Gateway E-4350 Gateway E-4350 Computer User's Guide

Gateway E-4350 Manual

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  • Gateway E-4350 | Gateway E-4350 Computer User's Guide - Page 1
  • Gateway E-4350 | Gateway E-4350 Computer User's Guide - Page 2
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    Contents 1 Getting Help 1 Help and Support 2 Searching for a topic 3 Using Your Computer guide 3 Online help 4 Gateway contact information 4 Identifying and injury from repetitive strain 18 Protecting from power source problems 18 Checking the voltage selection 18 Starting your computer 19
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    the case 43 Removing the front bezel 44 Closing the case 47 Installing memory 48 Replacing the system battery 50 6 Troubleshooting 53 Safety guidelines 54 First steps 54 Troubleshooting 55 Add-in cards 55 Audio 55 CD or DVD drives 55 Computer 56 Diskette drive 57 DVD drives 58 File
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    computers and the workgroup 75 Configuring the TCP/IP protocol 76 Setting up an Ethernet network 78 Configuring your router 80 Testing your network 82 Troubleshooting Your Ethernet network 83 A Safety, Regulatory, and Legal Information 85 Index 93 www.gateway.com iii
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    iv www.gateway.com
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    Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using Your Computer guide • Using online help • Contacting Gateway 1
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    Chapter 1: Getting Help Help and Support Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your
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    Using Your Computer guide Searching for a topic To search for a topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then click the arrow button. For each search, you receive the following search result types: ■ Suggested
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    the index, searching for a topic or keyword, or browsing through the online help. Gateway contact information For Technical Support, see the Gateway Business Service Plans guide that came with your system. Identifying your computer You can find your computer's serial number on a label on the
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    Chapter 2 Checking Out Your Gateway Computer • Identifying features • Locating your computer serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your computer • Purchasing accessories 5
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    Chapter 2: Checking Out Your Gateway Computer Front Your computer includes the following components. CD/DVD/ Recordable drives (optional) Drive indicator Diskette drive Power button/ power indicator USB ports IEEE 1394 ports Microphone jack Headphone jack 6 www.gateway.com
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    Front Component CD/DVD/Recordable drives Power button / Power indicator Diskette drive USB ports IEEE 1394 port Microphone jack (pink or red) Headphone jack (green) Icon Description Use these drives to listen to audio CDs, install games and programs, watch DVDs, and store large files onto
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    Chapter 2: Checking Out Your Gateway Computer Back Your computer includes the following components: Power connector Voltage switch PS/2 keyboard port Serial port Video/TV out jack TOSLink (optical digital audio) port Audio jacks USB ports VGA (monitor) port Case thumbscrew Kensington lock slot PS
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    Back Component Icon Description Power connector Plug the power cord into this connector. Voltage switch PS/2 keyboard port Before turning on your computer, make sure that this switch is in the correct position for the correct power available. The switch is preset at the factory with the
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    " on page 71 or see "Learning about the Internet" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. S-Video out jack (optional) Plug a standard S-Video cable into this optional jack. Plug the other
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    serial number The label on the side of your computer case contains information that identifies your computer serial number. Gateway Technical Support will need this information if you call for assistance. Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on
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    Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, visit Gateway's Support page at support.gateway.com. The Support page also has links to additional Gateway documentation and detailed specifications. 12 www.gateway.com
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    Accessories Accessories To order accessories, visit the Accessory Store at accessories.gateway.com. Memory Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory. Printers You
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    Chapter 2: Checking Out Your Gateway Computer USB flash drive Use a USB flash drive for storing files or transferring files to another computer. Uninterruptible power supplies A standby, uninterruptible power supply (UPS) protects your computer from data loss during a total power failure. A UPS uses
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    Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Connecting the modem and network • Installing peripheral devices 15
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    Chapter 3: Getting Started Working safely Before using your computer, read the following recommendations for setting up a safe and comfortable work area and avoiding discomfort and strain. Top of screen is not higher than eye level Hands and arms are parallel to the floor Screen is perpendicular
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    and relieve pressure on the back of your thighs. ■ Adjust the back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Setting up your computer and computer accessories ■ Set up the monitor so the top is no higher
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    , stretch your muscles, and relieve your eyes. ■ Find ways to break up the work day, and schedule a variety of tasks. Protecting from power source problems During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or
