Epson WorkForce WF-2950 Users Guide
Epson WorkForce WF-2950 Manual
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- Epson WorkForce WF-2950 | Users Guide - Page 1
WF-2950 User's Guide - Epson WorkForce WF-2950 | Users Guide - Page 2
- Epson WorkForce WF-2950 | Users Guide - Page 3
Contents WF-2950 User's Guide...13 Product Basics ...14 Product Parts Locations ...14 Product Parts - Front ...31 Epson Connect Solutions for Smartphones, Tablets, and More 32 Setting Up Epson Connect Services 32 Using Epson Email Print ...33 Using Epson Remote Print ...34 Using Epson Scan to Cloud - Epson WorkForce WF-2950 | Users Guide - Page 4
Print Enabler 36 Using Windows 10 Mobile Printing ...37 Using Epson Print and Scan App with Windows Tablets 37 Using the Mopria Print Service ...38 Wi-Fi Networking ...39 Network Security Recommendations 39 Wi-Fi Infrastructure Mode Setup...40 Selecting Wireless Network Settings from the Control - Epson WorkForce WF-2950 | Users Guide - Page 5
Selecting the Universal Print Settings 71 Universal Print Settings Options ...72 Placing Originals on the Product ...73 Placing Originals on the Scanner Glass 73 Placing Originals in the Automatic Document Feeder 75 ADF Original Document Specifications 78 Copying ...79 Copying Documents or - Epson WorkForce WF-2950 | Users Guide - Page 6
Starting a Scan from a Smartphone or Tablet 139 Scanning a Document in Epson ScanSmart 139 Saving a Scan ...142 Attaching a Scan to Email...143 Sending a Scan to a Cloud Service 144 Printing a Scan ...145 6 - Epson WorkForce WF-2950 | Users Guide - Page 7
Selecting Epson ScanSmart Settings 147 Changing the Epson Product...147 Changing the Scan Settings ...148 Changing the File Name Settings 150 Changing the Save Settings ...151 Save Settings...153 Customizing Action Icons ...155 Scanning in Epson Scan 2 ...156 Additional Scanning Settings - Main - Epson WorkForce WF-2950 | Users Guide - Page 8
188 Sending Faxes Using the Fax Utility - Mac 191 Receiving Faxes...194 Fax Reception ...194 Receiving Faxes Automatically 195 Receiving Faxes Manually...195 Receiving a Fax by Polling ...196 Checking Fax Status ...196 Printing Fax Reports...197 Fax Report Options ...197 Replacing Ink Cartridges - Epson WorkForce WF-2950 | Users Guide - Page 9
Head Using the Product Control Panel 234 Cleaning the Paper Guide ...234 Cleaning and Transporting Your Product 237 Cleaning Your Product Over a Network...258 Cannot Scan Over a Network ...260 Solving Copying Problems ...261 Product Makes Noise, But Nothing Copies 261 Product Makes Noise When - Epson WorkForce WF-2950 | Users Guide - Page 10
273 Nothing Prints ...273 Product Icon Does Not Appear in Windows Taskbar 275 Printing is Slow ...276 Solving Page Layout and Content Problems 277 Inverted Image...278 Too Many Copies Print ...278 Blank Pages Print ...279 Incorrect Margins on Printout...279 Border Appears on Borderless Prints - Epson WorkForce WF-2950 | Users Guide - Page 11
the Edges 296 Ripple Patterns Appear in an Image 297 Scanned Image Edges are Cropped 297 Resetting the Epson Scan 2 Settings 297 Solving Faxing Problems...298 Cannot Send or Receive Faxes 298 Cannot Receive Faxes with a Telephone Connected to Your Product 300 Fax Memory Full Error Appears 300 - Epson WorkForce WF-2950 | Users Guide - Page 12
Notices ...318 Important Safety Instructions...318 General Product Safety Instructions 318 LCD Screen Safety Instructions 320 Wireless Connection Safety Instructions 321 Telephone Equipment Safety Instructions 321 Important Privacy Notice (Printer Serial Number 321 FCC Compliance Statement... - Epson WorkForce WF-2950 | Users Guide - Page 13
WF-2950 User's Guide Welcome to the WF-2950 User's Guide. For a printable PDF copy of this guide, click here. 13 - Epson WorkForce WF-2950 | Users Guide - Page 14
Using the Epson Print Enabler Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front and Top Product Parts - Inside Product Parts - Epson WorkForce WF-2950 | Users Guide - Page 15
Product Parts - Front and Top 1 Automatic Document Feeder (ADF) cover 2 ADF input tray 3 ADF edge guide 4 ADF document support 5 ADF output tray 1 Rear paper feeder 15 - Epson WorkForce WF-2950 | Users Guide - Page 16
2 Paper support 3 Rear feed edge guides 4 Output tray 5 Paper stopper Parent topic: Product Parts Locations Product Parts - Inside 1 Document cover 2 Scanner glass 16 - Epson WorkForce WF-2950 | Users Guide - Page 17
3 Control panel 1 Scanner unit support 2 Scanner unit 3 Ink cartridge holder (do not remove) Parent topic: Product Parts Locations 17 - Epson WorkForce WF-2950 | Users Guide - Page 18
Product Parts - Back 1 Maintenance box cover 2 Rear cover 3 AC inlet 4 EXT port 5 LINE port 6 USB port Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Adjusting the - Epson WorkForce WF-2950 | Users Guide - Page 19
Entering Characters on the LCD Screen Viewing Animations Selecting the Date and Time Changing LCD Screen Language Adjusting Control Panel Sounds Turning Off the Operation Time Out Setting Preventing PC Connection via USB Parent topic: Product Basics Control Panel Buttons and Lights 1 power button - Epson WorkForce WF-2950 | Users Guide - Page 20
9 Arrow buttons and OK button 10 back button 11 received fax light 12 help button 13 home button Parent topic: Using the Control Panel Adjusting the Control Panel Position You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as - Epson WorkForce WF-2950 | Users Guide - Page 21
screen 4 Displays fax data information 5 Menu options 6 Scrolls to show more menu options Parent topic: Using the Control Panel Related references LCD Screen Safety Instructions Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. 21 - Epson WorkForce WF-2950 | Users Guide - Page 22
Mute is enabled, sounds from the product (such as button presses) are muted. There is a problem with the indicated setting; select the icon for information on resolving the problem Additional information is available; select the icon to display the information Displays the Fax Data Information - Epson WorkForce WF-2950 | Users Guide - Page 23
• To change a setting, press the arrow buttons to highlight the setting and press the OK button. • To enter a value in a field, press the arrow buttons to highlight the field and press the OK button to display the on-screen keyboard. Parent topic: Using the Control Panel 23 - Epson WorkForce WF-2950 | Users Guide - Page 24
You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Press the help button. 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available - Epson WorkForce WF-2950 | Users Guide - Page 25
Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > Date/Time Settings. You see a screen like - Epson WorkForce WF-2950 | Users Guide - Page 26
9. Use the numeric keypad to enter the current time. Select OK when finished. Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > - Epson WorkForce WF-2950 | Users Guide - Page 27
You see a screen like this: 3. Select Mute, Normal Mode or Quiet Mode. Note: Select the Mode. icon on the home screen to switch between Normal Mode and Quiet 4. If you selected Normal Mode or Quiet Mode, do the following: • Select Button Press. • Press the + or - buttons to decrease or increase - Epson WorkForce WF-2950 | Users Guide - Page 28
You see a screen like this: 3. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential - Epson WorkForce WF-2950 | Users Guide - Page 29
You see a screen like this: 3. Scroll down and select PC Connection via USB. 4. Select Disable. Note: You need to restart the printer to enable the setting. Select Yes. Parent topic: Using the Control Panel Using Power Saving Settings Your product enters sleep mode automatically and turns off the - Epson WorkForce WF-2950 | Users Guide - Page 30
3. Do one of the following: • Press the + or - buttons to decrease or increase the number of minutes. • Select the number of minutes on the LCD screen, enter the number of minutes from the on-screen keypad, and select OK. 4. Select Done. Parent topic: Using Power Saving Settings Changing the Power - Epson WorkForce WF-2950 | Users Guide - Page 31
See the link below to activate it from the product control panel. 3. Click here for instructions on how to set up your product and voice assistant to use the voice- activated printing tasks Setting Up Epson Connect Services Using the Epson Smart Panel Mobile App Related topics Wi-Fi Networking 31 - Epson WorkForce WF-2950 | Users Guide - Page 32
Using the Epson Print Enabler Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can - Epson WorkForce WF-2950 | Users Guide - Page 33
like this: 3. Select Register. 4. Follow the instructions on the screen to activate your product's email address about Email Print, create your Epson Connect account, and register your product to the Epson Connect service. 3. Now you are ready to send and print emails to your product's Email Print - Epson WorkForce WF-2950 | Users Guide - Page 34
Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address. 3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote - Epson WorkForce WF-2950 | Users Guide - Page 35
to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address and password Scan to Cloud, and select Destination List. 5. Click Add, then follow the instructions on the screen to create your destination list. 6. Now you are ready to - Epson WorkForce WF-2950 | Users Guide - Page 36
