Epson WorkForce WF-4820 Users Guide
Epson WorkForce WF-4820 Manual
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- Epson WorkForce WF-4820 | Users Guide - Page 1
WF-4820/WF-4830 Series User's Guide - Epson WorkForce WF-4820 | Users Guide - Page 2
- Epson WorkForce WF-4820 | Users Guide - Page 3
Contents WF-4820/WF-4830 Series User's Guide Epson Connect Solutions for Smartphones, Tablets, and More 38 Setting Up Epson Connect Services 38 Using Epson Email Print ...40 Using the Epson Smart Panel Mobile App 40 Using the Epson iPrint Mobile App 41 Using Epson Remote Print ...41 Using Epson - Epson WorkForce WF-4820 | Users Guide - Page 4
Using AirPrint ...42 Setting Up Printing on a Chromebook 43 Android Printing Using the Epson Print Enabler 43 Using Fire OS Printing ...44 Using Windows 10 Mobile Printing ...44 Using Epson Print and Scan App with Windows Tablets 45 Voice-activated Printing ...45 Wi-Fi or Wired Networking...47 - Epson WorkForce WF-4820 | Users Guide - Page 5
Selecting the Paper Settings for Each Source - Control Panel 81 Paper Type Settings - Control Panel 82 Selecting the Default Paper Source Settings 83 Paper Source Settings Options ...84 Selecting the Universal Print Settings 84 Universal Print Settings Options ...85 Placing Originals on the - Epson WorkForce WF-4820 | Users Guide - Page 6
Changing the Language of the Printer Software Screens 123 Changing Automatic Update Options 124 Printing with the Built-in Epson Driver - Windows 10 S 125 Selecting Print Settings - Windows 10 S 126 Printing on a Mac ...129 Selecting Basic Print Settings - Mac 130 Paper Source Options - Mac - Epson WorkForce WF-4820 | Users Guide - Page 7
ScanSmart 169 Saving a Scan ...172 Attaching a Scan to Email...173 Sending a Scan to a Cloud Service 174 Printing a Scan ...175 Selecting Epson ScanSmart Settings 176 Changing the Epson Product...177 Changing the Scan Settings ...178 Changing the File Name Settings 180 Changing the Save Settings - Epson WorkForce WF-4820 | Users Guide - Page 8
Utility - Mac 227 Dialing Fax Numbers from a Connected Telephone 230 Receiving Faxes...231 Fax Reception ...231 Receiving Faxes Automatically 232 Receiving Faxes Manually...232 Receiving a Fax by Polling ...233 Viewing a Fax on the LCD Screen (Using the Inbox 234 Saving Faxes to an External USB - Epson WorkForce WF-4820 | Users Guide - Page 9
- Windows 251 Checking Cartridge and Maintenance Box Status - Mac 254 Purchase Epson Ink Cartridges and Maintenance Box 255 Ink Cartridge and Maintenance Box Part Numbers 255 the Product Control Panel 278 Cleaning the Paper Guide ...279 Checking the Number of Sheets on the LCD Screen 280 9 - Epson WorkForce WF-4820 | Users Guide - Page 10
Window 301 Wireless Network Connection is Unstable on a Mac 302 Cannot Print Over a Network...302 Cannot Scan Over a Network ...304 Solving Copying Problems ...305 Product Cannot Copy ...305 Product Makes Noise, But Nothing Copies 305 Product Makes Noise When It Sits for a While 306 Originals Do - Epson WorkForce WF-4820 | Users Guide - Page 11
...324 Faint Printout or Printout Has Gaps 326 Grainy Printout...326 Incorrect Colors ...327 Solving Scanning Problems ...328 Scanning Software Does Not Operate Correctly 328 Cannot Start Epson Scan 2 ...329 Scanning Speed is Slow ...330 Cannot Save a Scan to a Shared Folder Over a Network 330 - Epson WorkForce WF-4820 | Users Guide - Page 12
...340 Sent Fax is Received in an Incorrect Size 341 Received Fax Quality is Poor ...342 Received Fax is Not Printed ...342 Solving USB Device Problems ...342 Cannot View or Print from a USB Device 343 Cannot Save Files on a USB Device 343 Cannot Transfer Files To or From a USB Device 344 - Epson WorkForce WF-4820 | Users Guide - Page 13
Instructions...362 General Product Safety Instructions 362 Ink Cartridge Safety Instructions 364 LCD Screen Safety Instructions 365 Wireless Connection Safety Instructions 366 Telephone Equipment Safety Instructions for Power Management for Epson Products 374 Copyright Attribution ...375 13 - Epson WorkForce WF-4820 | Users Guide - Page 14
- Epson WorkForce WF-4820 | Users Guide - Page 15
WF-4820/WF-4830 Series User's Guide Welcome to the WF-4820/WF-4830 Series User's Guide. For a printable PDF copy of this guide, click here. 15 - Epson WorkForce WF-4820 | Users Guide - Page 16
product. Note: Your product may differ from the illustrations in this guide, but the instructions are the same. Using the Control Panel Product Parts Locations Checking for Software Updates Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Setting - Epson WorkForce WF-4820 | Users Guide - Page 17
Control Panel Buttons and Lights 1 power button and light 2 received fax light 3 home button 4 LCD screen 5 help button The LCD Screen Status Icon Information Navigating the LCD Screen Parent topic: Using the Control Panel 17 - Epson WorkForce WF-4820 | Users Guide - Page 18
The LCD Screen 1 Select to show the Supply Status screen 2 Displays the network connection status. Select to set up network connections. 3 Select to change sound settings 4 Select to display the Fax Data Information screen 5 Displays various settings and functions. Swipe to the left to see - Epson WorkForce WF-4820 | Users Guide - Page 19
the LCD screen for certain product status conditions. Press the icon to view or change the current network settings. Icons Description Displays additional information or instructions, such as loading paper or placing a document. Displays the Supply Status screen. 19 - Epson WorkForce WF-4820 | Users Guide - Page 20
to change the settings. Displays the Fax Data Information screen. The indicated setting has changed. There is a problem with the indicated setting. Press the icon to resolve the problem. No Ethernet connection. An Ethernet connection is established. No Wi-Fi connection. A Wi-Fi network error has - Epson WorkForce WF-4820 | Users Guide - Page 21
Close or open your fingers across the screen to zoom in or zoom out on a preview image Parent topic: Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right - Epson WorkForce WF-4820 | Users Guide - Page 22
Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time - Epson WorkForce WF-4820 | Users Guide - Page 23
6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you - Epson WorkForce WF-4820 | Users Guide - Page 24
3. Select Add New. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save and select Register. You see a screen like this: 6. Select Name. 7. Use the displayed keyboard to enter a name - Epson WorkForce WF-4820 | Users Guide - Page 25
When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list. Parent topic: Using the Control Panel Related tasks Entering Characters on the LCD Screen Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press - Epson WorkForce WF-4820 | Users Guide - Page 26
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Sounds. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8. Press to decrease or 9. - Epson WorkForce WF-4820 | Users Guide - Page 27
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Do one of the following: • Press the - or + icons to decrease or increase the brightness. • Press the brightness level on the LCD screen, select a number from the on- - Epson WorkForce WF-4820 | Users Guide - Page 28
You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the - Epson WorkForce WF-4820 | Users Guide - Page 29
You see a screen like this: 4. Select Printer Settings. You see a screen like this: 5. Scroll down and select PC Connection via USB. 6. Select Disable. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. 29 - Epson WorkForce WF-4820 | Users Guide - Page 30
Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Front 1 Automatic Document Feeder (ADF) cover 2 ADF input tray 3 ADF edge guides 4 ADF document support 5 ADF output tray 6 Paper cassette 1 30 - Epson WorkForce WF-4820 | Users Guide - Page 31
7 Paper cassette 2 (WF-4830 Series) 1 Output tray 2 Paper cassette edge guides 3 Paper cassette Parent topic: Product Parts Locations 31 - Epson WorkForce WF-4820 | Users Guide - Page 32
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 32 - Epson WorkForce WF-4820 | Users Guide - Page 33
4 USB Type A port for external devices 1 Scanner unit 2 Ink cartridge holder (do not remove) Parent topic: Product Parts Locations 33 - Epson WorkForce WF-4820 | Users Guide - Page 34
Locations Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and select your product. Note: Your printer is designed - Epson WorkForce WF-4820 | Users Guide - Page 35
10.13.x, 10.14.x, or 10.15.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update. Parent topic: Product Basics Solving Problems Using Power Saving Settings Your product enters sleep mode - Epson WorkForce WF-4820 | Users Guide - Page 36
You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. You see a screen like this: 6. Do one of the following: • Press the - or + icon to decrease or increase the number of minutes. • Press the number of minutes on the LCD screen, select the number of minutes from the on-screen - Epson WorkForce WF-4820 | Users Guide - Page 37
7. Select OK. 8. Select Wake from Sleep. 9. Select Wake with LCD Screen Touch. 10. Do one of the following: • Select On to wake the printer from sleep mode by tapping the LCD touchscreen or by pressing a button on the control panel. • Select Off to wake the printer from sleep mode by only pressing a - Epson WorkForce WF-4820 | Users Guide - Page 38
it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App. Setting Up Epson Connect Services Using Epson Email Print Using the Epson Smart Panel Mobile App Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud - Epson WorkForce WF-4820 | Users Guide - Page 39
You see a screen like this: 4. Select Web Service Settings. 5. Select Epson Connect Services. You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More 39 - Epson WorkForce WF-4820 | Users Guide - Page 40
.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service. 3. Now you are ready to send and print emails to your product's Email Print address. Note: Go to epsonconnect.com and log - Epson WorkForce WF-4820 | Users Guide - Page 41
Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address. 3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote - Epson WorkForce WF-4820 | Users Guide - Page 42
account and register your product to the Epson Connect service. Note: Make a note of your instructions on the screen to create your destination list. 6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel. Parent topic: Epson - Epson WorkForce WF-4820 | Users Guide - Page 43
