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Fujitsu S6520 S6520 User's Guide - Page 101

Conditions under which the problem occurred, Purchase date

UPC - 611343085946

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7 If the problem has not been resolved, refer to the Troubleshooting Table, that follows, for more detailed troubleshooting information. IF YOU KEEP NOTES ABOUT WHAT YOU HAVE TRIED, YOUR SUPPORT REPRESENTATIVE MAY BE ABLE TO HELP YOU MORE QUICKLY BY GIVING ADDITIONAL SUGGESTIONS OVER THE PHONE. 8 If you have tried the solutions suggested in the Troubleshooting Table without success, contact your support representative: Toll free: 1-800-8Fujitsu (1-800-838-5487) E-mail: [email protected] Web site: http://www.computers.us.fujitsu.com/support. Before you place the call, you should have the following information ready so that the customer support representative can provide you with the fastest possible solution: • Product name • Product configuration number • Product serial number • Purchase date • Conditions under which the problem occurred • Any error messages that have occurred • Type of device connected, if any See the Configuration Label on the bottom of your notebook for configuration and serial numbers. 96 - Troubleshooting

Section	Page
Preface	13
About This Guide	13
Conventions Used in the Guide	13
Fujitsu Contact Information	14
Getting to Know Your LifeBook	16
Overview	16
Locating the Controls and Connectors	17
Top Components	18
Left-Side Panel Components	20
Right-Side Panel Components	22
Back Panel Components	25
Bottom Components	26
Status Indicator Panel	28
AC Adapter Indicator	29
Hard Drive/Optical Drive Access Indicator	30
Keyboard	32
Using the Keyboard	32
Touchpad Pointing Device	35
Navigating Using Gestures	40
Touchpad Control Adjustment	41
Volume Control	42
Controlling the Volume	42
Flexible Bay Devices	43
Removing and Installing Modular Devices	44
LifeBook Security/Application Panel	46
Setting up Your LifeBook Security Panel	47
Passwords	47
Operating Your LifeBook Security/Application Panel	49
Precautions	50
Uninstalling the Security Panel Application	51
Launching Applications with the Security/Application Panel	53
Getting Started with Your LifeBook	55
Power Sources	55
Connecting the Power Adapters	56
Display Panel	57
Opening the Display Panel	57
Adjusting Display Panel Brightness	58
Using the Keyboard	58
Using the Power Options (Windows Vista)	58
Using the Windows Mobility Center (Windows Vista)	58
Starting Your LifeBook Notebook	59
Power On	59
Boot Sequence	60
Hard Disk Drive Passwords	60
BIOS Setup Utility	61
Booting the System	62
Starting Windows Vista the first time	62
Starting Windows XP the First Time	64
Registering Your LifeBook notebook with Fujitsu	65
Installing Click Me!	65
Fujitsu Driver Update Utility	66
Power Management	67
Power/Suspend/Resume Button	67
Standby (Sleep) Mode	68
Hibernation (Save-to-Disk) Feature	69
Windows Power Management	69
Restarting the System	70
Powering Off	70
User-Installable Features	72
Lithium ion Battery	72
Recharging the Batteries	73
Replacing the Battery	75
Optical Drive	77
Media Player Software	78
Loading Media on Your Drive	78
Removing Media	80
Emergency Optical Drive Tray Release	80
Using the Media Player Software	81
Using Media Player on Battery Power	82
Memory Stick/Secure Digital/xD Cards	84
Installing Memory Stick/SD/xD Cards	85
Removing A Memory Stick/SD/xD Card	85
Using PC Cards	86
Installing PC Cards	87
Removing PC Cards	88
Memory Upgrade Module	89
Installing Memory Upgrade Modules	89
Removing a Memory Upgrade Module	91
Checking the Memory Capacity	91
Device Ports	93
Modem (RJ-11) Telephone Jack	93
Infrared Port	94
IEEE 1394 Port	95
Internal LAN (RJ-45) Jack	96
Universal Serial Bus Ports	96
Headphone/Line-Out Jack	97
Microphone/Line-In Jack	98
External Video Port	98
S-Video Out Jack	99
Troubleshooting Your LifeBook	100
Troubleshooting	100
Identifying the Problem	100
Specific Problems	102
Power On Self Test Messages	113
Emergency Media Player Drive Tray Release	118
Modem Result Codes	118
Restoring Your Pre-installed Software	119
Re-installing Individual Drivers and Applications	119
Restoring the Operating System for Windows Vista Systems	120
Restoring the Operating System for Windows XP Systems	123
Automatically Downloading Driver Updates	124
Care and Maintenance	125
Caring for your LifeBook Notebook	125
Cleaning your LifeBook notebook	127
Cleaning the dust filter	128
Storing your LifeBook notebook	129
Traveling with your LifeBook notebook	130
Batteries	131
Media Care	132
PC Cards	133
System Specifications	134
Specifications	134
Configuration Label	134
Microprocessor	135
Chipset	135
Memory	135
Video	135
Audio	136
Mass Storage Device Options	136
Features	137
Device Ports	138
Keyboard	139
Power	139
Dimensions and Weight	140
Environmental Requirements	140
Popular Accessories	140
Pre-Installed Software	141
Learning About Your Software	142
Glossary	145
Regulatory Information	161
Notice	161
FCC NOTICES	161
DOC (INDUSTRY CANADA) NOTICES	163
Appendix A: WLAN User’s Guide	166
FCC Regulatory Information	166
Regulatory Notes and Statements	166
Before Using the Optional Wireless LAN	169
Wireless LAN Device Covered by this Document	169
Characteristics of the WLAN Device	169
Wireless LAN Modes Using this Device	170
Deactivating/Disconnecting the WLAN Device	172
Deactivation Using the Wireless On/Off Switch	173
Disconnection Using the Icon in the Taskbar	173
Activating the WLAN Device	173
Configuring the Wireless LAN	174
Configuring the WLAN Using Windows Vista	174
Configuring the WLAN Using Windows XP	175
Connection to the network	175
Troubleshooting the WLAN	176
Troubleshooting	176
WLAN Specifications	178
Specifications	178
Using the Bluetooth Device	180
What is Bluetooth	180
Where to Find Information About Bluetooth	180
Appendix B: Fingerprint Sensor Device	182
Introducing the Optional Fingerprint Sensor Device	182
Getting Started	183
Installing OmniPass	183
User Enrollment	186
Using OmniPass	189
Configuring OmniPass	194
OmniPass Control Center	196
Troubleshooting	198
Index	200
A	200
B	200
C	200
D	200
E	201
F	201
H	201
I	201
K	201
L	202
M	202
N	202
O	202
P	202
R	203
S	203
T	203
U	203
V	203