Gateway EC1440u Reference Guide

Gateway EC1440u - EC - Celeron 1.3 GHz Manual

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  • Gateway EC1440u | Reference Guide - Page 1
    NOTEBOOK REFERENCEGUIDE ®
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    your online User Guide 2 Gateway contact information 3 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 Left 7 Right 8 Back 9 Bottom 10 Keyboard area 11 Chapter 3: Setting Up
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    802.11 wireless network radio 34 Chapter 4: Using Drives and Accessories . . . . . 35 Using the CD or DVD drive 36 Identifying drive types 36 Using a CD or DVD 38 Using the memory card reader 38 Memory card types 39 Inserting a memory card 39 Using a memory card 39 Removing a memory card
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    DVD . . . . 79 Chapter 8: Upgrading Your Notebook 81 Preventing static electricity discharge 82 Adding or replacing memory modules 83 Replacing the hard drive kit 86 Chapter 9: Troubleshooting 89 Safety guidelines 90 First steps 90 Troubleshooting 91 Audio 91 Battery 91 CD drives 91 iii
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    cards 95 File management 96 Hard drive 96 Internet 97 Keyboard 98 Media Center 99 Memory 102 Memory card reader 102 Modem (cable or DSL 102 Modem (dial-up 103 Mouse 106 Networks (wired 107 Networks (wireless 108 Passwords 110 Pointing device 111 Power 111 Printer 112 Sound 113
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    CHAPTER1 About This Reference • About this guide • Accessing your online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1
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    information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, your online User Guide has been included on your hard drive. Your User Guide is an
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    , and location. Gateway model and serial number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance. Online Support: Tech Support Phone: Hours: Model: S/No
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    CHAPTER 1: About This Reference 4
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    CHAPTER2 Checking Out Your Notebook • Front • Left • Right • Back • Bottom • Keyboard area 5
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    is off. ■ LED blue - Battery is fully charged. ■ LED purple - Battery is charging. ■ LED blinking red - Battery charge is very low. ■ LED solid red - Battery is malfunctioning. Important: This LED only lights up when your notebook is connected to AC power or the battery charge is very low. 6
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    the notebook on a bed, sofa, rug, or other similar surface. Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or memory card reader. For more information, see "Using the memory card reader" on page 38. The memory card reader supports Memory Stick®, Memory
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    For more information, see "Using the CD or DVD drive" on page 36. To determine the type of drive in your notebook, examine the drive tray's plastic cover and compare the logo to those listed in "Identifying drive types" on page 36. Plug an Ethernet network cable into this jack. The other end of the
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    Back www.gateway.com Power connector Component Icon Power connector Kensington™ lock slot Kensington lock slot Description Plug the AC adapter cable into this connector. Secure your notebook to an object by connecting a Kensington cable lock to this slot. 9
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    see "Adding or replacing memory modules" on page 83. The hard drive is located in this bay. For more information, see "Replacing the hard drive kit" on page 86. Slide to release the battery. For more information, see "Changing the battery" on page 49. Provides power when the notebook is not plugged
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    .gateway.com Keyboard area Keyboard Power button Component Icon Keyboard Power button Status indicators Touchpad Touchpad Status indicators Description Provides all the features of a full-sized, computer keyboard. For more information, see "Using the keyboard" on page 25. Press to turn the power
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    CHAPTER 2: Checking Out Your Notebook 12
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    safely and comfortably • Connecting the AC adapter • Connecting the dial-up modem • Connecting to a broadband modem or network • Starting your notebook • Turning off your notebook • Restarting (rebooting) your notebook • Using the status indicators • Using the keyboard • Using the EZ Pad touchpad
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    openings clear of obstructions, or your notebook may overheat, increasing the risk of fire and personal injury. Reducing eye strain Sunlight or bright indoor lighting should not reflect on the screen or shine directly into your eyes. • Position the computer desk and screen so you can avoid glare on
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    your computer desk. • Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Sitting at your notebook • Avoid
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    -serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. Caution Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power
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    www.gateway.com 2 Connect the AC adapter to your notebook's power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see "Front" on page 6 for the location of the battery charge indicator). If the battery charge indicator does not turn on, complete the
