Epson WorkForce WF-2860 Users Guide
Epson WorkForce WF-2860 Manual
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- Epson WorkForce WF-2860 | Users Guide - Page 1
WF-2860 User's Guide - Epson WorkForce WF-2860 | Users Guide - Page 2
- Epson WorkForce WF-2860 | Users Guide - Page 3
Contents WF-2860 User's Guide...13 Product Basics ...14 Using the Control Panel ... Epson Connect Solutions for Smartphones, Tablets, and More 33 Setting Up Epson Connect Services 34 Using Epson Email Print ...36 Using the Epson iPrint Mobile App 36 Using Epson Remote Print ...37 Using Epson Scan - Epson WorkForce WF-2860 | Users Guide - Page 4
Android Printing Using the Epson Print Enabler 41 Using Fire OS Printing ...41 Using Windows 10 Mobile Printing ...42 Using Epson Print and Scan App with Windows Tablets 42 Using the Mopria Print Service ...43 Printing and Scanning with NFC from Your Android Device 44 Wi-Fi or Wired Networking... - Epson WorkForce WF-2860 | Users Guide - Page 5
the Language of the Printer Software Screens 104 Changing Automatic Update Options 106 Printing with the Built-in Epson Driver - Windows 10 S 106 Selecting Print Settings - Windows 10 S 107 Printing on a Mac ...111 Selecting Basic Print Settings - Mac 112 Print Quality Settings - Mac...116 - Epson WorkForce WF-2860 | Users Guide - Page 6
129 Scanning to a Connected Computer 130 Scanning to the Cloud...133 Scanning Using Web Services for Devices (WSD) - Windows 134 Control Panel Scanning Options 135 Changing Default Scan Job Settings 136 Starting a Scan Using the Epson Scan 2 Icon 137 Starting a Scan from a Scanning Program - Epson WorkForce WF-2860 | Users Guide - Page 7
the Fax Utility - Windows 183 Sending Faxes Using the Fax Utility - Mac 185 Receiving Faxes...188 Fax Reception ...188 Receiving Faxes Automatically 189 Receiving Faxes Manually...189 Receiving a Fax by Polling ...190 Saving and Viewing Received Faxes 191 7 - Epson WorkForce WF-2860 | Users Guide - Page 8
211 Conserving Low Black Ink with Windows 213 Maintenance Box Replacement ...213 Adjusting Print Quality...215 Print Head Maintenance...215 Print Head Nozzle Check...215 Checking the Nozzles Using the Product Control Panel 216 Checking the Nozzles Using a Computer Utility 218 Print Head Cleaning - Epson WorkForce WF-2860 | Users Guide - Page 9
Paper Ejection Problems ...255 Solving Problems Printing from a Computer 256 Nothing Prints ...256 Product Icon Does Not Appear in Windows Taskbar 257 Printing is Slow ...257 Solving Page Layout and Content Problems 259 Inverted Image...259 Too Many Copies Print ...260 Blank Pages Print ...260 - Epson WorkForce WF-2860 | Users Guide - Page 10
Print Quality Problems ...264 White or Dark Lines in Printout ...264 Blurry or Smeared Printout ...265 Faint Printout or Printout Has Gaps 266 Grainy Printout...267 Incorrect Colors ...268 Solving Scanning Problems ...268 Scanning Software Does Not Operate Correctly 269 Cannot Start Epson Scan - Epson WorkForce WF-2860 | Users Guide - Page 11
293 Important Safety Instructions...293 General Product Safety Instructions 293 Ink Cartridge Safety Instructions 295 Wireless Connection Safety Instructions 296 LCD Screen Safety Instructions 296 Telephone Equipment Safety Instructions 297 Important Privacy Notice (Printer Serial Number 297 - Epson WorkForce WF-2860 | Users Guide - Page 12
Copyright Attribution ...305 12 - Epson WorkForce WF-2860 | Users Guide - Page 13
WF-2860 User's Guide Welcome to the WF-2860 User's Guide. For a printable PDF copy of this guide, click here. 13 - Epson WorkForce WF-2860 | Users Guide - Page 14
, and More Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Printing and Scanning with NFC from Your Android Device Using - Epson WorkForce WF-2860 | Users Guide - Page 15
Control Panel Buttons and Lights 1 The power button and light 2 The home button 3 The received fax light 4 The LCD screen 5 The help button 6 NFC (Near Field Communication) tag The LCD Screen Status Icon Information Navigating the LCD Screen Entering Characters on the LCD Screen Viewing Animations - Epson WorkForce WF-2860 | Users Guide - Page 16
and settings 4 Setting options 5 Displays available buttons Parent topic: Control Panel Buttons and Lights Related references LCD Screen Safety Instructions Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Icons Description - Epson WorkForce WF-2860 | Users Guide - Page 17
is available; select the icon to display the information There is a problem with the indicated setting; select the icon for information on resolving the problem Indicates that there is data that has not been read, printed, or saved; the displayed number indicates the number of data items Parent - Epson WorkForce WF-2860 | Users Guide - Page 18
Navigating the LCD Screen Follow these guidelines to navigate and use the menus on the LCD screen. Tap or press the screen to select an item or icon Flick the screen to scroll swiftly Slide your finger across the screen to move items To change a setting, tap anywhere on the setting. 18 - Epson WorkForce WF-2860 | Users Guide - Page 19
To enter a value in a field, tap the field to display the on-screen keyboard. Parent topic: Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. On-screen keyboard 1 Displays the character count 2 Moves - Epson WorkForce WF-2860 | Users Guide - Page 20
entered number 4 Deletes the previous number Parent topic: Control Panel Buttons and Lights Viewing Animations You can view animations on the LCD screen to help guide you through a procedure or troubleshoot a problem. 1. Press the help button. 20 - Epson WorkForce WF-2860 | Users Guide - Page 21
You see a screen like this: 2. Select Troubleshooting if you experience a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available topics and follow the on-screen instructions. The following is an example of a screen you may see: 1 Displays the - Epson WorkForce WF-2860 | Users Guide - Page 22
2 Select to view the previous step 3 Indicates your overall progress through the animation 4 Select to view the next step Parent topic: Control Panel Buttons and Lights Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your - Epson WorkForce WF-2860 | Users Guide - Page 23
setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour. 8. Select Date/Time. 9. Select the date format you want to use. 10. Use the displayed keypad to - Epson WorkForce WF-2860 | Users Guide - Page 24
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1. - Epson WorkForce WF-2860 | Users Guide - Page 25
You see a screen like this: 4. Select Basic Settings. 5. Select Sound. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8. Press the + or - icons to adjust the volume. 9. Select OK to exit. Parent - Epson WorkForce WF-2860 | Users Guide - Page 26
You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Press the + or - icons to decrease or increase the brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD - Epson WorkForce WF-2860 | Users Guide - Page 27
You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back Parent - Epson WorkForce WF-2860 | Users Guide - Page 28
Product Parts - Front 1 Automatic Document Feeder (ADF) cover 2 ADF input tray 3 ADF edge guide 4 ADF document support 5 ADF output tray extension 6 ADF output tray 28 - Epson WorkForce WF-2860 | Users Guide - Page 29
1 Output tray 2 Paper cassette 3 Paper cassette edge guides 4 Legal-size paper guide Parent topic: Product Parts Locations Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 29 - Epson WorkForce WF-2860 | Users Guide - Page 30
4 Front cover 1 Scanner unit 2 Ink cartridge holder Parent topic: Product Parts Locations Product Parts - Back 1 Maintenance box cover 30 - Epson WorkForce WF-2860 | Users Guide - Page 31
2 Rear cover (duplexer) 3 AC inlet 4 LAN port 5 USB port 6 EXT port 7 LINE port Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and - Epson WorkForce WF-2860 | Users Guide - Page 32
You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. 6. Press the - or + icons to decrease or increase the number of minutes. Note: You can also press the minutes field and use the displayed numeric keypad to enter the number of minutes. 7. Select OK when you are finished. - Epson WorkForce WF-2860 | Users Guide - Page 33
between 30minutes and 12h (12 hours). Parent topic: Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe. Note: If - Epson WorkForce WF-2860 | Users Guide - Page 34