Product Basics Related references Paper Source Settings Options Related topics Wi-Fi or Wired Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your - Epson WorkForce WF-4820 | Users Guide - Page 44
OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print. Parent topic: Product Basics Related topics Wi-Fi or 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below. 2. - Epson WorkForce WF-4820 | Users Guide - Page 45
Networking Using Epson Print and Pro tablet with networked Epson products. The Epson Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners. 1. Connect your Epson Epson Print and Scan app and select your Epson Epson - Epson WorkForce WF-4820 | Users Guide - Page 46
3. Click here for instructions on how to set up your product and voice assistant to use the voiceactivated printing feature. Now you are ready to print with your voice and your Epson product. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking 46 - Epson WorkForce WF-4820 | Users Guide - Page 47
interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. • Connect your product only to - Epson WorkForce WF-4820 | Users Guide - Page 48
router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the - Epson WorkForce WF-4820 | Users Guide - Page 49
follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name. 49 - Epson WorkForce WF-4820 | Users Guide - Page 50
7. Select the Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. • - Epson WorkForce WF-4820 | Users Guide - Page 51
a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking Related references Status - Epson WorkForce WF-4820 | Users Guide - Page 52
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3. Select Wi-Fi Direct. - Epson WorkForce WF-4820 | Users Guide - Page 53
You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from - Epson WorkForce WF-4820 | Users Guide - Page 54
the home button, if necessary. 2. Press the icon. You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. You see the icon on the LCD screen and should be - Epson WorkForce WF-4820 | Users Guide - Page 55
: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen - Epson WorkForce WF-4820 | Users Guide - Page 56
Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select - Epson WorkForce WF-4820 | Users Guide - Page 57
Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error - Epson WorkForce WF-4820 | Users Guide - Page 58
product cannot display the SSID correctly. • If you are trying to connect using the WPS push button method, make sure your router or access point supports it. • If you are using a network password, check the label on your router or access point to confirm that you are using the correct password - Epson WorkForce WF-4820 | Users Guide - Page 59
raise the connection limit. See your router or access point documentation for instructions. E-8 Incorrect IP address is assigned to the printer. Confirm IP Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; - Epson WorkForce WF-4820 | Users Guide - Page 60
assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the - Epson WorkForce WF-4820 | Users Guide - Page 61
Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or - Epson WorkForce WF-4820 | Users Guide - Page 62
Network Environment Messages Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router. Move your product closer to your router or access point, and remove any - Epson WorkForce WF-4820 | Users Guide - Page 63
Server Settings. You see a screen like this: 8. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server. 63 - Epson WorkForce WF-4820 | Users Guide - Page 64
access the mail server. SMTP AUTH: Authenticates on the SMTP server (outgoing mail server) when sending the email. The mail server needs to support SMTP authentication. POP before SMTP Authenticates on the POP3 server (receiving mail server) before sending the email. When you select this item, set - Epson WorkForce WF-4820 | Users Guide - Page 65
. Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app. Note: For more information on administration settings, see the Administrator's Guide. 1. Print a network status sheet. 2. Locate the IP address for your product that is listed on the - Epson WorkForce WF-4820 | Users Guide - Page 66
Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network - Epson WorkForce WF-4820 | Users Guide - Page 67
Network 5 GHz. See your router documentation for instructions. 1. Do one of the following: • problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services - Epson WorkForce WF-4820 | Users Guide - Page 68
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections 68 - Epson WorkForce WF-4820 | Users Guide - Page 69
type of printing you will do. Note: Your product may look different from the illustrations in this guide, but the instructions are the same. Loading Paper in the Cassette Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control - Epson WorkForce WF-4820 | Users Guide - Page 70
WF-4820). • To load Letter-sized paper in Cassette 1, select In Cassette 1. (WF-4830) • To load Letter-sized paper in Cassette 2, select In Cassette 2. (WF guides and not sticking out from the rear end of the cassette. • If you have trouble loading instructions. • Load a single sheet of loose- - Epson WorkForce WF-4820 | Users Guide - Page 71
Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes. Select Letterhead or Preprinted as the paper type setting. • When loading paper longer than the cassette, select User-Defined as the paper size setting. Make sure the end of the paper is cut - Epson WorkForce WF-4820 | Users Guide - Page 72
High-quality plain paper Letterhead paper Recycled paper Colored paper Pre-printed paper Loading capacity Cassette 1 (upper cassette) Cassette 2 (lower cassette) WF-4830 Series) Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]), Legal (8.5 × 14 inches [216 × 356 - Epson WorkForce WF-4820 | Users Guide - Page 73
Paper 250 sheets Epson Bright White Pro Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte 100 sheets Epson Premium Presentation Paper Matte 50 sheets Epson Premium Presentation Paper Matte Double-sided Epson Brochure & Flyer Paper Matte Double-sided Epson Photo Paper Glossy - Epson WorkForce WF-4820 | Users Guide - Page 74
Paper type Card Stock Envelopes Loading capacity Cassette 1 (upper cassette) Cassette 2 (lower cassette) WF-4830 Series) Letter (8.5 × 11 inches - [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), Oficio 9 (8.46 × 12.4 inches [ - Epson WorkForce WF-4820 | Users Guide - Page 75
paper Copier paper Letterhead paper Recycled paper Colored paper Pre-printed paper High quality plain paper Size Double-sided Printing Capacity Auto Manual Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]) Up to the - Epson WorkForce WF-4820 | Users Guide - Page 76
Premium Presentation Paper Matte Doublesided Epson Brochure & Flyer Paper Matte Double-sided Epson Photo Paper Glossy 1 Epson Premium Photo Paper Glossy1 Epson Ultra Premium Photo Paper Glossy1 Epson Premium Photo Paper Semigloss1 Double-sided Printing Capacity Auto Manual 250 sheets 30 sheets - Epson WorkForce WF-4820 | Users Guide - Page 77
Paper type Card Stock2 Envelopes Size Double-sided Printing Capacity Auto Manual Letter (8.5 × 11 inches 50 [216 × 279 mm]), A4 (8.3 inches (182 mm). 2 Card Stock can only be used in Cassette 1 (WF-4830). Parent topic: Loading Paper in the Cassette Borderless Paper Type Compatibility You can - Epson WorkForce WF-4820 | Users Guide - Page 78
White Premium Paper* • Epson Bright White Pro Paper* • Epson Multipurpose Plus Paper* • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Presentation Paper Matte* • Epson Premium Presentation Paper - Epson WorkForce WF-4820 | Users Guide - Page 79
Paper Type Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double-sided Epson Brochure & Flyer Paper Matte Double-sided Epson Photo Paper Glossy - Epson WorkForce WF-4820 | Users Guide - Page 80
20 20 25 50 40 20 Parent topic: Loading Paper Paper or Media Type Settings - Printing Software For this paper Plain paper Epson Bright White Pro Paper Letterhead paper Recycled paper Colored paper Select this paper Type or Media Type setting Plain Paper / Bright White Paper Letterhead Recycled - Epson WorkForce WF-4820 | Users Guide - Page 81
High-quality plain paper High Quality Plain Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Thick paper Card Stock Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy - Epson WorkForce WF-4820 | Users Guide - Page 82
Panel Parent topic: Loading Paper Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded. Paper type loaded Plain paper Epson Bright White Pro Paper Letterhead paper Recycled paper Colored paper Pre-printed paper High-quality plain paper - Epson WorkForce WF-4820 | Users Guide - Page 83
Paper type loaded Paper Type setting Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Doublesided Epson Brochure & Flyer Paper Matte Double-sided Epson Presentation Paper Matte Presentation Matte Parent topic: Selecting the Paper Settings for Each - Epson WorkForce WF-4820 | Users Guide - Page 84
5. When you are finished, press the Paper Source Settings Options Parent topic: Loading Paper home button to exit. Paper Source Settings Options Select the paper source options you want to use for your print jobs. Paper Source Settings option Paper Setting A4/Letter Auto Switching Auto Select - Epson WorkForce WF-4820 | Users Guide - Page 85
You see this screen: 3. Adjust the settings as necessary. 4. When you are finished, press the Universal Print Settings Options Parent topic: Loading Paper home button to exit. Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. - Epson WorkForce WF-4820 | Users Guide - Page 86
Universal Print Available settings Settings option Skip Blank Page On Off Description Select On to skip printing of blank pages automatically Parent topic: Selecting the Universal Print Settings 86 - Epson WorkForce WF-4820 | Users Guide - Page 87
to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals > Scanner Glass. Note: When originals are - Epson WorkForce WF-4820 | Users Guide - Page 88
1. Open the document cover. 88 - Epson WorkForce WF-4820 | Users Guide - Page 89
may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 3. Close the document cover both sides of a 2-sided document.(WF-4830) Make sure the originals meet the Automatic Document Feeder specifications before loading - Epson WorkForce WF-4820 | Users Guide - Page 90
originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder. Note: To view animated instructions on how to place originals in the ADF, press the help button and select How To > Place Originals > ADF. Note: When originals are placed - Epson WorkForce WF-4820 | Users Guide - Page 91
2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges. 91 - Epson WorkForce WF-4820 | Users Guide - Page 92
4. Insert the originals into the ADF faceup and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up. 92 - Epson WorkForce WF-4820 | Users Guide - Page 93
edge guide against the originals, but not too tightly. ADF Original Document Specifications Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing ADF Original Document Specifications You can load original documents that meet these specifications in the ADF. WF-4820 93 - Epson WorkForce WF-4820 | Users Guide - Page 94
Paper type Plain paper WF-4830 Paper type Plain paper Paper size Letter (8.5 × 11 inches [216 × 279 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 8.5 × - Epson WorkForce WF-4820 | Users Guide - Page 95
• Originals with labels, stickers, or sticky notes • Thermal paper • Originals with carbon paper backing • Originals that are bound • Transparencies • Irregularly-cut or angled originals Parent topic: Placing Originals in the Automatic Document Feeder 95 - Epson WorkForce WF-4820 | Users Guide - Page 96
from the images in this guide, but the instructions are the same unless otherwise noted . Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson - Epson WorkForce WF-4820 | Users Guide - Page 97
are ready to copy, press the Copy icon. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Copying Options Compatible Epson Papers Related tasks Using Presets Loading Paper in the Cassette Related topics Placing Originals on the Product Copying Options Select the - Epson WorkForce WF-4820 | Users Guide - Page 98
Copying option Original Type Density Reduce/Enlarge 2-Sided Available settings Description Text Text & Image Specifies the document type of your originals and adjusts the quality of your copies Photo Text & Image(Best) Varying levels Adjusts the lightness or darkness of copies 100% Select - Epson WorkForce WF-4820 | Users Guide - Page 99
Copying option Finishing Available settings Group (Same Pages) Description Select to print multiple copies of a multi-page document in unordered groups Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets Orientation (Original) Readable Direction - Epson WorkForce WF-4820 | Users Guide - Page 100
Copying option Available settings Image Quality Contrast : Saturation Red Balance Green Balance Blue Balance Sharpness Hue Regulation Remove Background Binding Margin Off On Reduce to Fit Off Paper On Remove Shadow Off On Remove Punch Off Holes On ID Card Copy Off On Description - Epson WorkForce WF-4820 | Users Guide - Page 101
to check for updates to your product software on Epson's support website. If you see a Software Update screen, instructions. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Printing with Windows Printing with the Built-in Epson - Epson WorkForce WF-4820 | Users Guide - Page 102
Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to - Epson WorkForce WF-4820 | Users Guide - Page 103
You see the Main tab of your printer settings window: 4. For the Paper Source setting (WF-4830 Series), select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size - Epson WorkForce WF-4820 | Users Guide - Page 104
7. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 8. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 9. Select the Quality - Epson WorkForce WF-4820 | Users Guide - Page 105
Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.(WF-4830 Series) Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the - Epson WorkForce WF-4820 | Users Guide - Page 106
and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the - Epson WorkForce WF-4820 | Users Guide - Page 107
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button. 107 - Epson WorkForce WF-4820 | Users Guide - Page 108
return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Double-sided - Epson WorkForce WF-4820 | Users Guide - Page 109
Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Related references Double-sided Printing - Epson WorkForce WF-4820 | Users Guide - Page 110
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. - Epson WorkForce WF-4820 | Users Guide - Page 111
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and - Epson WorkForce WF-4820 | Users Guide - Page 112
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional - Epson WorkForce WF-4820 | Users Guide - Page 113
Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can - Epson WorkForce WF-4820 | Users Guide - Page 114
You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control - Epson WorkForce WF-4820 | Users Guide - Page 115
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, - Epson WorkForce WF-4820 | Users Guide - Page 116
Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up - Epson WorkForce WF-4820 | Users Guide - Page 117
Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. 117 - Epson WorkForce WF-4820 | Users Guide - Page 118
not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Allow Applications to Perform ICM Color Matching Allows applications to perform ICM - Epson WorkForce WF-4820 | Users Guide - Page 119
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • - Epson WorkForce WF-4820 | Users Guide - Page 120
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab. - Epson WorkForce WF-4820 | Users Guide - Page 121
Locked Setting Options Select the options you want to use for any locked print settings. Setting Anti-Copy Pattern Watermark Header/Footer Multi-Page Multi-Page Options Various data items Add/Delete Settings Various text watermarks Add/Delete Settings Off On Settings Off 2-Up 4-Up Off 2-Up 4-Up 6- - Epson WorkForce WF-4820 | Users Guide - Page 122
Setting All Document Settings Options - Description Lets you lock all print settings Parent topic: Locking Printer Settings - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. - Epson WorkForce WF-4820 | Users Guide - Page 123
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: - Epson WorkForce WF-4820 | Users Guide - Page 124
You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows - Epson WorkForce WF-4820 | Users Guide - Page 125
If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with Windows Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these - Epson WorkForce WF-4820 | Users Guide - Page 126
Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's - Epson WorkForce WF-4820 | Users Guide - Page 127
4. Click the Advanced button. You see a window like this: 5. Select the size of the paper you loaded as the Paper Size setting. 6. To print multiple copies, select or enter the number as the Copy Count setting. 7. To print multiple copies of multi-page documents in sets, select the Collated checkbox - Epson WorkForce WF-4820 | Users Guide - Page 128
9. Select the Layout tab. 10. Select the orientation of your document as the Orientation setting. 128 - Epson WorkForce WF-4820 | Users Guide - Page 129
13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any to your product software on Epson's support website. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac 129 - Epson WorkForce WF-4820 | Users Guide - Page 130
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document - Epson WorkForce WF-4820 | Users Guide - Page 131
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson WorkForce WF-4820 | Users Guide - Page 132
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on - Epson WorkForce WF-4820 | Users Guide - Page 133
you are using. 9. Select the Paper Source you wish to print from. (WF-4830 Series) 10. Select the type of paper you loaded as the Media Type is grayed out, change the Media Type setting to a paper type that supports borderless printing. 13. Select any of the available print options. Paper Source - Epson WorkForce WF-4820 | Users Guide - Page 134
Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. (WF-4830 Series) Auto Select Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source - Epson WorkForce WF-4820 | Users Guide - Page 135
Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - Mac Selecting Page - Epson WorkForce WF-4820 | Users Guide - Page 136
Related references Borderless Paper Type Compatibility Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages - Epson WorkForce WF-4820 | Users Guide - Page 137
are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 137 - Epson WorkForce WF-4820 | Users Guide - Page 138
4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing on a Mac Double-sided Printing Options and Adjustments - Mac - Epson WorkForce WF-4820 | Users Guide - Page 139
Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles - Epson WorkForce WF-4820 | Users Guide - Page 140
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color - Epson WorkForce WF-4820 | Users Guide - Page 141
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Note: Automatic Cassette Switching is available only if your - Epson WorkForce WF-4820 | Users Guide - Page 142
Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning - Epson WorkForce WF-4820 | Users Guide - Page 143
. Parent topic: Printing Your Document or Photo - Mac Printing from a Smart Device You can print a document from a smart device running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your - Epson WorkForce WF-4820 | Users Guide - Page 144
Smart Panel app from your device's app store or from Epson's website. 2. Open the Epson Smart Panel app and select a print menu on the home screen. 3. Follow the on-screen instructions to select and print your document. Parent topic: Printing from a Computer Cancelling Printing Using the Product - Epson WorkForce WF-4820 | Users Guide - Page 145
. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product - Epson WorkForce WF-4820 | Users Guide - Page 146
your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 10 Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 10 and Windows 8.x). 6. Follow the instructions - Epson WorkForce WF-4820 | Users Guide - Page 147
Panel Scanning Options Parent topic: Starting a Scan Related tasks Using Epson Scan to Cloud Entering Characters on the LCD Screen Using Presets your emails are accurate. Note: You can also use the Scan to Document Capture Pro function to scan and email the scanned file. 1. Place your original on the - Epson WorkForce WF-4820 | Users Guide - Page 148
