Gateway FX8030 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri
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- Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 1
GATEWAY COMPUTER REFERENCEGUIDE ® - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 2
- Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 3
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11 Working - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 4
39 About RAID 39 RAID 0 for performance 39 RAID 1 for security 40 RAID 5 and 10 for both: performance and security . . . 41 Preparing your computer for RAID 43 Configuring RAID 43 Adding or replacing a RAID drive 46 Getting help 46 Overclocking the processor 47 Setting up multiple monitors - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 5
Scheduling maintenance tasks 96 Moving from your old computer 97 Transferring files and settings with Windows Easy Transfer 97 Transferring files and settings manually 98 Chapter 7: Troubleshooting 101 Safety guidelines 102 First steps 102 Troubleshooting 103 Add-in cards 103 Audio 103 CD - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 6
Passwords 119 Power 120 Printer 120 Sound 122 Restoring your computer 122 Recovering your system 122 Recovering pre-installed software and system using the Windows DVD . . . 133 Telephone support 134 Before calling Gateway Customer Care 134 Telephone numbers 135 Self-help 136 Tutoring - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 7
CHAPTER1 About This Reference • About this guide • Accessing the online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 8
your computer's label. The Support page also has links to additional Gateway documentation and detailed specifications. Accessing the online User Guide In addition to this guide, your User Guide has been included on your hard drive. Your User Guide is an in-depth, easy-to-read manual that includes - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 9
information The label on the side of your computer contains information that identifies your computer model and serial number. Gateway Customer Care will need this information if you call for assistance. Serial number Technical Support telephone number Microsoft Certificate of Authenticity The - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 10
CHAPTER 1: About This Reference 4 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 11
CHAPTER2 Checking Out Your Computer • Front • Back 5 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 12
DVD, Blu-ray, or HD DVD drive. For more information about your drive, see the online User Guide. Insert a memory card from a digital camera, MP3 player, PDA, cellular telephone, or other devices into The power indicator lights when the computer is turned on. Lights when the hard drive is active. - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 13
www.gateway.com Component Icon IEEE 1394 ports Description Plug IEEE 1394 (also known as Firewire®) devices (such as a digital camcorder) into these 6-pin IEEE 1394 ports. - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 14
) Modem jack (optional) Component Icon Cover release lever Case thumbscrew Kensington lock slot Security tape Description Lift this lever to open the computer cover Remove this screw before opening the case. Attach a cable lock to this slot, then attach the cable to a solid object like - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 15
www.gateway.com as a stereo) into this jack so you can record sound on your computer (Default). Stereo out: Plug your side left and right speakers into this For more information, see "Learning about the Internet" in your online User Guide. Plug IEEE 1394 (also known as Firewire®) devices (such as a - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 16
CHAPTER 2: Checking Out Your Computer Component Icon Expansion slot cover thumbscrew Telephone jack (optional) Power video tuner or an antenna to this card to watch TV on your computer. Plug a modem cable into this jack. For more information, see "Connecting a dial-up modem" on page 16. 10 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 17
• Preparing power connections • Connecting to a broadband modem or network • Connecting a dial-up modem • Starting your computer • Turning off your computer • Restarting (rebooting) your computer • Using the keyboard • Using the mouse • Using optical drives • Using the memory card reader • Adjusting - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 18
CHAPTER 3: Setting Up and Getting Started Working safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. • - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 19
www.gateway.com Reducing eye strain Sunlight or bright indoor lighting should not reflect on the monitor screen or shine directly into your eyes. • Position the computer desk and back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 20
Setting Up and Getting Started Sitting at your computer • Avoid bending, arching, or angling your wrists. Make sure that Protecting from power source problems Warning High voltages can enter your computer through both the power cord and the modem connection. Protect your computer by using a surge - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 21
electrical service available in your usage area (such as while in another country). Use the power selection switch on the back of your computer to up a wired or wireless Ethernet network, see your online User Guide. You can connect your computer to a cable or DSL modem or to a wired Ethernet - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 22
running at high speed and a decrease in the fan noise when it switches to normal speed. 3 If you are starting your computer for the first time, follow the on-screen instructions to select the language and time zone and to create your first user account. 4 Attach and turn on any USB or - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 23
www.gateway.com 5 To open your computer's Start menu, click (Start). From that menu, you can run programs and search for files. For more information on using your computer's menus, see "Using Windows" and "Customizing Windows" in your online User Guide. Waking up your computer Tip For more - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 24