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    power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss or system damage. Protect your notebook cable into the modem jack on your notebook. 2 Insert the other end of the modem cable into
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    www.gateway.com Connecting to a broadband modem or network Your notebook has a network jack that you can use to connect to a cable or DSL modem or to a wired Ethernet network. To connect to a cable or DSL modem or to a wired Ethernet network: 1 Insert one end of the network cable into the network
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    panel. 2 Press the power button located above the keyboard. Power button 20 Tip For more information about changing the power button mode, see "Changing advanced settings" on page 55. 3 If you are starting your notebook for the first time, follow the on-screen instructions to select the language
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    Windows, see "Using Windows" and "Customizing Windows" in your online User Guide. Waking up your notebook When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook, it may enter a power-saving mode called Sleep. While in Sleep mode, the
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    you cannot use the Shut Down option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. Restarting (rebooting) your notebook If your notebook does not respond to keyboard, touchpad, or mouse input, you may have to close programs that are not
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    indicators on. Status indicators for select models Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located below the touchpad. Wireless network Caps lock Hard drive Scroll lock Num lock 23
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    is being accessed. ■ LED off - Hard drive is not being accessed. Status indicators for select models 24 Wireless network Caps lock Hard drive Disc drive Num lock Indicator Wireless network (optional) Caps lock Num lock Icon Description ■ LED on - Wireless IEEE 802.11 radio is turned on. ■ LED
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    off - Hard drive is not being accessed. Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations
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    Getting Started Key types The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and to open utilities like F (Search utility), R (Run utility), and E (Computer window). Application key Press this key for quick access to shortcut menus and help
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    11 wireless network radio on or off. For more information, see "Wireless Ethernet Networking" in your online User Guide. Warning: Radio frequency wireless the power button to leave Sleep mode. For more information, see "Changing notebook power settings" on page 54. Toggle the notebook display in
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    CHAPTER 3: Setting Up and Getting Started Press and hold To... FN, then press this system key... Skip back one CD track or DVD chapter. Skip ahead one CD track or DVD chapter. Increase the brightness of the display. Decrease the brightness of the display. Mute the sound. Press the key combination
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    Left button Right button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the . Tip You can attach a mouse to the notebook using a USB port. You do not need to shut down the
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    Started Tip For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see "Changing the mouse, touchpad, or pointing device settings" in your online User Guide. Tip You may have received your notebook with the EZ
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    to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. Adjusting brightness To adjust screen brightness: • Use the increase brightness and decrease brightness keys on the keyboard. For more information, see "System key combinations
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    You can use the volume control to adjust the overall volume of your notebook. To adjust the overall volume level using hardware controls: • If you buttons on the keyboard. For more information, see "System key combinations" on page 27. -ORClick (Start), All Programs, Accessories, then click Windows
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    the volume used for music and game sounds). 5 Click X in the top-right corner of the window to close it. Turning your wireless radio on or off Your Gateway notebook may have a factory-installed wireless radio. Warning Radio frequency wireless communication can interfere with equipment on commercial
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    computers on a wireless Ethernet network. To turn the wireless IEEE 802.11 radio on or off: • Press FN + F2. The wireless status indicator turns on or off. For the location of the wireless status indicator, see "Using the status indicators" on page 23. -ORClick (Start), All Programs, Accessories
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    CHAPTER4 Using Drives and Accessories • Using the CD or DVD drive • Using the memory card reader • Adding and removing an Express Card • Installing a printer or other peripheral device • Viewing the display on a projector or monitor • Ordering accessories 35
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    CHAPTER 4: Using Drives and Accessories Using the CD or DVD drive You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following
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    www.gateway.com If your drive has this logo... ROM/R/RW This is your drive type... Multi-format double layer DVD±RW drive Use your drive for . Note: To use the double layer capability of the double layer recordable DVD drive, the blank DVDs you purchase must state Double Layer, Dual Layer, or DL
