Fisher and Paykel WH2424P2 User Guide

Fisher and Paykel WH2424P2 Manual

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  • Fisher and Paykel WH2424P2 | User Guide - Page 1
    FRONT LOADING CONDENSER CLOTHES WASHER WH2424F & WH2424P models INSTALLATION GUIDE / USER GUIDE US CA
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  • Fisher and Paykel WH2424P2 | User Guide - Page 3
    and loading 26 Detergent and fabric softener 28 Wash cycles 32 Wash cycle options 34 Caring for your washer 39 Before you call for service 42 Fault codes 44 Troubleshooting 45 Limited Warranty 51 Registration To register your product visit our website: fisherpaykel.com/register 3
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  • Fisher and Paykel WH2424P2 | User Guide - Page 5
    the knowledge your clothes are receiving the best possible care. Please take the time to read these instructions carefully before you begin using your machine. Following the advice in this User guide will ensure you get the performance you expect from your machine and that you get the best possible
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    GUIDE Many washers are located near a gas dryer or a water heater in the home. ! WARNING! Risk of Fire Hazard z For your safety the information in this manual z Installation and service must be performed by a qualified installer, service agency or the Follow the gas supplier's instructions. z If you
  • Fisher and Paykel WH2424P2 | User Guide - Page 7
    weather. z DO NOT tamper with controls, repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this User guide or in published user repair instructions that you understand and have skills to carry out. z DO NOT operate this appliance if it is damaged
  • Fisher and Paykel WH2424P2 | User Guide - Page 8
    guide. z Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload. z Connect to adequate plumbing and drain facilities as described in the Installation Instructions a Fisher & Paykel trained and supported service technician or similarly qualified person in
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    INSTALLATION INSTRUCTIONS Product dimensions C E A D B FRONT VIEW Wall TOP VIEW PRODUCT DIMENSIONS A Overall height of product B Overall width of product C Overall depth of product (including dial and door
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    & Paykel washer. You will find them inside the drum or attached to the packaging. z 2 x Inlet hoses z 1 x Drain hose guide z 1 x Installation instructions and User guide z 1 x Wrench z 1 x Installation leaflet (attached to the top of the washer) Unpacking WARNING! Recycle or destroy the carton and
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    INSTALLATION INSTRUCTIONS To remove the bolts: 1 Use a wrench or socket to 1" (2.54cm), Front = 1" (2.54cm) ● Consideration must be given to provide adequate clearance for installation and service. ● Closet doors must be louvered or otherwise ventilated and have at least 60 square inches (387.1 cm2)
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    INSTALLATION INSTRUCTIONS Installing the washer 1 Run some water from the hot and cold faucets to flush the water lines and remove particles that might clog the water
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    fuse box. !0 Read the rest of this User guide. It contains valuable and helpful information that will leveling legs are firmly on the floor. ● The shipping support hardware is removed and saved. ● The drain hose is 'Troubleshooting' section before calling for service. !4 Place these instructions in
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    Contact your registered plumber to select and install the tempering valve. IMPORTANT! ● This appliance must be installed in accordance with the installation instructions before use. ● Provide accessibility to the plug or incorporate a switch in the fixed wiring in accordance with the wiring rules to
  • Fisher and Paykel WH2424P2 | User Guide - Page 15
    INSTALLATION INSTRUCTIONS Draining Drain hose placement in a stand pipe or tub: 1 To guide the drain hose over the tub or standpipe the hose guide must be fitted to the drain hose. The height of the standpipe or tub should be between 31 1/2" - 47 1/4" (800 - 1200mm). 2 Secure the hose guide so it
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    a grounded 3-prong outlet ● DO NOT remove ground prong. ● DO NOT use an adapter. ● DO NOT use an extension cord. ● Failure to follow these instructions can result in death, fire or electrical shock. Circuit Individual, properly polarized and grounded 15 or 20 amp circuit breaker or time-delay fuse
  • Fisher and Paykel WH2424P2 | User Guide - Page 17
    INSTALLATION INSTRUCTIONS Washer must be electrically grounded in accordance with or with bare-feet. z A damaged power cord must be replaced by a Fisher & Paykel trained and supported service technician, in order to avoid a hazard. The appliance must not be operated until it is repaired, as there
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    INSTALLATION INSTRUCTIONS Completing the installation Installation test cycle IMPORTANT! Do this ). ● The washer will beep and display any faults on the screen if there are any problems. Refer to 'Before you call for Service' section at the back of this book. 4 Wait until you see water in the bottom
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    BEFORE YOU DO YOUR FIRST WASH Before you start, it is a good idea to go through the following checklist: 1 Have the packaging and transit bolts been removed? 2 Is the drain hose threaded through the 'U bend' (with no more than 3/4" (20mm) extended) and hooked into your standpipe or tub, or attached
