Gateway EC14D Service Guide

Gateway EC14D Manual

Gateway EC14D manual content summary:

  • Gateway EC14D | Service Guide - Page 1
    Gateway EC14D Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
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    Revision History Please refer to the table below for the updates made to this service guide. Date Chapter Updates II
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    specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer
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    additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV
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    it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
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    VI
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    11 Using the Keyboard 12 Lock Keys and Embedded Numeric Keypad 12 Windows Keys 13 Function Keys 14 Hardware Specifications and Configurations 15 Instructions 38 Disassembly Process 38 External Module Disassembly Process 39 External Modules Disassembly Flowchart 39 Removing the Battery
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    ODD 113 Replacing the WLAN Module 115 Replacing the Hard Disk Drive 116 Replacing the DIMM Modules 118 Replacing the Lower Covers 118 Replacing the Battery 120 Replacing the SD Dummy Card 120 VIII
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    Table of Contents Troubleshooting 121 Common Problems 121 Power On Issue 122 Computer Shutsdown Intermittently 122 No Display Issue 123 No POST List 148 Screw List 158 Model Definition and Configuration 160 Test Compatible Components 163 Online Support Information 167 Index 169 IX
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    Table of Contents X
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    Chipset System Memory • Dual-channel DDR3 SDRAM support: • Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules (for 64-bit OS) Display • • 11.6" HD 1366 x 768 or SD 1024 x 600 pixel resolution, high-brightness (200-nit) Gateway Ultrabright™ TFT LCD 16:9 aspect ratio
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    -R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM • Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Audio High-definition audio support Two built-in stereo speakers
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    900/ 1800/1900 MHz), upgradeable to 7.2 Mb/s HSDPA and 5.7 Mb/s HSUPA, supporting receiver diversity and equalizing supports Standby and Hibernation power-saving modes • 62.16 W 5600 mAh 6-cell Li-ion battery pack: • 8-hour battery life • 47.52 W 4400 mAh 6-cell Li-ion battery pack: • 6-hour battery
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    Environment • Temperature: • Operating: TBD • Non-operating: TBD • Humidity (non-condensing): • Operating: TBD • Non-operating: TBD 4 Chapter 1
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    System Block Diagram LS5631P I/O Board Mobile Penym LV/ULV Dual Core uFCPGA-956 CPU - SFF Thermal Sensor EMC1402-1-ACZL CK505 Clock Generator ICS9LPRS387 LS5632P C/R Board LS5633P LED Board HDMI Conn. LCD CONN. CRT CONN. H_A#(3..35) H_D#(0..63) FSB 667/800/1066MHz 1.05V LS5634P SW Board
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    Front View # Component 1 Status Indicators Left View 1 Icon Description Light-Emitting Diodes (LED) that light up to show the status of the computer's functions and components. 1 2 3 4 5 6 7 8 # Component 1 DC-in jack Icon Description Connects to an AC adapter. 2 External
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    Right View 1 2 3 4 # Component 1 Multi-in-1 card reader 2 ODD 3 USB 2.0 port 4 Ethernet (RJ-45) port Icon Description Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xDPicture Card (xD). Note: Push to remove/install the card. Only one card
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    6 Hard Drive Bay Icon Description Locks the battery in position. Houses the computer's battery pack. Note: The battery shown is for reference only. Your PC may have a different battery, depending on the model purchased. Releases the battery for removal. Houses the computer's Wireless LAN
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    Keyboard Area and LCD Panel 1 2 3 4 8 5 6 7 9 No. Component 1 Webcam 2 Microphone 3 Display screen 4 HDD indicator Num Lock indicator Caps Lock indicator Chapter 1 Icon Description Web camera for video communication Internal microphone for sound recording. Also called Liquid-
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    on / WiFi on or off Orange light on - 3G off / WiFi on Not lit - 3G off / WiFi off Indicates when the computer is turned on. Battery indicator Wi-Fi Indicates the computer's battery status. Indicates the computer's Wi-Fi status. 10 Chapter 1
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    TouchPad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad's responsiveness. Chapter 1 11
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    Using the Keyboard Your Gateway EC14D has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock Keys and Embedded Numeric Keypad The
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    Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu.
