Epson XP-820 User Manual
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Epson XP-820 manual content summary:
- Epson XP-820 | User Manual - Page 1
XP-820 User's Guide - Epson XP-820 | User Manual - Page 2
- Epson XP-820 | User Manual - Page 3
Using Epson Email Print ...32 Using the Epson iPrint Mobile App 32 Using Epson Remote Print ...33 Using Epson Scan to Cloud...33 Using AirPrint ...34 Using Google Cloud Print ...34 Setting Up Google Cloud Print on a Chromebook 35 Wi-Fi or Wired Networking...37 Wi-Fi Infrastructure Mode Setup...37 - Epson XP-820 | User Manual - Page 4
Cassette 56 Loading Paper in the Rear Paper Feed Slot 60 Loading Envelopes...64 Selecting the Paper Settings for Each Source - Control Panel 67 Printing on Thick Paper ...69 Turning Off the Paper Setting Alert...69 Paper Loading Capacity ...70 Available Epson Papers ...71 Borderless Paper Type - Epson XP-820 | User Manual - Page 5
Document or Photo - Windows 104 Checking Print Status - Windows 106 Selecting Default Print Settings - Windows 106 Changing the Language of the Printer Software Screens 107 Changing Automatic Update Options 108 Printing with OS X ...109 Selecting Basic Print Settings - OS X 110 Paper Source - Epson XP-820 | User Manual - Page 6
Photo - OS X 123 Checking Print Status - OS X 124 Cancelling Printing Using a Product Button 125 Scanning ...126 Starting a Scan...126 Starting a Scan Using the Product Control Panel 126 Scan to Memory Card Options 128 Changing Default Scan Button Settings 129 Starting a Scan Using the Epson - Epson XP-820 | User Manual - Page 7
Images to a Web Folder 180 Uploading Scanned Images to Email 182 Saving Scanned Images to a Folder 183 Epson JPEG File Settings...184 Epson TIFF and Multi-TIFF File Settings 185 Scanning to a PDF File...186 Restoring Photo Colors as You Scan 189 Faxing...190 Connecting a Telephone or Answering - Epson XP-820 | User Manual - Page 8
Dial List Entries 216 Printing Your Group Dial List 218 Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows 219 Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X 222 Sending Faxes ...223 Sending Faxes from the Product Control Panel 224 Manually Dialing or Redialing - Epson XP-820 | User Manual - Page 9
Network Print Settings 263 Printing Personalized Projects...264 Printing Coloring Book Pages ...264 Printing Personalized Note Paper ...266 Printing Lined Paper, Graph Paper, and Music Sheets 268 Printing Calendar Pages ...270 Printing on CDs/DVDs...272 CD/DVD Printing Features ...272 Loading a CD - Epson XP-820 | User Manual - Page 10
on CDs/DVDs from a Computer 282 Starting Epson Print CD - Windows 282 Printing Your CD/DVD Design - Windows 283 Starting Epson Print CD - OS X 284 Printing Your CD/DVD Design - OS X 285 Replacing Ink Cartridges ...287 Check Cartridge Status ...287 Checking Cartridge Status on the LCD Screen - Epson XP-820 | User Manual - Page 11
Control Panel Setup Problems ...327 Solving Network Problems ...327 Product Cannot Connect to a Wireless Router or Access Point 328 Network Software Cannot Find Product on a Network 329 Product Does Not Appear in OS X Printer Window 330 Cannot Print Over a Network...330 Cannot Scan Over a Network - Epson XP-820 | User Manual - Page 12
Error After Cartridge Replacement 345 Printing is Slow ...345 Solving Page Layout and Content Problems 346 Inverted Image...347 Too Many Copies Print ...347 Blank Pages Print ...347 Incorrect Margins on Printout...348 Border Appears on Borderless Prints 348 Incorrect Characters Print...349 - Epson XP-820 | User Manual - Page 13
Specifications ...368 Windows System Requirements ...368 OS X System Requirements...369 Scanning Specifications ...369 Automatic Document Feeder (ADF) Specifications 370 Fax Specifications ...370 Paper Specifications ...371 Printable Area Specifications ...372 Ink Cartridge Specifications...373 - Epson XP-820 | User Manual - Page 14
Connection Safety Instructions 382 FCC Compliance Statement...382 Software Notice...385 Trademarks ...385 Copyright Notice...386 libTIFF Software Acknowledgment 387 A Note Concerning Responsible Use of Copyrighted Materials 387 Default Delay Times for Power Management for Epson Products 387 - Epson XP-820 | User Manual - Page 15
XP-820 User's Guide Welcome to the XP-820 User's Guide. For a printable PDF copy of this guide, click here. 15 - Epson XP-820 | User Manual - Page 16
the basic features of your product. Using the Control Panel Product Parts Locations The Sleep Timer Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel - Epson XP-820 | User Manual - Page 17
button and the power light 2 The home button 3 The LCD screen 4 The up and down arrows 5 The open/close output tray button 6 The back button 7 The start button Parent - Epson XP-820 | User Manual - Page 18
it to the desired angle as shown. Note: The control panel rises and the output tray slides out automatically when printing starts. Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select - Epson XP-820 | User Manual - Page 19
You see this screen: 3. Scroll down and select Basic Setup. 4. Select Language. 5. Select a language. 6. Press the home button to exit. Parent topic: Using the Control when you press buttons on the control panel. 1. Press the home button, if necessary. 2. Select Setup. 3. Select Printer Setup. 19 - Epson XP-820 | User Manual - Page 20
exit. Parent topic: Using the Control Panel Turning Off Auto Selection Mode Auto Selection Mode changes the menu options on the LCD screen automatically depending on the action you perform. For instance, loading a memory card displays memory card-related menu options on the screen. You can turn off - Epson XP-820 | User Manual - Page 21
On Quiet Mode You can reduce the noise the product makes by turning on the Quiet Mode option. Note: Turning on this setting may reduce print speed. 1. Press the home button, if necessary. 2. Select Setup. 3. Select Printer Setup. 21 - Epson XP-820 | User Manual - Page 22
You see this screen: 4. Scroll down and select Quiet Mode. 5. Select On. 6. Press the home button to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Top Product Parts - Inside Product - Epson XP-820 | User Manual - Page 23
Product Parts - Front 1 Paper cassette 1 2 Paper cassette 2 3 Front cover 4 Edge guide Parent topic: Product Parts Locations 23 - Epson XP-820 | User Manual - Page 24
Product Parts - Top 1 ADF (Automatic Document Feeder) 2 ADF cover 3 ADF edge guide 4 ADF input tray 5 ADF output tray extension 6 ADF output tray 7 CD/DVD tray 24 - Epson XP-820 | User Manual - Page 25
1 Document cover 2 Scanner glass 3 Memory card slot 4 USB Type A port for external devices Parent topic: Product Parts Locations 25 - Epson XP-820 | User Manual - Page 26
Product Parts - Inside 1 Print head/ink cartridge holder 2 Scanner unit 3 Control panel 4 Output tray Parent topic: Product Parts Locations 26 - Epson XP-820 | User Manual - Page 27
Product Parts - Back 1 AC inlet 2 Rear cover (duplexer) 3 Vents 4 LINE port 27 - Epson XP-820 | User Manual - Page 28
support 3 Rear paper feed slot cover 4 Edge guides Parent topic: Product Parts Locations The Sleep Timer The product enters sleep mode if it is not used for a period of time. You can adjust the time period before sleep mode, but increasing the time reduces the product's energy efficiency. Changing - Epson XP-820 | User Manual - Page 29
Setup. 3. Select Printer Setup. 4. Scroll down and select Sleep Timer. You see this screen: 5. Select the time period you want before the product goes to sleep. 6. Press the home button to exit. Parent topic: The Sleep Timer Changing the Sleep Timer Setting - Windows You can use the printer software - Epson XP-820 | User Manual - Page 30
the program windows. Parent topic: The Sleep Timer Changing the Sleep Timer Setting - Mac OS X You can use the printer software to change the time period before the printer enters sleep mode. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your - Epson XP-820 | User Manual - Page 31
5. Close the Printer Settings window. Parent topic: The Sleep Timer Epson Connect Solutions for Smartphones, Tablets, and More You can print documents, photos, emails, and web pages from your home, office, or even across the globe. You can use your smartphone, tablet, or computer. Epson offers these - Epson XP-820 | User Manual - Page 32
product for network printing as described in this manual. See the link below. 2. If you did not already set up Email Print when you installed your product software, visit epson.com/connect to learn more about Email Print, check compatibility, and get detailed setup instructions. 3. Send an email - Epson XP-820 | User Manual - Page 33
Windows computer or laptop, you can print to an Epson Email-enabled product anywhere in the world. 1. Set up your product for network printing as described in this manual. See the link below. 2. Visit epson.com/connect to learn more about Remote Print and how to download the software. 3. Download - Epson XP-820 | User Manual - Page 34
Google Chrome browser without drivers or cables. Set up your Epson product for network printing as described in this manual. See the link below. Note: Make sure your Epson printer and computer are connected to the same network before starting the Google Cloud Print setup. 1. Connect your device to - Epson XP-820 | User Manual - Page 35
the on-screen instructions. 10. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with internet access. Visit Epson Support for more information - Epson XP-820 | User Manual - Page 36
to confirm the Google Cloud Print connection and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with internet access. For more information on using Google Cloud Print, visit Epson Support . Parent topic: Using - Epson XP-820 | User Manual - Page 37
. Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Wired Network Setup Printing a Network Status Sheet Changing or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or - Epson XP-820 | User Manual - Page 38
on a wireless network, follow the instructions on the Start Here sheet and install the necessary software. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up - Epson XP-820 | User Manual - Page 39
down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this guide. 6. Select the name of your wireless network or enter the name manually. Note: To enter the wireless network name manually, scroll down and then select Other Networks. Use the - Epson XP-820 | User Manual - Page 40
. 8. Press Done when you're finished entering your password. 9. Confirm the displayed network settings and select Proceed to save them. Note: If you need to change a setting, press the back button. 10. If you want to print a network setup report, press the start button. (Otherwise, select Done.) 40 - Epson XP-820 | User Manual - Page 41
LCD screen is blue as shown: Parent topic: Wi-Fi Infrastructure Mode Setup Related topics Changing or Updating Network Connections Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. 41 - Epson XP-820 | User Manual - Page 42
Epson product 2 Computer with a wireless interface 3 Other wireless device Your product automatically selects one of these modes to communicate with your computer to your product from your computer or other device. Your allow direct communication between your product and computer or other devices - Epson XP-820 | User Manual - Page 43
You see this screen: 5. Select Connection Setup. 6. Select Change Password and select OK. Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will be disconnected when you change the password. 43 - Epson XP-820 | User Manual - Page 44
