Gateway GT5656 8512418 - Gateway Reference Guide

Gateway GT5656 Manual

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    REFERENCEGUIDE ®
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    14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 Waking up your computer 17 Turning off your computer 17 Restarting (rebooting) your computer 18 Using the
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    card reader 28 Memory card types 28 Using a memory card 28 Using the diskette drive 29 Adjusting the volume 30 Configuring the audio jacks 31 Installing a printer, scanner, or other device 32 Chapter 4: Upgrading Your Computer 33 Preventing static electricity discharge 34 Opening the case
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    files and settings manually 69 Chapter 6: Troubleshooting 71 Safety guidelines 72 First steps 72 Troubleshooting 73 Add-in cards 73 Audio 73 CD or DVD drives 73 Diskette drive 75 Display 76 DVD drives 76 Ethernet 77 Expansion cards 78 File management 78 Floppy drive 78 Hard drive 79
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    Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104
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    CHAPTER1 About This Reference • About this guide • Accessing the online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1
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    your computer's label. The Support page also has links to additional Gateway documentation and detailed specifications. Accessing the online User Guide In addition to this guide, your User Guide has been included on your hard drive. Your User Guide is an in-depth, easy-to-read manual that includes
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    number Technical Support telephone number Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. If you ever reinstall Windows from the installation DVD, you will need
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    CHAPTER 1: About This Reference 4
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    CHAPTER2 Checking Out Your Computer • Front • Back 5
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    Out Your Computer Memory card reader DVD/CD drive IEEE 1394/ FireWire™ port Diskette or removable hard drive (optional) Headphone jack Microphone jack Power button/ power indicator USB ports DVD/CD drive (optional) Video jack (optional) Audio left jack (optional) Audio right jack (optional
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    (also known as Firewire®) devices (such as a digital camcorder) into these 6-pin IEEE 1394 ports. Diskette or removable hard drive (optional) Headphone jack Microphone jack Power button/power indicator USB ports Video, Audio left, and Audio right jacks (optional) Use this drive to read from and
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    1394 port Ethernet (network) jack Center/subwoofer jack Surround L/R speaker jack Audio in/side speaker jack Case cover thumbscrew Video card (optional) Audio card (optional) TV tuner card (optional) Wireless network antenna (optional) Wireless network antenna connectors Component Icon Voltage
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    to your wireless network antenna card (optional). Remove this screw before opening the case. Plug a PS/2 mouse into this port. Plug a VGA (blue connector) monitor cable into this port. Plug IEEE 1394 (also known as Firewire™) devices (such as a digital camcorder) into this 6-pin IEEE 1394 port
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    so you can record sound on your computer (Default). Stereo out: Plug your side left and right speakers into this jack. For more information, see "Configuring the audio jacks" on page 31. Plug a VGA (blue connector) or DVI (white connector) monitor into a port on this card, if installed. Plug speaker
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    or network • Connecting a dial-up modem • Starting your computer • Turning off your computer • Restarting (rebooting) your computer • Using the keyboard • Using the mouse • Using optical drives • Using the memory card reader • Using the diskette drive • Adjusting the volume • Configuring the audio
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    safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. • Adjust the screen so it is perpendicular to your line of
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    your work area. Do not use your computer in a dark room. • Set paper holders at the same height and distance as the monitor. • Avoid focusing your eyes on your computer screen for long periods of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide
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    them from reaching your computer. An uninterruptible power supply (UPS) supplies battery power to your computer during a power failure. Although you cannot run your computer for an extended period of time with a UPS, a UPS lets you run your computer long enough to save your work and shut down your
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    to 230. The power supply, a component built into your computer, provides power to the system board, add-in cards, and peripheral devices. The power supply's voltage selection for your location is typically set at the factory, but you can change it to match the electrical service available in your
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    a telephone wall jack. (The modem will not work with digital or PBX telephone lines.) 3 If you want, you can connect a telephone to the PHONE jack on the modem at the back of your computer. Starting your computer To start your computer: 1 Connect the power, network, mouse, and keyboard cables to
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    in the power supply and system board remain energized. In order to remove all electrical power from your computer, unplug the power cord and modem cable from the wall outlets. We recommend disconnecting the power cord and modem cable when your computer will not be used for long periods. Important
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    arrow next to the lock icon, then click Shut Down. The computer turns off. 2 To completely disconnect all power (such as for servicing internal components), also disconnect the power cord. Restarting (rebooting) your computer If your computer does not respond to keyboard or mouse input, you may need
