Gateway FX7026 8512834 - FX Hardware Reference Guide
Gateway FX7026 - FX - 4 GB RAM Manual
 |
View all Gateway FX7026 manuals
Add to My Manuals
Save this manual to your list of manuals |
Gateway FX7026 manual content summary:
- Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 1
- Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 2
- Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 3
and comfortably 12 Reducing eye strain 13 Setting up your computer desk and chair 13 Sitting at your computer 14 Avoiding discomfort and injury from repetitive strain . . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 4
bezel 38 Closing the case 39 Replacing the front bezel 39 Replacing the side panel 40 Replacing the color panel 40 Installing memory 43 Adding or replacing an optical disc drive 45 Replacing the memory card reader 47 Adding or replacing a hard drive 49 Replacing the heat sink and processor - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 5
cards 77 Audio 77 CD or DVD drives 77 Diskette drive 79 Display 80 DVD drives 80 Ethernet 81 Expansion cards 82 File management 82 Floppy drive 82 Hard drive 83 Internet 84 Keyboard 85 Media Center 86 Memory 89 Memory card reader 89 Modem (cable or DSL 90 Modem (dial-up 90 Monitor - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 6
Passwords 94 Power 95 Printer 95 Sound 97 Recovering your system 97 Recovering pre-installed software and drivers 98 Using Microsoft System Restore 104 Recovering your system to its factory condition . . . . . 106 Recovering your system using the Windows DVD . . . . 108 Telephone support 109 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 7
CHAPTER1 About This Reference • About this guide • Accessing the online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 8
Guide In addition to this guide, your User Guide has been included on your hard drive. Your User Guide is an in-depth, easy-to-read manual that includes information on the following topics: • Help and technical support • Using and customizing Windows and other software • Controlling audio and video - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 9
Serial number Technical Support telephone number Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. If you ever reinstall Windows from the installation DVD, you will - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 10
CHAPTER 1: About This Reference 4 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 11
CHAPTER2 Checking Out Your Computer • Front • Back 5 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 12
Front CHAPTER 2: Checking Out Your Computer Memory card reader DVD/CD drive IEEE 1394/ FireWire™ port Diskette or removable hard drive (optional) Headphone jack Microphone jack Power button/ power indicator USB ports DVD/CD drive (optional) Video jack (optional) Audio left jack (optional) Audio - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 13
other device into the memory card reader. Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on drive type). This drive may be a CD, recordable CD, DVD, recordable DVD, Blu-ray, or HD DVD drive. For more information - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 14
Headphone/front speaker jack USB ports S/PDIF jack (optional) Mic jack Case cover thumbscrew PS/2 mouse port Monitor (VGA) port IEEE 1394 port Ethernet (network) jack Center/subwoofer jack Surround L/R speaker jack Audio in/side speaker jack Case cover thumbscrew Video card (optional) Audio card - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 15
front left and right speakers into this jack. For more information, see "Configuring the audio jacks" on page 32. Connect this antenna to your wireless network antenna card (optional). Remove this screw before opening the case. Plug a PS/2 mouse into this port. Plug a VGA (blue connector) monitor - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 16
so you can record sound on your computer (Default). Stereo out: Plug your side left and right speakers into this jack. For more information, see "Configuring the audio jacks" on page 32. Plug a VGA (blue connector) or DVI (white connector) monitor into a port on this card, if installed. Plug speaker - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 17
-up modem • Starting your computer • Turning off your computer • Restarting (rebooting) your computer • Using the keyboard • Using the mouse • Using optical drives • Using the memory card reader • Using the diskette drive • Adjusting the volume • Configuring the audio jacks • Installing a printer - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 18
CHAPTER 3: Setting Up and Getting Started Working safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. • - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 19
gateway.com Reducing eye strain Sunlight or bright indoor lighting should not reflect on the monitor screen or shine directly into your eyes. • Position the computer desk and screen so you can avoid glare on your screen and light it supports the lower curve of your spine. You can use a pillow - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 20
to a surge protector, which absorbs voltage surges and prevents them from reaching your computer. An uninterruptible power supply (UPS) supplies battery power to your computer during a power failure. Although you cannot run your computer for an extended period of time with a UPS, a UPS lets you run - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 21
to 230. The power supply, a component built into your computer, provides power to the system board, add-in cards, and peripheral devices. The power supply's voltage selection for your location is typically set at the factory, but you can change it to match the electrical service available in your - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 22