next to the lock icon, then click Shut Down. The computer turns off. 2 To completely disconnect all power (such as for servicing internal components), also disconnect the power cord. Restarting (rebooting) your computer If your computer does not respond to keyboard or mouse input, you may need - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 25
www.gateway.com 2 If your computer does not turn off, press and hold the power button until the computer turns off (about five seconds), then press it again to turn the computer back on. Using the keyboard Premium multimedia keyboard features The keyboard has several different types of keys and - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 26
open the Windows Start menu. These keys can also be used in combination with other keys to open utilities like F (Find/Search), R (Run), and E (Computer). Press this key to access shortcut menus and help assistants in Windows. Directional keys Numeric keypad Press these keys to move the cursor up - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 27
www.gateway.com Feature Icon Sleep button Function keys Application buttons Audio playback buttons Indicators Windows keys Application key Editing buttons Navigation keys Numeric keypad Description Press this button to activate your computer's Sleep (power-saving) mode. Press these keys to - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 28
Up and Getting Started Using the mouse Scroll wheel Right button Left button The mouse is a device that controls the pointer movement on the computer display. This illustration shows the standard mouse. As you move the mouse, the pointer (arrow) on the display moves in the same direction. You - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 29
gateway.com You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs. To... Do this... Move the pointer on the computer " chapter in your online User Guide. For instructions on how to clean the mouse, see "Cleaning the mouse" on page - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 30
CHAPTER 3: Setting Up and Getting Started Using optical drives Features Your optical drive has the following basic components: Activity indicator (location varies) Manual eject hole Eject button (location varies) Loading an optical disc To insert an optical disc: 1 Press the eject button on the - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 31
www.gateway.com Identifying optical drive types Your computer may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 32
You may not be able to play these CDs on your computer. A standard compact disc (CD) can hold an entire album of digital songs and can be played on a CD player or your computer's CD drive. Use a music program or Windows Media Player on your computer to: • Play music CDs • Create MP3 music files - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 33
www.gateway.com Playing a DVD A Digital Versatile Disc (DVD) is similar to a single disc. DVDs can be played on a DVD player or a DVD drive-equipped computer. For more information about playing DVDs, see your online User Guide. Playing a Blu-ray Disc Blu-ray Disc is a high-capacity optical disc that - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 34
optical discs to make backups of your data. For more information, see your online User Guide. Using the memory card reader You can use the optional memory card reader to transfer pictures from a digital camera to your computer. You can also use the memory card reader to transfer data between your - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 35
www.gateway.com Memory card types The memory card reader supports several memory card types. To determine which types are supported by your card of the slot. Caution Do not remove the memory card or turn off the computer while the memory card reader access indicator is blinking. You could lose data. - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 36
can adjust volume using your speakers' controls or the Windows volume controls. You can also adjust the volume of specific sound devices in your computer. To adjust the overall volume using hardware controls: • If you are using external speakers, turn the knob on the front of the speakers. -ORUse - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 37
www.gateway.com 4 To adjust device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click window to close it. Help For more information about adjusting the volume, click Start, then click Help and Support. Type adjusting volume in the Search Help box, then press ENTER. 31 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 38
one purpose. For example, the blue jack on the computer can be a stereo in jack or a stereo Advanced 1 Connect your audio device(s) to the computer audio jack(s). 2 Click (Start), then click Playback tab, then click Configure. -ORIf your computer has the Realtek Sound Effect Manager installed, - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 39
www.gateway.com Installing a printer, scanner, or other device Important Before you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions. Your computer has one or more of the following ports: IEEE 1394 (also known as Firewire®), Universal - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 40
CHAPTER 3: Setting Up and Getting Started 34 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 41
CHAPTER4 Advanced Hardware Setup • Setting up your CrossFire video cards • Setting up RAID • Overclocking the processor • Setting up multiple monitors 35 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 42
CHAPTER 4: Advanced Hardware Setup Setting up your CrossFire video cards If your computer came with two CrossFire™ video cards installed, they must be connected correctly to work. To connect your CrossFire video cards: 1 Connect the CrossFire cable's VHDCI - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 43
www.gateway.com 4 If your monitor has a DVI connection, connect your monitor's DVI cable to the longer of the two DVI cables. - OR If your monitor has - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 44
