Epson WorkForce ST-C2100 Users Guide

Epson WorkForce ST-C2100 Manual

Epson WorkForce ST-C2100 manual content summary:

  • Epson WorkForce ST-C2100 | Users Guide - Page 1
    ST-C2100 User's Guide
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    Contents ST-C2100 User's Guide ...11 Product Basics ...12 Product Parts Locations ...12 Product Parts - Front ...20 Epson Connect Solutions for Smartphones, Tablets, and More 21 Setting Up Epson Connect Services 22 Using Epson Email Print ...22 Using Epson Remote Print ...23 Using Epson Scan to
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    Wi-Fi Networking ...29 Network Security Recommendations 29 Wi-Fi Infrastructure Mode Setup...30 Selecting Wireless Network Settings from the Control Panel 31 Setting Up Wireless Printing from a Smartphone or Tablet 33 Wi-Fi Direct Mode Setup ...34 Enabling Wi-Fi Direct (Simple AP) Mode 34 Wi-Fi
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    Printing from a Computer ...68 Printing with Windows ...68 Selecting Basic Print Settings - Windows 69 Print Quality Options - Windows 71 Multi-Page Printing Options - Windows 71 Selecting Double-sided Printing Settings - Windows 72 Double-sided Printing Options - Windows 75 Print Density
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    or Tablet 121 Scanning a Document in Epson ScanSmart 121 Saving a Scan ...124 Attaching a Scan to Email...125 Sending a Scan to a Cloud Service 126 Printing a Scan ...127 Selecting Epson ScanSmart Settings 129 Changing the Epson Product...129 Changing the Scan Settings ...130 Changing the File
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    171 Power Cleaning Using a Computer Utility 172 Print Head Alignment ...174 Aligning the Print Head Using the Product Control Panel 174 Cleaning the Paper Guide ...175 Cleaning the Print Head Path ...178 Checking the Number of Sheets Fed 181 Checking the Number of Sheets on the LCD Screen 182
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    Window 201 Wireless Network Connection is Unstable on a Mac 201 Cannot Print Over a Network...201 Cannot Scan Over a Network ...203 Solving Copying Problems ...204 Product Makes Noise, But Nothing Copies 204 Product Makes Noise When It Sits for a While 205 Copies Have Incorrect or Faint Colors
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    Scanning Software Does Not Operate Correctly 228 Cannot Start Epson Scan 2 ...228 Scanning is Slow ...229 Cannot Send Scans to a Cloud Service 230 Solving Scanned Image Quality Problems 230 Image Consists of a Few Dots Only 230 Line of Dots Appears in All Scanned Images 231 Straight Lines in an
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    ...246 Safety and Approvals Specifications 247 Notices ...249 Important Safety Instructions...249 General Product Safety Instructions 249 Wireless Connection Safety Instructions 251 LCD Screen Safety Instructions 251 FCC Compliance Statement...252 Binding Arbitration and Class Waiver 253
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    ST-C2100 User's Guide Welcome to the ST-C2100 User's Guide. For a printable PDF copy of this guide, click here. 11
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    Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back
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    Product Parts - Front 1 Rear paper feeder 2 Paper support 3 Feeder guard 4 Edge guides 5 Output tray Parent topic: Product Parts Locations 13
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    Product Parts - Inside 1 Document cover 2 Scanner glass 3 Scanner unit 4 Control panel 14
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    1 Ink tank cover 2 Ink tanks 3 Ink tank unit 4 Print head Parent topic: Product Parts Locations Product Parts - Back 1 Rear cover (duplexer) 2 AC inlet 3 USB port Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control
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    Control Panel Buttons and Lights 1 power button and light 2 home button 3 LCD screen 4 help button 5 stop button 6 back button 7 Arrow buttons and OK button 8 reset button 9 start button The LCD Screen Status Icon Information Parent topic: Using the Control Panel 16
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    The LCD Screen 1 Displays the network connection status 2 Press an arrow button to scroll left or right 3 Menu options 4 Displays available button actions Parent topic: Control Panel Buttons and Lights Status Icon Information Your product displays status icons on the LCD screen for certain product
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    Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To scroll through the characters, press the arrow buttons. • To make a selection, press the OK button. • To change the character case or type, select A1# or press the reset button.