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    playback buttons Navigation keys Internet buttons Feature Editing buttons Function keys Internet buttons Audio playback buttons Navigation keys Indicators Windows keys Application key Directional keys Numeric keypad Icon Description Press these buttons to copy, cut, and paste. Press these
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    F (Find/Search), R (Run), and E (Computer). Press this key to access shortcut menus and help assistants in Windows. Directional keys Numeric keypad Press these keys to move Sleep button Function keys Audio playback Application buttons buttons Indicators Windows keys Application key Navigation keys
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    www.gateway.com Feature Icon Sleep button Function keys Application buttons Audio playback buttons Indicators Windows keys Application key Editing buttons Navigation keys Numeric keypad Description Press this button to activate your computer's Sleep (power-saving) mode. Press these keys to
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    CHAPTER 3: Setting Up and Getting Started Using the mouse Scroll wheel Right button Left button The mouse is a device that controls the pointer movement on the computer display. This illustration shows the standard mouse. As you move the mouse, the pointer (arrow) on the display moves in the same
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    gateway.com You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs. To... Do this... Move the pointer on the computer display and other mouse settings, see the "Customizing" chapter in your online User Guide. For instructions on how to
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    CHAPTER 3: Setting Up and Getting Started Using optical drives Features Your optical drive has the following basic components: Flip-down door Activity indicator Eject button Loading an optical disc To insert an optical disc: 1 Press the eject button on the optical disc drive. Important When you
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    audio CDs, playing DVDs, accessing data, and recording video and data to CDs and double layer DVD+R discs. Note: To use the double layer capability of the double layer recordable DVD drive, the blank DVDs you purchase must state Double Layer, Dual Layer, or DL. Using other types of blank media will
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    3: Setting Up and Getting Started If your optical drive has this logo... RECORDER Your drive type is... DVD-RAM/-RW Blu-ray Disc HD-DVD Use your drive for... Installing programs, playing audio CDs, playing DVDs, accessing data, and recording video and data to CDs and DVD-RAM, DVD-R, or DVD-RW
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    program on your computer to copy tracks from a music CD to your hard drive, copy or create data discs, create music CDs, create video DVDs, and more. For more information about creating CDs and DVDs, see your online User Guide. Creating audio and video files You can create audio and music files
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    data between your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone. (Your computer's memory card reader may look different.) Activity indicator Memory card reader slots Memory card types The memory card reader supports several memory card types. To
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    in the taskbar to remove the memory card, or you will have to restart the computer to re-enable the memory card reader. Using the diskette drive The optional diskette drive (not available on all systems) uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files
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    Started Adjusting the volume You can adjust volume using your speakers' controls or the Windows volume controls. You can also adjust the volume of specific sound devices in your computer. To adjust the overall volume using hardware controls: • If you are using external speakers, turn the knob on the
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    www.gateway.com 4 To adjust device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click and drag sliders for individual devices. Tip Adjust the Windows Sounds slider to change system sounds volume independently of general volume (such as the volume used for music and
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    jacks. To configure the audio jacks: Shortcut Start Ö Control Panel Ö Hardware and Sound Ö Advanced 1 Connect your audio device(s) to the computer audio jack(s). 2 Click (Start), then click Control Panel. The Control Panel window opens. 3 Click Hardware and Sound, Sound, the Playback tab, then click
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    www.gateway.com IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port. When you use an IEEE 1394 or USB device for the first time, your computer will prompt you to install any
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    CHAPTER 3: Setting Up and Getting Started 34
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    CHAPTER4 Upgrading Your Computer • Preventing static electricity discharge • Opening the case • Closing the case • Replacing the color panel • Installing memory • Adding or replacing an optical disc drive • Replacing the memory card reader • Adding or replacing a hard drive • Replacing the heat sink
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    voltages and moving parts, turn off your computer and unplug the power cord and modem and network cables before opening the case. To prevent risk of electric shock, do not insert any object into the vent holes of the power supply. The components inside your computer are extremely sensitive
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    modem cable before opening the case. To remove the side panel: 1 Follow the instructions in "Preventing static electricity discharge" on page 34. 2 Shut down your computer, then disconnect the power cord and modem, network, and all peripheral device cables. 3 Press the power button for ten seconds
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    CHAPTER 4: Upgrading Your Computer Removing the front bezel To remove the front bezel: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 35. 2 Press the three bezel retention tabs, then swing the left side of the bezel away from the computer and remove it.