7. Enter your Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long. • Press the touch screen buttons repeatedly to scroll through characters. • Press or to move the cursor. • Press 1 Symb. to enter symbols. • Press to delete the previous character. 8. - Epson XP-820 | User Manual - Page 45
and should be able to print directly to your product from your computer or device. Note: If your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is , there may be a virtual WPS button in the software for the device. Check your network product documentation for - Epson XP-820 | User Manual - Page 46
this screen: 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Select OK if necessary. If the network connection is successful, the Network icon on the right side of the LCD screen is blue as shown: Parent topic: Wi-Fi Protected Setup (WPS) 46 - Epson XP-820 | User Manual - Page 47
Wired Network Setup You can set up your product to communicate with your computer over a wired network by connecting it to the router or hub using an Ethernet cable. 1 Epson product 2 Ethernet cable 3 Ethernet hub 4 Computers with a wired network interfaces 5 Router 6 Internet Parent topic: Wi-Fi or - Epson XP-820 | User Manual - Page 48
. 5. Press the start button to print the network status sheet. (Select Cancel if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these - Epson XP-820 | User Manual - Page 49
point. 4. Download and install your product software from the Epson website. 5. Follow the on-screen instructions to install the software. 6. When you see the Select Your Connection screen, select Wired network connection. 7. If you see a Select Setup Option screen, select Setup printer for the - Epson XP-820 | User Manual - Page 50
new router. 1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Disabling Wi-Fi - Epson XP-820 | User Manual - Page 51
You see this screen: 5. Scroll down and select Disable Wi-Fi. 6. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections 51 - Epson XP-820 | User Manual - Page 52
Settings for Each Source - Control Panel Printing on Thick Paper Turning Off the Paper Setting Alert Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper in Cassette 2 (Lower Cassette) You can load paper up to this size in the - Epson XP-820 | User Manual - Page 53
2. Close the output tray by pressing the open/close output tray button or by hand, if necessary. 3. Open the front cover and pull it out to remove the lower cassette. 4. Slide the edge guides outward. 53 - Epson XP-820 | User Manual - Page 54
. Press the button on the cassette and then extend it as shown. 5. Set the front edge guide to the paper size you are using. 6. Insert paper with the glossy or printable side facedown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette. 54 - Epson XP-820 | User Manual - Page 55
is under the tabs on the edge guides. 8. Keep the cassette flat as you insert it. 9. If prompted by the product's LCD screen, select the size and type of the paper you loaded, and select Done. Note: The output tray opens automatically when you print. Leave enough space in front of the product for - Epson XP-820 | User Manual - Page 56
any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in the Rear Paper Feed Slot Loading Envelopes Loading Paper in Cassette 1 (Upper Cassette) You can load photo paper and - Epson XP-820 | User Manual - Page 57
1. Raise the control panel, if necessary. 2. Close the output tray by pressing the open/close output tray button or by hand, if necessary. 3. Open the front cover and pull out the upper cassette. 57 - Epson XP-820 | User Manual - Page 58
upper cassette is too far inside, turn the product off and on again. 4. Slide the edge guides outward. 5. Set the front edge guide to the position for the paper size you are using. 6. Insert paper with the glossy or printable side facedown. Note: Make sure the paper is loaded against the front edge - Epson XP-820 | User Manual - Page 59
: The output tray opens automatically when you print. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown. • Make sure the paper is under the tabs on the edge guides and not sticking out from the end of - Epson XP-820 | User Manual - Page 60
setting. 2. Do one of the following: • If you are printing from a computer, click Print. • If you are printing from the product's control panel, press the start button. You see a message on the LCD screen, then you see instructions for loading paper. 3. Flip open the rear paper feed slot cover. 60 - Epson XP-820 | User Manual - Page 61
4. Slide out the paper support. 5. Slide the edge guides outward. 61 - Epson XP-820 | User Manual - Page 62
side up and short edge first, in the center of the rear paper feed slot. Push it down approximately 2 inches (5 cm) into the slot. • Load an envelope, short edge first with the flap facing down, in the center of the rear paper feed slot. Push it down approximately 2 inches (5 cm) into the slot - Epson XP-820 | User Manual - Page 63
guides against the paper or envelope, but not too tightly. 8. When you are ready to print, press the start button. Note: The output tray opens automatically when you print. Leave enough space in front of the product for the paper to be fully ejected. Always follow these loading guidelines: • Load - Epson XP-820 | User Manual - Page 64
references Paper Loading Capacity Paper Specifications Related tasks Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in Cassette 2 (Lower Cassette) Loading Envelopes Loading Envelopes You can load envelopes in Cassette 2 (lower cassette) as described here. You can print on plain paper - Epson XP-820 | User Manual - Page 65
2. Close the output tray by pressing the open/close output tray button or by hand, if necessary. 3. Open the front cover and pull it out to remove the lower cassette. 4. Slide the edge guides outward. 65 - Epson XP-820 | User Manual - Page 66
facedown and flap edge left, as shown. Note: Make sure the envelopes are not sticking out from the end of the cassette. 6. Slide the edge guides against the envelopes, but not too tightly. Note: Make sure the envelopes are under the tabs on the edge - Epson XP-820 | User Manual - Page 67
print. Always follow these envelope loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • Do not load envelopes that are curled, folded, or too thin. Parent topic: Loading Paper Related references Paper - Epson XP-820 | User Manual - Page 68
be able to use AirPrint. 5. Select Paper Setup. 6. Select the paper source you want to change. 7. Select Paper Size. 8. Select the paper size you loaded. 9. Select Paper Type. 10. Select the paper type you loaded. 11. Press the back button to select another paper source to change, or press the exit - Epson XP-820 | User Manual - Page 69
print quality. Printing is slower with this setting. 1. Press the home button, if necessary. 2. Select Setup. 3. Select Printer Setup. You see this screen: 4. Select Thick Paper. 5. Select On. 6. Press the home button to exit. Parent topic: Loading Paper Turning Off the Paper Setting Alert The Paper - Epson XP-820 | User Manual - Page 70
. Parent topic: Loading Paper Paper Loading Capacity Load one sheet of paper or one envelope at a time in the rear paper feed slot. See the table here for the loading capacity of the paper cassettes. Paper type Plain paper Epson Bright White Paper Epson Presentation Paper Matte Load up to this - Epson XP-820 | User Manual - Page 71
Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer paper Epson Brochure & Flyer Paper Matte Double-sided Envelopes 10 envelopes Cassette 1 (upper cassette) - 20 sheets - - Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson - Epson XP-820 | User Manual - Page 72
Glossy 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) Glossy 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm - Epson XP-820 | User Manual - Page 73
topic: Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi - Epson XP-820 | User Manual - Page 74
: Loading Paper Paper or Media Type Settings For this paper Select this paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Ultra Premium Photo Paper Glossy - Epson XP-820 | User Manual - Page 75
For this paper Envelopes Select this paper Type or Media Type setting Envelope Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings. Parent topic: Loading Paper 75 - Epson XP-820 | User Manual - Page 76
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing - Epson XP-820 | User Manual - Page 77
Note: You can place multiple originals on the scanner glass. Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF). Make sure the originals meet the Automatic Document Feeder specifications before loading - Epson XP-820 | User Manual - Page 78
1. Open the ADF paper support, and then slide out the output tray extension. 2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges. 78 - Epson XP-820 | User Manual - Page 79
4. Insert the originals into the ADF faceup and top-edge first. Then slide the edge guide against the originals, but not too tightly. Note: If you're using the Letter, 2-up Copy, or A4, 2-up Copylayout, make sure the originals are loaded as shown. Parent topic: Placing Originals on the Product - Epson XP-820 | User Manual - Page 80
Copying Scanning Faxing Turning Off the Document Alert The Document Alert warns you that an original has been left on the scanner glass. You can turn off this feature from the product's control panel. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select Guide Functions - Epson XP-820 | User Manual - Page 81
You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or load your documents in the ADF. 2. Load the paper you want to print on. Note: Load only the recommended number of sheets. 3. Press - Epson XP-820 | User Manual - Page 82
loaded. Paper type loaded Plain paper Epson Bright White Paper Epson High Quality Ink Jet Paper Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Ultra Premium Presentation Paper Matte Epson - Epson XP-820 | User Manual - Page 83
Paper type loaded Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Luster Epson Ultra Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Velvet Fine Art Paper Paper Type setting Prem. Glossy Ultra Glossy Glossy Prem. Semi-Gloss Velvet Fine - Epson XP-820 | User Manual - Page 84
Uses the duplexer and ADF to make 2-sided copies Leaves a small margin around the image Expands the image to the edge of the paper (slight cropping may occur) Copies 2 originals onto a single A4-size sheet Copies 2 originals onto a single letter-size sheet Copies 2 pages of a book or magazine - Epson XP-820 | User Manual - Page 85
Prem. Semi-Gloss Velvet Fine Art Paper Cassette 1 Cassette 2 Rear Paper Feed Slot Text Text & Image Photo Draft Standard Quality Best Portrait Landscape Left Edge Top Edge Description Adjusts printer settings for the selected paper type Copies onto paper loaded in Cassette 1 (upper cassette) Copies - Epson XP-820 | User Manual - Page 86
appear on the front of the paper when you print on the second side Restores the copy settings to the default settings Parent topic: Copying Documents or Photos Copying and Restoring Photos You can restore the colors in faded photos as you copy them. 1. Load photo paper in the product. 2. Press the - Epson XP-820 | User Manual - Page 87
your photo, select Edit > Crop/Zoom, then press the icons displayed on the LCD screen to crop your image. 11. When you are ready to print, press the start button. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Paper Loading Capacity Available Epson Papers Paper - Epson XP-820 | User Manual - Page 88
