Gateway E-6300 Gateway E-6300 Computer User's Guide
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- Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 1
User Guide Gateway E-6300 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 2
- Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 3
Support 2 Searching for a topic 3 Using Your Computer guide 3 Online help 4 Gateway contact information 4 Identifying your computer 5 2 Checking Out Your Gateway Computer 7 Front 8 Back 10 Locating your serial number 13 Microsoft Certificate of Authenticity 14 Finding your specifications - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 4
the case 51 Replacing the side panel 51 Replacing the front bezel 52 Installing memory 53 Replacing the system battery 55 6 Troubleshooting 57 Safety guidelines 58 First steps 58 Troubleshooting 59 Add-in cards 59 Audio 59 Battery 59 CD or DVD drives 59 Computer 61 Diskette drive 61 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 5
Sound 73 7 Networking Your Computer 75 Introduction to networking 76 Using a network 76 Selecting a network connection 77 Creating an Ethernet network 84 Installing Ethernet cards and drivers the network 105 Connecting to hotspots 108 Troubleshooting Your Ethernet network 109 Wired Ethernet - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 6
iv www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 7
Chapter 1 Getting Help ■ Using the Gateway Web site ■ Using Help and Support ■ Using Your Computer guide ■ Using Do More With Gateway ■ Using online help ■ Contacting Gateway 1 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 8
, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start Help and Support: ■ Click Start, then click Help and - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 9
and Support and guide has been included on your hard drive. This guide includes information on using Windows, using the Internet, sending a fax, and changing power-saving settings as well as other topics. To access the Using Your Computer guide: ■ Click Start, All Programs, then click Gateway - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 10
button. You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. Gateway contact information For Technical Support, see the Gateway Business Service Plans guide that came with your system. 4 www - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 11
Identifying your computer You can find your computer's serial number on a label on the side of the computer case. www.gateway.com 5 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 12
6 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 13
Chapter 2 Checking Out Your Gateway Computer ■ Identifying features ■ Locating your computer model and serial number ■ Locating the Microsoft Certificate of Authenticity ■ Locating the specifications for your computer ■ Purchasing accessories 7 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 14
Front Your computer includes the following components. DVD/CD drive DVD/CD drive (optional) Power button/ Power indicator Zip drive or memory card reader (optional) Diskette drive (optional) USB or IEEE 1394 ports (optional) Headphone jack Microphone jack 8 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 15
IEEE 1394 ports (optional) Zip drive Memory card reader (optional) Diskette drive (optional) Headphone jack Microphone jack Icon Description Use this drive to listen to audio CDs, install games and programs, watch microphone into this jack. This jack is color-coded red or pink. www.gateway.com 9 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 16
switch Case cover thumbscrew Power connector Rear speaker jack (optional) Ethernet (network) jack Parallel port PS/2 keyboard port S-Video out jack (optional) Audio in/side speaker jack Headphone/front speaker jack Microphone jack Center/subwoofer jack (optional) USB ports Monitor port Serial - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 17
information on configuring this jack, see "Configuring the audio jacks" on page 28. Ethernet (network) To access this guide, click Start, All Programs, then click Gateway Documentation. Parallel S-Video out jack (optional) Telephone jack (optional) Power connector Plug a standard S-Video cable - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 18
configurable for one of the following: ■ Stereo in: plug an external audio input source (such as a stereo) into this jack so you can record sound on your computer (Default). ■ Stereo out: plug your side left Installing a printer, scanner, or other peripheral device" on page 30. 12 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 19
information varies by model, features ordered, and location. The label on the side of your computer case contains information that identifies your computer serial number. Gateway Technical Support will need this information if you call for assistance. www - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 20
of your computer includes the product key code for your operating system. Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, visit Gateway's eSupport page at support.gateway.com. The eSupport page also has links to additional - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 21
gateway.com. Memory Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory banners, and greeting cards, as well as CD or DVD drive, you can free up hard drive space by backing - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 22
during a power failure so you can save your work and shut down your computer correctly. A UPS may also provide protection from power surges. 16 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 23
Chapter 3 Getting Started ■ Using your computer safely ■ Protecting your computer from power source problems ■ Turning your computer on and off ■ Adjusting the volume ■ Configuring audio jacks ■ Connecting the modem and network ■ Installing peripheral devices 17 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 24
glare on your screen and light shining directly into your eyes. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter on your monitor. ■ Use soft, indirect lighting in your work area occasionally, and try to focus on distant objects. 18 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 25
