Epson WorkForce WF-3620 User Manual

Epson WorkForce WF-3620 Manual

Epson WorkForce WF-3620 manual content summary:

  • Epson WorkForce WF-3620 | User Manual - Page 1
    WF-3620/WF-3640 User's Guide
  • Epson WorkForce WF-3620 | User Manual - Page 2
  • Epson WorkForce WF-3620 | User Manual - Page 3
    Sleep Timer Settings 33 Changing the Power Off Timer Settings 34 Epson Connect Solutions for Smartphones, Tablets, and More 35 Using Epson Email Print ...35 Using the Epson iPrint Mobile App 35 Using Epson Remote Print ...36 Using Epson Scan to Cloud...36 Using AirPrint ...37 Using Google Cloud
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    Network Settings From the Control Panel 40 Wi-Fi Direct Mode Setup ...42 Enabling Wi-Fi Direct Mode ...43 Wi-Fi Protected Setup (WPS)...44 Using WPS to Connect to a Network 45 Printing a Network Status Sheet...46 Changing or Updating Network Connections 47 Accessing the Web Config Utility 47
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    106 Changing the Language of the Printer Software Screens 107 Changing Automatic Update Options 108 Printing with OS X ...109 Selecting Basic Print Settings - OS X 110 Paper Source Options - OS X 113 Print Quality Options - OS X...114 Print Options - OS X...114 Selecting Page Setup Settings
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    X 123 Checking Print Status - OS X 124 Cancelling Printing Using a Product Button 125 Scanning ...126 Starting a Scan...126 Starting a Scan Using the Product Control Panel 126 Scan to Memory Device Options 128 Changing Default Scan Button Settings 129 Starting a Scan Using the Epson Scan Icon
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    Rings to Answer 174 Selecting Fax Output Settings 175 Output Settings - Fax ...178 Selecting Advanced Fax Settings 179 Basic Settings - Fax ...180 Send Settings - Fax...181 Receive Settings - Fax ...182 Security Settings - Fax ...182 Printing Fax Reports ...183 Fax Report Options...184 Setting Up
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    from a Memory Device to Your Computer 232 Charging a USB Device Using Your Product 232 Replacing Ink Cartridges and Maintenance Boxes 234 Check Cartridge and Maintenance Box Status 234 Checking Cartridge Status on the LCD Screen 234 Checking Cartridge and Maintenance Box Status with Windows
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    Color Cartridges - OS X 247 Conserving Low Black Ink with Windows 248 Replacing the Maintenance Box...249 Adjusting Print Quality...253 Print Head Maintenance...253 Print Head Nozzle Check...253 Checking the Nozzles Using the Product Control Panel 253 Checking the Nozzles Using a Computer Utility
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    288 Paper Jam Problems in the Duplexer (Rear Cover 289 Document Jams in the Automatic Document Feeder 293 Paper Ejection Problems ...297 Solving Problems Printing from a Computer 298 Nothing Prints ...298 Product Icon Does Not Appear in Windows Taskbar 299 Error After Cartridge Replacement 299
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    Preview 315 Scanned Image Edges are Cropped 315 Solving Faxing Problems...316 Cannot Send or Receive Faxes 316 Cannot Receive Faxes with a Telephone Connected to Your Product 317 Solving Memory Card Problems...317 Memory Card Does Not Fit Into a Slot 318 Cannot View or Print Photos from
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    Scanning Specifications ...325 Automatic Document Feeder (ADF) Specifications 325 Fax Specifications ...326 Paper Specifications ...326 Printable Area Specifications ...328 Ink Cartridge Specifications...329 Memory Card Specifications ...330 Dimension Specifications ...331 Electrical Specifications
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    WF-3620/WF-3640 User's Guide Welcome to the WF-3620/WF-3640 User's Guide. For a printable PDF copy of this guide, click here. 13
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    from the illustrations in this guide, but the instructions are the same. Setting Up the Control Panel Product Parts Locations Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Setting Up the Control Panel
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    Control Panel Buttons and Lights WF-3620 WF-3640 15
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    status icon to view or change the current network settings. Icon Description Displays additional information or instructions, such as on loading paper or placing a document. A document is placed inside the Automatic Document Feeder (ADF). One or more of the ink cartridges are running low on
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    ink cartridges are expended or the maintenance box is full. Press the Status button to open the Status Menu, select Printer Information, and then check the status of the consumables. Unread or unprinted fax data is stored in the product. If the product is set up to save received faxes on a computer
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    the current printer and job status. Function Printer Information Job Monitor Job History Job Storage Description Displays the status of consumables and any errors that have occurred with the product. Select the error from the list to display the error message. Displays the current print job and
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    3. Scroll down and select Admin Settings. 4. Select Admin Password. 5. Select Register. You see a screen like this: 6. Use the displayed keyboard to enter a password, then press . 7. Enter your password again to confirm. 8. Select OK. 9. Select Lock Setting and select On. When the control panel is
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    Locking the Control Panel Using Presets You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them whenever necessary. Note: Presets can be locked by an administrator. If you cannot access or change presets, contact your administrator for assistance. 20
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    1. Press the home button, if necessary. 2. Select Presets or press the Preset button (WF-3620). Enter the Administrator password, if necessary. You see a screen like this: 3. Select Add New. 4. save, then select Save (or press the 3620). You see a screen like this: Preset button on the WF- 21
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    a name for the preset, then press . 7. Select Save. When you are using the product's control panel to copy, fax, or scan, you can use the preset by selecting Presets or pressing the Preset button (WF-3620) and selecting it from the list. You can also add new presets. Parent topic: Setting Up the
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    sound level heard when you press buttons on the control panel. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select
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    : Setting Up the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 24
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    , but you can turn it off from the product's control panel. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select
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    : Setting Up the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Top and Front Product Parts - Paper Path Product Parts - Inside Product Parts - Back Parent topic: Product Basics 26
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    Product Parts - Top and Front 1 ADF cover 2 Automatic Document Feeder (ADF) 3 Edge guide 4 ADF input tray 5 ADF output tray 6 Paper cassette 1 7 Paper cassette 2 (WF-3640) 27
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    1 Document cover 2 Scanner glass 3 Control panel 4 Memory card slot 5 Memory card light 6 USB Type A port for external devices Parent topic: Product Parts Locations 28
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    Product Parts - Paper Path 1 Edge guides 2 Rear paper feed slot 3 Output tray 4 Output tray extension 5 Paper stopper 6 Edge guides 7 Paper cassette Parent topic: Product Parts Locations 29
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    Product Parts - Inside 1 Scanner unit 2 Cartridge cover 3 Cartridge holder 4 Print head (do not remove) Parent topic: Product Parts Locations 30
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    box 2 Duplexer (rear cover) 3 AC inlet 4 LINE port 5 EXT port 6 LAN port 7 USB port Parent topic: Product Parts Locations Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can
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    can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. For the WF-3620, select necessary. Setup > System Administration. Enter the administrator password, if 3. Select Eco Mode and
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    to exit. Parent topic: Using Eco Mode and Other Power Saving Settings Changing the Sleep Timer Settings You can adjust the time period Sleep Timer setting. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if
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    7. Select OK. Parent topic: Using Eco Mode and Other Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. You see
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    learn more about Email Print, check compatibility, and get detailed setup instructions. 3. Send an email with attachments to your product's Email Print address. Note: Both the email and any attachments print by default. You can change these printing options by logging into your Epson Connect account
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    Remote Print setup. 5. Select the print command in your application and choose the Remote Print driver for your Epson product. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan to Cloud service
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    and the Google Chrome browser without drivers or cables. Set up your Epson product for network printing as described in this manual. See the link below. Note: Make sure your Epson printer and computer are connected to the same network before starting the Google Cloud Print setup. If your product is
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    the on-screen instructions. 10. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with internet access. Visit Epson Support for more information
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    wired network. Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access