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    . 2 Turn on your computer. 3 If you are starting your computer for the first time, follow the on-screen instructions to set up your computer. Important Your computer has a built-in variable speed fan. In addition, your computer uses a powerful processor which produces heat. Both
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    the power button mode, see "Changing Power-Saving Settings" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. To turn off your computer: 1 Click Start, then click Turn Off Computer. The Turn Off
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    Restarting (rebooting) your computer Restarting (rebooting) your computer If your computer does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your computer to normal operation, you may have to
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    Chapter 3: Getting Started Using the keyboard Standard keyboard This keyboard is the basic model of keyboard available with your computer. Function keys Navigation keys Indicators Windows keys Application Directional key keys Numeric keypad Press these keys... Function keys Navigation keys
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    Using the keyboard Multifunction keyboard This keyboard is the full-featured model available with your computer. Function keys Navigation keys Indicators Windows keys Application Directional key keys Numeric keypad Press these keys... Function keys Navigation keys Indicators Windows keys
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    Chapter 3: Getting Started Special-function buttons Previous Stop Play/Pause Next Volume down Mute Help Search Volume up My Documents E-mail Internet Special-function buttons Icons Previous Play/Pause Press to... Return to the previous CD track or DVD chapter. Start or pause the play of
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    with cables. If a wireless keyboard came with your computer, use the instructions included in the box to set it up and use it. (Your , use the mute and volume control buttons on the keyboard. Tips & Tricks For instructions on how to adjust the volume in Windows, see "Adjusting the Volume" in Using
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    not plug-and-play. See the device documentation for detailed information and installation instructions. Help and Support For more information about installing peripheral devices, click Start, then click Help and Support. Type the keyword installing devices in the Search box , then click the arrow
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    Chapter 4 Using Drives and Ports • Using the diskette drive • Using CD or DVD drives 27
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    Chapter 4: Using Drives and Ports Using the diskette drive The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Activity indicator Diskette slot Eject button To use a diskette: 1 Insert the
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    Using the CD or DVD drive Using the CD or DVD drive You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your
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    Chapter 4: Using Drives and Ports Inserting a CD or DVD Activity indicator Manual eject hole Eject button Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. To
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    Tricks For more information about playing DVDs, see "Playing DVDs" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Creating CDs and DVDs You can use the CD and DVD burning program on your computer
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    Chapter 4: Using Drives and Ports 32 www.gateway.com
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    Chapter 5 Maintaining Your Computer • Caring for your computer • Updating Windows • Protecting your computer from viruses • Cleaning your computer • Restoring your system • Opening the computer case • Adding memory and replacing the battery 33
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    Internet. 2 Click Start, All Programs, then click Windows Update. 3 Click Scan for Available Updates. Help and Support For more information about Windows Update, click Start, then click Help and Support. Type the keyword Windows Update in the HelpSpot Search box , then click the arrow. 34 www
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    . You received a free, limited-time subscription to the Norton AntiVirus service when you purchased your computer. ■ Using the Norton® AntiVirus program . Help and Support For more information about protecting your computer against viruses, click Start, then click Help and Support. Type the
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    remove a virus: 1 If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. 2 Turn off your computer and leave it off for at received a free, limited-time subscription to the Norton AntiVirus service when you purchased your computer. To update Norton AntiVirus after
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    Cleaning your computer 3 Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. 4 When the program has finished, click Finish. Cleaning your computer Keeping your computer
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    Chapter 5: Maintaining Your Computer Cleaning the monitor To clean an LCD or flat panel display monitor, use a soft cloth and water to clean the LCD screen. Squirt a little water on the cloth (never directly on the screen), and wipe the screen with the cloth. Caution A flat panel display or LCD
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    Cleaning your computer 4 Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers 5 Replace the mouse ball and lock the retaining ring into place. To clean your optical mouse: ■ Wipe the bottom of the mouse with a damp lint-free cloth Cleaning CDs or DVDs Wipe from the
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    Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on-screen instructions. Help and Support For more information about System Restore, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search box , then click the arrow
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    Restoring your system Restoring your computer to the original configuration If Windows does not start or if the two previous procedures do not correct the problem, you may need to restore your computer to the original configuration. To restore your computer to the original configuration: 1 Turn on