your thighs. ■ Adjust the back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Setting up your computer and computer accessories ■ Set up stand and stretch your legs. ■ Avoid twisting your torso or neck. www.gateway.com 19 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 26
work day, and schedule a variety of tasks. Protecting from power source problems During a power surge, the voltage level of electricity coming into your your computer to provide power to the system board, add-in cards, and peripheral devices. The voltage selection for your location is gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 27
your computer: 1 Connect the cables to your computer. See the setup poster for setup instructions. 2 Turn on your computer. 3 If you are starting your computer for the first time, follow or scanners, and see the documentation that came with the device for setup instructions. www.gateway.com 21 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 28
included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. To turn off your computer: 1 Click Turn Off. Windows shuts down and turns off your computer. Important If for some reason you cannot use the Turn Off Computer option in Windows to turn - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 29
program that is not responding. 3 Click End Task. 4 Click X in the top-right corner of the Windows Task Manager dialog box. 5 If your computer does not respond, turn it off, wait ten seconds, then the disk status runs automatically. When the checks are finished, Windows starts. www.gateway.com 23 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 30
keys Indicators Windows keys Application key activate the function. Press one of these keys to open the Windows Start menu. These keys can also be used in combination and E (Explorer utility). Access shortcut menus and help assistants in Windows. Move the cursor up, down, right, or left. Use - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 31
Navigation keys Indicators Windows keys Application key to activate the function. Press this key to open the Windows Start menu. This key can also be used in combination E (Explorer utility). Access shortcut menus and help assistants in Windows. Move the cursor up, down, right, or left. Use - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 32
next CD track or DVD chapter. Decrease the volume. Volume up Increase the volume. Mute Turn off all sound. My Documents Help E-mail Search Internet Opens the My Documents folder. You can customize this button to open You can customize this button to open another program. 26 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 33
and the volume of specific sound devices in your computer. instructions on how to adjust the volume in Windows, see "Adjusting the Volume" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 34
Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Sounds, Speech, and Audio Devices. Click/Double-click Sounds and Audio Devices, then click Advanced under Speaker Settings. The Advanced Audio Properties dialog box opens. -OR- If your - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 35
the network cable into the network jack computer. on the back of your 2 Insert the other end of the network cable into a network jack. www.gateway.com 29 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 36
on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Installing a printer, scanner, or other and installation instructions. Help and Support For more information about installing peripheral devices, click Start, then click Help and Support. Type - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 37
Chapter 4 Using Drives and Ports ■ Using the diskette drive ■ Using the Zip drive ■ Using the memory card reader ■ Using CD or DVD drives 31 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 38
-click the file name. 3 To remove the diskette, make sure that the drive activity light is off, then press the diskette eject button. 32 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 39
. Double-click the drive letter (for example, the B: drive), then double-click the file name. 3 To remove the Zip disk, press the eject button. www.gateway.com 33 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 40
your computer. You can also use the memory card reader to transfer data between your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular phone. Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 41
the card from the reader before you turn off the computer. Important Do not use the remove hardware icon in the taskbar to remove the memory card. If you use the remove hardware icon, your computer will not recognize your memory card reader until you restart the computer. www.gateway.com 35 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 42
data. Installing programs, playing audio CDs, playing DVDs, accessing data, and recording video and data to DVD+R or DVD+RW discs. Installing programs, playing audio CDs, playing DVDs, accessing data, and recording video and data to DVD+R, DVD+RW, DVD-R, and DVD-RW discs. 36 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 43
Inserting a CD or DVD Activity indicator Manual eject hole Eject (location varies) (location varies) button Important Some button to close the tray. Playing a CD Use the music program or Windows Media Player on your computer to: ■ Play music CDs ■ Create MP3 music files from your music CDs www - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 44
the DVD program or Windows Media Player on your video DVDs, and more. Tips & Tricks For more information about creating CDs and DVDs, see "Creating CDs and DVDs" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 45
Chapter 5 Maintaining Your Computer ■ Caring for your computer ■ Updating Windows ■ Protecting your computer from viruses ■ Cleaning your computer ■ Restoring your system ■ Opening the computer case ■ Adding memory and replacing the battery 39 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 46
2 Click Start, All Programs, then click Windows Update. 3 Click Scan for Available Updates. Help and Support For more information about Windows Update, click Start, then click Help and Support. Type the keyword Windows Update in the HelpSpot Search box , then click the arrow. 40 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 47