. 2 Turn on your computer. 3 Click (Start), All Programs, ATI Catalyst Control Center, then click ATI Catalyst Control Center. The Control Center opens. 4 Click View to switch to Advanced View. 5 Click Disable CrossFire to disable Crossfire and enable multiple monitor support, then click Apply. All - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 45
About RAID RAID (Redundant Array of Inexpensive/ Independent Disks) lets your computer use multiple hard drives more efficiently. Your computer supports RAID 0, RAID 1, RAID 5, and RAID 10. RAID 0 for performance RAID 0 lets your computer see multiple hard drives as a single drive. This type of RAID - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 46
capacity of the smallest drive in the array. So if you have three drives (300 GB, 250 GB, and 200 GB) in a RAID 0 array, your computer only recognizes 600 GB total capacity. RAID 1 for security RAID 1 maintains a complete copy of all files on each physical hard drive in the array. Maintaining - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 47
www.gateway.com In the graphic below, each letter represents a unique block of data, and each column represents array. So if you have two drives (300 GB and 250 GB) in a RAID 1 array, your computer only recognizes a single drive with 250 GB total capacity. RAID 5 and 10 for both: performance and - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 48
capacity of the smallest drive. So if you have four drives (350 GB, 300 GB, 250 GB, and 200 GB) in a RAID 10 array, your computer recognizes a single drive with 400 GB total capacity. 42 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 49
www.gateway.com Preparing your computer for RAID Setting up RAID on your computer can involve two major steps, depending on how your computer has been configured. To prepare your computer for RAID: 1 Configure the RAID arrays. See the Array Manager User Guide, or "Configuring RAID" on page 43. 2 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 50
RAID volume Because RAID can be configured so many ways, this procedure covers only the basics. To configure RAID: 1 Start (or restart) your computer. During startup, the RAID option screen appears. (Number and specifications of your drives may vary from the example.) 2 While the RAID option screen - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 51
www.gateway.com 4 Change the following settings: • Name-Type a volume name (up to 16 While the RAID option screen is open, press CTRL+i. The Matrix Storage Manager opens. Caution If your computer has the operating system installed on a RAID, deleting the RAID will remove the operating system, and - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 52
drives to non-RAID status To troubleshoot or repair incompatible RAID configurations, failed problems can be resolved. To reset drives to non-RAID status: 1 Start (or restart) your computer your computer supports hot swapping (adding or replacing a drive without turning off the computer), you - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 53
www.gateway.com Overclocking the processor If your computer comes with an Extreme Edition CPU, the CPU is " the maintenance boot position (bridging pins 2-3). 6 Reconnect the power cord. 7 Turn on your computer. The BIOS Setup utility opens. 8 Press the arrow keys to select the Performance tab. Press - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 54
power and reinstall the jumper in Normal mode position." 11 Turn off the computer. 12 Disconnect the power cord and follow all anti-static precautions. 13 position (bridging pins 1-2). 14 Close the computer case. 15 Reconnect the power cord. 16 Turn the computer on. If the jumper is in the correct - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 55
CHAPTER5 Upgrading Your Computer • Preventing static electricity discharge • Opening and closing the case • Adding or replacing memory • Replacing the system battery • Adding or replacing an optical disc drive • Replacing - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 56
wrist strap (available at most electronics stores) and attach it to a bare metal part of your computer. • Turn off your computer. • Touch a bare metal surface on the back of the computer. • Unplug the power cord and the modem and network cables. Caution ESD can permanently damage electrostatic - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 57
the power cord and modem cable before opening the case. To remove the side panel: 1 Follow the instructions in "Preventing static electricity discharge" on page 50. 2 Shut down your computer, then disconnect the power cord and modem, network, and all peripheral device cables. 3 Press the power - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 58
CHAPTER 5: Upgrading Your Computer 6 Lift the cover release lever, then swing the side panel away from the computer. 52 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 59
www.gateway.com Removing the front bezel To remove the front bezel: • Push on the three spring tabs, grasp the right side of the front bezel, then pull the bezel out and away from the case. Spring tabs 53 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 60
the left side of the bezel into the slots in the left side of the computer. Tabs and slots 2 Swing the right side of the bezel in so the tabs right side of the bezel go into the slots on the right side of the computer. 3 Press the right side of the bezel firmly until it snaps into place. Replacing - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 61
the correct type of memory module for your computer. Your computer uses DIMM memory. To install or replace DIMM memory: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 51. 2 For more stability, place your computer on its side. To avoid scratching the case - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 62
CHAPTER 5: Upgrading Your Computer 3 Find the memory module banks on your system board. Channel B slot 1 Channel B slot 0 Channel A slot 1 Channel A slot 0 4 should secure the memory module automatically. When the module is secure, you hear a click. 6 Return your computer to its upright position. 56 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 63
www.gateway.com 7 Replace the side panel by following the instructions in "Replacing the side panel" on page 54. 8 Reconnect the cables and the power cord. 9 Turn on your computer. Windows starts and the Windows desktop appears. 10 Click (Start), right-click Computer, then click Properties. The - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 64