jack on the modem at the back of your computer. Starting your computer To start your computer: 1 Connect the power, network, mouse, and keyboard cables to your computer according to the setup poster. 2 Press the power button on the front of your computer. If your computer does not turn on, check the - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 23
, press a key on the keyboard, or press the power button to "wake" it up. If the computer remains in Sleep mode, press the power button. Turning off your computer Warning When you turn off your computer, certain components in the power supply and system board remain energized. In order to remove - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 24
arrow next to the lock icon, then click Shut Down. The computer turns off. 2 To completely disconnect all power (such as for servicing internal components), also disconnect the power cord. Restarting (rebooting) your computer If your computer does not respond to keyboard or mouse input, you may need - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 25
playback buttons Navigation keys Internet buttons Feature Editing buttons Function keys Internet buttons Audio playback buttons Navigation keys Indicators Windows keys Application key Directional keys Numeric keypad Icon Description Press these buttons to copy, cut, and paste. Press these - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 26
F (Find/Search), R (Run), and E (Computer). Press this key to access shortcut menus and help assistants in Windows. Directional keys Numeric keypad Press these keys to move Sleep button Function keys Audio playback Application buttons buttons Indicators Windows keys Application key Navigation keys - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 27
www.gateway.com Feature Icon Sleep button Function keys Application buttons Audio playback buttons Indicators Windows keys Application key Editing buttons Navigation keys Numeric keypad Description Press this button to activate your computer's Sleep (power-saving) mode. Press these keys to - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 28
the mouse Scroll wheel Right button Left button The mouse is a device that controls the pointer movement on the computer display. This illustration shows the standard mouse. As you move the mouse, the pointer (arrow) on the display moves in the same direction. You can use the left and right buttons - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 29
gateway.com You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs. To... Do this... Move the pointer on the computer display chapter in your online User Guide. For instructions on how to clean the mouse, see "Cleaning the mouse" on - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 30
the eject button on the optical disc drive. Important When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. 2 Place the disc in the tray with the label - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 31
video and data to CDs and DVD+R, DVD+RW, DVD-R, and DVD-RW discs. Installing programs, playing audio CDs, playing DVDs, accessing data, and recording video and data to CDs and double layer DVD+R discs. Note: To use the double layer capability of the double layer recordable DVD drive, the blank DVDs - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 32
type is... DVD-RAM/-RW Blu-ray Disc HD-DVD Use your drive for... Installing programs, playing audio CDs, playing DVDs, accessing data, and recording video and data to CDs and DVD-RAM, DVD-R, or DVD-RW discs. Installing programs, playing audio CDs, playing DVDs, playing Blu-ray Discs, accessing data - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 33
to copy tracks from a music CD to your hard drive, copy or create data discs, create music CDs, create video DVDs, and more. For more information about creating CDs and DVDs, see your online User Guide. Creating audio and video files You can create audio and music files, either from scratch or from - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 34
You can copy optical discs to make backups of your data. For more information, see your online User Guide. Using the memory card reader You can use the optional memory card reader to transfer pictures from a digital camera to your computer. You can also use the memory card reader to transfer data - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 35
.gateway.com 2 To access a file on the memory card, click (Start), then click Computer. Double-click the drive letter (for example, the E: drive), then double-click the file name. To remove a memory card: • Wait for the memory card reader access indicator to stop blinking, then pull the memory card - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 36
adjust volume using your speakers' controls or the Windows volume controls. You can also adjust the volume of specific sound devices in your computer. To adjust the overall volume using hardware controls: • If you are using external speakers, turn the knob on the front of the speakers. -ORUse the - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 37
of general volume (such as the volume used for music and game sounds). 5 Click X in the top-right corner of the window to close it. Help For more information about adjusting the volume, click Start, then click Help and Support. Type adjusting volume in the Search Help box, then press ENTER. 31 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 38
The Control Panel window opens. 3 Click Hardware and Sound, Sound, the Playback tab, then click Configure. -ORIf your computer has the Realtek Sound Effect Manager installed, double-click the Sound Effect Manager icon on the taskbar. The Realtek dialog box opens. 4 Follow the on-screen instructions - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 39
www.gateway.com IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port. When you use an IEEE 1394 or USB device for the first time, your computer will prompt you to install any - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 40
