Gateway GT5448E User Guide

Gateway GT5448E - GT - 2 GB RAM Manual

Gateway GT5448E manual content summary:

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    your Gateway computer user'sguide Customizing Troubleshooting
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    mouse 23 Installing a printer, scanner, or other peripheral device 24 3 Getting Help 25 Help and Support 26 Searching for a topic 26 Online help 27 Gateway Web site 28 Using eSupport 28 4 Windows Basics 31 About the Windows environment 32 Using the desktop 33 Using the Start menu 34 i
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    Web 59 Connecting to a Web site 60 Downloading files 61 Using e-mail 62 Sending e-mail 62 Checking your e-mail 63 6 Sending and Receiving Faxes 65 Installing and configuring Fax 66 Installing Fax 66 Configuring Fax 67 Sending a simple fax 69 Setting up your cover page template 71 Faxing
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    Windows Media Player 82 Using the CD or DVD drive 84 Identifying drive types 84 Inserting a CD or DVD 85 Listening to CDs 86 Using MUSICMATCH 88 Playing CDs 88 Creating MP3 music files 90 Editing track information 91 Building a music library 93 Changing the music library display settings
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    Ethernet network 151 For more information 151 Using your computer on a network 152 Installing and configuring your computer for Ethernet networking 152 10 Moving from Your Old Computer 153 Using the Windows XP Files and Settings Transfer Wizard 154 Transferring files 155 Finding your files
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    the mouse 177 12 Restoring Software 179 Using the Restoration CDs 180 Reinstalling device drivers 181 Updating device drivers 183 Reinstalling programs 184 Reinstalling Windows 186 13 Upgrading Your Computer 189 Selecting a place to work 190 Gathering the tools you need 190 Preventing
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    219 Safety guidelines 220 First steps 220 Software support tools 221 Troubleshooting 222 Add-in cards 222 CD, DVD, or recordable drives 222 Cleaning CDs and DVDs 224 Computer 224 File management 225 Hard drive 225 Internet 226 Keyboard 228 Memory 228 Modem 229 Monitor 233
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    Computer This chapter introduces you to the basic features of your Gateway computer. Read this chapter to learn: ■ How to identify the features of your computer ■ How to locate your computer's model and serial number ■ How to
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    Chapter 1: Checking Out Your Gateway Computer Front Your computer may contain any of the following components. CD/DVD drive Media card reader Diskette drive Hard drive indicator IEEE 1394 port USB ports Reset button Power indicator Power button 2 www.gateway.com
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    Diskette drive Hard drive indicator IEEE 1394 (FireWire) USB ports Reset button Power indicator Power button Icon Description Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable CDs (depending on drive type). For more information, see
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    Chapter 1: Checking Out Your Gateway Computer Back Your computer may contain any of the following components. Power connector Voltage switch PS/2 mouse port USB ports Monitor ports Audio jacks Modem jack Thumbscrew Parallel port Ethernet (network) jack Thumbscrew Telephone jack 4 www.gateway.com
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    the factory with always be set to Plug a Personal System/2® (PS/2) mouse drive, printer, scanner, camera, keyboard, or mouse) into these ports. For more information For more information, see " For more information, see information, see "Learning about the Internet" on page 56. If your optional
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    Support will need this information if you call for assistance. Gateway serial number You can locate the Gateway serial number: ■ Printed on a white sticker on the back of your computer case. ■ Printed on the customer invoice that came with your computer. The invoice also contains your customer ID
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    Finding your specifications Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, go to the My Computer Info link in Help and Support or visit Gateway's eSupport page at support.gateway.com. The eSupport page also has links to
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    gateway.com. Home networking kit With a home networking kit, you can network, or "link", two or more computers in your home. After you have set up a home network, you can access the files, drives can view and edit on your computer. For more information, see "Connecting a digital video camera" on page
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    removing them from your hard drive. Writable CDs can hold as much as 700 MB of data. Writable DVDs can hold as much as 4,700 MB of data. For more information about using recordable drives, see "Creating CDs and DVDs" on page 97. If you need to back up your entire system, you probably need a tape
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    Chapter 1: Checking Out Your Gateway Computer 10 www.gateway.com
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    2 Getting Started Read this chapter to find out how to: ■ Use your computer safely ■ Protect your computer from power source problems ■ Start and turn off your computer ■ Use the keyboard ■ Use the mouse ■ Use the computer display ■ Install peripheral devices 11
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    using your computer, read the following recommendations for setting up a safe and comfortable work area and light shining directly into your eyes. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter on your computer display. ■ Use www.gateway.com
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    chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Setting up your computer and computer accessories ■ Set up your able to reach them without stretching. ■ Set paper holders at the same height and distance as the computer display.
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    change your position, stretch your muscles, and relieve your eyes. ■ Find ways to break up the work day, and schedule a variety of tasks. 14 www.gateway.com
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    problems Protecting from power source problems During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system more information, see "Setting up an uninterruptible power supply" on page 136. www.gateway.com 15
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    . 2 Press the power button on your computer. Power button 3 If you are starting your computer for the first time, follow the on-screen instructions to set up your computer. 4 Turn on any peripheral devices, such as printers or scanners, and see the documentation that came with the device for setup
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    turn off your computer, certain components in the power supply and system board remain energized. In order to remove all electrical power from your Turn Off. Windows shuts down and turns off your computer. Important If for some reason you cannot use the Turn Off Computer option in Windows to turn
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    restore your computer to normal operation, you may have to restart (reboot) your computer. To close unresponsive programs and restart your computer: 1 Press CTRL+ALT+DEL, then click Task Manager. The Task Manager window the power button for about five seconds, then release it. 18 www.gateway.com
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    with other keys to open utilities like F (Search utility), R (Run utility), and E (Explorer utility). Access shortcut menus and help assistants in Windows. Move the cursor up, down, right, or left. Use these keys to type numbers when the numeric keypad (NUM LOCK) is turned on. www.gateway.com 19
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    of the CD or DVD. Stop Next Volume down Stop the play of the CD or DVD. Move to the next CD track or DVD chapter. Decrease the volume. Volume up Increase the volume. Mute Turn off all sound. My Documents Open the My Documents folder. Help Open online help. 20 www.gateway.com
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    Special-function buttons Icons E-mail Press to... Open your e-mail program. Search Open online search. Internet Open your Web browser. Multifunction keyboard www.gateway.com 21
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    the display. You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs. 22 www.gateway.com
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    more information about instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other mouse settings, see "Changing the mouse settings" on page 128. For instructions on how to clean the mouse, see "Cleaning the mouse" on page 177. www.gateway
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    install any software the device needs. After doing this, you can disconnect and reconnect the device at any time. Parallel and serial port devices are not plug-and-play. See the device documentation for detailed information and installation instructions. Help and Support For more information about
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    3 Getting Help This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access: ■ Help and Support ■ Online help ■ Gateway Web site 25
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    of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support opens. You
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    learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button. You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing
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    your system. Visit the Gateway eSupport Web site at support.gateway.com. For more information about connecting to the Internet, see "Using the Internet" on page 55. Using eSupport The eSupport site is divided into five major areas: ■ Support Home ■ Downloads ■ Contact Us ■ Account Info ■ PC Tools
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    on topics such as making audio CDs and installing a hard drive. Downloads Click Downloads, then click My Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your system. Click All Downloads to walk through a step-by
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    Chapter 3: Getting Help 30 www.gateway.com
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    4 Windows Basics Read this chapter to learn how to: ■ Use the Windows desktop ■ Manage files and folders ■ Work with documents ■ Use shortcuts 31
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    . Your desktop may be different from this example, depending on how your computer is set up. Help and Support For more information about the Windows XP desktop, click Start, then click Help and Support. Type the keyword Windows desktop in the Search box , then click the arrow. 32 www.gateway.com
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    to open the program's window. The Start button provides access to programs, files, help for Windows and other programs, and computer tools and utilities. Click the Start your computer. For instructions on how to use the Recycle Bin, see "Deleting files and folders" on page 43. www.gateway.com 33
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    reveals related files, programs, or commands. 3 Click a file or program to open it. Help and Support For more information about the Windows XP Start menu, click Start, then click Help and Support. Type the keyword Windows Start menu in the Search box , then click the arrow. 34 www.gateway.com