Related tasks Using AirPrint Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Printing and Scanning with NFC from Your Android Device - Epson WorkForce WF-2860 | Users Guide - Page 35
You see a screen like this: 4. Select Web Service Settings. 5. Select Epson Connect Services You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More 35 - Epson WorkForce WF-2860 | Users Guide - Page 36
tasks Setting Up Epson Connect Services Related topics Wi-Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless - Epson WorkForce WF-2860 | Users Guide - Page 37
computer application and choose the Remote Print option for your Epson product. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related tasks Setting Up Epson Connect Services Related topics Wi-Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan to Cloud service - Epson WorkForce WF-2860 | Users Guide - Page 38
, Tablets, and More Related tasks Setting Up Epson Connect Services Related topics Wi-Fi or Wired Networking Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software. Note: If you disabled paper - Epson WorkForce WF-2860 | Users Guide - Page 39
instructions. 10. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson - Epson WorkForce WF-2860 | Users Guide - Page 40
Google Cloud Print on a Chromebook With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to OK button on your product to confirm the Google Cloud Print connection and print a test page. Your product is now linked to your Google Account and - Epson WorkForce WF-2860 | Users Guide - Page 41
website for a list of supported apps. Parent topic: Using Google Cloud Print Related tasks Printing From a Chromebook Related topics Wi-Fi or Wired Networking Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android - Epson WorkForce WF-2860 | Users Guide - Page 42
above, your device automatically uses the built-in Mopria Print Service app to print. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Fire OS Printing (one of many Epson Connect Partner Solutions) and check the compatibility of your - Epson WorkForce WF-2860 | Users Guide - Page 43
or scan. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson Print and Scan App. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using the Mopria Print Service You can use the Mopria Print Service to print from - Epson WorkForce WF-2860 | Users Guide - Page 44
sure Epson iPrint is installed on your Android device. 2. Make sure Simple AP mode or Wi-Fi Direct is enabled on your product and that you are using the default Wi-Fi Direct password. Note: NFC printing and scanning will not work if you changed the default Wi-Fi Direct password. 3. Do one of - Epson WorkForce WF-2860 | Users Guide - Page 45
the NFC antenna of your Android device to the NFC tag on your product to start printing or scanning. Parent topic: Product Basics Related concepts Wi-Fi Direct Mode Setup Related tasks Using the Epson iPrint Mobile App Related topics Wi-Fi or Wired Networking Placing Originals on the Product 45 - Epson WorkForce WF-2860 | Users Guide - Page 46
) Printing a Network Status Sheet Changing or Updating Network Connections Related references Wireless Connection Safety Instructions Network default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password - Epson WorkForce WF-2860 | Users Guide - Page 47
access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router - Epson WorkForce WF-2860 | Users Guide - Page 48
product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may - Epson WorkForce WF-2860 | Users Guide - Page 49
You see a screen like this: 6. Select the name of your wireless network or select Enter Manually to enter the name manually. If you are entering the name manually, use the displayed keyboard to enter your network name. Note: The network name and password are case sensitive. Be sure to correctly - Epson WorkForce WF-2860 | Users Guide - Page 50
and select Start Setup to begin setup. 9. Do one of the following: • If setup was successful, select Print Check Report to print a network setup report or OK to finish with to try again. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet - Epson WorkForce WF-2860 | Users Guide - Page 51
wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode You - Epson WorkForce WF-2860 | Users Guide - Page 52
2. Select the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Select Start Setup. 5. Select Start Setup again. You see a screen like this: 52 - Epson WorkForce WF-2860 | Users Guide - Page 53
can also scan the QR Code on the LCD screen to view online setup instructions. 8. Press the home button to return to the Home screen. The Wi-Fi Direct icon is displayed on the LCD screen and indicates if Wi-Fi Direct is enabled on the product. If you are printing from a computer, make - Epson WorkForce WF-2860 | Users Guide - Page 54
a computer, make sure you installed the network software as described on the Start Here sheet. Parent topic: Wi-Fi Protected Setup (WPS) Related references Status Icon Information Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems - Epson WorkForce WF-2860 | Users Guide - Page 55
. You see a screen like this: 4. Select Network Settings. 5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print to print the status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or - Epson WorkForce WF-2860 | Users Guide - Page 56
connected your product to your computer using a USB connection, you can change to a Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet - Epson WorkForce WF-2860 | Users Guide - Page 57
install your product software from the Epson website. 6. Follow the on-screen instructions to install the software. 7. When you see the Select Your Connection screen, select Wired network connection. 8. If you see a Select Setup Option screen, select Set up printer for the first time. 9. Continue - Epson WorkForce WF-2860 | Users Guide - Page 58
to disable Wi-Fi. 8. When finished, press the home button to return to the Home screen. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet 58 - Epson WorkForce WF-2860 | Users Guide - Page 59
will do. Loading Paper in the Cassette Paper Loading Capacity Double-sided Printing Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Printing Software Selecting the Default Printer Settings Loading Paper in the Cassette You can load paper up to this - Epson WorkForce WF-2860 | Users Guide - Page 60
2. Pull out the paper cassette until it stops. 3. Squeeze the tab on the right edge guide and slide the edge guides outward. 60 - Epson WorkForce WF-2860 | Users Guide - Page 61
4. Do one of the following: • Insert paper into the cassette with the glossy or printable side facedown and slide it in until it stops. Note: Make sure the paper is loaded against the rear of the cassette. • For legal-size paper, extend the legal paper guide and load paper using the guide line as - Epson WorkForce WF-2860 | Users Guide - Page 62
10 envelopes with the printable side facedown and flap edge right, as shown. 5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 6. Slide the cassette back into the product until it stops. 7. Select the size and type - Epson WorkForce WF-2860 | Users Guide - Page 63
on the edge guides and not sticking out from the rear end of the cassette. • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • If print quality declines when printing multiple envelopes, try loading one envelope at a time - Epson WorkForce WF-2860 | Users Guide - Page 64
120 sheets 100 sheets 20 sheets If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time. 1 sheet 10 envelopes Parent topic: Loading Paper Double-sided Printing Capacity You can print double-sided using Auto or Manual mode on the paper types and sizes listed here. 64 - Epson WorkForce WF-2860 | Users Guide - Page 65
× 279 mm]) Double-sided printing capacity Auto Manual 150 sheets 30 sheets - 120 sheets - 1 sheet 30 sheets 1 sheet You cannot print double-sided on the following paper types: • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte • Epson Ultra Premium Presentation Paper - Epson WorkForce WF-2860 | Users Guide - Page 66
Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or - Epson WorkForce WF-2860 | Users Guide - Page 67
(127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) Glossy 5 × 7 inches (127 × 178 mm) 8 Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in - Epson WorkForce WF-2860 | Users Guide - Page 68
