Gateway DX4380 Generic User Guide

Gateway DX4380 Manual

Gateway DX4380 manual content summary:

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    User's Guide Gateway desktop series - 1
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    and your software 25 Software installation 5 Welcome Center 25 Recovery 5 Having trouble 5 Internet security offer 25 Productivity software 26 Computer Basics 7 Safety and comfort 7 Safety precautions 7 Health precautions 10 Gateway Recovery Management 26 Playing multimedia
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    license 92 Index 95 Copyright © 2012. All Rights Reserved. Gateway desktop series user's guide Original Issue: 22 March 2012 Visit registration.gateway.com and discover the benefits of being a customer of Gateway. Remark: All images are for reference purposes only. Actual configuration
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    YOUR COMPUTER Thank you for purchasing this Gateway computer! This guide has been designed to introduce you to the features of your computer and assist in your computing experience. After setting up and starting your computer, as shown in the setup instructions, it will ask you questions that will
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    Management program allow you to create recovery discs and then to restore or reinstall applications and drivers provided by Gateway. You will need a pack of writable DVDs. HAVING TROUBLE? Gateway provides several options to support your purchase. Gateway support Make sure you write down your
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    the problem, and have the computer in front of you and switched on if possible. Having these items to hand when contacting us will ensure better and quicker service. Gateway website Remember to visit www.gateway.com - Check out the support section for up-to-date information, help, drivers and
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    COMPUTER BASICS SAFETY AND COMFORT Safety precautions Please follow the guidelines below to use your computer comfortably and to avoid health problems. Computer environment Make sure that the computer: • Is used on a stable surface, stand or table. A fall can seriously damage the computer. • Is not
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    keeping it clear of objects. • Only use the AC adapter that is supplied with your computer. Although other adapters may look similar, using them can your computer. Cleaning your computer • Always unplug your computer from the power outlet before cleaning it. • Do not use liquid or aerosol cleaners
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    : If your computer includes slots for memory cards or expansion devices, plastic 'dummies' may be installed in the card slots. Dummies protect unused slots from dust, metal objects or other particles. Save the dummies for use when no cards are in the slots. Servicing your computer Do not attempt to
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    Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal
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    actions. To reduce your risk of developing these disorders, type with your wrists straight and your hands and wrists floating above the keyboard. If you experience periods of pain, tingling, numbness or other discomfort, please contact your doctor. • We advise that parents monitor the use of games
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    your system. Here are some points to consider: Adjusting your chair Having the right kind of chair does not necessarily mean you'll be properly supported. It is necessary to adjust your chair to fit your body. Proper body posture will make you more comfortable and productive. • Avoid tilting your
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    Positioning your PC Take note of the following when selecting a location for your computer: • Do not put your computer near any equipment that might cause electromagnetic or radio frequency interference, such as radio transmitters, televisions, copy machines or heating and air-conditioning equipment
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    Positioning your monitor Place your monitor at a comfortable viewing distance, usually 50 to 60 cm away. Adjust the display in such a way that the top of the screen is at or slightly below eye level. Positioning your keyboard The location of the keyboard is a very important factor for your posture.
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    • Adjust its position to allow enough space for movement without making you stretch or lean over. • Use your arm to move the mouse. Do not rest your wrist on the table when moving the mouse. Setting up your computer - 15
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    your computer. USB interface You can also plug a USB mouse or a USB keyboard cable into any of the USB ports located on the front and rear panels of your computer. Wireless Certain computers include a wireless mouse and keyboard. Please follow the instructions provided on the setup guide. 16 - Using
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    your monitor and your computer. Refer to the monitor manual for additional instructions and information. Connect to a broadband network Individual network configure your network setup. Connect to power 1. Plug the power cable into the power cable socket located on the rear panel of your computer.
