Gateway C-141X 8512714 - Gateway Notebook Reference Guide R5 for Windows XP
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- Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 1
CONVERTIBLE NOTEBOOK REFERENCEGUIDE ® - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 2
- Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 3
eye strain 14 Setting up your computer desk and chair 15 Sitting at your convertible notebook 15 Avoiding discomfort and injury from repetitive strain . . 16 Connecting the AC adapter 16 Protecting from power source problems 18 Connecting the dial-up modem 18 Connecting to a broadband modem or - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 4
fingerprint reader features 37 Using the EZ Pad touchpad 38 Using the fingerprint reader as a touchpad 40 Using the display 41 Converting from notebook to tablet mode 41 Changing display orientation 42 Adjusting brightness 42 Using the digital pen 43 Storing and removing the digital pen 43 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 5
80 Chapter 7: Maintaining Your Notebook . . . . . 81 Caring for your convertible notebook 82 Display screen 82 Digital pen 83 Cleaning your convertible notebook 83 Cleaning the exterior 84 Cleaning the keyboard 84 Cleaning the convertible notebook screen 85 Maintaining the battery(ies 85 iii - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 6
CDs or DVDs 86 Chapter 8: Upgrading Your Notebook 87 Preventing static electricity discharge 88 Adding or replacing memory modules 89 Replacing the hard drive kit 92 Chapter 9: Troubleshooting 97 Safety guidelines 98 First steps 98 Troubleshooting 99 Audio 99 Batteries 99 CD drives 99 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 7
www.gateway.com Touchpad 119 Video 120 Telephone support 120 Before calling Gateway Customer Care 120 Appendix A: Legal Information 123 Index 133 v - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 8
Contents vi - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 9
CHAPTER1 About This Reference • About this guide • Accessing your online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information Important The color of your notebook may vary from the pictures in this reference guide. 1 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 10
About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway convertible notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, the online User Guide has been - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 11
The label on the bottom of your convertible notebook contains information that identifies your convertible notebook model and its features. Gateway Customer Care will need this information if you call for assistance. Online Support: Tech Support Phone: Hours: Model: S/No: Microsoft Certificate of - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 12
This Reference For more information For more information about your convertible notebook, visit Gateway's Support page at www.gateway.com or the Web address shown on your convertible notebook's label. The Support page also has links to additional Gateway documentation and detailed specifications. 4 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 13
CHAPTER2 Checking Out Your Notebook • Front • Left • Right • Bottom • Keyboard area 5 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 14
jack Headphone jack Memory card reader Microphone jack Memory card reader Headphone jack Icon Description Provide audio output when headphones or amplified speakers are not plugged in. Press to open the LCD panel. Write, tap, and input directly on your convertible notebook's display using the - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 15
port PC Card slot Plug the AC adapter cable into this connector. Connect the optional port replicator to this port. Warning: Power is passed through this port. This docking connection is certified to UL 1950 for use only with port replicators designed for your Gateway convertible notebook. Plug - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 16
a module other than the one that came with your convertible notebook, contact Gateway. Helps cool internal components. Warning: Do not work with the convertible notebook resting on your lap. If the air vents are blocked, the convertible notebook may become hot enough to harm your skin. Caution - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 17
types" on page 50. Important: To order a module other than the one that came with your convertible notebook, contact Gateway. Slide to release the module. For more information, see "Changing modules" on page 48. Memory modules are located in this bay. For more information, see "Adding or replacing - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 18
Checking Out Your Notebook Component Icon Main battery Battery latch Battery lock Hard drive bay Pen latch Digital pen Description Provides power when the convertible notebook is not plugged into AC power. Slide to release the main battery. For more information, see "Changing batteries" on page 63 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 19
www.gateway.com Keyboard area Tablet control buttons/Status indicators Microphone Keyboard Optional For the location of your microphone jack, see "Front" on page 6. Tablet control buttons See "Using the tablet control buttons" on page 30 for a description of each button. Status indicators - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 20
CHAPTER 2: Checking Out Your Notebook Component Icon Description Power button lock Locks the power button so the convertible notebook cannot be accidently turned off when using it in tablet mode. Touchpad Provides all the functionality of a mouse. For more information, see "Using the EZ Pad - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 21