× 11 inches [216 × 279 mm]) Parent topic: Loading Paper Paper or Media Type Settings - Printing Software For this paper Plain paper Epson Bright White Paper Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer paper Envelopes Select this paper Type or Media Type setting Plain - Epson WorkForce WF-2860 | Users Guide - Page 69
are available only when printing from your computer; they do not apply to your product's control panel settings. Parent topic: Loading Paper Related references Paper Type Settings - Control Panel Selecting the Default Printer Settings You can change the default printer settings using the control - Epson WorkForce WF-2860 | Users Guide - Page 70
any of the displayed settings as necessary. 4. When you are finished, press the home button to exit. Printer Settings Options Selecting the Paper Settings - Control Panel Parent topic: Loading Paper Printer Settings Options Select the printer setting options you want to use for your print jobs. 70 - Epson WorkForce WF-2860 | Users Guide - Page 71
Select On to skip printing of blank pages automatically Selects an action to perform when a 2-sided printing error or a memory full error occurs. Select On to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a memory - Epson WorkForce WF-2860 | Users Guide - Page 72
ink after printing on one side of the paper before printing the other side in double-sided printing to prevent ink smearing Select whether to allow USB communication with the product Note: Universal Print Settings are applied when you print from an external device without using the printer driver - Epson WorkForce WF-2860 | Users Guide - Page 73
one topic: Selecting the Default Printer Settings Paper Type Settings - Epson Ultra Premium Photo Paper Luster Epson Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Doublesided Epson - Epson WorkForce WF-2860 | Users Guide - Page 74
Related references Paper or Media Type Settings - Printing Software 74 - Epson WorkForce WF-2860 | Users Guide - Page 75
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover - Epson WorkForce WF-2860 | Users Guide - Page 76
inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. you may damage the product. Remove your originals after scanning. If you leave the originals on the scanner glass place single- or multi-page original documents in the Automatic - Epson WorkForce WF-2860 | Users Guide - Page 77
1. Open the ADF document support and slide out the ADF output tray extension. 2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges. 77 - Epson WorkForce WF-2860 | Users Guide - Page 78
4. Insert the originals into the ADF faceup and top-edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up. 78 - Epson WorkForce WF-2860 | Users Guide - Page 79
5. Slide the ADF edge guide against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown. Select the link below to select the copy orientation setting that matches how you loaded your - Epson WorkForce WF-2860 | Users Guide - Page 80
of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass. 2. Load the paper you want to print on. 3. Press the home button, if necessary. 4. Select Copy. You see a screen like this: 5. To print more than one copy, select - Epson WorkForce WF-2860 | Users Guide - Page 81
view and change additional copy settings, if necessary. 8. When you are ready to copy, select the Copy icon. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Copying Options Related topics Placing Originals on the Product Copying Options Select the copying options - Epson WorkForce WF-2860 | Users Guide - Page 82
one size to another Select the document size of your original Copies each page of the original onto an individual sheet Copies 2 page documents onto one ID card onto one side of a sheet of paper Adjusts the amount to expand the original photo when printing borderless photos Parent topic: Copying 82 - Epson WorkForce WF-2860 | Users Guide - Page 83
on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with the Built-in Epson Driver - Windows - Epson WorkForce WF-2860 | Users Guide - Page 84
command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select - Epson WorkForce WF-2860 | Users Guide - Page 85
on both sides of the paper, select a 2-Sided Printing option. 11. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select one of the settings in the Multi-Page menu and select the printing options you want. 12. To print multiple copies and arrange their - Epson WorkForce WF-2860 | Users Guide - Page 86
the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper - Epson WorkForce WF-2860 | Users Guide - Page 87
and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the short edge - Epson WorkForce WF-2860 | Users Guide - Page 88
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button. 88 - Epson WorkForce WF-2860 | Users Guide - Page 89
settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can - Epson WorkForce WF-2860 | Users Guide - Page 90
Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in - Epson WorkForce WF-2860 | Users Guide - Page 91
size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to percentage. Select the percentage in the % menu. 2. Select one of the following Color Correction options: • Select Automatic to automatically - Epson WorkForce WF-2860 | Users Guide - Page 92
and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3. To add the following - Epson WorkForce WF-2860 | Users Guide - Page 93
Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones - Epson WorkForce WF-2860 | Users Guide - Page 94
in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other - Epson WorkForce WF-2860 | Users Guide - Page 95
or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time - Epson WorkForce WF-2860 | Users Guide - Page 96
. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab. You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 96 - Epson WorkForce WF-2860 | Users Guide - Page 97
additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see - Epson WorkForce WF-2860 | Users Guide - Page 98
can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Remove white borders Removes - Epson WorkForce WF-2860 | Users Guide - Page 99
other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page - Epson WorkForce WF-2860 | Users Guide - Page 100
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows 100 - Epson WorkForce WF-2860 | Users Guide - Page 101
jobs waiting to print, click Print Queue. • To check ink status, click Consumables Status. Parent topic: Printing Your Document or Photo - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the - Epson WorkForce WF-2860 | Users Guide - Page 102
Settings tab by changing the user or group permissions in the Security tab. 3. Click Driver Settings. You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you - Epson WorkForce WF-2860 | Users Guide - Page 103
of gray only Allows printing on one side of the paper only Allows printing on both sides of the paper Prohibits multi-page settings Allows printing of 2 pages on one sheet of paper Allows printing of 4 pages on one sheet of paper Parent topic: Locking Printer Settings - Windows Selecting Default - Epson WorkForce WF-2860 | Users Guide - Page 104
for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults - Epson WorkForce WF-2860 | Users Guide - Page 105
or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next - Epson WorkForce WF-2860 | Users Guide - Page 106
2. Select Software Update Settings. You see this window: 3. Do one of the following: • To change how often the software checks manually. Parent topic: Printing with Windows Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing - Epson WorkForce WF-2860 | Users Guide - Page 107
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store. You cannot download and install any Epson product software from the - Epson WorkForce WF-2860 | Users Guide - Page 108
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. 108 - Epson WorkForce WF-2860 | Users Guide - Page 109
see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to the - Epson WorkForce WF-2860 | Users Guide - Page 110
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 110 - Epson WorkForce WF-2860 | Users Guide - Page 111
orient the page layout. The icon next to each option shows the layout. 13. Click OK to save your settings. You see your application's Print window. 14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your - Epson WorkForce WF-2860 | Users Guide - Page 112
Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Related tasks Checking for Software Updates Selecting Basic Print Settings - Mac Select the basic - Epson WorkForce WF-2860 | Users Guide - Page 113
