Epson WorkForce ST-M3000 Users Guide
Epson WorkForce ST-M3000 Manual
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- Epson WorkForce ST-M3000 | Users Guide - Page 1
ST-M3000 User's Guide - Epson WorkForce ST-M3000 | Users Guide - Page 2
- Epson WorkForce ST-M3000 | Users Guide - Page 3
Contents ST-M3000 User's Guide...13 Product Basics ...14 Using the Control Panel ...14 Timer Settings 32 Epson Connect Solutions for Smartphones, Tablets, and More 32 Setting Up Epson Connect Services 33 Using Epson Email Print ...34 Using the Epson iPrint Mobile App 35 Using Epson Remote - Epson WorkForce ST-M3000 | Users Guide - Page 4
Android Printing Using the Epson Print Enabler 39 Using the Mopria Print Service ...40 Using Fire OS Printing ...40 Using Windows 10 Mobile Printing ...41 Using Epson Print and Scan App with Windows Tablets 41 Voice-activated Printing ... - Epson WorkForce ST-M3000 | Users Guide - Page 5
Paper or Media Type Settings - Control Panel 80 Selecting the Default Paper Source Settings 81 Paper Source Settings Options ...81 Placing Originals on the Product ...83 Placing Originals on the Scanner Glass 83 Placing Originals in the Automatic Document Feeder 85 ADF Original Document - Epson WorkForce ST-M3000 | Users Guide - Page 6
Selecting Print Settings - Windows 10 S 116 Printing on a Mac ...120 Selecting Basic Print Settings - Mac 121 Paper Source Options - Mac 124 Print Quality Options - Mac ...124 Selecting Page Setup Settings - Mac 125 Selecting Print Layout Options - Mac 126 Selecting Double-sided Printing - Epson WorkForce ST-M3000 | Users Guide - Page 7
Setting Up a WSD Port (Windows 7/Windows Vista 158 Changing Default Scan Job Settings 159 Starting a Scan Using the Epson Scan 2 Icon 159 Starting a Scan from a Scanning Program 162 Starting a Scan from a Smart Device 164 Scanning in Epson Scan 2 ...164 Additional Scanning Settings - Main - Epson WorkForce ST-M3000 | Users Guide - Page 8
207 Sending Faxes Using the Fax Utility - Mac 210 Receiving Faxes...213 Fax Reception ...213 Receiving Faxes Automatically 214 Receiving Faxes Manually...214 Receiving a Fax by Polling ...215 Saving and Viewing Received Faxes 216 Selecting Received Fax Options Using the Fax Utility - Windows - Epson WorkForce ST-M3000 | Users Guide - Page 9
the Print Head Using the Product Control Panel 254 Cleaning the Paper Guide ...255 Cleaning the Print Head Path ...256 Checking the Number of Sheets the Paper Rollers ...266 Transporting Your Product ...268 Solving Problems ...273 Checking for Software Updates...273 Product Status Messages ... - Epson WorkForce ST-M3000 | Users Guide - Page 10
299 Nothing Prints ...299 Product Icon Does Not Appear in Windows Taskbar 300 Printing is Slow ...301 Solving Page Layout and Content Problems 302 Inverted Image...303 Too Many Copies Print ...303 Blank Pages Print ...303 Incorrect Margins on Printout...304 Incorrect Characters Print...305 - Epson WorkForce ST-M3000 | Users Guide - Page 11
Original Colors 317 Scanned Image Edges are Cropped 317 Characters are Not Recognized During Conversion to Editable Text (OCR 317 Solving Faxing Problems...318 Cannot Send or Receive Faxes 318 Cannot Receive Faxes with a Telephone Connected to Your Product 320 Fax Memory Full Error Appears - Epson WorkForce ST-M3000 | Users Guide - Page 12
Approvals Specifications 336 Notices ...337 Important Safety Instructions...337 General Product Safety Instructions 337 LCD Screen Safety Instructions 339 Wireless Connection Safety Instructions 339 Telephone Equipment Safety Instructions 340 FCC Compliance Statement...340 Binding Arbitration - Epson WorkForce ST-M3000 | Users Guide - Page 13
ST-M3000 User's Guide Welcome to the ST-M3000 User's Guide. For a printable PDF copy of this guide, click here. 13 - Epson WorkForce ST-M3000 | Users Guide - Page 14
for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using the Mopria Print Service Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Voice-activated Printing Using the - Epson WorkForce ST-M3000 | Users Guide - Page 15
Control Panel Buttons and Lights 1 power button and light 2 home button 3 LCD screen 4 help button 5 received fax light The LCD Screen Status Icon Information Parent topic: Using the Control Panel 15 - Epson WorkForce ST-M3000 | Users Guide - Page 16
The LCD Screen 1 Displays various status information; select an icon to check its status or adjust its settings 2 Menu options 3 Select a tab to view different options and settings 4 Setting options 5 Select to perform an action Parent topic: Control Panel Buttons and Lights Status Icon - Epson WorkForce ST-M3000 | Users Guide - Page 17
saved. Displays the Fax Data Information screen. Displays additional information or instructions, such as loading paper or placing a document on the scanner; select the icon to display the information. There is a problem with the indicated setting; select the icon for information on resolving the - Epson WorkForce ST-M3000 | Users Guide - Page 18
On-screen keyboard 1 Displays the character count 2 Moves the cursor left or right 3 Switches between uppercase and lowercase characters 4 Switches between characters and numbers or symbols 5 Changes the keyboard layout 6 Displays a list of common domain names to choose from 7 Enters a space 8 - Epson WorkForce ST-M3000 | Users Guide - Page 19
the entered number 4 Deletes the previous number Parent topic: Using the Control Panel Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Press the help button. 19 - Epson WorkForce ST-M3000 | Users Guide - Page 20
You see a screen like this: 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available topics and follow the on-screen instructions. While viewing the topics, you may see screens like this: 1 Displays - Epson WorkForce ST-M3000 | Users Guide - Page 21
3 Indicates your overall progress through the animation 4 Select the right arrow to view the next step Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. You see a screen - Epson WorkForce ST-M3000 | Users Guide - Page 22
Selecting the Date and Time Select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select General Settings. 4. Select Basic Settings. 5. Select - Epson WorkForce ST-M3000 | Users Guide - Page 23
9. Select the date format you want to use. 10. Use the numeric keypad to enter the current date, then select OK. 11. Select the time format you want to use. 12. Use the numeric keypad to enter the current time, then select OK. 13. Select Time Difference. 14. Use the + and - buttons to enter the time - Epson WorkForce ST-M3000 | Users Guide - Page 24
4. Select Basic Settings. 5. Select Country/Region. 6. Scroll up or down, if necessary, and select your country or region. You see a confirmation screen. 7. If the setting is correct, select Yes. (If not, select No and retry.) Parent topic: Using the Control Panel Adjusting Control Panel Sounds You - Epson WorkForce ST-M3000 | Users Guide - Page 25
• To select a specific sound level, select Normal Mode or Quiet Mode. Note: You can also select the Quiet Mode. icon on the home screen to switch between Normal Mode and 7. Scroll down and select Button Press. 8. Select the - or + icon to decrease or increase the sound. 9. Select OK to exit. - Epson WorkForce ST-M3000 | Users Guide - Page 26
5. Scroll down and select PC Connection via USB. 6. Select Disable. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select General - Epson WorkForce ST-M3000 | Users Guide - Page 27
Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Front 1 Automatic Document Feeder (ADF) 2 ADF cover 3 ADF input tray 4 ADF edge guide 5 ADF document support 27 - Epson WorkForce ST-M3000 | Users Guide - Page 28
6 ADF output tray 1 Control panel 2 Ink tank cover 3 Ink tank 4 Paper cassette cover 5 Front cover 6 Output tray Parent topic: Product Parts Locations 28 - Epson WorkForce ST-M3000 | Users Guide - Page 29
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Print head 4 Edge guide 5 Paper cassette 6 Output selector 7 Printer cover Parent topic: Product Parts Locations 29 - Epson WorkForce ST-M3000 | Users Guide - Page 30
Product Parts - Back 1 Output tray stopper 2 LAN port 3 USB port 4 LINE port 5 EXT port 6 AC inlet 7 Rear paper feed slot 8 Rear cover 9 Maintenance box cover Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen - Epson WorkForce ST-M3000 | Users Guide - Page 31
Changing the Power Off Timer Settings Parent topic: Product Basics Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select - Epson WorkForce ST-M3000 | Users Guide - Page 32
Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Select General Settings. 4. Select Basic Settings. 5. Select Power Off - Epson WorkForce ST-M3000 | Users Guide - Page 33
AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it - Epson WorkForce ST-M3000 | Users Guide - Page 34
You see a screen like this: 3. Select General Settings. 4. Select Web Service Settings. 5. Select Epson Connect Services. 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More - Epson WorkForce ST-M3000 | Users Guide - Page 35
web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive. 1. Connect your product to your wireless network. See the link below. 2. Visit epson.com/connect (U.S), epson.ca - Epson WorkForce ST-M3000 | Users Guide - Page 36
to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address. 3. select Scan to Cloud, and select Destination List. 5. Click Add, then follow the instructions on the screen to create your destination list. 6. Now you are ready to - Epson WorkForce ST-M3000 | Users Guide - Page 37
