Gateway E-4100 9525329 - E-4100 User's Guide

Gateway E-4100 Manual

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  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 1
    Your Gateway Computer E-4100 user's guide Customizing Troubleshooting
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  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 3
    Out Your Gateway E-4100 Computer 1 Identifying your computer case style 2 Gateway Mid Tower Front 3 Gateway Mid Tower Back 5 Gateway Micro Tower Front 8 Gateway Micro Tower Back 10 Desktop to tower conversion 13 Identifying your model 14 Gateway model number 14 Gateway serial number
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    using Hibernate mode 83 Setting up an uninterruptible power supply 84 6 Restoring Software 87 Using the Restoration CDs 88 Reinstalling device drivers 89 Updating device drivers 91 Reinstalling programs 92 Reinstalling Windows 94 7 Upgrading Your Computer 97 Selecting a place to work 98
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    the system board 120 Gateway Micro Tower Case 124 Opening the case 124 Closing the case 127 Adding or replacing a CD, DVD, or diskette drive 128 Replacing the hard drive 133 Adding or replacing add-in cards 136 Replacing the power supply 138 Replacing the system board 140 Installing memory
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    Gateway Technical Support 180 Telephone support 181 Tutoring and training 182 Self-help 182 Tutoring 182 Training 183 A E-4100 Technical Reference 185 Features 186 System board layout 187 Section 1 188 Section 2 189 BIOS configuration jumper settings 190 System board specifications
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    features of your Gateway E-4100 computer. Read this chapter to learn: ■ How to identify the features of your Gateway computer ■ How to locate your computer's model and serial number ■ How to locate the Microsoft Certificate of Authenticity ■ How to locate the specifications for your computer ■ What
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    1: Checking Out Your Gateway E-4100 Computer Identifying your computer case style Use the following descriptions to identify your computer case style. Gateway Mid Tower Gateway Micro Tower The Gateway Mid Tower case has an access door on the front that covers the drive bays and other components
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    Gateway Mid Tower Front Gateway Mid Tower Front Your computer may contain any of the following components. CD/DVD/Recordable drive 5.25-inch drive bay cover 3.5-inch drive bay cover Diskette drive Power button CD/DVD eject button USB ports Diskette eject button Headphone jack (optional)
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    Your Gateway E-4100 Computer Component Icon Description CD/DVD/Recordable drive Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable CDs and DVDs (depending on drive type). For more information, see "Using the CD or DVD drive" on
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    USB ports Microphone jack Headphone/speakers (Line out) jack Audio input (Line in) jack Telephone jack (optional) Modem jack (optional) Kensington lock slot Case cover shipping screw Microsoft Certificate of Authenticity Ethernet (Network) jack Add-in card retention thumbscrew www.gateway.com 5
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    Chapter 1: Checking Out Your Gateway E-4100 Computer Component Power connector Voltage switch PS/2 mouse port PS/2 keyboard port USB ports Icon Description Plug the power cable into this connector. Before turning on your computer, make sure that this switch is in the correct position for the
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    Ethernet (Network) jack Add-in card retention thumbscrew Secure your computer to an object by connecting a Kensington cable lock to this slot. Remove this screw before opening the case. The Microsoft Certificate of Authenticity (COA) contains your Windows product key. Plug an Ethernet network cable
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    Chapter 1: Checking Out Your Gateway E-4100 Computer Gateway Micro Tower Front Your computer may contain any of the following components. CD/DVD eject button CD/DVD/Recordable drive Power button Zip drive eject button Zip drive Diskette drive Diskette eject button USB ports Microphone jack
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    Gateway Micro Tower Front Component CD/DVD eject button CD/DVD/Recordable drive Zip drive eject button Zip drive Diskette drive Diskette eject button Power button USB ports Icon Description Press this button to open the CD or DVD drive tray. For more information, see "Using the CD or DVD drive"
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    Gateway E-4100 Computer Gateway Micro Tower Back Your computer may contain any of the following components. PS/2 keyboard port USB ports Serial port Monitor port USB ports Microphone jack PS/2 mouse port Kensington lock slot Case cover shipping screw Parallel port Ethernet (Network) jack Audio
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    screw before opening the case. Plug a parallel device (such as a printer) into this port. Plug an Ethernet network cable or a device (such as a DSL or cable modem) into this jack. Plug an external audio input source (such as a stereo) into this jack so you can record sound on your computer. This
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    1: Checking Out Your Gateway E-4100 Computer Component Headphone/speakers (Line out) jack Voltage switch Icon Description Plug powered, analog front speakers, an external amplifier, or headphones into this jack. This jack is color-coded green. Before turning on your computer, make sure that
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    Gateway Micro Tower Back Desktop to tower conversion You can convert your Gateway Micro Tower case from desktop to tower configuration using the rotating foot included with your system. www.gateway.com 13
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    sticker on the front or top of your computer case. ■ Printed on the customer invoice that came with your computer. The invoice also contains your customer ID number. ■ Displayed in HelpSpot in Windows XP. Click Start, Help and Support, then click View product serial number. 14 www.gateway.com
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    Identifying your model Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer case includes the product key code for your operating system. www.gateway.com 15
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    computer, such as memory size, memory type, and hard drive size, go to the My Computer Info link in HelpSpot or visit Gateway's eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. In Windows XP, view your computer
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    Finding your specifications You can also find out more about your computer at the Gateway eSupport site. Visit support.gateway.com. For more information, see "Using eSupport" on page 37. www.gateway.com 17
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    to link your computers wirelessly. Ethernet networking kits use network cabling to link your computers. Imaging equipment A digital camera lets you take pictures that you can view and edit on your computer. A digital video camera lets you take videos and pictures that you can view and edit on
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    hard drive" on page 133. Memory Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory. For more information, see "Installing memory" on page 144. Uninterruptible power supplies
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    Chapter 1: Checking Out Your Gateway E-4100 Computer 20 www.gateway.com
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    2 Setting Up Your Computer This chapter provides basic information about your Gateway computer. Read this chapter to learn how to: ■ Use your computer safely ■ Start and turn off your computer ■ Restart (reboot) your computer 21