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    Function Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, Bluetooth and WiFi. To activate hot keys, press and hold the key before pressing the other key in the hotkey combination. Function Key + +
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    Intel® 64 architecture • Ultra Low Voltage (ULV) Intel® Celeron® processor based on 45 nm process, supporting Intel® 64 architecture • Micro FCBGA-956 package • AMD M880G Chipset Processor Specifications Item CPU Speed Pentium SU4100 1.3 Celeron SU2300 1.2 Celeron 743 1.3 Cores 2 1 1 Mfg
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    x 1080: 60 Hz • MPEG-2/DVD decoding • WMV9 (VC-1) and H.264 (AVC) decoding • HDMI™ (High-Definition Multimedia Interface) with HDCP (Highbandwidth Digital Content Protection) support • 1366 x 768 LAN Interface Item LAN Chipset LAN connector type Specification Atheros AR8131L LAN Controller for 10
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    Audio Interface Item Specification Audio Controller Realtek ALC269X-GR for High Definition Audio Codec • Features • 98dB Signal-to-Noise Ratio (A-weighting) for DAC/ADC output • Meets WLP (Windows Logo Program) 3.10 and future WLP requirements 2+2-channel DAC supports 16/20/24-bit PCM format
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    simultaneously Features • Support Application keys for Windows 7 Battery Item Vendor & model name Battery Type Pack capacity Normal Voltage Charge Voltage Fast Charge Current Package configuration 3 Cell SIMPLO UM09G75 Li-ion 2200 mAh 11.1V 12.6V 2.94~3.5A 3S2P Specification 6 Cell 2.2 SIMPLO
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    configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem Advanced, Security, Power, Boot, and Exit. Follow these instructions: • To choose a menu, use the left and for parameters are found in the Item Specific Help part of the screen. Read this
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    Information The Information screen displays a summary of your computer hardware information. InsydeH20 Setup Utility Information Main Security Boot Exit CPU Type CPU Speed HDD Model Name: HDD Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number :
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    SATA Mode [13:55:59] [04/09/2009] 1024 MB [64 MB] [Enabled] [Enabled] [Enabled] [Enabled] [AHCI Mode] Rev. 3.0 Item Specific Help , , or selects field F1 Help ESC Exit S e l e c t I t e m F 5 / F 6 C h a n g e Va l u e s F9 Setup Default Select Menu Enter Select
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    Set Supervisor Password Set User Password Set IDE0 Hdd Password Clear Clear Frozen Rev. 3.0 Item Specific Help Supervisor Password controls access to the whole setup utility. It can be used to boot password, you may have to return your notebook computer to your dealer to reset it. 22 Chapter 2
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    Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Set Supervisor Password Enter New Password [ ] Confirm New Password [
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    2. Type the current password in the Enter Current Password field and press Enter. 3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press Enter. After setting the password, the computer sets the User Password parameter to "Set". 5. If
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    includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. InsydeH20 Setup Utility Information Main Security Boot Exit Rev. 3.0 Boot priority order: Item Specific Help 1. IDE0 : ST960821A 2. IDE1 : MATSHITADVD 3. USB FDD : 4. Network Boot : Realtek Boot
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    Setup Utility Information Main Security Boot Exit Rev. 3.0 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your Changes F1 Help ESC Exit Select Item F5/F6 Change Values F9 Setup Default Select Menu
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    Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not
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    USB HDD to Update BIOS, move USB HDD to position 1. InsydeH20 Setup Utility Information Main Security Boot Exit Boot priority order: Rev. 3.0 Item Specific Help 1. IDE0 : ST9160314AS 2. IDE1 : 3. USB FDD : 4. Network Boot : LAN 5. USB HDD : 6. USB CDROM : Use < > or < > to select a device, then
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    NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. 5. Flash is complete when the message Flash programming complete displays. Chapter 2 29
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    WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. Double click the WinFlash executable. 2. Click OK to begin the update. A progress screen displays. 3. When the process is complete, close all programs and applications and reboot the system. 30 Chapter 2
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    Remove HDD/BIOS Password Utilities This section provides you with details about removing HDD/BIOS password methods: Removing HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the following steps: 1. After the error is displayed,
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    Removing BIOS Passwords: To clear the User or Supervisor passwords, open the RAM door and use a metal instrument to short the CLRP2 jumper as shown below. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1. From a DOS prompt, execute clnpwd.exe 2.
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    Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the
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    Example 4: Write UUID to EEPROM (Create UUID from Intel WFM20.pdf) Input: dmitools /wu Example 5: Write Asset Tag to EEPROM Input: dmitools /wa Acer Asstag Using the LAN MAC Utility Perform the following steps to write MAC information to eeprom: 1. Use a text editor, for example Notepad, to edit
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    Chapter 2 35
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    36 Chapter 2
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    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat
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    Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery
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    be removed during servicing. For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Turn off system and peripherals power Disconnect power and signal cables from system Remove battery Remove dummy card Remove
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    Removing the Battery Pack 1. Turn computer over. Slide the battery lock in the direction shown. 2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2). 2 1 40 Chapter 3
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    Removing the SD Dummy Card 1. Push the SD dummy card inwards to eject it. 2. Pull the card out from the slot. Chapter 3 41
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    Removing the DIMM Module 1. Remove the one (1) screw from the RAM cover. Step RAM Cover Size M2*6 2. Lift off the RAM cover. Quantity 1 Screw Type 3. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 42 Chapter 3
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    4. Remove the DIMM module. Removing the HDD Module 1. See "Removing the Battery Pack" on page 40. 2. Remove the two (2) screws on the HDD cover. Step HDD Module Size M2*6 Quantity 2 Screw Type Chapter 3 43
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    3. Lift up the HDD cover at the location shown and remove. 4. Lift out the plastic pull-tab. 5. Grasp the pull-tab and pull the HDD module out of the bay. 44 Chapter 3
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    6. Remove the four (4) screws (two each side) securing the hard disk to the carrier in the order that they are shown printed on the hard disk carrier: 1, 2, 3 then 4. 1 2 Step HDD Carrier Size M3*3 7. Remove the carrier from the HDD. Quantity 4 4 3 Screw Type Chapter 3 45
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    Removing the WLAN Module 1. See "Removing the Battery Pack" on page 40. 2. Remove the screw on the WLAN cover. Step WLAN Cover Size M2*3 3. Lift up the WLAN cover and remove. Quantity 1 Screw Type 46 Chapter 3
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    4. Disconnect the antenna cables from the WLAN Module. NOTE: Cable placement is Black to the MAIN terminal (left) and White to the AUX terminal (right). 5. Move the antennas away and remove the one (1) screw. Step WLAN Module Size M2*3 Quantity 1 Screw Type Chapter 3 47