to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with OS X Cancelling - Epson XP-820 | User Manual - Page 89
need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can - Epson XP-820 | User Manual - Page 90
photo, select the Color setting. • To print text and graphics in black or shades of gray, select the Black/Grayscale setting. 11. To print on both sides of the paper, select a 2-Sided Printing option. 12. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper - Epson XP-820 | User Manual - Page 91
type and border setting you have chosen. Draft For draft printing on plain paper. Standard For everyday text and image printing. High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic - Epson XP-820 | User Manual - Page 92
to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options. Parent topic: Selecting Basic Print Settings - Windows Selecting - Epson XP-820 | User Manual - Page 93
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button. 93 - Epson XP-820 | User Manual - Page 94
. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any - Epson XP-820 | User Manual - Page 95
the Print Density Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the - Epson XP-820 | User Manual - Page 96
options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of - Epson XP-820 | User Manual - Page 97
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features - Epson XP-820 | User Manual - Page 98
options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you Photo Improves the color, contrast, and sharpness of flawed photos. Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work - Epson XP-820 | User Manual - Page 99
. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and - Epson XP-820 | User Manual - Page 100
name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab - Epson XP-820 | User Manual - Page 101
its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the - Epson XP-820 | User Manual - Page 102
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click the Extended Settings button. 102 - Epson XP-820 | User Manual - Page 103
the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor - Epson XP-820 | User Manual - Page 104
. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the setting in your application. Parent topic: Selecting Extended Settings - Windows Printing Your Document or Photo - Windows Once you have selected your print settings, you are - Epson XP-820 | User Manual - Page 105
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows 105 - Epson XP-820 | User Manual - Page 106
and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. • To check ink status, click Show Ink Levels. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in - Epson XP-820 | User Manual - Page 107
change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows - Epson XP-820 | User Manual - Page 108
Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates - Epson XP-820 | User Manual - Page 109
connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Selecting Print Layout Options - OS X Selecting Double-sided Printing Settings - Mac OS X Managing Color - OS X 109 - Epson XP-820 | User Manual - Page 110
to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product as the Printer - Epson XP-820 | User Manual - Page 111
see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them - Epson XP-820 | User Manual - Page 112
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on - Epson XP-820 | User Manual - Page 113
the Print Quality setting you want to use. 12. Select any of the available print options. Paper Source Options - Mac OS X Print Quality Settings - OS X Print Options - OS X Parent topic: Printing with OS X Related references Paper or Media Type Settings Related tasks Selecting Page Setup Settings - Epson XP-820 | User Manual - Page 114
or Photo - OS X Paper Source Options - Mac OS X You can select any of the available options in the Paper Source menu to print from paper loaded in that source. Cassette 1 Selects the paper in cassette 1 as the paper source. Cassette 2 Selects the paper in cassette 2 as the paper source. Rear Paper - Epson XP-820 | User Manual - Page 115
see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless photo, select the Borderless checkbox - Epson XP-820 | User Manual - Page 116
or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on - Epson XP-820 | User Manual - Page 117
with OS X Selecting Double-sided Printing Settings - Mac OS X You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you - Epson XP-820 | User Manual - Page 118
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test - Epson XP-820 | User Manual - Page 119
X You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout, or turn off color management in your printer software. 1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. 119 - Epson XP-820 | User Manual - Page 120
Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software, or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize - Epson XP-820 | User Manual - Page 121
application software. Parent topic: Managing Color - OS X Selecting Printing Preferences - OS X You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers - Epson XP-820 | User Manual - Page 122
or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed. Permit temporary black printing Allows you to print using black ink when a color ink cartridge is expended. 122 - Epson XP-820 | User Manual - Page 123
warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Parent topic: Selecting - Epson XP-820 | User Manual - Page 124
view the progress of your print job, control printing, and check ink cartridge status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary: OS X 10.6/10.7: • To cancel printing, click the print job and click the Delete - Epson XP-820 | User Manual - Page 125
job, click the button. • To pause printing for all queued print jobs, click the large Pause button. • To check ink status, click the Settings icon, then click the Supply Levels tab. Parent topic: Printing Your Document or Photo - OS X Cancelling Printing Using a Product Button If you need to cancel - Epson XP-820 | User Manual - Page 126
settings, but you can view or change them as necessary. 1. Make sure you installed the product software and connected the product to your computer or network. Note: Restart your computer after installing the product software to enable scanning from the control panel. Also make sure the Event Manager - Epson XP-820 | User Manual - Page 127
an option screen on your computer. Note: This works with MAPI-type email such as Microsoft Outlook, Windows Live Mail, Mac Mail, and Entourage, but not web-based email such as Gmail. • Scan to Computer (WSD) lets you manage wireless scanning in Windows 8.x, Windows 7, or Windows Vista (English only - Epson XP-820 | User Manual - Page 128
is connected to your computer over a network, select the computer name from the list. 6. Press the start button to start scanning. Scan to Memory Card Options Changing Default Scan Button Settings Parent topic: Starting a Scan Related tasks Using Epson Scan to Cloud Scan to Memory Card Options - Epson XP-820 | User Manual - Page 129
Selects the page size for documents or special settings for photos Auto Cropping: for photos with dark edges Max Area: for most photos Selects the type of original you are scanning Selects the scanned image resolution 200 dpi: for e-mailing or posting on the web 300 dpi: for printing or OCR - Epson XP-820 | User Manual - Page 130
install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver download site - Epson XP-820 | User Manual - Page 131
You see an Epson Scan window like this: Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture 131 - Epson XP-820 | User Manual - Page 132
for TWAINcompliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads). 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your - Epson XP-820 | User Manual - Page 133
You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan 133 - Epson XP-820 | User Manual - Page 134
to customize your scan. Scan Modes Selecting the Scan Mode Scanning in Office Mode Scanning in Home Mode Scanning in Professional Mode Image Preview Guidelines Scan Resolution Guidelines Selecting Scan File Settings Parent topic: Scanning Scan Modes Epson Scan provides a choice of scan modes with - Epson XP-820 | User Manual - Page 135
upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Related tasks Scanning in Office Mode Scanning in Home Mode Scanning in Professional Mode Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in - Epson XP-820 | User Manual - Page 136
You see this window: 2. Select the Image Type setting that matches your original. 136 - Epson XP-820 | User Manual - Page 137
to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired. Available Document Source Settings - Office Mode Selecting a Scan Area - Office Mode Available Image Adjustments - Office Mode Parent topic: Selecting Epson Scan Settings - Epson XP-820 | User Manual - Page 138
Mode You can select these Document Source options in Epson Scan Office Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning. ADF - Single-sided Selects the Automatic Document Feeder as the location where the originals are placed - Epson XP-820 | User Manual - Page 139
1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag - Epson XP-820 | User Manual - Page 140
Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode. Not all adjustment settings may be - Epson XP-820 | User Manual - Page 141
in Office Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings - Epson XP-820 | User Manual - Page 142
You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original. 142 - Epson XP-820 | User Manual - Page 143
File Save Settings window. 11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS - Epson XP-820 | User Manual - Page 144
- Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only). You can also use the - Epson XP-820 | User Manual - Page 145
1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted - Epson XP-820 | User Manual - Page 146
the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. 146 - Epson XP-820 | User Manual - Page 147
the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode. Note: Select the Image Option checkbox - Epson XP-820 | User Manual - Page 148
size, such as a common photo size like 4 × 6 inches (102 × 152 mm). This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions. 1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want - Epson XP-820 | User Manual - Page 149
A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. 149 - Epson XP-820 | User Manual - Page 150
, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned. 4. To create a scanned image size that is not available in the Target Size list, click - Epson XP-820 | User Manual - Page 151
1. Start Epson Scan and select Professional Mode as the Mode setting. 151 - Epson XP-820 | User Manual - Page 152
You see this window: 152 - Epson XP-820 | User Manual - Page 153
use. Note: You cannot select a target size if you chose ADF-Double-sided as the Document Source setting. 12. Click Scan. You see the File Save Settings window. 13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder - Epson XP-820 | User Manual - Page 154
scanning. ADF - Single-sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for single-sided scanning. ADF these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this - Epson XP-820 | User Manual - Page 155
Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only). You can also use the - Epson XP-820 | User Manual - Page 156
1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 156 - Epson XP-820 | User Manual - Page 157
automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee - Epson XP-820 | User Manual - Page 158
If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in - Epson XP-820 | User Manual - Page 159
(The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals - Epson XP-820 | User Manual - Page 160
size, such as a common photo size like 4 × 6 inches (102 × 152 mm). This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions. 1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want - Epson XP-820 | User Manual - Page 161
A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. 161 - Epson XP-820 | User Manual - Page 162
, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned. 4. To create a scanned image size that is not available in the Target Size list, click - Epson XP-820 | User Manual - Page 163
can select the scanned image area and other settings manually. If the Thumbnail checkbox is deselected, clicking the Preview button opens a normal preview. Parent topic: Selecting Epson Scan Settings Scan Resolution Guidelines If you plan to enlarge a scanned image so you can print it at a larger - Epson XP-820 | User Manual - Page 164
, change the Resolution setting to 600 dpi. • You will scan the image at 100% or smaller size. Select Epson Scan's Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: 96 to 150 dpi • Print/convert to editable text (OCR): 300 dpi • Fax - Epson XP-820 | User Manual - Page 165
various optional settings that control how Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window. 1. Do one of the following to - Epson XP-820 | User Manual - Page 166
you need to modify or retouch your scanned image.) Multi-TIFF (*.tif) A Tiff file format when multiple pages are saved to the same file, allowing you to edit the images using a compatible program. PDF (*.pdf) A document format that is readable by Windows and OS X systems using Adobe Reader, Acrobat - Epson XP-820 | User Manual - Page 167
install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAINcompliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver download site - Epson XP-820 | User Manual - Page 168
4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other scan settings as necessary. 168 - Epson XP-820 | User Manual - Page 169
speed. Parent topic: Scanning with OS X Using Image Capture Scanning Special Projects Your product's scanning software offers various options to help you quickly complete special scan projects. Scanning to Online Destinations Using Easy Photo Scan Scanning to a PDF File Restoring Photo Colors as You - Epson XP-820 | User Manual - Page 170
for TWAINcompliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads). 1. Place your original on your product for scanning. 2. Do one of the following to open Easy Photo Scan: • Windows 8.x: Navigate to - Epson XP-820 | User Manual - Page 171
Epson Software, and click Easy Photo Scan. Select your product and click OK, if necessary. You see a window like this: 3. Click the Scan icon. Your scanning program launches. 4. Click Scan in the window that appears to scan your original. The scanned image is displayed in the Easy Photo Scan window - Epson XP-820 | User Manual - Page 172
to see all of them. The available icons may vary, depending on the software version you are using. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Placing Originals on the Scanner - Epson XP-820 | User Manual - Page 173
You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3. Click Login. 4. - Epson XP-820 | User Manual - Page 174
. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Picasa You can configure a Picasa account for use with Easy Photo Scan and upload your scanned images. 1. Scan your original using Easy Photo Scan. 2. Click - Epson XP-820 | User Manual - Page 175
You see a window like this: Note: If you have already configured a Picasa account in Easy Photo Scan, you can select the Setting Easy Photo Scan to upload images to your account. An authentication code is generated. 6. Copy the authentication code into the Please enter authentication code field and - Epson XP-820 | User Manual - Page 176
Destinations Using Easy Photo Scan Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Evernote You can configure an Evernote account for use with Easy Photo Scan and upload your scanned images to it (Windows only). 1. Scan your original using Easy Photo Scan. 2. Click the icon - Epson XP-820 | User Manual - Page 177
You see a window like this: Note: You must install Evernote before you can use it with Easy Photo Scan. Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a - Epson XP-820 | User Manual - Page 178
to Online Destinations Using Easy Photo Scan Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images. 1. Scan your original using Easy Photo Scan. 2. Click the icon. 178 - Epson XP-820 | User Manual - Page 179
You see a window like this: Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E- - Epson XP-820 | User Manual - Page 180
want to replace existing files Scanning to Online Destinations Using Easy Photo Scan Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to a Web Folder You can upload your scanned images to a Web Folder (WebDAV) using Easy Photo Scan. 1. Scan your original using Easy Photo Scan - Epson XP-820 | User Manual - Page 181
account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4. Enter the login information in the User Name and Password fields. 5. If you want to replace existing files with - Epson XP-820 | User Manual - Page 182
Online Destinations Using Easy Photo Scan Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan. Note: With Windows, Easy Photo Scan supports Microsoft Outlook 2000/2002 - Epson XP-820 | User Manual - Page 183
Online Destinations Using Easy Photo Scan Related tasks Scanning Using Easy Photo Scan Saving Scanned Images to a Folder You can save your scanned images to a local network folder using Easy Photo Scan. 1. Scan your original using Easy Photo Scan. 2. Click the icon. You see a window like this: 183 - Epson XP-820 | User Manual - Page 184
Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related tasks Scanning Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan. Note: The available settings may vary - Epson XP-820 | User Manual - Page 185
use color management software will display the colors of the image using the ICC profile. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan. Note: The - Epson XP-820 | User Manual - Page 186
in the image. Programs that use color management software will display the colors of the image using the ICC profile. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Scanning to a PDF File Using Epson Scan, you can scan a multi-page document and save it in one PDF (Portable - Epson XP-820 | User Manual - Page 187
You see the File Save Settings window. 7. Select PDF as the Type setting. 8. Select any other settings you want to use on the File Save Settings window. Click the Options button to access additional settings. 9. Click OK. 187 - Epson XP-820 | User Manual - Page 188
the program re-scans the page and close the program, if necessary. 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see - Epson XP-820 | User Manual - Page 189
was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired. Parent topic: Scanning Special Projects Related tasks Starting a Scan Using the Epson Scan Icon Selecting the Scan Mode Placing Originals on the Scanner - Epson XP-820 | User Manual - Page 190
your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all - Epson XP-820 | User Manual - Page 191
, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL or ISDN provider for the necessary equipment. DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem - Epson XP-820 | User Manual - Page 192
1 ISDN wall jack 2 Terminal adapter or ISDN router ISDN connection (two phone numbers) 1 ISDN wall jack 2 Terminal adapter or ISDN router 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 192 - Epson XP-820 | User Manual - Page 193
. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes. Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility - Windows Setting Up Fax Features Using the Fax Utility - OS X 193 - Epson XP-820 | User Manual - Page 194
Fax Send Options Fax Receive Options Fax Print Options Fax Report Options Fax Communications Options Fax Security Options Restore Default Settings Options Parent topic: Setting Up Fax Features Related tasks Setting Up Fax Features Using the Fax Utility - Windows Setting Up Fax Features Using the Fax - Epson XP-820 | User Manual - Page 195
. 3. Select Basic Setup. 4. Select Country/Region. 5. Scroll up or down, if necessary, then select your country or region. You see a confirmation screen. 6. If the setting is correct, select Yes. (If not, select No and retry.) Note: Changing the country or region restores the fax settings to the - Epson XP-820 | User Manual - Page 196
uses Daylight Saving Time (DST) After making a selection, you return to the Basic Setup screen. Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour - Epson XP-820 | User Manual - Page 197
select Done. You return to the Basic Setup screen. Parent topic: Setting Up Fax Features Using the Product Control Panel Entering Fax Header Information Before faxing, add your sender name and fax number to the fax header to identify the source of the faxes you send. 1. Press the home button, if - Epson XP-820 | User Manual - Page 198
2. Select Setup. 3. Scroll down and select Fax Settings. 4. Select Communication. 5. Select Header. 6. Select Fax Header. 7. Use the keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. 8. Select Done. 198 - Epson XP-820 | User Manual - Page 199
numbers that require use of a + symbol, press the # key. Note: When entering a phone number, the * key does not work. 11. Select Done. You return to the Header screen. Parent topic: Setting Up Fax Features Using the Product Control Panel Related tasks Entering Numbers and Characters for - Epson XP-820 | User Manual - Page 200
Follow these guidelines to enter numbers and characters for faxing and setting up your fax settings. • To enter text or characters, press the keys on the numeric next space, press . • To delete the previous character, press . Parent topic: Setting Up Fax Features Using the Product Control Panel 200 - Epson XP-820 | User Manual - Page 201
Send Settings or Receive Settings. 5. Change any of the available settings. 6. Press the home button to exit. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Fax Send Options Fax Receive Options Selecting Fax Communication Settings You can customize how your - Epson XP-820 | User Manual - Page 202
Panel Related references Fax Communications Options Printing Fax Reports You can run a variety of reports on your fax transmissions and print your speed and group dial lists. Note: You can also view the fax log on the lcd screen. 1. Make sure you loaded letter-size or larger paper in your product - Epson XP-820 | User Manual - Page 203
3. Select Fax. 4. Select Advanced Options. 5. Scroll down and select Fax Report. 6. Select one of the available reports. 7. Press the start button to print the report. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Fax Report Options 203 - Epson XP-820 | User Manual - Page 204
necessary. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select Restore Default Settings. 4. Select one of the available options. You see a confirmation screen. 5. Select Yes or No. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references - Epson XP-820 | User Manual - Page 205