the AC adapter • Connecting the dial-up modem • Connecting to a broadband modem or network • Starting your convertible notebook • Turning off your convertible notebook • Restarting (rebooting) your convertible notebook • Using the status indicators • Using the keyboard • Using the tablet control - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 22
: • Keep hands and arms parallel to the floor. • Adjust the screen so it is perpendicular to your line of sight. • Place your feet flat on the floor or on a footrest. • Although notebooks are sometimes called "laptops," do not use your convertible notebook while it rests on your unprotected lap - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 23
to distribute your weight evenly on the chair and relieve pressure on the back of your thighs. • Adjust the back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Sitting at your convertible notebook • Avoid bending, arching - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 24
has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. Caution Make sure that you use the AC adapter that came with your convertible notebook or one of the same - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 25
www.gateway.com To connect the AC adapter: 1 Connect the power cord to the AC adapter. 2 Connect the AC adapter to your convertible notebook's power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see "Using the status indicators" on page 23 for the - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 26
Started Protecting from power source problems During a power surge, the voltage level of electricity coming into your convertible notebook can increase to levels far above normal levels and cause data loss or system damage. Protect your convertible notebook and peripheral devices by connecting - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 27
www.gateway.com Connecting to a broadband modem or network Your convertible notebook has a network jack that you can into the network jack on your convertible notebook. Tip For the location of the network jack on an optional port replicator, see the port replicator user guide. 2 Insert the other end - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 28
convertible notebook: 1 Press the latch on the front of your convertible notebook, then lift the LCD panel. 2 Press the power button located above the keyboard. Important If your convertible notebook convertible notebook for the first time, follow the on-screen instructions its setup instructions. 5 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 29
www.gateway.com Waking up your convertible notebook When you have not used your convertible notebook for several minutes or if you close the LCD panel without turning off your convertible notebook, it may enter a power-saving mode called Standby. While in Standby mode, the power indicator flashes. - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 30
, you may have to restart (reboot) your convertible notebook. To close unresponsive programs on your convertible notebook: 1 Press the Windows Security button or . The Windows Task Manager dialog box opens. For more information, see "Using the tablet control buttons" on page 30. -ORPress CTRL - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 31
www.gateway.com Using the status indicators Important If none of the indicators the keyboard is used. The status indicators are located at the bottom of the LCD panel. Wireless network Num lock Power Battery charge Drive Caps lock Indicator Wireless network (optional) Drive Num lock Caps lock - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 32
charge is very low. ■ LED solid red - A battery is malfunctioning. Important: This LED only lights up when your convertible notebook is connected to AC power or the battery charge is very low. ■ LED on - Convertible notebook is on. ■ LED blinking - Convertible notebook is in Standby mode. ■ LED off - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 33
www.gateway.com Using the keyboard Your convertible notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations, and the Num - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 34
Press these colored keys in combination with the FN key to perform specific actions. For more information, see "System key combinations" on page Press the FN key in combination with a colored system key to perform a specific action. Windows key Press this key to open the Windows Start menu. This - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 35
, see "Wireless Ethernet Networking" in your online User Guide. Warning: Radio frequency wireless communication can interfere with equipment , see "Changing convertible notebook power settings" on page 69. Toggle the convertible notebook display in the following order: ■ The LCD ■ An external - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 36
of devices that provide wireless communication. Increase the LCD panel brightness above the F8 normal brightest setting. Use the display to the normal brightness setting. Important: Using this feature will affect battery performance. Play or pause the CD or DVD. Stop playing the CD or - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 37
www.gateway.com Press and hold To... FN, then press this system key... Decrease the brightness of the display. Mute the sound. Press the key combination again - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 38
3: Setting Up and Getting Started Using the tablet control buttons Important Tablet control buttons vary by model and features ordered. Press the tablet control buttons to control the convertible notebook while it is in tablet mode. Mode Screen rotation Windows Journal Windows security Five-way - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 39