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    4: Using Drives and Accessories Using a CD or DVD [ Eject button Manual eject hole Important DVD discs and drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the disc's regional code and your DVD drive's regional
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    arrow on the label pointing towards the notebook. Using a memory card To access a file on a memory card: 1 Click (Start), then click Computer. 2 Double-click the drive letter (for example, the E: drive), then double-click the file name. Removing a memory card Important Do not use the remove hardware
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    CHAPTER 4: Using Drives and Accessories Adding and removing an Express Card Your notebook has a Express Card slot. This slot accepts one Type 54 Express Card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot-swapping means that you
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    Connecting a USB device Your notebook has USB ports for connecting devices such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse. Important USB devices may have special installation instructions. See your USB device's installation guide. Important For more information
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    CHAPTER 4: Using Drives and Accessories Viewing the display on a projector or monitor You can use your notebook for giving presentations by connecting an external monitor or projector to your monitor (VGA) port. Your notebook supports simultaneous LCD and external display. Simultaneous display lets
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    " in your online User Guide. 2 Click (Change display settings). The Display Settings dialog box opens. 3 Click monitor 2. 4 Adjust properties such as Resolution or Colors if necessary. 5 To use the external monitor or projector as a "mirror" (duplicate) of the notebook display (both displays have
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    CHAPTER 4: Using Drives and Accessories Using the projector or monitor for a presentation You can configure your notebook so the settings are correct each time you give a presentation. To use a projector or external monitor for a presentation: 1 Click (Start), All Programs, Accessories, then click
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    want to buy an additional battery so you can swap batteries when necessary. See "Changing the battery" on page 49 for more information about using an additional battery. Carrying cases Gateway has large-capacity carrying cases if you need additional space for accessories or supplies. Hard drives If
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    CHAPTER 4: Using Drives and Accessories USB flash drive Use a USB flash drive for storing files or transferring files to another computer. 46
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    CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery • Changing the battery • Recalibrating the battery • Getting the most from your battery • Changing notebook power settings 47
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    Managing Power Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life
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    .com Changing the battery Replacing the battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations. The battery used in this device
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    is completely drained, reconnect your notebook to AC power. 5 Charge the battery completely until the battery status indicator turns blue. Important If, after completing this procedure, the battery charge indicator still does not show an accurate charge, contact Gateway Customer Care at the location
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    harm because there is no memory. Conserving battery power To conserve power while using the battery to power your notebook: • Turn off wireless networking. • Dim the display as low as is comfortable. • Disconnect all external devices, like USB devices, and optical drives. • Remove Express Cards when
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    cannot use a power adapter. • To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. Changing power modes You can use the following power modes to lengthen the life of your notebook's battery: • Sleep - while
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    similar to Sleep mode. The notebook also writes all current memory (RAM) information to the hard drive similar to Hibernate mode. If your notebook experiences a power outage while in Hybrid Sleep mode, the notebook reads the memory information from the hard drive and opens the programs and documents
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    or hard drive is automatically turned off. You can select one of the defined power plans or create a custom power plan. Three power plans are pre-defined for you: • Balanced - This is the default power plan which balances performance and battery life. • Power saver - This power plan sacrifices
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    www.gateway.com To change the power plan: 1 Click (Start), All Programs, Accessories, then click Windows Mobility Center. The Windows Mobility Center window opens. 2 Click (Change power settings). The Select a power plan window opens. 3 Select the power plan you want to use. - OR Click Change plan
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    left side of the screen that you want to change. The top three settings are not tied to a power plan. The bottom three settings modify the currently selected power plan. Help For more information about changing the power management settings, click Start, then click Help and Support. Type the keyword