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    shut down your computer normally, press and hold the power button for at least four seconds. Quickly pressing the button may put the . USING THE OPTICAL DRIVE Your computer may come with an optical drive. This drive is located on the front panel of your computer. The drive allows you to play
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    scratches or other damage. Any kind of dirt or damage can affect the data on the disc, impair the disc lens reader on the optical drive, or stop the computer from successfully reading the disc. • When handling discs, always hold them by the edges to avoid smudges or fingerprints. • When cleaning
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    . Connectivity options Ports allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section. Memory card reader Memory cards are used in a wide selection of digital cameras, PDAs, MP3 players and
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    GB (2 TB). Your computer provides an SDHC or SDXC compatible card reader. Note: SDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type. Removing a card from an memory card reader 1. Click on the Safely Remove Hardware icon in the Notification
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    Ethernet cable from the Ethernet (RJ-45) port on the chassis of the computer to a network jack or hub on your network. Universal Serial Bus (USB) The USB port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources. 22 - Upgrading your computer
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    plug it into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5. Turn on power to the monitor, then the computer. 6. Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor. If necessary change the display
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    the HDMI port on your computer to connect with highend audio and video equipment. Single cable implementation allows tidy setup and fast connection. Headphones devices. Use the headphone port to plug in stereo headphones or powered speakers. Plugging an audio device to the headphone port disables
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    may be provided on a CD or DVD and must first be installed if you wish to use it. To do so, insert the installation CD or DVD. An installation wizard will start automatically and all you have to do is follow the instructions on the screen. Welcome Center The first time you turn on
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    card numbers, passwords, and more). Productivity software Work Great with Microsoft® Office 2010 - Express your ideas, solve problems Gateway Recovery Management To prepare your computer for system recovery options, you should create a set of recovery programs are installed on your computer, Windows
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    be used to play MP3 or WMA audio files, CDs or most video files. Note: It is not recommended that you use Windows Media digital music, view pictures and personal videos, create CDs and DVDs, or access content from online services. To start the media program installed on your computer, click on Start
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    handles media files on devices with removable storage (digital camera, CD, DVD, etc). If you have inserted a disk that contains files (such as a DVD, USB key or memory card), Windows will display a dialog box and ask you to choose how you want to open the files. For example, if you have inserted an
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    , Windows Media Player) or only on devices certified for use with the each type of file. Other formats may require a specific audio or video codec that may not have been installed on your computer. Codecs A codec is software that is used to compress or decompress a digital media file, such as a song
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    install the missing codec by clicking on the Web Help button in the error message. Please also see Windows Help and Support DVD movie region code information. Once your DVD drive is set to a region code, it permanent. Recovering your hard disk does not reset the number of times the region code has
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    or region 6 People's Republic of China Note: To change region code, insert a DVD movie of a different region into the DVD drive. Playing Blu-ray movies If your computer is equiped with a Blu-ray disc drive, you can play Blu-ray movies on your computer. Simply insert the disc into the optical
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    Internet Service Provider supplies the connection between your computer and the Internet. You should research the ISPs available in your region, not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports. The ISP you select will provide instructions
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    -filter' on each telephone socket to avoid interference). To be eligible for DSL, you must be located near an DSLequipped phone exchange (service is sometimes unavailable in rural areas). Connection speeds vary depending on your location, but DSL generally provides very fast and reliable Internet
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    Cable A cable connection provides fast and always-on Internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are connected to the Internet.
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    in your home. Installation speed and simplicity Installing a wireless LAN system Service Provider) you have chosen normally supplies a modem/ router with the subscription to their services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions
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    different types of wireless adapter available, the most common are: USB WiFi adapter: Connects to a free USB port on your computer. Wireless Expansion Card: This card is installed inside your computer in an available expansion slot. Diagram of a working network 1. Access point/router 2. Desktop
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    program called an Internet browser. Internet Explorer provides an easy and secure web browsing experience. As soon as you have your Internet access installed and you are connected, click on the Internet Explorer shortcut located on the Windows desktop and take your Internet experience to a new level
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    safe online and more. 2. Back and Forward buttons: Navigate through pages you have already visited. 3. Address bar: Type in an Internet address (e.g. www.gateway.com) and press the Enter key on your keyboard, this will take you directly to the address you typed. 4. Refresh: Reload the selected page