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    . 3 Click Send To, then click Desktop (create shortcut). A shortcut icon for that program appears on the desktop. Help and Support For more information about desktop icons, click Start, then click Help and Support. Type the keyword desktop icons in the Search box , then click the arrow. www
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    When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-click the Local Disk (C:) icon in the My Computer window. Title bar Menu bar Close Maximize Minimize 36 www.gateway.com
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    . Clicking the maximize button again restores the window to its former size. Clicking the close button closes the active window or program. Clicking an item on the menu bar starts an action such as Print or Save. Help and Support For more information about windows, click Start, then click Help
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    throw away information in a file cabinet. Viewing drives Drives are like file cabinets because they hold files and folders. A computer almost always has more than one drive. Each drive has a letter, for example, Local Disk (C:) for the hard drive. You may also have more drives such as a CD or DVD
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    drive: ■ Double-click the drive icon. If you do not see the contents of a drive after you double-click its icon, click Show the contents of this drive. Help and Support For more information your computer. In fact, all information on a computer is stored in files. Folders Files www.gateway.com 39
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    Chapter 4: Windows Basics To create a folder: 1 Click Start, then click My Computer on the Start menu. 2 Double-click the drive where you want to put the new folder. Typically, Local Disk (C:) is your hard drive. If you do not see the contents of the drive, click Show the contents of this drive. 3
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    or folder, you place a copy of the file or folder on the Windows clipboard, which temporarily stores it. Then, when you decide what folder you 1 Locate the file or folder you want to copy. For more information, see "Viewing drives" on page 38 and "Searching for files" on page 46. 2 .gateway.com 41
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    4: Windows Basics To move a file or folder to another folder: 1 Locate the file or folder you want to move. For more information, see "Viewing drives" on and Support For more information about copying files and folders or moving files and folders, click Start, then click Help and Support. Type
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    instructions on how to select multiple files and folders, see "Shortcuts" on page 53. If you cannot find the file you want to delete, see "Searching for files" on page 46. 2 Click File, then click Delete. Windows moves the files and folders to the Recycle Bin. Help and Support For more information
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    Windows permanently deletes all files in the Recycle Bin. Help and Support For more information about emptying the Recycle Bin, click Start, then click Help and Support your Windows desktop. It is usually on a drive inside a folder that may be inside yet another folder, and so on. Windows drives,
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    then click My Computer. The My Computer window opens. 2 Double-click the drive or folder that you think contains the drive or Show the contents of this folder. 3 Continue double-clicking folders and their subfolders until you find the file or folder you want. Help and Support For more information
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    4: Windows Basics Searching for files If you are looking for a particular file or folder or a set of files or folders that have characteristics in common, but you do not remember where they are stored on your hard drive, , or deleted directly from the list in the results window. 46 www.gateway.com
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    the Search utility: 1 Click Start, then click Search. The Search Results window opens. Click All files and folders. 2 If you want to search by part of the file or folder name in the name box in the left pane of the window. ■ If you type all of the name, Search will list all files and folders of
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    clicking the name in the list. Help and Support For more information about searching for files and folders, click Start, then click Help and Support. Type the keyword searching in the Search box , then click the arrow. Using advanced search options Search can find files meeting more criteria than
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    procedures apply to other programs such as WordPerfect, Microsoft Word, and Microsoft Excel. For more information about using a program, click Help on its menu bar. Creating a new document To create the menus and toolbar buttons at the top of the window to format the document. www.gateway.com 49
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    Chapter 4: Windows Basics Saving a document After you create a document, you need to file name in the File name box. 4 Click Save. Help and Support For more information about saving documents, click Start, then click Help and Support. Type the keyword saving in the Search box , then click the
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    the folders listed below the Look in list. Look in list 4 Double-click the document file name. The document opens. Help and Support For more information about opening documents, click Start, then click Help and Support. Type the keyword opening files in the Search box , then click the arrow. www
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    document. 3 Click File, then click Print. The Print dialog box opens. 4 Set the print options, then click OK. The document prints. Help and Support For more information about printing documents, click Start, then click Help and Support. Type the keyword printing in the Search box , then click the
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    Windows and almost all programs that run in Windows. For more information about shortcuts, see your Windows and hold down the or window SHIFT key, then click the last Support For more information about Windows keyboard shortcuts, click Start, then click Help and Support. Type the keyword Windows
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    Chapter 4: Windows Basics 54 www.gateway.com
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    5 Using the Internet This chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to: ■ Set up and access an Internet account using America Online® ■ Connect to a Web site using a browser ■ Download files from the Internet ■ Send and receive e-mail
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    together to provide information to people everywhere. The two most popular services on the Internet or cable line and signing up with an Internet service provider (ISP). Cable and DSL modems, a connection "Back" on page 4. Internet Servers store information so other computers can access it from the
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    can view the information on the World Wide Web, you need to set up an Internet account with an Internet service provider (ISP). If you have chosen America Online as an ISP, follow these instructions to set up and connect to your account. To set up a different ISP service or to transfer an existing
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    All Programs, then click America Online. 2 Complete the member name and password information, then click Connect. Your computer dials the Internet account telephone number. After connecting, the Welcome window opens. If you are using a service other than America Online, check with your ISP for the
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    Wide Web is a multimedia window to the Internet that gives you access to millions of information sources. Information on the Web comes to . You can access Web sites to shop, track investments, read the news, download programs, and much more. You can explore a Web site or visit other gateway.com 59
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    After you set up an account with an Internet service provider (ISP) such as America Online, you can access the many information sources on Internet, downloads (transfers) data to your computer, and displays the page on the site that you requested. Help and Support For more information about
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    If applicable, follow the instructions provided on the Web site to run or install the program. Help and Support For more information about downloading files, click Start, then click Help and Support. Type the keyword downloading files in the Search box , then click the arrow. www.gateway.com 61
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    An e-mail address consists of a user name, the @ symbol, and the Internet domain name of the Internet service provider (ISP) or company that "hosts" that user. Your e-mail address is assigned when you sign up for mail is sent over the Internet to the e-mail address you specified. 62 www.gateway.com
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    more information about managing and organizing your e-mail messages, see the online help in your e-mail program. Help and Support For general information about using e-mail, click Start, then click Help and Support. Type the keyword e-mail in the Search box , then click the arrow. www.gateway.com
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    Chapter 5: Using the Internet 64 www.gateway.com
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    chapter to learn how to: ■ Install and configure Fax ■ Create and send a new fax ■ Set up a fax cover page template ■ Fax a document you scanned or created in another program ■ Receive, view, and print a fax Help and Support For more information about sending and receiving faxes, click Start, then
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    You need to install Fax from your blue Operating System CD. To install Fax: 1 Insert the blue Operating System CD in your CD or DVD drive. 2 If the Welcome to Microsoft Windows XP dialog box opens, click Install optional Windows components. The Windows Components Wizard opens. -OR- If the Welcome to
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    to set up your user information. Your fax cover sheets and fax headers contain this information, some of which is required by law. The Fax Configuration Configuration Wizard, you may need to provide information in the Location Information and the Phone and Modem Options dialog boxes. To configure
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    fax numbers. 8 Click Next. 9 If you set up your computer to receive faxes, type the receiving fax identifier information, then click Next. This identifier information is required by law and can be the same identifier that you typed in Step 7. The Routing Options screen opens. 68 www.gateway.com
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    set up your computer to receive faxes, select a folder you want to store received faxes in and a printer you want to print received faxes on, then click Next. The Configuration . 2 On the Welcome to Fax Configuration Wizard screen, click Next. The Recipient Information screen opens. 3 Type the name
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    to send the fax and a priority for the fax, then click Next. The Completing the Send Fax Wizard screen opens. 11 Click Finish. 70 www.gateway.com