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    a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. An uninterruptible power supply (UPS) supplies battery power to your computer during a power failure. Although you cannot run your computer for an extended period of time
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    . Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter on your monitor. ■ Use soft, indirect lighting in your work area. Do not use your computer in a dark room. ■ Avoid focusing your eyes on your computer screen for long periods of time. Look away from
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    your spine. You can use a pillow or cushion to provide extra back support. Setting up your computer and computer accessories ■ Set up the monitor so the top is no higher than eye level, the monitor controls are within reach, and the screen is tilted to be perpendicular to your line of sight. ■ Place
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    Working safely Sitting at your computer ■ Avoid bending, arching, or angling your wrists. Make sure that they are in a relaxed position when you type. ■ Do not stretch your muscles, and relieve your eyes. ■ Find ways to break up the work day, and schedule a variety of tasks. www.gateway.com 25
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    2: Setting Up Your Computer Starting your computer To start your computer: 1 Connect the cables to your computer using the setup poster. 2 Turn on the monitor. 3 Turn on your computer and speakers. 4 If you are starting your computer for the first time, follow the on-screen instructions to set up
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    , certain components in the power supply and system board remain energized. In order to remove all electrical power from your computer, unplug the power cord and modem cable from the wall outlets. We recommend disconnecting the power cord and modem cable when your computer will not be used for long
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    . The Task Manager window opens. 2 Click the Applications tab, then click the program that is not responding. 3 Click End Task. 4 If your computer does not respond, turn it off, wait ten seconds and turn it on again. Important If your computer does not turn off, press and hold the power button for
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 35
    3 Getting Help This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access: ■ HelpSpot™ ■ Do More With Gateway ■ Online help ■ Gateway Web site 29
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    features of your Gateway computer. HelpSpot also has an area called Who to contact for help that helps you find the right resource at Gateway to answer your questions or help solve your problems. To start HelpSpot in Windows XP: ■ Click Start, then click Help and Support. HelpSpot opens. If this is
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 37
    HelpSpot You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your mouse, and other tasks, click the Using your Gateway computer link on the HelpSpot main page. www.gateway.com 31
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    (keyword) in the Search box located at the top of any HelpSpot screen, then click the arrow button. Search box Search results header Search results to search for and access these topics. ■ Gateway.com Search - These topics are located on the Gateway Web site and contain the words you entered in
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    list of your search results, click the results header for the type of results you want to view. To view a topic, click the topic name in the Search Results list. HelpSpot videos HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 40
    , a tool that provides additional information about using your Gateway computer for digital music, digital photography, digital video, gaming, and other programs. To access Do More With Gateway in Windows XP, click Start, then click Do More With Gateway. Click the topics listed on the left-side of
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    program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button. You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www
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    Help Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your system. Visit the Gateway eSupport Web site at support.gateway.com. 36 www.gateway.com
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    of how-to articles and videos on topics such as making audio CDs and installing a hard drive. Downloads tab The Downloads tab provides the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your system. Click All Downloads to walk through
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    Chapter 3: Getting Help 38 www.gateway.com
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    4 Using Drives and Multimedia This chapter provides information on using the multimedia capabilities of your computer. Read this chapter to learn how to: ■ Use the diskette drive ■ Use the CD or DVD drive ■ Record your own CDs and DVDs 39
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    (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Warning Do not expose diskettes to water or magnetic fields. Exposure could damage the data on the diskette. Diskette drive Activity light Eject button 40 www.gateway.com
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    the label side facing up. The diskette locks into the drive and the diskette eject button pops out. 2 To access a file on the diskette in Windows XP, click Start, then click My Computer. Double-click the drive letter (for example, the A: drive), then double-click the file name. - OR - To access
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    and data to DVD-RAM, DVD-R, or DVD-RW discs. For more information, see "Creating CDs and DVDs" on page 45. Install programs, play audio CDs, play DVDs, access data, and record video and data to DVD+R, or DVD+RW discs. For more information, see "Creating CDs and DVDs" on page 45. 42 www.gateway.com
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    Inserting a CD or DVD CD or DVD drive Using the CD or DVD drive Eject button Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. www.gateway.com 43
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    DVD: 1 Press the eject button next to the CD or DVD drive. The CD or DVD drive tray opens. 2 Place the disc in the tray with the label facing up. Important When you place a side you want to play is facing up. 3 Press the eject button again. The CD or DVD drive tray closes. 44 www.gateway.com
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 51
    use Nero Express to copy tracks from a music CD to your hard drive, copy or create data CDs and DVDs, create music CDs, create video DVDs, and more. Important We recommend that you do not use your computer for other tasks while creating CDs or DVDs. Important Important If you record copyrighted
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    Chapter 4: Using Drives and Multimedia Copying a CD or DVD To copy a music CD, data CD, or data DVD: 1 Click Start, All Programs, Burn a CD or Data DVD, Nero Programs, then click Nero Express. Nero Express opens. 46 www.gateway.com
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    The Select source and destination screen opens. 3 Insert the music CD or data CD or DVD you want to copy into your recordable drive. If you have two drives, insert the disc in your non-recordable drive. 4 Click the arrow to open the Source drive list, then click the drive that contains your source
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    Chapter 4: Using Drives and Multimedia 7 Click Burn. The Nero's Title and CD Database dialog box opens. 48 www.gateway.com
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    , writable CD or DVD, then wait for the message box to close. Nero Express copies the files from your hard drive to the writable CD or DVD. 10 When a message tells you that the recording is complete, click OK. 11 Click Next to return to the main Nero Express screen. 12 Click Exit. www.gateway.com