CHAPTER 3: Setting Up and Getting Started 34 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 41
CHAPTER4 Upgrading Your Computer • Preventing static electricity discharge • Opening the case • Closing the case • Replacing the color panel • Installing memory • Adding or replacing an optical disc drive • Replacing the memory card reader • Adding or replacing a hard drive • Replacing the heat sink - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 42
Upgrading Your Computer Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer and unplug the power of the power supply. The components inside your computer are extremely cards by their edges or their metal - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 43
panel Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer, then unplug the power cord and modem cable before opening the case. To remove the side panel: 1 Follow the instructions in "Preventing static electricity discharge" on page 36. 2 Shut down your - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 44
CHAPTER 4: Upgrading Your Computer Removing the front bezel To remove the front bezel: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 37. 2 Press the three bezel retention tabs, then swing the left side of the bezel away from the computer and remove it. - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 45
www.gateway.com Closing the case Replacing the front bezel To replace the front bezel: 1 Slide the tabs on the right side of the bezel into the slots on the right side of the computer. Tabs 2 Swing the left side of the bezel in to insert the release tabs on the left side of the bezel into the slots - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 46
4: Upgrading Your Computer Replacing the side panel To replace the side panel: 1 Make sure that all of the internal cables are arranged inside the computer so they will not be pinched when you close the computer. 2 Slide the side panel toward the front of the computer until the back of the side - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 47
www.gateway.com 2 Press firmly on the lower left and lower right parts of the color panel to release the panel from the front bezel. You should press the two points against the computer until you hear or feel a click, which is the sound of the panel's internal locking tabs unlocking. Press Press - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 48
CHAPTER 4: Upgrading Your Computer 4 Slide the tabs of the new color panel up into the slots on the front bezel. 5 Press firmly on the lower left and lower right parts of the color panel to engage the panel's internal locking tabs. You should press the two points against the computer until you hear - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 49
www.gateway.com Installing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory. To install or replace DIMM memory: 1 Remove the side panel by following the instructions in "Removing the side panel - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 50
the memory module automatically. When the module is secure, you hear a click. 6 Replace the side panel by following the instructions in "Replacing the side panel" on page 40. 7 Return your computer to its upright position. 8 Reconnect the cables and the power cord. 9 Turn on your computer. Windows - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 51
www.gateway.com Adding or replacing an optical disc drive Tools You need a Phillips screwdriver to add or replace a CD or DVD drive. To add replace an optical drive: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 37. 2 Remove the front bezel by following - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 52
. 9 Reconnect the drive cables using your notes from Step 4, or according to the manufacturer's instructions. 10 Replace the front bezel by following the instructions in "Replacing the front bezel" on page 39. 11 Replace the side panel by following the instructions in "Replacing the side panel" on - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 53
www.gateway.com Replacing the memory card reader Tools You need a Phillips screwdriver to replace the memory card reader. To replace the memory card reader: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 37. 2 Remove the front bezel by following the - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 54
into the card reader. 8 Place the top bezel on top of the computer, then slide bezel toward the back of the computer until it clicks into place. 9 Reinstall the bezel by following the instructions in "Replacing the front bezel" on page 39. 10 Reinstall the computer case's side panel by following - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 55
www.gateway.com Adding or replacing a hard drive To add or replace a hard drive: Tools You need a Phillips screwdriver to add or replace a hard drive. 1 Remove the side panel by following the instructions in "Removing the side panel" on page 37. 2 Disconnect and label all hard drive cables, noting - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 56
screws (bottom) 7 If you are replacing a drive, note any jumper settings on the old drive and set the jumper on the new drive to be the same. - OR - If you are adding a new drive, set the jumper as instructed by the drive's user guide. 8 Slide the new hard drive into the cage, then secure it to - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 57
2. 12 Replace the side panel by following the instructions in "Replacing the side panel" on page 40. 13 Reconnect all external cables and the power cord. 14 Turn on your computer. 15 If you are using the new hard drive as your primary drive, install Windows using the operating system DVD that - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 58
CHAPTER 4: Upgrading Your Computer 4 Loosen the four captive screws that secure the heat sink and fan assembly to the system board, then remove the assembly and place it on a stable surface with the flat surface of the heat sink (the side with the thermal grease) up. (The four screws cannot be - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 59