Product Basics Related references Paper Source Settings Options Related topics Wi-Fi Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your printer - Epson WorkForce WF-2950 | Users Guide - Page 37
allows you to scan and capture images right to your tablet or to Microsoft OneDrive. Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners. 1. Connect your Epson product to your wireless network. See the - Epson WorkForce WF-2950 | Users Guide - Page 38
: On some Samsung Galaxy devices, Mopria may come preinstalled. 3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service, if necessary. 4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android - Epson WorkForce WF-2950 | Users Guide - Page 39
interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. • Connect your product only to - Epson WorkForce WF-2950 | Users Guide - Page 40
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer - Epson WorkForce WF-2950 | Users Guide - Page 41
panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product - Epson WorkForce WF-2950 | Users Guide - Page 42
6. Select the name of your wireless network or press the + button to enter the name manually. If you are entering the name manually, use the displayed keyboard to enter your network name. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and - Epson WorkForce WF-2950 | Users Guide - Page 43
The Wi-Fi icon is displayed on the LCD screen and indicates your wireless connection status. If the product is not connected to the network, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. If you are printing from a computer, - Epson WorkForce WF-2950 | Users Guide - Page 44
Parent topic: Wi-Fi Networking Enabling Wi-Fi Direct (Simple AP) Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer, mobile devices, or other devices (up to 8) without a wireless router or access point. Note: Make sure the Epson Smart Panel app or - Epson WorkForce WF-2950 | Users Guide - Page 45
5. Do one of the following: • For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the instructions on your device. • For other types of devices, select Other OS Devices. Press the down arrow button to display the product information, then use your - Epson WorkForce WF-2950 | Users Guide - Page 46
4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. Note: Make sure you select Start Setup within two to help you determine the causes of any problems you may have using your product on a network. 46 - Epson WorkForce WF-2950 | Users Guide - Page 47
topic: Wi-Fi Networking Related topics Loading Paper Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. Make sure a few sheets of plain paper are loaded in the product. 2. Press the home - Epson WorkForce WF-2950 | Users Guide - Page 48
Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error - Epson WorkForce WF-2950 | Users Guide - Page 49
Error code and message E-1 Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on. Solution Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product. If - Epson WorkForce WF-2950 | Users Guide - Page 50
product cannot display the SSID correctly. • If you are trying to connect using the WPS push button method, make sure your router or access point supports it. • If you are using a network password, check the label on your router or access point to confirm that you are using the correct password - Epson WorkForce WF-2950 | Users Guide - Page 51
raise the connection limit. See your router or access point documentation for instructions. E-8 Incorrect IP address is assigned to the printer. Confirm IP Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; - Epson WorkForce WF-2950 | Users Guide - Page 52
assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the - Epson WorkForce WF-2950 | Users Guide - Page 53
Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or - Epson WorkForce WF-2950 | Users Guide - Page 54
Network Environment Messages Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router. Move your product closer to your router or access point, and remove any - Epson WorkForce WF-2950 | Users Guide - Page 55
USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Connecting to - Epson WorkForce WF-2950 | Users Guide - Page 56
from the Epson website using the instructions on the Start Here sheet. Parent your network connection type or need to solve a problem with your network connection. Note: Before disabling Wi- any network settings selected for the Epson Connect services you may use. 1. Press the home button, if - Epson WorkForce WF-2950 | Users Guide - Page 57
if you change your network connection type or need to solve a problem with your network connection. Note: When the Wi-Fi Direct (Simple 4. Select the menu icon. 5. Select Disable Wi-Fi Direct. 6. Follow the instructions on the LCD screen to disable Wi-Fi Direct mode. The Wi-Fi Direct icon - Epson WorkForce WF-2950 | Users Guide - Page 58
Settings Loading Paper in the Rear Paper Feeder You can print documents and photos on a variety of paper types and sizes. 1. Pull out the paper support. 58 - Epson WorkForce WF-2950 | Users Guide - Page 59
2. Pull out the output tray and open the paper stopper. 3. Slide the edge guides out all the way. 4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Note: Do not fan or curl photo paper. 59 - Epson WorkForce WF-2950 | Users Guide - Page 60
5. Do one of the following: • Insert paper, glossy or printable side up and short edge first, in the center of the rear paper feeder. • Load up to 10 envelopes in the center of the rear paper feeder. Load them printable side up, short edge first, and flap facing down. • Load a sheet of loose-leaf or - Epson WorkForce WF-2950 | Users Guide - Page 61
close the paper support and flatten the leading edge of the paper as shown. Select User-Defined as the paper size setting. 6. Slide the edge guides against the paper, sheets. • Do not load paper above the arrow mark inside the edge guides. • If the paper is curled, flatten it or curl it slightly in - Epson WorkForce WF-2950 | Users Guide - Page 62
trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • Do not load envelopes that are curled, folded, or too thin, or that have plastic windows or exposed adhesive flaps. • Paper feed problems may occur frequently for manual instructions. - Epson WorkForce WF-2950 | Users Guide - Page 63
Paper type Plain paper Letterhead Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte Epson High Quality Ink Jet Paper Epson Premium Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra - Epson WorkForce WF-2950 | Users Guide - Page 64
mode on the paper types and sizes listed here. Paper type Size Double-sided printing capacity Auto Manual Plain paper Letterhead Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Executive (7.25 × 10.5 inches [184 × 267 mm]) 100 sheets - Epson WorkForce WF-2950 | Users Guide - Page 65
* Printing from computer only. You cannot print double-sided on the following paper types: • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Premium - Epson WorkForce WF-2950 | Users Guide - Page 66
• 4 × 6 inches (102 × 152 mm) • 5 × 7 inches (127 × 178 mm) • 8 × 10 inches (203 × 254 mm) • Letter (8.5 × 11 inches [216 × 279 mm]) • A4 (8.3 × 11.7 inches [210 × 297 mm]) Parent topic: Loading Paper in the Rear Paper Feeder Compatible Epson Papers You can purchase genuine Epson ink, maintenance - Epson WorkForce WF-2950 | Users Guide - Page 67
Paper Type Epson Photo Paper Glossy Size 4 × 6 inches (102 × 152 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Premium Photo Paper Glossy A4 (8.3 × 11.7 inches [210 × 297 mm]) 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × - Epson WorkForce WF-2950 | Users Guide - Page 68
Paper or Media Type Settings - Printing Software For this paper Select this paper Type or Media Type setting Plain paper Plain Paper / Bright White Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Letterhead paper Letterhead Envelopes - Epson WorkForce WF-2950 | Users Guide - Page 69
5. Select Paper Type. 6. Select the paper type you loaded. 7. Select Favorite Paper Settings to choose from a list of commonly used paper settings. 8. When you are finished, press the home button to exit. Paper Type Settings - Control Panel Parent topic: Loading Paper Paper Type Settings - Control - Epson WorkForce WF-2950 | Users Guide - Page 70
1. Press the home button, if necessary. 2. Select Settings > General Settings > Printer Settings. You see a screen like this: 3. Select one of these Auto Error Solver options: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only - Epson WorkForce WF-2950 | Users Guide - Page 71
Paper Source Settings option A4/Letter Auto Switching Error Notice Paper Setup Auto Display Available settings On Off Paper Size Notice Paper Type Notice On Off Description Select On to switch the selected paper size to match the loaded paper (Letter or A4) if the wrong size is selected Select On - Epson WorkForce WF-2950 | Users Guide - Page 72
3. Adjust the settings as necessary. 4. When you are finished, press the Universal Print Settings Options Parent topic: Loading Paper home button to exit. Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Settings - Epson WorkForce WF-2950 | Users Guide - Page 73
to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals > Scanner Glass. Note: When originals are - Epson WorkForce WF-2950 | Users Guide - Page 74