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    DVD, Nero Programs, then click Nero Express. Nero Express opens. 2 Insert a blank, writable CD or DVD into your recordable drive. 3 If a dialog box opens, click Take no action, then click OK. 4 Move your pointer over Data, then click Data Disc. The Disc Content screen opens. 50 www.gateway.com
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    arrow to open the Location list, then click a drive or folder, or you can click folders in the Name list. Press and hold the CTRL key to select multiple files. 7 Click Add. You can continue to select files and click Add. 8 After you select all your files, click Finished. www.gateway.com 51
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    recorder list, then click your recordable drive. 11 Click Burn. The Burning Process screen opens and Nero Express burns the files to the CD. 12 When a message tells you that the recording is complete, click OK. 13 Click Next to return the main Nero Express screen. 14 Click Exit. 52 www.gateway.com
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    , Burn a CD or Data DVD, Nero Programs, then click Nero Express. Nero Express opens. 2 Insert the music CD that has the tracks you want to copy into your CD drive. 3 If an Audio CD dialog box opens, click Take no action, then click OK. 4 Click More. The Nero Toolbar opens. www.gateway.com 53
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    Chapter 4: Using Drives and Multimedia 5 Click the Save Tracks icon. The Nero's Title and CD Database dialog box opens. 6 Wait until the dialog box closes. - OR Click Cancel. 54 www.gateway.com
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    Creating CDs and DVDs 7 If a message box opens, click OK. The Save Tracks dialog box opens. 8 Click the arrow button to open the Output file format list, then click the format you want for the saved tracks. 9 To record all the tracks, click GO. The recording process begins. - OR - To record
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    and you can view all files on your computer. ■ MP3 Disc to create a CD using MP3 files. You can play the CD on your computer or a player that supports MP3 files. ■ WMA disc to create a CD using WMA files. You can play the CD on your computer or a player that supports WMA files. 56 www.gateway.com
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    The screen you use to add files opens. Creating CDs and DVDs www.gateway.com 57
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    to the folder that contains the files you want to add. You can click the arrow to open the Location list, then click a drive or folder, or you can click folders in the Name list. Press and hold the CTRL key to select multiple files. 7 Click Add. You can
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    recorder list, then click your recordable drive. 11 Click Burn. The Burning Process screen opens and Nero Express burns the files to the CD. 12 When a message tells you that the recording is complete, click OK. 13 Click Next to return the main Nero Express screen. 14 Click Exit. www.gateway.com 59
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    can use: ■ Nero BackItUp to create a backup of files on your hard drive, then use BackItUp to restore the files you backed up in case of a hard drive failure, virus, or other problem. ■ Nero CD-DVD Speed to test your CD and DVD drives for transfer rates, load and eject times, seek and access times
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    5 Maintaining Your Computer This chapter provides basic information about maintaining your computer hardware and software. Read this chapter to learn how to: ■ Care for your computer ■ Protect your computer from viruses ■ Manage hard drive space ■ Back up files ■ Clean your computer 61
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    The case, although strong, is not made to support extra weight. ■ When transporting your computer, we recommend that you put it in the original packaging materials. ■ Keep diskettes and your computer away from magnetic fields. Magnetic fields can erase data on both diskettes and hard drives. ■ Avoid
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    if a document that you are opening contains a macro that might have a virus. ■ Periodically updating the Norton AntiVirus program to protect against the latest viruses. Help and Support For more information about protecting your computer against viruses in Windows XP, click Start, then click Help
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    To scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2003. Norton AntiVirus opens. Scan for viruses 2 Click Scan for Viruses. Scan 3 Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Scan. 64 www.gateway.com
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    Click Start, All Programs, Norton AntiVirus, then click LiveUpdate - Norton AntiVirus. The LiveUpdate wizard opens. 3 Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. 4 When the program has finished, click Finish. www.gateway.com 65
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    can use to manage your hard drive. Checking hard drive space To check hard drive space: 1 In Windows XP, click Start, then click My Computer. The My Computer window opens. - OR In Windows 2000, double-click the My Computer icon. The My Computer window opens. 2 Right-click the drive that you want to
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    files, to free hard drive space. To use the Windows Disk Cleanup program: 1 In Windows XP, click Start, then click My Computer. The My Computer window opens. - OR In Windows 2000, double-click the My Computer icon. The My Computer window opens. 2 Right-click the hard drive that you want to delete
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    -checking if you encounter hard drive problems. To check the hard drive for errors: 1 In Windows XP, click Start, then click My Computer. The My Computer window opens. - OR - In Windows 2000, double-click the My Computer icon. The My Computer window opens. 2 Right-click the hard drive that you want
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    it found. 6 Correct any problems that are found by following the on-screen instructions. 7 Click OK. Help and Support For more information about checking the hard drive for errors in Windows XP, click Start, then click Help and Support. Type the keyword checking for disk errors in the HelpSpot
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    connected to a network, log off before starting Disk Defragmenter. Network communication may stop the defragmentation process and cause it to start over. To defragment the hard drive: 1 In Windows XP, click Start, then click My Computer. The My Computer window opens. - OR - In Windows 2000, double
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    in the top-right corner to close the Disk Defragmenter window. Help and Support For more information about defragmenting the hard drive in Windows XP, click Start, then click Help and Support. Type the keyword defragmenting in the HelpSpot Search box , then click the arrow. www.gateway.com 71
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    complete hard drive backup. For more information, see "Creating CDs and DVDs" on page 45. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway's Add-on Sales department or visit the Accessories Store at accessories.gateway.com. Help and Support For
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    and follow the on-screen instructions to customize the task. Important Your computer must be on during scheduled tasks. If your computer is off, scheduled tasks will not run. Help and Support For more information about using the Scheduled Tasks Wizard in Windows XP, click Start, then click
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    ■ Cotton swabs ■ A CD or DVD drive cleaning kit Cleaning the exterior Warning When you shut down your computer, the power turns off, but some electrical current still flows through your computer. To avoid possible injury from electrical shock, unplug the power cord and modem cable from the wall
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    under the keys. If you spill liquid on the keyboard, turn off your computer and turn the keyboard upside down. Let the liquid drain, then let the to clean the monitor screen. Squirt a little cleaner on the cloth (never directly on the screen), and wipe the screen with the cloth. www.gateway.com 75