You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select Contacts and choose an email address from the Contacts list. • Select Keyboard to use the displayed keyboard to enter the address for the recipient and press OK. 148 - Epson WorkForce WF-4820 | Users Guide - Page 149
custom scan settings using Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2, ScanSmart, and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning. Note - Epson WorkForce WF-4820 | Users Guide - Page 150
You see a screen like this: 4. Select Computer. You see a screen like this: 5. Select Select action and choose one of the following options: • Preview on Computer to preview the scan and select file save settings in ScanSmart. 150 - Epson WorkForce WF-4820 | Users Guide - Page 151
Related topics Placing Originals on the Product Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows - Epson WorkForce WF-4820 | Users Guide - Page 152
Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning. 2. Press the home icon, if necessary - Epson WorkForce WF-4820 | Users Guide - Page 153
You see a screen like this: 4. Select Cloud. You see a screen like this: Note: You must register your product with Epson Connect to select a destination. 153 - Epson WorkForce WF-4820 | Users Guide - Page 154
5. Select Select Destination to select a destination. 6. Change any of the displayed settings on the Scan tab as necessary. 7. Select the Advanced Settings tab to view and change additional scan settings, if necessary. 8. On the Scan tab, press the Upload icon to start scanning. Your product scans - Epson WorkForce WF-4820 | Users Guide - Page 155
5. Select Memory Device. You see a screen like this: 6. If prompted, select a device. 7. Change any of the displayed settings on the Scan tab as necessary. 8. Select the Advanced tab to view and change additional scan settings, if necessary. 9. On the Basic Settings tab, press the Save icon to start - Epson WorkForce WF-4820 | Users Guide - Page 156
Scan to setting Edit Location Contacts Color Mode File Format Resolution 2-Sided Available options Description Communication Mode Lets you select Network Folder (SMB) or FTP Location (Required) Lets you enter a folder path in which to save scanned images User Name Lets you enter a user name - Epson WorkForce WF-4820 | Users Guide - Page 157
Scan to setting Scan Area Original Type Density Remove Shadow Remove Punch Holes Subject Attached File Max Size File Name Available options Letter A4 Legal Half Letter Envelope #10 5×7 4×6 8 × 10 Auto Cropping Max Area Text Text & Image Photo -4 to +4 On Off On Off - Various sizes - Description - Epson WorkForce WF-4820 | Users Guide - Page 158
to your product's Contacts list. Note: If you are creating a shared network folder on a Mac, see your Mac documentation for instructions on creating the folder. The instructions here are for Windows. First make sure you connected your product and computer to the same network. Note: If you are - Epson WorkForce WF-4820 | Users Guide - Page 159
this PC and follow the on-screen prompts. • Windows 7: Select Change Settings, change the computer's name, and click OK. (See Windows Help for instructions, if necessary.) Note: You need to be logged into Windows as an administrator to change the computer's name. After changing the name, restart - Epson WorkForce WF-4820 | Users Guide - Page 160
11. Select the Security tab and check that the Group or user names list at the top includes the current computer user and the administrators who can now access the folder. 12. Select the Sharing tab again and write down the Network Path listed under Network File and Folder Sharing at the top. This - Epson WorkForce WF-4820 | Users Guide - Page 161
5. Select Add Entry. 6. Select Add Contact. 7. Do one of the following: • To create a contact for scanning to email, select Email. • To create a location for scanning to a network folder or FTP, select Network Folder/FTP. 8. Select the number you want to use for the contact you are adding. 9. Select - Epson WorkForce WF-4820 | Users Guide - Page 162
computer's internet browser. Before you begin, print a network status sheet and locate the IP address for your product on the sheet. Note: These instructions use Internet Explorer as an example browser. 1. Start Internet Explorer on a computer that is using the same network as your product. 2. Type - Epson WorkForce WF-4820 | Users Guide - Page 163
After a moment, you see a message telling you that contact registration is complete. 9. Close your web browser. Parent topic: Setting Up and Scanning to a Network Folder or FTP Server Related tasks Scanning to a Network Folder or FTP Server Printing a Network Status Sheet Scanning to a Network - Epson WorkForce WF-4820 | Users Guide - Page 164
4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select a frequently used location displayed on the Destination tab, if you created any. • Select Contacts and choose a saved location from the Contacts list. • Select Keyboard, then select the Communication Mode - Epson WorkForce WF-4820 | Users Guide - Page 165
Registering Contacts for Network Folder or FTP Scanning - Web Config Related topics Placing Originals on the Product Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your - Epson WorkForce WF-4820 | Users Guide - Page 166
You see an Epson Scan 2 window like this: 166 - Epson WorkForce WF-4820 | Users Guide - Page 167
product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need - Epson WorkForce WF-4820 | Users Guide - Page 168
You see an Epson Scan 2 window like this: 168 - Epson WorkForce WF-4820 | Users Guide - Page 169
the home screen. 4. Follow the on-screen instructions to scan and save your original. Parent topic: Starting a Scan Scanning a Document in Epson ScanSmart You can scan and review documents and photos in Epson ScanSmart. Note: The images in this guide show Windows screens. Mac screens may be slightly - Epson WorkForce WF-4820 | Users Guide - Page 170
You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4. Select SCAN. 170 - Epson WorkForce WF-4820 | Users Guide - Page 171
scanned image. • Select Crop to crop the selected image. • Control-click two images, select Stitch Images, and follow the on-screen instructions to combine them into a single image. 6. If Photo Mode is automatically detected, the following enhancement options are available: • Auto Color Enhancement - Epson WorkForce WF-4820 | Users Guide - Page 172
an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats. 1. Make sure your originals - Epson WorkForce WF-4820 | Users Guide - Page 173
save the file. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an Entourage, or Mac Mail. Webbased email services such as Gmail are not supported. If you do not have a supported email program, you see an error message. - Epson WorkForce WF-4820 | Users Guide - Page 174
. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action - Epson WorkForce WF-4820 | Users Guide - Page 175
If you also want to save a copy of the scanned image to your computer, click the checkbox. 5. Click Send. Parent topic: Scanning a Document in Epson ScanSmart Printing a Scan You can print your scanned image and save the scanned file to your computer. Note: Printing scanned images is available only - Epson WorkForce WF-4820 | Users Guide - Page 176
and reviewed. See the link below. 2. In the Select Action window, click Print. You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print. • If you also want to save a copy of - Epson WorkForce WF-4820 | Users Guide - Page 177
Changing the File Name Settings Changing the Save Settings Customizing Action Icons Parent topic: Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to - Epson WorkForce WF-4820 | Users Guide - Page 178
Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings. 1. Click the Settings button. You see a screen like this: 2. Do one of the following: • To change Document Mode - Epson WorkForce WF-4820 | Users Guide - Page 179
You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings Related references Additional Scanning Settings - Main Settings Tab 179 - Epson WorkForce WF-4820 | Users Guide - Page 180
Additional Scanning Settings - Advanced Settings Tab Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab. 180 - Epson WorkForce WF-4820 | Users Guide - Page 181
: • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the Settings button. 181 - Epson WorkForce WF-4820 | Users Guide - Page 182
You see a screen like this: 2. Click the Save Settings tab. 182 - Epson WorkForce WF-4820 | Users Guide - Page 183
the settings as necessary. 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options 183 - Epson WorkForce WF-4820 | Users Guide - Page 184
Setting General Options Generate PDF/A File Create file with all pages Compression Level Description Creates a PDF that conforms to PDF/A-1 standards Saves all pages as one file Selects the compression level for color or grayscale images JPEG Options Setting Image Quality Options Options - - Epson WorkForce WF-4820 | Users Guide - Page 185
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button. You see a screen like this: 2. - Epson WorkForce WF-4820 | Users Guide - Page 186
Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features. You can scan your document and save the scanned image in - Epson WorkForce WF-4820 | Users Guide - Page 187
You see this window: 187 - Epson WorkForce WF-4820 | Users Guide - Page 188
of original you are scanning. 3. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 4. Select the Scanning Side setting if you are scanning from the ADF. 5. Select the Document Size setting that - Epson WorkForce WF-4820 | Users Guide - Page 189
Scan Resolution Guidelines Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Stitch Images When - Epson WorkForce WF-4820 | Users Guide - Page 190
supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is saved as a separate file. Parent topic: Scanning in Epson The required Epson Scan 2 OCR Component Pro is installed automatically when you install your product software as instructed on - Epson WorkForce WF-4820 | Users Guide - Page 191
File Name setting and select a Folder setting for your document. 14. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 191 - Epson WorkForce WF-4820 | Users Guide - Page 192
. You can save multi-page documents in one PDF file. Recognized text in the scanned document can be searched. Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your scans. Increasing - Epson WorkForce WF-4820 | Users Guide - Page 193