1. Open the document cover. Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Note: If there is any dust or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced. Remove any dust - Epson WorkForce WF-2950 | Users Guide - Page 75
Note: If you are using Epson ScanSmart to scan multiple photos at once, just make sure they are at least 0.2 inch (4.5 mm) away from the edge of the scanner glass and at least 0.8 inch (20 mm) away from each other. Note: If you are placing an ID card on the scanner glass, position the card 0.19 inch - Epson WorkForce WF-2950 | Users Guide - Page 76
Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How originals in the ADF. 1. Open the ADF input tray. 2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges. 76 - Epson WorkForce WF-2950 | Users Guide - Page 77
and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up. 5. Slide the ADF edge guide against the originals, but not too tightly. Note: Do not add originals while scanning. ADF Original Document - Epson WorkForce WF-2950 | Users Guide - Page 78
Scanning ADF Original Document Specifications You can load original documents that meet these specifications in the ADF. Paper type Plain paper Paper size Letter (8.5 × 11 inches [216 × 279 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 8.5 × 13 inches (216 × - Epson WorkForce WF-2950 | Users Guide - Page 79
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including - Epson WorkForce WF-2950 | Users Guide - Page 80
Related tasks Loading Paper in the Rear Paper Feeder Related topics Placing Originals on the Product Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Copy Copying option B&W Color - Epson WorkForce WF-2950 | Users Guide - Page 81
Copying option Multi-Page Available settings Single Page 2-up Quality Draft Standard High Original Orientation Portrait Landscape ID Card Copy Off On Borderless Copy Off On Standard Medium Minimum Clear All Yes Settings No Description Copies each page of the original onto an - Epson WorkForce WF-2950 | Users Guide - Page 82
a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with the Built-in Epson Driver - - Epson WorkForce WF-2950 | Users Guide - Page 83
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or - Epson WorkForce WF-2950 | Users Guide - Page 84
4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 5. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: - Epson WorkForce WF-2950 | Users Guide - Page 85
Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references Borderless Paper Type Compatibility Paper or Media Type Settings - Printing Software Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document or - Epson WorkForce WF-2950 | Users Guide - Page 86
and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the - Epson WorkForce WF-2950 | Users Guide - Page 87
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 87 - Epson WorkForce WF-2950 | Users Guide - Page 88
OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Related - Epson WorkForce WF-2950 | Users Guide - Page 89
Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that - Epson WorkForce WF-2950 | Users Guide - Page 90
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these - Epson WorkForce WF-2950 | Users Guide - Page 91
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. - Epson WorkForce WF-2950 | Users Guide - Page 92
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and - Epson WorkForce WF-2950 | Users Guide - Page 93
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional - Epson WorkForce WF-2950 | Users Guide - Page 94
Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can - Epson WorkForce WF-2950 | Users Guide - Page 95
You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control - Epson WorkForce WF-2950 | Users Guide - Page 96
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets. 4. To choose a preset - Epson WorkForce WF-2950 | Users Guide - Page 97
1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click the Extended Settings button. 97 - Epson WorkForce WF-2950 | Users Guide - Page 98
white borders Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. 98 - Epson WorkForce WF-2950 | Users Guide - Page 99
not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Allow Applications to Perform ICM Color Matching Allows applications to perform ICM - Epson WorkForce WF-2950 | Users Guide - Page 100
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows 100 - Epson WorkForce WF-2950 | Users Guide - Page 101
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. • To close the status window, - Epson WorkForce WF-2950 | Users Guide - Page 102
Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Bluetooth & devices > Printers & scanners. Select your product name and - Epson WorkForce WF-2950 | Users Guide - Page 103
You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with - Epson WorkForce WF-2950 | Users Guide - Page 104
Setting Anti-Copy Pattern Options Various data items Add/Delete Settings Watermark Various text watermarks Add/Delete Settings Header/Footer Off On Settings Color 2-sided printing Multi-Page All Document Settings Color Grayscale Off On Off 2-Up 4-Up 6-Up 8-Up 9-Up 16-Up - Description Lets - Epson WorkForce WF-2950 | Users Guide - Page 105
Parent topic: Locking Printer Settings - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can - Epson WorkForce WF-2950 | Users Guide - Page 106
These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the - Epson WorkForce WF-2950 | Users Guide - Page 107
update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. 107 - Epson WorkForce WF-2950 | Users Guide - Page 108
Parent topic: Printing with Windows Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the - Epson WorkForce WF-2950 | Users Guide - Page 109
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. 109 - Epson WorkForce WF-2950 | Users Guide - Page 110
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to - Epson WorkForce WF-2950 | Users Guide - Page 111
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 111 - Epson WorkForce WF-2950 | Users Guide - Page 112
described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website or using Epson Software Updater. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac 112 - Epson WorkForce WF-2950 | Users Guide - Page 113
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Related tasks Checking for Software Updates Selecting Basic Print Settings - Mac - Epson WorkForce WF-2950 | Users Guide - Page 114
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson WorkForce WF-2950 | Users Guide - Page 115
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Note: Paper sizes may include additional options such as - Epson WorkForce WF-2950 | Users Guide - Page 116
checkbox if you want to print a borderless photo. If the option is grayed out, change the Media Type setting to a paper type that supports borderless printing. 12. Select any of the available print options. Print Quality Options - Mac Print Options - Mac Parent topic: Printing on a Mac Related - Epson WorkForce WF-2950 | Users Guide - Page 117
Selecting Double-sided Printing Settings - Mac Managing Color - Mac Print Quality Options - Mac You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type setting you have chosen. Draft For draft - Epson WorkForce WF-2950 | Users Guide - Page 118
Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by - Epson WorkForce WF-2950 | Users Guide - Page 119
Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print - Epson WorkForce WF-2950 | Users Guide - Page 120
are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any - Epson WorkForce WF-2950 | Users Guide - Page 121
Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job. Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding - Epson WorkForce WF-2950 | Users Guide - Page 122
3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing on a Mac Color - Epson WorkForce WF-2950 | Users Guide - Page 123
Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color - Epson WorkForce WF-2950 | Users Guide - Page 124
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print - Epson WorkForce WF-2950 | Users Guide - Page 125
Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes - Epson WorkForce WF-2950 | Users Guide - Page 126
Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: - Epson WorkForce WF-2950 | Users Guide - Page 127
website. See the link below. 2. Open the Epson Smart Panel app and select a print menu on the home screen. 3. Follow the on-screen instructions to begin printing. Parent topic: Printing from a Computer Related tasks Using the Epson Smart Panel Mobile App Related topics Wi-Fi Networking Printing with - Epson WorkForce WF-2950 | Users Guide - Page 128
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods - Epson WorkForce WF-2950 | Users Guide - Page 129
). To use this feature, you must first set up a WSD (Web Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 11, Windows 10, and Windows 8.x). 6. Follow the instructions in the links below to complete your scan. Scanning to a Connected - Epson WorkForce WF-2950 | Users Guide - Page 130
• If the Scan to Computer screen is displayed and the computer is already selected, confirm the computer is correct. If you want to change the selected computer, select or and select the computer from the list. Note: If your computer is connected to your product using a USB cable, select USB - Epson WorkForce WF-2950 | Users Guide - Page 131