www.gateway.com Key type Mode Icon Description Select the mode for the five-way switch. Five-way switch ■ Mode 1 ( is in Category View, click or tap Printers and Other Hardware. 2 Click/Double-click or tap/double-tap Tablet and Pen Settings. The Tablet and Pen Settings dialog box opens. 31 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 40
CHAPTER 3: Setting Up and Getting Started 3 Click or tap the Tablet Buttons tab. 4 Click or tap Journal Button, then click or tap Change. The Change Tablet Button Actions dialog box opens. 5 Select an action, then, if applicable, select a program. 32 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 41
www.gateway.com Using the optional fingerprint reader Your notebook may include a fingerprint reader that provides enhanced security and convenience. The fingerprint reader is located between the left and right touchpad buttons. Features include: • Secure - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 42
tap Next. The Finish screen opens. 3 Select one of the following options, then click or tap Next. • Enrollment to the biometric device-Select this option to save your fingerprint to memory in the fingerprint reader. Use this option to prevent unauthorized use of your notebook even if the hard drive - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 43
www.gateway.com 4 If you want to run the TouchStrip Tutorial, leave the Run interactive tutorial check box selected, then click or tap Next. The TouchStrip Tutorial runs. After you have completed the tutorial, the Enrollment screen appears. -ORIf you do not want to run the TouchStrip Tutorial, click - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 44
Repeat step 6 two more times, then click or tap Next. The Advanced Security screen appears. 8 Type a password in the Backup password box, type the same password Control Center The Fingerprint Control Center lets the administrator of the notebook control how the fingerprint reader is used. You can: • - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 45
www.gateway.com To use the Fingerprint Control Center: 1 Click or tap Start, All Programs, Protector Suite QL, then click or tap Control Center. The Fingerprint Control - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 46
, two buttons, and a scroll zone. Touchpad Scroll zone Left button Right button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 47
www.gateway.com You can use the EZ-Pad left and right buttons below the touchpad to select objects. Tip You can attach a mouse to the convertible notebook or optional port replicator using a USB port. You do not need to shut down the convertible notebook to connect a USB mouse. Tip For instructions - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 48
to drop the object where you want it. Using the fingerprint reader as a touchpad When the convertible notebook is in tablet mode (see "Converting from notebook to tablet mode" on page 41), the LCD screen covers the touchpad. You can use the fingerprint reader to move the mouse pointer just as you - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 49
pen to write on the screen when the convertible notebook is in notebook mode, for best results and maximum stability, only write on the screen while the convertible notebook is in tablet mode. To convert the display from notebook mode to tablet mode: 1 Open the LCD panel to the normal viewing - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 50
LCD panel onto the keyboard. There is a click when the LCD panel latch locks. 5 Slide the power button lock into the locked position to prevent the convertible notebook the Tablet and Pen Settings icon in the taskbar, then click or tap the Display tab. Adjusting brightness To adjust screen brightness - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 51
, and ink pens and other pointed objects could damage the surface. Always use the digital pen that came with your convertible notebook. You can order extra digital pens from Gateway. Caution Do not strike the display too sharply. Although the display is durable, it can break. The digital pen can - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 52
mode. This feature is shipped from the factory turned off. To turn on the pen lost alarm: 1 As soon as your convertible notebook starts and you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Advanced menu. 3 Highlight Pen Lost Alarm, then select Enabled by pressing the - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 53
instructions on how to adjust the volume in Windows, see "Adjusting the Volume" in the online User Guide. Turning your wireless radio on or off Your Gateway convertible notebook environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 54
. For more information, see "Using the tablet control buttons" on page 30. Tip For more information about using your convertible notebook on a wireless network, see "Wireless Networking" in your online User Guide Bluetooth radio Your convertible notebook may have a Bluetooth radio for communicating - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 55
CHAPTER4 Using Drives and Accessories • Changing modules • Using the CD or DVD drive • Using the memory card reader • Adding and removing a PC Card • Using an optional port replicator • Installing a printer or other peripheral device • Viewing the display on a projector or monitor • Ordering - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 56
does not have a charged main battery and is not directly connected to AC power. 3 Make sure that the LCD panel is in notebook mode, then close the LCD panel. For more information, see "Converting from notebook to tablet mode" on page 41. 4 Disconnect your convertible notebook from the optional port - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 57