the resolution setting you need: • You will scan the image at its original size but enlarge it later in an image-editing program. Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For - Epson WorkForce WF-4820 | Users Guide - Page 194
This will erase all of your network settings and fax data. Note: Your product may look different from the illustrations in this guide, but the instructions are the same. Connecting a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving - Epson WorkForce WF-4820 | Users Guide - Page 195
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson WorkForce WF-4820 | Users Guide - Page 196
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. 196 - Epson WorkForce WF-4820 | Users Guide - Page 197
the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS. Parent topic: Faxing Related tasks Receiving Faxes Automatically Setting Up Fax Features Before - Epson WorkForce WF-4820 | Users Guide - Page 198
the source of the faxes you send. 6. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Proceed. Select the ring pattern to be used for incoming faxes or select All. Go to the next step. 198 - Epson WorkForce WF-4820 | Users Guide - Page 199
do not have a distinctive ring service, select Skip and go to step 9. Note: Distinctive ring services allows you to have several the Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result. If - Epson WorkForce WF-4820 | Users Guide - Page 200
You see a screen like this: 3. Select Access Code. 4. Select Use. 5. Select the Access Code field. 6. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Related tasks Entering Characters on the LCD Screen Setting the Number of - Epson WorkForce WF-4820 | Users Guide - Page 201
You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones - Epson WorkForce WF-4820 | Users Guide - Page 202
You see a screen like this: 3. If you want to create shortcuts for up to three fax operations, select Quick Operation Button and select a setting and a shortcut button. Note: These shortcuts are displayed on the Fax Settings tab in the main Fax screen. 4. Select the group of settings you want to - Epson WorkForce WF-4820 | Users Guide - Page 203
an outside line. Your Phone Number Select to enter the header information and your phone number for inclusion on outgoing faxes. Fax Header Manual Lets you confirm whether an incoming fax should be printed; a telephone must be connected to the product Auto Automatically receives and prints - Epson WorkForce WF-4820 | Users Guide - Page 204
same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can number of rings. Select All for phones lines that do not use this service. Sets the number of rings before your product receives a fax. If Receive - Epson WorkForce WF-4820 | Users Guide - Page 205
printer You can also create a folder on the memory device by selecting Create a folder to save fax data and following the on-screen instructions. Print Settings Setting Auto Reduction Split Page Settings Options On Off Delete Print Data After Split Overlap When Split Description Select to reduce - Epson WorkForce WF-4820 | Users Guide - Page 206
Setting Auto Rotation Add Reception Information 2-Sided Print Start Timing Collation Stack Print Suspend Time Quiet Mode Options On Off On Off On Off All Pages Received First Page Received On Off Off On Time to Stop Time to Restart On Off Description If you have loaded A4-size paper, select On to - Epson WorkForce WF-4820 | Users Guide - Page 207
Setting Fax Log Auto Print Attach Fax Image to Report Report Format Options Off On(Every 30) On(Time) Off On(Large Image) On(Small Image) Simple Detail Description Does not print a fax log Prints a fax log after every 30 fax jobs are completed Prints a fax log at a specified time. If the number of - Epson WorkForce WF-4820 | Users Guide - Page 208
panel. Also first confirm that you can send and receive faxes using the control panel. 1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs - Epson WorkForce WF-4820 | Users Guide - Page 209
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window. 209 - Epson WorkForce WF-4820 | Users Guide - Page 210
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax - Epson WorkForce WF-4820 | Users Guide - Page 211
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window - Epson WorkForce WF-4820 | Users Guide - Page 212
Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Faxing Creating a Contact You can create a list of contacts to save frequently used fax numbers. Note: You can create up to 200 contacts and contact groups combined. 1. Press - Epson WorkForce WF-4820 | Users Guide - Page 213
4. Select the icon. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK. 213 - Epson WorkForce WF-4820 | Users Guide - Page 214
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK. Note: This field is automatically populated after you enter the name. This field is optional. 9. Select the Fax Number field, and use the numeric keypad - Epson WorkForce WF-4820 | Users Guide - Page 215
3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the contact you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, - Epson WorkForce WF-4820 | Users Guide - Page 216
You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon. 5. Select Add Group. You see a screen like this: 216 - Epson WorkForce WF-4820 | Users Guide - Page 217
6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a - Epson WorkForce WF-4820 | Users Guide - Page 218
You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the group you want to edit or delete. You see a screen like this: 218 - Epson WorkForce WF-4820 | Users Guide - Page 219
Note: If you want to delete the entire group, select Delete. 5. To edit the group, select Edit. 6. Select Contact(s) Added to the Group. You see a list of the contacts in your group. 7. Select the contact you want to add or delete. Each selected contact is highlighted. 8. Select Close. 9. Select OK. - Epson WorkForce WF-4820 | Users Guide - Page 220
Note: The product can queue up to 50 black-and-white fax jobs. You can check or cancel fax jobs in the queue using the Job Status menu. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen like this: Note: To fax a double-sided - Epson WorkForce WF-4820 | Users Guide - Page 221
. After scanning your originals, your product dials the number and sends the fax. Note: If the fax number is busy or there is a problem, the product automatically redials after one minute. While the product is sending a color fax, other features are unavailable. Parent topic: Sending Faxes from - Epson WorkForce WF-4820 | Users Guide - Page 222
Setting Resolution Density Remove Background Options Standard Fine Super Fine Ultra Fine Varying levels available Auto Sharpness ADF 2-Sided (WF-4830 Series) Varying levels available Varying levels available Off On Continuous Scan (ADF) Off On Original Size (Glass) Various sizes Auto Detect - Epson WorkForce WF-4820 | Users Guide - Page 223
Setting Options Add Sender Information Off Outside of Image Inside of Image Transmission Report Print on Error Print Do Not Print Description Lets you include a header, your phone number, or a destination list in the selected location on your outgoing faxes Lets you select when to print - Epson WorkForce WF-4820 | Users Guide - Page 224
4. Enter a fax number or select a number from the Contacts or Recent lists. 5. Select Fax Settings. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select OK. 9. Select the Send icon. Note: To cancel faxing, select - Epson WorkForce WF-4820 | Users Guide - Page 225
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button, change the necessary settings, and click OK. Note: If you see a Setup, - Epson WorkForce WF-4820 | Users Guide - Page 226
If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. 226 - Epson WorkForce WF-4820 | Users Guide - Page 227
like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax - Epson WorkForce WF-4820 | Users Guide - Page 228
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the - Epson WorkForce WF-4820 | Users Guide - Page 229
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 229 - Epson WorkForce WF-4820 | Users Guide - Page 230
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Dialing Fax Numbers from a Connected Telephone If you have connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number - Epson WorkForce WF-4820 | Users Guide - Page 231
faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Viewing a Fax on the LCD faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press - Epson WorkForce WF-4820 | Users Guide - Page 232
telephone before receiving a fax. 1. To change the Receive Mode, select Settings > General Settings > Fax Settings > Basic Settings > Receive Mode and select Manual. 2. When the connected telephone rings, answer the call. 3. If you hear a fax tone, select Fax on the LCD display. 4. Select Send - Epson WorkForce WF-4820 | Users Guide - Page 233
a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this - Epson WorkForce WF-4820 | Users Guide - Page 234
Viewing a Fax on the LCD Screen (Using the Inbox) You can save received faxes in your product's memory and view them on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Receive Settings. 6. - Epson WorkForce WF-4820 | Users Guide - Page 235
. 15. Select one of the printing or deleting options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the product's memory connected to your product. 1. Insert a supported external USB device into the product's USB port. 2. Press the home button, - Epson WorkForce WF-4820 | Users Guide - Page 236
3. Select Settings > General Settings > Fax Settings > Receive Settings > Fax Output Settings. You see a screen like this: 4. Select Save to Memory Device 5. Select Yes to save the fax or Yes and Print to save and print the fax. Parent topic: Receiving Faxes Checking Fax Status You can check the - Epson WorkForce WF-4820 | Users Guide - Page 237
You see a screen like this: 3. Select the icon. 4. Select Transmission Log and select the fax job you want to check. Note: If you see a numbered icon above the icon on your product's LCD screen or the received fax light is flashing, received faxes have been temporarily saved to the product's memory. - Epson WorkForce WF-4820 | Users Guide - Page 238
You see a screen like this: 3. Select the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Last Transmission Print a report on the previous fax that was sent or received - Epson WorkForce WF-4820 | Users Guide - Page 239
Parent topic: Printing Fax Reports 239 - Epson WorkForce WF-4820 | Users Guide - Page 240