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    network, follow the instructions on the Start Here sheet and install the necessary software from the product CD or by downloading it. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not
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    4. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this manual. 5. Select the name of your wireless
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    Characters on the LCD Screen Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Your product automatically
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    home button, if necessary. 2. Press . 3. Select Wi-Fi Setup. You see this screen: 4. Scroll down and select Wi-Fi Direct Setup. 5. Select Connection Setup. 6. Select Change Password, then select Yes. Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they
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    connection symbol on the LCD screen and should be able to print directly to your product from your computer or device. Note: If the AP, D, or Direct again. Parent topic: Wi-Fi Direct Mode Setup Related tasks Entering Characters on the LCD Screen Wi-Fi Protected Setup (WPS) If your network uses a WPS
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    may be a virtual WPS button in the software for the device. Check your network product documentation for details. Using WPS to Connect to a Select Wi-Fi Setup. You see this screen: 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press
  • Epson WorkForce WF-3620 | User Manual - Page 46
    Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Setup. You see this screen: 3. Select
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    Print, then press one of the buttons to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing Changing a USB Connection to a Wi-Fi Connection Changing from a computer or other device
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    from the Epson website, or install it from the CD that came with your product using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network Connection If you have already connected your product to your computer
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    Your Connection screen, select Wired network connection. 7. If you see a Select Setup Option screen, select Setup printer for the first time. 8. Continue following the rest of the on-screen instructions. Parent topic: Changing or Updating Network Connections Related tasks Disabling Wi-Fi Features
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    4. Scroll down and select Disable Wi-Fi. 5. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections 50
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    you print, load paper for the type of printing you will do. Loading Paper for Documents in the Cassette Loading Paper for Photos in the Cassette Loading Envelopes in the Cassette Loading Paper and Envelopes in the Rear Feed Slot Paper Loading Capacity Available Epson Papers Borderless Paper Type
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    2. Pull out the paper cassette. 3. Slide the edge guides outward. Note: If you are using legal-size paper or larger, squeeze the tab and extend the paper cassette. 52
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    4. Slide the edge guide to your paper size. 53
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    Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette. 6. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits beneath the top edges of the guides. Caution: To prevent paper feeding problems, make sure you
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    7. Gently insert the paper cassette. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and select OK. 55
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    Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper for Photos in the
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    in the Cassette You can print photos on a variety of paper types and sizes. You can load photo paper in these sizes: 4 × 6 inches (102 × 152 mm), 5 × 7 inches (127 × 178 mm) or 8 × 10 inches (203 × 254 mm). If your product has two cassettes, you can only load photo paper in Cassette 1. 1. Close the
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    3. Slide the edge guides outward. 4. Slide the edge guide to your paper size. 58
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    Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette. 6. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits beneath the top edges of the guides. Caution: To prevent paper feeding problems, make sure you
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    7. Gently insert the paper cassette Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and select OK. 9. Extend the output tray and open the paper stopper. 60
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    guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper and Envelopes in the Rear Feed Slot Loading Paper for Documents in the Cassette Loading Envelopes in the Cassette You can print
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    1. Close the paper stopper and output tray, if necessary. 2. Pull out the paper cassette. 62
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    3. Slide the edge guides outward. 4. Load envelopes printable side down and flap edge right as shown. 63
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    5. Slide the edge guides against the envelopes, but not too tightly. Note: Make sure the envelopes are loaded against the edge guide and not sticking out from the end of the cassette. Caution: To prevent paper feeding problems, make sure you do not load too many envelopes in the cassette. 64
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    the paper cassette. Note: The envelopes may slide forward slightly as you insert the cassette. This is normal. 7. When prompted by the product's LCD screen, select Envelope #10 for the Paper Size and Envelope for the Paper Type, and select OK. 8. Extend the output tray and open the paper stopper
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    Always follow these paper loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • If print quality declines when printing multiple envelopes, try loading one envelope at a time. • Do not load envelopes that
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    3. Open the rear paper feed slot and push it back. 4. Do one of the following: • Load one sheet of paper with the printable side faceup and slide the edge guides against the paper, but not too tightly. • Load one envelope short edge first, with the flap facing down and the flap edge to the right
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    which way your document faces. • Load the printable side faceup. • Load letterhead or pre-printed paper top edge first. • Check the paper package for any additional loading instructions. Note: You can load a sheet of binder paper with holes on one of the long edges, but not for automatic 2sided
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    Letter (8.5 × 11 inches [216 × 279 mm]) Plain paper, Legal (8.5 × 14 inches [216 × 357 mm]) Plain paper, User-defined size Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Bright White Paper Epson Presentation Paper Matte 250 sheets 30 sheets 1 sheet 1 sheet 200
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    Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Envelopes Loading capacity Paper cassette 20 sheets 10 envelopes Lower paper cassette (if available) - - Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com
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    (8.5 × 14 inches [216 × 357 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) 4 × 6 inches (102 × 152 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Premium Photo Paper Glossy 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm
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    Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes. Borderless Paper Types • Epson Brochure & Flyer Paper Matte Double-sided • Epson Ultra Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper
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    Panel You can change the default paper size and paper type for each paper cassette using the control panel on the product. 1. Press the home button, if necessary. 2. Select Setup. You see this screen: 3. Select Paper Setup. 4. Select the paper source you want to change (WF-3640). You see a screen
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    . 9. Select OK. 10. Select another paper source to change or press the Paper Type Settings Parent topic: Loading Paper home button to return to the Home screen. Paper Type Settings For this paper Plain paper Epson Bright White Paper Epson Presentation Paper Matte Epson Iron-on Cool Peel Transfer
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    these settings, contact your administrator for assistance. Selecting the Default Paper Source Settings Selecting Universal Print Settings Parent topic: Loading Paper Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product. Note
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    3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Printer Settings. 5. Select Paper Source Settings. You see a screen like this: 6. Select the paper source options you want to use. 7. When you are finished, press the home button to return to
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    to display an error message when the paper size and type settings for each paper source and the copy/print settings in each mode do not match. Parent topic: Selecting the Default Paper Source Settings Selecting Universal Print Settings You can change the default universal print settings using the
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    home button to return to the Home screen. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print settings you want to use. Universal Print Settings option Top Offset Left Offset Top Offset in Back
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    Available settings Check Paper Width On Off Dry Time Skip Blank Page Standard Long Longer On Off Description Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size settings are wrong, but may reduce the printing speed. Select
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    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover