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    www.gateway.com Closing the case Replacing the front bezel To replace the front bezel: 1 Slide the tabs on the right side of the bezel into the slots on the right side of the computer. Tabs 2 Swing the left side of the bezel in to insert the release tabs on the left side of
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    CHAPTER 4: Upgrading Your Computer Replacing the side panel To replace the side panel: 1 Make sure that all of the internal cables are arranged inside the computer so they will not be pinched when you close the computer. 2 Slide the side panel toward the front of the computer until the back of the
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    www.gateway.com 2 Press firmly on the lower left and lower right parts of the color panel to release the panel from the front bezel. You should press the two points against the computer until you hear or feel a click, which is the sound of the panel's internal locking tabs unlocking. Press Press
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    of the color panel to engage the panel's internal locking tabs. You should press the two points against the computer until you hear or feel a click, which is the sound of the panel's internal locking tabs locking the panel partially into place. Press Press here here 6 While pressing the bottom
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    www.gateway.com Installing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory. To install or replace DIMM memory: 1 Remove the side panel by following the instructions in "Removing the side panel
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    panel" on page 37. 7 Return your computer to its upright position. 8 Reconnect the cables and the power cord. 9 Turn on your computer. Windows starts and the Windows desktop appears. 10 Click (Start), right-click Computer, then click Properties. The amount of memory in your computer is displayed. 42
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    replacing an existing drive, disconnect the cables from the drive, noting their locations and orientation. You will reconnect the cables after you install the new drive. Drive data cable Drive power cable 5 Note any jumper settings on the old drive and set the jumper on the new drive to be the
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    4: Upgrading Your Computer 6 Remove the two drive retention screws. Drive retention screws 7 Slide the drive forward and out of the drive bay. 8 Slide the new drive into the drive bay, line up the screw holes on the drive bay with the screw holes on the drive, then replace the two drive retention
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    www.gateway.com Replacing the memory card reader Tools You need a Phillips screwdriver to replace the memory card reader. To replace the memory card reader: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 35. 2 Remove the front bezel by following the
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    the cable into the card reader. 8 Place the top bezel on top of the computer, then slide bezel toward the back of the computer until it clicks into place. 9 Reinstall the bezel by following the instructions in "Replacing the front bezel" on page 37. 10 Reinstall the computer case's side panel by
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    side panel by following the instructions in "Removing the side panel" on page 35. 2 Disconnect and label all hard drive cables, noting their locations and orientation. (You will reconnect the cables after you install the new drive.) 3 Disconnect the hard drive cage fan cable from the system board
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    ) Hard drive screws (top) Hard drive screws (bottom) 7 If you are replacing a drive, note any jumper settings on the old drive and set the jumper on the new drive to be the same. - OR - If you are adding a new drive, set the jumper as instructed by the drive's user guide. 8 Slide the new hard
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    following the instructions in "Replacing the side panel" on page 37. 13 Reconnect all external cables and the power cord. 14 Turn on your computer. 15 If you are using the new hard drive as your primary drive, install Windows using the operating system DVD that came with your computer. For more
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    CHAPTER 4: Upgrading Your Computer 4 Loosen the four captive screws that secure the heat sink and fan assembly to the system board, then remove Install the new processor onto the system board. Make sure that Pin 1 on the processor (indicated by the silk-screened arrow on the corner of the processor)
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    www.gateway.com 8 If this is a new heat sink, remove the strip on the the heat sink fan cable to the system board. 11 Replace the side panel by following the instructions in "Replacing the side panel" on page 37. Adding or replacing an expansion card To add or replace an expansion card: 1 Remove
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    type recommended by the manufacturer. Dispose of used batteries following the manufacturer's instructions. If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer, replace the system battery. Use a battery of the same size and
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    www.gateway.com To replace the battery: 1 Restart your computer. 2 During the restart, press and hold the F1 key. The main menu of the BIOS Setup utility opens. 3 Write down all values in the menus and submenus, then exit from the utility. Caution Any custom BIOS settings you have made will be lost