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    CHAPTER6 Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips 57
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    Notebook Packing your notebook • Remove all peripheral devices and cables. Remember to pack those you will need while traveling. • Pack your notebook not check your notebook as luggage. • Charge the battery in case airport security asks you to start your notebook. • Have your notebook hand-inspected
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    802.11 communication devices are examples of devices which use wireless to communicate. Tip For more information about turning your wireless device on or off, see "Turning your wireless radio on or off" on page 33. Files • Copy your working files from your desktop computer to your notebook before
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    must return your notebook to Gateway for service. To create a startup password: 1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Security menu, highlight Set Supervisor Password, then press ENTER and follow the instructions. You must
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    , then press ENTER. 7 When you start your computer, you are prompted to enter the user password you set in Step 3. • Review the information in "Protecting your notebook" in your online User Guide. Power • Take your AC power adapter to recharge the battery. If you are traveling internationally, take
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    company and credit card company to learn about emergency travel assistance if your notebook is lost or damaged. • Take your recovery discs in case you need to install an additional driver or software. Tip You can create a Drivers and Applications Recovery disc using the Gateway Recovery Center. 62
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    CHAPTER7 Maintaining Your Notebook • Caring for your notebook • Cleaning your notebook • Maintaining the battery • Cleaning CDs or DVDs • Recovering your system 63
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    strong, is not made to support extra weight. • When transporting your notebook, we recommend that you put it in a carrying case. • Keep your notebook away from magnetic fields. Magnetic fields can erase data on hard drives. • Never turn off your notebook when the drive indicator is on because data
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    the power cord, modem cable, and network cable from the wall outlets and remove the battery. Always turn off your notebook and other peripherals before cleaning any components. Also, remove the battery before cleaning any components. Use a damp, lint-free cloth to clean your notebook and other parts
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    dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. A replacement keyboard may not be covered by your warranty. Cleaning the notebook screen Caution A notebook LCD screen is made of specially coated glass and can be scratched or damaged
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    outlet, the automatic battery charger no longer keeps the battery charged. Caution When the battery is in the notebook and the notebook is running on AC power, the battery constantly charges, even though it has a full charge. This reduces the life of the battery. If the battery is fully charged and
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    a circle, using a product made especially for the purpose. Recovering your system You can solve most computer problems by following the information in "Troubleshooting" on page 89 or in the technical support pages at www.gateway.com. Problem solving may also involve re-installing some or all of the
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    upgrade or exchange your hard drive or if your hard drive is completely erased or corrupted, your only option for system recovery may be to reinstall Windows from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that you created. (Your computer must
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    CHAPTER 7: Maintaining Your Notebook To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. The
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    www.gateway.com 5 If you have enough blank discs of the specified type, to label each disc "Software and Driver Recovery," along with a short description of which computer the discs are for. If you are recording multiple discs, as you remove each disc from the drive, use the marker to label each
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    recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using software and driver recovery discs you have created. For instructions, see "Recovering pre-installed software and
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    To recover software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file
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    OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 74
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    time you install software or device drivers. You can also create a restore point manually. For instructions, see "Manually creating a restore point" on page 77. Help For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows system restore in
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    CHAPTER 7: Maintaining Your Notebook 2 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a restore point . Your system is restored using the restore point you specified. This process may take several minutes, and may restart your computer. 76