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    You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Press the help button. 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available
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    your product is already set up). 4. Do one of the following: • If you haven't set up your product, open Epson Smart Panel and follow the instructions to set up your product. • If your product is already set up, open Epson Smart Panel and select your Epson product, if necessary. Now you
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    Now you are ready to print with your voice and your Epson product. Parent topic: Product Basics Related tasks Setting Up Epson Connect Services Related topics Wi-Fi Networking Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print and scan
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    panel. 1. Press the home button, if necessary. 2. Select Settings > Epson Connect Services. You see this screen: 3. Press the OK button to select Register/Delete. 4. Press the OK button to select Yes. 5. Follow the instructions on your screen to activate your product's email address. Parent topic
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    /connect (U.S) or epson.ca/connect (Canada) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service. 3. Now you are ready to send and print emails to your product's Email Print address. Note: Go to epsonconnect.com and log into your
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    to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address and password Scan to Cloud, and select Destination List. 5. Click Add, then follow the instructions on the screen to create your destination list. 6. Now you are ready to
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    Product Basics Related references Paper Source Settings Options Related topics Wi-Fi Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your printer
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    tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print. Parent topic: Product Basics Related topics Wi-Fi Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile
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    Microsoft OneDrive. Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for Basics Related topics Wi-Fi Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android
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    3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service, if necessary. 4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such
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    interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. • Connect your product only to
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    Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer
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    network, follow the instructions on the Start Here sheet and install the necessary software. The installer program guides you through network see your wireless network's name, you can enter it manually. Note: To enter the wireless network name manually, select Other SSIDs and press the OK button.
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    7. Enter your wireless password (or network name and then password). • To scroll through the characters, press the arrow buttons. • To make a selection, press the OK button. • To change the character case or type, select A1# or press the reset button. • To move the cursor to the left or right,
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    recognize the product, select the + icon and continue with the next step. 4. On the next screen, select Start setting up and follow the on-screen instructions. Note: If your product is not listed, move closer to the product and try again. If the product is still not shown, connect your printer
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    Parent topic: Wi-Fi Networking Related tasks Using the Epson Smart Panel Mobile App Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a
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    1. Press the home button, if necessary. 2. Press the arrow buttons to select Wi-Fi Setup and press the OK button. You see this screen: 3. Press the arrow buttons to select Wi-Fi Direct and press the OK button. 4. Press the OK button twice. The product information is displayed on the LCD screen. 35
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    following: • For iOS devices, select iOS and press the OK button. Scan the QR code with the camera app on your device and follow the instructions on your device. • For other types of devices, select Other OS Devices and press the OK button. Use your device to select the Wi-Fi
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    Push Button Setup (WPS) and press the OK button. 6. Follow the instructions on the LCD screen to complete WPS setup. If the network connection is successful print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home
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    status sheet. If you want to cancel the operation, press the stop button. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi Networking Printing a Network Connection Report You can print a network connection report to view solutions to any
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    Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error
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    product cannot display the SSID correctly. • If you are trying to connect using the WPS push button method, make sure your router or access point supports it. • If you are using a network password, check the label on your router or access point to confirm that you are using the correct password
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    raise the connection limit. See your router or access point documentation for instructions. E-8 Incorrect IP address is assigned to the printer. Confirm IP Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment;
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    assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the
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    Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or
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    Network Environment Messages Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router. Move your product closer to your router or access point, and remove any
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    USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Connecting to
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    the Epson website using the instructions on the Start Here sheet. your network connection type or need to solve a problem with your network connection. Note: Before disabling Wi password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if
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    Rear Paper Feeder You can print documents and photos on a variety of paper types and sizes. 1. Flip the feeder guard forward, then raise the paper support. 2. Slide the edge guides out all the way. 47
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    curl photo paper. 4. Do one of the following: • Insert paper, glossy or printable side up and short edge first, at the center of the paper support. Note: If you have set the long edge as the width of a user-defined paper size, load paper long edge first. • Load up to 10
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    as shown. Note: Automatic 2-sided printing is not available for pre-punched paper. • To load a sheet of paper longer than legal size, close the paper support and output tray, then flatten the leading edge of the paper as shown. 5. Slide the edge
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    6. Tilt the feeder guard until part A is not touching the paper. Note: The feeder guard is designed to stop halfway to prevent paper feed problems. Tilt it until it stops. Do not place objects on the feeder guard. Doing so may prevent paper from feeding. 7. If prompted by the product's
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    load paper above the arrow mark inside the edge guides. • Fan and align the edges of the printout. • Paper feed problems may occur frequently for manual 2-sided printing when envelopes before loading. If you have trouble loading a stack of envelopes, instructions. Parent topic: Loading Paper 51
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    Related references Double-sided Printing Capacity Paper Loading Capacity Related tasks Selecting the Paper Settings - Control Panel Paper Loading Capacity See the table here for the loading capacity of the rear paper feeder. Paper type Plain paper Copy paper Letterhead paper Epson EcoTank Premium
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    only. Parent topic: Loading Paper Related references Double-sided Printing Capacity Paper Specifications Double-sided Printing Capacity You can print double-sided using Auto or Manual mode on the following paper types and sizes. 53
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    Paper type Size Double-sided printing capacity Auto Manual Plain paper Copier paper Letterhead paper Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) 100 sheets 30 sheets , Executive (7.25 ×
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    • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Glossy • Epson Premium Presentation Paper Matte • Epson Value Photo Paper Glossy • Envelopes Parent topic: Loading Paper Related references Paper Loading Capacity Borderless Paper Type Compatibility You can print borderless
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    Parent topic: Loading Paper Related references Printable Area Specifications Compatible Epson Papers You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call
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    Paper Type Epson Photo Paper Glossy Size 4 × 6 inches (102 × 152 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Premium Photo Paper Glossy A4 (8.3 × 11.7 inches [210 × 297 mm]) 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 ×
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    Selecting the Paper Settings - Control Panel You can change the default paper size and paper type using the control panel on the product. Note: These settings appear automatically when paper is inserted when you set the Paper Setup Auto Display setting to On. 1. Press the home button, if necessary.