www.gateway.com 7 Slide the module out. 8 Firmly push the new module straight into the bay until the latch clicks into place. 9 Replace the module bay lock screw. 10 Connect the optional port replicator. 49 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 58
CHAPTER 4: Using Drives and Accessories Using the CD or DVD drive You can use your convertible notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway convertible notebook may contain one of the following drive types. Look on the front of the drive for one or - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 59
www.gateway.com Using a CD or DVD Manual eject hole Eject memory card reader You can use memory cards to transfer pictures from a digital camera to your convertible notebook. You can also use the memory card reader to transfer data between your convertible notebook and a device that uses memory - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 60
require the use of an adapter that is available with the media. Inserting a memory card To insert a memory card: • Insert the memory card into the memory card slot with the label facing up and the arrow on the label pointing towards the convertible notebook. Using a memory card To access a file on - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 61
www.gateway.com Adding and removing a PC Card Your convertible notebook has a PC Card slot (also known as a PCMCIA card slot). This slot accepts one Type II card. You do not need to restart your convertible notebook when changing most cards because your convertible notebook supports hot-swapping. - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 62
and Accessories 4 Eject the PC Card by pressing the eject button again. Using an optional port replicator Although you can attach devices directly to your convertible notebook, a port replicator lets you make all of those connections at one time. When you travel with your convertible notebook, you - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 63
USB devices may have special installation instructions. See your USB device's installation guide. Important For more information about using the USB port on your device, see your device's documentation. To connect your USB device to your convertible notebook: 1 Connect one end of the USB - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 64
" in your online User Guide. Viewing the display on a projector or monitor You can use your convertible notebook for giving presentations by connecting an external monitor or projector to your monitor (VGA) port. Your convertible notebook supports simultaneous LCD and external display. Simultaneous - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 65
www.gateway.com 3 Turn on your convertible notebook. 4 Plug the projector's or monitor's power cord into an AC power source and turn it on. Windows recognizes the new hardware and searches for its driver. You may need to install the driver from the disc supplied by the manufacturer or download the - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 66
and Accessories Ordering accessories To order accessories, visit the Accessory Store at www.gateway.com. Accessories may not be available in all localities. Automobile/airplane power adapters With an automobile/airplane power adapter, you can save battery power by plugging your convertible notebook - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 67
replicator also provides additional ports and other expansion features not included with your convertible notebook. See the user guide for the port replicator for more information about using a port replicator with your convertible notebook. Printers You can attach almost any type of printer to your - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 68
CHAPTER 4: Using Drives and Accessories 60 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 69
CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery(ies) • Changing batteries • Recalibrating the battery(ies) • Getting the most from your batteries • Changing convertible notebook power settings 61 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 70
CHAPTER 5: Managing Power Monitoring the battery charge Your new Gateway convertible notebook is designed to provide an exceptional balance of performance and portability. Your convertible notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 71
settings" on page 72. Changing batteries Replacing the main battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway convertible notebook. Discard used batteries according to local hazardous material regulations - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 72
and turn off the convertible notebook. 3 Make sure the LCD panel is in notebook mode, then close the LCD panel. For more information, see "Converting from notebook to tablet mode" on page 41. 4 Turn your convertible notebook over so the bottom is facing up. 5 Slide the battery lock to the unlocked - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 73
the optional multibay battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway convertible notebook. Discard used batteries according to local hazardous material regulations. The battery used in this device - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 74
Select Yes, then press ENTER. The battery recalibration process begins and a screen opens showing you the progress. The entire Gateway contact information" on page 3. Getting the most from your batteries Maximizing battery performance To get maximum performance from your convertible notebook battery - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 75