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    information fields that automatically import values you enter in both the Send Fax Wizard and the Fax Configuration Wizard when you send your fax. To set draw a box using the text box tool, type your text inside of it, cover page, copy it to the Windows clipboard, then paste it into gateway.com 71
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    . 4 Click Print or OK. The Send Fax Wizard opens. 5 Complete the wizard by following the instructions in "Sending a simple fax" on page 69. Faxing a scanned document To fax a document that . 5 Complete the wizard by following the instructions in "Sending a simple fax" on page 69. 72 www.gateway.com
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    click Fax Console. The Fax Console opens. When the Fax Console is open, it detects incoming faxes and stores them in the Inbox. 2 To view a fax, click print the fax. Canceling a fax You can cancel a fax that you have set up to send at a time in the future. To cancel a fax that . www.gateway.com 73
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    set up Fax so it continues to try sending your fax if the receiving fax machine is busy. Important Fax is automatically set up to retry three times at ten minute intervals. To automatically retry sending a fax: 1 Click Start, then click Control Panel. The Control Panel window Faxes window opens
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    fax. To automatically cancel a failed fax: 1 Click Start, then click Control Panel. The Control Panel window opens. 2 If your Control Panel is in Category View, click Printers and Other Hardware. Click View installed after check box and specify the number of days. 7 Click OK. www.gateway.com 75
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    Chapter 7: Sending and Receiving Faxes 76 www.gateway.com
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    ■ Record and play audio files ■ Use Windows Media Player ■ Use the CD or DVD drive ■ Play CDs and DVDs ■ Use MusicMatch ■ Use a recordable drive to create CDs ■ Use a diskette drive ■ Attach a digital camera or a digital video camera to your computer ■ Use the optional media card reader to read from
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    information, see "Multifunction keyboard" on page 19. To adjust specific volume levels: 1 Click Start, then click Control Panel. The Control Panel window opens. If your control panel is in Category View, click Sounds, Speech, and Audio Devices. 2 Click/Double-click the Adjust the system
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    area. If the device you want to adjust does not appear in the window, click Options, Properties, the check box next to the audio device you want to more information about the volume controls, click Help in the window. 6 Click X in the top-right corner of the window to close it. www.gateway.com 79
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    audio Use the following instructions to make an audio recording by speaking into a microphone. To make an audio recording: 1 Plug a microphone into one of the Microphone jacks on your computer. For the location of the Microphone jacks, see "Checking Out Your Gateway Computer" on page 1. 2 Click
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    the file by clicking (play), then stop playing the file by clicking (stop). Help and Support For more information about making or playing an audio recording, click Start, then click Help and Support. Type the keyword recording audio or playing audio in the Search box , then click the arrow
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    and MPEG formats. For more information about the using the Windows Media Player, click Help. To play a file using the Windows Media Player: 1 Click Start, All Programs, then click Windows Media Player. The Windows Media Player opens. Video file information Video screen Play Stop 82 www.gateway.com
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    Playing audio and video files with the Windows Media Player 2 Click File, then click Open. file by clicking (stop). Help and Support For more information about playing audio and video using the Windows Media Player, click Start, then click Help and Support. Type the keyword Media Player in the
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    audio CDs, playing DVDs, accessing data, recording music and data to CD-R or CD-RW discs, and recording video and data to DVD-R, DVD-RW, DVD+R, or DVD+RW discs. This drive can also read DVD-ROM and DVD-RAM discs. For more information, see "Creating CDs and DVDs" on page 97. 84 www.gateway.com
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    Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. To insert a CD or DVD: 1 Press the eject button next to the CD or DVD drive. The CD or DVD drive tray opens. Manual eject hole Activity indicator Eject button 2 Place the disc in the
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    to CDs. For more information, see "Using MUSICMATCH" on page 88. Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. To play a CD: 1 Insert a CD into the CD or DVD drive. 2 If a dialog box opens with a list of CD players, click Windows
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    3 When the media player opens, click (play). Listening to CDs Play Stop Volume Previous Mute Next If you do not hear sound or you want to change the volume, see "Adjusting the volume" on page 78. www.gateway.com 87
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    library ■ Listen to Internet Radio For more information on using MUSICMATCH, see its online help. Playing CDs You can use the MUSICMATCH program to play music CDs. Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. To play a music
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    MUSICMATCH 3 If an Audio CD dialog box opens, click Play Audio CD using MUSICMATCH Jukebox, then click OK. The musicmatch window opens, the CD begins playing, and the then click MUSICMATCH Jukebox. The musicmatch window opens, the CD begins playing, and the names of the music tracks appear in the playlist
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    a music CD to your computer's hard drive as MP3 files. MP3 (MPEG Layer 3) is a standard for digitally compressing high-fidelity music into compact files without noticeably sacrificing quality. MP3 files end in the file extension .MP3. Important Some music CDs have copy protection software. You
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    appears that tells you the CD drive needs to be configured, click OK. After the drive is configured, MUSICMATCH records the tracks to your hard drive as MP3 files. A progress bar appears next to each track as it is recorded. Editing track information After you add a CD track as an MP3 file to
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    Click Options, Music Library, then click Edit Track Tag(s). The Edit Track Tag(s) dialog box opens. 5 Enter information such as track title, lead artist, album, and genre. 6 Click OK. The new track information appears in the MUSICMATCH playlist, music library, and recorder window. 92 www.gateway
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    connected to the Internet, MP3 files that you download are automatically added to your music library. Caution During the download process, MP3 files may become corrupt. If you are having trouble listening to, or working with, a downloaded file, try downloading the file again. www.gateway.com 93
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    1 In MUSICMATCH, click Options, then click Settings. The Settings window opens. 2 Click the Music Library tab. 3 Click an arrow button to open a column list, then click the category that you want to display in the column. 4 When you have finished selecting categories, click OK. 94 www.gateway.com
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    full-length movies, several albums of music, or several gigabytes of data can fit on a single disc. If your computer has a DVD drive, you can play DVDs with the InterVideo DVD Player program or Windows Media Player. For more information about playing DVDs, click Help in the DVD player program. www
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    DVD Software disc into your DVD drive and follow the on-screen instructions. 4 Insert a DVD into the DVD drive, then click (play). The DVD plays. Use the volume controls in the DVD player to adjust the volume. For more information on using the DVD player, see its online help. Help and Support For
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    Nero Express to copy tracks from a music CD to your hard drive, copy or create data CDs and DVDs, create music CDs, create video DVDs, and more. Important We recommend that you do not use your computer for other tasks while creating CDs. Important Important If you record copyrighted material on
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    Chapter 6: Using Multimedia Copying a CD or DVD To copy a music CD, data CD, or data DVD: 1 Click Start, All Programs, Burn a CD or Data DVD, Nero Programs, then click Nero Express. Nero Express opens. 98 www.gateway.com
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    -recordable drive. 4 Click the arrow to open the Source drive list, then click the drive that contains your source disc. 5 Click the arrow to open the Destination drive list, then click your recordable drive. 6 If you have two CD or DVD drives, click to select the Quick copy check box. www.gateway
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    Chapter 6: Using Multimedia 7 Click Burn. The Nero's Title and CD Database dialog box opens. 100 www.gateway.com
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    tracks or files to your hard drive. If you are using two drives, Nero Express copies the tracks from the source disc to the blank, recordable disc. 9 If you are using one drive, a message prompts you to insert a CD or DVD. Remove the source CD or DVD, insert a blank, writable CD or DVD, then wait
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    DVD, Nero Programs, then click Nero Express. Nero Express opens. 2 Insert a blank, writable CD or DVD into your recordable drive. 3 If a dialog box opens, click Take no action, then click OK. 4 Move your pointer over Data, then click Data Disc. The Disc Content screen opens. 102 www.gateway.com
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    CDs and DVDs 5 Click Add. The Select Files and Folders dialog box opens. 6 Browse to the folder that contains the files you want to add. You can click the arrow to open the Location list, then click a drive or folder, or you can click folders in the Name list. Press and hold the CTRL key to
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    6: Using Multimedia 9 Click Next. The Final Burn Settings screen opens. 10 Click the arrow to open the Current recorder list, then click your recordable drive. 11 Click Burn. The Burning Process screen opens and Nero Express burns the files to the CD. 12 When a message tells you that the recording
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    and DVDs To copy music CD tracks to your hard drive: 1 Click Start, All Programs, Burn a CD or Data DVD, Nero Programs, then click Nero Express. Nero Express opens. 2 Insert the music CD that has the tracks you want to copy into your CD drive. 3 If an Audio CD dialog box opens, click Take no action
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    Chapter 6: Using Multimedia 5 Click the Save Tracks icon. The Nero's Title and CD Database dialog box opens. 6 Wait until the dialog box closes. - OR Click Cancel. 106 www.gateway.com
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    Creating CDs and DVDs 7 If a message box opens, click OK. The Save Tracks dialog box click GO. The recording process begins. - OR - To record selected tracks, hold down the CTRL key, click the tracks you want, then click GO. The recording process begins. 10 After the recording is complete, click Close.