battery is facing up, then press the battery into the socket until it snaps into place. 10 Return your computer to its upright position. 11 Replace the side panel by following the instructions in "Replacing the side panel" on page 54. 12 Reconnect all external cables and the power cord. 13 Turn - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 65
bezel by following the instructions in "Removing the front bezel" on page 53. Important The color and shape of your replacement drive's front cover may vary from your original drive. 3 If you are installing a new drive, slide the drive release latch toward the back of the computer, then go to Step - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 66
are installing a new drive, follow the manufacturer's instructions. 8 Slide the new drive into the drive bay, line up the thumbscrew hole on the drive bay with the screw hole on the drive, then slide the drive release latch toward the front of the computer to lock the drive into place. You do - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 67
www.gateway.com 3 Disconnect the memory card reader cables, noting their locations and orientation. (You will card reader cables, using your notes from Step 3. 8 Replace the front bezel by following the instructions in "Replacing the front bezel" on page 54. 9 Replace the side panel by following the - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 68
CHAPTER 5: Upgrading Your Computer Adding or replacing a hard drive To add or replace a hard drive: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 51. 2 If you are adding a new drive, slide the drive release latch toward you, then go to Step 5. - - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 69
the old drive and set the jumper on the new drive to be the same. If you are installing a new drive, follow the manufacturer's instructions. Jumper 6 Slide the new drive into the drive bay, then secure it in the drive bay by sliding the drive release latch in toward the computer. 63 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 70
" on page 54. 9 Reconnect all external cables and the power cord. 10 Turn on your computer. 11 If you installed a new drive, format and partition the drive according to the manufacturer's instructions (available on the manufacturer's Web site). 12 Install Windows using the operating system DVD that - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 71
www.gateway.com Replacing the front fan To replace the front fan: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 51. 2 Remove the fan cover by squeezing the top (1) and bottom (1), then pulling the cover (2) out. 1 2 1 3 Disconnect the - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 72
CHAPTER 5: Upgrading Your Computer 4 Remove the fan mount by pressing in on the flat area (1) near the front, then rotating the fan mount (2) fan cable to the system board. 9 Replace the fan cover. 10 Replace the side panel by following the instructions in "Replacing the side panel" on page 54. 66 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 73
www.gateway.com Replacing the rear fan Tools You need a Phillips screwdriver to replace the rear fan. To replace the rear fan: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 51. 2 Disconnect the fan cable from the system board. The location of the fan - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 74
line it up with the screw holes on the back of the computer, then replace the screws that secure it to the back of the computer. 5 Reconnect the fan cable to the system board. 6 Replace the side panel by following the instructions in "Replacing the side panel" on page 54. 7 Reconnect all external - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 75
the back of the computer, then lift up. 5 Install the new power supply into the case, then install the three screws to secure the power supply to the case. 6 Reconnect the power supply cables using your notes from Step 2. 7 Replace the side panel by following the instructions in "Replacing the side - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 76
to replace the heat sink. To replace the heat sink and processor: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 51. 2 For more stability, place your computer on its side. To avoid scratching the case, place it on a towel or other non-abrasive surface - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 77
www.gateway.com 4 Loosen the four screws that secure the heat sink to the system board, then remove the heat sink. (The screws cannot be completely removed.) - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 78
Remove the side panel by following the instructions in "Removing the side panel" on page 51. 2 Remove the front bezel by following the instructions in "Removing the front bezel" on page 53. 3 Remove the screw that secures the front I/O assembly to the computer, then remove the I/O assembly. Screw 72 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 79
the new I/O panel board. 6 Insert the new I/O panel board into the computer, then replace the screw. 7 Place the front I/O assembly onto the computer, then replace the screw. 8 Replace the front bezel by following the instructions in "Replacing the front bezel" on page 54. 9 Replace the side panel - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 80
replacing an expansion card To add or replace an expansion card: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 51. Important Your computer hardware options and port locations may vary from the illustrations below. 2 Loosen the thumbscrew on the expansion - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 81
www.gateway.com 4 To remove the PCIx card support brackets, slide them toward the back of the case (1) until they slip free, then pull the front of the brackets away from the computer (2) and remove them. 5 For more stability, place your computer on its side. To avoid scratching the case, place it - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 82