Provides best scan resolution and print quality for faxed photos Automatically adjusts the contrast for faxes Manually adjusts the contrast for faxes; negative settings make faxes lighter and positive settings make faxes darker Lets you fax 2-sided originals placed in the ADF Sends a monochrome fax - Epson XP-820 | User Manual - Page 206
Set the Print Settings options you want to use for incoming faxes. Setting Auto Reduction Options On Off Description Reduces size of incoming faxes to fit on the size of paper selected as the Paper Size setting Prints incoming faxes in original size or on multiple sheets, if loaded paper size is - Epson XP-820 | User Manual - Page 207
fax only if a fax error occurs (default setting) Prints a report on the last transmitted fax after every fax you send Does not print a report on the last transmitted fax after you send a fax Lets you print the Last Transmission Report with an image of the first page of the document Does not print - Epson XP-820 | User Manual - Page 208
request retransmission of faxes received with detected errors (default setting) Off Turns off Error Correction Mode (ECM) PSTN PBX Lets you change the line type for your product; PSTN (default) is a standard phone line; PBX is used in office environments where an access code such as "9" must - Epson XP-820 | User Manual - Page 209
Fax Features Using the Fax Utility - Windows You can set up your fax header and select your fax settings using the FAX Utility for Windows. 1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software - Epson XP-820 | User Manual - Page 210
You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.) 210 - Epson XP-820 | User Manual - Page 211
Panel Setting Up Fax Features Using the Fax Utility - OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your - Epson XP-820 | User Manual - Page 212
, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility ? icon. Parent topic - Epson XP-820 | User Manual - Page 213
Dial List Creating Group Dial List Entries Printing Your Group Dial List Parent topic: Setting Up Speed Dial and Group Dial Lists Related tasks Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X Creating Speed Dial List - Epson XP-820 | User Manual - Page 214
3. Select Contacts. 4. Select Add/Edit Contacts. 5. Select Speed Dial Setup. 6. Select the number you want to use for the fax number you are adding. 7. Use the numeric keypad to enter the fax number. You can enter up to 64 characters. 8. Select Done. You see this screen: 9. Use the keypad to enter a - Epson XP-820 | User Manual - Page 215
dial entry, select Group Dial Setup. • To edit an existing entry, select Edit Contacts, select the entry, and change the information. • To delete an Related tasks Printing Your Speed Dial List Printing Your Speed Dial List You can print your speed dial list for easy reference. 1. Load paper in your - Epson XP-820 | User Manual - Page 216
4. Select Advanced Options. 5. Scroll down and select Fax Report. 6. Scroll down and select Speed Dial List. 7. Press the start button to print the report. Parent topic: Setting Up Speed/Group Dial Lists Using the Product Control Panel Creating Group Dial List Entries You can create a group dial - Epson XP-820 | User Manual - Page 217
2. Select Fax. 3. Select Contacts. 4. Select Add/Edit Contacts. 5. Select Group Dial Setup. 6. Select the number you want additional entries, select Group Dial Setup and repeat the steps above. • To edit an existing entry, select Edit Contacts, select the entry, and change the information. • To - Epson XP-820 | User Manual - Page 218
Related tasks Creating Speed Dial List Entries Printing Your Group Dial List Printing Your Group Dial List You can print your group dial list for easy reference. 1. Load paper in your product. 2. Press the home button, if necessary. 3. Select Fax. 4. Select Advanced Options. 5. Scroll down and - Epson XP-820 | User Manual - Page 219
's memory. Note: You can create up to 60 speed dial and group dial entries combined. 1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click 2. Select FAX Utility. You see this window: or Start > Programs or All Programs > EPSON Software. 219 - Epson XP-820 | User Manual - Page 220
3. Select Fax Settings for Printer. (Select your product, if prompted.) You see this window: 4. Select Speed Dial/Group Dial List. 220 - Epson XP-820 | User Manual - Page 221
You see this window: 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click - Epson XP-820 | User Manual - Page 222
System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the - Epson XP-820 | User Manual - Page 223
this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax - Epson XP-820 | User Manual - Page 224
Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel. Manually Dialing or Redialing Fax Numbers Selecting Fax Numbers from - Epson XP-820 | User Manual - Page 225
(ADF or scanner glass). Note: To cancel faxing, select Cancel. Your product scans your original and prompts you to place additional pages, if necessary. After scanning your originals, your product dials the number and sends the fax. Note: If the number is busy or there is a communication problem - Epson XP-820 | User Manual - Page 226
(ADF or scanner glass). Note: To cancel faxing, select Cancel. Your product scans your original and prompts you to place additional pages, if necessary. After scanning your originals, your product dials the number and sends the fax. Note: If the number is busy or there is a communication problem - Epson XP-820 | User Manual - Page 227
LCD display. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. If you need to change any fax settings, scroll down and select your settings. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in blackand - Epson XP-820 | User Manual - Page 228
your document (ADF or scanner glass). Note: To cancel faxing, select Cancel. Your product scans your original and prompts you to place additional pages, if necessary. 8. Hang up the telephone. After scanning your originals, your product sends the fax. Parent topic: Sending Faxes from the Product - Epson XP-820 | User Manual - Page 229
(ADF or scanner glass). Note: To cancel faxing, select Cancel. Your product scans your original and prompts you to place additional pages, if necessary. After scanning your originals, your product dials the number and sends the fax. Note: If the number is busy or there is a communication problem - Epson XP-820 | User Manual - Page 230
to place additional pages, if necessary. After scanning your originals, your product dials the number and sends the fax at the specified time. You cannot send additional faxes until the timed fax has been sent. Note: If the number is busy or there is a communication problem, your product displays - Epson XP-820 | User Manual - Page 231
small print and line art Provides best scan resolution and print quality for faxed photos Automatically adjusts the contrast for faxes Adjusts the contrast for faxes; negative settings make faxes lighter and positive settings make faxes darker Lets you fax 2-sided originals placed in the ADF Sends - Epson XP-820 | User Manual - Page 232
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click - Epson XP-820 | User Manual - Page 233
If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. 233 - Epson XP-820 | User Manual - Page 234
instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Faxes Sending Faxes Using the Fax Utility - OS X You can send a fax from a OS X printing program using the FAX - Epson XP-820 | User Manual - Page 235
utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set - Epson XP-820 | User Manual - Page 236
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 236 - Epson XP-820 | User Manual - Page 237
receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax. Make sure to load paper in your product and select your fax settings before receiving a fax. Note: If you run out of paper during fax printing, load more paper - Epson XP-820 | User Manual - Page 238
you use it to answer a call that turns out to be a fax, wait until the product's LCD screen displays a message that a connection has been made before hanging up. Parent topic: Receiving Faxes Related references Fax Receive Options Fax Communications Options Related tasks Receiving Faxes Manually 238 - Epson XP-820 | User Manual - Page 239
in your product's memory and view them on the LCD screen. To save faxes rather than printing them, select Setup > Fax Settings > Receive Settings > Fax Output > Change Settings > Save to Inbox. 1. Press the home button, if necessary. If faxes have been received, you see a message on the home screen - Epson XP-820 | User Manual - Page 240
Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into the memory card slot on - Epson XP-820 | User Manual - Page 241
Memory Card Types Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards With Your Product Memory Card Types You can insert these types of memory cards in your product. Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation - Epson XP-820 | User Manual - Page 242
you finish working with a computer window into the trash. 3. Pull the memory card straight out of its slot. Parent topic: Inserting a Memory Card Printing from a Memory Card See these sections to print photos from a memory card inserted into your product: Viewing and Printing Photos Printing Photo - Epson XP-820 | User Manual - Page 243
See these sections to view and print photos displayed on your product's LCD screen. Viewing and Printing Photos From the LCD Screen Cropping Photos Displayed on the LCD Screen Photo Adjustment Options - Memory Card Print Setting Options - Memory Card Paper Type Settings - Memory Card Parent topic - Epson XP-820 | User Manual - Page 244
/Zoom. Make the necessary adjustments, select OK, then OK when finished. • To change the appearance (e.g., brightness and contrast) of your printed photos, select the thumbnail image of a photo, select Edit > Photo Adjustments, and select the necessary settings. When you are finished, press the back - Epson XP-820 | User Manual - Page 245
that is selected. Turns off automatic adjustments; see Note below Uses your camera's PRINT Image Matching or Exif Print adjustments Optimizes the Fix Photo adjustments for specific types of photos; select the option that best matches your photo content Automatically fixes the red-eye effect in - Epson XP-820 | User Manual - Page 246
printing photos displayed on the LCD screen. Print settings Paper Size Paper Type Paper Source Borderless Quality Expansion Date Available options Various paper sizes Various paper types Cassette 1 Cassette 2 Cassette 1>Cassette 2 Rear Paper Feed Slot Borderless With Border Draft Standard Best - Epson XP-820 | User Manual - Page 247
Parent topic: Viewing and Printing Photos Paper Type Settings - Memory Card Select a Paper Type setting that matches the paper you loaded. Paper type loaded Plain paper Epson Bright White Paper Epson High Quality Ink Jet Paper Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive - Epson XP-820 | User Manual - Page 248
Photo Paper Luster Epson Ultra Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Velvet Fine Art Paper Paper Type setting Prem. Glossy Ultra Glossy Glossy Prem. Semi-Gloss Velvet Fine Art Paper Parent topic: Viewing and Printing Photos Printing Photo - Epson XP-820 | User Manual - Page 249