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    topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF).You can also use the ADF to scan both sides or other materials that could obstruct the feeder. 1. Slide the ADF edge guide outward. 81
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    2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the control panel lights up. 82
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    4. Slide the ADF edge guide against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown: 83
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    Parent topic: Placing Originals on the Product Related references Automatic Document Feeder (ADF) Specifications Related topics Copying Scanning Faxing 84
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    copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF. 2. Load the paper you want to print on. 3. Press the home button, if necessary. 4. Select Copy. You
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    access or change this setting, contact your administrator for assistance. 10. When you are ready to copy, press one of the buttons. Note: To cancel printing, press the Stop button or select Cancel. Parent topic: Copying Related references Paper Loading Capacity Available Epson Papers Paper Size
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    documents onto one sheet. After selecting either one of these options, select Settings and change the Document Orientation setting if necessary. Copies both sides of an ID card onto one side of a sheet of paper Select the document size of your original Automatically sizes the image by the percentage
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    Photo Density Varying levels Expansion Standard Medium Minimum Remove Shadow Off On Remove Punch Holes Collate Copy Dry Time Off On appear around a document when copying thick paper Select On to erase the binding holes on a document Select On to print multiple copies of a multi-page
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    to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with OS X Cancelling
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    also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You
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    the name of your paper. Check the paper type settings list for details. 9. Select the Quality setting that matches the print quality you want to use. 10. Select a Color option: • To print a color document or photo, select the Color setting. • To print text and graphics in black or shades of gray
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    options in the Paper Source menu to print on the paper loaded in that source. WF-3620 Cassette Selects the paper in the cassette as the paper source. Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source. WF-3640 Auto Select Automatically selects the paper source based on
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    button to select image layout and guideline options. Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting the 2-Sided Printing checkbox on the Main tab. Note: Some options may be pre-selected
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    • Deselect the Auto checkbox to print your double-sided print job manually by printing one side and flipping the paper over to print the other side (recommended for paper types that do not support automatic duplexing). 3. Click the Settings button. You see this window: 94
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    to the Main tab. 10. Print a test copy of your double-sided document to test the selected settings. 11. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Related tasks
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    Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in
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    , brightness, contrast, and color saturation for your image. • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 97
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    Custom Color Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with Windows Related tasks Printing Your Document or Photo - Windows Custom Color Correction Options - Windows You can select any of the available options
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    as a statue, you may want to turn off Fix Photo to retain the special color effects. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and
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    the Web. Fix Red-Eye Reduces or removes red-eye in photos. Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation. High Speed Speeds up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting
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    the Windows Control Panel on your computer: • User Name • Computer Name • Date • Date/Time Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or
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    2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5. Click OK. Parent topic: Printing with Windows 102
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    Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click
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    printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper
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    printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver
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    that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. You see the printer settings window: 106
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    are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the
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    time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Access the
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    described in these sections. Note: If you have an internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Selecting Print Layout Options - OS X Selecting Double-sided
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    Your Document or Photo - OS X Parent topic: Printing From a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select
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    application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the
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    7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu. You see these settings: 9. Select the Paper Source you wish to print from. 112
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    options in the Paper Source menu to print on the paper loaded in that source. WF-3620 Cassette Selects the paper in the cassette as the paper source. Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source. WF-3640 Auto Select Automatically selects the paper source based on
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    on other settings you have chosen. Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the
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    application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 1. Select the size
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    menu. • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with OS X Selecting Double-sided Printing Settings - OS X You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on
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    Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the version of OS X you are using. 1. Select one of the Two-sided Printing options. 117
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    your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - OS X Parent topic: Printing with OS X Double-sided Printing Options and Adjustments - OS X You can select any of the available
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    pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying
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    Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software, or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize
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    preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like
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    or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed. Permit temporary black printing Allows you to print using black ink when a color ink cartridge is expended. 122
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    from the printer software when ink is low. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Parent topic: Selecting Printing Preferences - OS X Printing Your
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    Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink cartridge status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as
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    Cancelling Printing Using a Product Button If you need to cancel printing, press the Stop button on your product. Parent topic: Printing From a Computer 125
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    Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic: Scanning Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image to a memory device or to your computer using your product
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    feature, you must first set up WSD (Web Services for Devices) on the computer. 6. Select Presets or press the Preset button (WF-3620) to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance
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    Off On Select for photos Select for documents Select for scanned files that you can print from a device. Multi Page TIFF documents are scanned in black and white. Select for documents Select for photos Select for highest quality printing Select the page size for documents Select for photos with
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    Scan Using the Product Control Panel Changing Default Scan Button Settings You can view or change the default scan settings your product uses when you scan to your computer Programs or Programs > EPSON Software > Event Manager. • OS X: Open the Applications folder, click Epson Software, and click
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    and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver download
  • Epson WorkForce WF-3620 | User Manual - Page 131
    Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture Related topics Placing Originals on the Product 131