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    the instructions in "Replacing the side panel" on page 37. 11 Reconnect all external cables and the power cord. 12 Turn on your computer. 13 While your computer starts, press and hold the F1 key. The main menu of the BIOS Setup utility opens. 14 In the BIOS Setup utility, restore any settings that
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    screws to secure the power supply to the case. 11 Connect all power and data cables using your notes from Step 4. 12 Reinstall any memory modules you removed previously. 13 Reinstall any expansion cards you removed previously. 14 Replace the side panel by following the instructions in "Replacing the
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    CHAPTER 4: Upgrading Your Computer 56
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    CHAPTER5 Maintaining Your Computer • Setting up a maintenance schedule • Caring for your computer • Cleaning your computer • Updating Windows • Using BigFix • Managing hard drive space • Scheduling maintenance tasks • Moving from your old computer 57
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    . Maintenance task Weekly Monthly When needed Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean up hard drives X X Scan hard drive for errors X X Defragment hard drive X X Back up files X X X Clean computer case and X peripheral devices 58
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    on top of it. The case, although strong, is not made to support extra weight. • When transporting your computer, we recommend that you put it in the original packaging materials. • Keep your computer away from magnetic fields. Magnetic fields can erase data on hard drives. • Never turn off your
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    unplug the power cord, modem cable, and network cable from the wall outlets. • Always turn off your computer and other peripheral devices before cleaning . • Your computer is cooled by air circulated through the vents on the case, so keep the vents free of dust. With your computer turned off and
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    then wipe the screen with the cloth. Cleaning the mouse If the mouse pointer begins moving erratically across the computer screen or becomes difficult to control precisely, cleaning the mouse will likely improve its accuracy. To clean the mouse: • Wipe the bottom of the mouse with a damp, lint-free
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    Update, see "Windows Update" in your online User Guide. Windows Update can also be controlled through the Windows Security Center. For more information, see "Protecting Your Computer" in your online User Guide. Help For more information about Windows Update, click Start, then click Help and Support
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    taskbar icon. To fix the problem, click on that icon to open BigFix. To start BigFix: 1 Click (Start), All Programs, Accessories, System Tools, then click BigFix. 2 To learn more about BigFix, click Help, then click Tutorial. Managing hard drive space Windows provides several utilities you can use
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    Your Computer Checking hard drive space To check hard drive space: Shortcut Start Ö Computer Ö right-click drive Ö Properties 1 Click (Start) then click Computer. The Computer window opens. 2 Right-click the drive that you want to check for available file space, then click Properties. Drive space
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    www.gateway.com Deleting unnecessary files Delete unnecessary files, such as temporary files and files in the Recycle Bin, to free hard drive space. To delete unnecessary files: Shortcut Start Ö Computer Ö right-click drive Ö Properties Ö Disk Cleanup 1 Click (Start), All Programs, Accessories,
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    hard drive later (the next time you restart your computer). If you see this prompt, click Schedule disc check. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 4 Correct any problems that are found by following the on-screen instructions
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    www.gateway.com 5 Click OK. Help For more information about checking the hard drive for errors, click Start, then click Help and Support. Type checking for disk errors in the Search Help box, then press ENTER. Defragmenting the hard drive When working with files, sometimes Windows divides the file
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    backup device, such as a recordable disc drive, to do a complete hard drive backup. If you do not have a high-capacity backup device and you want to purchase one, you can visit the Accessories Store at www.gateway.com. To back up files: 1 Click (Start) then click Computer. The Computer window opens
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    tasks Task Scheduler lets you schedule maintenance tasks such as running Disk Defragmenter and checking your drives for errors. Important Your computer must be on during scheduled tasks. If your computer is off, scheduled tasks will not run. To start the Task Scheduler: 1 Click (Start), All Programs
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    uses Windows XP or Windows Vista. While using Windows Easy Transfer, you will not be able to run other tasks on the computers. Important If your old computer does not use Windows XP or Windows Vista, you must manually move your data by using a writeable disc, flash drive, or external hard drive. To