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    . NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage. Removing the ODD Module 1. See "Removing the Battery Pack" on page 40. 2. Ensure screw holding ODD module in place is removed. Step ODD Module Size M2*6 Quantity 1 Screw Type 48 Chapter
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    3. Use a paperclip or other straight pin to manually eject the ODD. 4. Gently pull the ODD from the chassis. 5. Pry the face off of the ODD. Chapter 3 49
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    6. Pull cover from the front of the ODD. 7. Remove two (2) screws from ODD bracket. Step ODD Bracket Size M2x3 Quantity 2 8. Remove the bracket from the ODD module. Screw Type 50 Chapter 3
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    Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove external modules before proceeding Remove keyboard Remove upper cover Remove LED Board Remove card reader board Remove main board Remove button board Remove Bluetooth board Remove LCD module Remove I/O board Remove
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    Removing the Keyboard 1. Push down on the four (4) latches holding the keyboard in place. The latches are behind and between keys esc/F1, F5/F6, F10/F11 and Ins/Del. 2. Release each latch one at a time from. 3. Gently pry up the keyboard from the back. 52 Chapter 3
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    4. Turn the keyboard over but do not pull it away from the computer. 5. Unlock the FPC. 6. Remove the FPC and the keyboard. Chapter 3 53
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    Removing the Upper Cover 1. See "Removing the Keyboard" on page 52. 2. Remove the adhesive tape from the button board FFC. Remove the button board FFC. 3. Pull out and remove the function board FFC. Then pull out and remove the I/O board FFC. 54 Chapter 3
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    4. Turn the computer over and remove the nine (9) screws in the bottom cover. Step Lower Cover Size M2*6 Quantity 9 5. Remove three (3) screws from the HD bay. Screw Type Step HDD bay Size M2*3 M2*6 Quantity 2 1 Screw Type Chapter 3 55
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    6. Turn the computer over again. Remove six (6) screws from the keyboard bay. Step Keyboard Bay Size M2*10 Quantity 6 Screw Type 7. Begin removing the upper cover by prying the cover up at the left hinge as shown below. 56 Chapter 3
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    8. Continue to pry the covers apart, moving away from the left hinge. 9. Pry up the cover around the right hinge. 10. Pull the upper cover up off the bottom cover. Chapter 3 57
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    11. Remove the upper cover. Removing the LED Board 1. See "Removing the Upper Cover" on page 54. 2. Pull up on LED board FFC to disengage the adhesive and lift the FFC from the upper cover 3. Unlock and remove the LED FFC from the LED Board. 58 Chapter 3
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    4. Remove the one (1) screw. Step LED Board Size M2*3 Quantity 1 5. Lift the LED Board away from the chassis. Screw Type Chapter 3 59
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    Removing the Card Reader Board 1. See "Removing the Upper Cover" on page 54. 2. Detach the adhesive plastic covering the Card Reader and ODD Eject FFCs from the upper cover 3. Remove one (1) screw from ODD Eject board and two (2) screws from the Card Reader Board Step ODD Eject Board Card Reader
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    4. Lift the ODD Eject board up and away from the guide pin. 5. Lift the Card Reader board away from the upper case. 6. Pull the two (2) FFC cables from the Card Reader Board. Chapter 3 61
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    Removing the Button Board 1. See "Removing the Upper Cover" on page 54. 2. Detach the button board FFC from the touchpad. 3. Release the touchpad FFC locking latch and disconnect the touchpad FFC from the cover. 4. Remove the two (2) screws securing the TouchPad Bracket to the Upper Cover. Step
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    5. Remove the button board from the Upper Cover. Removing the Bluetooth Module 1. See "Removing the Upper Cover" on page 54. 2. Remove the one (1) screw from the Bluetooth module. Step Bluetooth Module Size M2*3 Quantity 1 Screw Type Chapter 3 63
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    3. Disconnect the Bluetooth cable from the mainboard. 4. Remove the Bluetooth module (1) and disconnect the Bluetooth cable from the Bluetooth module (2). 1 2 64 Chapter 3
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    Removing the Mainboard 1. *See "Removing the Function Board" on page 72. 2. *See "Removing the Function Board" on page 72. 3. *See "Removing the Function Board" on page 72. 4. *See "Removing the LCD Module" on page 73. 5. *See "Removing the Bridge Board" on page 65. 6. Remove two (2) HDD connector
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    8. Disconnect the LVDS cable using the pull tab. 9. Remove the CRT cable. 10. Partially lift the Main Board out of the chassis, lifting at the side closest to the ODD as indicated below. 66 Chapter 3
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    11. Tilt up the mainboard to expose the DC Power cable (1). Remove the DC cable (2). Place the mainboard on a clean, flat surface. 2 1 12. Remove the HDD connector cable from the Main Board. Chapter 3 67
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    Removing the Thermal Module 1. See "Removing the Mainboard" on page 68. 2. Disconnect the fan cable. 3. Remove the four (4) screws in the order labelled on the unit (1, 2, 3, 4). Step Thermal Module Size M2*3 Quantity 4 4. Remove the thermal module from the mainboard. Screw Type 68 Chapter 3
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    Removing the I/O Board 1. See "Removing the Upper Cover" on page 54. 2. See *** Mainboard 3. Remove two (2) screws. Step I/O Board Size M2*3 Quantity 2 4. Remove the I/O board from the chassis. Screw Type Chapter 3 69
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    Removing the Speaker Module 1. See "Removing the I/O Board" on page 66. 2. See "Removing the Mainboard" on page 68. 3. Remove the four (4) screws. Step Speakers Size M2*3 Quantity 4 Screw Type 4. Remove the cables from the retention guides and pull the left speaker away. 70 Chapter 3
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    5. Lift out entire speaker module. Chapter 3 71
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    Removing the Function Board 1. See "Removing the Upper Cover" on page 54. 2. See "Removing the Main Board 3. Remove the adhesive tape over the cables. 4. Remove the one (1) screw. Step Function Board Size M2*3 Quantity 1 Screw Type 72 Chapter 3
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    5. Unlock and disconnect the function board FFC. Removing the LCD Module 1. See "Removing the Mainboard" on page 68. 2. Remove the two (2) screws from the left LCD hinge. Step LCD Module Size M2*4 Quantity 2 Screw Type Chapter 3 73
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    3. Remove the two (2) screws from the right LCD hinge. Step LCD Module Size M2*4 Quantity 2 4. Remove the LCD Module from the chassis. Screw Type 74 Chapter 3
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    Removing the VGA Cable 1. See "Removing the Upper Cover" on page 54. 2. See "Removing the Main Board 3. Lift the VGA cable up and out of the chassis. Chapter 3 75
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    Removing the DC Jack 1. See "Removing the Upper Cover" on page 54. 2. See "Removing the Main Board 3. Lift the cable bundle out of its retainer. 4. Lift the DC jack and cable out of the chassis. 76 Chapter 3
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    LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD panel from main unit before preceeding Remove LCD bezel Remove camera module Remove LCD panel Remove LCD cable Remove LCD brackets Remove WLAN antennas Remove microphone Screw List Step LCD Panel LCD Brackets Screw M2
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    Removing the LCD Bezel 1. See "Removing the LCD Module" on page 73. 2. Begin by prying up the bezel from the top-right corner of the LCD. 3. Work your way to the other corner of the LCD, prying up the bezel from the LCD. 4. Pry the bezel down the left and right sides towards the hinges (see below).