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    Paper or Media Type Settings - Control Panel For this paper Select this paper Type or Media Type setting Plain paper Plain Paper Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Letterhead paper Letterhead Envelopes
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    For this paper Select this paper Type or Media Type setting Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Value Photo Paper Glossy Epson Photo Paper
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    Paper Source Settings Options Select the paper source options you want to use for your print jobs. Paper Source Settings option Paper Setting A4/Letter Auto Switching Error Notice Paper Setup Auto Display Available settings Various On Off Paper Size Notice Paper Type Notice On Off Description
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    up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals 1. Open the document cover. Note: If
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    away from each other. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. Note: When placing bulky originals such as books, prevent exterior light from shining directly onto
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    Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including
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    6. Press the left or right arrow button to select one of the following: • Color: for color copies • B&W: for black-and-white copies 7. Press the OK button to view the print settings for the copies. You see a screen like this: 8. Press the down arrow button to view the individual settings. You see
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    9. To change the print settings, press the left or right arrow button and select the necessary settings. When you are finished, press the OK button. 10. When you are ready to copy, press the start button. Note: To cancel copying, press the stop button. Parent topic: Copying Related references
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    Copying option Reduce/Enlarge Available settings Actual Size Auto Fit Custom Size Original Size Multi-Page Custom 100% and other conversions 25 - 400 in 1% increments Various sizes Single Page 2-up Quality Standard Draft High ID Card Copy Off On Borderless Copy Off On Standard Medium
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    a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with the Built-in Epson Driver -
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    Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen,
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    4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting and the Quality setting will be set to Standard. 5. If you are printing a borderless photo, select
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    15. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu. Note: Enabling Quiet Mode may reduce printing speed. Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references
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    and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the
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    You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 73
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    OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Related
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    Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that
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    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these
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    • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images.
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    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and
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    ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional
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    Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can
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    You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number (copy number) • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the
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    You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets. 4. To choose a preset
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    1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click the Extended Settings button. 83
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    You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select these
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    Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases
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    Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print. 1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with
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    • To see print jobs lined up for printing, click Print Queue. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Click and select (Settings)
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    You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with
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    Setting Anti-Copy Pattern Options Various data items Add/Delete Settings Watermark Various text watermarks Add/Delete Settings Header/Footer Off On Settings Color 2-sided printing Multi-Page Color Grayscale Off On Off 2-Up 4-Up 6-Up 8-Up 9-Up 16-Up Description Lets you select the data to
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    Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the
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    Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the
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    update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with Windows 92
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    Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the
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    You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. 94
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    You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to
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    10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 96
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    described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website or using Epson Software Updater. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac 97
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    Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document
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    You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for
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    6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Note: Paper sizes may include additional options such as
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    checkbox if you want to print a borderless photo. If the option is grayed out, change the Media Type setting to a paper type that supports borderless printing. 12. Select any of the available print options. Print Quality Options - Mac Print Options - Mac Parent topic: Printing on a Mac Related
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    Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you
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    Parent topic: Printing on a Mac Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet
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    Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the
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    are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any
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    Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job. Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding
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    3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing on a Mac Color
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    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color
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    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print
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    Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning
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    Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing,
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    's website. See the link below. 2. Open the Epson Smart Panel app and select a print menu on the home screen. 3. Follow the on-screen instructions to begin printing. Parent topic: Printing from a Computer Related tasks Using the Epson Smart Panel Mobile App Printing with Epson Photo+ You can print
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    Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods
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    manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only). To use this feature, you must first set up a WSD (Web Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 10 and Windows 8.x). 6. Do one of
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    tasks Placing Originals on the Scanner Glass Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows 10
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    Changing Default Scan Job Settings You can view or change the default scan job settings your product uses when you scan to your computer. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 10: Click and select Epson Software > Event Manager. •
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    You see a screen like this: Parent topic: Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you
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    • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. You see an Epson Scan 2 window like this: 118
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    must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source
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    You see an Epson Scan 2 window like this: 120
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    select a scan menu on the home screen. 4. Follow the on-screen instructions to scan and save your original. Parent topic: Starting a Scan Related tasks documents and photos in Epson ScanSmart. Note: The images in this guide show Windows screens. Mac screens may be slightly different. Depending on
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    You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4. Select SCAN. 122
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    scanned image. • Select Crop to crop the selected image. • Control-click two images, select Stitch Images, and follow the on-screen instructions to combine them into a single image. 6. If Photo Mode is automatically detected, the following enhancement options are available: • Auto Color Enhancement
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    an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats. 1. Make sure your originals
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    -bit MAPI-compatible mail apps. Web-based email services such as Gmail are not supported. If you see an error message, your email app may not be compatible and you will need to save the scans and manually attach the file to an email. 1. Make sure your originals are scanned and reviewed. See
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    opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click one of
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    You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: • Select the folder in your account where you want to send the
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    Note: Printing scanned images is available only with Epson printers. If you do not have an Epson printer, save the file and print it from an application that can open the file. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Print. You
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    Selecting Epson ScanSmart Settings After starting Epson ScanSmart, you can change various scanning settings. Changing the Epson Product Changing the Scan Settings Changing the File Name Settings Changing the Save Settings Customizing Action Icons Parent topic: Scanning Changing the Epson Product If
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    2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan
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    You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings 131
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    Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab. 132
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    You see a screen like this: 3. Change the settings as necessary: • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type
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    You see a screen like this: 2. Click the Save Settings tab. 134
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    You see a screen like this: 3. Click Options for a file format and change the settings as necessary. 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the
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    Setting General Options Generate PDF/A File Create file with all pages Compression Level Description Creates a PDF that conforms to PDF/A-1 standards Saves all pages as one file Selects the compression level for color or grayscale images JPEG Options Setting Image Quality Options Options -
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    Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button. You see a screen like this: 2.
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    You see a screen like this: 3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2
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    You see this window: 139
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    2. Select the Mode setting that matches the type of original you are scanning. 3. Select the Document Source setting that matches where you placed your original. 4. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom size, if necessary.
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    in a scan, including rotating pages and changing the page order. Note: To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is saved as a separate file. Parent
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    Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the graphics. Threshold Adjusts the level at which black areas in text and line art are delineated,
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    then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want
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    You see this window: 7. Select any of the options on the General tab. 8. Select the Text tab. 9. Make sure the language used in the document text is selected as the Text Language setting. 10. Select the Security tab if you want to add a password to the PDF or protect printing or editing properties.
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    BITMAP (*.bmp) A standard image file format for most Windows programs. JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, the lower the image quality. (The TIFF format is recommended when you need to modify or retouch your scanned image.) PNG
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    Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to
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    by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use
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    gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or problems persist, see a doctor immediately. If ink gets into your mouth, spit it out and see a doctor right away. • Do not shake or squeeze the ink
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    may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when you transport the bottle. Ink Bottle and Ink Tank Information • To maintain optimum print head performance, some ink is
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    by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use
  • Epson WorkForce ST-C2100 | Users Guide - Page 151
    2. Refill any ink tank as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink level is below the lower line
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    2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Ink Levels Purchase Epson Ink You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To
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    by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use
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    1. Turn on your product. 2. Close the document cover if it is open. 3. Lift up the scanner unit with both hands until it locks. 4. Open the ink tank cover. 5. Read the precautions on the screen and then proceed to the next screen. 154
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    6. Open the cap for the ink tank you are going to fill. Note: Make sure that the color of the ink tank matches the ink color that you want to refill. 7. Hold the ink bottle upright and slowly turn the bottle cap to remove it. Caution: Do not shake or squeeze the bottle. Do not touch the top of the
  • Epson WorkForce ST-C2100 | Users Guide - Page 156
    . If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Keep the ink bottles out of the reach of children and do not drink the ink. 8. Position the top of the ink bottle with
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    9. Wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: If ink does not flow from the bottle, lift and reinsert the bottle. If the ink has reached the upper line of the tank, do not remove and
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    10. When the ink tank is full, remove the ink bottle and securely close the ink bottle cap. Note: Do not leave the ink bottle inserted. The bottle may be damaged or ink may leak. If any ink remains in the bottle, replace the bottle cap and tighten it. Store the bottle upright for later use. 11.