Related topics Placing Originals on the Product Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows - Epson WorkForce WF-2950 | Users Guide - Page 132
6. When you see the User Account Control screen, click Continue. Note: If you see an Uninstall screen, click Uninstall and repeat these steps as necessary. 7. When you see the message Your device is ready to use in the Windows taskbar, click the message. 8. On the Driver Software Installation - Epson WorkForce WF-2950 | Users Guide - Page 133
Scan to setting Scan Area Original Type Density Clear All Settings Available options Various sizes Auto Cropping Max Area Text Photo -4 to +4 Yes No Description Select the page size for documents, then select the orientation of the original Select for photos with dark edges Select for most photos - Epson WorkForce WF-2950 | Users Guide - Page 134
You see a screen like this: Parent topic: Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you - Epson WorkForce WF-2950 | Users Guide - Page 135
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. 135 - Epson WorkForce WF-2950 | Users Guide - Page 136
You see an Epson Scan 2 window like this: 136 - Epson WorkForce WF-2950 | Users Guide - Page 137
must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source - Epson WorkForce WF-2950 | Users Guide - Page 138
You see an Epson Scan 2 window like this: 138 - Epson WorkForce WF-2950 | Users Guide - Page 139
select a scan menu on the home screen. 4. Follow the on-screen instructions to scan and save your original. Parent topic: Starting a Scan Related tasks documents and photos in Epson ScanSmart. Note: The images in this guide show Windows screens. Mac screens may be slightly different. Depending on - Epson WorkForce WF-2950 | Users Guide - Page 140
You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4. Select SCAN. 140 - Epson WorkForce WF-2950 | Users Guide - Page 141
scanned image. • Select Crop to crop the selected image. • Control-click two images, select Stitch Images, and follow the on-screen instructions to combine them into a single image. 6. If Photo Mode is automatically detected, the following enhancement options are available: • Auto Color Enhancement - Epson WorkForce WF-2950 | Users Guide - Page 142
an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Related topics Placing Originals on the Product Saving a Scan You can save a scanned image to your computer in - Epson WorkForce WF-2950 | Users Guide - Page 143
-bit MAPI-compatible mail apps. Web-based email services such as Gmail are not supported. If you see an error message, your email app may not be compatible and you will need to save the scans and manually attach the file to an email. 1. Make sure your originals are scanned and reviewed. See - Epson WorkForce WF-2950 | Users Guide - Page 144
opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click one of - Epson WorkForce WF-2950 | Users Guide - Page 145
You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: • Select the folder in your account where you want to send the - Epson WorkForce WF-2950 | Users Guide - Page 146
Note: Printing scanned images is available only with Epson printers. If you do not have an Epson printer, save the file and print it from an application that can open the file. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Print. You - Epson WorkForce WF-2950 | Users Guide - Page 147
Selecting Epson ScanSmart Settings After starting Epson ScanSmart, you can change various scanning settings. Changing the Epson Product Changing the Scan Settings Changing the File Name Settings Changing the Save Settings Customizing Action Icons Parent topic: Scanning Changing the Epson Product If - Epson WorkForce WF-2950 | Users Guide - Page 148
2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan - Epson WorkForce WF-2950 | Users Guide - Page 149
You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings 149 - Epson WorkForce WF-2950 | Users Guide - Page 150
Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab. 150 - Epson WorkForce WF-2950 | Users Guide - Page 151
You see a screen like this: 3. Change the settings as necessary: • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type - Epson WorkForce WF-2950 | Users Guide - Page 152
You see a screen like this: 2. Click the Save Settings tab. 152 - Epson WorkForce WF-2950 | Users Guide - Page 153
You see a screen like this: 3. Click Options for a file format and change the settings as necessary. 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the - Epson WorkForce WF-2950 | Users Guide - Page 154
Setting General Options Generate PDF/A File Create file with all pages Compression Level Description Creates a PDF that conforms to PDF/A-1 standards Saves all pages as one file Selects the compression level for color or grayscale images JPEG Options Setting Image Quality Options Options - - Epson WorkForce WF-2950 | Users Guide - Page 155
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button. You see a screen like this: 2. - Epson WorkForce WF-2950 | Users Guide - Page 156
You see a screen like this: 3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2 - Epson WorkForce WF-2950 | Users Guide - Page 157
You see this window: 157 - Epson WorkForce WF-2950 | Users Guide - Page 158
2. Select the Mode setting that matches the type of original you are scanning. 3. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 4. Select the Document Size setting that matches the size of - Epson WorkForce WF-2950 | Users Guide - Page 159
pages in a scan, including rotating pages and changing the page order. Note: To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is saved as a separate file. 159 - Epson WorkForce WF-2950 | Users Guide - Page 160
Parent topic: Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Remove Background - Epson WorkForce WF-2950 | Users Guide - Page 161
then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want - Epson WorkForce WF-2950 | Users Guide - Page 162
You see this window: 8. Select any of the options on the General tab. 9. Select the Text tab. 10. Make sure the language used in the document text is selected as the Text Language setting. 11. Click OK. 12. Confirm the File Name setting and select a Folder setting for your document. 13. Click Scan. - Epson WorkForce WF-2950 | Users Guide - Page 163
JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, the lower the image quality. (The TIFF format is recommended when you need to modify or retouch your scanned image.) PNG (*.png) An image format that does not lose quality during editing. TIFF - Epson WorkForce WF-2950 | Users Guide - Page 164
300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi. • You will scan the image at 100% or a smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: - Epson WorkForce WF-2950 | Users Guide - Page 165
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of - Epson WorkForce WF-2950 | Users Guide - Page 166
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson WorkForce WF-2950 | Users Guide - Page 167
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. Note: If your telephone has a fax function, disable the fax function before connecting it. If you are not able to completely disable the fax - Epson WorkForce WF-2950 | Users Guide - Page 168
3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of rings before your product answers a call to a number that is higher than your answering machine's - Epson WorkForce WF-2950 | Users Guide - Page 169
Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes. Setting Up Basic Fax Features Selecting - Epson WorkForce WF-2950 | Users Guide - Page 170
source of the faxes you send. 7. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Settings. Select the ring pattern to be used for incoming faxes. If you selected a ring pattern other than All - Epson WorkForce WF-2950 | Users Guide - Page 171
Rings to Answer setting is correct. If you select to receive faxes manually, you need to answer every call and operate the product's control Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result. - Epson WorkForce WF-2950 | Users Guide - Page 172
You see a screen like this: 3. Set the switch to Use to activate the setting. Note: You cannot send faxes to recipients in Contacts that have external access codes such as 0 or 9. If you have registered recipients in Contacts using an external access code such as 0 or 9, set the Access Code to Do - Epson WorkForce WF-2950 | Users Guide - Page 173
You see a screen like this: 5. Press the + or - buttons to select the number of rings, then select Done. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the - Epson WorkForce WF-2950 | Users Guide - Page 174
You see a screen like this: 3. Select the group of settings you want to change. Basic Settings - Fax Receive Settings - Fax Report Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes. - Epson WorkForce WF-2950 | Users Guide - Page 175
Distinctive Ring Rings to Answer PSTN PBX Your Phone Number Fax Header Manual Auto All Single Double Triple Double&Triple 1 to 9 Description same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can - Epson WorkForce WF-2950 | Users Guide - Page 176