Related topics Wi-Fi or Wired Networking Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X or macOS. Note: If you disabled paper configuration messages on your product control panel, you - Epson WorkForce ST-M3000 | Users Guide - Page 38
Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to Cloud Print, or the Google Cloud Print website for a list of supported apps. Setting Up Google Cloud Print on a Chromebook Parent topic: - Epson WorkForce ST-M3000 | Users Guide - Page 39
for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps. Parent topic: Using Google Cloud Print Related topics Wi-Fi or Wired Networking Android Printing Using the Epson Print Enabler You can wirelessly print - Epson WorkForce ST-M3000 | Users Guide - Page 40
tap All Printers and select your product. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product - Epson WorkForce ST-M3000 | Users Guide - Page 41
5 and above, your device automatically uses the built-in Mopria Print Service app to print. Parent topic: Product Basics Related topics Wi-Fi to Microsoft OneDrive. Note: The Epson Print and Scan App does not support Windows 10 Mobile printing. 1. Connect your Epson product to your wireless network - Epson WorkForce ST-M3000 | Users Guide - Page 42
. 3. Click here for instructions on how to set up your product and voice assistant to use the voiceactivated printing feature. Now you are ready to print with your voice and your Epson product. Parent topic: Product Basics Related tasks Setting Up Epson Connect Services Related topics Wi-Fi or - Epson WorkForce ST-M3000 | Users Guide - Page 43
interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. • Connect your product only to - Epson WorkForce ST-M3000 | Users Guide - Page 44
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer - Epson WorkForce ST-M3000 | Users Guide - Page 45
panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product - Epson WorkForce ST-M3000 | Users Guide - Page 46
You see a screen like this: 6. Select the name of your wireless network or select Enter Manually to enter the name manually. If you are entering the name manually, use the displayed keyboard to enter your network name and enable the password setting to enter the password. Note: The network name and - Epson WorkForce ST-M3000 | Users Guide - Page 47
• To change the case of letters, select . • To delete the previous character, select . • To enter numbers and symbols, select 123#. • To enter a space, select . • To finish entering your network name or password, select OK. 7. Select the Enter Password field and use the displayed keyboard to enter - Epson WorkForce ST-M3000 | Users Guide - Page 48
Related tasks Printing a Network Status Sheet Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 - Epson WorkForce ST-M3000 | Users Guide - Page 49
Scan the QR code with the camera app on your device and follow the instructions on your device. Select Next on the LCD screen to verify the printer information on the LCD screen, then enter the password shown. 5. Follow the instructions on the LCD screen to complete Wi-Fi Direct setup. The Wi-Fi - Epson WorkForce ST-M3000 | Users Guide - Page 50
on the LCD screen and enter the displayed password. Note: You can also scan the QR Code on the LCD screen to view online setup instructions. 7. When you are finished, scroll down on the product's LCD screen and select OK. 8. Press the home button to return to the Home screen. The - Epson WorkForce ST-M3000 | Users Guide - Page 51
If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet. Parent topic: Wi-Fi Direct Mode Setup Modifying the Wi-Fi Direct Network Name or Password You can modify the Wi-Fi Direct name and password to create a more descriptive and secure - Epson WorkForce ST-M3000 | Users Guide - Page 52
You see this screen: 6. Press the down arrow and do one of the following: • To change the Wi-Fi Direct network name, select Change Network Name and select Yes. Select Change, then use the on-screen keyboard to enter the new network name. • To change the Wi-Fi Direct password, select Change Password - Epson WorkForce ST-M3000 | Users Guide - Page 53
8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. Note: Make a note of the SSID and password that appear. 9. Press the home button to return to the Home screen. Computers and wireless devices can now access the - Epson WorkForce ST-M3000 | Users Guide - Page 54
or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. Note: Make sure you press can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Make sure a few - Epson WorkForce ST-M3000 | Users Guide - Page 55
Print Status Sheet. 8. Press the start button to print the status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Related tasks Accessing the Web Config Utility Printing a Network Connection Report You can print - Epson WorkForce ST-M3000 | Users Guide - Page 56
You see a screen like this: 4. Select General Settings. 5. Select Network Settings. 6. Select Connection Check. You see a screen like this: 7. Select Print Check Report to print the network connection report. Examine any error codes and solutions shown on the network connection report. 56 - Epson WorkForce ST-M3000 | Users Guide - Page 57
Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error - Epson WorkForce ST-M3000 | Users Guide - Page 58
product cannot display the SSID correctly. • If you are trying to connect using the WPS push button method, make sure your router or access point supports it. • If you are using a network password, check the label on your router or access point to confirm that you are using the correct password - Epson WorkForce ST-M3000 | Users Guide - Page 59
raise the connection limit. See your router or access point documentation for instructions. E8 Incorrect IP address is assigned to the printer. Confirm IP Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; - Epson WorkForce ST-M3000 | Users Guide - Page 60
assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the - Epson WorkForce ST-M3000 | Users Guide - Page 61
Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or - Epson WorkForce ST-M3000 | Users Guide - Page 62
Network Environment Messages Message Solution *Multiple network names (SSID) that match Check the settings on your router and other access points your entered network name (SSID) have to make sure each one uses a different SSID. been detected. Confirm network name (SSID). The Wi-Fi environment - Epson WorkForce ST-M3000 | Users Guide - Page 63
cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Changing a Wi-Fi - Epson WorkForce ST-M3000 | Users Guide - Page 64
, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation for instructions. 1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software - Epson WorkForce ST-M3000 | Users Guide - Page 65
if you change your network connection type or need to solve a problem with your network connection. Note: Before disabling Wi-Fi features, make network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary. 2. Select - Epson WorkForce ST-M3000 | Users Guide - Page 66
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Loading Paper in the Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper - Epson WorkForce ST-M3000 | Users Guide - Page 67
2. Pull out the paper cassette until it stops. Note: You cannot remove the paper cassette. 3. Slide the edge guides outward. 67 - Epson WorkForce ST-M3000 | Users Guide - Page 68
4. Do one of the following: • Insert paper into the cassette with the printable side facedown and slide it in until it stops. Note: Make sure the paper is loaded against the rear of the cassette. • For legal-size paper, load paper using the guide line as shown. 68 - Epson WorkForce ST-M3000 | Users Guide - Page 69
• For 8.5 × 13 inches (216 × 330 mm) paper, load paper using the guide line as shown. • Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown. 69 - Epson WorkForce ST-M3000 | Users Guide - Page 70
the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 6. Slide the cassette back into the product until it stops. 7. Select the size and type of the paper you loaded on the product LCD screen. - Epson WorkForce ST-M3000 | Users Guide - Page 71
Make sure the paper fits under the tabs on the edge guides and does not stick out from the rear of the cassette adhesive surfaces on the flaps. • If you have trouble loading a stack of envelopes, press each envelope flat instructions. Parent topic: Loading Paper Related references Paper Loading - Epson WorkForce ST-M3000 | Users Guide - Page 72
the Rear Paper Feed Slot You can print documents on a variety of paper types and sizes from the rear paper feed slot. 1. Slide the edge guides out all the way. 2. Do one of the following: • Insert one sheet of paper printable side up and short edge first, in the center of - Epson WorkForce ST-M3000 | Users Guide - Page 73
only these sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 × 356 mm]). 3. Slide the edge guides against the paper, but not too tightly. 73 - Epson WorkForce ST-M3000 | Users Guide - Page 74
first and printable side up. • Load letterhead or pre-printed paper top edge first. • If you have trouble loading an envelope, press it flat before loading it. • Do not load an envelope that is curled, • Check the paper package for any additional loading instructions. Parent topic: Loading Paper 74 - Epson WorkForce ST-M3000 | Users Guide - Page 75
Related references Paper Loading Capacity Related tasks Selecting the Default Paper Source Settings Paper Loading Capacity Note: The output tray holds up to 100 sheets of plain paper face down. Exceeding this limit can cause paper to fall or a paper jam to occur. Remove printouts as necessary to - Epson WorkForce ST-M3000 | Users Guide - Page 76