the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window - Epson WorkForce WF-2860 | Users Guide - Page 114
setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such - Epson WorkForce WF-2860 | Users Guide - Page 115
photo. If the option is grayed out, change the Media Type setting to a paper type that supports borderless printing. 12. Select any of the available print options. Print Quality Settings - Mac Print Options - Mac Parent topic: Printing on a Mac Related references Paper or Media Type Settings - Epson WorkForce WF-2860 | Users Guide - Page 116
Related tasks Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Printing Your Document or Photo - Mac Print Quality Settings - Mac You can select any of the Print Quality settings to fine-tune the quality of - Epson WorkForce WF-2860 | Users Guide - Page 117
may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 1. Select the size of the paper you - Epson WorkForce WF-2860 | Users Guide - Page 118
from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting - Epson WorkForce WF-2860 | Users Guide - Page 119
pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided - Epson WorkForce WF-2860 | Users Guide - Page 120
of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing on a Mac Double-sided Printing Options and Adjustments - Mac You can select any of the available - Epson WorkForce WF-2860 | Users Guide - Page 121
-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before - Epson WorkForce WF-2860 | Users Guide - Page 122
the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing on a Mac Color Matching and Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using - Epson WorkForce WF-2860 | Users Guide - Page 123
Mac You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options - Epson WorkForce WF-2860 | Users Guide - Page 124
on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed. Permit temporary black printing Allows you to print using black ink when color ink is expended. High - Epson WorkForce WF-2860 | Users Guide - Page 125
may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the - Epson WorkForce WF-2860 | Users Guide - Page 126
a Mac Related tasks Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following - Epson WorkForce WF-2860 | Users Guide - Page 127
have Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps. Parent topic: Printing from a Computer Related tasks Using Google - Epson WorkForce WF-2860 | Users Guide - Page 128
Cancelling Printing Using a Product Button If you need to cancel printing, select Cancel. Parent topic: Printing from a Computer 128 - Epson WorkForce WF-2860 | Users Guide - Page 129
a Scan Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan - Epson WorkForce WF-2860 | Users Guide - Page 130
you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only). To use this feature, you must first set up WSD (Web Services for Devices) on the computer. 6. Follow the instructions in the links below - Epson WorkForce WF-2860 | Users Guide - Page 131
email. You can also set up custom scan settings using Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for - Epson WorkForce WF-2860 | Users Guide - Page 132
Save as PDF and choose one of the following options: • Save as JPEG to save the scanned image as a JPEG file. • Save as PDF to save the scanned document or image as a PDF file. • Attach to email to open the default email software on your computer and save the scanned document or images as a JPEG - Epson WorkForce WF-2860 | Users Guide - Page 133
to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning. 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4. Select Cloud - Epson WorkForce WF-2860 | Users Guide - Page 134
Options Related tasks Setting Up Epson Connect Services Using Epson Scan to Cloud Scanning Using Web Services for Devices (WSD) - Windows You can scan originals to a computer from the product control panel using WSD (Web Services for Devices) for network scanning in Windows 10, Windows 8.x, Windows - Epson WorkForce WF-2860 | Users Guide - Page 135
home button, if necessary. 4. Select Scan. You see a screen like this: 5. Select Computer (WSD). 6. Select a computer. 7. Select Save to start scanning. Your product scans your original and saves the scanned file to the selected computer. Parent topic: Starting a Scan Using the Product Control Panel - Epson WorkForce WF-2860 | Users Guide - Page 136
Settings You can view or change the default scan job settings your product uses when you scan to your computer. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 10: Click and select EPSON Software > Event Manager. • Windows 8.x: Navigate to the - Epson WorkForce WF-2860 | Users Guide - Page 137
OK. 7. Click Close to close the Event Manager window. Parent topic: Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your - Epson WorkForce WF-2860 | Users Guide - Page 138
You see an Epson Scan 2 window like this: 138 - Epson WorkForce WF-2860 | Users Guide - Page 139
cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note - Epson WorkForce WF-2860 | Users Guide - Page 140
You see an Epson Scan 2 window like this: 140 - Epson WorkForce WF-2860 | Users Guide - Page 141
Parent topic: Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S - Epson WorkForce WF-2860 | Users Guide - Page 142
You see this window: 142 - Epson WorkForce WF-2860 | Users Guide - Page 143
your original and displays the results in the Epson Scan 2 window. 8. Reinsert your original into the ADF, if necessary. 9. Select any of the additional settings that you want to use on the Main Settings tab. 10. Do one of the following: • If you're scanning in Document Mode, select any of the - Epson WorkForce WF-2860 | Users Guide - Page 144
pages and changing the page order. Note: To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is saved as a separate file. Parent topic: Scanning in Epson Scan - Epson WorkForce WF-2860 | Users Guide - Page 145
- Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings programs. Color Enhance Enhances the shades of the color you select in the scanned image. This setting is available only if you select Grayscale or Black & - Epson WorkForce WF-2860 | Users Guide - Page 146
text is recognized using Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs - Epson WorkForce WF-2860 | Users Guide - Page 147
printing or editing properties. 12. Click OK. 13. Confirm the File Name setting and select a Folder setting for your document. 14. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan Epson Scan retouch your scanned image.) when multiple pages are saved - Epson WorkForce WF-2860 | Users Guide - Page 148
the Resolution setting to 600 dpi. • You will scan the image at 100% or smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: 96 to 200 dpi • Print/fax/convert to editable text (OCR)/create searchable - Epson WorkForce WF-2860 | Users Guide - Page 149
Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status Printing Fax Reports Related references Telephone Equipment Safety Instructions Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send - Epson WorkForce WF-2860 | Users Guide - Page 150
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson WorkForce WF-2860 | Users Guide - Page 151
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. 151 - Epson WorkForce WF-2860 | Users Guide - Page 152
the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS. Parent topic: Faxing Related references Basic Settings - Fax Related tasks Setting the Number of - Epson WorkForce WF-2860 | Users Guide - Page 153
in the fax header identifies the source of the faxes you send. 6. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Settings. Select the ring pattern to be used for incoming faxes or select All - Epson WorkForce WF-2860 | Users Guide - Page 154
service, select Skip and go to step 9. Note: Distinctive ring services allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one select to receive faxes manually, you need to screen instructions to check the fax connection and print a - Epson WorkForce WF-2860 | Users Guide - Page 155
Setting the Number of Rings to Answer Selecting the Line Type If you connect the product to a PBX phone system or terminal adapter, you must change the product's line type. PBX (Private Branch Exchange) is used in office environments where an external access code such as "9" must be dialed to call - Epson WorkForce WF-2860 | Users Guide - Page 156