Setting Remote Receive Options Off On Start Code Rejection Fax Various Description Lets you start receiving faxes using your phone instead of operating the product (if the Receive Mode is set to Auto). When you select On, you must also set a Start Code. If you are using a cordless handset with - Epson WorkForce WF-2950 | Users Guide - Page 177
Setting 2-Sided Print Start Timing Collation Stack Print Suspend Time Quiet Mode Options Off On All Pages Received First Page Received On Off Off On Time to Stop Time to Restart On Off Description Select On to print incoming faxes double sided. You can also select the Binding Margin. Select to - Epson WorkForce WF-2950 | Users Guide - Page 178
Setting Report Format Options Simple Detail Description Selects a format for the printed fax report. Select Detail to include error codes. Parent topic: Selecting Advanced Fax Settings Security Settings - Fax Set the security options you want to use for fax data. Setting Direct Dialing - Epson WorkForce WF-2950 | Users Guide - Page 179
1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction - Epson WorkForce WF-2950 | Users Guide - Page 180
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax - Epson WorkForce WF-2950 | Users Guide - Page 181
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see a window - Epson WorkForce WF-2950 | Users Guide - Page 182
Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact or Group Editing or Deleting a Contact or Group Parent topic: Setting Up Contacts and Contact Groups Creating a Contact or Group You can - Epson WorkForce WF-2950 | Users Guide - Page 183
You see a screen like this: 4. Do one of the following: • To delete the contact or group, select Delete and select Yes on the confirmation screen. • To edit the contact or group, select Edit, select the item you want to change and make any changes as necessary. When you are finished editing, select - Epson WorkForce WF-2950 | Users Guide - Page 184
your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. 4. Do one of the following to select fax recipients: • Manually enter a fax number: Select Keypad and enter a fax number. Select OK when done. To add another fax number, repeat the same steps. You can - Epson WorkForce WF-2950 | Users Guide - Page 185
6. Press the start button to send the fax. Note: To cancel faxing, press the cancel button. If the fax number is busy or there are problems, the product automatically redials after one minute. It takes longer to send a fax in color because the product scans and sends simultaneously. You cannot use - Epson WorkForce WF-2950 | Users Guide - Page 186
Setting ADF Continuous Scan Options Off On Original Size (Glass) Color Mode Direct Send Half Letter A5 Letter A4 B&W Color Off On Send Fax Later Off On Add Sender Information Off Outside of Image Inside of Image Transmission Report Print on Error Print Do Not Print Clear All Settings - Epson WorkForce WF-2950 | Users Guide - Page 187
Note: Make sure the product's date and time settings are correct. You can only send faxes in black-andwhite when you use this option. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. 4. Enter a fax number or select a number from the Contacts or - Epson WorkForce WF-2950 | Users Guide - Page 188
Note: When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs scanning and sending simultaneously. While sending the fax, you cannot use the other features. 1. Place your original on the product for faxing. 2. Press the home button, if - Epson WorkForce WF-2950 | Users Guide - Page 189
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click - Epson WorkForce WF-2950 | Users Guide - Page 190
If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. 190 - Epson WorkForce WF-2950 | Users Guide - Page 191
You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to - Epson WorkForce WF-2950 | Users Guide - Page 192
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. Note: The print window may look different, depending on the Mac OS version and the - Epson WorkForce WF-2950 | Users Guide - Page 193
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 193 - Epson WorkForce WF-2950 | Users Guide - Page 194
your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Parent topic: Faxing Fax Reception for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press - Epson WorkForce WF-2950 | Users Guide - Page 195
telephone before receiving a fax. 1. To change the Receive Mode, select Settings > General Settings > Fax Settings > Basic Settings > Receive Mode and select Manual. 2. When the connected telephone rings, answer the call. 3. If you hear a fax tone, select Fax on the LCD display. 4. Press the reset - Epson WorkForce WF-2950 | Users Guide - Page 196
a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. 3. Select the icon. 4. Set - Epson WorkForce WF-2950 | Users Guide - Page 197
4. To check the history of faxes that have been sent, received, or saved, select Transmission Log and select the job you want to check. Note: If you see a numbered icon above the icon on your product's LCD screen or the received fax light is flashing, received faxes have been temporarily saved to - Epson WorkForce WF-2950 | Users Guide - Page 198
is expended or the maintenance box is at the end of its service life, you need to replace it. You may also need to replace your eyes, flush them immediately with water. If you experience discomfort or vision problems after flushing your eyes, see a doctor immediately. If ink gets in your mouth - Epson WorkForce WF-2950 | Users Guide - Page 199
• Do not drop or knock ink cartridges against hard objects; this can cause leakage. • Do not remove or tear the label on the cartridge; this can cause leakage. • Use an ink cartridge before the date printed on its package or within six months of opening the package, whichever is earlier. • Store ink - Epson WorkForce WF-2950 | Users Guide - Page 200
• Do not put your hand inside the product or touch any cartridges during printing. • Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. Ink Consumption • This printer uses ink cartridges equipped with - Epson WorkForce WF-2950 | Users Guide - Page 201
1. Press the home button, if necessary. 2. Select the icon. Note: The displayed ink and maintenance box levels are approximate. 3. To print a sheet with more information on the ink cartridges and maintenance box, select Print Supply Status Sheet. Parent topic: Check Cartridge and Maintenance Box - Epson WorkForce WF-2950 | Users Guide - Page 202
You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate - Epson WorkForce WF-2950 | Users Guide - Page 203
You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status 203 - Epson WorkForce WF-2950 | Users Guide - Page 204
Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status - Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select - Epson WorkForce WF-2950 | Users Guide - Page 205
3. Do the following as necessary: • You can update the ink cartridge and maintenance box status by clicking Update. • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the - Epson WorkForce WF-2950 | Users Guide - Page 206
ink cartridge is expended, you see a message on the LCD screen. Note which cartridges need to be replaced and follow the on-screen instructions or the instructions below to replace the cartridge. • If you are replacing a cartridge before you see a message on the LCD screen, press the home button if - Epson WorkForce WF-2950 | Users Guide - Page 207
2. Lift up the scanner unit until the support clicks into place. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable or translucent film inside the product. 207 - Epson WorkForce WF-2950 | Users Guide - Page 208
3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them - Epson WorkForce WF-2950 | Users Guide - Page 209
Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the areas shown here. Doing so may prevent normal operation and printing. 209 - Epson WorkForce WF-2950 | Users Guide - Page 210
6. Remove the yellow tape from the cartridge. Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become unusable. 7. Insert the new cartridge into the holder and push it down until it clicks into place and is level with the other cartridges. 210 - Epson WorkForce WF-2950 | Users Guide - Page 211
8. Lift the scanner unit up slightly and lower it. When the scanner unit catches, lift it up again and lower it completely. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit or you may be injured. Note: The scanner unit cannot be opened from the position - Epson WorkForce WF-2950 | Users Guide - Page 212
Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer. The valve in the ink supply port is designed to contain any excess ink, but do not touch the ink supply port or surrounding area. Always store - Epson WorkForce WF-2950 | Users Guide - Page 213
Parent topic: Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges - Windows If you see a message during printing telling you that you can temporarily print in black ink with an expended color cartridge, you can cancel your print job and select settings to - Epson WorkForce WF-2950 | Users Guide - Page 214
2. If you see a message telling you that you can temporarily print with only black ink, click the Delete or button to cancel your print job. If you see an error message, click OK. 3. In the Apple menu or the Dock, select System Preferences. 4. Select Print & Fax, Print & Scan, or Printers & Scanners - Epson WorkForce WF-2950 | Users Guide - Page 215