www.gateway.com 8 If this is a new heat sink, remove Replace the side panel by following the instructions in "Replacing the side panel" on page 40. Adding or replacing an expansion card To add or replace an expansion card: 1 Remove the side panel by following the instructions in "Removing the side - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 60
according to its user guide. 7 Press the card retention lever back into place. 8 Replace the side panel by following the instructions in "Replacing the side panel" on page 40. Replacing the system battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with the same - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 61
from the utility. Caution Any custom BIOS settings you have made will be lost when you remove the system battery. All settings will return to their factory defaults. 4 Shut down your computer. 5 Remove the side panel by following the instructions in "Removing the side panel" on page 37. 6 For more - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 62
4: Upgrading Your Computer 9 Make sure that the positive (+) side of the new battery is facing up (usually the side that the battery type and model number are etched into), then press the battery into the socket until it snaps into place. 10 Replace the side panel by following the instructions in - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 63
the power supply to the case. 11 Connect all power and data cables using your notes from Step 4. 12 Reinstall any memory modules you removed previously. 13 Reinstall any expansion cards you removed previously. 14 Replace the side panel by following the instructions in "Replacing the side panel - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 64
CHAPTER 4: Upgrading Your Computer 58 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 65
CHAPTER5 Maintaining Your Computer • Setting up a maintenance schedule • Caring for your computer • Cleaning your computer • Updating Windows • Using BigFix • Managing hard drive space • Scheduling maintenance tasks • Moving from your old computer 59 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 66
. Maintenance task Weekly Monthly When needed Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean up hard drives X X Scan hard drive for errors X X Defragment hard drive X X Back up files X X X Clean computer case and X peripheral devices 60 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 67
not made to support extra weight. • When transporting your computer, we recommend that you put it in the original packaging materials. • Keep your computer away from magnetic fields. Magnetic fields can erase data on hard drives. • Never turn off your computer when the drive indicator is on because - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 68
cloth • An aerosol can of air that has a narrow, straw-like extension • Cotton swabs • An optical disc drive cleaning kit Cleaning the exterior Warning When you shut down your computer, the power turns off, but some electrical current still flows through it. To avoid possible injury from electrical - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 69
keyboard, turn off your computer and turn the keyboard upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. Cleaning the monitor Caution A flat-panel display is made of specially coated - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 70
discs (CDs, DVDs, and Blu-ray Discs) get dirty from frequent handling. To clean an optical disc: 1 Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. Updating Windows Windows Update helps you keep your computer up-to-date. Use Windows Update - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 71
www.gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. To - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 72
Your Computer Checking hard drive space To check hard drive space: Shortcut Start Ö Computer Ö right-click drive Ö Properties 1 Click (Start) then click Computer. The Computer window opens. 2 Right-click the drive that you want to check for available file space, then click Properties. Drive space - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 73
www.gateway.com Deleting unnecessary files Delete unnecessary files, such as temporary files and files in the Recycle Bin, to free hard drive space. To delete unnecessary files: Shortcut Start Ö Computer Ö right-click drive Ö Properties Ö Disk Cleanup 1 Click (Start), All Programs, Accessories, - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 74
hard drive later (the next time you restart your computer). If you see this prompt, click Schedule disc check. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 4 Correct any problems that are found by following the on-screen instructions - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 75
www.gateway.com 5 Click OK. Help For more information about checking the hard drive for errors, click Start, then click Help and Support. Type checking for disk errors in the Search Help box, then press ENTER. Defragmenting the hard drive When working with files, sometimes Windows divides the file - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 76
such as a recordable disc drive, to do a complete hard drive backup. If you do not have a high-capacity backup device and you want to purchase one, you can visit the Accessories Store at www.gateway.com. To back up files: 1 Click (Start) then click Computer. The Computer window opens. 2 Right-click - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 77
Start, then click Help and Support. Type backup in the Search Help box, then press ENTER. Scheduling maintenance tasks Task Scheduler lets you schedule maintenance tasks such as running Disk Defragmenter and checking your drives for errors. Important Your computer must be on during scheduled tasks - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 78