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    14. Press the home button to display the Home screen, then select Maintenance > Set Ink Level. Follow the on-screen instructions to reset the ink level for the colors you refilled. Even if you do not refill ink up to the upper line on the ink
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    or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper or print head path. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Cleaning the Print Head Path Checking the Number of Sheets Fed Print
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    Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if
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    . Select No and press the OK button. • If there are gaps or the pattern is faint, select Yes and press the OK button. Follow the instructions on the screen to clean the print head. • If most lines are missing or not printed, most of the nozzles are clogged. Select No and
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    3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers
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    6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, click Finish. 164
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    • If there are gaps or the pattern is faint, clean the print head. • If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don't see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then run a nozzle
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    4. Select Maintenance > Head Cleaning. 5. Press the start button to clean the print head. You see a message on the LCD screen during the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, you
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    6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, the print head is clean. Select No and press the OK button. 167
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    • If there are gaps or the pattern is faint, select Yes and press the OK button. Follow the instructions on the screen to clean the print head. • If almost the entire pattern is missing, select No and press the OK button and then run a
  • Epson WorkForce ST-C2100 | Users Guide - Page 169
    You see a window like this: 5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print. 6.
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    7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. 170
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    may cause the ink pads to reach their capacity sooner. When an ink pad reaches the end of its service life, the product stops printing and you must contact Epson for support. Power Cleaning Using the Product Control Panel Power Cleaning Using a Computer Utility Parent topic: Print Head Maintenance
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    button, if necessary. 4. Select Maintenance > Power Cleaning. 5. Follow the instructions on the LCD screen to run the Power Cleaning. A confirmation is displayed the Power Cleaning utility multiple times, contact Epson for support. Parent topic: Power Cleaning Related concepts Print Head Cleaning
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    your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Power Cleaning. You see a window like this: 5. Follow the on-screen instructions to run a Power Cleaning. 6. When Power Cleaning is finished, run a nozzle check. 173
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    again. Run Print Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Parent topic: Power Cleaning Related concepts Print Head Cleaning Print Head Nozzle Check Related references Where to Get Help Related topics Loading
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    Head Alignment Related concepts Print Head Cleaning Print Head Nozzle Check Related tasks Cleaning the Print Head Path Related topics Loading Paper Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper
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    size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 2. Select Maintenance > Paper Guide Cleaning. 3. Follow the on-screen instructions to clean the paper guide. 4. Repeat these steps as necessary until the paper comes out clean. 5. If the paper is still smeared
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    6. Using a cotton swab, wipe off any ink smears on the part shown in the illustration below. Caution: Do not use tissue paper to clean the inside of the product as lint can clog the print head nozzles. Do not touch the flat white cable, the translucent film, or the ink tubes inside the product. 7.
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    Cleaning the Print Head Path If the print quality has not improved after cleaning and aligning the print head and cleaning the paper path, the print head path inside the printer may be smeared with ink. To clean the print head path, use the following: • Several cotton swabs • ¼ cup (59 ml) water
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    Caution: Do not touch the flat white cable, translucent film, or ink tubes inside the product. Doing so may cause a malfunction. 179
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    6. Using the flashlight, check the translucent film shown here for ink smears. 1 Translucent film 2 Print head rail Caution: Do not touch the print head rail or wipe the grease off of it. You may not be able to print. 180
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    the power cord, and turn on the product. Parent topic: Adjusting Print Quality Related concepts Power Cleaning Print Head Alignment Related tasks Cleaning the Paper Guide Checking the Number of Sheets Fed You can view an option that displays the number of sheets of paper that have fed through the
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    Note: You can also view the number of sheets of paper fed through the product by printing a nozzle check. Checking the Number of Sheets on the LCD Screen Checking the Sheet Counter - Windows Checking the Sheet Counter - Mac Parent topic: Adjusting Print Quality Related concepts Print Head Nozzle