  • Fisher and Paykel WH2424P2 | User Guide - Page 20
    GETTING STARTED WARNING! PUSH To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. WH2424F model ● Sort your washing carefully. Separate white/light colors from dark colors. Wash new, highly colored and dark
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    . IMPORTANT! ● For the best fabric and color care, remove your clothes as soon as the cycle has finished. ● Failure to follow the advice in this guide may result in damage to your garments and your expectations of wash performance may not be met. 3 4 21
  • Fisher and Paykel WH2424P2 | User Guide - Page 22
    GETTING STARTED WARNING! PUSH To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. WH2424P model ● Sort your washing carefully. Separate white/light colors from dark colors. Wash new, highly colored and dark
  • Fisher and Paykel WH2424P2 | User Guide - Page 23
    . IMPORTANT! ● For the best fabric and color care, remove your clothes as soon as the cycle has finished. ● Failure to follow the advice in this guide may result in damage to your garments and your expectations of wash performance may not be met. 3 4 23
  • Fisher and Paykel WH2424P2 | User Guide - Page 24
    WASHER CONTROLS SmartTouch™ Control Dial The SmartTouch™ Control Dial provides easy and efficient wash cycle selection. As you rotate the dial, the icon of the wash cycle selected will be illuminated, along with the default settings for that cycle on the right side of the control panel. SmartTouch™
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    will be displayed in these circumstances, refer to 'Before you call for service'). ● Simply touch , the machine will pause and the door will automatically the washer is above the level of the door. Door release tab Manual door opening mechanism When power is restored you will need to restart
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    SORTING AND LOADING When preparing your wash load there are some important things to consider: Sorting Sort items according to color, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate colored items from whites, especially when they are new
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    SORTING AND LOADING Before you load ● Check pockets for items that could damage your clothes or get caught in the washer. ● Close zippers, hooks and eyes, and other fastenings (ie fasten the opening of comforter), and remove loose bra wires. All these can damage both your washer and your clothes. ●
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    type Your washer requires low sudsing detergent to prevent oversudsing problems. Low sudsing detergent comes in powder, liquid or used by adding to the detergent in the dispenser as required. Follow manufacturer's instructions for the correct dosage. Where do I put my detergent? Liquid detergent Add
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    DETERGENT AND FABRIC SOFTENER Pods Detergent pods are a 'no mess' alternative to powdered or liquid detergent. Pod type detergent or wash boosters must be placed at the back of the drum prior to loading your clothes. This will ensure they are activated quickly in the wash. Do not place pods in the
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    correct dose takes some trial and error. Use the instructions stated on the detergent package as a guide, then alter the dosage according to the results. If powder, follow the manufacturers instructions for the correct dosage of detergent. If symptoms persist, contact a service company to clean the
  • Fisher and Paykel WH2424P2 | User Guide - Page 31
    DETERGENT AND FABRIC SOFTENER Fabric softener Add fabric softener to the middle compartment of the dispenser marked with a . The washer will automatically flush the fabric softener during the rinse part of the cycle. If you wish to use fabric softener we recommend to: 1 Use it sparingly. Measure it
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    approved by The Woolmark Company for the washing of machine washable wool products provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of these washing machines M1528. ** Note: the Sanitize cycle water temperatures CANNOT
  • Fisher and Paykel WH2424P2 | User Guide - Page 33
    WH2424P model WASH CYCLES Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. CYCLE DESIGNED FOR DESCRIPTION Cottons Normally soiled everyday cotton loads, eg
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    WASH CYCLE OPTIONS All wash cycles default to the recommended options for that cycle based on the average expected load to be washed. You can vary the options (eg 'Wash Temp', 'Spin Speed') to create your desired cycle. Note: some options are not available on some cycles, for clothes care reasons,
  • Fisher and Paykel WH2424P2 | User Guide - Page 35
    WASH CYCLE OPTIONS Soil Level (WH2424P model only) The 'Soil Level' option lets you adjust the wash to suit the amount of soil in your load. For example, select 'Heavy' for dirty clothes; for items that are only lightly soiled, select 'Light'. This adjusts the wash time accordingly to give the load
  • Fisher and Paykel WH2424P2 | User Guide - Page 36
    WASH CYCLE OPTIONS Options Soak (WH2424F model only) A soak option is available on selected wash cycles. When this option is chosen the machine will add a one hour soak sequence, which combines periods of tumbling with soaking to help lift stubborn stains. If 'Soak' and 'Time Saver' are selected in
  • Fisher and Paykel WH2424P2 | User Guide - Page 37