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    and you can view all files on your computer. ■ MP3 Disc to create a CD using MP3 files. You can play the CD on your computer or a player that supports MP3 files. ■ WMA disc to create a CD using WMA files. You can play the CD on your computer or a player that supports WMA files. 108 www.gateway.com
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    The screen you use to add files opens. Creating CDs and DVDs www.gateway.com 109
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    files you want to add. You can click the arrow to open the Location list, then click a drive or folder, or you can click folders in the Name list. Press and hold the CTRL key to select multiple files. 7 Click Add. You can continue to select files and click Add. 8 After you
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    9 Click Next. The Final Burn Settings screen opens. Creating CDs and DVDs 10 Click the arrow to open the Current recorder list, then click your recordable drive. 11 Click Burn. The Burning Process screen opens and Nero Express burns the files to the CD. 12 When a message tells you that the
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    use: ■ Nero BackItUp to create a backup of files on your hard drive, then use BackItUp to restore the files you backed up in case of a hard drive failure, virus, or other problem. ■ Nero CD-DVD Speed to test your CD and DVD drives for transfer rates, load and eject times, seek and access times, and
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    Camera Wizard to transfer the pictures to your computer. -ORIf your digital camera appears as a drive on your computer in the My Computer window, see "Working with files and folders" on page 38 for information about moving files to your hard drive. Help and Support For more information about using
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    IEEE 1394 port, see "Checking Out Your Gateway Computer" on page 1. To connect a digital CD. Insert the CD into your CD or DVD drive and follow the instructions in the setup wizard. For more information on using Pinnacle Expression, see its online help and the online guide located on the program CD
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    -RW, DVD+R, or DVD+RW disc into your recordable DVD drive. You cannot use a DVD-RAM disc to create a video DVD. 2 If a CD Drive dialog box opens, click Take no Do More With Gateway for more information about using your computer to edit videos. Click Start, then click Do More With Gateway. If you are
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    optional diskette drive The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring click the drive letter (for example, the A: drive), then double-click the file name. 3 To remove the diskette, make sure that the drive activity
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    The media card reader supports the following card types. ■ CompactFlash® ■ IBM Microdrive™ ■ Memory Stick® ■ MultiMediaCard™ ■ Secure Digital™ ■ SmartMedia™ (3.3V only) Each slot is assigned a different drive letter, so files can be transferred from one card type to another. www.gateway.com 117
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    the label pointing towards your computer. 2 To access a file on the media card, click Start, then click My Computer. Double-click the drive letter (for example, the E: drive), then double-click the file name. To remove a media card: ■ Pull the media card out of the computer. Important Do not use
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    information about customizing your computer by changing settings in Windows. Read this chapter to learn how to: ■ Change screen and display settings ■ Change the background and screen saver ■ Adjust the mouse settings ■ Add, change, and switch user accounts ■ Adjust power management settings
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    information about these adjustments, see your monitor guide. Adjusting the color depth and screen area are two of the most basic display settings you may need to change. You can also adjust settings , check the color depth setting and return it to 32- . The Control Panel window opens. If your
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    list, then click the color depth you want. 5 Click OK, then click Yes. Help and Support For more information about adjusting display settings, click Start, then click Help and Support. Type the keyword changing display settings in the Search box , then click the arrow. www.gateway.com 121
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    the screen (such as icons and menu bars) appear. To adjust the screen resolution: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes. 2 Click/Double-click the Display icon. The Display Properties dialog box
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    OK, then click Yes. Help and Support For more information about adjusting screen resolution, click Start, then click Help and Support. Type the keyword changing screen resolution in the Search box , then click the arrow. Changing the colors on your Windows desktop You can change the colors of
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    box opens. b Click the the arrow button to open the Item list, then click the item you want to change. c Change the color or font settings for the item. d Click OK, then click the Themes tab. e Click Save As, type a name for the new theme, then click OK twice. The new
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    Adjusting the screen and desktop settings Changing the desktop background You can change the Windows desktop background picture. Windows provides several backgrounds, or you can use pictures that you have created or button to open the Position list, then click Stretch or Tile. www.gateway.com 125
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    the arrow button to open the Color list, then clicking a color. 7 Click OK. Help and Support For more information about changing the desktop background, click Start, then click Help and Support. Type the keyword changing desktop background in the Search box , then click the arrow. Selecting
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    Windows previews the screen saver. 5 If you want to customize the screen saver, click Settings, then make your changes. If the Settings button 8 Click OK. Help and Support For more information about selecting a screen saver, click Start, then click Help and Support. Type the keyword screen savers
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    You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other mouse settings. To change your mouse settings: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware
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    User Accounts window opens. 3 Follow the on-screen instructions to add, delete, or modify a user account. Help and Support For more information about user accounts, click Start, then click Help and Support. Type the keyword user accounts in the Search box , then click the arrow. www.gateway.com
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    Chapter 7: Customizing Your Computer To switch user accounts: 1 Click Start, then click Log Off. The Log Off Windows dialog box opens. 2 Click Switch User. The Windows Welcome screen opens. 3 Click the user account that you want to use. When you switch between user accounts, any programs that were
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    time. Windows lets you use the following modes to conserve energy when the system is not information in the memory is not saved to the hard drive. If power is interrupted, the information is lost. ■ Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive
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    and power-saving timers, by changing power settings in Windows. You can also adjust power schemes and adjust advanced power settings. Power schemes (groups of power settings) let you change power saving options such as when the monitor or hard drive is automatically turned off. You can select
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    - Click an arrow button to open the System standby, Turn off monitor, or Turn off hard disks list, then click the time you want. To save your custom power scheme, click Save As and type a name for the scheme. 4 Click OK. Help and Support For more information about changing the power scheme, click
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    open a Power buttons list, then click the power setting mode you want to use. 5 Click OK. window opens. If your Control Panel is in Category View, click Performance and Maintenance. 2 Click/Double-click the Power Options icon. The Power Options Properties dialog box opens. 134 www.gateway
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    3 Click the Hibernate tab. Power management 4 Click the Enable hibernation check box, then click Apply. Hibernate mode is now an option you can select in the Power Schemes and Advanced tabs and in the Turn Off Computer dialog box. 5 Click OK. www.gateway.com 135
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    click the Advanced tab. Hibernate is now an option in the Power buttons lists. ■ As a manually-selected power savings mode: Click Start, then click Turn Off Computer. Press and hold SHIFT, then click Hibernate. Help and Support For more information about using Hibernate mode, click Start, then
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    UPS tab. Power management 4 Click Select. The UPS Selection dialog box opens. 5 Click the manufacturer and model of the UPS device. 6 Click the serial port where the UPS device is attached. 7 Click Finish, then click OK. Help and Support For more information about setting up an uninterruptable
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    Chapter 7: Customizing Your Computer 138 www.gateway.com
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    Connecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connection among the connected computers. Read this network connections ■ Purchasing additional network equipment ■ Installing and configuring your computer for Ethernet networking 139
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    files as if they were located on the hard drive of the computer you are using. Help and Support For more information about sharing network drives, click Start, then click Help and Support. Type the keyword sharing network drives in the Search box , then click the arrow. 140 www.gateway.com
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    Support For more information about sharing network devices, click Start, then click Help and Support Support For more information about streaming files, click Start, then click Help and Support. Support For more information about playing multi-player games, click Start, then click Help and Support.