  • Epson WorkForce ST-C2100 | Users Guide - Page 183
    You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Fed Checking the Sheet Counter - Mac You can check the
  • Epson WorkForce ST-C2100 | Users Guide - Page 184
    You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets Fed 184
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    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush,
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    7. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 8. Close the document cover. Parent topic: Cleaning and Transporting
  • Epson WorkForce ST-C2100 | Users Guide - Page 187
    • When storing or transporting an ink bottle after it has been opened, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and
  • Epson WorkForce ST-C2100 | Users Guide - Page 188
    7. Secure the print head to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 8. Make sure the ink tank caps are securely closed and close the ink tank cover. 188
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    and resist a little as a precaution against injuring your fingers. Continue to close the scanner unit even if you feel some resistance. 10. Close the paper support, feeder guard, and output tray. Then lower the control panel by gently pushing the panel down. 189
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    11. Place the product in a plastic bag and fold the bag closed. 12. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product. Be sure to remove the tape from the print head before turning on your product. If print quality has declined when
  • Epson WorkForce ST-C2100 | Users Guide - Page 191
    occasionally for free updates to your product software. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here: • Accessing the
  • Epson WorkForce ST-C2100 | Users Guide - Page 192
    Viewing the Help Screen You can view troubleshooting or how-to topics on the LCD screen at any time. 1. Press the help button. You see a screen like this: 2. Select an option to view instructional images or animations. Parent topic: Solving Problems Product Status Messages You can often diagnose
  • Epson WorkForce ST-C2100 | Users Guide - Page 193
    . Contact Epson for support. (W-01) Paper its service life. Contact Epson for support. instructions. (I-41) The Paper Setup Auto Display option is disabled. You must enable Paper Setup Auto Display to use AirPrint. (I-60) Your computer may not support WSD (Web Services Epson for support. Note:
  • Epson WorkForce ST-C2100 | Users Guide - Page 194
    Related topics Wi-Fi Networking Solving Paper Problems Solving Network Problems Solving Problems Printing from a Computer Message Appears Prompting 2. Select the colors that you refilled on the LCD screen. 3. Follow the instructions on the LCD screen to reset the ink levels. Note: The product has a
  • Epson WorkForce ST-C2100 | Users Guide - Page 195
    or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Uninstall Your Product Software Print Head Cleaning Power Cleaning Print Head Alignment
  • Epson WorkForce ST-C2100 | Users Guide - Page 196
    the power cord, plug the power cord back in, then turn your product on and off again using the power button. Parent topic: Solving Setup Problems Noise After Filling the Ink If you hear noises from your product after filling the ink tanks with ink, check these explanations: • The first time
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    product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also make sure your system meets the requirements for your operating system. • Close
  • Epson WorkForce ST-C2100 | Users Guide - Page 198
    Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a GHz. See your router documentation or contact your internet service provider for instructions. • Verify that your router or access point is
  • Epson WorkForce ST-C2100 | Users Guide - Page 199
    broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually. • If your router or access point has password. See your device documentation for instructions. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode
  • Epson WorkForce ST-C2100 | Users Guide - Page 200
    Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Check to see if your wireless router or access point are correct. If you cannot access any website, there is a problem on the computer. Check the network connection of the computer. See the
  • Epson WorkForce ST-C2100 | Users Guide - Page 201
    as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Wireless Network Connection is Unstable on a Mac If you connected a device
  • Epson WorkForce ST-C2100 | Users Guide - Page 202
    to help determine the cause of the problem. • If you are using TCP/ DHCP, set the IP address manually. • Make sure your computer and service provider for instructions. • Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions
  • Epson WorkForce ST-C2100 | Users Guide - Page 203
    topics Wi-Fi Networking Cannot Scan Over a Network If you have problems scanning over a network, try these solutions: • If you cannot Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you are scanning a large original at a high resolution
  • Epson WorkForce ST-C2100 | Users Guide - Page 204
    Makes Noise When It Sits for a While Copies Have Incorrect or Faint Colors Position, Size, or Margins of Copies are Incorrect Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if
  • Epson WorkForce ST-C2100 | Users Guide - Page 205
    or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. Parent topic: Solving Copying Problems Position, Size, or Margins of Copies are Incorrect If the position, size, or margins of your copies are incorrect, try
  • Epson WorkForce ST-C2100 | Users Guide - Page 206
    sure that the paper stack is not above the arrow mark on the edge guides. • If multiple pages feed at once, remove the paper, fan the edges side up. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Loading Capacity 206
  • Epson WorkForce ST-C2100 | Users Guide - Page 207