1. Press the home button, if necessary. 2. Select Settings > General Settings > Fax Settings > Basic Settings > Rings to Answer. You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for - Epson WorkForce WF-2860 | Users Guide - Page 157
Fax Report Settings - Fax Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Receive Settings - Fax Select the fax output or print options you want to use for incoming faxes. Fax Output Settings Setting Save to Inbox Options Save to Inbox Options when memory is full - Epson WorkForce WF-2860 | Users Guide - Page 158
Setting Save to Computer Print Settings Setting Auto Reduction Split Page Settings Auto Rotation Add Reception Information 2-Sided Print Start Timing Collation Stack Options No Yes Yes and Print Description Converts received faxes to PDFs and saves them on a computer connected to the product - Epson WorkForce WF-2860 | Users Guide - Page 159
a Transmission Report that includes the upper part of the first page of the sent document Prints a Transmission Report that includes a reduced size of the entire first page of the sent document Prints a simple fax report Prints a fax report that includes error codes Parent topic: Selecting Advanced - Epson WorkForce WF-2860 | Users Guide - Page 160
to call an outside line Fax Header Your Phone Number Select to enter the header information and your phone number for inclusion on outgoing faxes Manual Lets you confirm whether an incoming fax should be printed; a telephone must be connected to the product Auto Automatically receives and - Epson WorkForce WF-2860 | Users Guide - Page 161
same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can handset. Lets you automatically reject faxes from blocked numbers, with blank headers, or from unrecognized contacts Parent topic: Selecting Advanced Fax - Epson WorkForce WF-2860 | Users Guide - Page 162
the product control panel. Also first confirm that you can send and receive faxes using the control panel. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs - Epson WorkForce WF-2860 | Users Guide - Page 163
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 163 - Epson WorkForce WF-2860 | Users Guide - Page 164
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax - Epson WorkForce WF-2860 | Users Guide - Page 165
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window - Epson WorkForce WF-2860 | Users Guide - Page 166
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up - Epson WorkForce WF-2860 | Users Guide - Page 167
You see a screen like this: 4. Select Add Entry. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK. 167 - Epson WorkForce WF-2860 | Users Guide - Page 168
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK. (This field is optional.) 9. Select the Fax Number field, and use the displayed keypad to enter the fax number, and select OK. You can enter up to 64 - Epson WorkForce WF-2860 | Users Guide - Page 169
3. Select Contacts. 4. Select the icon next to the contact you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, and change the - Epson WorkForce WF-2860 | Users Guide - Page 170
You see a screen like this: 3. Select Contacts. 4. Select Add Entry. 5. Select Add Group. You see a screen like this: 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), - Epson WorkForce WF-2860 | Users Guide - Page 171
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK. (This field is optional.) 9. Select Contact(s) Added to the Group. You see your contacts list. 10. Select each contact you want to include in your group. - Epson WorkForce WF-2860 | Users Guide - Page 172
want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the group, select Delete and select Yes FAX Phone Book in the FAX Utility for Windows. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • - Epson WorkForce WF-2860 | Users Guide - Page 173
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 173 - Epson WorkForce WF-2860 | Users Guide - Page 174
You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click - Epson WorkForce WF-2860 | Users Guide - Page 175
. Note: You can create up to 60 speed dial and group dial entries combined. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open - Epson WorkForce WF-2860 | Users Guide - Page 176
You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window: 176 - Epson WorkForce WF-2860 | Users Guide - Page 177
: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. • To create a group dial entry, select - Epson WorkForce WF-2860 | Users Guide - Page 178
machine does not print in color, your fax is automatically sent in black-and-white. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen like this: 4. Do one of the following to select fax recipients: • Manually enter a fax number - Epson WorkForce WF-2860 | Users Guide - Page 179
Direct Send setting is turned on. 7. Select Send. Note: To cancel faxing, select Cancel. Your product scans your original and prompts you to place additional pages, if necessary. After scanning your originals, your product dials the number and sends the fax. Parent topic: Sending Faxes from the - Epson WorkForce WF-2860 | Users Guide - Page 180
the scan resolution and print quality of outgoing faxes Select from various density levels Automatically removes any background color on scanned images Lets you select from various levels of background color adjustment Select On to have the product to ask if you want to scan another page after - Epson WorkForce WF-2860 | Users Guide - Page 181
Sending a Fax at a Specified Time You can send a fax at a time of your choice. You can only schedule one fax at a time. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-andwhite when you use - Epson WorkForce WF-2860 | Users Guide - Page 182
After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the fax tone, select Send on the Recipient tab to start sending the fax. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in blackand-white. 182 - Epson WorkForce WF-2860 | Users Guide - Page 183
Related references Fax Sending Options Related topics Placing Originals on the Product Sending Faxes Using the Fax Utility - Windows You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time, including a cover sheet. 1. Open the file you want to fax and select the - Epson WorkForce WF-2860 | Users Guide - Page 184
Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click Help. 4. Select the Page Range as necessary. (Leave the Number of copies set to - Epson WorkForce WF-2860 | Users Guide - Page 185
recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter Mac You can send a fax from a Mac printing program using the FAX Utility. You can fax up to 100 pages at a time, including a cover sheet. 1. Open - Epson WorkForce WF-2860 | Users Guide - Page 186
utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set to - Epson WorkForce WF-2860 | Users Guide - Page 187
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • - Epson WorkForce WF-2860 | Users Guide - Page 188
topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Saving and Viewing Received Faxes Selecting Received Fax Options Using the Fax Utility - Windows Parent topic - Epson WorkForce WF-2860 | Users Guide - Page 189
faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press before receiving a fax. Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen - Epson WorkForce WF-2860 | Users Guide - Page 190
a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this - Epson WorkForce WF-2860 | Users Guide - Page 191
, or reset the password for the inbox. Note: You cannot set an Inbox password if you set Option When Memory is Full to Receive and print faxes. 191 - Epson WorkForce WF-2860 | Users Guide - Page 192
the icon. 11. Select one of the printing or deleting options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the FAX Utility for Windows. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the - Epson WorkForce WF-2860 | Users Guide - Page 193
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 193 - Epson WorkForce WF-2860 | Users Guide - Page 194
You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6. To receive notifications when received faxes arrive in - Epson WorkForce WF-2860 | Users Guide - Page 195
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control - Epson WorkForce WF-2860 | Users Guide - Page 196
the previous fax that was sent or received through polling. You can use the Fax Settings > Transmission Report setting to print the report automatically. Fax Log View or print a report on recent fax transmissions. You can use the Settings > General Settings > Fax Settings > Report Settings > Fax Log - Epson WorkForce WF-2860 | Users Guide - Page 197