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    hard drive, a network location, or a flash drive. Finding your documents Many programs save your personal data files in the Documents or My Documents folder. Look in your old computer's documents folder for personal data files. To find files in the documents folder: 1 In Windows Vista, click
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    .PNG, .EPS Movies .MPEG, .MPG, .AVI, .GIF, .MOV Sound and music .WAV, .CDA, .MP3, .MID, .MIDI, .WMA To find files using Find or Search: 1 In Windows Vista, click (Start), then click Search. The Search Results window opens. - OR - In Windows XP, click Start, then click Search. The Search Results
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    CHAPTER6 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Recovering your system • Telephone support 71
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    to your computer and an AC power outlet and that the power outlet is supplying power. • If you use a power strip or surge protector, make sure that it is turned on. • If a peripheral device does not work, make sure that all connections are secure. • Make sure that your hard drive is not full
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    Restart your computer, then enter the BIOS Setup utility by pressing and holding F2 while your computer restarts. Make sure that the IDE controllers are enabled. • Make sure that the drive is configured correctly by following the instructions in the drive documentation. • Reinstall the device driver
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    and securely. • Shut down and restart your computer. • Clean the disc. For more information, see "Cleaning optical discs" on page 61. • Reinstall the appropriate device drivers. A DVD movie will not play • Make sure that you have a DVD drive. To identify your drive type, see "Identifying optical
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    gateway.com Diskette drive The diskette drive is not recognized • Shut down and restart your computer. You cannot save a file to diskette or you see the message "disk read by the diskette drive. • Run Error-checking on the diskette. For more information, see "Checking the hard drive for errors" on
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    is plugged in and turned on. If the display is turned on, the power LED should be lit. • Make sure that the video cable is connected to the video port on your computer. • Connect an external display that you know works to your computer. • Reinstall the device driver. The color is not uniform • Make
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    254. The first N should be the same for all computers on your network and the second N should be different for all computers on your network. The computer does not recognize an Ethernet expansion card • Shut down and restart your computer. • Make sure that you have installed the required software
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    or 10/100/1000 Mbps). A mixture of Ethernet, Fast Ethernet, and Gigabit Ethernet components will result in your network running at the slowest component speed. Expansion cards The computer does not recognize an expansion card • Shut down and restart your computer. • Make sure that you have installed
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    . For instructions on fixing hard drive problems, see "Checking the hard drive for errors" on page 64. The hard drive cannot be accessed, or you see a "General failure reading drive C" error message • If a diskette is in the diskette drive, eject it and restart your computer. • If your computer has
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    with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. • Make sure that you do not have a problem with your modem. For more information, "Modem (dial-up)" on page 85. Help For more information about troubleshooting Internet connections, click
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    that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. Keyboard The keyboard does not work • Make sure that the keyboard cable is plugged in correctly. For more information, see your computer's setup poster. • Remove all extension
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    section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www.gateway.com. Help For
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    about changing the screen resolution, see the "Customizing Windows" chapter in the online User Guide. • Size of display device-Small computer displays for standard computer applications are generally not optimized for motion video playback. Although they offer excellent resolutions and refresh
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    to a TV • Your computer detects whether you are using a VGA or an S-Video display device and automatically changes the display settings for the type of display device you are using. For more information, see the Gateway support Web site at www.gateway.com. You want to change display settings to get
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    your Internet account is set up and connected to the computer. For information about manually updating the Program Guide, see your online User Guide. Memory Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the phrase memory error in the
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    your telephone service to get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set correctly. To check the dialing properties: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound, then click
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    that the connectors are free from corrosion and all screws in the telephone wall jack are secure. You can also call your telephone service and have the support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting
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    and may cause problems with the modem connection. • Shut down and restart your computer. • Run Windows modem diagnostics. To run modem diagnostics: 1 Close all open programs. 2 Click (Start), then click Control Panel. The Control Panel window opens. 3 Click Hardware and Sound, then click Phone
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    gateway more information about modem troubleshooting, click Start, then click Help and Support. Type the phrase modem troubleshooting in the Search volume: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound, then click Phone and Modem Options. The
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    " on page 15, your online User Guide, or "Ethernet" on page 77. Help For more information about network troubleshooting, click Start, then click Help and Support. Type the phrase network troubleshooting in the Search Help box, then press ENTER. Passwords Your computer does not accept your password
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    www.gateway.com Power Your computer will not turn on • Make sure that the power cord is connected to an AC power source and to your computer, and that your computer is turned on. • If your computer is plugged into a surge protector, make sure that the surge protector is connected securely to a power
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 102
    driver. See the guide that came with your printer for instructions on installing the printer driver. You see a "Printer queue is full" error message • Make sure that the printer is not set to work offline. To make sure that the printer is not set to work offline: 1 Click (Start), then click Control
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 103
    ). Gateway provides everything you need to recover your system under most conditions. Caution To prepare your computer for additional system recovery options, you should create a set of software and driver recovery discs as soon as possible. For instructions, see "Preparing for software and device
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 104
    upgrade or exchange your hard drive or if your hard drive is completely erased or corrupted, your only option for system recovery may be to reinstall Windows from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that you created. (Your computer must
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 105
    software and drivers from your hard drive. However, if you ever re-install Windows from the Windows DVD or install a new hard drive, you need to recover your pre-installed software and drivers using a set of software and driver recovery discs. Because these discs do not come with your computer, you
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    label each disc "Software and Driver Recovery," along with a short description of which computer the discs are for. If drive, use the marker to label each disc 1 of x, 2 of x, 3 of x, and so on. Tip After a recovery disc is created, your computer names the disc Recovery13 for disc 1 of a 3-disc set
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 107
    and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. Important If you have recently reinstalled Windows or installed a new hard drive, and
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 108
    set of recovery discs, each disc contains a unique set of software and drivers. If a recovery disc does not offer the software or driver you need to recover, try another disc. To recover software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 109
    . - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 110
    most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again. Windows automatically creates an additional restore point each day, and also each time you install software or device drivers. You can also create a restore point manually
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 111
    www.gateway.com 2 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a several minutes, and may restart your computer. Manually creating a restore point To manually create a restore point: 1 Click (Start), Control Panel, System and Maintenance,
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 112
    If your computer's problems are not solved by any of the other recovery options, you may need to recover its hard drive to its factory condition. This process is called a factory recovery. Caution A complete factory recovery deletes everything on your hard drive, then reinstalls Windows and any
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 113
    everything on your hard drive and re-install all factory software: 1 If you can still run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. b Click Recovery, then click Next. Your computer restarts. 2 If you cannot
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 114
    of valid boot devices appears. 4 Press the arrow keys to select the drive containing the Windows DVD, then press ENTER and follow the on-screen instructions. 5 After Windows is completely re-installed, use the software and driver recovery discs you created to recover your computer's pre-installed
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 115
    www.gateway.com Telephone support Before calling Gateway Customer Care If you have a technical problem with your computer, follow these recommendations before contacting Gateway Customer Care: • Make sure that your computer is connected correctly to a grounded AC outlet that is supplying power. If
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 116