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    NOTE: Tilt up the bezel away from the LCD module to disengage the clasps inside the hinges. Removing the Camera Module 1. See "Removing the LCD Bezel" on page 78. 2. Disconnect the camera cable. 3. Pry the camera from the module. Chapter 3 79
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    Removing the LCD Panel 1. See "Removing the Camera Module" on page 79. 2. Lift the foil off the LCD cable. 3. Remove the six (6) securing screws from the LCD Panel. Step LCD Panel Size M2*4 Quantity 6 Screw Type 4. Ensure the Wi-Fi antenna cables are free of the hinges, then remove the LCD
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    Removing the LCD Brackets 1. See "Removing the LCD Panel" on page 80. 2. Remove the four (4) screws of the LCD brackets. Step LED Panel Brackets Size M2*3 Quantity 4 Screw Type Removing the LVDS/Microphone Cable 1. Turn the LCD panel over to expose the rear. Lift the microphone cable as shown
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    2. Lift up the transparent adhesive protector securing the cable to the LCD Panel. 3. Disconnect the cable from the panel connector and lift the FPC cable from the panel. Removing the WLAN Antennas 1. See "Removing the LCD Panel" on page 80. 2. Gently lift the five (5) foil tabs off the black (left)
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    3. Remove the right WLAN antenna cables from the cable retention guides. 4. Disengage the adhesive foil holding the antennas in place. Warming the foil may make it easier to remove. Take care not to damage the antenna. 5. Lift the WLAN antennas off the LCD module cover. Chapter 3 83
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    LCD Module Reassembly Procedure Replacing the WLAN Antennas 1. Replace the left (black cable) and right (white cable) antennas as shown. Press down on the adhesive pads to secure the antennas in place. 2. Lay the cables along the cable channels. 3. Replace the foil tabs over the cables. 84 Chapter
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    Replacing the LCD/Microphone Cable 1. Replace the LCD cable connector (1) and clear adhesive tape (2). 2 1 2. Adhere the Microphone/Webcam cable to LCD panel back as shown. WARNING: Warning: Improper replacement of LCD cable may cause webcam/microphone misalignment. Replacing the LCD Panel 1. Align
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    2. Replace the four (4) screws. 3. Replace the LCD panel into the LCD module cover. 4. Thread the cables though the left and right hinges. 86 Chapter 3
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    5. Replace the six (6) screws. 6. Replace the adhesive foil back over the microphone to secure it in place. Replacing the Camera Module 1. Align camera module with the guides and press down to secure onto the LCD module cover. Chapter 3 87
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    2. Connect the webcam cable. Replacing the LCD Bezel 1. Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel. Attach the clasp mechanism at the hinges and lower the bezel. 88 Chapter 3
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    2. Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module. 1 2 3 Chapter 3 89
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    Main Module Reassembly Procedure Replacing the DC Jack 1. Insert the DC power jack into the chassis. 2. Thread the cable through the guides and press the cable bundle into its retainer. 90 Chapter 3
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    Replacing the VGA Cable 1. Insert the VGA cable into the chassis with the adapter pointed down on an angle as indicated in the photograph. 2. Press down on the back of the adapter and snap it into place. Chapter 3 91
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    Replacing the LCD Module 1. Set LCD hinges back onto the guides on the chassis. Ensure the wiring for the DC jack and VGA cable are under the left hinge (see green arrows in step 2). 2. Replace the
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    . 2. Slide the Wi-Fi switch board over it's guide pin in the chassis and insert the slider (red circle) into the guides located on the chassis as indicated in the second photo below. 1 NOTE: Ensure the slider (red) is properly inserted into the guides (green) of the Wi-Fi switch. 2 Chapter 3 93
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    3. Replace the one (1) screw. 4. Replace the FFC and adhere the adhesive tape over the cable. 94 Chapter 3
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    Replacing the Speakers 1. Replace both speaker housings into the chassis. 2. Lay the speaker cables under the retention guides. Chapter 3 95
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    3. Replace the two (2) screws and replace the adhesive tape to hold the speaker cable in place. Replacing the I/O Board 1. Place the I/O board into the chassis. 2. Replace the two (2) screws. 96 Chapter 3
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    amount of thermal grease to the centre of the CPU-there is no need to spread the grease manually, the force used during the installation of the Thermal Module is sufficient. 3. Align the screw holes evenly. 4. Tighten the four (4) screws in numerical order: 4, 3, 2 then 1. 1 3 4 2 Chapter 3 97
  • Gateway EC14D | Service Guide - Page 108
    5. Connect the thermal module cable to the mainboard. 98 Chapter 3
  • Gateway EC14D | Service Guide - Page 109
    Replacing the Mainboard 1. Before placing the mainboard into the chassis, connect the HDD connector cable to the Main Board. 2. Connect the DC power cable from the lower cover to the mainboard. 3. Ensure that the Mainboard is face up (the CPU is not visible). Place the Mainboard in the chassis,
  • Gateway EC14D | Service Guide - Page 110
    4. Press down on the right side to engage the latch under the mainboard. 5. Replace two (2) HDD connector screws. 6. Connect the LVDS cable. 100 Chapter 3
  • Gateway EC14D | Service Guide - Page 111
    7. Replace the CRT cable. 8. Connect the speaker and card reader board cables. Chapter 3 101
  • Gateway EC14D | Service Guide - Page 112
    Replacing the Bluetooth Module 1. Connect the Bluetooth cable to the Bluetooth module 2. Replace the Bluetooth module. 3. Connect the Bluetooth cable to the mainboard. 102 Chapter 3
  • Gateway EC14D | Service Guide - Page 113
    4. Lay the Bluetooth cable into the channel to the right of the HDD bay. 5. Apply adhesive tape to hold the bluetooth cable in place. Chapter 3 103
  • Gateway EC14D | Service Guide - Page 114
    Replacing the Button Board 1. Replace the button board. 2. Replace the two (2) screws. 3. Connect the touchpad FFC and lock it into place. 104 Chapter 3
  • Gateway EC14D | Service Guide - Page 115