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    www.gateway.com Manually creating a restore point To manually create a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Restore Center opens. 2 On the left
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    Your Notebook Recovering your system to its factory condition If your computer's problems are not solved by any of the other recovery options, you may need to recover its hard drive to its factory condition. This process is called a factory recovery. Caution A complete factory recovery deletes
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    , and create a set of software and driver recovery discs (if you have not already done so). For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 70. 2 Insert the Windows DVD into one of your computer's DVD-capable drives, then turn on or restart your
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    keyboard. A list of valid boot devices appears. 4 Press the arrow keys to select the drive containing the Windows DVD, then press ENTER and follow the on-screen instructions. 5 After Windows is completely re-installed, use the software and driver recovery discs you created to recover your computer
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    CHAPTER8 Upgrading Your Notebook • Preventing static electricity discharge • Adding or replacing memory modules • Replacing the hard drive kit 81
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    CHAPTER 8: Upgrading Your Notebook Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, unplug the power cord, modem cable, and network cable, and remove the battery before opening the case. Warning To prevent
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    module can be placed in any slot. Memory bay To add or replace memory modules: 1 Follow the guidelines under "Preventing static electricity discharge" on page 82. 2 Turn off your notebook. 3 Disconnect the AC adapter, modem cable, and network cable. 4 Disconnect all peripheral devices connected to
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    CHAPTER 8: Upgrading Your Notebook 6 Loosen the memory bay cover screw (this screw cannot be removed). Screw 7 Lift the memory bay cover, then remove it. Be careful not to break off the tabs located on the end of the cover opposite of the screw. 84
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    the module lines up with the tab in the memory bay. 11 Replace the memory bay cover, then tighten the cover screw. 12 Insert the battery, then turn your notebook over. 13 Connect the power adapter, modem cable, and network cable. 14 Reconnect all peripheral devices and replace any Express cards. 85
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    Phillips screwdriver to replace the hard drive kit. If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive. Hard drive bay To replace the hard drive kit: 1 Create a Drivers and Applications Recovery disc using the Gateway Recovery Center. For
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    gateway.com 8 Remove the two hard drive screws, then slide the old hard drive out of the notebook. Screw Screw 9 If the replacement drive already has the hard drive bracket attached, go to Step 14. -OR- If you need to transfer the hard drive bracket from the old hard drive to the new hard drive
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    Slide the new hard drive kit into your notebook, then replace the screws that secure the hard drive kit to the notebook. 15 Insert the battery, then turn your notebook over. 16 Connect the power adapter, modem cable, and network cable 17 Turn on your notebook, open the DVD drive, insert the Windows
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    CHAPTER9 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support 89
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    82. While troubleshooting your notebook, follow these safety guidelines: • Never remove the memory bay or hard drive bay cover while your notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected to your notebook. • Make sure
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    try turning the notebook on with the notebook unplugged and the battery installed. • If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. • Make sure that your hard drive is not full. • If an error message appears on the screen, write down
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    the diskette again. For instructions on running Error checking, see "Checking the hard drive for errors" in your online User Guide. You see a " drive status indicator is lit continuously • Remove the diskette from the drive. If the indicator stays on, try restarting your notebook. Display The screen
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    instructions on changing the display settings, see "Changing screen settings" in your online User Guide. • Move your notebook contact Gateway Customer Care to identify whether a repair or replacement is justified notebook is not in Sleep or Hibernate mode. Press the power button. • The notebook may
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    using powered speakers, make sure that they are plugged in and turned on. • Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 68. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. For
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    eject hole. For the location of the manual eject hole, see "Using a CD or DVD" on page 38. Ethernet Ethernet troubleshooting is covered under "Networks (wired)" on page 107. Express cards You installed an Express Card and now your notebook is having problems • Make sure that you have correctly
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    Help box, then press ENTER. You see a "Data error" message This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" in your online User Guide. 96