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    software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads). 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs
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    Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan Related topics Placing Originals on the Product 133
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    various image adjustment options and preview your scanned image. Professional Mode You can manually customize all available settings, and preview and size your scanned image. Parent topic: Selecting Epson Scan Settings Selecting the Scan Mode Select the Epson Scan mode you want to use from the
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    in Office Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary. 1. Start Epson Scan and select Office
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    . You see the File Save Settings window. 14. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows
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    Available Image Adjustments - Office Mode Parent topic: Selecting Epson Scan Settings Related concepts Image Preview Guidelines Scan Resolution Guidelines Related tasks Selecting Scan File Settings Scanning in Professional Mode Available Document Source Settings - Office Mode You can select these
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    Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. 138
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    the Rotate icons. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Related concepts Image Preview Guidelines Scan Resolution Guidelines Related tasks Selecting Scan File Settings Available Image Adjustments - Office Mode
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    clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such red, green, or blue shades in the scanned image. Skip Blank Pages Ensures that your product does not scan pages that contain no text or images. Edge
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    file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary. 1. Start Epson Scan and select Professional Mode as the Mode setting. You see this window: 141
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    142
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    . You see the File Save Settings window. 13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows
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    these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs. 8-bit Grayscale Select this setting for black-and-white photos. Black & White Select this setting for
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    , the default Preview mode is Normal mode. To use Thumbnail Preview mode instead, click the Thumbnail tab. 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 145
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    automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee
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    marquee, click the marquee, then click the Delete Marquee icon. • Thumbnail preview: To change the preview style, click one of the Size icons. Note: If you draw multiple be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning
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    setting to change the level of adjustment. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern overall lightness and darkness of the scanned image. Contrast Adjusts the difference between the light and dark
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    to access the settings. Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition in Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list. Note: If
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    marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the
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    the Customize option. 5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the preview image. The marquee is automatically proportioned for your custom scan size. 6. To use additional sizing tools, click the + (Windows) or (OS X) icon next to the Target Size
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    , change the Resolution setting to 600 dpi. • You will scan the image at 100% or smaller size. Select Epson Scan's Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: 96 to 150 dpi • Print/convert to editable text (OCR): 300 dpi • Fax
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    on the File Save Settings window. You can also select various optional settings that control how Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on
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    button, and select a folder. 2. If you want to change the default name for your scanned image, click Edit and select the options you want. Epson Scan scans your document: 7. Choose one of the following options on the screen: • If you are scanning only one page, click Save File. • If you need to scan
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    program is converting your page to text. Wait until the program re-scans the page and close the program, if necessary. Available Scanned File Types and Optional Settings Parent topic: Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety of
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    and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAINcompliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver download
  • Epson WorkForce WF-3620 | User Manual - Page 157
    4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other scan settings as necessary. 157
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    (The results of descreening do not appear in the preview image, only in your scanned image.) Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Color Restoration Restores the colors in faded photos
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    store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you fax data. Connecting a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Viewing a Fax on the LCD Screen Checking Fax
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    , you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL or ISDN provider for the necessary equipment. DSL connection 160
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    1 Telephone wall jack 2 DSL filter 3 DSL modem ISDN connection (one phone number) 161
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    1 ISDN wall jack 2 Terminal adapter or ISDN router ISDN connection (two phone numbers) 162
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    1 ISDN wall jack 2 Terminal adapter or ISDN router 163
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    2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 164
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    to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS. Parent topic: Faxing Related tasks Receiving Faxes Automatically Setting Up Fax Features Before faxing with your product, set
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    Using the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer Selecting Fax Output Settings Output Settings - Fax Selecting Advanced Fax Settings Basic Settings - Fax Send Settings - Fax Receive Settings - Fax Security Settings - Fax Printing Fax Reports Fax Report Options
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    or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and
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    This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select
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    Control Panel Using the Fax Setup Wizard You can set up the product's basic fax settings using the Fax Setting Wizard. This wizard is automatically displayed when the product is turned on for the first time. You can also change these settings individually from the Fax Settings menu. Note: These
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    5. Scroll down and select Fax Setting Wizard. 6. Select Start. You a Fax Header screen like this: 7. Use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select when you are done. You see a Phone Number
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    faxes. Go to step 12. • If you do not have distinctive ring service, select Skip, then go to the next step. Note: • Distinctive ring service change the settings.) 13. On the Confirmation screen, select Start to check the fax connection and print a report of the check result. If there are any errors
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    drop the first digit of a fax number and send the fax to the wrong number. Parent topic: Setting Up Fax Features Using the Product Control Panel you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down
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    7. If you connected the product to a PBX phone system, select PBX. You see this screen: 173
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    (9 for example), and press . 10. Select OK. Parent topic: Setting Up Fax Features Using the Product Control Panel Setting the Number of Rings to Answer If you access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll
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    You can use the product's control panel to select settings for saving, forwarding, or printing incoming faxes. Note: These settings can be locked by an administrator. If you cannot access or change these settings, contact your administrator for assistance. 1. Press the home button, if necessary
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    6. Select Fax Output. You see this screen: 7. Select Settings. You see this screen: 176
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    saving, forwarding, and printing faxes. Note: If you want to save faxes to your computer, you must use the Epson FAX Utility to enable this Print or Save to Inbox if forwarding fails. • Select Create Folder to Save, and follow the instructions on the screen to create a folder for saving faxes
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    product's memory. You can view the faxes on the LCD screen and print if needed. To enable this option, you must use the Epson FAX Utility. Once Save to Computer is enabled, you can select Yes and Print to have faxes saved and printed automatically. Saves incoming faxes to a connected memory card or