cables (if any) using your notes from Step 6, or, if adding a new card, follow the manufacturers instructions. 11 Return your computer to its upright position. 12 Replace the side panel by following the instructions in "Replacing the side panel" on page 54. Replacing the system board Tools You need - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 83
www.gateway.com 3 Disconnect any cables that are attached to any expansion cards, noting their locations and orientation. (You will reconnect the cables after you install the cards on the new board.) 4 Remove the expansion cards by following the instructions in "Adding or replacing an expansion card - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 84
CHAPTER 5: Upgrading Your Computer 6 Find the memory module banks on your system board. 7 Gently pull the plastic tabs away from the sides of the memory modules, then remove them. - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 85
www.gateway.com 10 Remove the seven system board screws. Screws Screws 11 Lift the system board up and out of the case. 12 Align the new system board on the standoffs and secure it into the computer case with the screws. 13 If your replacement system board does not include a processor, go - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 86
CHAPTER 5: Upgrading Your Computer CPU fan 12V power 16 Install the processor onto the new system board making sure that Pin 1 on the processor (indicated by the silk-screened - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 87
www.gateway.com 23 Return your computer to its upright position. 24 Replace the side panel by following the instructions in "Replacing the side panel" on page 54. 81 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 88
CHAPTER 5: Upgrading Your Computer 82 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 89
CHAPTER6 Maintaining Your Computer • Setting up a maintenance schedule • Caring for your computer • Cleaning your computer • Updating Windows • Using BigFix • Managing hard drive space • Scheduling maintenance tasks • Moving from your old computer 83 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 90
CHAPTER 6: Maintaining Your Computer Setting up a maintenance schedule Use the following table to set up a regular maintenance Clean up hard drives X X Scan hard drive for errors X X Defragment hard drive X X Back up files X X X Clean computer case and X peripheral devices 84 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 91
www.gateway.com Caring for your computer To extend the life of your computer: • Be careful not to bump or drop your computer, and do not put any objects on top of it. The case, although strong, is not made to support extra weight. • When transporting your computer, we recommend that you put it in - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 92
that has a narrow, straw-like extension • Cotton swabs • An optical disc drive cleaning kit Cleaning the exterior Warning When you shut down your computer, the power turns off, but some electrical current still flows through it. To avoid possible injury from electrical shock, unplug the power cord - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 93
www.gateway.com Cleaning the keyboard You should occasionally clean the keyboard to remove remove dust and lint trapped under the keys. 2 If you spill liquid on the keyboard, turn off your computer and turn the keyboard upside down. Let the liquid drain, then let the keyboard dry before trying to use - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 94
can also be controlled through the Windows Security Center. For more information, see "Protecting Your Computer" in your online User Guide. Help For more information about Windows Update, click Start, then click Help and Support. Type windows update in the Search Help box, then press ENTER. 88 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 95
www.gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. To - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 96
to check hard drive space, delete unnecessary files, defragment files, and back up files. Checking hard drive space To check hard drive space: Shortcut Start Ö Computer Ö right-click drive Ö Properties 1 Click (Start) then click - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 97
www.gateway.com 2 Right-click the drive that you want to check for available file and files in the Recycle Bin, to free hard drive space. To delete unnecessary files: Shortcut Start Ö Computer Ö right-click drive Ö Properties Ö Disk Cleanup 1 Click (Start), All Programs, Accessories, System Tools, - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 98
hard drive free of unnecessary files, click Start, then click Help and Support. Type disk cleanup in the Search Help box, then press ENTER. checking if you encounter hard drive problems. To check the hard drive for errors: 1 Click (Start) then click Computer. The Computer window opens. 2 Right-click - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 99
gateway problems that it found. 4 Correct any problems that are found by following the on-screen instructions. 5 Click OK. Help For more information about checking the hard drive for errors, click Start, then click Help and Support it is normal. In order for your computer to use a file, Windows must - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 100
To defragment the hard drive: 1 Disconnect your computer from the network. 2 Click (Start), All more information about defragmenting the hard drive, click Start, then click Help and Support. Type defragmenting in the Search Help box, then press ENTER. Backing up files Store at www.gateway.com. 94 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 101
www.gateway.com To back up files: 1 Click (Start) then click Computer. The Computer window opens. 2 Right-click the drive that you want to back up, click Properties, then click the Tools tab. 3 Click Backup Now, then click Run a file backup now. 4 Follow the on-screen instructions to select a backup - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 102
your drives for errors. Important Your computer must be on during scheduled tasks. If your computer is off, scheduled tasks will not run -screen instructions to finish setting up and scheduling the task. Help For more information about scheduling tasks, click Start, then click Help and Support. Type - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 103