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    the mouse If the mouse pointer begins moving erratically across the computer screen or becomes difficult to control precisely, cleaning the mouse will likely improve its accuracy. Clean your optical mouse by wiping the , lint, or dirt from the mouse ball with a soft cloth. 76 www.gateway.com
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    your computer 4 Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers 5 Replace the mouse ball and lock the retaining ring into place. Help and Support For a video tutorial about cleaning the mouse in Windows XP, click Start, then click Help and Support. Type
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    power is interrupted, the information is lost. ■ Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your computer completely off. The next time you turn on your computer, it reads the memory information from the hard drive and opens the
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    power saving modes If your computer ...and you want is... to... ...then On Enter In Windows XP, click Start, Turn off computer, then Standby mode click Standby. - OR - In Windows 2000, click Start, then click Shut Down. Click the arrow button to open the What do you want your computer
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    Chapter 5: Maintaining Your Computer Changing the power scheme To change the power scheme: 1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. - OR In Windows 2000, click Start, Settings
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    button to open the System standby, Turn off monitor, or Turn off hard disks list, then click the time you want. To save your custom power scheme, click Save As and type a name for the scheme. 4 Click OK. Help and Support For more information about changing the power scheme in Windows XP, click
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    Chapter 5: Maintaining Your Computer 3 Click the Advanced tab. 4 Click the arrow button to open a Power buttons list, then click the power setting mode you want to use. 5 Click OK. Help and Support For more information about changing the power management settings in Windows XP, click Start, then
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    1 In Windows XP, click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance. - OR In Windows 2000, click Start, Settings, then click Control Panel. The Control Panel window opens. 2 Click/Double-click the Power
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    a System hibernates list, then click the time you want to use. -OR- Open the Power Options Properties dialog box, then click the Advanced tab. Hibernate is now an option in the Power buttons lists. ■ As a manually-selected power savings mode: In Windows XP, click Start, then click Turn Off Computer
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    . 7 Click Finish, then click OK. Help and Support For more information about setting up an uninterruptable power supply in Windows XP, click Start, then click Help and Support. Type the keyword uninterruptable power supply in the HelpSpot Search box , then click the arrow. www.gateway.com 85
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    Chapter 5: Maintaining Your Computer 86 www.gateway.com
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    6 Restoring Software Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows 87
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    in Windows XP, click Start, then click Help and Support. Type the keyword troubleshooting in the HelpSpot Search box , then click the arrow. ■ See the Troubleshooting section of this guide. If these steps do not resolve the problem, use the Gateway Restoration CDs to reinstall device drivers or
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    Insert the red Drivers CD into the CD or DVD drive. 2 If this is the first time you have inserted the CD, accept the End User License Agreement (EULA) by clicking Yes, I accept it, then clicking Continue. 3 If you are prompted to select your Gateway computer type, click E-Series / Business Use, then
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    the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. 8 To find driver locations for installation on another computer, click the E-Series Drivers tab, select your E-Series Model and Operating System, then click Search. 9 Browse the
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    opens when you restart your computer, follow the on-screen instructions. Help and Support For more information about updating device drivers in Windows XP, click Start, then click Help and Support. Type the keyword updating drivers in the HelpSpot Search box , then click the arrow. www.gateway
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    on-screen instructions. 4 Insert the yellow Applications CD into the CD or DVD drive. 5 If this is the first time you have inserted the CD, accept the End User License Agreement (EULA) by clicking Yes, I accept it, then clicking Continue. 6 If you are prompted to select your Gateway computer type
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    to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. Help and Support For more information about reinstalling programs in Windows XP, click Start, then click Help and Support. Type the keyword installing programs in the
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    15. To reinstall Windows XP or Windows 2000, and the device drivers: Caution Back up your personal files before you use this option. All files on your computer will be deleted! 1 Insert the red Drivers CD into the CD or DVD drive. 2 Restart your computer. 3 Select 2. Boot from CD-ROM. 4 Select
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    program copies files to your hard drive. When your computer restarts, do NOT press any key to boot from CD. 15 Follow the on-screen instructions to set your Regional and Language Options. 16 If you are prompted to select your Gateway computer type, click E-Series / Business Use, then click Continue
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    Chapter 6: Restoring Software 96 www.gateway.com
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    to learn how to: ■ Identify your case style ■ Open the computer case ■ Remove and install drives and components ■ Remove and install add-in cards ■ Remove and install system boards ■ Add memory ■ Change the battery You must open the computer case to upgrade or replace components. If you are not
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    so you can test your computer after installation ■ Is near a telephone (in case you need help from Gateway Technical Support). The telephone must be directly connected to a telephone jack and cannot be connected to your computer Gathering the tools you need Some tools and supplies that you may need
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    guidelines every time you open the computer case. Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer and unplug the power cord and modem and network cables before opening the case. Before opening the computer case, follow these guidelines: ■ Turn
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    your computer case style. Gateway Mid Tower Gateway Micro Tower The Gateway Mid Tower case has an access door on the front that covers the drive bays and other components. For information on the Gateway Mid Tower case, see "Gateway Mid Tower Case" on page 101. The Gateway Micro Tower has
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    , network, and all peripheral device cables. 4 Press the power button to drain any residual power from your computer. 5 If your case cover has a case cover shipping screw installed on the back of the case, remove the screw. For information about the location of the screw, see "Gateway Mid Tower Back
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    Chapter 7: Upgrading Your Computer 6 Push in on the cover release handle. 102 www.gateway.com