USB devices, and optical drives. • Remove PC Cards when you do not need them. Many PC Cards use a small amount of power while inserted, even if they are not being used. • Close the LCD panel to turn off the display while you are not using your convertible notebook. The display stays off until you - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 76
the life of your convertible notebook's battery: • Standby - while your convertible notebook is in Standby mode, it switches to a low power state where devices, such as the display and drives, turn off. • Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 77
gateway.com When in Hibernate mode, your convertible notebook saves all memory information to the hard drive, then turns the power completely off. If your convertible notebook The processor installed in your convertible notebook may use technology to conserve battery power. This processor can - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 78
while connected to AC power and at reduced speed (which uses less power) while using battery power. Help For more information about changing the power scheme, click or tap Start, then click or tap Help and Support. Type the keyword power scheme in the Search box, then press ENTER. To change the - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 79
www.gateway.com Changing alarm options Alarms can alert you when the battery charge is low. Help For more information about changing the alarm options, click or tap Start, then click or tap Help and Support. Type the keyword alarm options in the Search box, then press ENTER. To change the alarm - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 80
panel. Help For more information about changing the power management settings, click or tap Start, then click or tap Help and Support. Type the keyword power management in the Search box, then press ENTER. To change advanced power management settings: 1 Click or tap Start, then click or - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 81
www.gateway.com Activating and using Hibernate mode Hibernate (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your convertible notebook completely off. The next time you turn on your convertible notebook, it reads the memory information from the - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 82
Open the Power Options Properties dialog box, then click or tap the Advanced tab. Hibernate is now an option in the Power buttons lists. • As a manually-selected power savings mode: Click or tap Start, then click or tap Shut Down. Press and hold SHIFT, then click or tap Hibernate. 74 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 83
CHAPTER6 Traveling with Your Notebook • Packing your convertible notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips 75 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 84
in overhead bins and car trunks. Traveling by air • Do not check your convertible notebook as luggage. • Charge the battery(ies) in case airport security asks you to start your convertible notebook. • Have your convertible notebook hand-inspected or sent through the X-ray scanner, but never carry it - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 85
www.gateway.com Radio frequency wireless connections Important If your convertible notebook came equipped with an internal embedded country has different restrictions on the use of wireless devices. If your convertible notebook is equipped with a wireless device, check with the local radio approval - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 86
your convertible notebook to Gateway for service. To create a startup password: 1 Restart your convertible notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Security menu, highlight Set Supervisor Password, then press ENTER and follow the instructions - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 87
step 3. • Review the information in "Protecting your notebook" in your online User Guide. Power • Take your AC power adapter to recharge the battery(ies). If you are traveling internationally, take power plug adapters. • Take a portable surge protector to protect your convertible notebook from power - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 88
. • Consult your insurance company and credit card company to learn about emergency travel assistance if your convertible notebook is lost or damaged. • Take your recovery discs (see "Drivers and applications recovery" in the online User Guide) in case you need to install an additional - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 89
CHAPTER7 Maintaining Your Notebook • Caring for your convertible notebook • Cleaning your convertible notebook • Maintaining the battery(ies) • Cleaning CDs or DVDs 81 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 90
any objects on top of it. The case, although strong, is not made to support extra weight. • When transporting your convertible notebook, we recommend that you put it in a carrying case. • Keep your convertible notebook away from magnetic fields. Magnetic fields can erase data on hard drives. • Never - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 91
www.gateway.com • Protect the display surface from unnecessary contact by turning the screen so it is in the notebook orientation and closing it when transporting the convertible notebook. For more information, see "Converting from notebook to tablet mode" on page 41. • Never spray or pour liquids - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 92
remove the main and optional multibay batteries. Always turn off your convertible notebook and other peripherals before cleaning any components from the inside of your convertible notebook with the exception of the memory bay. Tip You may want to occasionally open the memory bay door and remove dust - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 93