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    connection you will use. Gateway supports both wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network networking Help and Support For more information about selecting network connections, click Start, then click Help and Support. Type the keyword
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    just two computers (known as a peer-to-peer wired Ethernet network), you can eliminate the router, switch, or hub and use a special crossover cable. www.gateway.com 143
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    add the ability to access a wireless Ethernet network to your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wireless Ethernet, see "Using a wireless Ethernet network" on page 146. 144 www
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    10/100/1000). A mixture of components rated at different speeds will result in your network running at the speed of the slowest rated component. www.gateway.com 145
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    with your notebook or tablet PC. For example, you can take your notebook or tablet PC from your home office to your patio without having an Ethernet jack available. Wireless Ethernet speed and frequency Wireless Ethernet is available at two different speeds and at two different frequencies. The
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    natural obstructions such as walls, floors, and doors. The two most common types of wireless Ethernet networks are access point and peer-to-peer. www.gateway.com 147
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    If you want to access a wireless Ethernet network from your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wired Ethernet, see "Using a wired Ethernet network" on page 143. 148 www
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    IEEE 802.11b and IEEE 802.11g components will result in your network running at the speed of the slower IEEE 802.11b components. www.gateway.com 149
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    Your Computer Example peer-to-peer wireless Ethernet network Use a peer-to-peer (also known as ad hoc) wireless Ethernet network if you are setting up or joining a temporary computer-to-computer network. This type of network does not include access into a wired network or the Internet. You can
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    See these sources for more information about networking your home or office with wired or wireless Ethernet. Help and Support For more information about networking, click Start, then click Help and Support. Type the keyword networking in the Search box , then click the arrow. www.gateway.com 151
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    networking The Setting Up Your Windows Network guide has been included on your hard drive. It provides instructions for installing and configuring both wired and wireless Ethernet networking on your computer. To access this guide, click Start, All Programs, then click Gateway Documentation. 152
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    peripheral devices, and other unique computer settings that you want to move from your old computer to your new one. Read this chapter to learn about: ■ Using the Windows XP Files and Settings Transfer Wizard ■ Transferring Files ■ Transferring Internet Settings ■ Installing your old printer or
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    , System Tools, then click Files and Settings Transfer Wizard. Help and Support For more information about using the Files and Settings Transfer Wizard, click Start, then click Help and Support. Type the keyword using transfer wizard in the Search box , then click the arrow. 154 www.gateway
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    Transferring files Transferring files You can manually transfer your personal data files by copying them to removable media, such as a writable CD or Zip disk, or by using a home network. For more information, see "Creating CDs and DVDs" on page 97. Finding your files Many programs automatically
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    , then click For Files or Folders. The Search Results window opens. 2 Use Windows Find or Search to locate data files by file name or file type. For help on finding files, click Help, then click Help and Support Center or Help Topics. For more information, see "Searching for files" on page 46. Help
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    . 2 Configure your Internet settings by following the on-screen instructions. Help and Support For more information about setting up an Internet connection, click Start, then click Help and Support. Type the keyword Internet connection in the Search box , then click the arrow. www.gateway.com
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    require your original software installation CDs. If you have trouble after you install the software for your old devices, you can use System Restore to restore your computer's previous settings. Help and Support For information about restoring your computer's previous settings, click Start, then
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    click Start, then click Help and Support. Type the keyword installing a printer in the Search box , then click the arrow. See your peripheral device's user guide for installation information and tips. Because most installation software is periodically updated, you should also check the manufacturer
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    If you have trouble after installing your old programs, you can restore your computer's previous settings using System Restore. Help and Support For more information about restoring your computer's previous settings, click Start, then click Help and Support. Type the keyword System Restore in the
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    11 Maintaining Your Computer This chapter provides basic information about maintaining your computer hardware and software. Read this chapter to learn how to: ■ Care for your computer ■ Protect your computer from viruses ■ Manage hard drive space ■ Back up files ■ Clean your computer 161
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    support extra weight. ■ When transporting your computer, we recommend that you put it in the original packaging materials. ■ Keep your computer away from magnetic fields. Magnetic fields can erase data on hard drives liquid can result in extremely expensive repairs that are not covered under your
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    Caring for your computer Use the following table to set up a regular maintenance schedule. Maintenance task Check for viruses Manage hard drive space Clean up hard drives Scan hard drive for errors Defragment hard drive Back up files Clean computer case Clean keyboard Clean computer screen Clean
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    updating the Norton AntiVirus program to protect against the latest viruses. Help and Support For more information about protecting your computer against viruses, click Start, then click Help and Support. Type the keyword viruses in the Search box , then click the arrow. 164 www.gateway
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    Scan for Viruses. Scan 3 Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Scan. www.gateway.com 165
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    instructions to remove the virus. 2 Turn off your computer and leave it off for at least 30 seconds. 3 Turn on your computer and rescan for the virus. To update The LiveUpdate wizard opens. 3 Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection
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    use to manage your hard drive. Checking hard drive space To check hard drive space: 1 Click Start, then click My Computer. The My Computer window opens. 2 Right-click the drive that you want to check for available file space, then click Properties. Drive space information appears. www.gateway.com
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    files, such as temporary Windows files, to free hard drive space. To use the Windows Disk Cleanup program: 1 Click Start, then click My Computer. The My Computer window opens. 2 Right-click the hard drive that you want to delete files from, for example Local Disk (C:), then click Properties. The
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    Managing hard drive space Help and Support For more information about keeping the hard drive space free of unnecessary files, click Start, then click Help and Support. Type the keyword disk cleanup in the Search box , then click the arrow. Checking the hard drive for errors The Error-checking
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    that it found. 6 Correct any problems that are found by following the on-screen instructions. 7 Click OK. Help and Support For more information about checking the hard drive for errors, click Start, then click Help and Support. Type the keyword checking for disk errors in the Search box , then
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    Managing hard drive space Defragmenting the hard drive When working with files, sometimes Windows divides the file information into pieces and stores them in different places on the hard drive. This is called fragmentation, and it is normal. In order for your computer to use a file, Windows must
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    or Yes, then click the X in the top-right corner to close the Disk Defragmenter window. Help and Support For more information about defragmenting the hard drive, click Start, then click Help and Support. Type the keyword defragmenting in the Search box , then click the arrow. 172 www.gateway.com