to run other tasks on the computers. Important If your old computer does not use Windows XP or Windows Vista, you must manually move your data by using on-screen instructions to complete the transfer. Help For more information about transferring files, click Start, then click Help and Support. Type - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 104
CHAPTER 6: Maintaining Your Computer Transferring files and settings manually You can manually transfer your personal data files by - OR In Windows 98, Windows Me, or Windows 2000, double-click the My Computer icon on the desktop. Go to the next step. 2 Double-click the C:\ drive icon. 3 Double- - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 105
www.gateway.com Finding other files Use Windows Find or Search to locate other personal data files. For more information, see your online User Guide. You can often identify different data file types by looking at the file's extension (the part of the file name following the last period). For - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 106
CHAPTER 6: Maintaining Your Computer 100 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 107
CHAPTER7 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Restoring your computer • Telephone support 101 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 108
bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped • The case was damaged Instead, unplug your computer and contact a qualified computer technician. First steps If you - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 109
gateway.com Troubleshooting Troubleshooting topics are listed in alphabetical order. Add-in cards See "Expansion cards" on page 107. Audio See "Sound" on page 122. CD or DVD drives The computer • Your computer may be experiencing some temporary memory problems. Shut down and restart your computer. • - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 110
CHAPTER 7: Troubleshooting An audio CD does not produce sound • Make sure that the disc label is facing up, then try again. • Some music CDs have copy protection software. You may not be able to play these CDs on your computer. • Make sure that the volume controls are turned up. For more information - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 111
gateway.com Display The screen resolution is not correct • Change the screen resolution from the Display Settings dialog box. For more information, see the "Customizing Windows" chapter in your online User Guide. The computer Start, then click Help and Support. Type the phrase screen resolution - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 112
7: Troubleshooting Ethernet You cannot see the other computers on your network • Make sure that your Ethernet cable is plugged into the Ethernet jack on your computer. Make sure that the other end is plugged into a network router, switch, hub, or other network device. • Make sure that all computers - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 113
www.gateway.com computer. • Make sure that you have installed the required software. For more information, see the documentation that came with your expansion card. • Reseat the card. File management Help For more information about restoring deleted files, click Start, then click Help and Support - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 114
. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" on page 92. The hard drive cannot be accessed, or you see a "General failure reading drive C" error message • If a diskette is in the diskette drive, eject it and restart your computer. • If your computer has - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 115
www.gateway.com Internet See also "Modem (dial-up)" service provider (ISP) is set up correctly. Contact your ISP technical support for help. • Make sure that you do not have a problem with your modem. For more information, "Modem (dial-up)" on page 115. Help For more information about troubleshooting - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 116
CHAPTER 7: Troubleshooting Connecting to a Web site takes too long Many factors can affect Internet performance: • The condition of the telephone lines in your residence or at your local telephone service • The condition of the Internet computers to which you connect and the number of users - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 117
problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www.gateway into the computer has an affect - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 118
computer video display. • Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. Gateway Guide. • Size of display device-Small computer displays for standard computer picture, and support higher screen resolutions. The Media Center - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 119
device brightness, contrast, hue, and saturation. For more information, see the Gateway support Web site at www.gateway.com or see the display's user guide. You need to burn programs that were recorded with your computer to a DVD using Media Center • Media Center saves recorded programs in the - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 120
computer must also have at least Windows XP with Service computer. For information about manually updating the Program Guide, see your online User Guide. Memory Help For more information about troubleshooting memory errors, click Start, then click Help and Support for problems. Your computer restarts - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 121
computer cannot connect to the Internet. • Make sure that your modem is connected to the network jack. Tip For the location of your network jack, see your setup poster or "Back" on page 8. • See the documentation that came with your modem for additional troubleshooting telephone services such as - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 122
in the telephone wall jack are secure. You can also call your telephone service and have the telephone line checked for noise or low line levels. • support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 123
www.gateway.com Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. If your computer has a - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 124