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    7 Pull the side panel away from the case. Gateway Mid Tower Case www.gateway.com 103
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    Chapter 7: Upgrading Your Computer Closing the case To close the computer case: 1 Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. 2 Align the door tabs into the case notches. Case notches 104 www.gateway.com
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    inch drives, such as diskette drives. To add or replace a CD, DVD, or diskette drive: 1 Identify your computer case style. For more information, see "Identifying your computer case style" on page 100. 2 Open the case by following the instructions in "Opening the case" on page 101. www.gateway.com
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    an empty drive bay. - OR If you are replacing a drive, disconnect the drive cables, noting their locations and orientation. (You will reconnect the cables after you install the new drive.) See the drive documentation for further instructions. Power cable Data ribbon cable 106 www.gateway.com
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    Gateway Mid Tower Case 4 If there is a shipping screw installed next to the release lever, remove the screw, then slide the release lever toward the rear of the case. www.gateway.com 107
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    the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the drive (typically on the side closest to the power supply connection). See the drive documentation for further instructions. 9 Close the case by following the instructions in "Closing the case" on page 104. 108 www.gateway.com
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    Gateway Mid Tower Case Adding or replacing a hard drive Use these instructions to add or replace hard drives. To replace a hard drive: 1 Identify your computer case style. For more information, see "Identifying your computer case style" on page 100. 2 Open the case by following the instructions in "
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    Chapter 7: Upgrading Your Computer 4 Slide the release lever toward the open side of the case. 110 www.gateway.com
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    the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the drive (typically on the side closest to the power supply connection). See the drive documentation for further instructions. 9 Close the case by following the instructions in "Closing the case" on page 104. www.gateway.com 111
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    7: Upgrading Your Computer Adding or replacing add-in cards An add-in card is a card used in the computer to add functionality to the system. Use the following instructions to replace, add, or reseat an add-in card. To replace, add, or reseat an add-in card: 1 Identify your computer case style
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    Gateway Mid Tower Case 5 Remove the retention thumbscrew that secures the card retention cover to the case, then flip the add-in card retention cover open. www.gateway.com 113
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    Chapter 7: Upgrading Your Computer 6 If you are replacing an add-in card, remove the old add-in card. You can slightly seesaw the card end-to-end to loosen the card, but do not bend the card sideways. Warning Do not touch the contacts on the bottom part of the add-in card. Touching the contacts
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    installation instructions. Replacing the power supply To replace the power supply: 1 Identify your computer case style. For more information, see "Identifying your computer case style" on page 100. 2 Open the case by following the instructions in "Opening the case" on page 101. www.gateway.com
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    Chapter 7: Upgrading Your Computer 3 For more stability, place your computer on its side. To avoid scratching the case, place it on a towel or other non-abrasive surface. 116 www.gateway.com
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    Gateway Mid Tower Case 4 Disconnect the power supply cables from all components (such as, hard drives, CD/DVD/Recordable drives, and the system board), noting their locations and orientation. (You will reconnect the cables after you install the new power supply.) www.gateway.com 117
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    Chapter 7: Upgrading Your Computer 5 Flip the power supply retention clip out. 118 www.gateway.com
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    Gateway Mid Tower Case 6 Slide the power supply toward the front of the case, then up. 7 Install the new power supply into the case, then flip the power supply retention clip in until it locks into place. 8 Reconnect the power supply cables using your notes from Step 4. See the power supply
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    Remove all of the add-in cards by following the instructions in "Adding or replacing add-in cards" on page 112. 5 Disconnect the power and data cables from the system board, noting their locations and orientation. (You will reconnect the cables after you install the new board.) 120 www.gateway.com
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    Gateway Mid Tower Case 6 Remove the thumbscrew using a screwdriver, coin, or your fingers. Thumbscrew (approximate location) www.gateway.com 121
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    Chapter 7: Upgrading Your Computer 7 Slide the system board toward the front of the case, then up and out of the case. The system board standoffs slide out of the keyhole slots. Standoff Keyhole slot 8 Slide the new system board into the keyhole slots and lock it into place with the thumbscrew.
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    Gateway Mid Tower Case 9 Reconnect the power and data cables using your notes from Step 5. See the system board documentation for further instructions. 10 Reinstall the add-in cards by following the instructions in "Adding or replacing add-in cards" on page 112. 11 Close the case by following the
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    parts, turn off your computer, then unplug the power cord and modem cable before opening the case. To open the Gateway Micro Tower case: 1 Identify your computer case style. For more information, see "Identifying your computer case style" on page 100. 2 Follow the instructions in "Preventing static
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    7 Pull up on the cover release handle. Gateway Micro Tower Case 8 Lift the side panel up. www.gateway.com 125
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    Chapter 7: Upgrading Your Computer 9 Lift the side panel away from the case. 126 www.gateway.com
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    the case Gateway Micro Tower Case To close the Gateway Micro Tower case: 1 Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. 2 Align the door tabs into the case notches. Case notches 3 Swing the side panel toward the case
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 134
    add or replace a CD, DVD, or diskette drive: 1 Identify your computer case style. For more information, see "Identifying your computer case style" on page 100. 2 Open the case by following the instructions in "Opening the case" on page 124. 3 Push in on the bezel release tab. 128 www.gateway.com
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    the right-side bezel tabs unhook from the computer case. 5 If you are replacing a drive disconnect the drive cables, noting their locations and orientation. (You will reconnect the cables after you install the new drive.) See the drive documentation for further instructions. www.gateway.com 129
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    Chapter 7: Upgrading Your Computer 6 Unlock the release lever. 130 www.gateway.com
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    front of the case. 10 Reconnect the drive cables using your notes from Step 5. The red-striped edge of the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the drive (typically on the side farthest from the power supply connection). See the drive documentation for further instructions