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    Chapter 5: Maintaining Your Computer Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your
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    parts, turn off your computer, then unplug the power cord and modem cable before opening the case. To open the case: 1 Follow the instructions in "Preventing static electricity discharge" on page 42. 2 Shut down your computer, then disconnect the power cord and modem, network, and all peripheral
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    Chapter 5: Maintaining Your Computer Removing the front bezel Some upgrading procedures may require you to remove the front bezel. To remove the front bezel: 1 Open the case by following the instructions in "Opening the case" on page 43. 2 In the lower front area of the case, press the two bezel
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    Opening the case 3 Position the computer where you can grasp the front bottom edge of the bezel, then pull the bezel out and away from the case. www.gateway.com 45
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    Chapter 5: Maintaining Your Computer To replace the front bezel: 1 Align the latch pins with the computer latch holes. 2 Press the bezel firmly into place. 46 www.gateway.com
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    Closing the case Closing the case To close the case: 1 Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. 2 Align the tabs on the front of the panel into the case notches. 3 Swing the side panel toward the case until it is
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    correct type of memory module for your computer. Your computer uses DIMM memory. To install or replace DIMM memory: 1 Open the case by following the instructions in "Opening the case" on page 43. 2 Find the memory module banks on your system board. 3 If you are removing a DIMM from the memory
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    of the memory module should secure the memory module automatically. When the module is secure, you hear a click. 5 Close the case by following the instructions in "Closing the case" on page 47. 6 Reconnect the cables and the power cord. 7 Turn on your computer. Windows starts and the Windows desktop
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    the same or equivalent type recommended by the manufacturer. Dispose of used batteries following the manufacturer's instructions. To replace the battery: 1 Shut down your computer. 2 Open the case by following the instructions in "Opening the case" on page 43. 3 Locate the old battery on the system
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    7 Reconnect all external cables and the power cord. 8 Turn on your computer. Replacing the system battery www.gateway.com 51
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    Chapter 5: Maintaining Your Computer 52 www.gateway.com
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    Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems 53
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    42. Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: ■ Power cords or plugs are damaged ■ Liquid has the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.
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    Troubleshooting Troubleshooting 29. ■ Your computer may be experiencing some temporary memory problems. Shut down and restart your computer. ■ Some music CDs Make sure that the drive is configured correctly by following the instructions in the drive documentation. ■ Reinstall the device driver. Audio
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    Chapter 6: Troubleshooting ■ Make sure that the mute controls are turned off. For more documentation, or disc packaging. If the DVD movie does not play, the disc's regional code and your DVD drive's regional code may not match. Computer The computer will not start ■ Make sure that the power cord
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    Diskette drive Troubleshooting The diskette drive is not recognized ■ Shut down and restart for errors" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. If errors are detected and corrected, try
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    Troubleshooting . Help and Support For more information about restoring deleted files, click Start, then click Help and Support. Type the instructions on deleting unnecessary files, see "Using Disk Cleanup" in Using Your Computer which has been included on your hard drive. To access this guide
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    , then click Help and Support. Type the keyword file management in the Search box , then click the arrow. You see a "Data error" message This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For instructions on fixing hard drive
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    Support. Type the keyword troubleshooting connections in the Search box , then click the arrow. You see an "Unable to locate host" message and are unable to browse the Internet This problem lines in your residence or at your local telephone service ■ The condition of the Internet computers to which
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    restart your computer. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory the modem. Contact your telephone service to get the correct code to temporarily disable the service. Also make sure that the modem
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    Troubleshooting , crackling, or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate service. The telephone line may be too noisy. You cannot connect to the Internet ■ The ISP may be having technical difficulties. Contact your ISP for technical support
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    with a different communications program. The problem may be with just one program. ■ Review the troubleshooting information under "Internet" on page you can upload data is limited to 48K. Your ISP may not support 48K uploads. Your fax communications program only sends and receives faxes at 14,400
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    pass diagnostics. Help and Support For more information about modem troubleshooting, click Start, then click Help and Support. Type the keyword modem troubleshooting in the Search box hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. 64 www.gateway.