to allow your product to place the photos in the layout automatically. • Select Place Photos Manually to place photos in the layout manually. 8. Select the photos you want to print, then select Proceed. If you chose to place the photos manually, follow the instructions on the LCD screen to select - Epson XP-820 | User Manual - Page 250
Layout Options Select the layout you want to use when printing your photos in a layout. Picture Package Prints one photo in multiple sizes on one sheet. 2-up, 4-up, 8-up, or 20-up Print 2, 4, 8, or 20 photos on one sheet. Upper ½ or Lower ½ Print one photo in the upper or lower half of the sheet - Epson XP-820 | User Manual - Page 251
, then select Proceed. 9. When you are ready to print your greeting card template on plain paper, press the start button. Parent topic: Printing Photo Greeting Cards Related tasks Inserting a Memory Card Related topics Loading Paper Printing a Greeting Card from a Template After your greeting card - Epson XP-820 | User Manual - Page 252
, print a message and paste it into the box, or draw a picture. Tip: When adding text, place it in the direction that your photo faces. 3. Load photo paper either select More Functions > Greeting Card > Print Greeting Cards from Template.) 5. Follow the instructions on the LCD screen to place the - Epson XP-820 | User Manual - Page 253
down and select File Sharing Setup. 5. Select the connection type between the printer and your computer. Parent topic: Transferring Photos on a Memory Card Related tasks Removing a Memory Card Transferring Photos from a Memory Card to Your Computer You can transfer photos to and from a memory card - Epson XP-820 | User Manual - Page 254
hard drive icon on your desktop or computer window, select your product in the SHARED section of the sidebar (you may need to widen the sidebar to see the name), then select the MEMORYCARD icon. 4. Select the folder that contains your photos. 5. Drag the photos you want to transfer to the desired - Epson XP-820 | User Manual - Page 255
10200 pixels. Epson cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the product settings. Selecting Print and Photo Adjustment Settings Connecting and Printing from a Camera Printing from a Camera - Epson XP-820 | User Manual - Page 256
3. Scroll down and select External Device Setup. 4. Select Print Settings. 5. Select the print settings you want to use. 6. When you are done, press the back button. 256 - Epson XP-820 | User Manual - Page 257
these print settings options when printing photos from your camera. Print settings Paper Size Paper Type Available options Various paper sizes Various paper types Description Indicates the size of paper you have loaded Indicates the type of paper you have loaded; see the list of paper types - Epson XP-820 | User Manual - Page 258
Expansion Date Print Info. on Photos Available options Description Cassette 1 Prints onto paper loaded in Cassette 1 (upper cassette) Cassette 2 Prints onto paper loaded in Cassette 2 (lower cassette) Cassette 1> Cassette 2 Prints onto paper loaded in Cassette 1 and then onto paper loaded in - Epson XP-820 | User Manual - Page 259
the photo based on the Scene Detection setting that is selected Turns off automatic adjustments; see Note below Uses your camera's PRINT Image Matching or Exif Print adjustments Optimizes the Fix Photo adjustments for specific types of photos; select the option that best matches your photo content - Epson XP-820 | User Manual - Page 260
retain the special color effects. Parent topic: Selecting Print and Photo Adjustment Settings Connecting and Printing from a Camera Before you connect your camera, make sure the product is turned on but not printing. 1. Remove any memory cards from the product. 2. Load the paper you want to use for - Epson XP-820 | User Manual - Page 261
. 5. Follow the instructions that came with your camera to select and print your photos. When you finish printing, turn off your camera and disconnect it from the product. Parent topic: Printing from a Camera Related tasks Removing a Memory Card Related topics Loading Paper Printing from a Camera - Epson XP-820 | User Manual - Page 262
is connected to the same network as the product. You can print a Network Status sheet to view your product's network settings. 5. Follow the instructions that came with your camera to select and print your photos. When you finish printing, turn off your camera and disconnect it from the network - Epson XP-820 | User Manual - Page 263
the product. 2. Load the paper you want to use for printing. 3. Insert your USB thumb drive or the USB cable that came with your device into the USB port on the front of your product. 4. Insert storage media (such as a CD) into your drive, if necessary. 5. Select the photos to print from the LCD - Epson XP-820 | User Manual - Page 264
Coloring Book Pages Printing Personalized Note Paper Printing Lined Paper, Graph Paper, and Music Sheets Printing Calendar Pages Printing Coloring Book Pages You can create a coloring book page from a photo on your memory card, or from a photo or drawing placed on the scanner glass. 1. Load one of - Epson XP-820 | User Manual - Page 265
a photo. 6. Select Proceed. 7. Select Paper Settings and select the size and type of paper that you loaded. 8. Select Paper Source and select where you loaded your paper. 9. If necessary, adjust the following settings: • Density to make the print lighter or darker • Line Detection to change the - Epson XP-820 | User Manual - Page 266
Related topics Loading Paper Placing Originals on the Product Printing Personalized Note Paper You can print lined or unlined note paper with one of your own photos in the background. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size. - Epson XP-820 | User Manual - Page 267
the design layout. 8. Select the size of paper you loaded. 9. Select the photo you want to use for your note paper, then select Proceed. Note: To rotate the layout, select Rotate. 10. When you see a message asking you to load paper, select Proceed. 11. To print more than one sheet, press + or - to - Epson XP-820 | User Manual - Page 268
Related tasks Inserting a Memory Card Related topics Loading Paper Printing Lined Paper, Graph Paper, and Music Sheets You can print music sheets and wide-rule or narrow-rule notebook paper and graph paper. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 - Epson XP-820 | User Manual - Page 269
settings: • Wide Rule • Thin Rule • Graph Rule • Music Paper Note: View the thumbnails next to each option to preview the design layout. 7. Select the size of paper you loaded. 8. When you see a message asking you to load paper, select Proceed. 9. To print more than one sheet, press + or - to select - Epson XP-820 | User Manual - Page 270
You can create and print a weekly or monthly calendar page from your product. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size. 2. Press the home button, if necessary. 3. Select More Functions. 4. - Epson XP-820 | User Manual - Page 271
11. When you are ready to print, press the start button. Note: To cancel printing, select Cancel. Parent topic: Printing Personalized Projects Related topics Loading Paper 271 - Epson XP-820 | User Manual - Page 272
: • Copy an existing CD/DVD label onto a new CD/DVD • Use your product's control panel to print photos from a memory card onto a CD/DVD • Print text and images from your computer using the Epson Print CD software You can also use your product's control panel to create a jewel case insert with - Epson XP-820 | User Manual - Page 273
control panel or Epson Print CD software. 1. Burn your files, music, or video onto your disc before printing on it. 2. Send your file from your computer or from your product's control panel. 3. When you see a message that the product is preparing for CD loading, follow the instructions to load a CD - Epson XP-820 | User Manual - Page 274
7. Remove the CD/DVD tray from the bottom of the product. 8. Place a CD or DVD on the CD/DVD tray with the printable side faceup. 274 - Epson XP-820 | User Manual - Page 275
select OK. Note: The CD/DVD tray ejects automatically after a certain period of time. Caution: Do not turn off the product with a CD or DVD loaded in it. Always remove the disc first. Parent topic: Printing on CDs/DVDs Removing a Printed CD/DVD After your CD or DVD is - Epson XP-820 | User Manual - Page 276
. 3. Insert the CD/DVD tray into the storage slot on the bottom of the product. After printing, handle the CD or DVD carefully. You may need to wait up to 24 hours for the ink to dry fully before inserting it in a drive, depending on the type of disc you used. Keep - Epson XP-820 | User Manual - Page 277
DVD You can copy a printed photo or CD/DVD label directly onto an ink jet-printable CD or DVD. If you want, you can first print a test design on plain paper. 1. Press the home button, if necessary. 2. Select More Functions. 3. Scroll down and select CD/DVD Copy. 4. Follow the instructions on the LCD - Epson XP-820 | User Manual - Page 278
a CD/DVD. Note: You can also select Test Print on Letter/A4 and follow the instructions on the screen to print on paper. 7. When the product is finished preparing to print, scroll down to view instructions, then load a CD/DVD in the printer. 8. After loading the CD/DVD, select Ready. 9. When you see - Epson XP-820 | User Manual - Page 279
Related topics Loading Paper Printing Photos from a Memory Card Onto a CD/DVD You can print one or more photos from a memory card directly onto a CD/DVD. If you want, you can first print a test design on plain paper. 1. Insert a memory card into the memory card slot on your product. 2. Press the - Epson XP-820 | User Manual - Page 280
a CD/DVD. Note: You can also select Test Print on Letter/A4 and follow the instructions on the screen to print on paper. 9. When the product is finished preparing to print, scroll down to view instructions, then load a CD/DVD in the printer. 10. After loading the CD/DVD, select Ready. 11. Adjust the - Epson XP-820 | User Manual - Page 281
24 or 48 thumbnail images on the insert. 7. Select your paper size, type, and source, then select Proceed. 8. Follow the instructions on the LCD display to select your photos and set the number of copies. 9. When you see the screen, change your print settings if necessary. 10. When you are ready to - Epson XP-820 | User Manual - Page 282
Related topics Loading Paper Printing on CDs/DVDs from a Computer Before printing directly on CDs or DVDs from your computer, make sure you have set up your product as described on the Start Here sheet, and installed the Epson Print CD software. Starting Epson Print CD - Windows Printing Your CD - Epson XP-820 | User Manual - Page 283
Design - Windows Printing Your CD/DVD Design - Windows After you create your design, you can print it on paper to test it, then print it on the CD or DVD that contains your data, photos, video, or music. Make sure the disc is loaded for printing before you start. 1. Open your file in Epson Print CD - Epson XP-820 | User Manual - Page 284
the print position or print quality, see the Epson Print CD Help utility for instructions. Parent topic: Printing on CDs/DVDs from a Computer Related tasks Starting Epson Print CD - Windows Starting Epson Print CD - OS X You can use Epson Print CD to design your disc by importing photos, adding - Epson XP-820 | User Manual - Page 285
Design - OS X After you create your design, you can print it on paper to test it, then print it on the CD or DVD that contains your data, photos, video, or music. Make sure the disc is loaded for printing before you start. 1. Open your file in Epson Print CD and select Print from the File menu. 285 - Epson XP-820 | User Manual - Page 286