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    bezel tabs into the slots on the right side of the computer case, then swing the left side of the bezel in, towards the case, until the left-side bezel release tab locks into place. Bezel tabs 12 Close the case by following the instructions in "Closing the case" on page 127. 132 www.gateway.com
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    a hard drive: 1 Identify your computer case style. For more information, see "Identifying your computer case style" on page 100. 2 Open the case by following the instructions in "Opening the case" on page 124. 3 Remove the front bezel by following the instructions in "Adding or replacing a CD, DVD
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    7: Upgrading Your Computer 5 If you are replacing a drive, disconnect the drive cables, noting their locations and orientation. (You will reconnect the cables after you install the new drive.) See the drive documentation for further instructions. 6 Pivot the hard drive cage away from the drive cage
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    data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the drive (typically on the side farthest from the power supply connection). See the drive documentation for further instructions. 11 Close the case by following the instructions in "Closing the case" on page 127. www.gateway.com 135
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    reseat an add-in card: 1 Identify your computer case style. For more information, see "Identifying your computer case style" on page 100. 2 Open the case by following the instructions in "Opening the case" on page 124. 3 Disconnect any cables that are attached to the card, noting their locations and
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    Gateway Micro Tower Case 5 If you are replacing an add-in card, remove the old add-in card. You can slightly seesaw the card end-to-end to loosen the card, but do not bend the card sideways. Warning Do not touch the contacts on the bottom part of the add-in card. Touching the contacts can cause
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    "Identifying your computer case style" on page 100. 2 Open the case by following the instructions in "Opening the case" on page 124. 3 Remove the front bezel by following the instructions in "Adding or replacing a CD, DVD, or diskette drive" on page 128. 4 Disconnect the power supply cables from all
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    Gateway Micro Tower Case 5 Rotate the power supply retention clip away from the power supply. 6 Slide the power supply toward the front of the case, then up. 7 Install the new power supply into the case, then rotate the power supply retention clip toward the power supply. www.gateway.com 139
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    in "Opening the case" on page 124. 3 Remove the front bezel by following the instructions in "Adding or replacing a CD, DVD, or diskette drive" on page 128. 4 Remove all of the add-in cards by following the instructions in "Adding or replacing add-in cards" on page 136. 5 Remove the power supply by
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 147
    Gateway Micro Tower Case 6 Press down on the two cooling fan release clips. 7 Lift up on the cooling fan, unplug the power cable from the system board, then remove the cooling fan. www.gateway.com 141
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    Chapter 7: Upgrading Your Computer 8 Remove the thumbscrew using a screwdriver, coin, or your fingers. Thumbscrew (approximate location) 142 www.gateway.com
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    the power and data cables using your notes from Step 4. See the system board documentation for further instructions. 12 Reinstall the add-in cards by following the instructions in "Adding or replacing add-in cards" on page 136. 13 Close the case by following the instructions in "Closing the case" on
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    board. To install or replace DIMM memory: 1 Identify your computer case style. For more information, see "Identifying your computer case style" on page 100. 2 Open the case by following the instructions for your case style. 3 Find the memory module banks on your system board. 144 www.gateway.com
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    Installing memory 4 If your system board has single-channel memory, fill the DIMM 0 memory slot. When adding memory, fill the DIMM 1 memory slot. DIMM 0 DIMM 1 - OR - www.gateway.com 145
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    Chapter 7: Upgrading Your Computer If your system board has dual-channel memory, fill the Channel A/DIMM 0 memory slot AND the Channel B/DIMM 0 memory slot with matching DIMMs. Matching DIMMs are the same size, density, and technology. When adding memory, fill the Channel A/DIMM 1 memory slot AND
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    the instructions for your case style. 8 Reconnect the cables and the power cord. 9 Turn on your computer. Windows starts and the Windows desktop appears. 10 In Windows XP, click Start, Control Panel, then click Performance and Maintenance (if in Category view). Click/Double-click System. The
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    Chapter 7: Upgrading Your Computer In Windows 2000, right-click the My Computer icon, then click Properties. The amount of memory in your computer is shown at the bottom of the System Properties dialog box in the General tab. 148 www.gateway.com
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    case style. For more information, see "Identifying your computer case style" on page 100. 5 Open the case by following the instructions for your case style. 6 Locate the old battery on the system board and note its orientation. You will need to install the new battery the same way. www.gateway
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 156
    into the socket until it snaps into place. 9 Close the case by following the instructions for your case style. 10 Reconnect all external cables and the power cord. 11 Turn on your computer. 12 Open the BIOS Setup utility. 13 In the BIOS Setup utility, restore any settings that you wrote down in Step
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 157
    8 Using the BIOS Setup Utility This chapter provides information about the BIOS Setup utility. Read this chapter to learn how to: ■ Open the BIOS Setup utility ■ Update the BIOS ■ Set the BIOS configuration jumper 151
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    Using the BIOS Setup Utility Opening the BIOS Setup utility The BIOS Setup utility stores the basic settings for your computer. These settings include basic system hardware configuration, system resource settings, and password security. These settings are stored and saved even when the power is off
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 159
    menu screen of a typical BIOS Setup utility. Your BIOS Setup utility may vary from the illustration below. BIOS Setup Utility Main Advanced Security Power Boot Exit BIOS Version Processor Type Processor Speed System Bus Speed System Memory Speed Cache RAM Total Memory Memory Bank 0 Memory Bank
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    instructions for updating the BIOS that are included in the self-extracting file that you can download from the technical support area of Gateway's Web site. Setting the BIOS configuration jumper The system board has a configuration jumper related to the BIOS. Place a jumper on specific pins
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    This chapter provides some solutions to common computer problems. Read this chapter to learn how to: ■ Troubleshoot typical hardware and software problems ■ Get telephone support ■ Use automated troubleshooting systems ■ Get tutoring and training If the suggestions in this chapter do not
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 162
    bodily injury, do not attempt to troubleshoot your computer problem if: ■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped ■ The case was damaged Instead, unplug your computer and contact a qualified computer technician. 156 www.gateway.com
