Gateway LX4200 8513028 - Gateway Hardware Reference Guide
Gateway LX4200 Manual
View all Gateway LX4200 manuals
Add to My Manuals
Save this manual to your list of manuals |
Gateway LX4200 manual content summary:
- Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 1
REFERENCEGUIDE ® - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 2
- Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 3
your computer 17 Turning off your computer 17 Restarting (rebooting) your computer 18 Using the keyboard 19 Using the mouse 20 Using optical drives 23 Features 23 Loading an optical disc 23 Identifying optical drive types 23 Playing discs 25 Creating discs 26 Using the memory card reader - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 4
the front bezel 38 Replacing the side panels 39 Replacing the color panel 40 Installing memory 41 Adding or replacing an optical disc drive 43 Replacing the memory card reader 45 Adding or replacing a hard drive 47 Adding or replacing an expansion card 48 Chapter 5: Maintaining Your Computer - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 5
reader 80 Mouse 80 Keyboard 81 Files 81 Memory 83 Audio 84 Passwords 84 Expansion cards 85 Media Center 85 Checking for device problems 87 Recovering your system 88 Creating recovery discs 89 Recovering pre-installed software and drivers 91 Returning to a previous system condition 92 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 6
Contents Before calling Gateway Customer Care 96 Calling Customer Care 96 Appendix A: Legal Notices 97 Index 107 iv - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 7
CHAPTER1 About This Reference • About this guide • Accessing the online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 8
Guide In addition to this guide, your User Guide has been included on your hard drive. Your User Guide is an in-depth, easy-to-read manual that includes information on the following topics: • Help and technical support • Using and customizing Windows and other software • Controlling audio and video - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 9
www.gateway.com Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. If you ever reinstall Windows from the installation DVD, you will need to enter these numbers to - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 10
CHAPTER 1: About This Reference 4 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 11
CHAPTER2 Checking Out Your Computer • Front • Back 5 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 12
Out Your Computer Front Important Your computer's hardware options , port locations, and indicators may vary from this illustration. Memory card reader Optical disc drive USB ports Copy button Optical disc drive (optional) IEEE 1394/ FireWire™ port Microphone jack Headphone jack Power button IR - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 13
Icon Memory card reader Optical disc drive Video, Audio left, and Audio right jacks (optional) IEEE 1394 port Description Insert a memory card from a digital camera, MP3 player, PDA, cellular telephone, or other device into the memory card reader. Use this drive to listen to audio CDs, install - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 14
Icon Voltage switch Power connector PS/2 keyboard port Case cover thumbscrew PS/2 mouse port Monitor (VGA) port Ethernet (network) jack Rear surround speaker jack Center/subwoofer jack Audio in/side speaker jack Case cover thumbscrew Video card (optional) TV tuner card (optional) Wireless network - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 15
a TV or other A/V device. HDMI carries a high-quality digital video and digital audio signal. Plug IEEE 1394 (also known as Firewire™) devices (such as a digital camcorder) into this 6-pin IEEE 1394 port. For more information, see "Installing a printer, scanner, or other device" on page 30. Plug USB - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 16
User Guide. Plug your rear right and left speakers into this jack. For more information, see "Configuring the audio jacks" audio jacks" on page 30. Plug a VGA or DVI monitor into the VGA (blue) or DVI (white) port on this card, if installed. Plug a video tuner or antenna into this card, if installed - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 17
dial-up modem • Starting your computer • Turning off your computer • Restarting (rebooting) your computer • Using the keyboard • Using the mouse • Using optical drives • Using the memory card reader • Adjusting the volume • Configuring the audio jacks • Installing a printer, scanner, or other device - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 18
CHAPTER 3: Setting Up and Getting Started Working safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. • - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 19
Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter. • Use soft, indirect lighting in your work area. Do not use your computer in a dark back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 20
to a surge protector, which absorbs voltage surges and prevents them from reaching your computer. An uninterruptible power supply (UPS) supplies battery power to your computer during a power failure. Although you cannot run your computer for an extended period of time with a UPS, a UPS lets you run - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 21
The power supply, a component built into your computer, provides power to the system board, add-in cards, and peripheral devices. The power supply's voltage selection for your location is typically set correctly for your location at the factory, but you can change it to match the electrical service - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 22
front of your computer. If your computer does not turn on, check the power cable connections. Important Your computer has a built-in, variable-speed fan. In addition, your computer uses a powerful processor which produces heat and has its own cooling fan. Both the system fan and processor fan can - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 23
run programs and search for files. For more information on using your computer's menus, see "Using Windows" and "Customizing Windows" in your online User Guide. Waking up your computer Tip For more information about changing the power button mode, see the "Customizing" chapter in your online User - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 24
the arrow next to the lock icon, then click Shut Down. The computer turns off. 2 To completely disconnect all power (such as for servicing internal components), also disconnect the power cord. Restarting (rebooting) your computer As a troubleshooting step, you may need to restart (reboot) your - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 25
), then press it again to turn the computer back on. Using the keyboard The keyboard has several different types of keys and buttons. Your keyboard also has status indicators that show which keyboard feature is active. Function keys Audio playback keys Windows key Feature Icon Function keys - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 26
keys Numeric keypad Description Press this key to access shortcut menus and help assistants in Windows. Press these keys to move the cursor and to copy, cut, and paste objects a device that controls the pointer movement on the computer display. This illustration shows the standard mouse. 20 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 27