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    complete hard drive backup. For more information, see "Creating CDs and DVDs" on page 97. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway's Add-on Sales department or visit the Accessories Store at accessories.gateway.com. Help and Support For
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    you want to schedule and follow the on-screen instructions to customize the task. Important Your computer must be on during scheduled tasks. If your computer is off, scheduled tasks will not run. Help and Support For more information about using the Scheduled Tasks Wizard, click Start, then
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    , straw-like extension ■ Isopropyl alcohol ■ Cotton swabs ■ A CD or DVD drive cleaning kit Cleaning the exterior Warning When you shut down your computer free cloth to clean your computer and other parts of your system. Do not use abrasive or solvent cleaners because they can gateway.com 175
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    an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. If you spill liquid on the keyboard, turn off your computer and turn the keyboard upside down. Let the never directly on the screen), and wipe the screen with the cloth. 176 www.gateway.com
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    , cleaning the mouse will likely improve its accuracy. Clean your optical mouse by wiping the bottom of the mouse with a damp lint-free cloth. www.gateway.com 177
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    Chapter 9: Maintaining Your Computer 178 www.gateway.com
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    12 Restoring Software Read this chapter to learn how to: ■ Reinstall device drivers ■ Update device drivers ■ Reinstall programs ■ Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service
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    the factory. Important Before you try to fix a problem by reinstalling software from your Gateway Restoration CDs, make sure that you have tried these steps first: ■ Use the diagnostics and troubleshooting tools found in Help and Support. For more information about diagnostics and troubleshooting
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    a device driver, reinstall the device drivers by following the instructions in "To reinstall device drivers:" on page 181. If you just reinstalled Windows XP, the device drivers were automatically reinstalled. To reinstall device drivers: 1 Insert the red Drivers CD into the CD or DVD drive. If the
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    Restoring Software 6 Click Personal / Home Use, then click Continue. The Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 7 Select a single device driver to reinstall. - OR - Click Automatic Installation, then select multiple device drivers
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    Gateway Driver and Application Recovery program starts and the Drivers and Application Recovery tab appears. 7 Click the Web Updates tab. 8 Click Check Now. The Connect window opens. 9 Install available updated device drivers by following the on-screen instructions. Depending on the device driver
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    Chapter 10: Restoring Software Help and Support For more information about updating device drivers, click Start, then click Help and Support. Type the keyword updating drivers in the Search box , then click the arrow. Reinstalling programs If you have problems running a program or if you have
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    the on-screen instructions. Help and Support For more information about reinstalling programs, click Start, then click Help and Support. Type the keyword installing programs in the Search box , then click the arrow. To reinstall other programs from a CD: 1 If you just reinstalled Windows, go to
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    information, see "Reinstalling device drivers" on page 181. If the options above do not correct the problem, you can use the Restoration CDs to reinstall Windows and other software. The Restoration CDs step you through reinstalling Windows XP. If you are reinstalling Windows XP, the Restoration CDs
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    copies files to your hard drive. When your computer restarts, do NOT press any key to boot from CD. 15 Follow the on-screen instructions to set your Regional and Language Options. 16 Click Personal / Home Use, then click Continue. The Gateway Driver and Application Recovery program starts and the
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    Chapter 10: Restoring Software 19 When the Gateway Application Loader has finished, go to the Windows desktop by clicking Close. 20 Install additional programs by following the instructions in "To reinstall programs from the Applications CD(s):" on page 184. 21 Install other software, such as
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    chapter provides information about upgrading and replacing components in your computer. Read this chapter to learn how to: ■ Open and close the computer case ■ Remove and install drives and components ■ Remove and install add-in cards ■ Add memory ■ Change the battery ■ Replace system boards You
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    or a dilution of water and isopropyl alcohol. For more information, see "Cleaning your computer" on page 175. Selecting a Gateway Technical Support). The telephone must be directly connected to a telephone jack and cannot be connected to your computer. Gathering the tools you need Some tools
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    Gathering the tools you need Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity, also known the edge connectors and components on the cards. Never slide expansion cards or components over any surface. www.gateway.com 191
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    then unplug the power cord and modem cable before opening the case. Removing the side panel To remove the side panel: 1 Follow the instructions in "Preventing static electricity discharge" on page 191. 2 Shut down your computer, then disconnect the power cord and modem, network, and all peripheral
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    4 Remove the two thumbscrews from the side panel cover. Opening the case Thumbscrew Thumbscrew www.gateway.com 193
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    Chapter 11: Upgrading Your Computer 5 Slide the side panel toward the back of the computer, then pull the panel away from the computer. 194 www.gateway.com
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    Removing the front bezel Opening the case To remove the front bezel: ■ Position the computer where you can grasp the front bottom edge of the bezel, then pull the bezel out and away from the case. www.gateway.com 195
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    bottom case notches, then slide the side panel toward the front of the computer to secure it into place. Case notches Case notches 196 www.gateway.com
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    3 Replace the two side panel thumbscrews. 4 Reconnect the cables and power cord. Replacing the front bezel To replace the front bezel: 1 Align the latch pins with the computer latch holes. Closing the case 2 Press the bezel firmly into place. www.gateway.com 197
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    inch drives, such as diskette drives. To add or replace a CD, DVD, or diskette drive: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 192. 2 Remove the front bezel by following the instructions in "Replacing the front bezel" on page 197. 198 www.gateway
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    Adding or replacing a CD, DVD, or diskette drive 3 If you are adding a drive, locate an empty drive bay. - OR If you are replacing a drive, go to Step 6. 4 Remove the drive bay cover in the front bezel that matches the empty drive bay you are installing the drive into. To remove the cover, place the
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    11: Upgrading Your Computer 6 If you are replacing a drive, disconnect the drive cables, noting their locations and orientation. (You will reconnect the cables after you install the new drive.) See the drive documentation for further instructions. Power cable Data ribbon cable 200 www.gateway.com
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    Adding or replacing a CD, DVD, or diskette drive 7 Press the drive release latch, then slide the drive forward and out of the drive bay. 8 Set the drive jumpers on the new drive, if necessary. See the drive documentation for further instructions. 9 Install a screw into the left rear mounting screw
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    the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the drive (typically on the side closest to the power supply connection). See the drive documentation for further instructions. 12 Close the case by following the instructions in "Closing the case" on page 196. 202 www.gateway.com
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    Replacing the hard drive Replacing the hard drive Use these instructions to replace the hard drive. To replace the hard drive: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 192. 2 Disconnect the drive cables, noting their locations and orientation. (You