Fax Settings List Print a list of the current fax communication settings. Protocol Trace Print a detailed report for the previous sent or received fax. Parent topic: Printing Fax Reports 197 - Epson WorkForce WF-2860 | Users Guide - Page 198
end of its service life, you need to replace it. You may also need to replace a cartridge that is more than six months old if your printouts do not look their best, even after cleaning and aligning the print head. Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes - Epson WorkForce WF-2860 | Users Guide - Page 199
Cartridges Checking Cartridge and Maintenance Box Status - Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer. 1. To check your status, access the Windows Desktop and - Epson WorkForce WF-2860 | Users Guide - Page 200
You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate - Epson WorkForce WF-2860 | Users Guide - Page 201
You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status 201 - Epson WorkForce WF-2860 | Users Guide - Page 202
a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 202 - Epson WorkForce WF-2860 | Users Guide - Page 203
Yields vary due to print images, settings, and temperatures. Printing infrequently or primarily with one color reduces yields. All cartridges must be installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced cartridges. Ink Cartridge and Maintenance Box - Epson WorkForce WF-2860 | Users Guide - Page 204
before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the product until you are ready to replace them to prevent the print head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the - Epson WorkForce WF-2860 | Users Guide - Page 205
2. Lift up the scanner unit until it clicks. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable or translucent film inside the product. 205 - Epson WorkForce WF-2860 | Users Guide - Page 206
into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children. 4. If you are replacing the black ink cartridge, gently shake the new black ink cartridge four or five times. Do not shake the - Epson WorkForce WF-2860 | Users Guide - Page 207
Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the areas shown here. Doing so may prevent normal operation and printing. 207 - Epson WorkForce WF-2860 | Users Guide - Page 208
6. Remove the yellow tape from the cartridge. Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become unusable. 7. Insert the new cartridge into the holder and push it down until it clicks into place. 208 - Epson WorkForce WF-2860 | Users Guide - Page 209
area. Always store ink cartridges with the label facing up; do not store cartridges upside-down. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Safety Instructions Related tasks Viewing - Epson WorkForce WF-2860 | Users Guide - Page 210
you see a message on the control panel to replace a color ink cartridge, you can temporarily print or copy in black ink. Note the following restrictions when using this feature: • You can print or copy only on plain paper or envelopes • You can print or copy only in black or grayscale • You cannot - Epson WorkForce WF-2860 | Users Guide - Page 211
. 1. Click the printer icon in the Dock. 2. If you see a message telling you that you can temporarily print with only black ink, click the Delete or button to cancel your print job. If you see an error message, click OK. Note: If the message screen appears on another computer on a network, you - Epson WorkForce WF-2860 | Users Guide - Page 212
4. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 5. Select Driver or Options. You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an - Epson WorkForce WF-2860 | Users Guide - Page 213
references Paper or Media Type Settings - Printing Software Maintenance Box Replacement The maintenance box stores surplus ink that gets collected during printing or print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box. 213 - Epson WorkForce WF-2860 | Users Guide - Page 214
box away from direct sunlight. Note: The maintenance box is a user-replaceable part and is not covered by the product warranty. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Viewing Animations 214 - Epson WorkForce WF-2860 | Users Guide - Page 215
Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide - Epson WorkForce WF-2860 | Users Guide - Page 216
Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3. Select Maintenance. You see a screen like this: 4. Select Print Head Nozzle Check. You see a screen like - Epson WorkForce WF-2860 | Users Guide - Page 217
there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. 8. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat - Epson WorkForce WF-2860 | Users Guide - Page 218
Control Panel Related topics Replacing Ink Cartridges and Maintenance Boxes Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows - Epson WorkForce WF-2860 | Users Guide - Page 219
You see a window like this: 4. Click Print. 219 - Epson WorkForce WF-2860 | Users Guide - Page 220
are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks Cleaning the Print Head Using a Computer Utility Related topics Replacing Ink Cartridges and Maintenance Boxes Print Head Cleaning If print quality has declined and the nozzle check pattern - Epson WorkForce WF-2860 | Users Guide - Page 221
print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Cleaning the Print - Epson WorkForce WF-2860 | Users Guide - Page 222
still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Checking the Nozzles Using the Product Control Panel Related topics Replacing Ink Cartridges and Maintenance Boxes Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on - Epson WorkForce WF-2860 | Users Guide - Page 223
2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers - Epson WorkForce WF-2860 | Users Guide - Page 224
after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Checking the Nozzles Using a Computer Utility 224 - Epson WorkForce WF-2860 | Users Guide - Page 225
Related topics Replacing Ink Cartridges and Maintenance Boxes Aligning the Print Head Using the Product Control Panel If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding - Epson WorkForce WF-2860 | Users Guide - Page 226
the pattern with the least amount of separation or overlap. 10. Select Ruled Line Alignment and follow the on-screen instructions to print an alignment sheet. 11. Check the printed pattern on the alignment sheet and for each set of patterns, select the number representing the pattern with the least - Epson WorkForce WF-2860 | Users Guide - Page 227
. Continue following the rest of the on-screen instructions to finish with the alignment. Parent topic: Adjusting Print Quality Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. Load plain paper in this size: Letter - Epson WorkForce WF-2860 | Users Guide - Page 228
Scroll down and select Paper Guide Cleaning. 5. Follow the on-screen instructions to clean the paper guide. 6. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related tasks Cleaning the Paper Rollers Cleaning the Print Head Path Viewing Product - Epson WorkForce WF-2860 | Users Guide - Page 229
• Print Status Sheet > Usage History Sheet to print your product's usage history • Print Counter to view or print a sheet displaying the total number of prints your product has produced Parent topic: Adjusting Print Quality 229 - Epson WorkForce WF-2860 | Users Guide - Page 230
Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Print Head Path Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year - Epson WorkForce WF-2860 | Users Guide - Page 231
6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover. 8. Open - Epson WorkForce WF-2860 | Users Guide - Page 232
9. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 10. Open the ADF input tray. 232 - Epson WorkForce WF-2860 | Users Guide - Page 233
11. Clean the area shown here. 12. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Cleaning the Paper Rollers If you encounter issues with paper feeding from the cassettes, clean the paper - Epson WorkForce WF-2860 | Users Guide - Page 234
4. Slide out the paper cassette and remove any loaded paper. 5. Place the product on its side as shown. Warning: Be careful not to trap your fingers under the product. 234 - Epson WorkForce WF-2860 | Users Guide - Page 235