    WASH CYCLE OPTIONS Keylock This option enables you to deactivate the buttons on the display panel, except for the 'Power' and 'Keylock' buttons. This prevents accidental button presses. To turn Keylock mode ON or OFF when the washer is powered on: ● Touch and hold the button for 2 seconds. Note:
  • Fisher and Paykel WH2424P2 | User Guide - Page 38
    CUSTOMIZING WASH CYCLES After using your washer a few times you may discover there are some wash options you prefer for some cycles. You can program your washer to remember the wash options you prefer for each wash cycle. For instance, you may want to set the 'Perm Press' cycle to cold wash
  • Fisher and Paykel WH2424P2 | User Guide - Page 39
    bar 3 marked on the scoop of a good quality detergent or use a drum cleaning product specifically designed for front loading washing machines (follow manufactures instructions). 2 Press 'POWER' to turn your machine on and select the 'Drum Clean' cycle. 3 Touch to start the cycle (refer to the 'Wash
  • Fisher and Paykel WH2424P2 | User Guide - Page 40
    to help to clean lint and insolubles from the inside of the door and surrounding parts. We still recommend that you manually clean it with a soft cloth periodically as per the instructions above. Cleaning the pump filter The pump has a filter to trap foreign objects that enter the washer along with
  • Fisher and Paykel WH2424P2 | User Guide - Page 41
    other part of the machine. WARNING! Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service Personnel - Do not contact the following parts while the appliance is energized: electrical valve, drain pump, NTC and motor control unit
  • Fisher and Paykel WH2424P2 | User Guide - Page 42
    the noise. You must address the problem the washer is alerting you to. Check this chart before you call for service. PROBLEM Keylock is activated Pump filter is blocked If the out of balance persists, pause the cycle, manually redistribute the load and touch to spin again. If necessary, stop the cycle, select
  • Fisher and Paykel WH2424P2 | User Guide - Page 43
    BEFORE YOU CALL FOR SERVICE PROBLEM Too many suds Door is locked Door is open DISPLAYED AS WHAT TO DO Machine will stop and flash while waiting for suds to dissipate.
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    repeat steps 1 and 2. 7 If the machine still will not work you will be required to call a Fisher & Paykel trained and supported service technician to arrange service (refer to the 'Limited warranty' section). Record the fault code number displayed and the serial number of your washer (located on the
  • Fisher and Paykel WH2424P2 | User Guide - Page 45
    TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, please contact your Fisher & Paykel trained and supported service technician. Solving operating problems PROBLEM
  • Fisher and Paykel WH2424P2 | User Guide - Page 46
    TROUBLESHOOTING Solving operating problems PROBLEM Washer drains while filling Washer is not draining Filling continuously Poor rinsing Not spinning properly Too many soap suds POSSIBLE CAUSES Drain hose too low.
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    TROUBLESHOOTING Solving operating problems PROBLEM Small puddle of water from under the machine Cycle time longer than usual/Inaccurate time reading/ Adjustment of time remaining during cycle Detergent or fabric
  • Fisher and Paykel WH2424P2 | User Guide - Page 48
    TROUBLESHOOTING Solving operating problems PROBLEM Washing very wet at the end of the cycle POSSIBLE CAUSES Cycle selected not appropriate. Incorrect spin speed for load selected. An out of balance
  • Fisher and Paykel WH2424P2 | User Guide - Page 49
    TROUBLESHOOTING Solving wash problems PROBLEM Creasing Poor soil Removal POSSIBLE CAUSES Washer overloaded. Incorrect cycle for load type. Spin speed too fast. Wet clothes left in washer or laundry basket.
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    TROUBLESHOOTING Solving wash problems PROBLEM Dye transfer Black or grey marks on clothes Tangling POSSIBLE CAUSES Colored items not washed other delicate items prone to tangling in a mesh laundry bag. Contact a Fisher & Paykel trained and supported service technician if a problem persists. 50
  • Fisher and Paykel WH2424P2 | User Guide - Page 51
    drive motor part only limited warranty include the cost of transport of your product and you must pay to ship the product to the service shop or the service technician's travel to your home. If the product is installed in a motor vehicle, boat or similar mobile facility, you receive the same two
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    service call will be charged if the problem is not found to be a defect of the product. For example: 1 Correcting faulty installation of the product. 2 Instructing Normal domestic use or 2 Use in accordance with the product's User guide. C Defects to the product caused by accident, neglect, misuse,
  • Fisher and Paykel WH2424P2 | User Guide - Page 53
    LIMITED WARRANTY How to get service Please read your User guide. If you then have any questions about operating the product, need the name of your local Fisher & Paykel Authorized Service Agent, or believe the product is defective and wish service under this limited warranty, please contact your
  • Fisher and Paykel WH2424P2 | User Guide - Page 54
    LIMITED WARRANTY Complete and keep for safe reference: Model Serial No. Purchase Date Purchaser Dealer City State Zip Country 54
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    may not be available in all markets and are subject to change at any time. The product specifications in this guide apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at
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INSTALLATION GUIDE / USER GUIDE
US CA
WH2424F & WH2424P
models
FRONT LOADING CONDENSER
CLOTHES WASHER