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    started why not visit our website, www.gateway.com. Gateway is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.gateway.com is your portal to a world of online activities and services: visit us regularly for the latest
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    Security You are probably eager to explore everything the Internet has to offer. In order for you to be safe online, Gateway has pre-installed Symantec's award-winning Norton Internet Security™ on your computer. Norton Internet Security runs quietly in the background to block today's complex threats
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    as a shield to protect your Internet connection from unwanted connections, some of which may attempt to take control of your computer to install or redistribute viruses or malicious programs. Each connection to your computer is monitored - programs that attempt to receive information without your
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    game connecting to a multi-player server or an encyclopaedia making a content update). How to protect your computer Cybercrime prevention can be straight-forward - when armed with a little technical advice
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    find using a comprehensive security suite an attractive alternative to installing, configuring and updating several different types of security software. A complete version of Norton Internet Security™ is pre-installed on your Gateway system. It includes a free trial subscription to protection
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    , unique passwords for protecting activities like online banking. • Keep your passwords in a safe place and try not to use the same password for every service you use online. • Change passwords on a regular basis, at least every 90 days. This can limit the damage caused by someone who has already
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    goods. Since not divulging any personal information is rarely possible, the following list contains some advice for how to share personal information safely online: • Keep an eye out for phony email messages. Things that indicate a message may be fraudulent are misspellings, poor grammar, odd
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    are the enticing hooks used by companies to grab your attention. While you may not directly pay for the software or service with money, the free software or service you asked for may have been bundled with advertising software ("adware") that tracks your behavior and displays unwanted advertisements
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    reviewing the monthly statements provided by your bank and credit card companies for anything out of the ordinary. Additionally, many banks and services and ensuring that the latest security updates have been downloaded and installed on your computer. To open the Action Center, click on Start
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    are provided by Microsoft as part of a comprehensive system to defend your computer. The antivirus application varies according to the program installed on your computer. Windows Firewall Windows has a firewall that protects your computer when connected to the Internet. It stops programs from
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    Internet to function properly, or even to function at all. If this is the case, you will usually be asked to allow access when you install a program, or the first time you use it. To check firewall settings, click on Start > Control Panel > System and Security > Windows Firewall. Note: When you
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    , Windows Defender includes real-time protection options. Real-time protection alerts you when spyware and other potentially unwanted software attempt to install themselves or run on your computer. You are also alerted if programs attempt to change important Windows settings. Note: Windows Defender
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    intended to start. By verifying these actions before they start, User Account settings can help prevent malicious software (malware) and spyware from installing or making changes to your computer without permission. To access User Account settings, click on Start > Control Panel > User Accounts and
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    unexpectedly or if some of your programs do not work correctly, your computer may be infected by malicious software. However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run
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    the programs below and regularly perform the actions described in this guide. Maintenance Recommended maintenance tasks There are several tasks you should Click on Start > Computer. Right-click on the Gateway (C:) icon and select Properties. 2. Click on Tools and Check Now in the Error-
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    the options area. If you tick Scan for and attempt recovery of bad sectors, your computer will carry out the physical Right-click on the Gateway icon and select Properties. 2. Select the General tab and click on the Disk Cleanup button (next to the diagram of the disk drive. 3. Tick each category
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    Disk Defragmenter helps you rearrange the items stored on your hard drive to make your computer run faster and more efficiently. Running close all open programs. 2. Click on Start > Computer. Right-click on the Gateway icon and select Properties. 3. Click on Tools and Defragment now.... 4. Click on
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    Check the remaining free space on your hard disk drive 1. Click on Start > Computer. 2. Right-click on the Gateway icon and select Properties. 3. The Hard Disk Properties deleted from external devices, such as memory cards, do not go to the Recycle Bin, they are permanently deleted. 56 - Helpdesk
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    Panel > Programs > Programs and 3. Archive files on an external hard disk drive, recordable CDs or DVDs (if your computer is equipped with a CD or Tools includes a Scheduled Tasks utility, which you can customize to run specific tasks regularly. To access the list of System Tools, click Start >