13. Select Plain Paper/Bright White Paper, Letterhead, or Envelope as the paper type setting. 14. Select the Grayscale option. 15. Select any other options as needed. 16. Click Print to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink - Epson WorkForce WF-2950 | Users Guide - Page 216
Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week. Keep the maintenance box away from direct sunlight. Note: You cannot print or clean the print head while - Epson WorkForce WF-2950 | Users Guide - Page 217
Note: Do not remove the maintenance box cover or the maintenance box except when replacing the maintenance box, otherwise ink may leak. 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box until after it is sealed in the plastic bag, and do - Epson WorkForce WF-2950 | Users Guide - Page 218
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink. 5. Place the - Epson WorkForce WF-2950 | Users Guide - Page 219
7. Insert the maintenance box cover and tighten the screw to secure the cover. If you cannot re-attach the cover, the maintenance box may not be installed correctly. Remove and re-install the maintenance box. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase - Epson WorkForce WF-2950 | Users Guide - Page 220
the Windows Store. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Cleaning Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide Print Head Maintenance If your printouts become too light, or you see - Epson WorkForce WF-2950 | Users Guide - Page 221
Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Load a few sheets of plain - Epson WorkForce WF-2950 | Users Guide - Page 222
most lines are missing or not printed, most of the nozzles are clogged. Select O and then run a Power Cleaning. See the link below. 7. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Caution: Never turn off the product or open - Epson WorkForce WF-2950 | Users Guide - Page 223
1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System - Epson WorkForce WF-2950 | Users Guide - Page 224
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 6. Do one of the following: • If there are no gaps, click Finish. 224 - Epson WorkForce WF-2950 | Users Guide - Page 225
• If there are gaps or the pattern is faint, clean the print head. • If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don't see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then run a nozzle - Epson WorkForce WF-2950 | Users Guide - Page 226
4. Select Start to clean the print head. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, a nozzle pattern prints. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you - Epson WorkForce WF-2950 | Users Guide - Page 227
6. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue. Follow the instructions on the screen to clean the print head. • If most lines are missing or not printed, most of the nozzles are clogged. Select O and then - Epson WorkForce WF-2950 | Users Guide - Page 228
2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers - Epson WorkForce WF-2950 | Users Guide - Page 229
5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print. 6. When the cleaning cycle is - Epson WorkForce WF-2950 | Users Guide - Page 230
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. 230 - Epson WorkForce WF-2950 | Users Guide - Page 231
and wait at least 12 hours before running another Power Cleaning. 1. Press the home button, if necessary. 2. Select Maintenance > Power Cleaning. 3. Follow the on-screen instructions to run the Power Cleaning. 231 - Epson WorkForce WF-2950 | Users Guide - Page 232
on the printed pattern. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support. Parent topic: Power Cleaning Related references Where to Get Help Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the - Epson WorkForce WF-2950 | Users Guide - Page 233
. 6. When the Power Cleaning is finished, click Print Nozzle Check Pattern and follow the on-screen instructions to print a nozzle check pattern. If the print quality did not improve, you must turn off the improve after running the Power Cleaning utility multiple times, contact Epson for support. 233 - Epson WorkForce WF-2950 | Users Guide - Page 234
with the least amount of separation or overlap. 9. Continue following the rest of the on-screen instructions to finish with the alignment. Parent topic: Adjusting Print Quality Related topics Loading Paper Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper - Epson WorkForce WF-2950 | Users Guide - Page 235
279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 2. Press the home button, if necessary. 3. Select Maintenance > Paper Guide Cleaning. 4. Follow the on-screen instructions to clean the paper guide. 5. Repeat these steps as necessary until the paper comes out clean. 6. If the paper is still smeared - Epson WorkForce WF-2950 | Users Guide - Page 236
Caution: Do not use tissue paper to clean the inside of the product as lint can clog the print head nozzles. 8. Lift the scanner unit up slightly and lower it. When the scanner unit catches, lift it up again and lower it completely. Note: The scanner unit cannot be opened unless it has been - Epson WorkForce WF-2950 | Users Guide - Page 237
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Print Head Path Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do - Epson WorkForce WF-2950 | Users Guide - Page 238
Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. 6. Clean the scanner glass and the areas shown below with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Wipe off any remaining liquid. Caution: Do not spray - Epson WorkForce WF-2950 | Users Guide - Page 239
9. Use a soft, lint-free cloth (microfiber is recommended) moistened with a little water to clean the rollers and the interior of the ADF. Caution: Do not use a dry cloth to clean the rollers; you may damage them. Use the ADF after the rollers have dried. 10. Open the ADF input tray. Caution: Make - Epson WorkForce WF-2950 | Users Guide - Page 240
and Transporting Your Product Cleaning the Print Head Path If the print quality has not improved after aligning the print head and cleaning the paper guide, the print head path inside the product may be smeared with ink. To clean the print head path, use the following: • Several cotton swabs • ¼ cup - Epson WorkForce WF-2950 | Users Guide - Page 241
4. Lift up the scanner unit. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. 241 - Epson WorkForce WF-2950 | Users Guide - Page 242
5. Using the flashlight, check the translucent film shown here for ink smears. 1 Translucent film 2 Print head rail (do not touch) Caution: Do not touch the flat white cable or the print head rail; otherwise, you may not be able to print. Do not wipe off the grease on the rail. 242 - Epson WorkForce WF-2950 | Users Guide - Page 243
unit. 10. Plug in the power cable and reconnect any interface cables. Parent topic: Cleaning and Transporting Your Product Related tasks Cleaning the Paper Guide Aligning the Print Head Using the Product Control Panel Transporting Your Product If you need to store your product or transport it a long - Epson WorkForce WF-2950 | Users Guide - Page 244
• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink - Epson WorkForce WF-2950 | Users Guide - Page 245
Caution: Do not touch the flat white cable inside the product and do not put tape on the flat white cable; otherwise, you may damage your product. 7. Close the scanner unit. Note: The scanner unit cannot be opened from the position shown below. Close it completely before operating your product or - Epson WorkForce WF-2950 | Users Guide - Page 246
8. Close the output tray and paper support, lower the control panel, and close the rear feed. 9. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning - Epson WorkForce WF-2950 | Users Guide - Page 247
Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for - Epson WorkForce WF-2950 | Users Guide - Page 248
cartridge. Cartridge. The printer's borderless printing ink pad is nearing the end of its service life. It is not a user-replaceable part. Please contact Epson support. The ink pad is near the end of its service life and the message will be displayed until the ink pad is replaced. Contact Epson - Epson WorkForce WF-2950 | Users Guide - Page 249
and then contact Epson for support. The combination of the There is a problem with the network connection to your product. Check the IP address and the solutions in this guide. subnet mask is invalid. See your documentation for more details. To use cloud services, update the root certificate - Epson WorkForce WF-2950 | Users Guide - Page 250
firmware again. If you still receive this error message, contact Epson for support. Note: The ink pads in the printer collect, distribute, and contain any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems Related references Where - Epson WorkForce WF-2950 | Users Guide - Page 251
, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Print Head Cleaning Uninstall Your Product Software Related references Where to Get Help - Epson WorkForce WF-2950 | Users Guide - Page 252
Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. Product Does Not Turn On or Off Noise After Ink Installation Software Installation - Epson WorkForce WF-2950 | Users Guide - Page 253