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    hard drive, see "Replacing the hard drive kit" on page 86. • If your notebook has been subjected to static electricity or physical shock, you may need to reinstall the operating system. Internet You cannot connect to the Internet • If you are using a dial-up modem, make sure that the modem cable
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    , then restart your notebook. You are pressing a letter key and a number appears on the screen • The numeric keypad is turned on. For more information about using your keyboard, see "Using the keyboard" on page 25. An external keyboard does not work • Make sure that the keyboard cable is plugged in
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    to replace it. Media Center This section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web
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    CHAPTER 9: Troubleshooting Important Cable connections must be made correctly for optimal video quality. A poor cable connection can lower video quality. • Screen resolution-By default, the notebook uses a screen resolution optimized for the LCD screen. Many TVs cannot display this high of a
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    information review the FAQ topic at www.gateway.com. You want to know whether you can burn videos that were recorded with your Media Center computer to software (such as PowerDVD). The non-Media Center computer must also have Windows Vista or Windows XP with Service Pack (SP) 1 or 2, Windows Media
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    -screen instructions. Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search Help box, then press ENTER. You see a "Not enough memory" error message • Close all programs, then restart your notebook. Memory
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    www.gateway.com Modem (dial-up) Your modem does not dial or does not connect • Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. For the location of your modem jack, see "Right" on page 8. • Make sure that your notebook is connected to the telephone
  • Gateway EC1440u | Reference Guide - Page 110
    line noise. Wiggle the modem cable to see if that makes support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting service provider equipment, or ISP limitations, may lower the speed even further. If your notebook
  • Gateway EC1440u | Reference Guide - Page 111
    the telephone, or another modem is in use). • Use a different modem cable. Some telephone cables do not meet required cable standards and may cause problems with the modem connection. • Shut down and restart your notebook. • Run Windows modem diagnostics. To run modem diagnostics: 1 Close all open
  • Gateway EC1440u | Reference Guide - Page 112
    CHAPTER 9: Troubleshooting The modem is noisy when it dials and connects When your . The external mouse does not work • Make sure that the mouse cable is plugged in correctly. • Shut down and restart your notebook. • Remove all extension cables and switch boxes. • Try a mouse you know is working to
  • Gateway EC1440u | Reference Guide - Page 113
    Start, then click Help and Support. Type the keyword network troubleshooting in the Search Help box, then press ENTER. You cannot see the other computers on your wired Ethernet network • Make sure that your Ethernet cable is plugged into the Ethernet jack on your notebook. Make sure that the other
  • Gateway EC1440u | Reference Guide - Page 114
    CHAPTER 9: Troubleshooting Internet Explorer is unable to access the Internet • Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point. • If you previously
  • Gateway EC1440u | Reference Guide - Page 115
    antenna placement constraints in the access point user guide because the speed of a wireless network is related to signal strength. Signal strength for wireless networking on your computer if other computers with the same network name are within range of your computer. You are in a wireless network,
  • Gateway EC1440u | Reference Guide - Page 116
    may not have the same workgroup name as the other computers on your network. For more information, see "Naming the computers and workgroup" in your online User Guide. • If your notebook was previously connected directly to your cable or DSL modem, and your ISP requires you to use a static IP
  • Gateway EC1440u | Reference Guide - Page 117
    . • Make sure that the AC power adapter cables are free from cuts or damage. Replace any damaged cables. Your notebook is not working on battery power • Check the power management settings. For more information about using power management settings, see "Changing notebook power settings" on page 54
  • Gateway EC1440u | Reference Guide - Page 118
    click Help and Support. Type the keyword printer troubleshooting in the Search Help box, then press ENTER. The printer will not turn on • Make sure that the printer is online. Many printers have an online/offline button that you may need to press. • Make sure that the power cable is plugged into
  • Gateway EC1440u | Reference Guide - Page 119
    , then click Help and Support. Type the keyword sound troubleshooting in the Search Help box, then press ENTER. You are not getting sound from the built-in speakers • Make sure that headphones are not plugged into the headphone jack. • Make sure that the volume control on your notebook is turned up
  • Gateway EC1440u | Reference Guide - Page 120
    Guide. The notebook is not responding when you click or tap on the touchpad or pointing device • Turn on the touchpad or pointing device. For instructions video cable is connected correctly. Telephone support Before calling Gateway Customer Care If you have a technical problem with your notebook,
  • Gateway EC1440u | Reference Guide - Page 121