Paper type Loading capacity Cassette Rear paper feed slot Plain paper Copy paper Letterhead paper Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size or smaller: 250 sheets 1 sheet High-quality plain paper Legal (8.5 × 14 inches [216 × 356 mm]) size: 1 sheet - Epson WorkForce ST-M3000 | Users Guide - Page 77
Related references Paper Specifications Double-sided Printing Capacity You can print double-sided on the paper types and sizes listed here. Paper type Size Plain paper Copy paper High-quality plain paper Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) User- - Epson WorkForce ST-M3000 | Users Guide - Page 78
Compatible Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766 - Epson WorkForce ST-M3000 | Users Guide - Page 79
Paper or Media Type Settings - Printing Software For this paper Select this paper Type or Media Type setting Plain paper Plain Paper / Bright White Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Letterhead paper Letterhead Epson Ultra - Epson WorkForce ST-M3000 | Users Guide - Page 80
You see this screen: 3. Select Paper Size. 4. Select the paper size you loaded. 5. Select Paper Type. 6. Select the paper type you loaded. 7. Select the home button to exit. Paper or Media Type Settings - Control Panel Parent topic: Loading Paper Paper or Media Type Settings - Control Panel For - Epson WorkForce ST-M3000 | Users Guide - Page 81
For this paper Select this Paper Type setting Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Doublesided Epson Ultra Premium Presentation Paper Matte Card Stock Thick paper 25 to 68 lb (91 to 256 g/m²) Envelope Envelope Parent topic: Selecting the - Epson WorkForce ST-M3000 | Users Guide - Page 82
Paper Source Settings option A4/Letter Auto Switching Error Notice Paper Setup Auto Display Available settings On Off Paper Size Notice Paper Type Notice On Off Description Select On to switch the selected paper size to match the loaded paper (Letter or A4) if the wrong size is selected Select On - Epson WorkForce ST-M3000 | Users Guide - Page 83
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover - Epson WorkForce ST-M3000 | Users Guide - Page 84
edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. Note: If you are placing an ID card on the scanner glass, position the card - Epson WorkForce ST-M3000 | Users Guide - Page 85
Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place single- or multi-page original documents in the Automatic Document Feeder (ADF). Make sure the originals meet the Automatic Document Feeder - Epson WorkForce ST-M3000 | Users Guide - Page 86
2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges. 86 - Epson WorkForce ST-M3000 | Users Guide - Page 87
4. Insert the originals into the ADF faceup and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. 87 - Epson WorkForce ST-M3000 | Users Guide - Page 88
5. Slide the ADF edge guide against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown. - Epson WorkForce ST-M3000 | Users Guide - Page 89
Paper type Plain paper Paper size Letter (8.5 × 11 inches [216 × 279 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 8.5 × 13 inches (216 × 330 mm) Paper weight 17 to 24 lb (64 to 95 g/m²) Loading capacity Approximately 35 sheets 10 sheets Caution: Do not load - Epson WorkForce ST-M3000 | Users Guide - Page 90
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including - Epson WorkForce ST-M3000 | Users Guide - Page 91
7. Select Advanced Settings to view and change additional copy settings, if necessary. 8. When you are ready to copy, press the start button. Note: To cancel printing, select Cancel on the LCD screen. Parent topic: Copying Related references Compatible Epson Papers Copying Options Paper Loading - Epson WorkForce ST-M3000 | Users Guide - Page 92
Copying option Available settings Description Reduce/Enlarge Actual Size Copies the original at its full size 45%->195% and other conversions Automatically converts from one size to another Auto Fit Page Automatically sizes the image to fit the paper size you selected Original Size Various - Epson WorkForce ST-M3000 | Users Guide - Page 93
good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking you have the latest product software. Follow the on-screen instructions. Printing with the Standard Epson Printer Software - Windows Printing - Epson WorkForce ST-M3000 | Users Guide - Page 94
Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, - Epson WorkForce ST-M3000 | Users Guide - Page 95
4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you - Epson WorkForce ST-M3000 | Users Guide - Page 96
Related tasks Selecting Double-sided Printing Settings - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Paper - Epson WorkForce ST-M3000 | Users Guide - Page 97
Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a - Epson WorkForce ST-M3000 | Users Guide - Page 98
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button. 98 - Epson WorkForce ST-M3000 | Users Guide - Page 99
to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with the Standard Epson - Epson WorkForce ST-M3000 | Users Guide - Page 100
Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: - Epson WorkForce ST-M3000 | Users Guide - Page 101
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these - Epson WorkForce ST-M3000 | Users Guide - Page 102
• Select Custom and click the Advanced button to manually adjust the tone correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. - Epson WorkForce ST-M3000 | Users Guide - Page 103
Custom Tone Correction Options - Windows You can select any of the available options in the Tone Correction window to customize the image tone for your print job. Gamma Adjusts the midtone density of the image. Brightness Adjusts the overall lightness and darkness of the image. Contrast Adjusts the - Epson WorkForce ST-M3000 | Users Guide - Page 104
Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen. - Epson WorkForce ST-M3000 | Users Guide - Page 105
Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent - Epson WorkForce ST-M3000 | Users Guide - Page 106
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 106 - Epson WorkForce ST-M3000 | Users Guide - Page 107
3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows - Epson WorkForce ST-M3000 | Users Guide - Page 108
Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. 108 - Epson WorkForce ST-M3000 | Users Guide - Page 109
does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Always Use the Driver's Paper Source Setting Prints using the paper source - Epson WorkForce ST-M3000 | Users Guide - Page 110
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized - Epson WorkForce ST-M3000 | Users Guide - Page 111
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. - Epson WorkForce ST-M3000 | Users Guide - Page 112
Locked Setting Options Select the options you want to use for any locked print settings. Setting Anti-Copy Pattern Options Various data items Add/Delete Settings Watermark Various text watermarks Add/Delete Settings Header/Footer Off On Settings 2-sided printing Multi-Page All Document - Epson WorkForce ST-M3000 | Users Guide - Page 113
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the - Epson WorkForce ST-M3000 | Users Guide - Page 114
Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right- - Epson WorkForce ST-M3000 | Users Guide - Page 115
update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows 115 - Epson WorkForce ST-M3000 | Users Guide - Page 116
Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the - Epson WorkForce ST-M3000 | Users Guide - Page 117
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. 117 - Epson WorkForce ST-M3000 | Users Guide - Page 118
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to - Epson WorkForce ST-M3000 | Users Guide - Page 119
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 119 - Epson WorkForce ST-M3000 | Users Guide - Page 120
described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac 120 - Epson WorkForce ST-M3000 | Users Guide - Page 121
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Selecting Printing Preferences - Mac Printing Your Document - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1. - Epson WorkForce ST-M3000 | Users Guide - Page 122
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson WorkForce ST-M3000 | Users Guide - Page 123
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on - Epson WorkForce ST-M3000 | Users Guide - Page 124
Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. - Epson WorkForce ST-M3000 | Users Guide - Page 125
Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Quality For text and graphics with increased quality and print speed. Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac - Epson WorkForce ST-M3000 | Users Guide - Page 126
Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print - Epson WorkForce ST-M3000 | Users Guide - Page 127
are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any - Epson WorkForce ST-M3000 | Users Guide - Page 128
Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job. Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding - Epson WorkForce ST-M3000 | Users Guide - Page 129
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not - Epson WorkForce ST-M3000 | Users Guide - Page 130
Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues - Epson WorkForce ST-M3000 | Users Guide - Page 131
Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel - Epson WorkForce ST-M3000 | Users Guide - Page 132