    in the Rear Cover Related tasks Loading Paper in the Rear Paper Feeder Cleaning the Paper Guide Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here. 1. Cancel the print job, if necessary. 2. Remove
  • Epson WorkForce ST-C2100 | Users Guide - Page 208
    3. Open the scanner unit with both hands until it locks and remove any jammed paper inside. 208
  • Epson WorkForce ST-C2100 | Users Guide - Page 209
    and resist a little as a precaution against injuring your fingers. Continue to close the scanner unit even if you feel some resistance. Parent topic: Solving Paper Problems Related tasks Cancelling Printing Using the Product 209
  • Epson WorkForce ST-C2100 | Users Guide - Page 210
    Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover, follow the steps here. 1. Cancel the print job, if
  • Epson WorkForce ST-C2100 | Users Guide - Page 211
    Related tasks Loading Paper in the Rear Paper Feeder Cancelling Printing Using the Product Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject
  • Epson WorkForce ST-C2100 | Users Guide - Page 212
    AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints
  • Epson WorkForce ST-C2100 | Users Guide - Page 213
    to open the Epson Printer Connection Checker and follow the onscreen instructions to check the connection status: • Windows 10: Click printer list and the printer is not paused. Parent topic: Solving Problems Printing from a Computer Related references Product Status Messages Related tasks Running
  • Epson WorkForce ST-C2100 | Users Guide - Page 214
    Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, 5 GHz. See your router documentation or contact your internet service provider for instructions. For the fastest printing, select the following settings in
  • Epson WorkForce ST-C2100 | Users Guide - Page 215
    OK. 2. Right-click the EPAUDF01.AUD file and select Delete. 3. Restart your computer and try printing again. Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper or Media Type Settings - Printing Software Related tasks
  • Epson WorkForce ST-C2100 | Users Guide - Page 216
    the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these
  • Epson WorkForce ST-C2100 | Users Guide - Page 217
    check the ink levels. Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Cleaning Print Head Nozzle Check Print Head the product. • Load paper in the correct direction and slide the edge guides against the edges of the paper. You can use the preview option in your
  • Epson WorkForce ST-C2100 | Users Guide - Page 218
    image is small, the enlargement may not be enough to cover the paper. Parent topic: Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Extended Settings
  • Epson WorkForce ST-C2100 | Users Guide - Page 219
    using the printer software for this product. Check the product name at the top of the driver window. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Incorrect Image Size or Position If your printed image is the wrong size or in the wrong
  • Epson WorkForce ST-C2100 | Users Guide - Page 220
    the recommended number of sheets. • Slide the edge guides against the edges of the paper. • Make sure the problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual
  • Epson WorkForce ST-C2100 | Users Guide - Page 221
    the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. • When vertical banding appears or the paper by cleaning the print head. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Nozzle Check Print Head
  • Epson WorkForce ST-C2100 | Users Guide - Page 222
    these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Slide the edge guides to the edges of the paper. • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your
  • Epson WorkForce ST-C2100 | Users Guide - Page 223
    base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Nozzle Check Print Head Alignment Check Windows Selecting Basic Print Settings - Mac Cleaning the Paper Guide Aligning the Print Head Using the Product Control Panel 223
  • Epson WorkForce ST-C2100 | Users Guide - Page 224
    ink inside the ink tubes. After running the utility, run a nozzle check to see if print quality has improved. • If you cannot solve the problem using head cleaning, you can print immediately from a Windows computer with a mixture of color inks to create composite black. Select the Use a Mixture of
  • Epson WorkForce ST-C2100 | Users Guide - Page 225
    Feeder Aligning the Print Head Using the Product Control Panel Cleaning the Print Head Path Cleaning the Paper Guide Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems 225
  • Epson WorkForce ST-C2100 | Users Guide - Page 226
    Related concepts Print Head Cleaning Print Head Alignment Print Head Nozzle Check Related references Paper or Media Type Settings - Printing Software Related tasks Refilling the Ink Tanks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting
  • Epson WorkForce ST-C2100 | Users Guide - Page 227
    quality by cleaning the print head. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Nozzle Check Power Cleaning Check Print Settings - Mac Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software
  • Epson WorkForce ST-C2100 | Users Guide - Page 228
    to reset the scanner software settings. If resetting the settings does not solve the problem, uninstall and reinstall the scanner software. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements
  • Epson WorkForce ST-C2100 | Users Guide - Page 229
    . • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related concepts Scan Resolution Guidelines Uninstall Your Product Software Related references Additional Scanning Settings - Advanced Settings Tab Related tasks
  • Epson WorkForce ST-C2100 | Users Guide - Page 230
    is not down for system maintenance. Check the cloud service website for more information. Parent topic: Solving Scanning Problems Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Image Consists of a Few Dots Only Line of
  • Epson WorkForce ST-C2100 | Users Guide - Page 231
    to your original. • Keep the document cover closed to prevent dirt or dust from getting inside. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image
  • Epson WorkForce ST-C2100 | Users Guide - Page 232