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    Suspend Time Off On Time to Stop Restart Time Forwarding Report Print on Error Print Do Not Print Attach Image to Report Off On(Small Image) On(Large Image) Fax Log Auto Print Off On(Every 30) On(Time) Report Format Simple Detail Description Sets a time period to stop automatic
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    screen: 5. Select the group of settings you want to change. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Basic Settings - Fax Send Settings - Fax Receive Settings - Fax Security Settings - Fax Basic Settings - Fax Set the basic options you want to use for
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    ECM Dial Tone Detection Line Type Header Options Description On Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Off Turns off Error Correction Mode (ECM)-color faxes cannot be sent or received. On Automatically dials the number you enter
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    Receive Options Manual Auto All Single Double Triple Double&Triple 1 to 9 Off On Start Code Description Lets you confirm whether an incoming fax should be printed; a telephone must be connected to the product. Automatically receives and prints faxes. If you are using a Distinctive Ring Service on
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    Using the Product Control Panel Printing Fax Reports You can select from several fax reports to print whenever necessary. You can also have the fax log printed automatically by selecting System Administration > Fax Settings > Output Settings > Fax Log Auto Print. 1. Press the home button, if
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    or list you want to print. Fax Settings List Print a list of the current fax communication settings. Fax Log View or print a report on recent fax transmissions. Last Transmission Print a report on the previous fax that was sent or received through polling. Stored Fax Documents Print a list of the
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    Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click 2. Select FAX Utility. You see this window: or Start > Programs or All Programs > EPSON Software. 3. Select Fax Settings for Printer. (Select your product, if prompted.) You see this window: 185
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    can set up your fax header and select your fax settings using the FAX Utility for OS X. 1. Do one of the following: • OS X 10.6/10.7/10.8/10.9: In the Apple menu or the Dock, select System Preferences. Select Printers & Scanners, Print & Fax, or Print & Scan, select the FAX option for your product
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    Dock, select System Preferences. Select Print & Fax, select the FAX option for your product, and select Open Print Queue. Select Utility. 2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that
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    Lists Using the Fax Utility - OS X Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your
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    3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this: 4. Select Menu. You see a screen like this: 189
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    Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry. 6. Select the number you want to use for the contact you are adding. You
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    , enter the # pound sign instead of the code. 10. Set the Fax Speed if necessary. 11. Select Save. Parent topic: Setting Up Contacts Using contacts on your list. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select Contacts. Enter the administrator password,
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    • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select . When you are finished editing, Group You can create a group of contacts so that you can easily send faxes to multiple recipients. Note: You can create up to 100 contacts and contact
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    3. Select Contacts. Enter the administrator password, if necessary. 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Group. 6. Select the number you want to use for the group you are adding. You see a screen like this: 193
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    contacts list. 10. Select the number next to each contact you want to include in your group. A check mark appears next to each selected contact. 11. Select Save. Parent topic: Setting Up Contacts Using the group. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 194
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    3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this, showing both individual contacts and contact groups: 4. Select the group you want to edit. You see a screen like this: 195
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    and back up fax numbers stored in your product's memory. Note: You can create up to 60 speed dial and group dial entries combined. 1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select
  • Epson WorkForce WF-3620 | User Manual - Page 197
    You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.) You see this window: 197
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    4. Select Speed Dial/Group Dial List. You see this window: 198
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    10.9: In the Apple menu or the Dock, select System Preferences. Select Printers & Scanners, Print & Fax, or Print & Scan, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. • OS X 10.5: In the Apple menu or the Dock, select System
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    3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window: 200
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    entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. • To create a group dial entry
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    has been restricted, you can only select the number from the contact list or fax history. You can send black and white faxes to multiple recipients, but not color faxes. 1. Place your original on the product for faxing. Note: To fax a double-sided document, place it in the ADF and turn on the ADF
  • Epson WorkForce WF-3620 | User Manual - Page 203
    does not print in color, your fax is automatically sent in blackand-white. 6. If you want to preview the fax image, select Preview. 7. Select Presets or press the Preset button (WF-3620) to save your fax settings. Note: Presets can be locked by an administrator. If you cannot access or change this
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    Ultra Fine Photo Auto ADF 2-Sided Manual Off On Document Size (Glass) Direct Send Half Letter A5 Letter A4 Off On Priority Send Off On Continuous ADF Scan Off On Description Adjusts the scan resolution and print quality for outgoing faxes. Automatically adjusts the darkness of outgoing
  • Epson WorkForce WF-3620 | User Manual - Page 205
    Setting Transmission Report Options Print on Error Print Do Not Print Description Lets you select when to print transmission reports. Parent topic: Sending Faxes from the Product Control Panel Dialing Fax Numbers from a Connected Telephone If you have connected a telephone to the EXT port on your
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    Note: You can send faxes only in black-and-white when you use this option. 1. Place your original on the product for faxing. Note: To fax a double-sided document, place it in the ADF and turn on the ADF 2-Sided setting. 2. Press the home button, if necessary. 3. Select Fax. You see a screen like
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    Placing Originals on the Product Setting Up Contacts and Contact Groups Sending a Fax on Demand You can store one scanned document (up to 100 black-and-white pages) and have it sent automatically when another fax machine requests it. Customers or other associates can receive the document by calling
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    a stored document, use the Status button. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Send Settings Related topics Placing Originals on the Product Sending a Stored Fax You can store one black-and-white scanned document (up to 100 pages) and send it whenever
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    Data and select On. 6. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your settings. 7. Press the B&W button. Your document is scanned and briefly previewed. 8. To send the document, press the Status button. You see a screen like this: 9. Select Job Monitor
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    enter the # pound sign instead of the code. 14. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your settings. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in blackand-white. 15. Press one of the buttons. Note
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    change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print
  • Epson WorkForce WF-3620 | User Manual - Page 212
    6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. You see a window like this: 212
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    instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Faxes Sending Faxes Using the Fax Utility - OS X You can send a fax from a OS X printing program using the FAX
  • Epson WorkForce WF-3620 | User Manual - Page 214
    's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies
  • Epson WorkForce WF-3620 | User Manual - Page 215
    7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. You see this window: 215
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    . This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax. Make sure to load paper in your product and select your fax settings before receiving a fax. Note: If you run out of paper during fax printing, load more paper and press the button
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    automatically, make sure Receive Mode is set to Auto (the default setting for the product). To change the Receive Mode setting if necessary, select Setup > System Administration > Fax Settings > Receive Settings > Receive Mode. If an answering machine is connected, make sure the product's Rings
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    . 6. Press one of the buttons to start receiving the fax. Parent topic: Receiving Faxes Viewing a Fax on the LCD Screen You can save received faxes in your product's memory and view them on the LCD screen. 1. Press the home button, if necessary. 2. Check the icon on the LCD screen. It turns on if
