce ST-4000 | Users Guide - Page 73
Universal Print Settings Options Parent topic: Loading Paper Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Settings option Top Offset Left Offset Top Offset in Back Left Offset in Back Check Paper Width Available - Epson WorkForce ST-4000 | Users Guide - Page 74
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover - Epson WorkForce ST-4000 | Users Guide - Page 75
edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 3. Close the document cover gently to keep your original in place. Caution: Do not push - Epson WorkForce ST-4000 | Users Guide - Page 76
1. Open the ADF document support and slide out the ADF output tray extension. 2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges. 76 - Epson WorkForce ST-4000 | Users Guide - Page 77
originals into the ADF faceup and top-edge first. The ADF icon on the Copy, Scan, and Fax screens lights up. 5. Slide the ADF edge guide against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown - Epson WorkForce ST-4000 | Users Guide - Page 78
ADF Original Document Specifications You can load original documents that meet these specifications in the ADF. Paper type Plain paper Paper size Letter (8.5 × 11 inches [216 × 279 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 8.5 × 13 inches (216 × 330 mm) size - Epson WorkForce ST-4000 | Users Guide - Page 79
. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF. 2. Load the paper - Epson WorkForce ST-4000 | Users Guide - Page 80
Copy icon. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Related tasks Loading Paper in the Cassette Related topics Placing Originals on the Product Copying Options Select the copying - Epson WorkForce ST-4000 | Users Guide - Page 81
Copying option Paper Setting Reduce/Enlarge Available settings Various settings 100%/Actual Size Auto Fit Page Original Size Multi-Page 45%->195% and other conversions Various sizes Single Page 2-up Quality Standard Best Original Orientation Up Direction Left Direction Remove Shadow Off On - Epson WorkForce ST-4000 | Users Guide - Page 82
support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with the Built-in Epson Driver - Windows 10 S Printing - Epson WorkForce ST-4000 | Users Guide - Page 83
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or - Epson WorkForce ST-4000 | Users Guide - Page 84
4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting and the Quality setting will be set to Standard. 5. If you are printing a borderless photo, select - Epson WorkForce ST-4000 | Users Guide - Page 85
15. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu. Note: Enabling Quiet Mode may reduce printing speed. Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references - Epson WorkForce ST-4000 | Users Guide - Page 86
and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the - Epson WorkForce ST-4000 | Users Guide - Page 87
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 87 - Epson WorkForce ST-4000 | Users Guide - Page 88
return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Related tasks - Epson WorkForce ST-4000 | Users Guide - Page 89
Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select - Epson WorkForce ST-4000 | Users Guide - Page 90
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these - Epson WorkForce ST-4000 | Users Guide - Page 91
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. - Epson WorkForce ST-4000 | Users Guide - Page 92
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and - Epson WorkForce ST-4000 | Users Guide - Page 93
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional - Epson WorkForce ST-4000 | Users Guide - Page 94
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers - Epson WorkForce ST-4000 | Users Guide - Page 95
Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets - Epson WorkForce ST-4000 | Users Guide - Page 96
3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings - Epson WorkForce ST-4000 | Users Guide - Page 97
- Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator - Epson WorkForce ST-4000 | Users Guide - Page 98
Standard Resolution Reduces the resolution of print data to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. matching. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the setting - Epson WorkForce ST-4000 | Users Guide - Page 99
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • - Epson WorkForce ST-4000 | Users Guide - Page 100
Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings - Epson WorkForce ST-4000 | Users Guide - Page 101
Locked Setting Options Select the options you want to use for any locked print settings. Setting Anti-Copy Pattern Options Various data items Add/Delete Settings Watermark Various text watermarks Add/Delete Settings Header/Footer Off On Settings Color 2-sided printing Multi-Page Color - Epson WorkForce ST-4000 | Users Guide - Page 102
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the - Epson WorkForce ST-4000 | Users Guide - Page 103
Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the - Epson WorkForce ST-4000 | Users Guide - Page 104
update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with Windows 104 - Epson WorkForce ST-4000 | Users Guide - Page 105
Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. - Epson WorkForce ST-4000 | Users Guide - Page 106
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. 106 - Epson WorkForce ST-4000 | Users Guide - Page 107
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to - Epson WorkForce ST-4000 | Users Guide - Page 108
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 108 - Epson WorkForce ST-4000 | Users Guide - Page 109
Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - Epson WorkForce ST-4000 | Users Guide - Page 110
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document - Epson WorkForce ST-4000 | Users Guide - Page 111