free, limited-time subscription to the Norton AntiVirus service Support. Type the keyword viruses in the Search box , then click the arrow. To scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004. Norton AntiVirus opens. Scan for viruses www.gateway - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 48
to make in the Scan for Viruses area, then under Actions, click Scan. To remove a virus: 1 If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. 2 Turn off your computer and leave it off for at least 30 seconds. 3 Turn on your computer and rescan for the - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 49
To update Norton AntiVirus: Tips & Tricks You received a free, limited-time subscription to the Norton AntiVirus service when you purchased your computer. To update Norton AntiVirus after the free subscription period, you must extend your subscription. 1 Make sure that you are connected to the - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 50
computer is cooled by air circulated through the vents on the case, so keep the vents free of dust. With your computer turned off and unplugged, brush the dust away from the vents accuracy. To clean your optical mouse: ■ Wipe the bottom of the mouse with a damp lint-free cloth 44 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 51
. 4 Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers 5 Replace the mouse ball and lock the retaining ring into place. www.gateway.com 45 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 52
configuration, you can restore from the backup Restore CDs or DVDs or you can restore from the backup files located on the hard drive. The instructions to use the Restore CDs or DVDs or hard drive backup files are including with the blank CDs or DVDs that came with your computer - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 53
use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection. ■ Always hold expansion cards by their edges or their metal mounting brackets. Avoid touching the edge connectors and components on the - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 54
network cable before opening the case. Removing the side panel To remove the side panel: 1 Follow the instructions in "Preventing static electricity discharge" on page 47. 2 Shut down your computer, then disconnect the power "Back" on page 10. 5 Lift the cover release lever. 48 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 55
6 Swing the side panel away from the computer, then lift the panel away from the computer. www.gateway.com 49 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 56
Removing the front bezel To remove the front bezel: ■ Position the computer where you can grasp the front bottom edge of the bezel, then pull the bezel out and away from the case. 50 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 57
side panel toward the top of the computer to secure it into place. 3 Replace the side panel thumbscrew. 4 Reconnect the cables and power cord. www.gateway.com 51 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 58
Replacing the front bezel To replace the front bezel: 1 Align the latch pins with the computer latch holes. 2 Press the bezel firmly into place. 52 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 59
Installing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory. To install or replace DIMM memory: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 48. 2 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 60
starts and the Windows desktop appears. 10 Click Start, Control Panel, then click Performance and Maintenance (if in Category view). Click/Double-click System. The amount of memory in your computer is shown at the bottom of the System Properties dialog box in the General tab. 54 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 61
main menu of the BIOS Setup utility opens. 3 Write down all the values in the menus and submenus, then exit from the utility. 4 Shut down your computer. 5 Remove the side panel by following the instructions in "Removing the side will need to install the new battery the same way. www.gateway.com 55 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 62
into place. 10 Replace the side panel by following the instructions in "Replacing the side panel" on page 51. 11 Reconnect BIOS Setup utility. 14 In the BIOS Setup utility, restore any settings that you wrote down in Step 3. 15 Save all your settings and exit the BIOS Setup utility. 56 www.gateway - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 63
Chapter 6 Troubleshooting ■ Troubleshooting typical hardware and software problems 57 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 64
bodily injury, do not attempt to troubleshoot your computer problem if: ■ Power cords or plugs Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 65
Troubleshooting Add-in cards The computer does not recognize an add-in card ■ Shut down and restart your computer. ■ Make sure that you have installed the required software. For more information, see the documentation that came with your add-in card. Audio See "Sound" on page 73. Battery See "Power" - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 66
Audio CD does not produce sound ■ Make sure that the disc label the disc. For more information, see "Cleaning CDs or DVDs" on page 46. ■ Reinstall the audio device drivers. A DVD movie will not play ■ Make sure that you have a DVD drive. To identify your code may not match. 60 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 67
the hard drive for errors" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. If errors are detected and corrected, try using the diskette again. You see a "Access Denied" or "Write protect" error - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 68
included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. You see a "Non-system disk" be restored. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. Type the keyword System Restore - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 69
, run the Error checking program. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. The hard drive cannot be - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 70