    4. Replace the button board FFC and press down to set the adhesive. Replacing the Card Reader Board 1. Connect the two (2) FFC cables to the Card Reader Board. 2. Replace the Card Reader board into the upper case. Chapter 3 105
  • Gateway EC14D | Service Guide - Page 116
    3. Replace the ODD Eject module onto the guide pin and into place. 4. Replace one (1) screw to secure the ODD Eject board and two (2) screws to the Card Reader Board. 5. Attach the adhesive plastic covering the Card Reader and ODD Eject FFCs to the upper cover as shown below. 106 Chapter 3
  • Gateway EC14D | Service Guide - Page 117
    Replacing the LED Board 1. Replace the LED board. 2. Replace the one (1) screw. 3. Connect the LED board FFC. Chapter 3 107
  • Gateway EC14D | Service Guide - Page 118
    4. Lock the LED board FFC. Replacing the Upper Cover 1. Align the bottom edge of the upper cover with the bottom of the chassis. 2. Ensure all wires are tucked under the upper cover then gently lower the upper cover onto the upper cover. 108 Chapter 3
  • Gateway EC14D | Service Guide - Page 119
    3. Beginning with the bottom edge, press around the edges of the upper cover to snap it into place. Chapter 3 109
  • Gateway EC14D | Service Guide - Page 120
    4. Replace the six (6) screws in the upper cover. 5. Turn the computer over and replace three (3) screws in the HD bay. 6. Replace nine (9) screws in the bottom cover. 110 Chapter 3
  • Gateway EC14D | Service Guide - Page 121
    7. Turn the computer over and replace the function board FFC, then replace the I/O board FFC. 8. Replace the button board FFC. Replace the adhesive tape over the button board FFC connector. Chapter 3 111
  • Gateway EC14D | Service Guide - Page 122
    Replacing the Keyboard 1. Connect the keyboard FPC i) and lock it ii). 2. Turn the keyboard over into the keyboard bay. 3. Press down on the keyboard to engage all four (4) latches. 112 Chapter 3
  • Gateway EC14D | Service Guide - Page 123
    Replacing the ODD 1. Replace two (2) screws to attach the ODD bracket to the ODD. 2. Snap the ODD cover onto the front of the ODD. Chapter 3 113
  • Gateway EC14D | Service Guide - Page 124
    3. Gently slide the ODD back into the chassis. 4. Replace the one (1) screw to secure the ODD module in place. 114 Chapter 3
  • Gateway EC14D | Service Guide - Page 125
    Replacing the WLAN Module 1. Replace the WLAN module. 2. Replace the one (1) screw. 3. Replace the two connectors. Cable placement is Black to the MAIN terminal (left) and White to the AUX terminal (right). Chapter 3 115
  • Gateway EC14D | Service Guide - Page 126
    Replacing the Hard Disk Drive 1. Replace the HDD into the carrier. 2. Replace the four (4) screws, two (2) on each side. 3. Insert the HDD module into the HDD bay, back end (opposite the connectors) first. 116 Chapter 3
  • Gateway EC14D | Service Guide - Page 127
    4. Gently push down on the HDD module, ensuring it is properly connected. 5. Ensure the pull tab is tucked down neatly. Chapter 3 117
  • Gateway EC14D | Service Guide - Page 128
    Replacing the DIMM Modules 1. Replace the DIMM module(s), connecter end first. 2. Press the DIMM module to lock into place. Replacing the Lower Covers 1. Replace the HDD cover by first locating the external edge flanges (1) and then lowering into place (2). 1 2 118 Chapter 3
  • Gateway EC14D | Service Guide - Page 129
    2. Replace the Ram cover by first inserting the internal edge (1) and then lowering into place (2) as shown. 1 2 3. Replace the WLAN cover. 4. Tighten the two (2) screws on the HDD cover, one (1) screw on the WLAN cover and the one (1) screw on the DIMM cover. Chapter 3 119
  • Gateway EC14D | Service Guide - Page 130
    Replacing the Battery 1. Align battery with the battery bay and slide into place until an audible click sounds. 2. Slide the battery lock to the Lock position, see following image. Replacing the SD Dummy Card 1. Insert the SD Dummy Card into the slot and push until the
  • Gateway EC14D | Service Guide - Page 131
    Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the
  • Gateway EC14D | Service Guide - Page 132
    following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start OK Check AC/Batt only power on OK Swap AC/Battery NG OK Check Power/B Whether OK Swap Power NG 7. If the Issue is still not resolved, see "Online Support Information" on page 167. 122 Chapter 4
  • Gateway EC14D | Service Guide - Page 133
    problem. 1. Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5. Reference Product pages for specific stations. Remove any memory cards and CD/DVD discs. Restart the computer. If the
  • Gateway EC14D | Service Guide - Page 134
    highest level. See the User Manual for instructions on adjusting settings. NOTE: Ensure that the computer is not running on battery alone as this may reduce from the operating system DVD and follow the onscreen prompts. 11. If the Issue is still not resolved, see "Online Support Information" on page
  • Gateway EC14D | Service Guide - Page 135
    /LCD panel Swap M/B Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: START Keyboard FPC well connected? No Connect it well Keyboard OK? No Replace keyboard Replace M/B Chapter
  • Gateway EC14D | Service Guide - Page 136
    NG T/P board or T/P FFC Swap M/B Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start OK Check M/B SPK cable Re-assemble the SPK cable NG to M/B OK Check Logic Lower OK Swap
  • Gateway EC14D | Service Guide - Page 137
    There are no red Xs or yellow exclamation marks. • There are no device conflicts. • No hardware is listed under Other Devices. 3. Roll back the audio driver to the Reinstall the Operating System. 11. If the Issue is still not resolved, see "Online Support Information" on page 167. Chapter 4 127
  • Gateway EC14D | Service Guide - Page 138
    Microphones do no operate correctly, perform the following actions one at a time to correct the problem. 1. Check that the microphone is enabled. Navigate to Start´ Control Panel´ Hardware and Sound 8. If the Issue is still not resolved, see "Online Support Information" on page 167. 128 Chapter 4
  • Gateway EC14D | Service Guide - Page 139
    the problem. DVD in the ODD and restart system DVD. Drivers problem. 4. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support . 5. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that CD/DVD Support
  • Gateway EC14D | Service Guide - Page 140
    /B NG CONN to M/B OK Swap IO/B NG Swap M/B Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Start OK Check WL antenna to WL card OK Check antenna Re-assemble NG the antenna to WL card OK
  • Gateway EC14D | Service Guide - Page 141
    problem. 1. Try an alternative mouse. 2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual and Support. 10. Roll back the mouse driver to the previous version if updated recently. 11. Remove and reinstall the mouse driver.