product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also make sure your system meets the requirements for your operating system. • Close - Epson WorkForce WF-2950 | Users Guide - Page 254
Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Related tasks Printing a Network Status Sheet Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions - Epson WorkForce WF-2950 | Users Guide - Page 255
internet service provider for instructions. problem. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Try restarting your router following the instructions instructions that came with your product to enter your wireless network name manually - Epson WorkForce WF-2950 | Users Guide - Page 256
new password. See your device documentation for instructions. • If you connected your product to selected Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check on the report to help determine the cause of the problem. • Make sure your product is not connected to - Epson WorkForce WF-2950 | Users Guide - Page 257
Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Check to see if your wireless router or access point are correct. If you cannot access any website, there is a problem on the computer. Check the network connection of the computer. See the - Epson WorkForce WF-2950 | Users Guide - Page 258
as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related references Status Icon Information Related tasks Uninstalling Product Software - Mac Wireless Network Connection is - Epson WorkForce WF-2950 | Users Guide - Page 259
determine the cause of the problem. • If you are using DHCP, set the IP address manually. • Make sure your computer and product service provider for instructions. • Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions - Epson WorkForce WF-2950 | Users Guide - Page 260
-Fi Networking Cannot Scan Over a Network If you have problems scanning over a network, try these solutions: • If GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you are scanning a large original at a high resolution, a - Epson WorkForce WF-2950 | Users Guide - Page 261
for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed Make sure the size, weight, and number of your originals are supported by the ADF. 261 - Epson WorkForce WF-2950 | Users Guide - Page 262
. • Try cleaning the inside of the ADF. • Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Document Jams in the Automatic Document Feeder ADF Original Document Specifications Related tasks Placing Originals in the Automatic - Epson WorkForce WF-2950 | Users Guide - Page 263
paper. • If multiple pages feed at once during manual 2-sided printing, remove any paper from the product before instructions that came with the paper. • When loading originals in the ADF, load them in the correct direction and not above the arrow on the ADF edge guide. Load only originals supported - Epson WorkForce WF-2950 | Users Guide - Page 264
in the Rear Cover Document Jams in the Automatic Document Feeder Paper Specifications Related tasks Cleaning the Paper Guide Cleaning the Print Head Path Cleaning Your Product Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here - Epson WorkForce WF-2950 | Users Guide - Page 265
Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Remove the jammed paper carefully or you may damage the product. 265 - Epson WorkForce WF-2950 | Users Guide - Page 266
the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Cover 266 - Epson WorkForce WF-2950 | Users Guide - Page 267
Document Jams in the Automatic Document Feeder Related topics Loading Paper Paper Jam Problems in the Rear Cover If paper has jammed in the rear cover, follow the steps here to clear the jam. 1. Cancel the print job, if - Epson WorkForce WF-2950 | Users Guide - Page 268
Inside the Product Document Jams in the Automatic Document Feeder Related topics Loading Paper Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print job, if necessary - Epson WorkForce WF-2950 | Users Guide - Page 269
3. Open the ADF cover. 4. Carefully remove any jammed pages from beneath the ADF. 269 - Epson WorkForce WF-2950 | Users Guide - Page 270
5. Raise the ADF input tray. Caution: Make sure the ADF cover is opened before raising the ADF input tray or the ADF may be damaged. 270 - Epson WorkForce WF-2950 | Users Guide - Page 271
6. Remove the jammed paper. 7. Lower the ADF input tray. 271 - Epson WorkForce WF-2950 | Users Guide - Page 272
in the Rear Cover ADF Original Document Specifications Related tasks Placing Originals in the Automatic Document Feeder Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel - Epson WorkForce WF-2950 | Users Guide - Page 273
AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints - Epson WorkForce WF-2950 | Users Guide - Page 274
open the Epson Printer Connection Checker and follow the onscreen instructions to check the connection status: • Windows 11: problem by updating the product software to the latest version. If the problem persists, try uninstalling and reinstalling the printer driver. Parent topic: Solving Problems - Epson WorkForce WF-2950 | Users Guide - Page 275
the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Related tasks Selecting the Paper Settings for Each Source - Control - Epson WorkForce WF-2950 | Users Guide - Page 276
name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. For the fastest printing, select the following settings in your product software: • Make sure the paper type setting matches the type - Epson WorkForce WF-2950 | Users Guide - Page 277
3. Restart your computer and try printing again. Parent topic: Solving Problems Printing from a Computer Related references Paper or Media Type Settings - Settings - Mac Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed - Epson WorkForce WF-2950 | Users Guide - Page 278
your printer software. (This option has different names, depending on your operating system version.) Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Too Many Copies Print Make sure that - Epson WorkForce WF-2950 | Users Guide - Page 279
paper may be fed at the same time. Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Related tasks Printing Your Document or Photo - Windows Printing . • Load paper in the correct direction and slide the edge guides against the edges of the paper. 279 - Epson WorkForce WF-2950 | Users Guide - Page 280
before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting the Paper Settings for Each Source - Control and size. Note: For custom paper sizes, make sure you select a supported borderless page width. • Windows: Make sure you selected the Borderless setting - Epson WorkForce WF-2950 | Users Guide - Page 281
the driver window. Parent topic: Solving Page Layout and Content Problems Related tasks Printing Your Document or Photo - Windows Printing Your paper is positioned correctly for feeding into the printer. • Slide the edge guides against the edges of the paper. • Clean the scanner glass and document - Epson WorkForce WF-2950 | Users Guide - Page 282
Do not load more than the recommended number of sheets. • Slide the edge guides against the edges of the paper. • Make sure the paper type setting matches at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print - Epson WorkForce WF-2950 | Users Guide - Page 283
settings are different from those covered in this manual. See the Apple website for details. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic: Solving Problems Related tasks Using AirPrint White or Dark Lines - Epson WorkForce WF-2950 | Users Guide - Page 284
Problems incorrectly in your product. • Slide the edge guides to the edges of the paper. • Use a support sheet with special paper, or load special paper the printable side of the paper correctly for your product. • When manually printing 2-sided, make sure the ink is completely dry before loading the - Epson WorkForce WF-2950 | Users Guide - Page 285
of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper the Print Head Using the Product Control Panel Cleaning the Paper Guide Cleaning the Print Head Path Selecting Basic Print Settings - - Epson WorkForce WF-2950 | Users Guide - Page 286
head. • Clean the paper path. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper Print Head Using the Product Control Panel Cleaning the Paper Guide Cleaning the Print Head Path Related topics Replacing Ink Cartridges - Epson WorkForce WF-2950 | Users Guide - Page 287
, and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Aligning the Print Head Using the Product Control Panel Selecting Basic - Epson WorkForce WF-2950 | Users Guide - Page 288
resolution display. Make sure to avoid direct sunlight when confirming the image on the display. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Compatible Epson Papers Related tasks Selecting Basic Print Settings - Windows - Epson WorkForce WF-2950 | Users Guide - Page 289
Not Operate Correctly Cannot Start Epson Scan 2 Scanning is Slow Cannot Save a Scan to a Shared Folder Over a Network Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has - Epson WorkForce WF-2950 | Users Guide - Page 290
one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower - Epson WorkForce WF-2950 | Users Guide - Page 291
strength may affect your scanning speed. Parent topic: Solving Scanning Problems Related topics Wi-Fi Networking Cannot Save a Scan to a Shared shared folder path to your product's control panel contact list or entered the path manually to scan, make sure you used the correct path. • Make sure the - Epson WorkForce WF-2950 | Users Guide - Page 292