here to work with an external USB device connected to your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Connecting a USB Device Disconnecting a USB Device Viewing and Printing from the LCD Screen Transferring Files - Epson WorkForce WF-4820 | Users Guide - Page 241
File size Number of files Up to 2GB JPEG: Up to 9990* TIFF: Up to 999 PDF: Up to 999 * If the number of files exceeds 999, the files are displayed in groups. Parent topic: Connecting a USB Device Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it - Epson WorkForce WF-4820 | Users Guide - Page 242
3. Select JPEG. Note: If you have more than 999 JPEG images on your device, the images are divided into groups, and you must first select the group you want to display. 4. Do one of the following to select your photos: • In Tile View, select the thumbnail images of the photos you want to print. • In - Epson WorkForce WF-4820 | Users Guide - Page 243
You see information about the file. 5. Do the following as necessary: • To print more than one copy, select Copies on the LCD screen and use the numeric keypad on the screen to select the number of copies (up to 99). • To change the print settings, select Basic Settings or Advanced and select the - Epson WorkForce WF-4820 | Users Guide - Page 244
Print settings Layout Fit Frame Quality Date Fix Photo Fix Red-Eye Print Order Available options Borderless With Border 20-up Index On Off Standard Best Various date formats Auto People Landscape Night Scene Enhance Off On Off Last Page on Top First Page on Top Description Expands the image to the - Epson WorkForce WF-4820 | Users Guide - Page 245
Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product. Setting Up File Sharing for File Transfers from Your Computer Transferring Files from a USB Device to Your Computer Parent topic: Using External USB Devices - Epson WorkForce WF-4820 | Users Guide - Page 246
You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 8. Select the way your computer is connected to the product: either USB or Network. Parent topic: Transferring Files on a USB Device Transferring Files from a USB Device to Your Computer You can transfer - Epson WorkForce WF-4820 | Users Guide - Page 247
4. Select the folder that contains your files. 5. Drag the files you want to transfer to the desired folder on your computer or on your USB device. Note: Your product's LCD screen does not update to display new information about your USB device after you copy files to it or delete files from it. - Epson WorkForce WF-4820 | Users Guide - Page 248
ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it. You may also need to replace a and aligning the print head. Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local - Epson WorkForce WF-4820 | Users Guide - Page 249
• Use an ink cartridge before the date printed on its package or within six months of opening the package, whichever is earlier. • Store ink cartridges with their bottoms down. Do not store cartridges upside down. • After bringing an ink cartridge inside from a cold storage site, allow it to warm up - Epson WorkForce WF-4820 | Users Guide - Page 250
Ink Consumption • This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the printer before it is expended, you can still use the cartridge after reinserting - Epson WorkForce WF-4820 | Users Guide - Page 251
Press the supply status icon. You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance - Epson WorkForce WF-4820 | Users Guide - Page 252
on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar - Epson WorkForce WF-4820 | Users Guide - Page 253
You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status 253 - Epson WorkForce WF-4820 | Users Guide - Page 254
System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 254 - Epson WorkForce WF-4820 | Users Guide - Page 255
brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed. These updates - Epson WorkForce WF-4820 | Users Guide - Page 256
Ink color Black Cyan Magenta Yellow Part number Standard-capacity 822 822 822 822 High-capacity 822XL 822XL 822XL 822XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You - Epson WorkForce WF-4820 | Users Guide - Page 257
2. Lift up the scanner unit until it clicks. The ink cartridge holder moves to the replacement position. If the ink cartridge holder returns to the home position (far right), repeat steps 1 and 2. Caution: Do not move the print head by hand or use any kind of tool to remove a cartridge; otherwise, - Epson WorkForce WF-4820 | Users Guide - Page 258
3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them - Epson WorkForce WF-4820 | Users Guide - Page 259
4. Before opening the new cartridge package, shake it gently four or five times. Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately - Epson WorkForce WF-4820 | Users Guide - Page 260
6. Remove the yellow tape from the base of the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place. 260 - Epson WorkForce WF-4820 | Users Guide - Page 261
store ink cartridges with the label facing up; do not store cartridges upside-down. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box 261 - Epson WorkForce WF-4820 | Users Guide - Page 262
cartridge, you can cancel your print job and select settings to print on plain paper or on an envelope. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any - Epson WorkForce WF-4820 | Users Guide - Page 263
Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Printing with - Epson WorkForce WF-4820 | Users Guide - Page 264
when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink - Epson WorkForce WF-4820 | Users Guide - Page 265
Replacing the Maintenance Box If the maintenance box is full, a message appears on your product's LCD screen. Select How To and follow the steps on the LCD screen to replace the maintenance box.Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that - Epson WorkForce WF-4820 | Users Guide - Page 266
4. Grasp the maintenance box and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out - Epson WorkForce WF-4820 | Users Guide - Page 267
6. Insert the new maintenance box into the holder and push it all the way in. 7. Press the tab on the maintenance box cover and reattach it. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box 267 - Epson WorkForce WF-4820 | Users Guide - Page 268
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Note: Your product may differ from the images in this guide, but the instructions are the - Epson WorkForce WF-4820 | Users Guide - Page 269
Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the - Epson WorkForce WF-4820 | Users Guide - Page 270
If there are gaps or the pattern is faint, select X and continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as does not improve, contact Epson support. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning 270 - Epson WorkForce WF-4820 | Users Guide - Page 271
Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the - Epson WorkForce WF-4820 | Users Guide - Page 272
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Print - Epson WorkForce WF-4820 | Users Guide - Page 273
Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the - Epson WorkForce WF-4820 | Users Guide - Page 274
at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Loading Paper in the Cassette Cleaning the Print Head Using a Computer Utility You can clean the print - Epson WorkForce WF-4820 | Users Guide - Page 275
3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers - Epson WorkForce WF-4820 | Users Guide - Page 276
head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Loading Paper in the Cassette Aligning the Print Head Using the Product Control Panel You can align - Epson WorkForce WF-4820 | Users Guide - Page 277
if vertical lines in your printout are misaligned. • Horizontal Alignment if your printout contains horizontal banding. 7. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 8. Check the printed patterns - Epson WorkForce WF-4820 | Users Guide - Page 278
paper in the product. 3. Press the home button, if necessary. 4. Select Settings > Maintenance > Print Quality Adjustment. 5. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 6. Check the printed patterns on - Epson WorkForce WF-4820 | Users Guide - Page 279
number representing the pattern with the least amount of separation or overlap. 7. Continue following the on-screen instructions to finish the print quality adjustment. Parent topic: Adjusting Print Quality Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper - Epson WorkForce WF-4820 | Users Guide - Page 280
on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean. If you are using a cleaning sheet, repeat these steps up to 3 times. Note: If the paper is not clean after cleaning several times, try cleaning the other paper sources. (WF - Epson WorkForce WF-4820 | Users Guide - Page 281
Related tasks Loading Paper in the Cassette 281 - Epson WorkForce WF-4820 | Users Guide - Page 282
See these sections if you need to clean or transport your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best - Epson WorkForce WF-4820 | Users Guide - Page 283
5. Open the document cover. 283 - Epson WorkForce WF-4820 | Users Guide - Page 284
6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover. 284 - Epson WorkForce WF-4820 | Users Guide - Page 285
8. Open the ADF cover. 285 - Epson WorkForce WF-4820 | Users Guide - Page 286
9. Use a soft, moist cloth to clean the rollers and the interior of the ADF. Caution: Using a dry cloth may damage the surface of the rollers. Do not use the ADF until the rollers are dry. 10. Clean the outer case and control panel with a soft, clean, and damp cloth. If there are stubborn stains, - Epson WorkForce WF-4820 | Users Guide - Page 287
to go out, then unplug the power cable. 3. Disconnect any connected cables. 4. Remove all the paper from the product. 5. Close the output tray and paper support. 6. Remove any memory device inserted in the product. 7. Lift up the scanner unit and check to see if the print head is in the far - Epson WorkForce WF-4820 | Users Guide - Page 288
8. Secure the ink cartridge holder to the case with tape. 9. Lower the scanner unit. 10. Lower the control panel. 11. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be - Epson WorkForce WF-4820 | Users Guide - Page 289
Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems Solving USB Device Problems Uninstall Your Product Software Where to Get Help Viewing the Help Screen You can view troubleshooting or how-to topics - Epson WorkForce WF-4820 | Users Guide - Page 290