  • Gateway EC14D | Service Guide - Page 142
    1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC
  • Gateway EC14D | Service Guide - Page 143
    for all DIMMs 0x13 Determine the smallest refresh period for all DIMMs 0x14 Verify burst length of 8 is supported by all DIMMs 0x15 Determine the smallest tWR supported by all DIMMs 0x16 Determine DIMM size parameters 0x17 Program the correct system memory frequency 0x18 Determine and
  • Gateway EC14D | Service Guide - Page 144
    program graphic clocks Disable access to the XMM registers BDS & Specific action: Code Description 0x00 Report the legacy boot is happening memory range 0x50 Get the root bridge handle 0x51 Notify pci bus driver starts to program the resource 0x58 Reset the host controller 0x5A IdeBus
  • Gateway EC14D | Service Guide - Page 145
    Code 0xF9 Description Runtime driver set virtual address map Each PEIM entry point used in 80_PORT Code Description 0x00 0x01 PEI_SMM_CONTROL 0x19~0x1F PEI_RESERVED 0x20~0x2E PEI_OEM_DEFINED 0x2F PEI_DXE_IPL Each Driver entry point used in 80_PORT Code Description 0x30 RESERVED 0x31
  • Gateway EC14D | Service Guide - Page 146
    Code 0x37 0x38 0x39 0x3A 0x3B 0x3C 0x3D 0x3E 0x3F 0x40 0x41 0x42 0x43 0x44 0x45 0x46 0x47 0x48 0x49 0x4A 0x4B 0x4C 0x4D 0x4E 0x4F 0x50 0x51 0x52 0x53 0x54 0x55 0x56 0x57 0x58 0x59 0x5A 0x5B 0x5C 0x5D 0x5E 0x5F 0x60 0x61 136 Description HT_CPU / MP_CPU LEGACY_METRONOME FTWLITE RUN_RIME
  • Gateway EC14D | Service Guide - Page 147
    Code 0x62 0x63 0x64 0x65 0x66 0x67 0x68 0x69 0x6A 0x6B 0x6C 0x6D 0x6E 0x6F 0x70 0x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 0x7A 0x7B 0x7C 0x7D 0x7E 0x7F 0x80 0x81 0x82 0x83 0x84 0x85 0x86 0x87 0x88 0x89 0x8A 0x8B 0x8C CRISIS_RECOVERY LEGACY_8259 LEGACY_REGION LEGACY_INTERRUPT BIOS_KEYBOARD
  • Gateway EC14D | Service Guide - Page 148
    Code 0x8D 0x8E 0x8F 0x90 0x91 0x92 0x93 0x94~0x9F 0xA0 0xA1 0xA2 0xA3 0xA4 0xA5 0xA6 0xA7 0xA8 0xA9 0xAA 0xAB 0xAC 0xAD 0xAE 0xAF 0xB0 0xB1 Description CHINESE TPM_S3_Resume USB_EHCI SNP_32_64 PXE_BC PXE_DHCP4 EBC RESERVED DXE_H2O_DEBUG_IO DXE_H2O_DEBUG_IO DXE_TPM_TCG DXE_TPM_PHYSICAL_PRESENCE
  • Gateway EC14D | Service Guide - Page 149
    Code 0xCE 0xCF 0xD0 0xD1 0xD2 0xD3 0xD4 0xD5 0xD6 0xD7 0xD8 0xD9 0xDA Description SMM_FW_BLOCK_SERVICE SMM_VARIABLE SMM_IHISI SMM_INT15_MICROCODE SMM_PNP SMM_USB_LEGACY SMM_INT13_HDD SMM_INIT_PPM SMM_OHCI1394 SMM_ SECURITY_HDD_PASSWORD_SERVICE SMM_OEM_SERVICE SMM_PPM SMM_DIGITAL_THERMAL_SENSOR
  • Gateway EC14D | Service Guide - Page 150
    140 Chapter 4
  • Gateway EC14D | Service Guide - Page 151
    Jumper and Connector Locations Mainboard Description Top View Chapter 5 ITEM JCRT1 JLVDS1 JLEDB1 JCRB1 JKB1 JTP1 JBT1 JSPK1 JSWB1 DESCRIPTION CRT Cable connector LCD connector LED Board connector Card Reader board connector Internal keyboard connector T/P connector BT connector Speaker connector
  • Gateway EC14D | Service Guide - Page 152
    Bottom View ITEM PJP1 JP32 PJP2 JHDMI1 JUSB1 JUSB2 JMIC1 JHP1 JSATA1 JDIMM1 JDIMM2 JP5 JSATA2 DESCRIPTION DCIN Cable connector FAN connector Battery connector HDMI connector USB connector USB connector MIC Jack HP/SPDIF Jack HDD connector RAM connector RAM connector MB to I/O B connector ODD
  • Gateway EC14D | Service Guide - Page 153
    password check, users need to short the HW Gap to clear the password by using the following steps: 1. Power Off the system. Remove the AC, Battery and HDD from the machine. Chapter 5 143
  • Gateway EC14D | Service Guide - Page 154
    2. Disconnect the RTC Battery cable and locate the CLRP2 jumper in the DIMM bay. 3. Use an electric conductivity tool to short the two HW Gap points. 4. Plug in AC,
  • Gateway EC14D | Service Guide - Page 155
    BIOS Recovery process when system is powered on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block. Steps for BIOS Recovery from