be able to run other tasks on the computers. Important If your old computer does not use Windows XP or Windows Vista, you must manually move your data by using a writeable disc, flash drive, or external hard drive. To move files and settings from your old computer: 1 If you want to transfer program - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 79
click My Documents. The My Documents window opens and displays many of your saved personal data files. Go to Step 4. - OR In Windows 98, Windows Me, or Windows 2000, double-click the My Computer icon on the desktop. Go to the next step. 2 Double-click the C:\ drive icon. 3 Double-click the Documents - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 80
"Using Windows" in your online User Guide. You window opens. - OR - In Windows 98, Windows Me, or Windows 2000, click Start, Find or Search, then click For Files or Folders. The Search Results window opens. 2 Type the filename you want to search for, then press ENTER. The search results are displayed - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 81
CHAPTER6 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Recovering your system • Telephone support 75 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 82
bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped • The case was damaged Instead, unplug your computer and contact a qualified computer technician. First steps If you - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 83
www.gateway.com Troubleshooting Troubleshooting topics are listed in alphabetical order. Add-in cards See "Expansion cards" on page 82. Audio See "Sound" on page 97. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive • Make sure that the disc label is facing up, then try - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 84
computer. • DVDs and DVD drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the disc's regional code and your DVD drive's regional code must match. The regional code on your DVD drive is determined by your computer - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 85
www.gateway.com Diskette drive The diskette drive is not recognized • Shut down and restart your computer. You cannot save a file to diskette or you see the message "disk is full or write-protected" • Make sure that the write-protection tab on the upper-right corner of the diskette is down ( - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 86
User Guide. For more information about display types, see your display and video card documentation. Help For more information about changing the screen resolution, click Start, then click Help and Support. Type the phrase screen resolution in the Search Help box, then press ENTER. DVD drives • See - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 87
other network device. • Make sure that all computers are plugged into a powered electrical outlet and turned on. • Make sure that the router (if you are using one) is plugged into a powered electrical outlet and turned on. Most routers have lights that indicate they are working. For more information - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 88
Troubleshooting computer. • Make sure that you have installed the required software. For more information, see the documentation that came with your expansion card. • Reseat the card. File management Help For more information about restoring deleted files, click Start, then click Help and Support - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 89
message • Delete unnecessary files from the hard drive using Disk Cleanup. For instructions on deleting unnecessary files, see "Deleting unnecessary files" on page 67. Help For more information about file management, click Start, then click Help and Support. Type the phrase file management in the - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 90
with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. • Make sure that you do not have a problem with your modem. For more information, "Modem (dial-up)" on page 90. Help For more information about troubleshooting Internet connections, click - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 91
service • The condition of the Internet computers to which you connect and the number of users accessing those computers • The complexity of graphics make sure that the keyboard port works. • Reinstall the keyboard device driver. A keyboard character keeps repeating or you see a "keyboard stuck" or - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 92
to replace it. Media Center This section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 93
not as good as VGA output. S-Video display output is not optimized for computer video display. • Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. Gateway recommends using high-quality video cables that can be purchased from - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 94
to a TV • Your computer detects whether you are using a VGA or an S-Video display device and automatically changes the display settings for the type of display device you are using. For more information, see the Gateway support Web site at www.gateway.com. You want to change display settings to get - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 95
is set up and connected to the computer. For information about manually updating the Program Guide, see your online User Guide. Memory Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the phrase memory error in the Search Help box, then - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 96
get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set correctly. To check the dialing properties: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound, then click Phone and Modem Options. The - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 97