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    . 4 Set the jumpers on the drive. See the drive documentation for further instructions. 5 Install a screw into the left rear mounting screw hole in the new drive. 6 Slide the new drive in the drive bay. Push firmly until the drive release latch locks the hard drive into place. 204 www.gateway.com
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    the hard drive 7 Reconnect the drive cables using your notes from Step 2. The red-striped edge of the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the drive (typically on the side closest to the power supply connection). See the drive documentation for further instructions
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    computer to add functionality to the system. Use the following instructions to replace, add, or reseat an card: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 192. See the add-in card documentation for further instructions. 4 If you are replacing a card,
  • Gateway GT5448E | User Guide - Page 215
    Adding or replacing add-in cards 5 If you are replacing an AGP video card, press the AGP release latch. 6 If you are replacing an add-in card, remove the old add-in card. You can slightly seesaw the card end-to-end to loosen the card, but do not bend the card sideways. www.gateway.com 207
  • Gateway GT5448E | User Guide - Page 216
    documentation for further instructions. 10 Close the case by following the instructions in "Closing the in card for any special software installation instructions. Installing memory When you upgrade : 1 Remove the side panel by following the instructions in "Removing the side panel" on page 192
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    3 Find the memory module banks on your system board. Installing memory DIMM Bank 0 DIMM Bank 1 www.gateway.com 209
  • Gateway GT5448E | User Guide - Page 218
    memory module should secure the memory module automatically. When the module is secure, you hear a click. 6 Replace the side panel by following the instructions in "Replacing the side panel" on page 196. 7 Return your computer to its upright position. 8 Reconnect the cables and the power cord. 210
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    starts and the Windows desktop appears. 10 Click Start, Control Panel, then click Performance and Maintenance (if in Category view). Click/Double-click System. The amount of memory in your computer is shown at the bottom of the System Properties dialog box in the General tab. www.gateway.com 211
  • Gateway GT5448E | User Guide - Page 220
    not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer, replace the system battery. Use a battery following the manufacturer's instructions. To replace the battery: 1 Open the BIOS Setup utility using the instructions in "Using the BIOS Setup utility"
  • Gateway GT5448E | User Guide - Page 221
    6 Locate the old battery on the system board and note its orientation. You will instructions in "Replacing the side panel" on page 196. 10 Reconnect all external cables and the power cord. 11 Turn on your computer. 12 Open the BIOS Setup utility. 13 In the BIOS Setup utility, restore any settings
  • Gateway GT5448E | User Guide - Page 222
    the instructions in "Replacing the side panel" on page 196. 2 Place your computer on its side. To avoid scratching the case, place it on a towel or other non-abrasive surface. 3 Disconnect the power supply cables from all components (such as hard drives, CD or DVD drives, and the system board
  • Gateway GT5448E | User Guide - Page 223
    Replacing the power supply 4 Remove the four retention screws that secure the power supply to the case. Screw Screw Screw Screw www.gateway.com 215
  • Gateway GT5448E | User Guide - Page 224
    instructions. 8 Close the case by following the instructions in "Closing the case" on page 196. Replacing the system board To replace the system board: 1 Remove the side panel by following the instructions by following the instructions in "Adding or replacing add-in cards" on page 206. 216 www
  • Gateway GT5448E | User Guide - Page 225
    the memory modules by following the instructions in "Installing memory" on page 208. 5 Disconnect the power and data cables from the system board, noting their locations and orientation. (You will reconnect the cables after you install the new board.) 6 Use a Phillips screwdriver to remove the
  • Gateway GT5448E | User Guide - Page 226
    case with the screws. 9 Reconnect the power and data cables using your notes from Step 5. See the system board documentation for further instructions. 10 Reinstall the memory modules by following the instructions in "Installing memory" on page 208. 11 Reinstall the add-in cards by following the
  • Gateway GT5448E | User Guide - Page 227
    to learn how to: ■ Troubleshoot typical hardware and software problems ■ Get telephone support ■ Use automated troubleshooting systems ■ Get tutoring and training If the suggestions in this chapter do not correct the problem, see "Getting Help" on page 25, for more information about how to get help
  • Gateway GT5448E | User Guide - Page 228
    opening your computer case. Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your computer problem started, review the procedures you performed and make sure that you followed each instruction. ■ Make sure that your hard drive is not full. 220 www.gateway
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    click Help and Support. Type the keyword troubleshooting in the Search box , then click the arrow. Software support tools Your system may include the following support tool to help you diagnose and fix problems: ■ PC Doctor is a comprehensive hardware diagnostic and system information tool that can
  • Gateway GT5448E | User Guide - Page 230
    the BIOS Setup utility, see "Using the BIOS Setup utility" on page 238. ■ Make sure that the drive is configured correctly by following the instructions in the drive documentation. ■ Reinstall the device driver. For more information, see "Reinstalling device drivers" on page 181. 222 www.gateway
  • Gateway GT5448E | User Guide - Page 231
    more information, see "Updating device drivers" on page 183. ■ DVDs and DVD drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the disc's regional code and your DVD drive's regional code must match. www.gateway.com
  • Gateway GT5448E | User Guide - Page 232
    must match the regional code for the disc. The regional code for the disc is on the disc, disc documentation, or disc packaging. If the DVD movie does not play, the disc's regional code and your DVD drive's regional code may not match. Cleaning CDs and DVDs Clean discs by wiping from the center to
  • Gateway GT5448E | User Guide - Page 233
    Start, then click Help and Support. Type the keyword System Restore in the Search box , then click the arrow. Hard drive You see an "Insufficient disk space" error message ■ Delete unnecessary files from the hard drive using Disk Cleanup. For more information, see "Using Disk Cleanup" on page 168
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    Chapter 12: Troubleshooting You see a "Data error" message ■ This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For more information, see "Checking the hard drive for errors" on page 169. The hard drive cannot be accessed, or you
  • Gateway GT5448E | User Guide - Page 235
    sure that you do not have a problem with your modem. For more information, see "Modem" on page 229. Help and Support For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type the keyword troubleshooting connections in the Search box , then
  • Gateway GT5448E | User Guide - Page 236
    make sure that the keyboard port works. ■ Reinstall the keyboard device driver. For more information, see "Reinstalling device drivers" on page 181. A keyboard character keeps repeating or you see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on the keyboard
  • Gateway GT5448E | User Guide - Page 237
    Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search box , then click the arrow. Modem Your modem does not dial or does not connect ■ Make sure that the modem cable is
  • Gateway GT5448E | User Guide - Page 238
    Chapter 12: Troubleshooting Help and Support For more information about dialing properties, click Start, then click Help and Support. Type the keyword dialing in the Search box , then click the arrow. ■ Disconnect any answering machine, fax machine, or printer that is on the same
  • Gateway GT5448E | User Guide - Page 239
    8:00 a.m. to 12:00 p.m. CT. To access the Gateway dial-up server: 1 Insert the red Drivers CD into the CD, DVD, or recordable drive. 2 Click Help, then click Support Web Site. 3 To check your modem connection speed, click the Direct Dial option. After your modem connects, move the mouse pointer over
  • Gateway GT5448E | User Guide - Page 240
    did not pass diagnostics. Help and Support For more information about modem troubleshooting, click Start, then click Help and Support. Type the keyword modem troubleshooting in the Search box , then click the arrow. ■ Reinstall the device driver. For more information, see "Reinstalling device
  • Gateway GT5448E | User Guide - Page 241
    the Phone and Modem Options dialog box. Monitor The screen resolution is not correct ■ Change the screen resolution from the Display Properties dialog box. For more information, see "Adjusting the screen resolution" on page 122. Help and Support For more information about changing the screen
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    settings" on page 120. ■ Move the monitor away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves. For more information about display types, see your monitor and video card documentation. 234 www.gateway
  • Gateway GT5448E | User Guide - Page 243