  • Gateway EC14D | Service Guide - Page 156
    146 Chapter 5
  • Gateway EC14D | Service Guide - Page 157
    have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow
  • Gateway EC14D | Service Guide - Page 158
    FRU List Category Adapter Battery Board Cable 148 Description Acer PN Adapter DELTA 30W 19V 1.7x5.5x11 Black ADP-30JH BA LF Adapter LITE-ON 30W 19V 1.7x5.5x11 Black PA-1300-04AC LF Adapter
  • Gateway EC14D | Service Guide - Page 159
    POWER CORD UK 3 PIN RUBBER - BLACK UPPER CASE ASSY W/ TP, TP RUBBER - RED LOWER CASE FOR W/O 3G FUNCTION LOWER CASE FOR W/ 3G WD2500BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 HDD SEAGATE 2.5" 5400rpm 320GB LF F/W:C60F Disk imbalance criteria = 0.014g-cm Acer PN 27.TAVV5.003 27.TAVV5.004 27.TAVV5.
  • Gateway EC14D | Service Guide - Page 160
    ML250 SATA LF F/W:01.01A01 Acer PN KH.50008.013 Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard 86KS Black US International Texture Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard 86KS Black Greek Texture Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard 86KS Black Arabic Texture Keyboard
  • Gateway EC14D | Service Guide - Page 161
    87KS Black SLO/CRO Texture Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard 87KS Black CZ/SK Texture Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard 87KS Black Brazilian Portuguese Texture Keyboard GATEWAY GP-1T SJM11 Internal 11 Standard 91KS Black Japanese Texture Acer PN KB.I110G.019 KB.I110G
  • Gateway EC14D | Service Guide - Page 162
    11.6" WSVGA Glare W/ANTENNA, CCD, RED - PB LED LCD AUO 11.6" WSVGA Glare B116AW02 V0 LF 200nit 16ms 500:1 LED LCD LPL 11.6" WSVGA Glare LP116WSA-TLA1 LF 200nit 16ms LCD COVER IMR-RED 11.6" WXGA Glare LP116WH1-TLA1 LF 200nit 8ms 500:1 LCD COVER IMR-BLACK GW ANTENNA WLAN LCD CABLE ASSY W/ MIC Acer PN
  • Gateway EC14D | Service Guide - Page 163
    Glare B116XW02 V0 1A (3G) LF 200nit 8ms 500:1 LED LCD LPL 11.6" WXGA Glare LP116WH1-TLA1 LF 200nit 8ms 500:1 LCD COVER IMR-RED GW ANTENNA WLAN LCD CABLE ASSY W/ MIC LCD BEZEL-GW LCD BRACKET R&L CAMERA 0.3M Acer PN 60.WHA02.004 33.WHA02.003 57.WHA02.001 6M.BGH02.002
  • Gateway EC14D | Service Guide - Page 164
    MODULE 11.6" WXGA Glare W/ANTENNA, CCD, RED - PB LED LCD AUO 11.6" WXGA Glare B116XW02 V0 1A (3G) LF 200nit 8ms 500:1 LED LCD LPL 11.6" 11.6" WSVGA Glare B116AW02 V0 LF 200nit 16ms 500:1 LED LCD LPL 11.6" WSVGA Glare LP116WSA-TLA1 LF 200nit 16ms LCD COVER IMR-BLACK PB ANTENNA WLAN ANTENNA 3G Acer
  • Gateway EC14D | Service Guide - Page 165
    Glare B116AW02 V0 LF 200nit 16ms 500:1 LED LCD LPL 11.6" WSVGA Glare LP116WSA-TLA1 LF 200nit 16ms LCD COVER IMR-RED PB ANTENNA WLAN ANTENNA 3G LCD CABLE ASSY W/ MIC LCD BEZEL-PB LCD BRACKET R&L CAMERA 0.3M Acer PN 50.WHA02.006 60.BGH02.002 33.WHA02.003 57.WHA02.001 6M
  • Gateway EC14D | Service Guide - Page 166
    LCD BRACKET R&L CAMERA 0.3M ASSY LED MODULE 11.6" WXGA Glare W/ANTENNA, CCD, 3G, RED - GTW LED LCD AUO 11.6" WXGA Glare B116XW02 V0 1A (3G) LF 200nit 8ms 500:1 LED LCD LPL 11.6" WXGA Glare LP116WH1-TLA1 LF 200nit 8ms 500:1 LCD COVER IMR-RED GW ANTENNA WLAN Acer PN 6M.WJ302.002 LK.11605.003
  • Gateway EC14D | Service Guide - Page 167
    LED MODULE 11.6" WXGA Glare W/ANTENNA, CCD, 3G, RED - PB LED LCD AUO 11.6" WXGA Glare B116XW02 V0 1A (3G) LF 200nit 8ms 500:1 LED LCD LPL 11.6" WXGA 1066 2GB HMT125S6BFR8C-G7 N0 LF 128*8 0.055um MAINBOARD EC14D LF UMA_SJM13_MS_INTEL SU4100/ NON3G Acer PN 50.WJ302.001 50.WHA02.006 60.WHA02.004
  • Gateway EC14D | Service Guide - Page 168
    Category Heatsink Speaker SPEAKER Miscellaneous Description MAINBOARD EC14D LF UMA_SJM13_MS_INTEL CELERON 743/NON3G MAINBOARD EC14D LF UMA_SJM13_MS_INTEL SU2300/ NON3G MAINBOARD EC14D LF UMA_SJM13_MS_INTEL SU7300/ NON3G Acer PN MB.WHA02.00 5 MB.WHA02.01 0 MB.WHA02.00 2 THERMAL MODULE 60.WHA02.