4. When you are ready to print on the disc, click the Print button on the screen. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions. Parent topic: Printing on CDs/DVDs from a Computer Related tasks Starting Epson Print CD - OS X 286 - Epson XP-820 | User Manual - Page 287
Cartridges When an ink cartridge is expended, you need to replace it. You may also need to replace a cartridge that is more than six months old, if your printouts do not look their best, even after cleaning and aligning the print head. Note: Please dispose of your used Epson branded ink cartridges - Epson XP-820 | User Manual - Page 288
press the home button to exit. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge status at any time using a utility on your - Epson XP-820 | User Manual - Page 289
You see this window: 2. Replace or reinstall any ink cartridge indicated on the screen. Note: Depending on the color of the expended cartridge and how you are printing, you may be able to continue printing temporarily. Note: If any of the cartridges installed in the product are broken, incompatible - Epson XP-820 | User Manual - Page 290
You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges 290 - Epson XP-820 | User Manual - Page 291
System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Do the following as necessary: • To update the ink cartridge status, click Update - Epson XP-820 | User Manual - Page 292
: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for priming, the - Epson XP-820 | User Manual - Page 293
removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. 1. Make - Epson XP-820 | User Manual - Page 294
3. Lift up the scanner unit. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 4. Push in the blue tab to unlock the ink cartridge you are replacing. Then lift the bottom of the ink cartridge to remove it. 294 - Epson XP-820 | User Manual - Page 295
. Do not take the used cartridge apart or try to refill it. 6. If you are replacing the Black (BK) ink cartridge, shake the new cartridge gently four or five times before unwrapping it. You do not need to shake the Photo Black (PBK) cartridge or any of the other color ink cartridges. Caution: Do not - Epson XP-820 | User Manual - Page 296
. Caution: Do not touch the areas shown above. Doing so may prevent normal operation and printing. 8. Remove the cap from the cartridge and store it for later use. Note: Save the cap so you can recap ink cartridges before storing or disposing of them. Caution: Do not remove any other labels or seals - Epson XP-820 | User Manual - Page 297
9. Insert the ink cartridge head first into the ink cartridge holder. Then press the bottom of the ink cartridge down until it clicks into place. 10. Once you replace all the cartridges that need replacing, close the scanner unit. The product starts priming the ink. This takes a few minutes. When - Epson XP-820 | User Manual - Page 298
Epson Ink Cartridges Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the expended color cartridge as soon as possible for future printing. When a color or photo black ink - Epson XP-820 | User Manual - Page 299
on another computer on a network, you may need to cancel the print job using the product control panel. 3. In the Apple menu or the Dock, select System Preferences. 4. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 5. Select Driver or - Epson XP-820 | User Manual - Page 300
see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12. Select Plain - Epson XP-820 | User Manual - Page 301
Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status - Epson XP-820 | User Manual - Page 302
declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance If your printouts become too light - Epson XP-820 | User Manual - Page 303
3. Press the home button, if necessary. 4. Select Setup. 5. Select Maintenance. 6. Select Nozzle Check. 7. Press the start button. The nozzle check pattern is printed. 303 - Epson XP-820 | User Manual - Page 304
Related tasks Cleaning the Print Head Using the Product Control Panel Loading Paper in Cassette 2 (Lower Cassette) Related topics Replacing Ink Cartridges Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few - Epson XP-820 | User Manual - Page 305
Desktop and right-click the product icon in the Windows taskbar. • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Nozzle Check. You see - Epson XP-820 | User Manual - Page 306
or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks Cleaning the Print Head Using a Computer Utility Loading Paper in Cassette 2 (Lower Cassette) Related topics Replacing Ink Cartridges Print Head Cleaning If print quality has declined and the nozzle - Epson XP-820 | User Manual - Page 307
Head Maintenance Related topics Replacing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure the CD/DVD tray is not inserted for printing. 2. Load a few sheets of plain paper in the product - Epson XP-820 | User Manual - Page 308
Using the Product Control Panel Loading Paper in Cassette 2 (Lower Cassette) Related topics Replacing Ink Cartridges Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows computer or Mac. 1. Make sure there are no errors on the LCD screen and - Epson XP-820 | User Manual - Page 309
or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Head Cleaning. You see a window like this: 5. Click Start to begin the cleaning cycle. You see a message on the - Epson XP-820 | User Manual - Page 310
may be old or damaged and needs to be replaced. Parent topic: Print Head Cleaning Related tasks Checking the Nozzles Using a Computer Utility Loading Paper in Cassette 2 (Lower Cassette) Related topics Replacing Ink Cartridges Print Head Alignment If your printouts become grainy or blurry, you - Epson XP-820 | User Manual - Page 311
Using the Product Control Panel You can align the print head using the control panel on your product. 1. Make sure the CD/DVD tray is not inserted for printing. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Setup. 5. Select Maintenance. 311 - Epson XP-820 | User Manual - Page 312
for printing. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print & Scan, select - Epson XP-820 | User Manual - Page 313
Next, then click Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see a window like this: 6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each - Epson XP-820 | User Manual - Page 314
Load a few sheets of plain paper in the product. 2. Use the product control panel to make a copy, but without placing a document on the scanner glass. 3. Check the back of the ejected paper to see if it is clean. 4. Repeat as necessary until the paper comes out clean. Parent topic: Adjusting Print - Epson XP-820 | User Manual - Page 315
and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and front cover when - Epson XP-820 | User Manual - Page 316
5. Use a soft, dry, lint-free cloth (microfiber is recommended), to clean the rollers and the interior of the ADF. 6. Close the ADF cover. 7. Open the document cover. 316 - Epson XP-820 | User Manual - Page 317
8. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 317 - Epson XP-820 | User Manual - Page 318
the document mat. 10. Use a soft, dry,lint-free cloth (microfiber is recommended), to clean the transparent part on the underside of the document mat. 11. Replace the document mat, then close the document cover. 12. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or - Epson XP-820 | User Manual - Page 319
• Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage - Epson XP-820 | User Manual - Page 320
. Be sure to remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment 320 - Epson XP-820 | User Manual - Page 321
idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S. downloads or Canadian downloads). • Windows: Your printer software automatically checks for - Epson XP-820 | User Manual - Page 322
, see your paper. documentation. Communication error. Check if a computer is connected. Make sure the computer is connected to your product and your software is installed correctly. A printer's ink pad is nearing the end of its service life. Please contact Epson Support. The ink pads are near - Epson XP-820 | User Manual - Page 323
a USB cable and try updating the firmware again. If you still receive this error message, contact Epson for support. Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either - Epson XP-820 | User Manual - Page 324
check pattern is printed. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected 324 - Epson XP-820 | User Manual - Page 325
your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related - Epson XP-820 | User Manual - Page 326
After Ink Installation Software Installation Problems Control Panel Setup Problems Parent topic: Solving Problems Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • The first time you install ink cartridges, the product must prime its print - Epson XP-820 | User Manual - Page 327
correct port is shown in the printer properties. • If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges. Contact your System Administrator. Parent topic: Solving Setup Problems Related concepts When to Uninstall Your - Epson XP-820 | User Manual - Page 328
or print out your fax and network data and settings. Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems - Epson XP-820 | User Manual - Page 329
next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router. Parent topic: Solving Network Problems Related concepts When to - Epson XP-820 | User Manual - Page 330
Setup and the Wi-Fi icon does not appear lit on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. Parent topic: Solving Network Problems Related tasks Uninstalling Product Software - OS X Cannot Print Over a Network If you cannot print - Epson XP-820 | User Manual - Page 331
by your firewall or security software. • If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution. • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and - Epson XP-820 | User Manual - Page 332
and photo correction features for enhancing scanned images, and provides an interface for TWAINcompliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads). Parent topic: Solving Network Problems Related - Epson XP-820 | User Manual - Page 333
(ADF) Specifications Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Paper - Epson XP-820 | User Manual - Page 334
the rear feed slot. • If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it. • Do not load more than the recommended number of sheets. • Make sure your paper meets the specifications for your product. • If paper jams when you print on both sides of the - Epson XP-820 | User Manual - Page 335
any jammed paper inside. Caution: Do not touch the flat white cable inside the printer. 4. Close the scanner unit. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems 335 - Epson XP-820 | User Manual - Page 336
follow the steps here or on the LCD screen to clear the jam. 1. Cancel the print job, if necessary. 2. Pull out both paper cassettes, then carefully remove any jammed paper. 3. Make sure the paper you loaded is under the edge guides. 4. Keep the cassette flat as you insert it. If inserting Cassette - Epson XP-820 | User Manual - Page 337
Duplexer or Rear Cover Paper Jams in the Automatic Document Feeder Paper Jam Problems in the Auto Duplexer or Rear Cover If you see a message that paper has jammed in the auto duplexer or rear cover, follow the steps here or on the LCD screen to clear the jam. 1. Cancel the print job, if necessary - Epson XP-820 | User Manual - Page 338
LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jams in the Automatic Document Feeder 338 - Epson XP-820 | User Manual - Page 339
If you have problems with paper jams in the automatic document feeder (ADF), follow the steps below or on the LCD screen to clear the jam. 1. Cancel the print job, if necessary. 2. Remove your originals from the ADF. 3. Open the ADF cover, then carefully remove any jammed paper. Caution: Make sure - Epson XP-820 | User Manual - Page 340
4. Leave the ADF cover open, then raise the scanner unit. 5. Press the tabs and remove the document mat. 340 - Epson XP-820 | User Manual - Page 341
6. Carefully remove any jammed paper. 7. Reattach the document mat, lower the scanner unit, and close the ADF cover. 8. Open the ADF as shown. 341 - Epson XP-820 | User Manual - Page 342
not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder. 12. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam - Epson XP-820 | User Manual - Page 343
problems while printing from your computer. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing - Epson XP-820 | User Manual - Page 344
necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and click Yes. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you - Epson XP-820 | User Manual - Page 345
the instructions on replacing an ink cartridge in this manual to move it. 2. Remove and reinsert the replaced ink cartridge, making sure to push it all the way into its slot. 3. Complete the ink cartridge installation steps. Parent topic: Solving Problems Printing from a Computer Related topics - Epson XP-820 | User Manual - Page 346
RAW Datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements OS X System Requirements Paper or Media Type Settings Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS - Epson XP-820 | User Manual - Page 347
Layout and Print Options - Windows Selecting Basic Print Settings - OS X Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Blank Pages Print If blank pages print - Epson XP-820 | User Manual - Page 348
. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Border Appears on - Epson XP-820 | User Manual - Page 349
and layout settings in your printing program and printer software. • Make sure your paper is positioned correctly for feeding into the printer. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems 349 - Epson XP-820 | User Manual - Page 350
- Windows Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Related topics Loading Paper Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer - Epson XP-820 | User Manual - Page 351
Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings Related tasks Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - OS X Related topics Loading Paper Replacing Ink Cartridges - Epson XP-820 | User Manual - Page 352
proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded. • Make sure you loaded the printable side of the paper correctly for your product. • If you are printing on thick paper or envelopes, turn on the - Epson XP-820 | User Manual - Page 353
path. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings Related tasks Cleaning the Paper Path Related topics Loading Paper Replacing Ink Cartridges Grainy Printout If your - Epson XP-820 | User Manual - Page 354
setting is not selected in your printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink cartridges may be old or low on ink, and you may need to replace them. • Your printed colors can never exactly match your - Epson XP-820 | User Manual - Page 355
and Print Options - Windows Selecting Basic Print Settings - OS X Managing Color - OS X Related topics Replacing Ink Cartridges Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Parent - Epson XP-820 | User Manual - Page 356
install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAINcompliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver download site - Epson XP-820 | User Manual - Page 357
facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again. Parent topic: Solving Scanned Image Quality Problems Related references Available Image Adjustments - Office Mode Available Image Adjustments - Home Mode Available - Epson XP-820 | User Manual - Page 358
Paper towels are not recommended. Caution: Do not spray glass cleaner directly on the scanner glass. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask - Epson XP-820 | User Manual - Page 359
settings of your computer monitor. Parent topic: Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image, place a piece of black paper on the back - Epson XP-820 | User Manual - Page 360
Related topics Selecting Epson Scan Settings Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use CMYK - Epson XP-820 | User Manual - Page 361
. Parent topic: Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Solving Memory Card Problems Check these solutions if you have problems using memory cards with your product. Memory Card Does Not Fit Into a Slot Cannot View or Print Photos from a Memory Card - Epson XP-820 | User Manual - Page 362
is securely connected to your computer. • If you are transferring photos to a memory card, check Problems Related references Memory Card Types Memory Card File Specifications Related topics Transferring Photos on a Memory Card Solving Faxing Problems Check these solutions if you have problems faxing - Epson XP-820 | User Manual - Page 363
a Telephone Connected to Your Product Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • Make sure the recipient's fax machine is turned on and working. • Make sure paper is loaded correctly in your product. • Make sure you have - Epson XP-820 | User Manual - Page 364
by your voice mail service. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Receiving Faxes Automatically (Auto Answer) Viewing Faxes on the LCD Screen Selecting Fax Communication Settings Printing Fax Reports Loading Paper in Cassette 2 (Lower - Epson XP-820 | User Manual - Page 365
, then follow any on-screen instructions: • Windows 8.x, Windows 7, or Windows Vista: Select EPSON Scan and click Uninstall/Change. • Windows XP: Select EPSON Scan and click Change/Remove. 6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re - Epson XP-820 | User Manual - Page 366
driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the - (remove) icon to remove it. Parent topic: When to Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support - Epson XP-820 | User Manual - Page 367
Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper - Epson XP-820 | User Manual - Page 368
go to epson.com/recycle for information on how to return your products for proper disposal. Windows System Requirements OS X System Requirements Scanning Specifications Automatic Document Feeder (ADF) Specifications Fax Specifications Paper Specifications Printable Area Specifications Ink Cartridge - Epson XP-820 | User Manual - Page 369
product and its software, your Mac should use one of these operating systems: • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.x Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent - Epson XP-820 | User Manual - Page 370
size Paper type Paper weight Loading capacity US letter, legal, or A4 size Plain paper 17 lb (64 g/m2) to 25 lb (95 g/m2) Total thickness: 0.12 inch (3 mm) Approximately 30 sheets (US letter or A4) or 10 sheets (legal) Parent topic: Technical Specifications Fax Specifications Fax type Support - Epson XP-820 | User Manual - Page 371
200 dpi Photo: 200 × 200 dpi Up to 180 pages (ITU-T No paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Weight Plain paper - Epson XP-820 | User Manual - Page 372
Printable Area Specifications Note: Print quality may decline in the shaded areas shown here due to the printer mechanism. Single sheets - normal printing 1 Margin: 0.12 inch (3 mm) minimum 2 Quality border/top: 1.61 inch (41 mm) minimum 3 Quality border/bottom: 1.46 inch (37 mm) minimum Single - Epson XP-820 | User Manual - Page 373
: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for priming, the - Epson XP-820 | User Manual - Page 374
has expired Storage: -4 to 104 °F (-20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (-16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Related - Epson XP-820 | User Manual - Page 375
use devices with the following requirements: • Dedicated driver • Security settings • Built-in USB hub Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally - Epson XP-820 | User Manual - Page 376
Weight (without ink cartridges, power cord, or CD/DVD tray) 18.1 lb (8.2 kg) Parent topic: Technical Specifications Electrical Specifications Power supply rating Rated frequency range Rated current Power consumption (USB connection) 100 to 120 V 50/60 Hz 0.7 A Standalone copying: Approximately - Epson XP-820 | User Manual - Page 377
2.4 GHz Infrastructure mode Ad hoc mode (not supported for IEEE 802.11n) Wi-Fi Direct (not supported for IEEE 802.11b) Note: Simple AP mode is compatible with Wi-Fi infrastructure mode and Ethernet connections. Ethernet Standard Communication mode Connector IEEE802.3i/u (10BASE-T) IEEE802.3u - Epson XP-820 | User Manual - Page 378
Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment - Epson XP-820 | User Manual - Page 379
Safety Instructions FCC Compliance Statement Software Notice Trademarks Copyright Notice General Product Safety Instructions • Be sure to follow all warnings and instructions marked on the product. • Use only the type of power source indicated on the product's label. • Use only the power cord that - Epson XP-820 | User Manual - Page 380
the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions. • Leave the ink - Epson XP-820 | User Manual - Page 381
an ink cartridge. This could damage the print head. • Store ink cartridges in a cool, dark place. • After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. Parent topic: General Product Safety Instructions LCD - Epson XP-820 | User Manual - Page 382
leak. Caution: To reduce the risk of fire, use only a No. 26 AWG or larger telecommunication line cord. Parent topic: General Product Safety Instructions Wireless Connection Safety Instructions To avoid adversely affecting the operation of the following equipment and causing an accident, do not use - Epson XP-820 | User Manual - Page 383
cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions may make changes in service. If you have problems with this product and require technical or customer support, please visit www.epson - Epson XP-820 | User Manual - Page 384
computer or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page power sources and that this is a major nationwide problem the instructions, may interfaces. Changes or - Epson XP-820 | User Manual - Page 385
terms of each open source software program. 2. We provide the source code of some of such open source software until five (5) years after the discontinuation of same model of this printer product. If you desire to receive the source code above, please contact the customer support of your region. You - Epson XP-820 | User Manual - Page 386
those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice. libTIFF Software Acknowledgment A Note Concerning Responsible Use of Copyrighted Materials Default Delay Times for Power Management for Epson Products Copyright Attribution - Epson XP-820 | User Manual - Page 387
above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period - Epson XP-820 | User Manual - Page 388
7/14 CPD-41239 Parent topic: Copyright Notice 388
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XP-820 User's Guide