    www.gateway.com • Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power. If you use a surge protector, make sure that it is turned on. • If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged
  • Gateway EC1440u | Reference Guide - Page 122
    CHAPTER 9: Troubleshooting 116
  • Gateway EC1440u | Reference Guide - Page 123
    APPENDIXA Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices 117
  • Gateway EC1440u | Reference Guide - Page 124
    . Care during use • Do not walk on the power cord or allow anything to rest on it. • Do not spill anything on the notebook. The best way to avoid spills is to avoid eating and drinking near your notebook. • Some notebooks have a replaceable CMOS battery on the system board. There is a danger of
  • Gateway EC1440u | Reference Guide - Page 125
    notebook. • The notebook does not operate properly when the operating instructions are followed. • The notebook was dropped or the cabinet is damaged. • The notebook performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Regulatory
  • Gateway EC1440u | Reference Guide - Page 126
    to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna other than the one provided with the notebook. Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio transmitter type devices
  • Gateway EC1440u | Reference Guide - Page 127
    . Caution Recycle or dispose of the used notebook properly according to federal, state and local laws. Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Product: • W340UA • W340UI This device complies with Part 15 of the FCC Rules. Operation of this
  • Gateway EC1440u | Reference Guide - Page 128
    modular jack which is Part 68-compliant. See installation instructions for details. The Ringer service may be required. The telephone company may request that you disconnect the equipment until the problem it unlawful for any person to use a computer or other electronic device to send any message
  • Gateway EC1440u | Reference Guide - Page 129
    it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna other than provide with the notebook. Caution The 802.11A radio LAN your notebook may have been equipped with operates in the same frequency range as high power radar, which
  • Gateway EC1440u | Reference Guide - Page 130
    In some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The customer their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if
  • Gateway EC1440u | Reference Guide - Page 131
    the unit ever need servicing, contact an authorized service location. EPA ENERGY STAR ENERGY STAR As an ENERGY STAR® Partner, Gateway has determined that this product meets the ENERGY STAR guidelines for energy efficiency when used with a computer equipped with a Display Power Management System
  • Gateway EC1440u | Reference Guide - Page 132
    Drive Irvine, CA 92618 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual notebook has a DVD drive
  • Gateway EC1440u | Reference Guide - Page 133
    installing 49 latch 10 locating 10 managing power 51 monitoring charge 48 purchasing 45 recalibrating 50 recharging 16, 48 release latch 10 replacing 49 bays battery 49 hard drive 10 memory 10, 83 brightness adjusting 28, 31 system keys 28 C cable lock 9 cable modem 8, 19 camera See digital camera
  • Gateway EC1440u | Reference Guide - Page 134
    Index CD drive See DVD drive cellular phone memory cards 38 Certificate of Authenticity 3 cleaning audio CD 68 case 65 CD 68 DVD 68 keyboard 66 LCD panel 66 notebook exterior 65 screen 66 clicking 30 closing unresponsive program 22 connecting AC adapter 16 dial-up modem 18 external keyboard 25
  • Gateway EC1440u | Reference Guide - Page 135
    96 Fn key 26, 27 folders opening 30 function keys 26 G Gateway model number 3 serial number 3 Support 3 H hard drive bay 10 indicator 24, 25 installing 86 purchasing 45 replacing 86 troubleshooting 96 headphone jack 6 Hibernate mode 52 hot-swapping 40, 41 Hybrid Sleep mode 27, 53 system
  • Gateway EC1440u | Reference Guide - Page 136
    bay 10 installing 83 purchasing 45 removing 83 replacing 83 troubleshooting 102 memory card reader locating 7 memory cards supported 39 using 38 microphone jack 6 Microsoft Certificate of Authenticity 3 Microsoft System Restore 75 model number 3, 60 modem cable 8, 19 connecting 18, 19 dial-up 58 DSL
  • Gateway EC1440u | Reference Guide - Page 137
    battery power 51 EmPower adapter 52 extending battery life 51 Hibernate mode 52 Hybrid Sleep mode 27, 52 indicator 6, 21 international adapter 61 management 47, 51 schemes 54 Sleep mode 21, 27, 52 source problems 18 SpeedStep settings 54 status indicator 6 troubleshooting 111 turning off notebook
  • Gateway EC1440u | Reference Guide - Page 138
    screen resolution 43 using 27 R radio approval authorities 59 radio frequency wireless connections 59 RAM See memory rebooting notebook 22 recalibrating battery 50 recharging battery 48 recovering drivers 69 software 69 system 68, 79 replacing See installing resetting notebook 22 restarting notebook
  • Gateway EC1440u | Reference Guide - Page 139
    starting notebook 20 programs 30 startup password 60 static electricity 82 status indicators battery charge 6, 48 Caps Lock 24 CD drive 25 disc drive 25 drive activity 24, 25 DVD drive 25 hard drive 24, 25 location 11 numeric keypad 24 Pad Lock 24 power 6 toggle on or off 27, 113 troubleshooting 113
  • Gateway EC1440u | Reference Guide - Page 140
    Index U upgrading 81 USB port 7, 41 user password 60 V VGA port 8, 42 video monitor port 8 projector port 8 troubleshooting 114 VGA port 8 video camera connecting 41 volume adjusting 28, 32 adjusting modem 106 controls 32 muting 28, 32 system keys 28 troubleshooting 113 W waking up notebook 21
  • Gateway EC1440u | Reference Guide - Page 141
  • Gateway EC1440u | Reference Guide - Page 142
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