  • Epson WorkForce WF-3620 | User Manual - Page 219
    the on-screen instructions. Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the memory is full, you cannot receive or send faxes. Parent topic: Faxing Checking Fax Status You can use the Status button to check ongoing fax jobs or faxes that have
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    Parent topic: Faxing 220
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    Cards and USB Devices With Your Product Follow the instructions here to work with a memory card or other device attached to your product. Inserting a Memory Card Connecting and Using a USB Flash Drive or External Device Viewing and Printing From the LCD Screen Transferring Photos on a Memory Card
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    Removing a Memory Card Parent topic: Using Memory Cards and USB Devices With Your Product Memory Card Types You can insert these types of memory cards in
  • Epson WorkForce WF-3620 | User Manual - Page 223
    Removing a Memory Card After you finish working with a memory card, you can check to make sure it is safe to remove it from your product. Caution: Do not remove as a removable disk) and select Eject. • OS X: Drag the removable disk icon for your memory card from the desktop or computer window into
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    your thumb drive or device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product. 1. Remove any memory cards from the product. 2. Insert your USB thumb drive or the USB
  • Epson WorkForce WF-3620 | User Manual - Page 225
    Setting Options - Device Mode Parent topic: Using Memory Cards and USB Devices With Your Product Viewing and Printing Individual JPEG Photos You can select individual photos for printing as you view them on the LCD screen. 1. Press the home button, if necessary. 2. Select Memory Device. 3. Select
  • Epson WorkForce WF-3620 | User Manual - Page 226
    necessary: • To adjust the image, select Adjustments, and select your settings. • To change the print options, select Settings, and select the necessary options. • To view additional photos and select others for printing, select the arrow icons and repeat the selections above. 7. When you are ready
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    , press the Color button. Note: To cancel printing, press the Stop button or select Cancel. Parent topic: Viewing and Printing From the LCD Screen Related references Print Setting Options - Device Mode Viewing and Printing TIFF Files You can select and print files in the TIFF format from a memory
  • Epson WorkForce WF-3620 | User Manual - Page 228
    or press a number key on the product's control panel. • To change the print options, select Settings, and select the necessary options. 7. Select Proceed. 8. When you are ready to print, press one of the buttons. Note: To cancel printing, press the Stop button or select Cancel. Parent topic: Viewing
  • Epson WorkForce WF-3620 | User Manual - Page 229
    the LCD Screen Print Setting Options - Device Mode Select the Print Settings you want to use when printing from a memory card or other device. Note: Not all options or settings may be available, depending on the file format. Print settings Paper Source Available options Various paper size and type
  • Epson WorkForce WF-3620 | User Manual - Page 230
    Viewing and Printing From the LCD Screen Transferring Photos on a Memory Card or USB Device You can transfer photos to and from a memory card or other supported device connected to your product. Configuring the Memory Device Interfaces Transferring Files from a Memory Device to Your Computer Parent
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    2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Printer Settings. 5. your computer is connected to the product: USB or Wi-Fi Network. Parent topic: Transferring Photos on a Memory Card or USB Device Related tasks Removing a
  • Epson WorkForce WF-3620 | User Manual - Page 232
    from a memory device while you are printing from or scanning to the device. 1. Make sure your product is connected to a computer. 2. Insert a memory card or USB stops flashing, then remove and insert the memory card to update the files displayed. If you are using a USB device, remove and insert the
  • Epson WorkForce WF-3620 | User Manual - Page 233
    Caution: Make sure your portable device complies with USB 2.0 standards. Devices that draw more than 500 mA may damage your Epson product. Epson cannot guarantee the compatibility of your device. Contact the device manufacturer for more information. 1. Turn on your product. 2. Connect your portable
  • Epson WorkForce WF-3620 | User Manual - Page 234
    Box Status Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Printing With Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Replacing the Maintenance Box Check Cartridge and Maintenance Box Status Your printer and its software
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    Note: The displayed ink levels are approximate. The icon on the right side of the screen represents the maintenance box status. 4. Do one of the following: • To exit, select OK. • If you need to replace an ink cartridge, select Cartridge(s) Replacement and follow the instructions on the screen. 235
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    and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or maintenance box status at any
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    2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To
  • Epson WorkForce WF-3620 | User Manual - Page 238
    4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges 238
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    OS X You can check the status of your ink cartridges and maintenance box using a utility on your Mac. 1. Do one of the following: • OS X 10.6/10.7/10.8/10.9: In the Apple menu or the Dock, select System Preferences. Select Printers & Scanners, Print & Fax or Print & Scan, select your product, and
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    of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges 240
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    setup and not for resale. After some ink is used for priming, the rest is available for printing. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink remains in the cartridge after the "replace
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    before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the
  • Epson WorkForce WF-3620 | User Manual - Page 243
    with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children. 4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. 243
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    or five times as shown. Then remove the cartridge from the package. Caution: Do not remove any labels or seals, or ink will leak. Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable
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    it clicks into place. 9. Select Check on the LCD screen to make sure the cartridge or cartridges are installed correctly. Caution: If you see a message that an ink cartridge is installed incorrectly, lift up the scanner unit, open the cartridge cover, and press the ink cartridge down until it clicks
  • Epson WorkForce WF-3620 | User Manual - Page 246
    topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the
  • Epson WorkForce WF-3620 | User Manual - Page 247
    . Parent topic: Printing With Black Ink and Expended Color Cartridges Printing With Expended Color Cartridges - OS X If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope. 1. Click the printer icon in the
  • Epson WorkForce WF-3620 | User Manual - Page 248
    -up menu. 12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document. Parent topic: Printing With Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows The following window appears
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    disabled until you reinstall the black ink cartridge. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more
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    2. Press the tabs and remove the duplexer (rear cover). 3. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. 250
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    your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink. 4. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal the bag and dispose of it carefully. 5. Insert
  • Epson WorkForce WF-3620 | User Manual - Page 252
    6. Reattach the duplexer (rear cover). Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box 252
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    Head Cleaning Parent topic: Adjusting Print Quality Related topics Replacing Ink Cartridges and Maintenance Boxes Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer
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    3. Select Setup. 4. Select Maintenance. You see this screen: 5. Select Print Head Nozzle Check. You see a screen like this: 6. Press the Color button. The nozzle pattern prints. 254
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    at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Cartridges 255
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    Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes). 2. Do one of the following: •
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    try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Related topics Loading Paper
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    to clean it when a cartridge is low. You must replace the cartridge first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using
  • Epson WorkForce WF-3620 | User Manual - Page 259
    to be replaced. Parent topic: Print Head Cleaning Related tasks Cleaning the Print Head Using a Computer Utility Checking the Nozzles Using the Product Control Panel Removing and Installing Ink Cartridges Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility
  • Epson WorkForce WF-3620 | User Manual - Page 260
    .5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue or Print Queue. Select Utility. 3. Select Head Cleaning. You see a window like this: 4. Select the cleaning cycle you want to run, based on the nozzle check pattern. 260
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    the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced. Parent topic: Print Head Cleaning Related tasks Cleaning the Print Head Using the Product Control Panel Checking the Nozzles Using the Product Control Panel Removing and