problem with your modem. For more information, "Modem (dial-up)" on page 66. ■ Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. Help and Support For more information about troubleshooting service downloads - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 71
keyboard device driver. A memory" error message ■ Close all programs, then restart your computer. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search box , then click the arrow. www.gateway - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 72
Drive letters for the memory card slots do not appear in the My Computer window ■ Reboot your computer. Modem (dial-up) Your modem does not dial or does not connect ■ Make sure that the modem cable is plugged into the - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 73
, crackling, or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. support. ■ See if the modem works with a different communications program. The problem may be with just one program. ■ Review the troubleshooting - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 74
problems with the modem connection. ■ Shut down and restart your computer. ■ Run Windows Support For more information about modem troubleshooting, click Start, then click Help and Support. Type the keyword modem troubleshooting sounds when the modems first connect. If the handshaking sounds are - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 75
hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Help and Support For more information about changing is connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 76
, then click Gateway Documentation. ■ Move the monitor away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves. For more information about display types, see your monitor and video card documentation. Mouse - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 77
clean, damp cloth. Make sure that the optical sensor is clean and free of debris. If you have a trackball mouse, see "Cleaning the mouse and Support For more information about network troubleshooting, click Start, then click Help and Support. Type the keyword network troubleshooting in gateway.com 71 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 78
Control Panel window opens. window opens. 3 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver and Faxes window opens. 3 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 79
correctly. For more information, see "Configuring the audio jacks" on page 28. Help and Support For more information about sound troubleshooting, click Start, then click Help and Support. Type the keyword sound troubleshooter in the Search box , then click the arrow. www.gateway.com 73 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 80
74 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 81
Chapter 7 Networking Your Computer ■ Introducing networking ■ Creating an Ethernet network ■ Testing your network ■ Sharing your resources ■ Troubleshooting your Ethernet network 75 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 82
drives ■ Share peripheral devices ■ Stream audio and video files ■ Play multi-player games second computer and paying for a second Internet service provider (ISP) account. Sharing drives With a audio and video files With a network, you can store audio files (such as the popular .MP3 files) and video - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 83
need to make when creating your network is what type of connection you will use. Gateway products support wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection. Wireless Ethernet network A wireless Ethernet network is created by using radio - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 84
already installed on your computers" on page 81. Note any antenna placement constraints in the user guide of each type of wireless device in your network. Wireless Ethernet speed and frequency Wireless Ethernet and microwaves ■ Not compatible with IEEE 802.11a networks 78 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 85
communicate with the access point using radio waves. If your computer does not have a built-in wireless Ethernet emitter, you need to add a wireless PCI card (desktop), PC card (notebook), or USB adapter. www.gateway.com 79 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 86
access point wireless Ethernet network you need: ■ Two or more computers with wireless Ethernet emitters ■ One access point ■ One broadband Internet connection (optional) 80 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 87
network needs, including: ■ 802.11g support - for next-generation, high-speed wireless Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category Hardware tab, then click Device Manager. The Device Manager window opens. 3 Click the plus (+) in front of - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 88
Dynamic Host Control Protocol (DHCP) using a router. A DHCP network configuration uses a router to automatically assign IP addresses to each computer or network device. 82 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 89
you need: ■ Two or more computers with Ethernet jacks ■ One router ■ One broadband Internet connection (optional) ■ Ethernet cables connecting all of the network equipment www.gateway.com 83 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 90
window cards and drivers on the computers that do not have Ethernet already installed. To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at accessories.gateway.com. Use the documentation that comes with your Ethernet cards for instructions on installing the card - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 91
is not working, contact your Internet service provider. Important If you do not should contact your ISP for any specific instructions they have for setting up a network click Performance and Maintenance. The Performance and Maintenance window opens. 2 Click/Double-click System. The gateway.com 85 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 92
as well as for Internet communications. When networking is set up in Windows XP, TCP/IP is automatically installed as the default protocol. Terms you Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 93
OR - If you do not have a LAN connection setup, click Create a new connection and follow the instructions in the New Connection Wizard. 4 Click to select the Internet Protocol (TCP/IP) check box in the Click Properties. The Internet Protocol (TCP/IP) Properties dialog box opens. www.gateway.com 87 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 94