extended period of time. Ink may leak. 8. Replace the paper, slide in the paper cassette, and connect the power cable and any interface cables. Parent topic: Cleaning and Transporting Your Product Related tasks Cleaning the Paper Guide Cleaning the Print Head Path Cleaning the Print Head Path If the - Epson WorkForce WF-2860 | Users Guide - Page 236
Caution: Do not use any other liquid to clean the print head path or you may damage your product. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Lift up the scanner unit. 5. Using the flashlight, check the translucent film shown here for ink smears. 236 - Epson WorkForce WF-2860 | Users Guide - Page 237
swab to dry the translucent film. 8. Repeat steps 6 and 7 as necessary to clean all ink smears. 9. When the translucent film is dry, close the scanner unit. 10. Plug in the Related tasks Cleaning the Paper Guide Cleaning the Paper Rollers Aligning the Print Head Using the Product Control Panel 237 - Epson WorkForce WF-2860 | Users Guide - Page 238
not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1. Turn off the product. 2. Lift up the scanner - Epson WorkForce WF-2860 | Users Guide - Page 239
3. Secure the ink cartridge holder to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your - Epson WorkForce WF-2860 | Users Guide - Page 240
product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting Your Product Related concepts - Epson WorkForce WF-2860 | Users Guide - Page 241
Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website - Epson WorkForce WF-2860 | Users Guide - Page 242
cassette all the way in. You need to replace Ink The ink cartridge is expended. Replace the cartridge. Cartridge. The printer's borderless printing ink pad is nearing the end of its service life. It is not a user-replaceable part. Please contact Epson support. The ink pad is near the end of its - Epson WorkForce WF-2860 | Users Guide - Page 243
message Condition/solution The printer's borderless printing ink pad has reached the end of its service life. It is not a user-replaceable part. Please contact Epson support. The ink pad is at the end of its service life. Turn off the product and contact Epson for support. Paper Setup Auto The - Epson WorkForce WF-2860 | Users Guide - Page 244
contact Epson for support. Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems Related - Epson WorkForce WF-2860 | Users Guide - Page 245
by your computer, cable, software, or selected settings. Check the other solutions in this manual or try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem - Epson WorkForce WF-2860 | Users Guide - Page 246
Solving Problems Related concepts Print Head Maintenance Uninstall Your Product Software Resetting Control Panel Defaults If you have a problem with one of these options: • Network Settings: Resets all network settings • Copy Settings: Resets all copy settings • Scan Settings: Resets all scan - Epson WorkForce WF-2860 | Users Guide - Page 247
the power button. Parent topic: Solving Setup Problems Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • The first time you install the ink cartridges, the product must charge its print head. Wait until charging finishes before you turn - Epson WorkForce WF-2860 | Users Guide - Page 248
both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also in Mac Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Related tasks Printing a Network Status - Epson WorkForce WF-2860 | Users Guide - Page 249
trouble one of service provider for instructions. • Verify that your router or access point is operating correctly by connecting to it from your computer print a network status sheet. Then follow the instructions instructions that came with your product to enter your wireless network name manually - Epson WorkForce WF-2860 | Users Guide - Page 250
the Internet Protocol. Parent topic: Solving Network Problems Related references Status Icon Information Related topics Wi product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your service provider for instructions. 250 - Epson WorkForce WF-2860 | Users Guide - Page 251
network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related references Status Icon Information Related topics Wi-Fi or Wired Networking 251 - Epson WorkForce WF-2860 | Users Guide - Page 252
point documentation for instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try - Epson WorkForce WF-2860 | Users Guide - Page 253
your internet service provider for instructions. • If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution. • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few - Epson WorkForce WF-2860 | Users Guide - Page 254
, if necessary. • If the nozzle check page does not print, but the product's power is on, make sure your product software is installed correctly. • Make sure your product is level (not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Maintenance Product Makes Noise When It - Epson WorkForce WF-2860 | Users Guide - Page 255
down. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Loading Capacity Paper . • Unless specifically instructed, avoid tilting the product, placing it on its side, or turning it upside down, as ink may spill. Warning: - Epson WorkForce WF-2860 | Users Guide - Page 256
a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • Make sure the printer status is not offline or pending. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed - Epson WorkForce WF-2860 | Users Guide - Page 257
Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If - Epson WorkForce WF-2860 | Users Guide - Page 258
, select Options (or Driver), and enable the High Speed Printing setting. If printing is still slow and you are using Windows 7 or Windows Vista, try the following: 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If - Epson WorkForce WF-2860 | Users Guide - Page 259
if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on - Epson WorkForce WF-2860 | Users Guide - Page 260
setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try these - Epson WorkForce WF-2860 | Users Guide - Page 261
or stains. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting the Paper Settings - Control Panel - Epson WorkForce WF-2860 | Users Guide - Page 262
cable. • Windows or Mac: Make sure you are using the printer software for this product. Check the product name at the top of the driver window. Parent topic: Solving Page Layout and Content Problems Related tasks Printing Your Document or Photo - Windows Printing Your Document or Photo - Mac 262 - Epson WorkForce WF-2860 | Users Guide - Page 263
for feeding into the printer. • Slide the edge guides against the edges of the printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Loading Paper in the Cassette Selecting Basic Print Settings - Windows Selecting Basic Print - Epson WorkForce WF-2860 | Users Guide - Page 264
Control Panel Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple - Epson WorkForce WF-2860 | Users Guide - Page 265
Print Head Using the Product Control Panel Related topics Replacing Ink Cartridges and Maintenance Boxes Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Use a support - Epson WorkForce WF-2860 | Users Guide - Page 266
Paper Guide Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink cartridges may be old or low on ink, and you may need to replace - Epson WorkForce WF-2860 | Users Guide - Page 267
Cleaning the Paper Guide Related topics Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high - Epson WorkForce WF-2860 | Users Guide - Page 268
Basic Print Settings - Mac Selecting the Paper Settings - Control Panel Related topics Replacing Ink Cartridges and Maintenance Boxes Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan - Epson WorkForce WF-2860 | Users Guide - Page 269
Problems Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • Make sure Epson Scan 2 is selected as your scanning program. • Make sure your computer is not running - Epson WorkForce WF-2860 | Users Guide - Page 270
or weak signal strength may affect your scanning speed. Parent topic: Solving Scanning Problems Related concepts Scan Resolution Guidelines Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Image Consists of a Few Dots Only - Epson WorkForce WF-2860 | Users Guide - Page 271
the Image Type setting is Black & White, adjust the Threshold and scan again. Parent topic: Solving Scanned Image Quality Problems Related tasks Scanning in Epson Scan 2 Related topics Placing Originals on the Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your - Epson WorkForce WF-2860 | Users Guide - Page 272