Print Driver - Windows Parent topic: Printing from a Computer Installing the Epson Universal Print Driver - Windows The Epson Universal Print Driver supports multiple printer languages, such as PCL and ESC/P-R, and can be installed on a Windows computer. Before enabling Epson Universal Print Driver - Epson WorkForce ST-M3000 | Users Guide - Page 133
3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if - Epson WorkForce ST-M3000 | Users Guide - Page 134
After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step. • If you are installing more than one product, select Add found - Epson WorkForce ST-M3000 | Users Guide - Page 135
6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do - Epson WorkForce ST-M3000 | Users Guide - Page 136
The selected products appear in the lower section of the screen. 10. Select the checkbox next to the product you want to make your default printer, if necessary. 11. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows Selecting PDL (Page Description Language) Settings - Epson WorkForce ST-M3000 | Users Guide - Page 137
You see a screen like this: 5. Select PDL Print Configuration. You see a screen like this: 6. Select one of the options shown above, then select the PDL print configuration options you want to use. 7. When you are finished, press the home button to exit. PDL Print Configuration Options Parent topic: - Epson WorkForce ST-M3000 | Users Guide - Page 138
PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL printing. PDL Print Configuration Available option settings Common Settings Paper Size Various sizes Paper Type Various paper types Orientation Portrait Landscape Quality Draft Standard - Epson WorkForce ST-M3000 | Users Guide - Page 139
PDL Print Configuration Available option settings Pitch 0.44 to 99.99 cpi Height 4.00 to 999.75 pt Symbol Set Various Form 5 to 128 lines CR Function LF Function Paper Source Assign CR CR+LF LF CR+LF 4 4K 5S Description Selects the default font pitch if the font is scalable and fixed- - Epson WorkForce ST-M3000 | Users Guide - Page 140
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Printer Settings. You see a screen like this: 5. Select Printing Language. 140 - Epson WorkForce ST-M3000 | Users Guide - Page 141
You see a screen like this: 6. Select the printing language and interface options for your connection type. 7. When you are finished, press the home button to return to the Home screen. Printing Language and Interface Options Parent topic: Printing with the Epson Universal Print Driver - Windows - Epson WorkForce ST-M3000 | Users Guide - Page 142
1. Press the home button, if necessary. 2. Select Settings. You see a screen like this: 3. Scroll down and select Print Status Sheet. 4. Select PCL Font List . 5. Select Print to print the status sheet. Parent topic: Printing with the Epson Universal Print Driver - Windows Synchronizing Printer - Epson WorkForce ST-M3000 | Users Guide - Page 143
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab. You see a window like this: 3. Make sure Acquire from Printer is selected and click Get. The product's - Epson WorkForce ST-M3000 | Users Guide - Page 144
Note: The names of settings on the universal print driver screens may vary slightly, depending on the version of the print driver you have installed. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, - Epson WorkForce ST-M3000 | Users Guide - Page 145
Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a - Epson WorkForce ST-M3000 | Users Guide - Page 146
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click EPSON Universal Print Driver, and select Printing Preferences. You see the printer settings window: Note: For more information about a setting, right-click it and select Help. 2. Select the print - Epson WorkForce ST-M3000 | Users Guide - Page 147
1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select EPSON Universal Print Driver and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right- - Epson WorkForce ST-M3000 | Users Guide - Page 148
5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the - Epson WorkForce ST-M3000 | Users Guide - Page 149
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties. • Windows 7: Click and select Devices and Printers. Right-click EPSON Universal Print Driver and select Printer - Epson WorkForce ST-M3000 | Users Guide - Page 150
You see a screen like this: 5. Select the printer or printers you want to add. 6. Click Add to Printer Folder. The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. - Epson WorkForce ST-M3000 | Users Guide - Page 151
and can be accessed from any Chromebook where you are logged in, as long as you have Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list - Epson WorkForce ST-M3000 | Users Guide - Page 152
Parent topic: Printing from a Computer 152 - Epson WorkForce ST-M3000 | Users Guide - Page 153
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using - Epson WorkForce ST-M3000 | Users Guide - Page 154
only). To use this feature, you must first set up a WSD (Web Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 10 and Windows 8.x). 6. Follow the instructions in the links below to complete your scan. Scanning to a Connected Computer - Epson WorkForce ST-M3000 | Users Guide - Page 155
Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning. 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4. Select Computer. You see a screen like this: - Epson WorkForce ST-M3000 | Users Guide - Page 156
Note: Select OK to close the information screen, if necessary. 5. Select Select a computer and choose one of the following options: • If your computer is connected to your product over a network, select a connected computer from the displayed list. (If the computer is not listed, select Search Again - Epson WorkForce ST-M3000 | Users Guide - Page 157
2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4. Select Cloud. You see a screen like this: Note: You must register your product with Epson Connect to select a destination. 5. Press the OK button to select a destination. 157 - Epson WorkForce ST-M3000 | Users Guide - Page 158
: Starting a Scan Using the Product Control Panel Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows - Epson WorkForce ST-M3000 | Users Guide - Page 159
Parent topic: Starting a Scan Using the Product Control Panel Changing Default Scan Job Settings You can view or change the default scan job settings your product uses when you scan to your computer. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • - Epson WorkForce ST-M3000 | Users Guide - Page 160
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. 160 - Epson WorkForce ST-M3000 | Users Guide - Page 161
You see an Epson Scan 2 window like this: 161 - Epson WorkForce ST-M3000 | Users Guide - Page 162
must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source - Epson WorkForce ST-M3000 | Users Guide - Page 163
You see an Epson Scan 2 window like this: 163 - Epson WorkForce ST-M3000 | Users Guide - Page 164
a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described - Epson WorkForce ST-M3000 | Users Guide - Page 165
You see this window: 165 - Epson WorkForce ST-M3000 | Users Guide - Page 166
2. Select the Document Source setting that matches where you placed your original. 3. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom size, if necessary. 4. Select the image type of your original and how you want it scanned as the - Epson WorkForce ST-M3000 | Users Guide - Page 167
in a scan, including rotating pages and changing the page order. Note: To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is saved as a separate file. Parent - Epson WorkForce ST-M3000 | Users Guide - Page 168
Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the graphics. Threshold Adjusts the level at which black areas in text and line art are delineated, - Epson WorkForce ST-M3000 | Users Guide - Page 169
Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform - Epson WorkForce ST-M3000 | Users Guide - Page 170
11. Select the Security tab if you want to add a password to the PDF or protect printing or editing properties. 12. Click OK. 13. Confirm the File Name setting and select a Folder setting for your document. 14. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in - Epson WorkForce ST-M3000 | Users Guide - Page 171
Scan Resolution Guidelines The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your scans. Increasing the resolution raises the amount of detail captured but comes with the following disadvantages: • Larger file sizes • It takes longer to scan your - Epson WorkForce ST-M3000 | Users Guide - Page 172
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of - Epson WorkForce ST-M3000 | Users Guide - Page 173
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson WorkForce ST-M3000 | Users Guide - Page 174
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 174 - Epson WorkForce ST-M3000 | Users Guide - Page 175
product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS. Parent topic: Faxing Related references Basic Settings - Fax 175 - Epson WorkForce ST-M3000 | Users Guide - Page 176
Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes. Setting Up Basic Fax Features Selecting - Epson WorkForce ST-M3000 | Users Guide - Page 177
the source of the faxes you send. 6. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Settings. Select the ring pattern to be used for incoming faxes or select All. If you selected All, go to - Epson WorkForce ST-M3000 | Users Guide - Page 178
Rings to Answer setting is correct. If you select to receive faxes manually, you need to answer every call and use the product's control Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result - Epson WorkForce ST-M3000 | Users Guide - Page 179