Click OK to close the Local Area Connection Properties dialog box. 10 Click X to close the Network Connections window. 11 Repeat this procedure for every computer on your network. Where to go from here If you are Ethernet, go to "Setting up a wired Ethernet network" on page 96. 88 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 95
with 4-port switch: 1 If you are connecting any wired devices to your wireless access point router, follow the instructions in "Setting up a network using a router" on page 96, then go to Step 7. -OR- If plugged into your wireless access point router, open your Web browser. www.gateway.com 89 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 96
list (see "Connecting to an access point network" on page 91). Clicking No means that you will need to manually add the access point (see "Adding an access point" on page 94). Clicking No makes your wireless network point, see "Connecting to an access point network" on page 91. 90 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 97
icon, then click View available wireless networks. The Choose a wireless network window opens. 4 Click the network you created in the Choose a wireless network list, then click Connect. Follow the onscreen instructions to complete the wireless network connection. -OR- If you are unable to - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 98
a wireless network, click Start, then click Help and Support. Type the keyword connecting to wireless network in the Search access point wireless Ethernet network: 1 With the Wireless Network Connection window open, click Change advanced settings. The Wireless Network Connection Properties dialog - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 99
Properties dialog box. Your network should be running. Go to "Testing your network" on page 99. Help and Support For more information about configuring a wireless network, click Start, then click Help and Support. Type the keyword wireless network in the Search box , then click the arrow. www - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 100
and you know the access point is turned on, you need to add it manually. This typically happens when you set the access point's Allow Broadcast SSID to on page 89. To manually add an access point wireless Ethernet network: 1 With the Wireless Network Connection window open, click Change order - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 101
selected. 9 Click OK to close the Wireless Network Properties dialog box. Your network should be running. Go to "Testing your network" on page 99. www.gateway.com 95 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 102
For more information about configuring a wireless network, click Start, then click Help and Support. Type the keyword wireless network in the Search box , then click the arrow. Setting up a wired on the network and can provide firewall protection for your network as well. 96 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 103
router, the corresponding green indicator should light on the front of the router, indicating a good connection. 4 Repeat Step 3 for each computer on the network. www.gateway.com 97 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 104
router using your Web browser. For these instructions, we assume that you are using the router to connect your network to a high-speed Broadband Internet connection through an Internet service provider (ISP) and that you are be running. Go to "Testing your network" on page 99. 98 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 105
in the router or access point literature ■ Temporarily turn off any firewall software on your desktop computer ■ Turn off all of the devices, then power them back on ■ Refer to your router's or access point's troubleshooting information ■ Contact your Internet service provider www.gateway.com 99 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 106
same time using one Internet service provider (ISP) connection. Important The Internet setup procedure uses the Windows XP New Connection Wizard and sure that the router or access point is turned on and configured as instructed by your cable or DSL provider. 2 Click Start, right-click Internet, - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 107
3 Click the Connections tab. 4 Click Setup. The New Connection Wizard opens. 5 Click Next. The Network Connection Type screen opens. www.gateway.com 101 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 108
6 Click Connect to the Internet, then click Next. The Getting Ready screen opens. 7 Click Set up my connection manually, then click Next. The Internet Connection screen opens. 8 Click the type of Internet connection you are setting up, then click Next. 9 Click Finish. 10 Repeat - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 109
drivers on each computer. Sharing drives or folders If you want to share a drive or folder, use the following instructions. To share drives or folders: 1 Make sure that each computer on your network has Windows of that folder will be available to everyone on the network. www.gateway.com 103 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 110
click Network Setup Wizard to enable remote access, then follow the on-screen instructions. - OR If you have previously enabled remote file access and you want , and files To un-share drives or folders: 1 In My Computer or Windows Explorer, right-click the drive or folder that you want to un-share, - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 111
the Printers and Faxes icon. The Printers and Faxes window opens. 3 Right-click the name of the printer Network Places window opens. 2 Click/Double-click Entire Network. The Entire Network window opens. If click entire contents. 3 Double-click Microsoft Windows Network. 4 Double-click the name of - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 112
the network drive that contains the file you want to open. 4 Double-click the folder containing the file, then double-click the file. 106 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 113