your scanned image is too dark, try these solutions: • If the Image Type is set to Color or Grayscale, adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor. Parent topic: Solving Scanned Image Quality Problems Related tasks Scanning in Epson Scan 2 272 - Epson WorkForce WF-2860 | Users Guide - Page 273
lower Resolution setting. Parent topic: Solving Scanned Image Quality Problems Related tasks Scanning in Epson Scan 2 Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems - Epson WorkForce WF-2860 | Users Guide - Page 274
an Incorrect Size Received Fax Quality is Poor Received Fax is Not Printed Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient - Epson WorkForce WF-2860 | Users Guide - Page 275
over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP. If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related references Basic Settings - Epson WorkForce WF-2860 | Users Guide - Page 276
sure the Receive Mode is set to Manual. Note: When answering a call Faxing Problems Related computer, they are deleted from the product's memory. • If the memory is full, try sending a monochrome fax using the Direct Send feature or sending your faxes in smaller batches. • If the product cannot print - Epson WorkForce WF-2860 | Users Guide - Page 277
feature, the product may automatically lower the resolution. • Try enabling the error correction mode (ECM) setting. Parent topic: Solving Faxing Problems Related references Fax Sending Options Basic Settings - Fax Related tasks Cleaning Your Product Related topics Sending Faxes Sent Fax is Received - Epson WorkForce WF-2860 | Users Guide - Page 278
in a higher resolution. • Try reprinting the received fax. Parent topic: Solving Faxing Problems Related references Basic Settings - Fax Related topics Receiving Faxes Received Fax is Not Printed If a received fax is not printed, try these solutions: • Make sure the product is free of errors. The - Epson WorkForce WF-2860 | Users Guide - Page 279
All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to - Epson WorkForce WF-2860 | Users Guide - Page 280
to uninstall. 7. Click Uninstall. 8. Follow the on-screen instructions to uninstall the software. 9. Reinstall your product software. Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and - Epson WorkForce WF-2860 | Users Guide - Page 281
. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with - Epson WorkForce WF-2860 | Users Guide - Page 282
to return your Epson products for proper disposal. Windows System Requirements Mac System Requirements Paper Specifications Printable Area Specifications Scanning Specifications Automatic Document Feeder (ADF) Specifications Fax Specifications Ink Cartridge Specifications Dimension Specifications - Epson WorkForce WF-2860 | Users Guide - Page 283
support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should use one of these operating systems - Epson WorkForce WF-2860 | Users Guide - Page 284
102 × 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Plain paper and paper distributed by Epson 17 lb (64 g/m2) to 24 lb (90 g/m2) Envelopes Size Paper types Weight No. 10 (4.1 Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. 284 - Epson WorkForce WF-2860 | Users Guide - Page 285
Single sheets 1 Top/bottom/left/right: 0.12 inch (3 mm) minimum 2 Top reduced quality area: 1.61 inches (41 mm) minimum 3 Bottom reduced quality area: 1.46 inches (37 mm) minimum Borderless 1 Top reduced quality area: 1.73 inches (44 mm) minimum 2 Bottom reduced quality area: 1.57 inches (40 mm) - Epson WorkForce WF-2860 | Users Guide - Page 286
) minimum 4 Right reduced quality area: 1.61 inches (41 mm) minimum Parent topic: Technical Specifications Scanning Specifications Scanner type Photoelectric device Effective pixels Document size Scanning resolution Output resolution Flatbed CIS 10200 × 14040 pixels at 1200 dpi Maximum: 8.5 × 11 - Epson WorkForce WF-2860 | Users Guide - Page 287
inch (3.3 mm) Approximately 30 sheets (US letter or A4) or 10 sheets (legal) Parent topic: Technical Specifications Fax Specifications Fax type Support line Speed Walk-up black-and-white and color fax capability (ITU-T Super Group 3) Analog (household) telephone line PBX (Private Branch Exchange - Epson WorkForce WF-2860 | Users Guide - Page 288
continuously. Yields vary due to print images, settings, and temperatures. Printing infrequently or primarily with one color reduces yields. All cartridges must be installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced cartridges. Color Black, Cyan - Epson WorkForce WF-2860 | Users Guide - Page 289
has expired Storage: -22 to 104 °F (-30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (-16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications - Epson WorkForce WF-2860 | Users Guide - Page 290
Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standard Security location WPA2-PSK (AES); complies with WPA2 with support for WPA/WPA2 Personal WEP (64/128 bit) 290 - Epson WorkForce WF-2860 | Users Guide - Page 291
Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Ethernet Standard Communication mode 22 Class B This equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules - Epson WorkForce WF-2860 | Users Guide - Page 292
must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna - Epson WorkForce WF-2860 | Users Guide - Page 293
(Printer Serial Number) FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Ink Cartridge Safety Instructions Wireless - Epson WorkForce WF-2860 | Users Guide - Page 294
to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. . • Do not move the print head by hand; this may damage the product. • Do not put your hand inside the product while it is printing. • Do not spill liquid - Epson WorkForce WF-2860 | Users Guide - Page 295
those controls that are covered by the operating instructions. • Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may prevent the product from printing. • Before transporting the product, make sure that the print head is in the home (far right) position - Epson WorkForce WF-2860 | Users Guide - Page 296
touch the ink cartridge ink supply port or surrounding area. • Use an ink cartridge before the date printed on its package. • Do not dismantle an ink cartridge. This could damage the print head. • Store ink cartridges in a cool, dark place. • Make sure to install all ink cartridges. The printer only - Epson WorkForce WF-2860 | Users Guide - Page 297
topic: Important Safety Instructions Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you telephone company. Applicable certification jack Universal Service Order Codes ("USOC") for the equipment: RJ11C. 297 - Epson WorkForce WF-2860 | Users Guide - Page 298
modular jack that is also compliant. See installation instructions for details. The REN is used to determine service. If you have problems with this product and require technical or customer support, please visit www.epson person to use a computer or other electronic device, including fax - Epson WorkForce WF-2860 | Users Guide - Page 299
each transmitted page or on the first page of machine, click the link below for instructions on entering fax header information. According and that this is a major nationwide problem. This equipment has been tested and found If this equipment has more than one interface connector, do not leave cables - Epson WorkForce WF-2860 | Users Guide - Page 300
Section 1.6,that a court, not an arbitrator, may decide if a claim or cause of action is for an IP Claim. 1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR - Epson WorkForce WF-2860 | Users Guide - Page 301
IN THIS SECTION, AN ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING. 1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by the rules of JAMS - Epson WorkForce WF-2860 | Users Guide - Page 302
North State College Blvd., Suite 600 Orange, CA 92868, U.S.A. (iii) Send one copy of the Demand for Arbitration to the other party (same address as the the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant - Epson WorkForce WF-2860 | Users Guide - Page 303
of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding - Epson WorkForce WF-2860 | Users Guide - Page 304
or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than - Epson WorkForce WF-2860 | Users Guide - Page 305
people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards
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 |
 |
WF-2860 User's Guide