You see a screen like this: 3. Set the switch to Use to activate the setting. 4. Select Access Code. 5. Use the numeric keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering - Epson WorkForce ST-M3000 | Users Guide - Page 180
You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones - Epson WorkForce ST-M3000 | Users Guide - Page 181
You see a screen like this: 5. Select the group of settings you want to change. Receive Settings - Fax Report Settings - Fax Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Receive Settings - Fax Select the fax output or print options you want to use for incoming - Epson WorkForce ST-M3000 | Users Guide - Page 182
Setting Save to Computer Print Settings Setting Auto Reduction Split Page Settings Auto Rotation Add Reception Information 2-Sided Print Start Timing Collation Stack Options No Yes Yes and Print Description Converts received faxes to PDFs and saves them on a computer connected to the product - Epson WorkForce ST-M3000 | Users Guide - Page 183
Setting Print Suspend Time Quiet Mode Options Off On Time to Stop Time to Restart On Off Description Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product's memory. (Make sure there is enough free memory before using this function.) - Epson WorkForce ST-M3000 | Users Guide - Page 184
an outside line Fax Header Your Phone Number Select to enter the header information and your phone number for inclusion on outgoing faxes Manual Lets you confirm whether an incoming fax should be printed; a telephone must be connected to the product Auto Automatically receives and prints faxes - Epson WorkForce ST-M3000 | Users Guide - Page 185
same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can number of rings. Select All for phones lines that do not use this service. Sets the number of rings before your product receives a fax. If Receive - Epson WorkForce ST-M3000 | Users Guide - Page 186
Setting Options Confirm Address List Off On Backup Data Auto Clear Off On Clear Backup Data - Description Selects whether or not to display a recipient confirmation screen before a fax is sent Automatically erases sent or received fax data from your product's memory Deletes all sent or - Epson WorkForce ST-M3000 | Users Guide - Page 187
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 187 - Epson WorkForce ST-M3000 | Users Guide - Page 188
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax - Epson WorkForce ST-M3000 | Users Guide - Page 189
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window - Epson WorkForce ST-M3000 | Users Guide - Page 190
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up - Epson WorkForce ST-M3000 | Users Guide - Page 191
You see a screen like this: 4. Select Add Entry. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK. 191 - Epson WorkForce ST-M3000 | Users Guide - Page 192
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK. (This field is optional.) 9. Select the Fax Number field, and use the numeric keypad to enter the fax number, and select OK. You can enter up to 64 - Epson WorkForce ST-M3000 | Users Guide - Page 193
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, and change the contact information as necessary. Select OK when finished. Parent topic: Setting Up Contacts Using the Product - Epson WorkForce ST-M3000 | Users Guide - Page 194
You see a screen like this: 3. Select Contacts. 4. Select Add Entry. 5. Select Add Group. You see a screen like this: 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), - Epson WorkForce ST-M3000 | Users Guide - Page 195
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK. (This field is optional.) 9. Select Contact(s) Added to the Group. You see your contacts list. 10. Select each contact you want to include in your group. - Epson WorkForce ST-M3000 | Users Guide - Page 196
4. Select the icon next to the group you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the group, select Delete and select Yes on the confirmation screen. • To edit the group, select Edit and change the group name or contacts included as necessary. - Epson WorkForce ST-M3000 | Users Guide - Page 197
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 197 - Epson WorkForce ST-M3000 | Users Guide - Page 198
You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon. 6. To import fax numbers from your Windows Address Book into - Epson WorkForce ST-M3000 | Users Guide - Page 199
You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Related topics Setting Up Contacts Using the Product - Epson WorkForce ST-M3000 | Users Guide - Page 200
You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window: 200 - Epson WorkForce ST-M3000 | Users Guide - Page 201
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and - Epson WorkForce ST-M3000 | Users Guide - Page 202
Related tasks Selecting the Line Type Related topics Setting Up Contacts Using the Product Control Panel Placing Originals on the Product Sending a Fax Using the Control Panel You can send a fax from your product control panel by entering the fax number, or selecting the number from either the - Epson WorkForce ST-M3000 | Users Guide - Page 203
4. Do one of the following to select fax recipients: • Manually enter a fax number: Select Keypad, enter a fax number using sends the fax. Note: If the fax number is busy or there is a problem, the product automatically redials after one minute. While the product is sending a color fax, other - Epson WorkForce ST-M3000 | Users Guide - Page 204
Parent topic: Sending Faxes from the Product Control Panel Fax Sending Options While sending a fax, you can select Fax Settings and select these options. Setting Original Size (Glass) Color Mode Resolution Density Remove Background Options Half Letter A5 Letter A4 B&W Color Standard Fine Super - Epson WorkForce ST-M3000 | Users Guide - Page 205
Setting Direct Send Options Off On Send Fax Later Off On Add Sender Information Off Outside of Image Inside of Image Transmission Report Print on Error Print Do Not Print Description Select On to send black-and-white faxes to a single recipient as soon as the connection is made, without - Epson WorkForce ST-M3000 | Users Guide - Page 206
You see a screen like this: 4. Enter a fax number or select a number from the Contacts or Recent list. 5. Select the Fax Settings tab. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the numeric keypad on the LCD screen to enter your desired time, and select OK, then select OK again. 9. - Epson WorkForce ST-M3000 | Users Guide - Page 207
Dialing Fax Numbers from a Connected Telephone If you connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from the connected telephone. If the recipient's phone number and fax number are the same, you can speak to the recipient before sending the fax. - Epson WorkForce ST-M3000 | Users Guide - Page 208
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button, change the necessary settings, and click OK. Note: If you see a Setup, - Epson WorkForce ST-M3000 | Users Guide - Page 209
If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. 209 - Epson WorkForce ST-M3000 | Users Guide - Page 210
You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to - Epson WorkForce ST-M3000 | Users Guide - Page 211
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the - Epson WorkForce ST-M3000 | Users Guide - Page 212
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 212 - Epson WorkForce ST-M3000 | Users Guide - Page 213
product off while it is receiving a fax. Otherwise, the fax transmission will be lost. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Saving and Viewing Received Faxes Selecting Received Fax Options Using the Fax Utility - Windows Parent topic: Faxing - Epson WorkForce ST-M3000 | Users Guide - Page 214
faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and > General Settings > Fax Settings > Basic Settings > Receive Mode and select Manual. 2. When the connected telephone rings, answer the call. 3. If you hear - Epson WorkForce ST-M3000 | Users Guide - Page 215
a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this - Epson WorkForce ST-M3000 | Users Guide - Page 216
6. Enter the fax number you expect to receive the fax from. 7. Select Polling to start receiving the fax. Parent topic: Receiving Faxes Saving and Viewing Received Faxes You can save received faxes in your product's memory and view them on the LCD screen. The inbox can hold up to 100 documents but - Epson WorkForce ST-M3000 | Users Guide - Page 217
see the fax displayed on the screen. 10. Select the icon. 11. Select one of the printing or deleting options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the memory is full, you can only - Epson WorkForce ST-M3000 | Users Guide - Page 218
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 218 - Epson WorkForce ST-M3000 | Users Guide - Page 219
You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6. To receive notifications when received faxes arrive in the selected - Epson WorkForce ST-M3000 | Users Guide - Page 220
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control - Epson WorkForce ST-M3000 | Users Guide - Page 221
Printing Fax Reports You can print several types of fax reports whenever necessary. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax - Epson WorkForce ST-M3000 | Users Guide - Page 222
Fax Settings List Print a list of the current fax communication settings. Protocol Trace Print a detailed report for the previous sent or received fax. Parent topic: Printing Fax Reports 222 - Epson WorkForce ST-M3000 | Users Guide - Page 223