    port works. ■ Reinstall the device driver. For more information, see "Reinstalling device drivers" on page 181. The mouse Support For a video tutorial about cleaning the mouse, click Start, Help and Support, Video tutorials, Maintaining your computer, then click Cleaning the mouse. Power My system
  • Gateway GT5448E | User Guide - Page 244
    port and cable for bent or broken pins. ■ Reinstall the printer driver. See the documentation that came with your printer for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the printer is not set to work offline. 236 www.gateway.com
  • Gateway GT5448E | User Guide - Page 245
    . The Printers and Faxes window opens. 3 Right-click the name of the printer you want to use. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. Help and Support For more information about printer troubleshooting, click Start, then click
  • Gateway GT5448E | User Guide - Page 246
    Support. Type the keyword sound troubleshooter in the Search box , then click the arrow. Using the BIOS Setup utility The BIOS Setup utility stores the basic settings for your computer. These settings include basic system hardware configuration, system resource settings, and password security
  • Gateway GT5448E | User Guide - Page 247
    vary from the illustration below. BIOS Setup Utility Main Advanced Security Power Boot Exit BIOS Version Processor Type Processor Speed Front Side Bus Speed Cache Ram System Memory Memory Bank 0 Memory Bank 1 Memory Bank 2 Language: Cache ECC Support: System Time: System Date: 4W4SB0X0.15A.0004
  • Gateway GT5448E | User Guide - Page 248
    or software from Gateway, see the manufacturer's documentation and technical support resources. ■ If you have "how to" questions about using a program, check: ■ Online Help ■ Printed documentation ■ The Microsoft Windows documentation ■ The program publisher's Web site ■ See the troubleshooting
  • Gateway GT5448E | User Guide - Page 249
    Telephone support Telephone support Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. How to reach 800-846-
  • Gateway GT5448E | User Guide - Page 250
    and online documents for Gateway-supplied hardware can be found in our Web site's Documentation Library. ■ This user's guide. ■ The software publisher's Web site. ■ The hardware manufacturer's Web site. Help and Support For more how-to information about Windows XP, click Start, then click
  • Gateway GT5448E | User Guide - Page 251
    in-person and computerized training: Resource Service description For more information In-Store Training at Gateway stores Our friendly and knowledgeable software trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and
  • Gateway GT5448E | User Guide - Page 252
    Chapter 12: Troubleshooting 244 www.gateway.com
  • Gateway GT5448E | User Guide - Page 253
    , Regulatory, and Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product
  • Gateway GT5448E | User Guide - Page 254
    cleaning the system. ■ Unplug the system from the wall outlet and refer servicing to qualified personnel if: ■The power cord or plug is damaged. ■Liquid has been spilled into the system. ■The system does not operate properly when the operating instructions are followed. ■The system was dropped
  • Gateway GT5448E | User Guide - Page 255
    rules. These limits are designed to provide reasonable protection accordance with the instructions, may cause harmful Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Gateway 710 For unique identification of the product configuration
  • Gateway GT5448E | User Guide - Page 256
    . This equipment cannot be used on telephone company-provided coin service. Connection to party line service is subject to state tariffs. Contact the state public utility commission or public service commission for information. When programming or making test calls to emergency numbers: ■ Remain
  • Gateway GT5448E | User Guide - Page 257
    limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada. service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs gateway.com 249
  • Gateway GT5448E | User Guide - Page 258
    A: Safety, Regulatory, and Legal Information EPA ENERGY STAR As an ENERGY STAR® Partner, Gateway has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety
  • Gateway GT5448E | User Guide - Page 259
    Gateway PC, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges. Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with regard to proper grounding of the mast and supporting structure
  • Gateway GT5448E | User Guide - Page 260
    Information Warning When installing or realigning an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits. Contact with them could be fatal. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service
  • Gateway GT5448E | User Guide - Page 261
    publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special
  • Gateway GT5448E | User Guide - Page 262
    Appendix A: Safety, Regulatory, and Legal Information 254 www.gateway.com
  • Gateway GT5448E | User Guide - Page 263
    58 application key 19 arrow keys 19 AU file 82 audio audio in jack 5 headphone jack 5 line in jack 5 line out jack 5 microphone jack 5 muting 20, 78 playing 80, 82 recording 80 streaming 141 troubleshooting 237 volume 78 audio CD adding tracks to library 93 cleaning 224 editing track information 91
  • Gateway GT5448E | User Guide - Page 264
    data 102 creating label 112 creating music 108 editing track information 91 inserting 85 playing audio with MusicMatch 88 playing music 86 troubleshooting 222 CD drive activity indicator 85 adding 198 eject button 85 identifying 84 locating drive 3 replacing 198 testing 112 testing speed 112
  • Gateway GT5448E | User Guide - Page 265
    114 DIMM See memory directional keys 19 Disk Cleanup 168 Disk Defragmenter 171 diskette inserting 116 diskette drive adding 198 eject button 116 locating 3 locating drive 3 replacing 198 using 116 display changing resolution 122 using screen saver 126 documentation Gateway Web site 28 help 26
  • Gateway GT5448E | User Guide - Page 266
    23 drivers 181 reinstalling 181 updating 28, 183 drives activity indicator 85 backing up files 173 CD 3, 198 CD-RW 3, 84, 198 checking for errors 169 checking for free space 167 defragmenting 171 diskette 3, 116, 198 DVD 3, 84, 198 DVD/CD-RW 3, 84, 198 DVD-R/-RW/+R/+RW/CD-RW 3, 84, 198 hard drive
  • Gateway GT5448E | User Guide - Page 267
    Support 240 Web address 28 Web site 28 gateway dial-up server 231 gigabit Ethernet 143 H hard drive backing up files 173 checking for errors 169 checking for free space 167 defragmenting 171 deleting files and folders 168 indicator 3 replacing 203 scanning for errors 169 troubleshooting 225
  • Gateway GT5448E | User Guide - Page 268
    system board 216 Windows 186 Internet 56 account 57 button 21 connecting to 58 downloading files 61 requirements to access 57 sharing access 140 transferring settings from old computer 157 troubleshooting 226 Internet connection sharing 140 troubleshooting 226, 230 Internet radio 95 Internet service
  • Gateway GT5448E | User Guide - Page 269
    numeric 19 Windows 19 L label Microsoft Certificate of Authenticity 6 model number 6 serial number 6 laser printer 8 LCD panel See monitor lights See indicators line in jack 5 line out jack 5 links 59 M maintenance 161 backing up files 173 checking for drive errors 169 checking hard drive space 167
  • Gateway GT5448E | User Guide - Page 270
    multimedia adjusting volume 78 playing DVD 95 recording audio 80 using CD drive 84 using diskette drive 116 using DVD drive 84 using Windows Media Player 82, 95 multi-player game playing 141 music library building 93 changing settings 94 music tracks copying 105 MusicMatch building music library 93
  • Gateway GT5448E | User Guide - Page 271
    button 3 changing advanced settings 133 changing modes 131 changing schemes 132 changing settings 132 connector 5 damaged cord 220 Hibernate mode 3, 131, 134 indicator 3 management 131 schemes 132 source problems 15 Standby mode 131 Standby/Resume 3 surge protector 15 troubleshooting 235 turning off
  • Gateway GT5448E | User Guide - Page 272
    160, 184 scanner 158 software 160, 184 Windows 186 See also installing removing files and folders 33, 43, 44, 53, 168 renaming files and folders 53 replacing See installing resetting computer 18 resolution changing 122 restarting computer 18 Restoration CDs 180 restoring files and folders 43
  • Gateway GT5448E | User Guide - Page 273
    176 saver 126 troubleshooting 233 screen objects getting information 23 moving 23 selecting 23 Scroll Lock indicator 19 scroll wheel 22 search button 21 Search utility 47 searching for files and folders 44, 46, 47, 156 in Help and Support 26 serial number 6, 160 serial port 5, 24 setting up safety
  • Gateway GT5448E | User Guide - Page 274
    242 Learn with Gateway 242 transferring files from Internet 61 files from old computer 153, 155 Internet settings from old computer 157 settings from old computer 153 troubleshooting add-in cards 222 audio 237 automated system 241 cards 222 CD drive 222 CD-RW drive 222 cleaning CD 224 cleaning DVD
  • Gateway GT5448E | User Guide - Page 275
    to 60 downloading files 61 Gateway 28 window 36 close button 37 closing 37, 53 maximize button 37 menu bar 37 minimize button 37 title bar 37 Windows clipboard 41 desktop 32 Files and Settings Transfer Wizard 154 installing 186 Product Key 6 reinstalling 186 reinstalling drivers 181 Search
  • Gateway GT5448E | User Guide - Page 276
    downloading files 61 Z Zip drive 9, 173 port 3, 5 268
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  • Gateway GT5448E | User Guide - Page 278
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Customizing
Troubleshooting
your Gateway computer
user's
guide