  • Gateway EC14D | Service Guide - Page 169
    Chapter 6 159
  • Gateway EC14D | Service Guide - Page 170
    ENBFXS- EMEA 233G25Mn ENBFXS- EMEA 232G32Mn ENBFXS- WW 412G25Mn ENBFXS232G16Mi EMEA ENBFXS- EMEA 232G25Mn ENBFXS- EMEA 412G25Mn ENBFXS- EMEA 233G32Mn Country Acer Part No UK LX.BGH02.011 Portugal LX.BGH02.005 France LX.BGH02.010 France LX.BGH02.009 France LX.BGH02.008 Italy LX.BGH02
  • Gateway EC14D | Service Guide - Page 171
    Acer 11.6W XGAG NLED 11.6W XGAG NLED 11.6W XGAG NLED 11.6W XGAG NLED 11.6W XGAG NLED 11.6W XGAG Memory 1 SO1GBIII10 SO2GBIII10 SO1GBIII10 SO1GBIII10 SO2GBIII10 SO1GBIII10 SO2GBIII10 SO1GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO1GBIII10 Memory 2 SO1GBIII10 Wireless LAN1 INT1000H Bluetooth Battery
  • Gateway EC14D | Service Guide - Page 172
    ENBFXS412G25Mn ENBFXS412G25Mn ENBFXS412G25Mn LCD NLED 11.6W SVGA G NLED 11.6W SVGA G NLED 11.6W XGAG NLED 11.6W SVGA G Memory 1 SO1GBIII10 SO1GBIII10 SO1GBIII10 SO1GBIII10 Memory 2 SO1GBIII10 Wireless LAN1 INT1000H Bluetooth BT 2.1 Battery 6CELL2.8 SO1GBIII10 INT1000H BT 2.1 6CELL2
  • Gateway EC14D | Service Guide - Page 173
    refer to the TBD>NAV50 series Compatibility Test Report released by the Acer Mobile System Testing Department. . BRAND 3G A cover Accessory Gateway Adapter DELTA Type UNDP-1 Black IMR Red IMR SJM12_MS GW Protection Bag USB Bridge Dongle Placarded 11inch Netbook Bag black 30W HIPRO 30W LITE
  • Gateway EC14D | Service Guide - Page 174
    N320GB5.4KS Keyboard GATEWAY GP-1T LAN Atheros LCD AR8131L 164 Description Battery SIMPLO UM-2009E Li 11.01A11 HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 HDD WD 2.5" 5400rpm 320GB WD3200BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 Keyboard GATEWAY GP-1T SJM11 Internal 11
  • Gateway EC14D | Service Guide - Page 175
    .5 TOSHIBA NSM8XS9.5 SB Chipset INTEL Software ICH9M-SFFE NIS Appendix B Description LED LCD AUO 11.6" WSVGA Glare B116AW02 V0 LF 200nit 16ms 500:1 LED LCD AUO 11.6" WXGA Glare B116XW02 V0 1A (3G) LF 200nit 8ms 500:1 LED LCD CMO 11.6" WSVGA Glare N116L6-L02 LF 200nit 16ms 500:1 LED LCD CMO
  • Gateway EC14D | Service Guide - Page 176
    BRAND Type VGA Chip None UMA WiFi Antenna WNC PIFA Wireless LAN INTEL INT1000H Description UMA (Intel) PIFA Lan Intel WLAN 112BN.HMWG MM#903341 166 Appendix B
  • Gateway EC14D | Service Guide - Page 177
    you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: • Service guides for all models • User's manuals • Bios updates • Software utilities • Spare parts lists • TABs (Technical Announcement Bulletin) For these
  • Gateway EC14D | Service Guide - Page 178
    168 Appendix C
  • Gateway EC14D | Service Guide - Page 179
    Replacing 127 HDD1 Removing 54 Replacing 127 HDD2 Removing 56 Replacing 127 HDTV Switch Failure 149 Hot Keys 13 I Indicators 11 Intermittent Problems 150 Internal Microphone Failure 140 Internal Speaker Failure 138 J Jumper and Connector Locations 155 K Keyboard Removing 63 Replacing 123 Keyboard
  • Gateway EC14D | Service Guide - Page 180
    142 ODD Module Removing 49 Replacing 129 Online Support Information 189 P Panel 5 Bottom 8 left 5 PC Card 11 Power Board Removing 94 Replacing 100 Power On Failure 134 Primary HDD Removing 54 Replacing 127 R RJ-11 Jack Removing 85 Replacing 110 RTC Battery Removing 79 S SD Dummy Card Removing 47
  • Gateway EC14D | Service Guide - Page 181
    148 TouchPad Bracket Removing 74 Replacing 116 TouchPad Failure 138 Troubleshooting Built-in KB Failure 137 EasyTouch Buttons 148 HDTV Switch 149 Power On 134 Thermal Unit 148 TouchPad 138 WLAN 146 U Undetermined Problems 150 Upper Cover Removing 70 Replacing 116 USB Board Removing 82 Replacing 112
  • Gateway EC14D | Service Guide - Page 182
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Gateway EC14D Series
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to