by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tank is not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tank to ensure the ink level does not fall below the lower line. Continued use - Epson WorkForce ST-M3000 | Users Guide - Page 224
. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • Epson's warranties do not extend to any damage - Epson WorkForce ST-M3000 | Users Guide - Page 225
software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. Checking the Ink Level on inaccurate messages if the ink tank is not refilled according to these instructions. 225 - Epson WorkForce ST-M3000 | Users Guide - Page 226
As a precaution, perform regular visual inspections of the ink tank to ensure the ink level does not fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product. Parent topic: Checking the Ink and Maintenance Box Levels - Epson WorkForce ST-M3000 | Users Guide - Page 227
remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tank is not refilled according to these instructions. 227 - Epson WorkForce ST-M3000 | Users Guide - Page 228
As a precaution, perform regular visual inspections of the ink tank to ensure the ink level does not fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product. Parent topic: Checking the Ink and Maintenance Box Levels - Epson WorkForce ST-M3000 | Users Guide - Page 229
You see a window like this: 3. Refill the ink tank or replace the maintenance box as needed. Note: To update or refresh the displayed ink level, click Update. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tank correctly. The product - Epson WorkForce ST-M3000 | Users Guide - Page 230
by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tank is not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tank to ensure the ink level does not fall below the lower line. Continued use - Epson WorkForce ST-M3000 | Users Guide - Page 231
You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Checking the Ink and Maintenance Box Levels Purchase Epson Ink and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca ( - Epson WorkForce ST-M3000 | Users Guide - Page 232
by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tank is not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tank to ensure the ink level does not fall below the lower line. Continued use - Epson WorkForce ST-M3000 | Users Guide - Page 233
2. Press the home button, if necessary. 3. Select Maintenance. You see this screen: 4. Scroll down and select Reset Ink Level. 5. Open the ink tank cover, then open the ink tank cap. 233 - Epson WorkForce ST-M3000 | Users Guide - Page 234
. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Keep the ink bottles out of the reach of children and do not drink the ink. 234 - Epson WorkForce ST-M3000 | Users Guide - Page 235
7. Insert the ink bottle into the filling port, as shown below. 235 - Epson WorkForce ST-M3000 | Users Guide - Page 236
8. Wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: If ink does not flow from the bottle, lift and reinsert the bottle. 9. When the ink tank is full, remove the ink bottle and securely close - Epson WorkForce ST-M3000 | Users Guide - Page 237
stores surplus ink that gets collected during printing or print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box. Note: When the maintenance box is full, you cannot print or clean the print head until it is replaced. However - Epson WorkForce ST-M3000 | Users Guide - Page 238
Note the following precautions when replacing the maintenance box: • Do not remove the maintenance box or its cover except when replacing the maintenance box; otherwise, ink may leak. • Do not touch the green chip on the side of the maintenance box. • Do not tilt the maintenance box after removing - Epson WorkForce ST-M3000 | Users Guide - Page 239
align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper or print head path. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Cleaning the Print Head Path Checking the Number of Sheets Print Head - Epson WorkForce ST-M3000 | Users Guide - Page 240
Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the paper cassette. 3. Press the home - Epson WorkForce ST-M3000 | Users Guide - Page 241
You see a screen like this: 6. Select Print. The nozzle check pattern prints. 241 - Epson WorkForce ST-M3000 | Users Guide - Page 242
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 8. Do one of the following: • If there are no gaps, select O. 242 - Epson WorkForce ST-M3000 | Users Guide - Page 243
X and continue with the next step. • If almost the entire pattern is missing, select O and see the link below for instructions on performing a Power Cleaning. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Parent topic: Print - Epson WorkForce ST-M3000 | Users Guide - Page 244
You see a window like this: 4. Click Print. 244 - Epson WorkForce ST-M3000 | Users Guide - Page 245
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 6. If there are no gaps, click Finish. 245 - Epson WorkForce ST-M3000 | Users Guide - Page 246
are gaps or the pattern is faint, clean the print head. If almost the entire pattern is missing, see the link below for instructions on performing a Power Cleaning. Parent topic: Print Head Nozzle Check Related tasks Cleaning the Print Head Using a Computer Utility Power Cleaning Using a Computer - Epson WorkForce ST-M3000 | Users Guide - Page 247
You see this screen: 5. Select Print Head Cleaning. You see a screen like this: 6. Select Start to clean the print head. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, you see a message on the screen. 247 - Epson WorkForce ST-M3000 | Users Guide - Page 248
cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic: Print Head Cleaning Related references Where to Get Help Related tasks Checking the Nozzles Using the Product Control Panel Power Cleaning - Epson WorkForce ST-M3000 | Users Guide - Page 249
You see a window like this: 5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the printer cover during a cleaning cycle or you may not be able to print. 6. - Epson WorkForce ST-M3000 | Users Guide - Page 250
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. 250 - Epson WorkForce ST-M3000 | Users Guide - Page 251
six hours. Run a nozzle check again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic: Print Head Cleaning Related references Where to Get Help Related tasks Power Cleaning Using a Computer Utility Refilling the Ink Tank - Epson WorkForce ST-M3000 | Users Guide - Page 252
at the same time until you see the Power Cleaning screen. 5. Follow the instructions on the LCD screen to run the Power Cleaning. 6. When the Power Cleaning is running the Power Cleaning utility multiple times, contact Epson for support. Parent topic: Power Cleaning Related tasks Refilling the Ink - Epson WorkForce ST-M3000 | Users Guide - Page 253
Select Power Cleaning. You see a window like this: 5. Follow the on-screen instructions to run a Power Cleaning. 6. When Power Cleaning is finished, run a nozzle the Power Cleaning utility multiple times, contact Epson for support. Parent topic: Power Cleaning Related tasks Refilling the Ink Tank 253 - Epson WorkForce ST-M3000 | Users Guide - Page 254
Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product - Epson WorkForce ST-M3000 | Users Guide - Page 255
the least amount of separation or overlap. 9. Continue following the rest of the on-screen instructions to finish the alignment. Parent topic: Print Head Alignment Related topics Loading Paper Cleaning the Paper Guide If you see ink on the back of a printout or if printouts are smeared or scuffed - Epson WorkForce ST-M3000 | Users Guide - Page 256
the home button, if necessary. 4. Select Maintenance. You see this screen: 5. Scroll down and select Paper Guide Cleaning. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related - Epson WorkForce ST-M3000 | Users Guide - Page 257
To clean the print head path, use the following: • Several cotton swabs • ¼ cup (60 ml) water containing 2 to 3 drops of mild dish detergent • A small flashlight Caution: Do not use any other liquid to clean the print head path or you may damage your product. 1. Turn off the product. 2. Unplug the - Epson WorkForce ST-M3000 | Users Guide - Page 258
5. Using the flashlight, check the translucent film shown here for ink smears. 1 Translucent film 2 Print head rail Caution: Do not touch the print head rail or wipe the grease off of it. You may not be able to print. Do not touch the white flat cable or ink tubes. 258 - Epson WorkForce ST-M3000 | Users Guide - Page 259
6. Moisten a cotton swab with the water and detergent mixture, and squeeze out any excess moisture. Lightly wipe the ink off the translucent film. Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage your product. 7. Use a new, dry cotton swab to dry the - Epson WorkForce ST-M3000 | Users Guide - Page 260
Checking the Sheet Counter - Windows You can check the number of sheets of paper that have fed through the product by checking the sheet counter. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . - Epson WorkForce ST-M3000 | Users Guide - Page 261
Parent topic: Checking the Number of Sheets Checking the Sheet Counter - Mac You can check the number of sheets of paper that have fed through the product by checking the sheet counter. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & - Epson WorkForce ST-M3000 | Users Guide - Page 262
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the - Epson WorkForce ST-M3000 | Users Guide - Page 263