Select Troubleshooting or How To to view instructional images or animations. Parent topic: Solving Problems Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada - Epson WorkForce WF-4820 | Users Guide - Page 291
manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software . If the problem persists, contact Epson Support. Turn the service life. It is not a user-replaceable part. Please contact Epson Support. The ink pads are near the end of their service - Epson WorkForce WF-4820 | Users Guide - Page 292
ink pad is at the end of its service life. Turn off the product and contact Epson for support. AirPrint is not available when the Paper Setup the product to drop the first digit of a fax number.) There is a problem with the network connection to your product. Set up your product on the network again - Epson WorkForce WF-4820 | Users Guide - Page 293
cannot save a scan to a shared folder over a public network. Click the link to "Cannot Save a Scan to a Shared Folder Over a Network" below for instructions. • Make sure the shared folder path matches the path registered to your product contacts list. • Make sure the IP address of the computer is - Epson WorkForce WF-4820 | Users Guide - Page 294
Network > MS Network to access the setting. See the link below for instructions on accessing Web Config. The file name is already in use. Rename the an authorized Epson Service provider. The Epson warranty does not cover the cost of this replacement. Parent topic: Solving Problems Related references - Epson WorkForce WF-4820 | Users Guide - Page 295
Using AirPrint Creating a Shared Network Folder Accessing the Web Config Utility Selecting the Line Type Related topics Solving Paper Problems Wi-Fi or Wired Networking Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any - Epson WorkForce WF-4820 | Users Guide - Page 296
clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Uninstall Your Product Software Print Head Cleaning Related tasks Aligning the Print Head - Epson WorkForce WF-4820 | Users Guide - Page 297
contacts list You see a confirmation screen. 5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. 297 - Epson WorkForce WF-4820 | Users Guide - Page 298
still in progress, contact Epson for help. Parent topic: Solving Setup Problems Software Installation Problems If you have problems while installing your product ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. - Epson WorkForce WF-4820 | Users Guide - Page 299
problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to - Epson WorkForce WF-4820 | Users Guide - Page 300
its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually. • If your router or access point and try connecting again. Parent topic: Solving Network Problems Related tasks Selecting Wireless Network Settings from the Control Panel - Epson WorkForce WF-4820 | Users Guide - Page 301
codes and messages on the report to help determine the cause of the problem. • Make sure your product is not connected to a guest network. step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your - Epson WorkForce WF-4820 | Users Guide - Page 302
your router documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Cannot Print Over a Network If you network does not assign IP addresses using DHCP, set the IP address manually. • If the IP address assigned to the product is 169.254. - Epson WorkForce WF-4820 | Users Guide - Page 303
service provider for instructions. • Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions reinstall your software. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing - Epson WorkForce WF-4820 | Users Guide - Page 304
. Open the Epson Scan 2 Utility, enter the IP address for your product, and click Add. • If the product and computer cannot communicate and are connected to the same network (or network segment/VLAN), the privacy separator on your router must be disabled. Follow the instructions in your router - Epson WorkForce WF-4820 | Users Guide - Page 305
Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Solving Copying Problems Check these solutions if you have problems errors, and follow the onscreen instructions to clear the error. Parent topic: Solving Copying Problems Product Makes Noise, But - Epson WorkForce WF-4820 | Users Guide - Page 306
routine maintenance. This is normal. Parent topic: Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your and number of your originals are supported by the ADF. • Make sure the originals are loaded correctly. • Slide the edge guides against the edges of the - Epson WorkForce WF-4820 | Users Guide - Page 307
mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Document Jams in the Automatic Document Feeder ADF Original Document Specifications Related tasks Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product - Epson WorkForce WF-4820 | Users Guide - Page 308
guides. Make sure the paper stack is not above the tab on the edge guides performing manual 2-sided loading instructions that came Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems - Epson WorkForce WF-4820 | Users Guide - Page 309
noted. 1. Cancel the print job, if necessary. 2. Pull out the paper cassette. 3. Carefully remove any paper jammed inside the product. 4. Carefully follow all paper loading instructions and reload the paper. 309 - Epson WorkForce WF-4820 | Users Guide - Page 310
to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Related tasks Loading Paper in the Cassette Paper Jam - Epson WorkForce WF-4820 | Users Guide - Page 311
Document Jams in the Automatic Document Feeder Related tasks Loading Paper in the Cassette Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print job, if necessary - Epson WorkForce WF-4820 | Users Guide - Page 312
3. Open the ADF cover. 4. Carefully remove any jammed pages. 312 - Epson WorkForce WF-4820 | Users Guide - Page 313
5. Close the ADF cover, then raise the document cover. 6. Carefully remove any jammed pages. 7. Lower the document cover. 8. Raise the ADF input tray and carefully remove any jammed pages. 9. Lower the ADF input tray. 10. Reload your originals. Caution: Make sure you do not load the ADF beyond its - Epson WorkForce WF-4820 | Users Guide - Page 314
Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear - Epson WorkForce WF-4820 | Users Guide - Page 315
print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the onscreen instructions to check the connection status: • Windows 10: Click and select Epson Software > Epson Printer Connection Checker. • Windows 8.x: Navigate to the Apps screen and select - Epson WorkForce WF-4820 | Users Guide - Page 316
Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error - Epson WorkForce WF-4820 | Users Guide - Page 317
instructions on replacing an ink cartridge in this manual to move it. 2. Remove and reinsert the replaced ink cartridge, making sure to push it all the way into its slot. 3. Complete the ink cartridge installation steps. Parent topic: Solving Problems Epson service provider for instructions. 317 - Epson WorkForce WF-4820 | Users Guide - Page 318
or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the your computer and try printing again. Parent topic: Solving Problems Printing from a Computer Related references Paper or Media Type Settings - Epson WorkForce WF-4820 | Users Guide - Page 319
Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print - Epson WorkForce WF-4820 | Users Guide - Page 320
the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try - Epson WorkForce WF-4820 | Users Guide - Page 321
Load paper in the correct direction and slide the edge guides against the edges of the paper. • Select the topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - custom paper sizes, make sure you select a supported borderless page width. • Windows: Make sure - Epson WorkForce WF-4820 | Users Guide - Page 322
driver window. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic paper is positioned correctly for feeding into the printer. • Slide the edge guides against the edges of the paper. • Clean the scanner glass and document - Epson WorkForce WF-4820 | Users Guide - Page 323
the specifications for your product. • Slide the edge guides against the edges of the paper. • Select a problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual - Epson WorkForce WF-4820 | Users Guide - Page 324
Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check or loaded incorrectly in your product. • Use a support sheet with special paper, or load special paper one sheet product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make - Epson WorkForce WF-4820 | Users Guide - Page 325
software. (Turning this setting on will decrease print speed.) • When manually printing 2-sided, make sure the ink is completely dry before loading the Solving Print Quality Problems Related concepts Print Head Cleaning Related references Paper Specifications Compatible Epson Papers Related tasks - Epson WorkForce WF-4820 | Users Guide - Page 326
loaded incorrectly in your product. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references - Mac Loading Paper in the Cassette Cleaning the Paper Guide Related topics Replacing Ink Cartridges and Maintenance Boxes Grainy Printout - Epson WorkForce WF-4820 | Users Guide - Page 327
file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning • Make sure the Grayscale setting is not selected in your printer software. • Select EPSON Standard as the Color Mode (Windows) or Mode (Mac) setting in the printer - Epson WorkForce WF-4820 | Users Guide - Page 328
from Auto to another option, or select Enhance Off. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Compatible Epson Papers Related tasks Selecting Basic Print Settings - Mac Managing Color - Mac Selecting Basic Print - Epson WorkForce WF-4820 | Users Guide - Page 329
hard disk. Scanning stops if the total data size reaches the limit. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables - Epson WorkForce WF-4820 | Users Guide - Page 330
system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product shared folder path to your product's control panel contact list or entered the path manually to scan, make sure you used the correct path. • Make sure the - Epson WorkForce WF-4820 | Users Guide - Page 331
Note: The name of available network types varies in the different Windows versions. For details on selecting Windows network sharing settings, see Windows help. Windows 10: 1. Click and select Settings. 2. Select Network & Internet. 3. Click your network type: Ethernet or Wi-Fi. 4. Click your - Epson WorkForce WF-4820 | Users Guide - Page 332