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    before the problem started, review the procedures you performed and make sure that you followed each instruction. ■ Make sure that your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing
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    Chapter 9: Troubleshooting Software support tools Your system may include the following support tool to help you diagnose and fix problems: ■ PC Doctor is a comprehensive hardware diagnostic and system information tool that can test your computer and determine its configuration. PC Doctor provides
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    151. ■ Make sure that the drive is configured correctly by following the instructions in the drive documentation. ■ Open your computer case and make sure that the cables are connected correctly to the CD or DVD drive and the IDE connector on the system board or controller card. www.gateway.com 159
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    is the last drive on the cable (the drive farthest from the card), make sure that the CD or DVD drive is terminated. For more information about SCSI device configurations, see the drive documentation or download the documentation from the Gateway Web site. ■ Reinstall the device driver. For more
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 167
    to an AC power source and your computer is turned on. ■ Open the computer case and make sure that the power supply cable is connected correctly to the system board. ■ Open the computer case and make sure that the power button cable is connected correctly to the system board. www.gateway.com 161
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    computer. ■ Open the computer case and make sure that the cables are connected correctly to the diskette drive and the system board. The red-striped edge of the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the diskette drive (typically on the side farthest from the power supply
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 169
    computer. ■ Open the computer case and make sure that the cables are connected correctly to the diskette drive and the system board. The red-striped edge of the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the diskette drive (typically on the side farthest from the power supply
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    deleted files in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search box , then click the arrow. Hard drive You see an "Insufficient disk space" error message ■ Delete unnecessary files from the hard drive using Disk Cleanup. For more
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    , see "Reinstalling device drivers" on page 89. ■ Open the computer case and reseat the drive controller. Also make sure that the controller and power cables are connected to the drive. For more information, see "Adding or replacing a hard drive" on page 109 or "Replacing the hard drive" on page 133
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    correctly. Contact your ISP technical support for help. ■ Make sure that you do not have a problem with your modem. For more information, see "Modem (dial-up)" on page 168. Help and Support For more information about troubleshooting Internet connections in Windows XP, click Start, then click Help
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 173
    Troubleshooting ■ The complexity of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your computer People are sending you e-mail messages, but you have not received any mail ■ Click the receive button in
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 174
    information about troubleshooting memory errors in Windows XP, click Start, then click Help and Support. Type the keyword memory error in the HelpSpot Search box , then click the arrow. Modem (dial-up) Your modem does not dial or does not connect ■ Make sure that the modem cable is plugged into
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 175
    Troubleshooting To check the dialing properties in Windows XP: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 176
    is limited to 48K. Your ISP may not support 48K uploads. You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software. The server provides
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    Troubleshooting To access the gateway.your.way dial-up server: 1 Insert the red Drivers CD into the CD or DVD drive. 2 Click Help, then click Support Web Site. 3 To check your modem connection speed, click the Direct Dial option. After your modem connects, move the mouse pointer over the Dial-Up
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 178
    information is available, if a white screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. Help and Support For more information about modem troubleshooting in Windows XP, click Start, then click Help
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 179
    the modems first connect. If the handshaking sounds are too loud, you can turn down the modem volume. To turn down the modem volume in Windows XP: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware
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    that the monitor cable is connected to the video port on the back of your computer. ■ Check the port and cable for bent or damaged pins. ■ Reinstall the device driver. For more information, see "Reinstalling device drivers" on page 89. ■ Open your computer case and reseat the video card. For more
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 181
    Troubleshooting allows more light to pass through the screen for brighter colors and greater luminescence. and video card documentation. Mouse The mouse does not work ■ Make sure that the mouse cable is plugged in correctly. ■ Shut down and restart your computer. ■ Remove all extension cables and
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    Chapter 9: Troubleshooting Help and Support For a video tutorial about cleaning the mouse, click Start, Help and Support, Video tutorials, Maintaining your computer, then click Cleaning the mouse. Power My system is turned on but nothing is getting power ■ If your computer is plugged into a surge
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 183
    for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the printer is not set to work offline. To make sure that the printer is not set to work offline in Windows XP: 1 Click Start, then click Control Panel. The Control Panel window opens
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 184
    more information about printer troubleshooting in Windows XP, click Start, then click Help and Support. Type the keyword printer troubleshooter in the HelpSpot Search box , then click the arrow. To make sure that the printer is not set to work offline in Windows 2000: 1 Click Start, Settings
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 185
    Troubleshooting Help and Support For more information about sound troubleshooting in Windows XP, click Start, then click Help and Support. Type the keyword sound troubleshooter in the HelpSpot Search box , then click the arrow. www.gateway.com 179
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    bodily injury, do not attempt to troubleshoot your computer problem if: ■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped ■ The case was damaged Instead, unplug your computer and contact a qualified computer technician. ■ Have your client ID
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 187
    Telephone support Telephone support Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. How to reach 800-846-
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 188
    more how-to information about Windows XP, click Start, then click Help and Support. Type the keyword practice in the HelpSpot Search box , then click the arrow. Tutoring For help on using hardware or software that came with your Gateway computer, contact Gateway's fee-based tutorial hotline: ■ 800
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 189
    Resource Service description For more information In-Store Training at Gateway stores CD. Select from several easy-to-use learning libraries. www.gateway.com/training Online Training from Learn@Gateway More than 450 online courses are available from Learn@Gateway. All you have to do is go