6. Use a soft, moist, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. Caution: Do not use a dry cloth to clean the rollers. 7. Close the ADF cover. 263 - Epson WorkForce ST-M3000 | Users Guide - Page 264
8. Open the document cover. 9. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 10. Close the document cover. 264 - Epson WorkForce ST-M3000 | Users Guide - Page 265
11. Open the ADF cover and raise the ADF input tray. 12. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the transparent part on the underside of the ADF input tray. 265 - Epson WorkForce ST-M3000 | Users Guide - Page 266
13. Close the ADF input tray. 14. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Cleaning the Paper Rollers If you encounter repeated paper feed issues from the cassette, clean the paper - Epson WorkForce ST-M3000 | Users Guide - Page 267
6. Slide out the paper cassette and remove the paper. 7. Place the product on its side with the ink tank on the bottom. Warning: Be careful not to trap your fingers under the product. 267 - Epson WorkForce ST-M3000 | Users Guide - Page 268
8. Use a soft, moist cloth to clean the paper rollers, as shown. Rotate the rollers to clean them thoroughly. 9. Return the product to its normal position. Caution: Do not leave the product on its side for an extended period of time. 10. Replace the paper, slide in the paper cassette, and connect - Epson WorkForce ST-M3000 | Users Guide - Page 269
Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • Do not lift the product by gripping the scanner unit. Make sure you lift using the handholds on the bottom of the product. • - Epson WorkForce ST-M3000 | Users Guide - Page 270
• Do not put opened ink bottles in the box with the product. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in - Epson WorkForce ST-M3000 | Users Guide - Page 271
7. Open the ink tank unit cover and make sure that the ink tank cap is installed securely. 8. Close the ink tank cover until it clicks into place. 271 - Epson WorkForce ST-M3000 | Users Guide - Page 272
9. Insert the accessory box that came with the printer with the flap facing the front as shown below. 10. Place the product in a plastic bag. 11. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product. Be sure to remove the tape from the - Epson WorkForce ST-M3000 | Users Guide - Page 273
Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for - Epson WorkForce ST-M3000 | Users Guide - Page 274
OS X: You can manually update the software by opening You can manually update the Problems Product Status Messages You can often diagnose problems documentation for details. Epson for support. Paper out in XX. Load problem with the network connection to your product. Check the solutions in - Epson WorkForce ST-M3000 | Users Guide - Page 275
LCD screen message Condition/solution To use cloud services, update the root certificate from the Epson Web Config again. If you still receive this error message, contact Epson for support. Parent topic: Solving Problems Related references Where to Get Help Related tasks Connecting a Telephone or - Epson WorkForce ST-M3000 | Users Guide - Page 276
inaccurate messages if the ink tank is not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tank line on the tank could damage the product. Parent topic: Solving Problems Running a Product Check Running a product check helps you determine if - Epson WorkForce ST-M3000 | Users Guide - Page 277
the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Print Head Alignment Print Head Cleaning Uninstall Your Product Software Related references - Epson WorkForce ST-M3000 | Users Guide - Page 278
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset . (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. 278 - Epson WorkForce ST-M3000 | Users Guide - Page 279
product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also make sure your system meets the requirements for your operating system. • Close - Epson WorkForce ST-M3000 | Users Guide - Page 280
Network Connection Becomes Unstable Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you - Epson WorkForce ST-M3000 | Users Guide - Page 281
internet service provider for instructions. problem. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Try restarting your router following the instructions instructions that came with your product to enter your wireless network name manually - Epson WorkForce ST-M3000 | Users Guide - Page 282
codes and messages on the report to help determine the cause of the problem. • Make sure your product is not connected to a guest network. restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, - Epson WorkForce ST-M3000 | Users Guide - Page 283
as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Wireless Network Connection is Unstable on a Mac If you connected a device - Epson WorkForce ST-M3000 | Users Guide - Page 284
Mac USB 3.0 port further away from your Mac. Parent topic: Solving Network Problems Wired Network Connection Becomes Unstable When you connect the product to a wired network using a router or access point that supports IEEE 802.3az (Energy Efficient Ethernet), the connection may become unstable, you - Epson WorkForce ST-M3000 | Users Guide - Page 285
on the report to help determine the cause of the problem. • If you are using TCP/IP, make sure IP addresses using DHCP, set the IP address manually. • Make sure your computer and product are both your router or access point documentation for instructions on disabling the Privacy Separator function. - Epson WorkForce ST-M3000 | Users Guide - Page 286
If necessary, reinstall your software. Parent topic: Solving Network Problems Related references Cannot Scan Over a Network Related tasks Printing Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you are scanning a large original at a high - Epson WorkForce ST-M3000 | Users Guide - Page 287
copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of - Epson WorkForce ST-M3000 | Users Guide - Page 288
: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the rear feed slot or cassette. Reload it, then adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside - Epson WorkForce ST-M3000 | Users Guide - Page 289
Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Specifications Paper Jam Problems in the Front of the Product If you see a message that paper has jammed in the front of the product, follow the steps here. 1. Cancel - Epson WorkForce ST-M3000 | Users Guide - Page 290
the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems 290 - Epson WorkForce ST-M3000 | Users Guide - Page 291
Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here. Warning: Never touch the buttons on the - Epson WorkForce ST-M3000 | Users Guide - Page 292
LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover, follow the steps here. 1. Cancel the print job - Epson WorkForce ST-M3000 | Users Guide - Page 293
2. Remove any jammed paper from the rear feed slot, if necessary. 3. Press the buttons to release the rear cover and remove the cover from your product. 293 - Epson WorkForce ST-M3000 | Users Guide - Page 294
the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solution. Parent topic: Solving Paper Problems 294 - Epson WorkForce ST-M3000 | Users Guide - Page 295
Paper Jams in the Automatic Document Feeder If you have problems with paper jams in the automatic document feeder (ADF), follow the steps below or on the LCD screen to clear the jam. 1. Cancel the print - Epson WorkForce ST-M3000 | Users Guide - Page 296
4. Carefully remove any jammed paper. 5. Open the ADF input tray. 296 - Epson WorkForce ST-M3000 | Users Guide - Page 297
6. Carefully remove any jammed paper from beneath the ADF input tray. 7. Close the ADF input tray. 297 - Epson WorkForce ST-M3000 | Users Guide - Page 298
any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size - Epson WorkForce ST-M3000 | Users Guide - Page 299
AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints - Epson WorkForce ST-M3000 | Users Guide - Page 300
printer list and the printer is not paused. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon - Epson WorkForce ST-M3000 | Users Guide - Page 301
Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory. • If you are using - Epson WorkForce ST-M3000 | Users Guide - Page 302
Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print - Epson WorkForce ST-M3000 | Users Guide - Page 303
the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing - Epson WorkForce ST-M3000 | Users Guide - Page 304
dust or stains. • Load paper in the correct direction and slide the edge guides against the edges of the paper. • Select the appropriate Original Size in the you print. Parent topic: Solving Page Layout and Content Problems Related references Copying Options Related tasks Selecting Basic Print - Epson WorkForce ST-M3000 | Users Guide - Page 305
driver window. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic paper is positioned correctly for feeding into the printer. • Slide the edge guides against the edges of the paper. • Clean the scanner glass and document - Epson WorkForce ST-M3000 | Users Guide - Page 306
Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. White or Dark Lines - Epson WorkForce ST-M3000 | Users Guide - Page 307
Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Parent topic: Solving Problems Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you - Epson WorkForce ST-M3000 | Users Guide - Page 308
is not damp, curled, old, or loaded incorrectly in your product. • Use a support sheet with special paper, or load special paper one sheet at a time. • Place also try selecting Short Grain Paper in Extended Settings. • When manually printing 2-sided, make sure the ink is completely dry before - Epson WorkForce ST-M3000 | Users Guide - Page 309