takes a very long time, make sure the DNS setting and the DNS domain name are correct. Contact your network administrator for instructions. Parent topic: Solving Scanning Problems Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality - Epson WorkForce WF-2950 | Users Guide - Page 293
Patterns Appear in an Image Scanned Image Edges are Cropped Resetting the Epson Scan 2 Settings Parent topic: Solving Problems Scanned Image Quality Problems If you encounter quality problems with your scanned image, try these solutions: Image is Distorted or Blurry • Do not move your original or - Epson WorkForce WF-2950 | Users Guide - Page 294
. • If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Related tasks Cleaning Your Product Image Consists of a Few Dots Only If your - Epson WorkForce WF-2950 | Users Guide - Page 295
inside. If you are scanning from the ADF, make sure the ADF edge guide fits against the loaded originals. You can also try cleaning the ADF and scanning again. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If - Epson WorkForce WF-2950 | Users Guide - Page 296
the Threshold setting on the Advanced Settings tab. (The Image Option must be set to None.) Parent topic: Solving Scanned Image Quality Problems Related tasks Scanning a Document in Epson ScanSmart Scanning in Epson Scan 2 Related topics Placing Originals on the Product Image Colors are Patchy - Epson WorkForce WF-2950 | Users Guide - Page 297
Descreening setting. • Select a lower Resolution setting. • Place the original at a slightly different angle. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Scanned Image Edges are Cropped If the edges of a scanned image - Epson WorkForce WF-2950 | Users Guide - Page 298
Fax Memory Full Error Appears Fax Quality is Poor Sent Fax is Received in an Incorrect Size Received Fax is Not Printed Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • Use Check Fax Connection on the control panel (Settings - Epson WorkForce WF-2950 | Users Guide - Page 299
report using your product control panel or fax software to help diagnose the problem. • Verify that the telephone wall jack works by connecting a phone to trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service, - Epson WorkForce WF-2950 | Users Guide - Page 300
answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related is connected to your product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until the product's LCD - Epson WorkForce WF-2950 | Users Guide - Page 301
a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax. Parent topic: Solving Faxing Problems Related references Fax Sending Options Fax Quality is Poor If you receive a poor quality fax, try these solutions: • Try enabling the error correction - Epson WorkForce WF-2950 | Users Guide - Page 302
them, if necessary. Parent topic: Solving Faxing Problems Related references Receive Settings - Fax Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Epson WorkForce WF-2950 | Users Guide - Page 303
You can uninstall and then re-install your product software to solve certain problems. 1. Turn off the product. 2. Disconnect any interface cables. 3. of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 11/Windows 10: Select Epson Scan 2 and click Uninstall - Epson WorkForce WF-2950 | Users Guide - Page 304
does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.) or epson.ca/support (Canada) and select want to uninstall. 7. Click Uninstall. 8. Follow the on-screen instructions to uninstall the software. 9. Reinstall your product software. Note: If - Epson WorkForce WF-2950 | Users Guide - Page 305
technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting - Epson WorkForce WF-2950 | Users Guide - Page 306
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows - Epson WorkForce WF-2950 | Users Guide - Page 307
. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements To use your product and - Epson WorkForce WF-2950 | Users Guide - Page 308
(203 × 254 mm) Executive (7.25 × 10.5 inches [184 × 267 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Plain paper Weight Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Plain paper: 17 lb (64 - Epson WorkForce WF-2950 | Users Guide - Page 309
Weight 20 lb (75 g/m2) to 27 lb (100 g/m2) Parent topic: Technical Specifications Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders 1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum 2 Reduced print - Epson WorkForce WF-2950 | Users Guide - Page 310
Single sheets - borderless 1 Reduced print quality area/top: 1.73 inches (44 mm) minimum 2 Reduced print quality area/bottom: 1.57 inches (40 mm) minimum Envelopes 1 Right/left margins: 0.12 inch (3 mm) minimum 2 Top/bottom margins: 0.12 inch (3 mm) minimum 3 Reduced print quality area/right: 0.71 - Epson WorkForce WF-2950 | Users Guide - Page 311
or 0.13 inch (3.3 mm) 8.5 × 13 inches (216 × 330 mm) and Legal (8.5 × 14 inches [216 × 356 mm]): 10 sheets Not supported Parent topic: Technical Specifications Scanning Specifications Scanner type Photoelectric device Effective pixels Document size Scanning resolution Output resolution Flatbed - Epson WorkForce WF-2950 | Users Guide - Page 312
Black and white: 16 bits per pixel internal 1 bit per pixel external LED Parent topic: Technical Specifications Fax Specifications Fax type Support line Speed Resolution Page memory Black-and-white and color fax capability (ITU-T Super Group 3) Standard analog (household) telephone lines PBX - Epson WorkForce WF-2950 | Users Guide - Page 313
Redial Interface 2 times (with 1 minute intervals); specifications may differ by country or region RJ-11 Phone Line RJ-11 Telephone set connection Parent topic: Technical Specifications Ink Cartridge Specifications Note: Your printer is designed to work only with genuine Epson-brand ink - Epson WorkForce WF-2950 | Users Guide - Page 314
Related references Ink Cartridge and Maintenance Box Part Numbers Dimension Specifications Height Width Depth Weight (without ink cartridges or power cord) Stored: 8.6 inches (218 mm) Printing: 9.5 inches (242 mm) 14.8 inches (375 mm) Stored: 11.8 inches (300 mm) Printing: 22.7 inches (577 mm) 11 - Epson WorkForce WF-2950 | Users Guide - Page 315
topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers; USB 3.0 cables are not supported) Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standard Security IEEE 802.11 b/g/n; IEEE 802.11n available only - Epson WorkForce WF-2950 | Users Guide - Page 316
mode Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Note: Infrastructure and Wi-Fi Direct may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to - Epson WorkForce WF-2950 | Users Guide - Page 317
the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles). Parent topic: Technical Specifications 317 - Epson WorkForce WF-2950 | Users Guide - Page 318
this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions Important Privacy Notice (Printer Serial Number) FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety - Epson WorkForce WF-2950 | Users Guide - Page 319
• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end. • If you use an extension cord with the - Epson WorkForce WF-2950 | Users Guide - Page 320
service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service topic: Important Safety Instructions LCD Screen Safety Instructions • Use only a If discomfort or vision problems remain after a thorough pieces; contact Epson for support. • The LCD screen - Epson WorkForce WF-2950 | Users Guide - Page 321
of the leak. Caution: To reduce the risk of fire, use only a No. 26 AWG or larger telecommunication line cord. Parent topic: Important Safety Instructions Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you - Epson WorkForce WF-2950 | Users Guide - Page 322
connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices to maintain uninterrupted service. If you have problems with this product and require technical or customer support, please visit www - Epson WorkForce WF-2950 | Users Guide - Page 323
service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service click the link below for instructions on entering fax header that this is a major nationwide problem. This equipment has been tested - Epson WorkForce WF-2950 | Users Guide - Page 324
equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment. For Canadian Users 1. - Epson WorkForce WF-2950 | Users Guide - Page 325
1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED. Pursuant to this Agreement, binding - Epson WorkForce WF-2950 | Users Guide - Page 326
selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or - Epson WorkForce WF-2950 | Users Guide - Page 327
to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding individual - Epson WorkForce WF-2950 | Users Guide - Page 328
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as - Epson WorkForce WF-2950 | Users Guide - Page 329
Default Delay Times for Power Management for Epson Products Copyright Attribution Parent topic: Notices libTIFF Software Acknowledgment Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its - Epson WorkForce WF-2950 | Users Guide - Page 330
Copyright Attribution © 2022 Epson America, Inc. 8/22 CPD-62194 Parent topic: Copyright Notice 330
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WF-2950 User's Guide