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 190
    Chapter 9: Troubleshooting 184 www.gateway.com
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 191
    A E-4100 Technical Reference This Technical Reference covers information about your system board and its features. Read this Technical Reference to learn about system board: ■ Features ■ Connectors and jumpers ■ BIOS configuration jumper settings ■ Specifications 185
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 192
    Intel Pentium® 4 Northwood 478-pin, 800-megahertz (MHz) Front Side Bus (FSB) processors ■ Support for an Intel Celeron® processor in an mPGA478 socket with a 400-MHz system bus ■ Support for up to 4 gigabytes (GB) of 400-MHz DDR SDRAM ■ Memory configurations that can use Dual Channeling and Dynamic
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 193
    System board layout System board layout The following illustration shows the system board divided into two sections: 1 2 www.gateway.com 187
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 194
    drive cable connector Primary IDE cable connector Secondary IDE cable connector Auxiliary fan connector Intrusion detection header Standby power indicator LED Serial ATA connectors BIOS configuration jumper Front panel header USB front panel header Processor fan connector 188 www.gateway
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 195
    System board layout Section 2 Processor socket Auxiliary power connector AGP expansion slot PCI expansion slots Battery Auxiliary Line In connector Front panel audio connector jumper block Microphone jack Line Out jack (speakers) Line In jack USB ports Network jack Integrated video connector
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 196
    BIOS uses current configuration information and passwords. (1-2 position) For clearing passwords. The BIOS Setup utility runs automatically and the Maintenance menu is displayed. (2-3 position) For recovering the BIOS configuration. A BIOS recovery diskette is required. (no jumper) 190 www.gateway
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 197
    . Your system may contain optional equipment. All specifications are subject to change without notice or obligation. Form factor Processor Memory Chipset Video Audio USB Peripheral interfaces Expansion capabilities I/O Control microATX - 9.60 × 9.60 inches (243.84 × 243.84 mm) ■ Support for an
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 198
    FWH) ■ Support for ACPI, Plug and Play, and SMBIOS ■ Support for PCI Local Bus Specification Revision 2.2 ■ Suspend to RAM support ■ Wake on PCI, RS-232, front panel, PS/2 devices, and USB ports ■ Hardware monitoring and fan control ASIC ■ Voltage sense to detect out of range power supply voltages
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 199
    , and Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 200
    ), around the system for ventilation when you set up your work area. Never insert objects of any kind into the computer ventilation openings. ■ Some products are equipped with a three-wire power cord to make sure that the product is properly grounded when in use. The plug on this cord will fit only
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 201
    modem cables from the wall outlets before cleaning the system. ■ Unplug the system from the wall outlet and refer servicing to qualified personnel if: ■The power cord or plug is damaged. ■Liquid has been spilled into the system. ■The system does not operate properly when the operating instructions
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 202
    with this equipment are: shielded video cable when an external monitor is connected. These accessories are required to be used in order to ensure compliance with FCC rules. FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 203
    Commission (FCC) rules. On the computer or modem card is a label that contains the FCC network, the telephone company will notify you in advance that temporary discontinuance of service may be required. The telephone company may request that you disconnect the equipment until the problem
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 204
    network protective, operation, and safety requirements. The Department does not guarantee the equipment will In some cases, the inside wiring associated with a single-line individual service may be of the power utility, telephone lines, and internal metallic water pipe system, if present gateway.com
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 205
    safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as "Class 1 Laser Products" under a US Department of Health and Human Services (DHHS) Radiation Performance
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 206
    power circuits, or where it could fall into such power lines or circuits. Warning When installing or realigning an outside antenna system, extreme care should be taken to keep from touching such power component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 207
    publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 208
    Appendix B: Safety, Regulatory, and Legal Information 202 www.gateway.com
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 209
    updating 154 BIOS Setup utility 151 C cable lock 7, 11 camera 18 card installing 112, 136 reinstalling 112, 136 removing 112, 136 replacing 112, 136 retention thumbscrew 7 slots 189 troubleshooting 159 case closing 104, 124 identifying style 2, 100 opening 101, 124 See also Gateway Micro Tower case
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 210
    Customer Service Accounting 181 Sales 181 Warranty 181 D default printer 176 defragmenting hard drive 70 deleting files and folders 67 device drivers See drivers digital camera 9, 11 DIMM See memory Disk Cleanup 67 Disk Defragmenter 70 diskette eject button 4, 9, 40 inserting 40 troubleshooting 162
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 211
    16, 17 using 37 Ethernet jack 7, 11, 189 external audio jack 6, 11, 12 F fan connector 188 faxes troubleshooting 171 files backing up 72 deleting 67 troubleshooting 163 finding HelpSpot topics 32 specifications 16 floppy disk See diskette fragmentation 70 G Gateway eSupport 16, 17 model number
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 212
    site 36 Gateway Micro Tower case 2, 100 back view 10 closing 127 desktop conversion 13 front view 8 opening 124 replacing add-in cards 136 replacing drives 128, 133 replacing power supply 138 replacing system board 140 Gateway Mid Tower case 2, 100 back view 5 closing 104 front view 3 opening 101
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 213
    using CD drive 42 using diskette drive 40 using DVD drive 42 music tracks copying 53 N Nero Express 45 network jack 7, 11, 189 networking kit 18 non-technical support Accounting 181 Sales 181 Warranty 181 Norton Antivirus 63 O online help 30, 35 opening BIOS Setup utility 152 computer case 101
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 214
    11, 189 R RAM See memory rebooting computer 28 recordable drive 4, 9, 19 eject button 4, 9, 43 identifying drive 42 location 4, 9 replacing 105, 128 troubleshooting 159 using 42 reinstalling drivers 89 programs 92 software 92 Windows 94 removing files and folders 67 resetting computer 28 restarting
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 215
    180 tutorial service 181 telephone jack 6, 11 telephone support 180 testing CD drive 60 DVD drive 60 training CD 182 classroom 182 Gateway Learning Libraries 182 Learn@Gateway 182 troubleshooting add-in cards 159 audio 178 automated system 181 cards 159 CD drive 159 CD-RW drive 159 cleaning CD 161
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 216
    voltage switch 6, 12 volume adjusting modem 173 troubleshooting 178 W Web site Gateway 36 Windows installing 94 product key 7 Product Key Code 15 reinstalling 94 reinstalling drivers 89 updating drivers 91 working safely 23 Z Zip drive 19, 72 210
  • Gateway E-4100 | 9525329 - E-4100 User's Guide - Page 217
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Your Gateway Computer
Customizing
Troubleshooting
E-4100 user's
guide