, crackling, or popping sounds). Line noise is a common problem that can cause the modem can also call your telephone service and have the telephone line support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 98
and may cause problems with the modem connection. • Shut down and restart your computer. • Run Windows modem diagnostics. To run modem diagnostics: 1 Close all open programs. 2 Click (Start), then click Control Panel. The Control Panel window opens. 3 Click Hardware and Sound, then click Phone - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 99
gateway troubleshooting, click Start, then click Help and Support. Type the phrase modem troubleshooting click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound, then control. 5 Click OK twice to close the Phone and Modem Options dialog box. Monitor See "Display" on page 80. 93 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 100
pointer begins moving erratically across the computer display or becomes difficult to control precisely, cleaning the mouse will likely troubleshooting, click Start, then click Help and Support. Type the phrase network troubleshooting in the Search Help box, then press ENTER. Passwords Your computer - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 101
www.gateway.com Power Your computer will not turn on • Make sure that the power cord is connected to an AC power source and to your computer, and that your computer is turned on. • If your computer is plugged into a surge protector, make sure that the surge protector is connected securely to a power - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 102
CHAPTER 6: Troubleshooting 3 Right-click the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a "Printer queue is full" error message • - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 103
click Help and Support. Type the phrase sound troubleshooter in the Search Help box, then press ENTER. Recovering your system You can solve most computer problems by following the information in "Troubleshooting" on page 77 or in the technical support pages at www.gateway.com. Problem solving may - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 104
upgrade or exchange your hard drive or if your hard drive is completely erased or corrupted, your only option for system recovery may be to reinstall Windows from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that you created. (Your computer must - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 105
software and drivers from your hard drive. However, if you ever re-install Windows from the Windows DVD or install a new hard drive, you need to recover your pre-installed software and drivers using a set of software and driver recovery discs. Because these discs do not come with your computer, you - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 106
disc from the drive, use the marker to label each disc 1 of x, 2 of x, 3 of x, and so on. Tip After a recovery disc is created, your computer names the disc Recovery13 for disc 1 of a 3-disc set, Recovery23 for disc 2, and so on. 6 If multiple discs are required, insert the additional blank disks - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 107
If you have recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using software and driver recovery discs you have created. For instructions, see "Recovering pre-installed - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 108
To recover software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 109
. - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 110
you install software or device drivers. You can also create a restore point manually. For instructions, see "Manually creating a restore point" on page 105. Help For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows system restore in the - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 111
www.gateway.com 2 On the left side of the window, click Repair Windows using System Restore, then click Next. The computer. Manually creating a restore point To manually create a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 112
If your computer's problems are not solved by any of the other recovery options, you may need to recover its hard drive to its factory condition. This process is called a factory recovery. Caution A complete factory recovery deletes everything on your hard drive, then reinstalls Windows and any - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 113
everything on your hard drive and re-install all factory software: 1 If you can still run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. b Click Recovery, then click Next. Your computer restarts. 2 If you cannot - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 114
of valid boot devices appears. 4 Press the arrow keys to select the drive containing the Windows DVD, then press ENTER and follow the on-screen instructions. 5 After Windows is completely re-installed, use the software and driver recovery discs you created to recover your computer's pre-installed - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 115
www.gateway.com Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer, follow these recommendations before contacting Gateway Customer Care: • Make sure that your computer is connected correctly to a grounded AC outlet that is supplying power. If - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 116
7:00 p.m. Pacific Time Gateway Customer Care telephone numbers vary by country or region. See the label on the front or side of your computer. 605-232-2191 Sales, accounting, and warranty Get information about available systems, pricing, orders, billing statements, warranty service, or other non - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 117
online documentation for Gateway-supplied hardware can be found in our Web site's Documentation Library. • This Reference Guide and your online User Guide. • The software publisher's Web site. Help For more how-to information about Windows, click Start, then click Help and Support. Type the keyword - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 118