a shared folder takes a very long time, make sure the DNS setting and the DNS domain name are correct. Contact your network administrator for instructions. Parent topic: Solving Scanning Problems Related topics Setting Up and Scanning to a Network Folder or FTP Server Solving Scanned Image Quality - Epson WorkForce WF-4820 | Users Guide - Page 333
Original Image Appears in Scanned Image • Place a piece of black paper on the back of the original and scan it again. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original. • Select the Advanced - Epson WorkForce WF-4820 | Users Guide - Page 334
, adjust these Epson Scan 2 or Epson ScanSmart settings (if much force. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab ADF, make sure the ADF edge guides fit against the loaded originals. You can also try - Epson WorkForce WF-4820 | Users Guide - Page 335
the correct OCR language is selected. • Adjust the following Epson Scan 2 or Epson ScanSmart settings if available, and try scanning again: • On must be set to None.) Parent topic: Solving Scanned Image Quality Problems Scanned Characters are Blurry If characters in your scanned images are blurry, - Epson WorkForce WF-4820 | Users Guide - Page 336
The Image Option must be set to None.) Parent topic: Solving Scanned Image Quality Problems Image Colors are Patchy at the Edges If you are scanning a thick or your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select - Epson WorkForce WF-4820 | Users Guide - Page 337
for scanning. If necessary, move your original away from the edges of the scanner glass slightly. In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None. Parent topic: Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Solving Faxing - Epson WorkForce WF-4820 | Users Guide - Page 338
panel or fax software to help diagnose the problem. • Verify that the telephone wall jack works trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service Epson FAX Utility, check that your product is registered as - Epson WorkForce WF-4820 | Users Guide - Page 339
Epson cannot guarantee that fax transmission will work when using VoIP. If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems the Receive Mode is set to Manual. Note: When answering a - Epson WorkForce WF-4820 | Users Guide - Page 340
a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax. Parent topic: Solving Faxing Problems Related references Fax Sending Options Related tasks Viewing a Fax on the LCD Screen (Using the Inbox) Saving Faxes to an External USB Device Sent Fax - Epson WorkForce WF-4820 | Users Guide - Page 341
Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you notice size problems in a copied, scanned, or faxed image, turn off the Original Size Auto Detection (Glass) setting in the Settings > General Settings > Basic Settings menu - Epson WorkForce WF-4820 | Users Guide - Page 342
Related tasks Viewing a Fax on the LCD Screen (Using the Inbox) Saving Faxes to an External USB Device Solving USB Device Problems Check these solutions if you have problems using USB devices with your product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer - Epson WorkForce WF-4820 | Users Guide - Page 343
are in the correct format. • If you see an X on the photo selection screen, the image file format is not supported. Parent topic: Solving USB Device Problems Related references External USB Device Specifications USB Device Photo File Specifications Related tasks Setting Up File Sharing for File - Epson WorkForce WF-4820 | Users Guide - Page 344
Files from a USB Device to Your Computer Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product Software - Mac Parent topic - Epson WorkForce WF-4820 | Users Guide - Page 345
window, select your product and click OK. Then follow any on-screen instructions. 5. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall. • Windows 7/Windows Vista: Open the Windows Control - Epson WorkForce WF-4820 | Users Guide - Page 346
options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail - Epson WorkForce WF-4820 | Users Guide - Page 347
Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call: • U.S.: (562 - Epson WorkForce WF-4820 | Users Guide - Page 348
. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows System Requirements Mac System Requirements Paper Specifications Printable Area Specifications Automatic Document Feeder (ADF) Specifications Scanning Specifications - Epson WorkForce WF-4820 | Users Guide - Page 349
Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System - Epson WorkForce WF-4820 | Users Guide - Page 350
Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Plain paper and thick paper Weight Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Plain paper: 17 lb (64 g/m2) to 24 lb (90 g/m2) Thick paper: 25 lb - Epson WorkForce WF-4820 | Users Guide - Page 351
Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders 1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.85 inches (47 mm) minimum 3 Reduced print quality area/bottom: 1.77 - Epson WorkForce WF-4820 | Users Guide - Page 352
Specifications Automatic Document Feeder (ADF) Specifications Paper input Paper output Paper size Paper type Paper weight Faceup loading Facedown ejection WF-4820: US letter, 8.5 × 13, legal, or A4 size WF-4830: US letter, A5, 8.5 × 13, legal, or A4 size Plain paper 17 lb (64 g/m2) to 24 lb (90 - Epson WorkForce WF-4820 | Users Guide - Page 353
Sheet feeding capacity WF-4820: Approximately 35 sheets (US letter or A4) or 10 sheets (legal or 8.5 × 13) WF-4830: Approximately 50 sheets (US letter, A4, or A5) or 10 sheets (legal or 8.5 × 13) Parent topic: Technical Specifications Scanning Specifications Scanner type Photoelectric device - Epson WorkForce WF-4820 | Users Guide - Page 354
Fax Specifications Fax type Black-and-white and color fax capability Support line Standard analogue telephone lines, PBX (Private Branch Exchange) telephone systems Speed Up to 33.6 kbps Resolution Monochrome Standard: 203 pixels per inch × 98 lines - Epson WorkForce WF-4820 | Users Guide - Page 355
6 months of opening the package. Parent topic: Technical Specifications Related references Ink Cartridge and Maintenance Box Part Numbers Dimension Specifications WF-4820 Height Width Depth Weight (without ink cartridges or power cord) Stored: 10.9 inches (277 mm) Printing: 10.9 inches (277 mm - Epson WorkForce WF-4820 | Users Guide - Page 356
Height Width Depth Weight (without ink cartridges or power cord) Stored: 13 inches (330 mm) Printing: 13 inches (330 mm) Stored: 16.7 inches (425 mm) Printing: 16.7 inches (425 mm) Stored: 15.3 inches (388 mm) Printing: 19.8 inches (503 mm) 26.2 lb (11.9 kg) Parent topic: Technical Specifications - Epson WorkForce WF-4820 | Users Guide - Page 357
AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. Hard disk drives and USB flash -card readers with more than one card inserted are not supported. Parent topic: Technical Specifications 357 - Epson WorkForce WF-4820 | Users Guide - Page 358
(Device Class for computers)* Hi-Speed USB (for Mass storage class for external storage) *: USB 3.0 cables are not supported. Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Related references USB Device Photo File Specifications - Epson WorkForce WF-4820 | Users Guide - Page 359
and Canada)*: W52 (36/40/44/48) W58 (149/153/157/161/165) 20 dBm (EIRP) Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.11b Wireless security protocols Note: Infrastructure and Wi-Fi Direct modes can be used simultaneously. WEP (64/128 bit) WPA2-PSK (AES); complies - Epson WorkForce WF-4820 | Users Guide - Page 360
Corporation. • Type: J26H005 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following - Epson WorkForce WF-4820 | Users Guide - Page 361
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors - Epson WorkForce WF-4820 | Users Guide - Page 362
. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions Important Privacy Notice (Printer Serial Number) FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice - Epson WorkForce WF-4820 | Users Guide - Page 363
• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end. • If you use an extension cord with the - Epson WorkForce WF-4820 | Users Guide - Page 364
service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service Parent topic: Important Safety Instructions Ink Cartridge Safety Instructions • Keep ink cartridges out water. If you experience discomfort or vision problems after flushing your eyes, see a - Epson WorkForce WF-4820 | Users Guide - Page 365
Instructions LCD Screen Safety Instructions Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems ; contact Epson for support. • - Epson WorkForce WF-4820 | Users Guide - Page 366
use only a No. 26 AWG or larger telecommunication line cord. Parent topic: Important Safety Instructions Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may - Epson WorkForce WF-4820 | Users Guide - Page 367
connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices uninterrupted service. If you have problems with this product and require technical or customer support, please visit www.epson.com for - Epson WorkForce WF-4820 | Users Guide - Page 368
service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service click the link below for instructions on entering fax header that this is a major nationwide problem. This equipment has been tested - Epson WorkForce WF-4820 | Users Guide - Page 369
terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible misuse, or (d) trade secret misappropriation (an "IP Claim"). You and Epson also agree, notwithstanding Section 1.6,that a court, not an arbitrator, may - Epson WorkForce WF-4820 | Users Guide - Page 370
if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute shall include the that court. 1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN - Epson WorkForce WF-4820 | Users Guide - Page 371
any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration. c) Arbitration Fees - Epson WorkForce WF-4820 | Users Guide - Page 372
of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding - Epson WorkForce WF-4820 | Users Guide - Page 373
or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than - Epson WorkForce WF-4820 | Users Guide - Page 374
people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards - Epson WorkForce WF-4820 | Users Guide - Page 375
Parent topic: Copyright Notice Copyright Attribution © 2020 Epson America, Inc. 08/20 CPD-58814 Parent topic: Copyright Notice 375
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WF-4820/WF-4830 Series User's Guide