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson WorkForce ST-4000 | Users Guide - Page 112
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on - Epson WorkForce ST-4000 | Users Guide - Page 113
checkbox if you want to print a borderless photo. If the option is grayed out, change the Media Type setting to a paper type that supports borderless printing. 12. Select any of the available print options. Print Quality Options - Mac Print Options - Mac Parent topic: Printing on a Mac Related - Epson WorkForce ST-4000 | Users Guide - Page 114
Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you - Epson WorkForce ST-4000 | Users Guide - Page 115
Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing on a Mac Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting - Epson WorkForce ST-4000 | Users Guide - Page 116
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the - Epson WorkForce ST-4000 | Users Guide - Page 117
are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any - Epson WorkForce ST-4000 | Users Guide - Page 118
Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing - Epson WorkForce ST-4000 | Users Guide - Page 119
on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software menu in the print window. Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced - Epson WorkForce ST-4000 | Users Guide - Page 120
, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent - Epson WorkForce ST-4000 | Users Guide - Page 121
Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but - Epson WorkForce ST-4000 | Users Guide - Page 122
Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac - Epson WorkForce ST-4000 | Users Guide - Page 123
, click Settings or Supply Levels. Parent topic: Printing Your Document or Photo - Mac Printing From a Chromebook With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 123 - Epson WorkForce ST-4000 | Users Guide - Page 124
Account and can be accessed from any Chromebook where you are logged in, as long as you have Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for - Epson WorkForce ST-4000 | Users Guide - Page 125
your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device Parent topic: Scanning Related topics Placing Originals on the - Epson WorkForce ST-4000 | Users Guide - Page 126
your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 10 and Windows 8.x). 6. Follow the instructions - Epson WorkForce ST-4000 | Users Guide - Page 127
custom scan settings using Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning. 2. Press the home - Epson WorkForce ST-4000 | Users Guide - Page 128
You see a screen like this: 5. Select OK to close the information screen, if necessary. 6. Select Select a computer and choose one of the following options: • If your computer is connected to your product over a network, select a connected computer from the displayed list. (If the computer is not - Epson WorkForce ST-4000 | Users Guide - Page 129
Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected. Scan to setting Color mode File format Scan Area Original Type Density Available options Color B&W JPEG PDF Letter A4 A6 - Epson WorkForce ST-4000 | Users Guide - Page 130
computer. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 10: Click and select EPSON Software > Event Manager. • Windows 8.x: Navigate to the Apps screen and select Event Manager. • Windows (other versions): Click or Start > All Programs or - Epson WorkForce ST-4000 | Users Guide - Page 131
networked Windows computer using WSD (Web Services for Devices). You must first set in the Windows taskbar, click the message. 8. On the Driver Software Installation screen, make sure your product is listed as a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, - Epson WorkForce ST-4000 | Users Guide - Page 132
with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. • Windows 10: Click and select - Epson WorkForce ST-4000 | Users Guide - Page 133
You see an Epson Scan 2 window like this: Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 133 - Epson WorkForce ST-4000 | Users Guide - Page 134
product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need - Epson WorkForce ST-4000 | Users Guide - Page 135
You see an Epson Scan 2 window like this: Parent topic: Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. 135 - Epson WorkForce ST-4000 | Users Guide - Page 136
the scan settings and scan your original. 5. Save your scanned image to a file or cloud location. Parent topic: Starting a Scan Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder - Epson WorkForce ST-4000 | Users Guide - Page 137
You see this window: 2. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 3. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom - Epson WorkForce ST-4000 | Users Guide - Page 138
Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 8. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 9. Reinsert your original into the ADF, if necessary. 10. Select any of the additional - Epson WorkForce ST-4000 | Users Guide - Page 139
Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each - Epson WorkForce ST-4000 | Users Guide - Page 140
is recognized using Optical Character Recognition (OCR) and then embedded in the scanned original. 1. Load your original in the product for scanning. 2. Start Epson Scan 2. 3. Select your scan settings. 4. Click Preview and adjust the area you want to scan, if necessary. 5. If you are using the ADF - Epson WorkForce ST-4000 | Users Guide - Page 141
setting and select a Folder setting for your document. 14. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the - Epson WorkForce ST-4000 | Users Guide - Page 142
the scanned document can be searched. Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting, measured in you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: - Epson WorkForce ST-4000 | Users Guide - Page 143
Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the the Resolution setting to 600 dpi. • You will scan the image at 100% or smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/ - Epson WorkForce ST-4000 | Users Guide - Page 144
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of - Epson WorkForce ST-4000 | Users Guide - Page 145
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson WorkForce ST-4000 | Users Guide - Page 146
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. 146 - Epson WorkForce ST-4000 | Users Guide - Page 147
to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS. Parent topic: Faxing Setting Up Fax Features Before faxing with your product, set up your fax - Epson WorkForce ST-4000 | Users Guide - Page 148
the source of the faxes you send. 9. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Settings. Select the ring pattern to be used for incoming faxes or select All. • If you do not have - Epson WorkForce ST-4000 | Users Guide - Page 149
, or press the back arrow to change the settings. 11. On the Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result. If there are any errors reported, try the solutions on the report and - Epson WorkForce ST-4000 | Users Guide - Page 150
5. Select Basic Settings. 6. Select Line Type. 7. Select PBX. You see a screen like this: 8. Set the switch to Use to activate the setting. 9. Select Access Code. 10. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the - Epson WorkForce ST-4000 | Users Guide - Page 151
3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Rings to Answer. 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. 151 - Epson WorkForce ST-4000 | Users Guide - Page 152
Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has started receiving the fax, then hang up the phone. Parent topic: Setting Up Basic Fax - Epson WorkForce ST-4000 | Users Guide - Page 153
You see a screen like this: 5. Select the group of settings you want to change. Print Settings - Fax Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Print Settings - Fax Set the print options you want to use for incoming faxes in the Receive Settings > Print - Epson WorkForce ST-4000 | Users Guide - Page 154
Setting Auto Rotation Add Reception Information 2-Sided Print Start Timing Collation Stack Print Suspend Time Quiet Mode Options On Off On Off On Off All Pages Received First Page Received On Off Off On Time to Stop Time to Restart On Off Description If you have loaded A5-size paper, select On to - Epson WorkForce ST-4000 | Users Guide - Page 155
an outside line. Fax Header Your Phone Number Select to enter the header information and your phone number for inclusion on outgoing faxes. Manual Lets you confirm whether an incoming fax should be printed; a telephone must be connected to the product Auto Automatically receives and prints - Epson WorkForce ST-4000 | Users Guide - Page 156
same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can number of rings. Select All for phones lines that do not use this service. Sets the number of rings before your product receives a fax. If Receive - Epson WorkForce ST-4000 | Users Guide - Page 157
panel. Also first confirm that you can send and receive faxes using the control panel. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs - Epson WorkForce ST-4000 | Users Guide - Page 158
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 158 - Epson WorkForce ST-4000 | Users Guide - Page 159
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax - Epson WorkForce ST-4000 | Users Guide - Page 160
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window - Epson WorkForce ST-4000 | Users Guide - Page 161
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up - Epson WorkForce ST-4000 | Users Guide - Page 162
You see a screen like this: 4. Select Add Entry. 5. Select Add Contact. You see a screen like this: 6. Select the Registry Number field and use the displayed keypad to change the registration number assigned to the new contact. (Changing this field is optional.) 7. Select the Name field, use the - Epson WorkForce ST-4000 | Users Guide - Page 163
8. Select the Index Word field, use the displayed keypad to enter a word to use when searching for an entry (up to 30 characters), and press OK. (This field is optional.) 9. Select the Fax Number field, and use the displayed keypad to enter the fax number. You can enter up to 64 characters. Note: If - Epson WorkForce ST-4000 | Users Guide - Page 164
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK. When you are finished editing, select OK, - Epson WorkForce ST-4000 | Users Guide - Page 165
You see a screen like this: 3. Select Contacts. 4. Select Add Entry. 5. Select Add Group. You see a screen like this: 6. Select the Registry Number field and use the on-screen keyboard if you want to change the registration number assigned to the new group. (Changing this field is optional.) 165 - Epson WorkForce ST-4000 | Users Guide - Page 166
7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and press OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and press OK. (This field is optional.) 9. - Epson WorkForce ST-4000 | Users Guide - Page 167
Windows Address Book to the PC-FAX Phone Book in the FAX Utility for Windows. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. 167 - Epson WorkForce ST-4000 | Users Guide - Page 168
• Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 168 - Epson WorkForce ST-4000 | Users Guide - Page 169
You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon. 6. To import fax numbers from your Windows Address Book into - Epson WorkForce ST-4000 | Users Guide - Page 170
You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Related topics Setting Up Contacts Using the Product - Epson WorkForce ST-4000 | Users Guide - Page 171
You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window: 171 - Epson WorkForce ST-4000 | Users Guide - Page 172