www.gateway.com Cleaning the convertible notebook screen Caution A convertible notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners. Use the special cleaning cloth included with your convertible notebook to wipe away dust - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 94
at clearance prices. While it makes sense to have 2 or 3 extra batteries, so that you always have a fresh one charged up and ready to go, if you buy batteries and store them for years, they may not work when you decide to use them. Consider removing the battery from your convertible notebook when - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 95
CHAPTER8 Upgrading Your Notebook • Preventing static electricity discharge • Adding or replacing memory modules • Replacing the hard drive kit 87 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 96
8: Upgrading Your Notebook Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your convertible notebook, unplug the power cord, modem cable, and network cable, and remove the main and optional multibay batteries before - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 97
88. 2 Turn off your convertible notebook. 3 Make sure the LCD panel is in notebook mode, then close the LCD panel. For more information, see "Converting from notebook to tablet mode" on page 41. 4 Disconnect from the optional port replicator. 5 Disconnect the AC adapter, modem cable, and network - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 98
CHAPTER 8: Upgrading Your Notebook 8 Loosen the six memory bay cover screws that secure the memory cover. (These screws cannot be removed.) Screw Screw Screw Screw Screw Screw 9 Remove the memory bay cover. Be careful not to break off the tabs located on the bottom of the cover. Slide the - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 99
up with the tab in the memory bay. 13 Replace the memory bay cover, then replace the cover screw. 14 Insert the main and optional multibay batteries, then turn your convertible notebook over. 15 Connect to the optional port replicator. -ORConnect the power adapter, modem cable, and network cable. 16 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 100
88. 4 Turn off your convertible notebook. 5 Make sure the LCD panel is in notebook mode, then close the LCD panel. For more information, see "Converting from notebook to tablet mode" on page 41. 6 Disconnect from the optional port replicator. 7 Disconnect the AC adapter, modem cable, and network - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 101
www.gateway.com 10 Loosen the two hard drive bay cover screws (they cannot be removed), then remove the hard drive bay cover. Screw Screw 93 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 102
CHAPTER 8: Upgrading Your Notebook 11 Remove the hard drive screw. Screw 12 Slide the old hard drive out of the convertible notebook. 94 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 103
DVD drive, then restart your convertible notebook. 22 When the prompt "Press any key to boot from CD or DVD" appears, press any key on your keyboard and follow the on-screen instructions. As part of the process you may be prompted to insert your Drivers and Applications Recovery disc. 23 Reconnect - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 104
CHAPTER 8: Upgrading Your Notebook 96 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 105
CHAPTER9 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support 97 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 106
then click or tap Help and Support. Type the keyword troubleshooting in the Search box, then press ENTER. First steps If you have problems with your convertible notebook, try these things first: • Make sure that the AC power adapter is connected to your convertible notebook and an AC outlet and that - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 107
troubleshooting is covered under "DVD drives" on page 102. Digital pen The convertible notebook does not respond to the digital pen • You are not using the correct pen. Use only digitizer pens sold by Gateway for your convertible notebook. The convertible notebook does not respond to other tablet - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 108
in both Landscape and Portrait mode. For instructions on recalibrating your digital pen, see "Using Tablet PC" in the online User Guide. Diskette drive (external) The diskette drive is not recognized • Shut down and restart your convertible notebook. You see an "Access Denied" or "Write - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 109
For instructions on changing the display settings, see "Changing screen settings" in your online User Guide. • Move your convertible notebook away is normal and inherent in the TFT technology used in active-matrix LCD screens. Gateway's inspection standards keep these to a minimum. If you feel these - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 110
copy protection software. You may not be able to play these CDs on your convertible notebook. • Your convertible notebook may be experiencing some temporary memory problems. Shut down and restart your convertible notebook. • Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 86 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 111
www.gateway.com • Your convertible notebook may be experiencing some temporary memory problems. Shut down and restart your convertible notebook. • Reinstall the audio device drivers. For more information, see "Gateway Web site" in the online User Guide. A DVD movie will not play • Make sure that the - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 112