  • Epson WorkForce WF-3620 | User Manual - Page 262
    may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality Aligning the Print Head Using the Product Control
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    the number for all the sets, select Done. Parent topic: Print Head Alignment Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has
  • Epson WorkForce WF-3620 | User Manual - Page 264
    and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet. 6. When you are done, click Finish. Parent topic: Print Head Alignment Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink
  • Epson WorkForce WF-3620 | User Manual - Page 265
    . You see this screen: 5. Scroll down and select Paper Guide Cleaning. 6. Select the paper source if necessary. 7. Press the Color button. 8. Check the back of the ejected paper to see if it is clean. 9. Repeat as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality 265
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    product or let water get inside it. Close the rear paper feed slot when you are not using it, to keep out dust. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Remove all the paper from the product. 5. Clean the outer case and control panel with a soft, dry
  • Epson WorkForce WF-3620 | User Manual - Page 267
    Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on the left. 8. Open the ADF cover and use a soft, dry, lint-free cloth (microfiber is recommended), to clean the rollers and the interior of the ADF. 267
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    : Cleaning and printing. 1. Turn off the product. 2. Lift up the scanner unit. 3. Make sure the print head is in the home position on the right. 4. Secure the ink cartridge holder to the case with tape as shown. 5. Lower the scanner unit. 6. Remove all the paper from the product. 7. Unplug the power
  • Epson WorkForce WF-3620 | User Manual - Page 269
    the box adequately protects the product control panel. Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting Your Product Related concepts Print Head Alignment Print Head Cleaning 269
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    Menu Error Codes Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning
  • Epson WorkForce WF-3620 | User Manual - Page 271
    again. If the error continues, check for a paper jam. If there is contact Epson Support. no paper jam, contact Epson for support. Maintenance box is at the end of its You must replace the maintenance box to continue printing. service life. You need to replace it. A printer's ink pad is nearing
  • Epson WorkForce WF-3620 | User Manual - Page 272
    Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer (Rear Cover) Where to Get Help Related tasks Checking for Software Updates Selecting Advanced Fax Settings Connecting a Telephone or Answering Machine Related topics Replacing Ink Cartridges
  • Epson WorkForce WF-3620 | User Manual - Page 273
    the error code and additional information. Code 001 109 110 201 202 203 204 205 206 207 208 301 401 302 402 Condition/solution The product was turned off by a power failure. The received fax was already deleted. The job was printed 1-sided because the loaded paper does not support 2-sided printing
  • Epson WorkForce WF-3620 | User Manual - Page 274
    sending the scanned data. A communication error has occurred. Make sure the product is connected to the computer or network correctly. Make sure you have installed Epson Event Manager. Parent topic: Solving Problems Related tasks Connecting a Telephone or Answering Machine Viewing a Fax on the
  • Epson WorkForce WF-3620 | User Manual - Page 275
    3. Press the home button, if necessary. 4. Select Setup. 5. Select Maintenance. You see this screen: 6. Select Print Head Nozzle Check. You see a screen like this: 7. Press the Color button. 275
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    your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related
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    Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. Noise After Ink Installation Software Installation Problems Parent topic: Solving
  • Epson WorkForce WF-3620 | User Manual - Page 278
    product's print head stops moving or making noise, and the charging process has not finished after 6 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic: Solving Setup Problems Software
  • Epson WorkForce WF-3620 | User Manual - Page 279
    Product on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point
  • Epson WorkForce WF-3620 | User Manual - Page 280
    password. See your device documentation for instructions. • If you connected your product to a Windows computer using Wi-Fi Direct and it automatically selected Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check the network connection or adapter settings in
  • Epson WorkForce WF-3620 | User Manual - Page 281
    software from the Epson website, or install it from the CD that came with your product using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router. Parent topic: Solving Network Problems Related concepts When
  • Epson WorkForce WF-3620 | User Manual - Page 282
    software. Parent topic: Solving Network Problems Related concepts When to Uninstall Your Product Software Related tasks Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network, try these solutions
  • Epson WorkForce WF-3620 | User Manual - Page 283
    Epson Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads). Parent topic: Solving Network Problems Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Solving Copying Problems Check these solutions if you have problems
  • Epson WorkForce WF-3620 | User Manual - Page 284
    Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam
  • Epson WorkForce WF-3620 | User Manual - Page 285
    Paper Cassette Paper Jam Problems in the Duplexer (Rear Cover) Paper Loading Capacity Related topics Loading Paper Paper Jam Problems Inside the Product If paper has jammed inside the product, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Remove any jammed paper
  • Epson WorkForce WF-3620 | User Manual - Page 286
    3. Lift the scanner unit. Caution: Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the document cover is open. 4. Remove any paper inside, including torn pieces. 286
  • Epson WorkForce WF-3620 | User Manual - Page 287
    5. Close the scanner unit. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. 287
  • Epson WorkForce WF-3620 | User Manual - Page 288
    Document Feeder Paper Jam Problems in the Paper Cassette If paper has jammed in a paper cassette, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Pull out the paper cassette, then carefully remove any jammed paper. 3. Carefully remove any paper jammed inside the
  • Epson WorkForce WF-3620 | User Manual - Page 289
    Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in the Automatic Document Feeder Paper Jam Problems in the Duplexer (Rear Cover) If paper has jammed in the duplexer (rear cover), follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Press the tabs and remove
  • Epson WorkForce WF-3620 | User Manual - Page 290
    3. Carefully remove any jammed paper. Note: Do not touch the paper rollers. 4. Remove any jammed paper from the duplexer. 290
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    5. Open the duplexer. 291
  • Epson WorkForce WF-3620 | User Manual - Page 292
    6. Carefully remove any jammed paper stuck inside. 7. Reattach the duplexer. 292
  • Epson WorkForce WF-3620 | User Manual - Page 293
    the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder
  • Epson WorkForce WF-3620 | User Manual - Page 294
    Caution: Make sure you open the ADF cover before removing any jammed pages. Otherwise the product may be damaged. 4. Carefully remove any jammed pages. 5. Close the ADF cover, then open the document cover. 294
  • Epson WorkForce WF-3620 | User Manual - Page 295
    6. Carefully remove any jammed pages in the direction shown. 295
  • Epson WorkForce WF-3620 | User Manual - Page 296
    7. Close the document cover. 8. Raise the ADF input tray. 9. Carefully remove any jammed pages. 296
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    the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer (Rear Cover
  • Epson WorkForce WF-3620 | User Manual - Page 298
    Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print
  • Epson WorkForce WF-3620 | User Manual - Page 299
    . Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge, follow these steps: 1. Make sure the print head is in the ink cartridge replacement position. (The ink cartridge holder should be
  • Epson WorkForce WF-3620 | User Manual - Page 300
    Parent topic: Solving Problems Printing from a Computer Related topics Replacing Ink Cartridges and Maintenance Boxes Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a high- resolution image
  • Epson WorkForce WF-3620 | User Manual - Page 301
    in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product. Parent topic: Solving Page Layout and Content Problems Related tasks
  • Epson WorkForce WF-3620 | User Manual - Page 302
    print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning
  • Epson WorkForce WF-3620 | User Manual - Page 303
    option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Related topics Loading Paper Border Appears on Borderless Prints If you see
  • Epson WorkForce WF-3620 | User Manual - Page 304
    settings in your printing program and printer software. • Make sure your paper is positioned correctly for feeding into the printer. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks
  • Epson WorkForce WF-3620 | User Manual - Page 305
    Setup Settings - OS X Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. • Align the print head
  • Epson WorkForce WF-3620 | User Manual - Page 306
    in your product software. • Align the print head. • You may need to replace the ink cartridges. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Alignment Print Head Cleaning Related references Paper Type Settings Related tasks Selecting Additional
  • Epson WorkForce WF-3620 | User Manual - Page 307
    contain a lighter image or text, print that side first. Adjust the Print Density and/or Ink Drying Time settings. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • Clean the paper path. Note: Your product will
  • Epson WorkForce WF-3620 | User Manual - Page 308
    Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper Type Settings Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Cleaning the Paper Guide Related topics Replacing Ink Cartridges and