    adjust the Contrast setting. • If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Main Settings Tab Additional Scanning Settings - Advanced Settings Tab 232
  • Epson WorkForce ST-C2100 | Users Guide - Page 233
    Threshold setting on the Advanced Settings tab. (The Image Option must be set to None.) Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Main Settings Tab Additional Scanning Settings - Advanced Settings Tab Image Colors are Patchy at the Edges
  • Epson WorkForce ST-C2100 | Users Guide - Page 234
    the scanner glass slightly. In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None. Parent topic: Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Resetting the Epson Scan 2 Settings If you continue to experience image quality
  • Epson WorkForce ST-C2100 | Users Guide - Page 235
    2 and reinstall it. Parent topic: Solving Scanned Image Quality Problems Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product
  • Epson WorkForce ST-C2100 | Users Guide - Page 236
    of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan 2 and click Uninstall. • Windows does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.) or epson.ca/support (Canada) and select
  • Epson WorkForce ST-C2100 | Users Guide - Page 237
    instructions support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting
  • Epson WorkForce ST-C2100 | Users Guide - Page 238
    authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems 238
  • Epson WorkForce ST-C2100 | Users Guide - Page 239
    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows
  • Epson WorkForce ST-C2100 | Users Guide - Page 240
    . Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements To use your product and
  • Epson WorkForce ST-C2100 | Users Guide - Page 241
    216 mm]) Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]) Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]) Plain paper Weight* Note: Your product also supports compatible papers distributed by Epson. Select the link at the end of this topic to view a list of compatible Epson papers. Plain paper: 17 lb
  • Epson WorkForce ST-C2100 | Users Guide - Page 242
    * Even if the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality. Parent topic: Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Note: When printing
  • Epson WorkForce ST-C2100 | Users Guide - Page 243
    Borderless 1 Reduced print quality area/top: 1.73 inches (44 mm) 2 Reduced print quality area/bottom: 1.57 inches (40 mm) Envelopes 1 Left/right margins: 0.12 inch (3 mm) 2 Top/bottom: 0.12 inch (3 mm) 3 Reduced print quality area/left: 0.71 inch (18 mm) 4 Reduced print quality area/right: 1.61
  • Epson WorkForce ST-C2100 | Users Guide - Page 244
    Scanning Specifications Scanner type Photoelectric device Effective pixels Document size Scanning resolution Output resolution Image data Light source Flatbed, color CIS 10200 × 14040 pixels (1200 dpi) Maximum: 8.5 × 11.7 inches (216 × 297 mm) Scanner glass: Letter or A4 1200 dpi (main scan) 2400
  • Epson WorkForce ST-C2100 | Users Guide - Page 245
    Color Ink life Temperature Black, Cyan, Magenta, Yellow Opened package: Use as soon as possible Unopened package: Use before the date on the package has expired Storage: -4 to 104 °F (-20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (-15 °C) Ink thaws and is usable after approximately 2
  • Epson WorkForce ST-C2100 | Users Guide - Page 246
    topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers; USB 3.0 cables are not supported) Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standard IEEE802.11 b/g/n; IEEE802.11n available only on the 20
  • Epson WorkForce ST-C2100 | Users Guide - Page 247
    modes WEP (64/128 bit) WPA-PSK (TKIP) WPA2-PSK (AES); complies with WPA2 with support for WPA/WPA2 Personal WPA3-SAE (AES) 2.4 GHz Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.11b Maximum radio frequency power transmitted Note: Infrastructure and Wi-Fi Direct modes can
  • Epson WorkForce ST-C2100 | Users Guide - Page 248
    must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna
  • Epson WorkForce ST-C2100 | Users Guide - Page 249
    product, read and follow these safety instructions. General Product Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Parent topic: Notices General Product Safety Instructions • Be sure to follow all warnings and instructions marked on the product. • Use only
  • Epson WorkForce ST-C2100 | Users Guide - Page 250
    • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere
  • Epson WorkForce ST-C2100 | Users Guide - Page 251
    service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service the operating instructions. • Prolonged Instructions Wireless Connection Safety Instructions Safety Instructions LCD Screen Safety Instructions • If discomfort or vision problems remain after a
  • Epson WorkForce ST-C2100 | Users Guide - Page 252
    and may display uneven brightness. These are normal and do not indicate that the screen is damaged in any way. Parent topic: Important Safety Instructions FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device
  • Epson WorkForce ST-C2100 | Users Guide - Page 253
    Binding Arbitration and Class Waiver 1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under
  • Epson WorkForce ST-C2100 | Users Guide - Page 254
    1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS
  • Epson WorkForce ST-C2100 | Users Guide - Page 255
    to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding individual
  • Epson WorkForce ST-C2100 | Users Guide - Page 256
    iPod touch, ColorSync, Mac, macOS, OS X, and the AirPrint Logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Use of the Works with Apple badge means that an accessory has been designed
  • Epson WorkForce ST-C2100 | Users Guide - Page 257
    product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as
  • Epson WorkForce ST-C2100 | Users Guide - Page 258
    ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Parent topic: Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of
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ST-C2100 User's Guide