information about troubleshooting the fingerprint Support. Type the keyword file management in the Search box, then press ENTER. You see a "Data error" message This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For instructions - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 113
not have a problem with your modem. For more information, see "Modem (dial-up)" on page 108. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. Help For more information about troubleshooting Internet connections - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 114
CHAPTER 9: Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet • This problem can occur key that might be stuck, then restart your convertible notebook. You are pressing a letter key and a number appears on the screen • The numeric keypad is turned on. For - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 115
www.gateway.com An external troubleshooting memory errors, click or tap Start, then click or tap Help and Support. Type the keyword memory error in the Search box, then press ENTER. You see a "Not enough memory" error message • Close all programs, then restart your convertible notebook. Memory - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 116
documentation that came with your modem for additional troubleshooting information. Modem (dial-up) Your modem does on page 8. • Make sure that your convertible notebook is connected to the telephone line and the telephone • If you have additional telephone services such as call waiting, call - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 117
.gateway.com or telephone wall jack are secure. You can also call your telephone service and have the telephone line checked for noise or low line levels. support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 118
line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. If your convertible notebook has a v.90 modem cable standards and may cause problems with the modem connection. • Shut down and restart your convertible notebook. • Run Windows modem diagnostics - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 119
is available, a white screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. Help For more information about modem troubleshooting, click or tap Start, then click or tap Help and Support. Type the keyword - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 120
click or tap Help and Support. Type the keyword network troubleshooting in the Search box, then press ENTER. You cannot see the other computers on your wired Ethernet network • Make sure that your Ethernet cable is plugged into the Ethernet jack on your convertible notebook. Make sure that the other - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 121
Service Provider and your modem and between your modem and your access point. • If you previously accessed the Internet through a dial-up modem, Internet Explorer may not be set up to access the Internet through a network. You cannot connect to your home network • If your convertible notebook - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 122
CHAPTER 9: Troubleshooting Your connection on the network seems intermittent or your wireless increase the signal strength. Important Note any antenna placement constraints in the access point user guide because the speed of a wireless network is related to signal strength. Signal strength is - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 123
.gateway. and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access the computers and workgroup" in your online User Guide. • If your convertible notebook was previously connected directly to your cable or DSL - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 124
easy way to recover a forgotten password. You must return your convertible notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed an PC Card and now your convertible notebook is having problems • Make sure that you have correctly installed required software for the - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 125
) are calibrated correctly. For instructions on recalibrating your battery(ies), see "Recalibrating the battery(ies)" on page 65. • Let the battery(ies) return to room temperature. Printer Help For more information about printer troubleshooting, click or tap Start, then click or tap Help and Support - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 126
CHAPTER 9: Troubleshooting • as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a "Printer queue is full memory to the printer. See the printer documentation for instructions for adding additional - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 127
more information about troubleshooting sound issues, click or tap Start, then click or tap Help and Support. Type the keyword sound troubleshooting in the Search User Guide. The convertible notebook is not responding when you click or tap on the touchpad • Turn on the touchpad. For instructions on - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 128
cable is connected correctly. Telephone support Before calling Gateway Customer Care If you have a technical problem with your convertible notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your convertible notebook is connected correctly to a grounded - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 129
problem, including the exact text of any error messages, and the steps you have taken. • Make sure that your convertible notebook is nearby at the time of your call. The technician may have you follow troubleshooting steps. • The label on the bottom of your convertible notebook includes the Gateway - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 130
CHAPTER 9: Troubleshooting 122 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 131
APPENDIXA Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices 123 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 132