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    Troubleshooting Help and Support For more information about changing the screen resolution, click Start, then click Help and Support. Type the keyword screen resolution in the Search box , then click the arrow. The computer is running but there is no picture ■ Make sure that
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    see "Networking Your Computer" on page 71 or see "Troubleshooting Your Ethernet network" on page 83. Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Type the keyword network troubleshooting in the Search box , then click the arrow. 66
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    Passwords Your computer does not accept your password Make sure that CAPS LOCK is turned off, then retype the password. Troubleshooting Power Your computer will not turn on ■ Make sure that your power cord is connected correctly to your computer. ■ If your computer is plugged into a
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    Chapter 6: Troubleshooting 3 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a "Printer queue is full" error
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    using external speakers, see the speaker setup poster to check your speaker connections. Help and Support For more information about sound troubleshooting, click Start, then click Help and Support. Type the keyword sound troubleshooter in the Search box , then click the arrow. www.gateway.com 69
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    Chapter 6: Troubleshooting 70 www.gateway.com
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    Chapter 7 Networking Your Computer • Introducing networking • Creating an Ethernet network • Testing your network • Troubleshooting your Ethernet network 71
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    components. To create an Ethernet network, you or your electrician must install special Ethernet cables in your home or office. Important Check local code requirements before installing Ethernet cable or other wiring in your home or office. Your municipality may require you to obtain a permit and
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    Introduction to Networking Example router-based Ethernet network The following is an example of an Ethernet network. The network is made up of a router, a cable or DSL modem, your computers, and cables connecting each of these components. The router is the central control point for the network.
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    or wireless Ethernet PCI or PC cards, visit the Accessories Store at accessories.gateway.com. Use the documentation that comes with your Ethernet cards for instructions on installing the card and any required drivers. 74 www.gateway.com
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    current setup. If the connection is not working, contact your Internet service provider. Important If you do not have a broadband connection already setting up your network, you should contact your ISP for any specific instructions they have for setting up a network. Naming the computers and the
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    Chapter 7: Networking Your Computer Configuring the TCP/IP protocol A networking protocol is a language computers use to talk to each other. One of several available protocols must be set up on each computer you plan to use on your network. We recommend you use the Transmission Control Protocol/
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    The Local Area Connection Properties dialog box opens. - OR - If you do not have a LAN connection setup, click Create a new connection and follow the instructions in the New Connection Wizard. 4 Click to select the Internet Protocol (TCP/IP) check box in the This connection uses the following items
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    10 Click X to close the Network Connections window. 11 Repeat this procedure for every computer on your network. Setting up an Ethernet network We approximately 1/4" in diameter with a thin outer-jacket, containing eight color-coded wires), and equipment compatible with this type of cable. This type
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    Creating an Ethernet network Important Category 5 cables are available in two different types; straight-through cables, used to connect computers to a router, and crossover cables, used to connect two computers. To determine which type of cable you have, hold both ends of the cable with the
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    on them, you can configure your router using your Web browser. For these instructions, we assume that you are using the router to connect your network to a high-speed Broadband Internet connection through an Internet service provider (ISP) and that you are configuring it as a DHCP server. Important
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    Creating an Ethernet network ■ Router Name and Domain Name - Check with your ISP to see if entries are required in these fields and, if so, what entries are required. Normally, leaving the fields blank will work. ■ LAN IP Address - We recommend that you accept the defaults. ■ WAN IP Address - If