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and - Epson WorkForce ST-4000 | Users Guide - Page 173
faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen like this: 4. Do one of the following to select fax recipients: • Manually enter a fax number: Select Keypad, enter a fax number using the displayed keypad, and press OK when done. To add another fax number, repeat this - Epson WorkForce ST-4000 | Users Guide - Page 174
Note: If direct dialing has been restricted, you can only select the number from the contact list or fax history. If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign - Epson WorkForce ST-4000 | Users Guide - Page 175
Setting Original Size (Glass) Color Mode Resolution Density Remove Background Options Half Letter A5 Letter A4 B&W Color Standard Fine Photo Varying levels available Auto ADF Continuous Scan Varying levels available Off On Direct Send Off On Send Fax Later Off On Add Sender Information Off - Epson WorkForce ST-4000 | Users Guide - Page 176
Setting Transmission Report Options Print on Error Print Do Not Print Description Lets you select when to print transmission reports Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. You can only schedule one - Epson WorkForce ST-4000 | Users Guide - Page 177
7. Select On. 8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select OK, then select OK again. 9. Select the Recipient tab and select Send. Note: To cancel faxing, select the icon. After scanning your originals, your product dials the number and sends the - Epson WorkForce ST-4000 | Users Guide - Page 178
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click - Epson WorkForce ST-4000 | Users Guide - Page 179
If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. 179 - Epson WorkForce ST-4000 | Users Guide - Page 180
like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax - Epson WorkForce ST-4000 | Users Guide - Page 181
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the - Epson WorkForce ST-4000 | Users Guide - Page 182
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 182 - Epson WorkForce ST-4000 | Users Guide - Page 183
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Dialing Fax Numbers from a Connected Telephone If you connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from - Epson WorkForce ST-4000 | Users Guide - Page 184
faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Viewing a Fax on the LCD for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press - Epson WorkForce ST-4000 | Users Guide - Page 185
telephone before receiving a fax. 1. To change the Receive Mode, select Settings > General Settings > Fax Settings > Basic Settings > Receive Mode and select Manual. 2. When the connected telephone rings, answer the call. 3. If you hear a fax tone, select Fax on the LCD display. Note: To receive - Epson WorkForce ST-4000 | Users Guide - Page 186
a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this - Epson WorkForce ST-4000 | Users Guide - Page 187
3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Receive Settings. 6. Select Fax Output Settings. 7. Select Save to Inbox. 8. Set Save to Inbox to On. 9. Select Option When Memory is Full and choose an option. 187 - Epson WorkForce ST-4000 | Users Guide - Page 188
15. Select one of the printing or deleting options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the product's of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): - Epson WorkForce ST-4000 | Users Guide - Page 189
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 189 - Epson WorkForce ST-4000 | Users Guide - Page 190
You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6. To receive notifications when received faxes arrive in the selected - Epson WorkForce ST-4000 | Users Guide - Page 191
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control - Epson WorkForce ST-4000 | Users Guide - Page 192
Printing Fax Reports You can print several types of fax reports whenever necessary. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Press the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax - Epson WorkForce ST-4000 | Users Guide - Page 193
Fax Settings List Print a list of the current fax communication settings. Protocol Trace Print a detailed report for the previous sent or received fax. Parent topic: Printing Fax Reports 193 - Epson WorkForce ST-4000 | Users Guide - Page 194
the product. Ink Safety Precautions Check Ink Levels Purchase Epson Ink and Maintenance Box Refilling the Ink Tanks Maintenance the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections problems persist. • Do not squeeze the ink bottles. 194 - Epson WorkForce ST-4000 | Users Guide - Page 195
bottles with the correct part number for this product. • Epson's warranties do not extend to any damage caused by the use ink level is below the lower line on the ink tank could damage the product. • Epson recommends filling all ink tanks to the upper line when the product is not operating to reset - Epson WorkForce ST-4000 | Users Guide - Page 196
by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use - Epson WorkForce ST-4000 | Users Guide - Page 197
Related tasks Refilling the Ink Tanks Checking Ink Levels - Windows A low ink reminder appears if you try to print when ink is low, and you can check your ink levels at any time using a utility on your Windows computer. 1. To check your ink levels, access the Windows Desktop and double-click the - Epson WorkForce ST-4000 | Users Guide - Page 198
System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. 198 - Epson WorkForce ST-4000 | Users Guide - Page 199
You see a window like this: 3. Refill any ink tank as needed. Note: To update or refresh the displayed ink levels, click Update. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink - Epson WorkForce ST-4000 | Users Guide - Page 200
Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Access the Windows Desktop . You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Ink Levels 200 - Epson WorkForce ST-4000 | Users Guide - Page 201
printed on the package. Ink color Black Cyan Magenta Yellow Part number 502 502 502 502 Maintenance box part number: T04D100 Parent topic: Purchase Epson Ink and Maintenance Box Refilling the Ink Tanks Make sure you have new ink bottles handy and have read the ink safety precautions before you - Epson WorkForce ST-4000 | Users Guide - Page 202
by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use - Epson WorkForce ST-4000 | Users Guide - Page 203
3. Open the ink tank cover, then open the cap for the ink tank you are going to fill. 203 - Epson WorkForce ST-4000 | Users Guide - Page 204
. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Keep the ink bottles out of the reach of children and do not drink the ink. 5. Position the top of the ink bottle along - Epson WorkForce ST-4000 | Users Guide - Page 205
Note: Refer to the color-coded sticker on the ink tank unit to identify the color of each tank. Do not force the bottles into position; they are keyed for each color. 6. Wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is - Epson WorkForce ST-4000 | Users Guide - Page 206
the ink tank cover, then close the scanner unit. 10. Follow the on-screen instructions to reset the ink level for the colors you refilled. Parent topic: Refilling Ink Related concepts Purchase Epson Ink and Maintenance Box Maintenance Box Replacement The maintenance box stores surplus ink that gets - Epson WorkForce ST-4000 | Users Guide - Page 207
Caution: Do not reuse a maintenance box that has been removed and left uninstalled for a long period. Keep the maintenance box away from direct sunlight. Note: The maintenance box is a user-replaceable part and is not covered by the product warranty. Parent topic: Refilling Ink 207 - Epson WorkForce ST-4000 | Users Guide - Page 208
align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper or print head path. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Cleaning the Print Head Path Checking the Number of Sheets Print Head - Epson WorkForce ST-4000 | Users Guide - Page 209
Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the - Epson WorkForce ST-4000 | Users Guide - Page 210
• If there are gaps or the pattern is faint, select X. Follow the instructions on the screen to clean the print head. If you don't see any improvement run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic: Print Head Nozzle Check Related tasks Refilling the Ink - Epson WorkForce ST-4000 | Users Guide - Page 211
Loading Paper in the Cassette Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the - Epson WorkForce ST-4000 | Users Guide - Page 212
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks Refilling the Ink Tanks - Epson WorkForce ST-4000 | Users Guide - Page 213
Note: You cannot clean the print head if the ink level has reached the lower line on the ink tank, and may not be able to clean it when the ink level in any of the tanks is low. You must refill the ink tank first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using - Epson WorkForce ST-4000 | Users Guide - Page 214
try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic: Print Head Cleaning Related references Where to Get Help Related tasks Refilling the Ink Tanks Checking the Nozzles Using the Product - Epson WorkForce ST-4000 | Users Guide - Page 215
Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows - Epson WorkForce ST-4000 | Users Guide - Page 216
12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic: Print Head Cleaning Related references Where to Get Help 216 - Epson WorkForce ST-4000 | Users Guide - Page 217
capacity sooner. When an ink pad reaches the end of its service life, the product stops printing and you must contact Epson for support. Power Cleaning Using the Product Control Panel Power Cleaning Using a appears on the LCD screen. 4. Follow the on-screen instructions to run the Power Cleaning. 217 - Epson WorkForce ST-4000 | Users Guide - Page 218
before running another Power Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support. Parent topic: Power Cleaning Related tasks Refilling the Ink Tanks Power Cleaning Using a Computer Utility You can run a Power Cleaning - Epson WorkForce ST-4000 | Users Guide - Page 219
You see a window like this: 4. Follow the on-screen instructions to run a Power Cleaning. 5. When Power Cleaning is finished, run a improve after running the Power Cleaning utility multiple times, contact Epson for support. Parent topic: Power Cleaning Related tasks Refilling the Ink Tanks 219 - Epson WorkForce ST-4000 | Users Guide - Page 220
Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product - Epson WorkForce ST-4000 | Users Guide - Page 221
• Horizontal Alignment if adjacent horizontal regions are overlapped or separated. 7. Select Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 8. Check the printed pattern and select the number representing the most solid printed pattern - Epson WorkForce ST-4000 | Users Guide - Page 222
inches [210 × 297 mm]). 2. Select Maintenance. You see a screen like this: 3. Scroll down and select Paper Guide Cleaning. 4. Follow the on-screen instructions to clean the paper guide. 5. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related - Epson WorkForce ST-4000 | Users Guide - Page 223
Loading Paper in the Cassette Cleaning the Print Head Path If the print quality has not improved after cleaning and aligning the print head and cleaning the paper path, the print head path inside the printer may be smeared with ink. To clean the print head path, use the following: • Several cotton - Epson WorkForce ST-4000 | Users Guide - Page 224