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    changes to your computer and automatically creates restore points that store your computer's configuration each time a major change occurs (such as installing programs). It can undo harmful changes to your computer and restore settings and performance without removing your personal data files (such
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    Alt+F10 key upon start-up when the Gateway logo appears. This will open the Recovery Program. 2. Select Windows System Restore and click are made to the Operating System (e.g. driver installations or specific software). This is useful when a driver installation failed, or when you changed a system
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    Create a Restore Point Windows creates restore points automatically at regularly scheduled times or before certain programs or drivers are installed. This option allows you to create your own restore points when you need to. 1. Click Start > Control Panel > System and Security > System. Click on
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    and installed on your computer. Norton Internet Security performs automatic updates through Live Update. You can also start a manual update from the main interface of Norton Internet Security and the Live Update link. Operating system, software and drivers Windows Update can
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    over a remote Windows computer over a network or the internet to resolve issues. Remote Assistance makes it possible to diagnose and repair problems with a computer without personally visiting it. You can access Remote Assistance by clicking on Start > All Programs > Maintenance > Windows Remote
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    fixes. However, if the diagnostic utility still reports a problem, then you may have to perform the recovery process to restore your system to its original default factory settings. Nothing appears on the screen. Your computer's power management function automatically blanks the screen to save
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    or technical support center for assistance. The printer does not work. Do the following: • Make sure the printer is connected to a power outlet and that Mute option. You can also press the volume control/mute knob on your USB keyboard to toggle from mute to sound on. • If headphones, earphones
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    . • Check if the disc is clean and unscratched. • Check your drive by using a good (undamaged) disc. If your drive can not read the information on the good disc there may be a problem with the drive. Contact your dealer or technical support center for assistance. System cannot write data on the hard
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    GATEWAY RECOVERY MANAGEMENT Gateway Recovery Management is only available with a preinstalled Windows operating system. If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers
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    2. To create recovery discs for the hard drive's entire original contents, including Windows and all factory-loaded software and drivers, click Create Factory Default Disc. - OR To create recovery discs for only the factory-loaded software and drivers, click Create Drivers and Applications Backup
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    The Create Factory Default Backup dialog box opens. This dialog box tells you the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs ready before continuing. 68 - Recovery
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    'Apps/Drivers Recovery disc'. Make sure you keep the discs in a safe place that you will remember. 5. If multiple discs are required, insert a new disc when prompted, then click OK. Continue until the process is complete. RECOVERING YOUR SYSTEM If Gateway support did not help fix your problem, you
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    working correctly, the problem may be solved by reinstalling the software or the device drivers. To recover software and drivers that were pre-installed at the factory, see "Recovering pre-installed software and drivers" on page 71. For instructions on reinstalling software and drivers that were not
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    Types of recovery Recovering pre-installed software and drivers As a troubleshooting step, you may need to reinstall the software and device drivers that came pre-installed on your computer from the factory. You can recover using either your hard drive or the backup you have created. • New software
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    them as restore points. In most cases of hard-toresolve software problems, you can return to one of these restore points to get your system running again. Windows automatically creates an additional restore point each day, and also each time you install software or device drivers. 72 - Recovery
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    return your system to its factory condition. You can reinstall using either your hard drive or the recovery discs you have created. Caution: This complete recovery deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If
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    Windows To reinstall Windows and all pre-installed software and drivers: 1. Click on Start > All Programs > Gateway, then click on Gateway Recovery Management. Gateway Recovery Management opens. 2. Click on the Restore tab, then Restore system to factory default. The Confirm Restoration dialog box
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    Recovering from the hard drive during startup To reinstall Windows and all pre-installed software and drivers: 1. Turn on your computer, then press Alt+F10 during startup. Gateway Recovery Management opens. 2. Click on Restore system from factory default. Caution: Continuing the process will erase
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    to start from, such as the hard drive or an optical disc. 4. Use your arrow keys to select the line CDROM/DVD (this line may start with 'IDE 1...'), then press Enter. Windows installs from the recovery disc you inserted. 5. Insert the second recovery disc when prompted, then follow the onscreen
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    . CAUTION when listening To protect your hearing, follow these instructions. - Increase the volume gradually until you can hear clearly wireless device will void the authorization to use it. Contact Gateway for service information. Caution: The transmitting device embedded in this computer may
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    COMMUNICATIONS COMMISSION (FCC) INTENTIONAL EMITTER PER FCC PART 15 Low power, Radio transmitter type devices (radio frequency (RF) wireless installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions
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    property or on the private property of public persons, use is subject to a preliminary authorization procedure by the Ministry of Defense, with maximum authorized power of 100 mW in the 2446.5 - 2483.5 MHz band. Use outdoors on public property is not permitted. In the departments listed below, for
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    to change over time, allowing you to use your wireless LAN card in more areas within France. Please check with ART for the latest information (www.art-telecom. fr). - Note: Your WLAN Card transmits less than 100 mW, but more than 10 mW. List of National Codes
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    video product warning, go to www.gateway.com/prop65. MERCURY WARNING THE 47) rules. On the computer or modem card is a label that contains the FCC registration which is Part 68-compliant. See installation instructions for details. The Ringer Equivalence service may be required. The telephone
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    EMITTER PER RSS 210 Caution: To prevent radio interference to licensed service or co-channel Mobile Satellite systems, this device is intended to . Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Low power, Radio transmitter type devices (radio frequency (RF)
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    to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The customer should
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    make sure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are emissions EN61000-3-3: Limitation of voltage fluctuation and flicker in low-voltage supply system 84 - Regulatory information
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    Network Voltage (TNV3). Note for computers equipped with wireless controllers and wired modems: Hereby, Gateway, declares that the wireless devices provided with this computer include a low power radio transmitter in full compliance with the essential requirements and other relevant provisions of
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    IEE regulations. POWER SUPPLY AND CABLES Power supply The power supply socket-inlet and socket-outlet (if equipped) are classified as Hazardous Voltage. You must unplug the power supply cord to disconnect the equipment from the power supply. In that aim, the socket-outlet should be installed near to
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    cable is required for USB, IEEE1394, serial, printer, game, analog or digital audio/ video, PS2, TV or Steward (two loops) During product certification, Gateway used the following cable quality: - USB2.0 chassis cover to service or modify the equipment, you must disconnect all power and modem cords
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    that there is never human access to laser radiation above a Class 1 level during normal operation or prescribed maintenance conditions. The optical devices installed in your computer are designed for use solely as components of such electronic product and therefore do not comply with the appropriate
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    have been taken to anticipate and facilitate the recycling of all our products. Thus, all plastic parts heavier than 25 grams used in Gateway products are labelled ISO 11469. This label allows a quick recognition of the material and eases its valorisation. Likewise, desktop computers are designed to
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    recycling and other forms of recovery and to reduce the quantity disposal. These rules concern all Gateway products and also all accessories, such used batteries according to the instructions. Mercury advisory For electronic specific disposal information, check www.lamprecycle.org. 90 - Environment
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    and prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. Gateway is committed to offering products and services worldwide that help customers save money, conserve energy and improve the quality of our environment. The more
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    DVD to run. You will find these discs in your computer's packaging. Gateway License Agreement (CD and/or DVD Products). This copy of the original is computer when it is loaded into the temporary memory (i.e. RAM) or installed in the permanent memory (e.g. hard disk, CD and/or DVD, or other storage
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    exceed the number of Licenses. If the SOFTWARE is permanently installed on the hard disk or the storage device of a SOFTWARE on a portable or home computer. 2. Copyright The SOFTWARE is owned by Gateway or its suppliers and is protected by United States copyright laws and international treaty
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    GPL or write to the free Software Foundation, Inc. and request a copy. The address of the Free Software Foundation, Inc is: 59 Temple Place - Suite 330, Boston, MA, 02111-1307, USA. For a period of three (3) years as commencing from your receipt of this software, you may obtain a complete machine-
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    Disk Defragmenter 55 Memory card reader 20 disk drives DSL 33 taking care of discs 19 DVD 30 Download 29 DVD movies 30 playing 30 E Electronic Program Guide 28 Epilepsy warning 11 Environment 89 Error checking 53 F Firewall 41, 48 Frequently-asked questions 63 blank screen
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    system did not boot up 63 G Gateway Recovery Management Program..... 26 H HDD (Hard Disk Drive) Health precautions 10 Free space 54 Helpdesk 53 Management 56 I Interference 85 Firewall 41, 48 Internet Internet Service Provider (ISP 32 Connection 32, 33 L LAN (Local Area
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    20 PowerDVD 28 Power cords 8 R Recovery Removable media devices 21 Recovery Management Program..... 26 Removing hardware 21 System Restore 58 Removing software 56 Regulatory Information 77, 89 Restore points 60 S Safe Computing 53 mouse 14 Safety precautions 7 power cable 17
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    Update User Account Control 51 Windows automatic updates...... 49, 61 W Warranty 6 Welcome Center 25 WiFi 34 Windows System Restore 58 Using Windows 25 Welcome Center 25 Windows Action Center 47, 61 Windows automatic updates ..... 49, 61 Windows Defender 50 Windows Media Center 26, 27
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User’s Guide
Gateway desktop series