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    Internet: ■ Run the New Connection Wizard (for more information, see "Using Your Computer guide" on page 4) ■ Check all physical cable connections ■ Compare the status lights on your router's or access point's troubleshooting information ■ Contact your Internet service provider 82 www.gateway.com
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    Your Ethernet network Troubleshooting Your Ethernet network You cannot see the other computers on your network ■ Make sure that your Ethernet cable is plugged into the Ethernet jack on
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    Chapter 7: Networking Your Computer 84 www.gateway.com
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    Appendix A Safety, Regulatory, and Legal Information • Safety information • Regulatory statements • Notices 85
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    cleaning the system. ■ Unplug the system from the wall outlet and refer servicing to qualified personnel if: ■ The system was dropped or damaged, or the ■ The system does not operate properly when the operating instructions are followed. Replacement parts and accessories Use only replacement parts
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    installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular
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    68 of the Code of Federal Regulations See installation instructions for details. service may be required. The telephone company may request that you disconnect the equipment until the problem is resolved. The telephone company may make changes in its facilities, equipment, operations, or procedures
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    servicing, contact an authorized service location. Warning Use of controls or adjustments or performance of procedures other than those specified in this manual National Electrical Code, ANSI/NFPSA 70, provides information with regard to proper grounding of the mast and supporting structure,
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    circuits. Contact with them could be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna
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    recycling, reusing, or trading in your "end of life" product, you may contact us at the Customer Care number listed in your product's user guide and we will be glad to help you with your effort. Finally, we suggest that you practice other environmentally friendly actions by understanding and using
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    may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions
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    B battery replacing 50 bezel removing 44 broadband connection 75 connecting 10 C cable lock 9 cable modem 73, 79 connecting 10 Caps Lock indicator 22, 23 cards troubleshooting add-in card 55 case opening 43 CD cleaning 39 controlling play with keyboard 24 inserting 30 playing audio 31 recording 31
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    camera locating IEEE 1394 port 7, 9 DIMM See memory directional keys 22, 23 diskette troubleshooting 57 diskette drive identifying 28 troubleshooting 57 using 28 display troubleshooting 58 documentation 94 help 2 Help and Support 2 online help 4 Using Your Computer 3 domain name 81 drives CD 7, 29
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    26 function keys 22, 23 G Gateway eSupport 12 serial number 12 Gigabit Ethernet 72 H hard drive troubleshooting 58 headphone jack 7, 9 help button 24 online 4 using 2 Help and Support 2 searching 3 starting 2 Hibernate mode 7 I i.Link port 7, 9, 26 IEEE 1394 port 7, 9, 26 indicators Caps Lock 22, 23
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    My Documents button 24 N name computer 75 domain 81 router 81 workgroup 75 naming computers 75 workgroup 75 navigation keys 22, 23 network testing 82 troubleshooting 66, 83 network jack 10 next button 24 Norton Antivirus 35 numeric keypad 22, 23 indicator 22, 23 O online help 2, 4 button 24 online
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    Plug and Play devices IEEE 1394 support for 26 USB support for 26 ports See connections power button 7 connector 9 Hibernate mode 7 indicator 7 source problems 18 Standby/Resume 7 troubleshooting 67 turning off computer 20 turning on computer 19 power button 7 previous button 24 printer default 67
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    13 TCP/IP protocol configuring 76 technical support 12 testing network 82 thumbscrews 10 TOSLINK port 9 troubleshooting add-in cards 55 cards 55 CD controls 24, 25 muting 24, 25 troubleshooting 68 W WAN IP Address 81 Web browser button 24 Windows Product Key Code 11 restoring 40 Windows key 22,
  • Gateway E-4350 | Gateway E-4350 Computer User's Guide - Page 105
  • Gateway E-4350 | Gateway E-4350 Computer User's Guide - Page 106
    MAN 4350 USR GDE R0 07/05
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