at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment 309 - Epson WorkForce ST-M3000 | Users Guide - Page 310
Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Cleaning the Paper Guide Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try head. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning 310 - Epson WorkForce ST-M3000 | Users Guide - Page 311
- Printing Software Paper or Media Type Settings - Control Panel Related tasks Cleaning the Paper Guide Refilling the Ink Tank Related topics Loading Paper Grainy Printout If your printouts are grainy, try quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems 311 - Epson WorkForce ST-M3000 | Users Guide - Page 312
scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Scanning is Slow Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer - Epson WorkForce ST-M3000 | Users Guide - Page 313
both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related topics Starting a Scan 313 - Epson WorkForce ST-M3000 | Users Guide - Page 314
Do Not Match Original Colors Scanned Image Edges are Cropped Characters are Not Recognized During Conversion to Editable Text (OCR) Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your - Epson WorkForce ST-M3000 | Users Guide - Page 315
when you scan it. If you are scanning from the ADF, try cleaning the ADF and scan again. Parent topic: Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Image is Distorted or Blurry If a scanned image appears distorted or blurry, try these solutions: • Make sure - Epson WorkForce ST-M3000 | Users Guide - Page 316
block external light as you scan it. Parent topic: Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark, try these • Select Text Enhancement. Parent topic: Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern - Epson WorkForce ST-M3000 | Users Guide - Page 317
for scanning. If necessary, move your original away from the edges of the scanner glass slightly. Parent topic: Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Characters are Not Recognized During Conversion to Editable Text (OCR) If characters in your scanned - Epson WorkForce ST-M3000 | Users Guide - Page 318
Fax Memory Full Error Appears Fax Quality is Poor Sent Fax is Received in an Incorrect Size Received Fax is Not Printed Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • If an error code is displayed on the control panel - Epson WorkForce ST-M3000 | Users Guide - Page 319
report using your product control panel or fax software to help diagnose the problem. • Verify that the telephone wall jack works by connecting a phone have trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service, - Epson WorkForce ST-M3000 | Users Guide - Page 320
mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related tasks to your product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until the product's - Epson WorkForce ST-M3000 | Users Guide - Page 321
Connecting a Telephone or Answering Machine Receiving Faxes Manually Fax Memory Full Error Appears If you see Clear any product errors, then ask the sender to resend the fax. Parent topic: Solving Faxing Problems Related tasks Setting Up the Fax Utility - Windows Fax Quality is Poor If you receive a - Epson WorkForce ST-M3000 | Users Guide - Page 322
and that the correct paper size is selected on the control panel. • Clean the scanner glass and document cover. Parent topic: Solving Faxing Problems Related tasks Cleaning Your Product Related topics Placing Originals on the Product Received Fax is Not Printed If a received fax is not printed, try - Epson WorkForce ST-M3000 | Users Guide - Page 323
Fax Options Using the Fax Utility - Windows Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product Software - Mac Parent topic - Epson WorkForce ST-M3000 | Users Guide - Page 324
of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan 2 and click Uninstall. • Windows a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support ( - Epson WorkForce ST-M3000 | Users Guide - Page 325
options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail - Epson WorkForce ST-M3000 | Users Guide - Page 326
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows - Epson WorkForce ST-M3000 | Users Guide - Page 327
or later Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System - Epson WorkForce ST-M3000 | Users Guide - Page 328
[184 × 267 mm]) Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]) Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]) Plain paper Weight Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Plain paper: 17 lb - Epson WorkForce ST-M3000 | Users Guide - Page 329
Related references Compatible Epson Papers Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders 1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.81 inches (46 mm) minimum - Epson WorkForce ST-M3000 | Users Guide - Page 330
Envelopes 1 Right/left margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.20 inch (5 mm) minimum 3 Reduced print quality area/right: 0.95 inch (24 mm) minimum 4 Reduced print quality area/left: 1.81 inches (46 mm) minimum Parent topic: Technical Specifications Scanning Specifications - Epson WorkForce ST-M3000 | Users Guide - Page 331
external Black and white: 16 bits per pixel internal 1 bit per pixel external LED Parent topic: Technical Specifications Fax Specifications Fax type Supported lines Speed Walk-up black-and-white and color fax capability (ITU-T Super Group 3); black-and-white only for receiving faxes Standard - Epson WorkForce ST-M3000 | Users Guide - Page 332
Resolution Page memory Redial Interface Monochrome: Standard: 203 pixels per inch × 98 lines per inch (8 pixels per mm × 3.85 lines per mm) Fine: 203 pixels per inch × 196 lines per inch (8 pixels per mm × 7.7 lines per mm) Super Fine: 203 pixels per inch × 392 lines per inch (8 pixels per mm × 15 - Epson WorkForce ST-M3000 | Users Guide - Page 333
Ink Specifications Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. The included ink bottle must be used for printer setup and is not for resale. The printer ships with a full ink bottle and part of the ink from the - Epson WorkForce ST-M3000 | Users Guide - Page 334
Parent topic: Technical Specifications Electrical Specifications Power supply rating Rated frequency range Rated current Power consumption (with USB connection) 100 to 240 V 50/60 Hz 0.5 to 0.2 A Standalone copying: Approximately 12.0 W (ISO/IEC24712) Ready mode: Approximately 5.7 W Sleep mode: - Epson WorkForce ST-M3000 | Users Guide - Page 335
modes IEEE 802.11 b/g/n; IEEE 802.11n is available only for the HT20 2.4 GHz 20 dBm (EIRP) Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Security Note: Wi-Fi Direct Simple AP mode available even if you connect the product to an Ethernet network. WPA2-PSK - Epson WorkForce ST-M3000 | Users Guide - Page 336
must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna - Epson WorkForce ST-M3000 | Users Guide - Page 337
Epson product, read and follow these safety instructions. General Product Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety Instructions Parent topic: Notices General Product Safety Instructions • Be sure to follow all warnings and - Epson WorkForce ST-M3000 | Users Guide - Page 338
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere - Epson WorkForce ST-M3000 | Users Guide - Page 339
service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service Parent topic: Important Safety Instructions LCD Screen Safety Instructions • Use only a If discomfort or vision problems remain after a thorough pieces; contact Epson for support. • Do not - Epson WorkForce ST-M3000 | Users Guide - Page 340
be provided to the telephone company. Applicable certification jack Universal Service Order Codes ("USOC") for the equipment: RJ11C. A plug connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices - Epson WorkForce ST-M3000 | Users Guide - Page 341
modifications to maintain uninterrupted service. If you have problems with this product and require technical or customer support, please visit www.epson this information into your fax machine, click the link below for instructions on entering fax header information. According to the FCC's electrical - Epson WorkForce ST-M3000 | Users Guide - Page 342
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular - Epson WorkForce ST-M3000 | Users Guide - Page 343
Parent topic: Notices Related tasks Using the Fax Setup Wizard Binding Arbitration and Class Waiver 1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term " - Epson WorkForce ST-M3000 | Users Guide - Page 344
1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small claims court of your state or municipality if the action is within that court's jurisdiction and is pending only in that court. 1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON - Epson WorkForce ST-M3000 | Users Guide - Page 345
to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding individual - Epson WorkForce ST-M3000 | Users Guide - Page 346
trademark, EPSON Exceed Your Vision is a registered logomark, and Epson ConnectTM is a trademark of Seiko Epson Corporation. Epson StoreSM is a service mark of Epson America, Inc. Epson iPrintTM and Remote PrintTM are trademarks of Seiko Epson Corporation. Windows is a registered trademark of - Epson WorkForce ST-M3000 | Users Guide - Page 347
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as - Epson WorkForce ST-M3000 | Users Guide - Page 348
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR
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ST-M3000 User's Guide