Copying files across the network To copy files across the network: 1 Click Start, then click My Computer. The My Computer window opens. 2 Browse to the network drive that contains the file you want to copy. 3 Browse to the file you want to copy. 4 Click the file. 5 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 114
are sending the file from. You can obtain the printer driver and installation instructions from the CD that shipped with your printer or from "Configuring computer settings for an access point" on page 92 for instructions. Caution Because hotspots typically do not enable any security measures, the - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 115
Troubleshooting Your Ethernet network Wired Ethernet network for all computers on your network. The computer does not recognize an add-in Ethernet card ■ Shut down and restart your computer. ■ Make sure that you have installed the required running at the slowest component speed. www.gateway.com 109 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 116
such as walls, floors, and doors. To check the signal strength of your wireless Ethernet network: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet Connections. The Network and Internet Connections - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 117
or get to the Web. ■ If WEP is used by your access point, go to the Windows XP Wireless Networking Properties window and make sure that both the WAP and the WLAN in the computer have matching WEP keys. You is not currently available or you are not currently in range to connect. www.gateway.com 111 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 118
112 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 119
Appendix A Safety, Regulatory, and Legal Information ■ Safety information ■ Regulatory statements ■ Notices 113 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 120
instructions to help guard against personal injury and damage to your Gateway system. Setting up your system ■ Read and follow all instructions Tuner, cable, or satellite receiver card, make sure that the antenna system from the wall outlet and refer servicing to qualified personnel if: ■ The power - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 121
and used in accordance with the instructions, may cause harmful interference to radio associated with this equipment are: shielded video cable when an external monitor is Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000Fax: (605) 232-2023 Product: Gateway E-6300 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 122
California Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of California to cause cancer, birth defects or reproductive harm. 116 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 123
computer or modem card is a label installation instructions for service may be required. The telephone company may request that you disconnect the equipment until the problem service. This equipment cannot be used on telephone company-provided coin service. Connection to party line service service may - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 124
an authorized service location. Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. 118 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 125
in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 126
120 www.gateway.com - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 127
inserting memory card 34 installing memory card 34 removing memory card 34 slots 34 troubleshooting add-in card 59 troubleshooting memory card 66 types of memory cards supported 34 case closing 51 opening 48 CD cleaning 46 controlling play with keyboard 26 inserting 37 playing audio 37 recording - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 128
85 configuring access point 89, 92 audio jacks 28 router 98 speakers 28 video camera locating IEEE 1394 port 9 DIMM See memory directional keys 24, 25 diskette troubleshooting 61 diskette drive identifying 32 troubleshooting 61 using 32 display troubleshooting 62 documentation help 2 Help and Support - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 129
14 Ethernet connecting 29 installing cards 84 installing drivers 84 jack 29 Ethernet jack 11 Ethernet network creating 84 external audio jack 12 F Fast Ethernet 82 faxes troubleshooting 67 files opening shared 106 troubleshooting 62 finding Help and Support topics 3 specifications 14 Firewire port - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 130
numeric 24, 25 Windows 24, 25 L label Microsoft Certificate of Authenticity 14 LAN IP Address 98 laser printer 15 LCD panel troubleshooting 62, 69 lights See 106 memory adding 53 installing 53 purchasing 15 replacing 53 troubleshooting 65 memory card reader locating 8 memory card types supported 34 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 131
44 PS/2 port 13 troubleshooting 70 USB port 9, 12 MP3 file streaming 76 MP3 player memory cards 34 Multifunction keyboard 25 features 26 multimedia adjusting volume 27 playing DVD 38 using DVD drive 36 using Windows Media Player 38 multi-player game playing 77 muting sound 26, 27 My Documents - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 132
18 setting up computer 19 static electricity 47 scanner installing 30 screen cleaning 44 troubleshooting 69 Scroll Lock indicator 24, 25 search button 26 searching in Help and Support 3 serial number 14 serial port 12 service plan 4 setting up safety precautions 114 sharing devices 76 drives 76, 103 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 133
audio and video 76 subnet mask entering 86 surge protector 20 S-Video (TV) out jack 11 system battery replacing 55 T tape backup drive 15 TCP/IP protocol configuring 86 Technical Support 4 technical support eSupport 14 telephone jack 11 testing network 99 troubleshooting add-in cards 59 cards - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 134
Wizard 100 Product Key Code 14 Windows key 24, 25 Windows Media Player 38 Windows Update 40 wired Ethernet equipment needed 83 example 83 setting up 96 troubleshooting 109 using 82 wireless Ethernet equipment needed 80 example 79 frequency 78 speed 78 troubleshooting 110 using 77 workgroup naming 85 - Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 135
- Gateway E-6300 | Gateway E-6300 Computer User's Guide - Page 136
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User Guide
Gateway E-6300