or the modem has failed to respond, the modem did not pass diagnostics. Help For more information about modem troubleshooting, click Start, then click Help and Support. Type the phrase modem troubleshooting in the Search Help box, then press ENTER. The modem is noisy when it dials and connects When - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 125
or "Ethernet" on page 106. Help For more information about network troubleshooting, click Start, then click Help and Support. Type the phrase network troubleshooting in the Search Help box, then press ENTER. Passwords Your computer does not accept your password • Make sure that CAPS LOCK is turned - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 126
CHAPTER 7: Troubleshooting Power Your computer will not turn on • Make sure that the power cord is connected to an AC power source and to your computer, and that your computer is turned on. • If your computer is plugged into a surge protector, make sure that the surge protector is connected securely - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 127
gateway.com 3 Right-click the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions troubleshooting, click Start, then click Help and Support. Type the phrase printer troubleshooter in - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 128
Help and Support. Type the phrase sound troubleshooter in the Search Help box, then press ENTER. Restoring your computer Recovering your system You can solve most computer problems by following the information in this chapter or in the technical support pages at www.gateway.com. Problem solving may - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 129
instructions on reinstalling software and drivers that were not pre-installed, see that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem using recovery discs that you created. (Your computer must have a DVD-compatible drive to use - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 130
Troubleshooting driver recovery discs. Because these discs do not come with your computer, you should create your own set. Caution Although you may not be Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. 2 Click - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 131
www.gateway.com 4 Insert a blank, recordable disc into a recordable disc drive, then a permanent marker to label each disc "Software and Driver Recovery," along with a short description of which computer the discs are for. If you are recording multiple discs, as you remove each disc from the drive, - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 132
installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using software and driver recovery discs you have created. For instructions, see "Recovering pre-installed software and drivers using recovery discs" on - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 133
www.gateway.com 3 Click the software or driver you want to recover, then click Next. Recovering pre- dialog box appears, click Run Grc_Vista.exe. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc. The - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 134
CHAPTER 7: Troubleshooting 2 To recover pre-installed software, click Application recovery, then click the software you want to recover. - OR To the software or driver is not shown on the list, and you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 128 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 135
or device drivers. You can also create a restore point manually. For instructions, see "Manually creating a restore point" on page 131. Help For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows system restore in the Search Help box, then - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 136
CHAPTER 7: Troubleshooting 2 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a restore point dialog box Yes. Your system is restored using the restore point you specified. This process may take several minutes, and may restart your computer. 130 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 137
www.gateway.com Manually creating a restore point To manually create a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Restore Center opens. 2 On the left - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 138
CHAPTER 7: Troubleshooting Recovering your system to its factory condition If your computer's problems are not solved by any load instead, restart the computer and try again. 3 Press the arrow keys on your keyboard to select Repair Your Computer, then press ENTER. Gateway System Recovery starts, and - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 139
.gateway.com Windows Vista operating system DVD. You also need to recover your computer's pre-installed software and device drivers. To completely re-install discs (if you have not already done so). For instructions, see "To create discs for recovering pre-installed software and drivers:" on page - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 140
pre-installed software and device drivers. For instructions, see "Recovering pre-installed software and drivers using recovery discs" on page 127. Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer, follow these recommendations before contacting - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 141
of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that your computer is nearby at the time of your call. The technician may have you follow troubleshooting steps. Telephone numbers Gateway offers a wide range of customer service, Customer - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 142
CHAPTER 7: Troubleshooting Resource Service description How to reach Answers by Get tutorial assistance for www.gateway.com/answers Gateway hardware and software issues. Gateway Customer Care Talk to a Gateway Customer Care representative about a non-tutorial technical support question. (See - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 143
www.gateway.com Training Gateway provides the following computer-based training: Resource Service description For more information Gateway Learning Libraries A variety of courses and tutorials are available on CD. Select from several easy-to-use learning libraries. www.gateway.com/training - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 144