5. Using the flashlight, check the translucent film shown here for ink smears. 1 Translucent film 2 Print head rail Caution: Do not touch the print head rail or wipe the grease off of it. You may not be able to print. 6. Moisten a cotton swab with the water and detergent mixture, and squeeze - Epson WorkForce ST-4000 | Users Guide - Page 225
7. Use a new, dry cotton swab to dry the translucent film. 8. Repeat steps 6 and 7 as necessary to clean all ink smears. 9. When the translucent film is dry, close the scanner unit. 10. Reconnect any disconnected cables, plug in the power cord, and turn on the product. Parent topic: Adjusting Print - Epson WorkForce ST-4000 | Users Guide - Page 226
: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Checking the Sheet Counter - Mac You can check the number of sheets of paper - Epson WorkForce ST-4000 | Users Guide - Page 227
You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets 227 - Epson WorkForce ST-4000 | Users Guide - Page 228
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do - Epson WorkForce ST-4000 | Users Guide - Page 229
6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover. 229 - Epson WorkForce ST-4000 | Users Guide - Page 230
8. Open the ADF cover. 9. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 10. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product - Epson WorkForce ST-4000 | Users Guide - Page 231
4. Slide out the paper cassette and remove the paper. 5. Make sure the ink tank caps are securely closed. 231 - Epson WorkForce ST-4000 | Users Guide - Page 232
6. Place the product on its side with the ink tank on the bottom. Warning: Be careful not to trap your fingers under the product. 7. Use a soft, moist cloth to clean the paper rollers, as shown. Rotate the rollers to clean them thoroughly. 8. Return the product to its normal position. Caution: Do - Epson WorkForce ST-4000 | Users Guide - Page 233
9. Replace the paper, slide in the paper cassette, and connect the power cord. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it some distance, prepare it for transportation as described here. Caution: During - Epson WorkForce ST-4000 | Users Guide - Page 234
5. Lift up the scanner unit and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move to the far right, then turn the product off again. 6. Secure the print head to the case with tape. Caution: Do not place tape - Epson WorkForce ST-4000 | Users Guide - Page 235
7. Make sure the ink tank caps are securely closed and close the ink tank cover. 8. Lower the scanner unit. 235 - Epson WorkForce ST-4000 | Users Guide - Page 236
9. Close the ADF document support and the ADF output tray extension. Slide in the output tray, close the front cover, and lower the control panel. 10. Place the product in - Epson WorkForce ST-4000 | Users Guide - Page 237
for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update - Epson WorkForce ST-4000 | Users Guide - Page 238
Epson Software, and selecting Update. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. You can also see help information and how-to instructions documentation for Epson for support. details. - Epson WorkForce ST-4000 | Users Guide - Page 239
service life. It is not a user-replaceable part. Please contact Epson support. The ink pad is at the end of its service life. Turn off the product and contact Epson for support a problem with the network connection to your product. Check the solutions in this guide. Check that the printer driver is - Epson WorkForce ST-4000 | Users Guide - Page 240
the firmware again. If you still receive this error message, contact Epson for support. Note: The ink pads in the printer collect, distribute, and by any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems Related references - Epson WorkForce ST-4000 | Users Guide - Page 241
inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks line on the tank could damage the product. Parent topic: Solving Problems Running a Product Check Running a product check helps you determine if - Epson WorkForce ST-4000 | Users Guide - Page 242
the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Print Head Cleaning Print Head Alignment Uninstall Your Product Software Related references - Epson WorkForce ST-4000 | Users Guide - Page 243
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset . (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. 243 - Epson WorkForce ST-4000 | Users Guide - Page 244
still in progress, contact Epson for help. Parent topic: Solving Setup Problems Software Installation Problems If you have problems while installing your product ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. - Epson WorkForce ST-4000 | Users Guide - Page 245
Problems Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble - Epson WorkForce ST-4000 | Users Guide - Page 246
service provider for instructions problem. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Try restarting your router following the instructions instructions that came with your product to enter your wireless network name manually trouble - Epson WorkForce ST-4000 | Users Guide - Page 247
the codes and messages on the report to help determine the cause of the problem. • Make sure your product is not connected to a guest network. • before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your - Epson WorkForce ST-4000 | Users Guide - Page 248
each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software 248 - Epson WorkForce ST-4000 | Users Guide - Page 249
to help determine the cause of the problem. • If you are using TCP/ DHCP, set the IP address manually. • Make sure your computer and service provider for instructions. • Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions - Epson WorkForce ST-4000 | Users Guide - Page 250
. Parent topic: Solving Network Problems Related references Cannot Scan Over Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try See your router documentation or contact your internet service provider for instructions. • If you are scanning a large original - Epson WorkForce ST-4000 | Users Guide - Page 251
Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent - Epson WorkForce ST-4000 | Users Guide - Page 252
quality paper that is not curled, creased, old, too thin, or too thick. • Load paper in the cassette printable side down. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Jams Inside the Product Paper Specifications 252 - Epson WorkForce ST-4000 | Users Guide - Page 253
the on-screen instructions to locate and product. • Unless specifically instructed, avoid tilting the product Problems Paper Ejection Problems If you have problems with topic: Solving Paper Problems Related references Paper Problems Printing from a Computer Check these sections if you have problems - Epson WorkForce ST-4000 | Users Guide - Page 254
tab in the printer settings window, and cancel any stalled print jobs. • On a Mac, make sure the printer is not paused. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in - Epson WorkForce ST-4000 | Users Guide - Page 255
Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off. • Clear space on your hard - Epson WorkForce ST-4000 | Users Guide - Page 256
product. Select Options & Supplies, select Options (or Driver), and enable the High Speed Printing setting. If click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the printing again. Parent topic: Solving Problems Printing from a Computer Related - Epson WorkForce ST-4000 | Users Guide - Page 257
the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make - Epson WorkForce ST-4000 | Users Guide - Page 258
use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Related topics Loading Paper - Epson WorkForce ST-4000 | Users Guide - Page 259
Note: For custom paper sizes, make sure you select a supported borderless page width. • Windows: Make sure you selected the and select Remove White Borders. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - - Epson WorkForce ST-4000 | Users Guide - Page 260
before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print If your printouts are slanted, try these solutions: • Slide the edge guide against the edge of the paper. • Select a higher print quality setting - Epson WorkForce ST-4000 | Users Guide - Page 261
Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. White or Dark Lines - Epson WorkForce ST-4000 | Users Guide - Page 262
Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning or loaded incorrectly in your product. • Use a support sheet with special paper, or load special paper one sheet product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure - Epson WorkForce ST-4000 | Users Guide - Page 263
base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper Specifications Compatible Epson Papers Related tasks Aligning the Print Head Using the Product Control Panel - Epson WorkForce ST-4000 | Users Guide - Page 264
- Windows Selecting Printing Preferences - Mac Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Basic Print Settings by cleaning the print head. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Alignment Print Head Cleaning - Epson WorkForce ST-4000 | Users Guide - Page 265
, and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Alignment Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting - Epson WorkForce ST-4000 | Users Guide - Page 266
Try using the color management options in your printer software. • For best results, use genuine Epson paper. • If you have not used the product for a long time, run the Power topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Power Cleaning 266 - Epson WorkForce ST-4000 | Users Guide - Page 267
the Ink Tanks Managing Color - Mac Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning - Epson WorkForce ST-4000 | Users Guide - Page 268
one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related topics Starting a Scan Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality - Epson WorkForce ST-4000 | Users Guide - Page 269
facing the correct way. • If the Image Type setting is Black & White, adjust the Threshold and scan again. Parent topic: Solving Scanned Image Quality Problems Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry - Epson WorkForce ST-4000 | Users Guide - Page 270
stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the external light as you scan it. Parent topic: Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark, try these - Epson WorkForce ST-4000 | Users Guide - Page 271
Text Enhancement setting to High. Parent topic: Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: • If the Image - Epson WorkForce ST-4000 | Users Guide - Page 272
Fax Quality is Poor Received Fax is Not Printed Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is - Epson WorkForce ST-4000 | Users Guide - Page 273
work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP. If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related tasks Setting Up the - Epson WorkForce ST-4000 | Users Guide - Page 274
to your product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until the product's has been made before you hang up. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup - Epson WorkForce ST-4000 | Users Guide - Page 275
Send feature, the product may automatically lower the resolution. • Try enabling the error correction mode (ECM) setting. Parent topic: Solving Faxing Problems Related references Fax Sending Options Basic Settings - Fax Related tasks Cleaning Your Product Sent Fax is Received in an Incorrect Size If - Epson WorkForce ST-4000 | Users Guide - Page 276
Fax Options Using the Fax Utility - Windows Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product Software - Mac Parent topic - Epson WorkForce ST-4000 | Users Guide - Page 277
window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall. • Windows 7/Windows Vista: Open the Windows Control - Epson WorkForce ST-4000 | Users Guide - Page 278
. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with - Epson WorkForce ST-4000 | Users Guide - Page 279
Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: • U.S.: (562 - Epson WorkForce ST-4000 | Users Guide - Page 280
. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows System Requirements Mac System Requirements Paper Specifications Printable Area Specifications Scanning Specifications Automatic Document Feeder (ADF) Specifications - Epson WorkForce ST-4000 | Users Guide - Page 281
Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Paper Specifications - Epson WorkForce ST-4000 | Users Guide - Page 282
mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Plain paper Weight Note: Your product also supports compatible papers distributed by Epson. Select the link at the end of this topic to view a list of compatible Epson papers. Plain paper: 17 lb (64 g/m2) to 24 lb (90 g/m2) Envelopes Size Paper - Epson WorkForce ST-4000 | Users Guide - Page 283
Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets 1 Top/bottom margins: 0.12 inch (3 mm) 2 Reduced print quality area/top: 1.61 inches (41 mm) 3 Reduced print quality area/bottom: 1.46 inches (37 mm) Borderless 283 - Epson WorkForce ST-4000 | Users Guide - Page 284
1 Reduced print quality area/top: 1.73 inches (44 mm) 2 Reduced print quality area/bottom: 1.57 inches (40 mm) Envelopes 1 Left/right margins: 0.12 inch (3 mm) 2 Top/bottom: 0.20 inch (5 mm) 3 Reduced print quality area/left: 0.70 inch (18 mm) 4 Reduced print quality area/right: 1.61 inches (41 mm) - Epson WorkForce ST-4000 | Users Guide - Page 285
or A4 size 10 sheets; legal or 8.5 × 13 inches (216 × 330 mm) size Parent topic: Technical Specifications Fax Specifications Fax type Supported lines Speed Black-and-white and color fax capability (ITU-T Super Group 3) Standard analog (household) phone line PBX (Private Branch Exchange) telephone - Epson WorkForce ST-4000 | Users Guide - Page 286
); specification may differ by country or region RJ-11 Phone Line RJ-11 Telephone set connection Parent topic: Technical Specifications Ink Specifications Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. The included - Epson WorkForce ST-4000 | Users Guide - Page 287
Parent topic: Technical Specifications Related references Ink Bottle and Maintenance Box Part Numbers Dimension Specifications Height Width Depth Weight (without ink or power cord) Stored: 9.1 inches (231 mm) Printing: 10 inches (255 mm) Stored: 14.8 inches (375 mm) Printing: 16.4 inches (417 mm) - Epson WorkForce ST-4000 | Users Guide - Page 288
b/g/n; complies with either IEEE 802.11 b/g or IEEE 802.11 b/g/n, depending on purchase location WEP (64/128 bit) WPA2-PSK (AES); complies with WPA2 with support for WPA/WPA2 Personal 2.4 GHz Infrastructure mode Wi-Fi Direct (Simple AP); not - Epson WorkForce ST-4000 | Users Guide - Page 289
Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to - Epson WorkForce ST-4000 | Users Guide - Page 290
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors - Epson WorkForce ST-4000 | Users Guide - Page 291
Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Telephone Equipment Safety Instructions Parent topic: Notices General - Epson WorkForce ST-4000 | Users Guide - Page 292
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere - Epson WorkForce ST-4000 | Users Guide - Page 293
your documentation, do not attempt to service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service personnel under the following conditions: attempt to remove the broken pieces; contact Epson for support. Parent topic: Important Safety Instructions 293 - Epson WorkForce ST-4000 | Users Guide - Page 294
Instructions When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson you in advance that temporary discontinuance of service may be required. But if advance - Epson WorkForce ST-4000 | Users Guide - Page 295
to maintain uninterrupted service. If you have problems with this product and require technical or customer support, please visit www.epson.com for more this information into your fax machine, click the link below for instructions on entering fax header information. According to the FCC's electrical - Epson WorkForce ST-4000 | Users Guide - Page 296
interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is - Epson WorkForce ST-4000 | Users Guide - Page 297
of action is for an IP Claim. 1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration according to this if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute shall include the - Epson WorkForce ST-4000 | Users Guide - Page 298
MORE THAN ONE PARTY'S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING. 1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed, excluding any - Epson WorkForce ST-4000 | Users Guide - Page 299
of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding - Epson WorkForce ST-4000 | Users Guide - Page 300
of Wi-Fi Alliance®. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be - Epson WorkForce ST-4000 | Users Guide - Page 301
or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than - Epson WorkForce ST-4000 | Users Guide - Page 302
people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
-
189
-
190
-
191
-
192
-
193
-
194
-
195
-
196
-
197
-
198
-
199
-
200
-
201
-
202
-
203
-
204
-
205
-
206
-
207
-
208
-
209
-
210
-
211
-
212
-
213
-
214
-
215
-
216
-
217
-
218
-
219
-
220
-
221
-
222
-
223
-
224
-
225
-
226
-
227
-
228
-
229
-
230
-
231
-
232
-
233
-
234
-
235
-
236
-
237
-
238
-
239
-
240
-
241
-
242
-
243
-
244
-
245
-
246
-
247
-
248
-
249
-
250
-
251
-
252
-
253
-
254
-
255
-
256
-
257
-
258
-
259
-
260
-
261
-
262
-
263
-
264
-
265
-
266
-
267
-
268
-
269
-
270
-
271
-
272
-
273
-
274
-
275
-
276
-
277
-
278
-
279
-
280
-
281
-
282
-
283
-
284
-
285
-
286
-
287
-
288
-
289
-
290
-
291
-
292
-
293
-
294
-
295
-
296
-
297
-
298
-
299
-
300
-
301
-
302
 |
 |
ST-4000 User's Guide