    CHAPTER 6: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, Customer Care, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. How to reach 800-
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 117
    -to information about Windows, click Start, then click Help and Support. Type the keyword practice in the Search Help box, then press ENTER. Tutoring Answers by GatewaySM is a telephone service that provides answers to all of your "How do I..." questions on Gateway computers. For more information
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 118
    CHAPTER 6: Troubleshooting 108
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 119
    APPENDIXA Legal Notices • Important safety information • Regulatory compliance statements • Environmental information • Notices 109
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 120
    instructions to help guard against personal injury and damage to your Gateway system. Your Gateway set up your work area. Never insert objects of any kind into the computer ventilation openings. • Some products are equipped with a three-wire power cable, or satellite receiver card, make sure that the
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 121
    instructions. • When the computer is turned off, a small amount of electrical current still flows through the computer. To avoid electrical shock, always unplug all power FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 122
    line cord with a modular plug is required for use with this device. The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68-compliant. See installation instructions for details. The Ringer Equivalence Number (REN) is used to
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 123
    use a computer or other electronic device to as set out in network protective, operation, and safety requirements. The Department does not guarantee the equipment will cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector power
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 124
    . Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards) External television antenna grounding Important The instructions are for the person who installs cable to the system. Gateway assumes you are qualified in the servicing of computer equipment and trained
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 125
    lines or circuits. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 126
    Gateway, Inc. All Rights Reserved 7565 Irvine Center Drive Irvine, CA 92618 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 127
    Gateway, Inc. in the U.S. and other countries. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows companies. Macrovision statement If your computer has a DVD-compatible drive and an analog TV Out port
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 128
    APPENDIX A: Legal Notices 118
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 129
    51 inserting memory card 28 installing memory card 28 removing memory card 28 replacing expansion 51 slots 28 troubleshooting add-in card 78 troubleshooting Ethernet 77 troubleshooting expansion 78 troubleshooting memory card 85 TV tuner 10 types of memory cards supported 28 case closing 37
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    inserting 24 playing audio 26 recording 27 troubleshooting 73 CD drive adding 43 identifying 25 locating drive 7 replacing 43 See also optical drive troubleshooting 73 cellular phone memory cards 28 Certificate of Authenticity 3 cleaning audio CD 61 case 60 CD 61 computer screen 60 DVD 61 keyboard
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    7, 9 DIMM See memory directional keys 20, 21 Disk Cleanup 64 Disk Defragmenter 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 132
    65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors 64
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    line out jack 9 M maintenance backing up files 66 BigFix 62 checking for drive errors 64 checking hard drive space 62 cleaning case 60 cleaning CD 61 cleaning computer display 60 cleaning computer screen 60 cleaning DVD 61 cleaning keyboard 60 cleaning monitor 60 cleaning mouse 61 cleaning optical
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    troubleshooting 90 PDA memory cards 28 peripheral devices 32 playing audio CD 26 Blu-ray Disc 27 DVD 26 HD-DVD 27 Plug and Play devices IEEE 1394 support for 32 USB support for 32 pointer moving 22, 23 ports See connections power button 7 connector 8 Hibernate mode 7 indicator 7 source problems
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 135
    16 power button 7 power supply 15 printer installing 32 setting default 91 troubleshooting 91 USB port 7, 9 programs closing unresponsive 18 opening 23 recovery discs 94, 97 re-installing 93, 94 PS/2 port keyboard 8 mouse 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 136
    contacting 104 tutorial service 106 telephone jack 10 telephone support 104 training CD 107 classroom 107 Gateway Learning Libraries 107 Learn With Gateway 107 transferring files from old computer 68, 69 settings from old computer 68 troubleshooting add-in cards 73, 78 audio 92 automated system
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 137
    W waking computer 17 Windows Product Key Code 3 Windows Easy Transfer 68 Windows key 20, 21 Windows Media Center troubleshooting 82 Windows System Restore 93 creating restore point 101 Windows Update 62 wired Ethernet troubleshooting 77 working safely 12 X xD 28 U uninterruptible power supply (UPS
  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 138
    Index 128
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  • Gateway GT5656 | 8512418 - Gateway Reference Guide - Page 140
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REFERENCE
GUIDE