CHAPTER 7: Troubleshooting 138 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 145
APPENDIXA Legal Notices • Important safety information • Regulatory compliance statements • Environmental information • Notices 139 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 146
follow these instructions to help guard against personal injury and damage to your Gateway system. Your Gateway system is selector switch is set at the factory to the correct voltage. • Openings in the computer case are provided for ventilation. Do not block or cover these openings. Make sure - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 147
type recommended by the manufacturer. Dispose of batteries according to the manufacturer's instructions. • When the computer is turned off, a small amount of electrical current still flows through the computer. To avoid electrical shock, always unplug all power cables and modem cables from - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 148
not expressly approved by Gateway could void the FCC 68-compliant. See installation instructions for details. The Ringer service may be required. The telephone company may request that you disconnect the equipment until the problem for any person to use a computer or other electronic device to send - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 149
wiring associated with a single-line individual service may be extended by means of a of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent enclosure of a CD or DVD drive. All Gateway systems equipped with CD and DVD drives comply with - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 150
fitted with TV/cable TV tuner cards) External television antenna grounding Important The instructions are for the person who installs cable to the system. Gateway assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with electric shock. If - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 151
www.gateway.com Power lines Warning When installing or realigning an outside 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 152
Gateway to see if this program is available in your area. • If you need further assistance in recycling, reusing, or trading in your "end of life" product, you may contact us at the Customer Care number listed in your product's user guide writing from Gateway. The information in this manual has been - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 153
the Black-and-White Spot Design are trademarks or registered trademarks of Gateway, Inc. in the U.S. and other countries. Intel, Intel Inside logo or registered trademarks of their respective companies. Macrovision statement If your computer has a DVD-compatible drive and an analog TV Out port, - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 154
APPENDIX A: Legal Notices 148 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 155
memory card 29 removing memory card 29 replacing expansion 74 slots 28 troubleshooting add-in card 107 troubleshooting Ethernet 106 troubleshooting expansion 107 troubleshooting memory card 114 types of memory cards supported 29 case closing 54 opening 51 CD cleaning 88 copying 28 inserting - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 156
drive 6 replacing 59 See also optical drive troubleshooting 103 cellular phone memory cards 28 Certificate of Authenticity 3 cleaning audio CD 88 case 86 CD 88 computer screen 87 DVD 88 keyboard 87 LCD panel multiple displays 37, 38 CRT screen cleaning 87 Customer Service Accounting 136 Sales 136 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 157
gateway.com Warranty 136 D default printer setting 120 defragmenting hard drive 93 deleting files and folders 91 dial-up modem 16 adjusting volume 118 diagnostics 117 dialing properties 115 troubleshooting 115 troubleshooting display cleaning 87 troubleshooting 105 documentation User Guide 2 double- - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 158
98 troubleshooting 107 types 98 finding files 99 files and folders 98 Firewire port 7, 9, 33 folders opening 23 fragmentation 93 front bezel removing 54 replacing 54 front I/O panel replacing 72 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 159
93 deleting files 91 extending computer life 85 suggested schedule 84 using Task Scheduler 96 media reader See memory card reader memory adding 55 installing 55 replacing 55 troubleshooting 114 memory card reader inserting card 29 locating 6 memory card types supported 29 removing card 29 replacing - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 160
15 troubleshooting 106, 119 non-technical support Accounting 136 Sales 136 Warranty 136 numeric keypad 20, 21 154 indicator 20, 21 O opening computer support for 33 USB support for 33 pointer moving 22, 23 ports See connections power button 6 connector 10 Hibernate mode 6 source problems 14 Standby - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 161
www.gateway.com troubleshooting 120 turning off computer 17 turning on computer 16 power button 6 power supply 15 replacing 69 printer installing 33 parallel port 9 setting default 120 troubleshooting 120 USB port 7, 10 processor overclocking 47 replacing 70 programs closing unresponsive 18 opening - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 162
accessing 23 shortcuts opening menu 23 shutting down computer 17, 18 side panel removing 51 replacing 51 support Support 2 technical support automated troubleshooting 135 Technical Support 136 tips before contacting 134 tutorial service 136 telephone support 134 training CD 137 classroom 137 Gateway - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 163
.com 137 Learn With Gateway 137 transferring files from old computer 97, 98 settings from old computer 97 troubleshooting add-in cards 103 122 technical support 134 telephone support 134 Web site connection speed 110 Windows Media Center 111 turning off computer 6, 17, 18 turning on computer 6, 16 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 164
Index Z Zip drive 94 Zip drive port 10 158 - Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 165
- Gateway FX8030 | 8512162 - Gateway Computer Reference Guide (for Gateway FX-Seri - Page 166
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