  • Epson WorkForce WF-3620 | User Manual - Page 309
    the Black/Grayscale or Grayscale setting is not selected in your printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink cartridges may be old or low on ink, and you may need to replace them. • Your printed colors
  • Epson WorkForce WF-3620 | User Manual - Page 310
    Print Head Nozzle Check Print Head Cleaning Related references Available Epson Papers Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Managing Color - OS X Related topics Replacing Ink Cartridges
  • Epson WorkForce WF-3620 | User Manual - Page 311
    are securely connected at both ends. • Make sure Epson Scan is selected in your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan. • Check the connection setting and test the connection using
  • Epson WorkForce WF-3620 | User Manual - Page 312
    Epson's driver download site (U.S. downloads or Canadian downloads). Parent topic: Solving Scanning Problems Related tasks Starting a Scan Using the Epson Scan Icon Scanning with OS X Using Image Capture Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer
  • Epson WorkForce WF-3620 | User Manual - Page 313
    Paper towels are not recommended. Caution: Do not spray glass cleaner directly on the scanner glass. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask
  • Epson WorkForce WF-3620 | User Manual - Page 314
    settings of your computer monitor. Parent topic: Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, place a piece of black paper on the back
  • Epson WorkForce WF-3620 | User Manual - Page 315
    Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black). Check
  • Epson WorkForce WF-3620 | User Manual - Page 316
    set to Auto so you can receive faxes automatically. • Check that the cable connecting your telephone wall jack to your product's LINE port is secure. • Print a fax connection report using your product control panel or fax software to help diagnose the problem. • Verify that the telephone wall jack
  • Epson WorkForce WF-3620 | User Manual - Page 317
    mail service. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Related topics Loading Paper Cannot Receive Faxes with
  • Epson WorkForce WF-3620 | User Manual - Page 318
    Print Photos from a Memory Card or Device Cannot Transfer Photos To or From a Memory Card or Device Cannot Access Memory Card From a Networked Mac Parent topic: Solving Problems time. Check the specifications for the maximum number of photos. Parent topic: Solving Memory Card Problems Related
  • Epson WorkForce WF-3620 | User Manual - Page 319
    icon to the Trash. Check the Trash contents and restore the icon, if possible. Parent topic: Solving Memory Card Problems When to Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system
  • Epson WorkForce WF-3620 | User Manual - Page 320
    : Select EPSON Scan and click Uninstall/Change. • Windows XP: Select EPSON Scan and click Change/Remove. 6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent
  • Epson WorkForce WF-3620 | User Manual - Page 321
    name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the - (remove) icon to remove it. Parent topic: When to Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, use the following
  • Epson WorkForce WF-3620 | User Manual - Page 322
    • Computer configuration • Description of the problem Then call support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson
  • Epson WorkForce WF-3620 | User Manual - Page 323
    Printing Specifications Scanning Specifications Automatic Document Feeder (ADF) Specifications Fax Specifications Paper Specifications Printable Area Specifications Ink Cartridge Requirements To use your product and its software, your computer should use one of these Microsoft operating systems: •
  • Epson WorkForce WF-3620 | User Manual - Page 324
    at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications Printing Specifications Paper path Capacity Rear paper feed slot, top entry WF-3620: Paper cassette, front entry WF-3640: Paper cassette
  • Epson WorkForce WF-3620 | User Manual - Page 325
    thickness: 0.14 inch (3.5 mm) Approximately 35 sheets at 20 lb (75 g/m2); up to 10 sheets of paper in this size: Legal (8.5 × 14 inches [216 × 357 mm]) Note: You cannot scan both sides of the paper in these sizes: A5 (5.8 × 8.2 inches [148 × 210 mm]) and Legal (8.5 × 14 inches [216 × 357 mm]). 325
  • Epson WorkForce WF-3620 | User Manual - Page 326
    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Poor quality
  • Epson WorkForce WF-3620 | User Manual - Page 327
    print quality and cause paper jams or other problems. If you encounter problems, switch to a higher grade of paper. Single-sheets Size Paper 7.1 inches [102 × 181 mm]) 3.9 × 5.8 inches (100 × 148 mm) Plain paper and paper distributed by Epson 0.003 (0.08 mm) to 0.004 inch (0.11 mm) 17 lb (64 g/m2)
  • Epson WorkForce WF-3620 | User Manual - Page 328
    Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets 1 Top: 0.12 inch (3 mm) minimum 2 Left: 0.12 inch (3 mm) minimum 3 Right: 0.12 inch (3 mm) minimum 4 Bottom: 0.12 inch (3 mm) minimum 328
  • Epson WorkForce WF-3620 | User Manual - Page 329
    Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridges included with the printer are designed for printer setup and
  • Epson WorkForce WF-3620 | User Manual - Page 330
    thaws and is usable after 3 hours at 77 ºF (25 ºC) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Related references Ink Cartridge and Maintenance Box Part Numbers Memory Card Specifications Note: Cards marked with
  • Epson WorkForce WF-3620 | User Manual - Page 331
    compliant 3.3 V Parent topic: Technical Specifications Related references Memory Card and USB Device File Specifications Dimension Specifications Height WF-3620: Stored: 9.6 inches (243 mm) Printing: 9.6 inches (243 mm) WF-3640: Stored: 12.1 inches (308 mm) Printing: 12.1 inches (308 mm) 331
  • Epson WorkForce WF-3620 | User Manual - Page 332
    Width Depth Weight (without ink cartridges or power cord) Stored: 17.7 inches (449 mm) Printing: 17.7 inches (449 mm) WF-3620: Stored: 16.4 inches (417 mm) Printing: 22 inches (560 mm); with the output tray extension extended WF-3640: Stored: 16.8 inches (427 mm) Printing: 22.2 inches (563 mm);
  • Epson WorkForce WF-3620 | User Manual - Page 333
    mode: 1.6 W Power off mode: 0.4 W WF-3640: Standalone copying: 18 W (ISO/IEC24712) Ready mode: 7.8 W Sleep mode: 1.6 W Power off mode: Specifications Interface type External USB devices Hi-Speed USB (Device Class for computers) Hi-Speed USB (for Mass storage class for external storage) MO
  • Epson WorkForce WF-3620 | User Manual - Page 334
    Epson cannot guarantee the operation of externally connected devices. External storage devices that are powered via USB are not recommended. Use only external storage devices with independent AC power -PSK (TKIP/AES); complies with WPA2 with support for WPA/WPA2 Personal 2.4 GHz Infrastructure mode
  • Epson WorkForce WF-3620 | User Manual - Page 335
    equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6117-D69 (RoHS) This product conforms to and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to radio interference to the licensed service, this device is intended to
  • Epson WorkForce WF-3620 | User Manual - Page 336
    Be sure to follow all warnings and instructions marked on the product. • Use only the type of power source indicated on the product's label. • Use only the power cord that comes with the product. Use of another cord may cause fires or shock. Do not use the cord with any other equipment. • Place the
  • Epson WorkForce WF-3620 | User Manual - Page 337
    change in performance. Adjust only those controls that are covered by the operating instructions. • Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may prevent the product from printing. • Before transporting the product, make sure that the print head
  • Epson WorkForce WF-3620 | User Manual - Page 338
    product or touch any cartridges during printing. • Install a new ink cartridge immediately after removing an expended one. Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing. • Do not remove or tear the label on the cartridge; this can cause leakage
  • Epson WorkForce WF-3620 | User Manual - Page 339
    Instructions LCD Screen Safety Instructions • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. use only a No. 26 AWG or larger telecommunication line cord. Parent topic: General Product Safety Instructions 339
  • Epson WorkForce WF-3620 | User Manual - Page 340
    cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions may make changes in service. If you have problems with this product and require technical or customer support, please visit www.epson
  • Epson WorkForce WF-3620 | User Manual - Page 341
    any person to use a computer or other electronic device, including fax machines, to send any message information into your fax machine, follow the instructions in "Entering Fax Header Information". According connected to AC power sources and that this is a major nationwide problem. This equipment
  • Epson WorkForce WF-3620 | User Manual - Page 342
    connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the which are described in OSS.pdf on the Epson support site. 4. OpenSSL toolkit This printer product includes software developed by the OpenSSL project
  • Epson WorkForce WF-3620 | User Manual - Page 343
    terms of each open source software program are described in OSS.pdf on the Epson support site. 6. The list of open source software programs which this printer product includes are as follows. GNU GPL This printer product includes the open source software programs which apply the GNU General Public
  • Epson WorkForce WF-3620 | User Manual - Page 344
    by owner of the copyright to the " MD5 ". AES license This printer product includes the open source software program "AES" which applies the terms Trademarks EPSON® and Supplies Central® are registered trademarks, EPSON Exceed Your Vision is a registered logomark, and Epson ConnectTM, Epson iPrintTM
  • Epson WorkForce WF-3620 | User Manual - Page 345
    service mark of Epson America, Inc. Apple, iPad, iPhone, iPod touch, Mac, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems
  • Epson WorkForce WF-3620 | User Manual - Page 346
    as some people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star
  • Epson WorkForce WF-3620 | User Manual - Page 347
    3/14 CPD-39368 Parent topic: Copyright Notice 347
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WF-3620/WF-3640 User's Guide