modem connection. Your Gateway convertible notebook is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this convertible notebook, it is important that the safety instructions marked on the convertible notebook and in the - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 133
when the operating instructions are followed. • The convertible notebook was dropped or the cabinet is damaged. • The convertible notebook performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Regulatory compliance statements - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 134
Please contact Gateway for service. Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections or 5.15 - 5.35 GHz band, may be present (embedded) in your notebook system. This section is only applicable if these devices are present. Refer to - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 135
with the instructions, may cause accessories are required to be used in order to ensure compliance with FCC rules. FCC declaration of conformity Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the notebook - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 136
using a compatible modular jack which is Part 68-compliant. See installation instructions for details. The Ringer Equivalence Number (REN) is used to determine discontinuance of service may be required. The telephone company may request that you disconnect the equipment until the problem is resolved - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 137
device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna other than provide with the notebook. Caution The 802.11A radio LAN your notebook may have been equipped with operates in the same - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 138
cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 139
gateway.com All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as "Class 1 Laser Products" under a US Department of Health and Human Services recycling used batteries properly. With - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 140
means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However registered trademarks of their respective companies. Macrovision statement If your notebook has a DVD drive and an analog TV Out port, - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 141
hard drive 10 memory 9, 89 module 48 multibay battery 65 BIOS Setup utility 44, 65 Bluetooth 28 brightness adjusting 28, 29, 42 system keys 28, 29 buttons mode 31 Screen Rotation 30 Windows Journal 30 Windows Security 22, 30 button-tapping 43 C cable lock 8 cable modem 7, 19 calibrating 100 camera - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 142
memory card 107 troubleshooting PC Card 116 carrying case 58 CD cleaning 86 inserting 51 CD drive See DVD drive cellular phone memory cards 51 Certificate of Authenticity 3 changing bay modules 48 cleaning audio CD 86 case 84 CD 86 DVD 86 keyboard 84 LCD panel 85 notebook exterior 83 screen - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 143
www.gateway.com memory card reader 6, 51 USB port 7 digital pen calibrating 99 care 83 locating 6, 10 ordering replacement 58 replacing point 83 troubleshooting 99 using 41, 43 digital video camera connecting 55, 56 IEEE 1394 port 7 directional keys 26 diskette troubleshooting 100 diskette drive - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 144
26 G Gateway model number 3 serial number 3 Support 4 H hard drive bay 10 indicator 23 installing 92 purchasing 58 replacing 92 troubleshooting 104 headphone 58 hard drive 92 memory 89 multibay battery 65 PC Card 53 peripheral devices 54 printer 54 scanner 54 Internet troubleshooting 105, 109 J - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 145
guidelines 83 screen 82 memory bay 9 installing 89 purchasing 58 removing 89 replacing 89 troubleshooting 107 memory card reader locating 6 memory cards supported 52 using 51 microphone built-in 11 jack 6 Microsoft Certificate of Authenticity 3 mode button 31 notebook 41 tablet 41 model number - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 146
power 67 EmPower adapter 68 extending battery life 66 Hibernate mode 68, 73 indicator 21, 24 international adapter 79 management 61, 67 schemes 69 source problems 18 SpeedStep settings 69 Standby mode 21, 27, 68 status box 27 status indicator 24 troubleshooting 116 turning off notebook 21 turning on - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 147
59 troubleshooting 117 USB port 7 programs closing unresponsive 22 opening 39 projector adding 56 color quality 57 display properties 57 port 7 screen resolution 57 using 27 R radio approval authorities 77 radio frequency wireless connections 77 RAM See memory rebooting notebook 22 recalibrating - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 148
104 Internet connection 105, 109 keyboard 106 LCD panel 101 memory 107 memory card reader 107 modem 108 mouse 111 network 112, 113 passwords 116 PC Cards 116 power 116 printer 117 safety guidelines 98 screen 101, 120 screen area 101 screen resolution 101 sound 119 status indicators 119 technical - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 149
55 user password 79 www.gateway.com V VGA port 7, 56 video monitor port 7 projector port 7 troubleshooting 120 VGA port 7 video camera connecting 55, 56 volume adjusting 29, 45 adjusting modem 111 controls 45 muting 29, 45 system keys 29 troubleshooting 119 W waking up notebook 21 Windows key 25 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 150
Index 142 - Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 151
- Gateway C-141X | 8512714 - Gateway Notebook Reference Guide R5 for Windows XP - Page 152
MAN VIPER HW REF XP R5 8/07
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CONVERTIBLE NOTEBOOK
REFERENCE
GUIDE