CHAPTER 6: Troubleshooting 112 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 119
APPENDIXA Legal Notices • Important safety information • Regulatory compliance statements • Environmental information • Notices 113 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 120
instructions to help guard against personal injury and damage to your Gateway system. Your Gateway instructions for power source indicated on the rating label. • If your computer in the computer case are provided computer ventilation openings. • Some products are equipped with a three-wire power card, - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 121
board. There is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer's instructions. • When the computer is turned off, a small amount of electrical - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 122
video cable when an external monitor is connected. These accessories are required to be used in order to ensure compliance with FCC rules. FCC declaration of conformity Responsible party: Gateway, Inc. 7565 Irvine Center Drive (CFR 47) rules. On the computer or modem card is a label that contains the - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 123
gateway makes it unlawful for any person to use a computer or other electronic device to send any message via wiring associated with a single-line individual service may be extended by means of a certified the electrical ground connections of the power utility, telephone lines, and internal - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 124
(for systems fitted with TV/cable TV tuner cards) External television antenna grounding Important The instructions are for the person who installs cable to the system. Gateway assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 125
. Do not locate the antenna near overhead light or power circuits, or where it could fall into such power lines or circuits. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 126
in, and by disposing of or recycling used batteries properly. With your help, we can reduce Copyright © 2007 Gateway, Inc. All Rights Reserved 7565 Irvine Center Drive Irvine, CA 92618 manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 127
Gateway, Inc. in the U.S. and other countries. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows companies. Macrovision statement If your computer has a DVD-compatible drive and an analog TV Out port - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 128
APPENDIX A: Legal Notices 122 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 129
9 side speaker jack 10 subwoofer jack 9 troubleshooting 97 audio CD cleaning 64 audio in jack 10 audio jacks 7 audio playback buttons 19, 21 B backing up files 70 battery replacing 54 bezel removing 38 replacing 39 BigFix 65 Blu-ray playing 27 recording 27 Blu-ray drive locating drive 7 broadband - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 130
drive 7 replacing 45 See also optical drive troubleshooting 77 cellular phone memory cards 28 Certificate of Authenticity 3 cleaning audio CD 64 case 62 CD 64 computer screen 63 DVD 64 keyboard 62 LCD panel 63 mouse 63 screen 63 cleaning CRT screen 63 clicking 23 closing computer case 39 front - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 131
7, 9 DIMM See memory directional keys 20, 21 Disk Cleanup 67 Disk Defragmenter 69 diskette troubleshooting 79 diskette drive 7 identifying 29 troubleshooting 79 using 29 display cleaning 63 troubleshooting 80 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 99, 102 re - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 132
19, 21 power 7 Scroll Lock 19, 21 installing battery 54 devices 32 digital camera 32 digital video camera 32 front bezel 38 memory 43 peripheral devices 32 printer 32 scanner 32 side panel 37 system battery 54 Internet buttons 19, 21 troubleshooting 84, 91 J jacks audio left 7 audio right 7 See - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 133
monitor 63 cleaning mouse 63 cleaning optical disc 64 defragmenting 69 deleting files 67 extending computer life 61 suggested schedule 60 using Task Scheduler 71 media card reader 7 media reader See memory card reader memory adding 43 installing 43 replacing 43 troubleshooting 89 memory card - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 134
troubleshooting 94 PDA memory cards 28 peripheral devices 32 playing audio CD 26 Blu-ray Disc 27 DVD 27 HD-DVD 27 Plug and Play devices IEEE 1394 support for 32 USB support for 32 pointer moving 22, 23 ports See connections power button 7 connector 8 Hibernate mode 7 indicator 7 source problems - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 135
16 power button 7 power supply 15 printer installing 32 setting default 95 troubleshooting 95 USB port 7, 9 programs closing unresponsive 18 opening 23 recovery discs 99, 102 re-installing 98 PS/2 port keyboard 8 mouse 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 136
recovery discs 99, 102 re-installing 98 sound adjusting 30 controls 30 muting 30 troubleshooting 97 speaker jack analog 9 center 9 rear 10 side 10 speakers configuring 32 130 Standby mode 7 starting computer 7, 16 programs 23 static electricity 36 surge protector 14 system battery replacing - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 137
80 memory 89 memory card reader 89 monitor 80 mouse 94 network 81, 94 passwords 94 power 95 printer 95 safety guidelines 76 screen 80 screen area 80 screen resolution 80 sound 97 technical support 109 telephone support 109 Web site connection speed 85 Windows Media Center 86 turning off computer - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 138
Index 132 - Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 139
- Gateway FX7026 | 8512834 - FX Hardware Reference Guide - Page 140
MAN GERSHWIN FX HW REF GDE R0 11/07
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
 |
 |