www.gateway.com As you move the mouse, the pointer (arrow) on the and place it in the middle of the mouse pad, then continue moving the mouse. Select an object on the computer display Position the pointer over the object. Quickly press and release the left mouse button. This is called clicking. - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 28
button and hold it down. Move (drag) the object to the appropriate part of the computer display. Release the button to drop the object where you want it. This is called "Customizing" chapter in your online User Guide. For instructions on how to clean the mouse, see "Cleaning the mouse" on page 55. - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 29
one of the following drive types. Press the drive's eject button, then look on the front of the drive's disc tray for one or more of the following logos: If your optical drive has Your drive type Use your drive for... this logo... is... CD Installing programs, playing audio CDs, and accessing - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 30
and DVD-RW discs. Double layer DVD+RW Installing programs, playing audio CDs, playing DVDs, accessing data, and recording video and data to CDs and double layer DVD+R discs. Note: To use the double layer capability of the double layer recordable DVD drive, the blank DVDs you purchase must state - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 31
's CD drive. Use a music program or Windows Media Player on your computer to: • Play music CDs • Create MP3 music files from your music CDs • Edit music track information • Use your music files to build a music library For more information about playing CDs, see your online User Guide. Playing - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 32
program on your computer to copy tracks from a music CD to your hard drive, copy or create data discs, create music CDs, create video DVDs, and more. For more information about creating CDs and DVDs, see your online User Guide. Creating audio and video files You can create audio and music files - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 33
www.gateway.com Memory card types The memory card reader supports several memory card types. To determine which types are supported by your card reader and the slots to use for each type of card, examine the face plate of the reader. Each slot is assigned a different drive letter (for example, the - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 34
volume using your speakers' controls or the Windows volume controls. You can also adjust the volume of specific sound devices in your computer. To adjust the overall volume using hardware controls: • If you are using external speakers, turn the knob on the front of the speakers. -ORUse the mute and - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 35
gateway.com 4 To adjust device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click and drag sliders for individual devices. Tip Adjust the Windows the window to close it. Help For more information about adjusting the volume, click Start, then click Help and Support. - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 36
1 Connect your audio device(s) to the computer audio jack(s). 2 Click (Start), then click Control Panel. The Control Panel window opens. 3 Click Hardware and Sound, Sound, the Playback tab, then click Configure. -ORIf your computer has the Realtek Sound Effect Manager installed, double-click the - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 37
www.gateway.com IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port. When you use an IEEE 1394 or USB device for the first time, your computer will prompt you to install any - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 38
CHAPTER 3: Setting Up and Getting Started 32 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 39
CHAPTER4 Upgrading Your Computer • Preventing static electricity discharge • Opening the case • Closing the case • Replacing the color panel • Installing memory • Adding or replacing an optical disc drive • Replacing the memory card reader • Adding or replacing a hard drive • Adding or replacing an - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 40
Upgrading Your Computer Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer and unplug the power of the power supply. The components inside your computer are extremely cards by their edges or their metal - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 41
Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer, then unplug the power cord and modem cable before opening the case. To remove the left side panel: 1 Follow the instructions in "Preventing static electricity discharge" on page 34. 2 Shut down your - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 42
and moving parts, turn off your computer, then unplug the power cord and modem cable before opening the case. To remove the right side panel: 1 Make sure that the left side panel has already been removed by following the instructions in "Removing the left side panel" on page 35. 2 Remove the two - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 43
www.gateway.com Removing the front bezel Tip The bezel is the front "face" piece of your computer that has the optical drive faces and the brand logo. It must be removed for some upgrading tasks. To remove the front bezel: 1 Remove the side panels by following the instructions in "Removing the left - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 44
the case Replacing the front bezel To replace the front bezel: 1 Slide the tabs on the bezel into the slots on the front of the computer until the tabs snap into place. 2 Replace the side panels that you removed previously by following the instructions in "Replacing the side panels" on page 39. 38 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 45
www.gateway.com Replacing the side panels To replace the side panels: 1 Make sure that all internal cables are arranged inside the computer so they will not be pinched when you close the computer. 2 Slide the side panels toward the front of the computer until the backs of the side panels are flush - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 46
4: Upgrading Your Computer Replacing the color panel To replace the color panel on the front bezel: 1 Remove the front bezel by following the instructions in "Removing the front bezel" on page 37. 2 Press the lower panel release tabs up, and press the upper panel release tabs inward. The color panel - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 47
www.gateway.com 3 Slide the new color panel into position, then firmly press it against the front bezel until it clicks into place. 4 Reinstall the front bezel by following the instructions in "Replacing the front bezel" on page 38. Installing memory When you upgrade the computer memory, make sure - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 48
secure the memory module automatically. 6 Replace the side panel by following the instructions in "Replacing the side panels" on page 39. 7 Return your computer to its upright position. 8 Reconnect the cables and the power cord. 9 Turn on your computer. Windows starts and the Windows desktop appears - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 49
of your replacement drive's front cover may vary from your original drive. 3 If you are replacing an existing drive, disconnect the cables from the drive, noting their locations and orientation. You will reconnect the cables after you install the new drive. Drive data cable Drive power cable 4 Note - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 50
Reconnect the drive cables using your notes from Step 3, or according to the manufacturer's instructions. 9 Replace the front bezel by following the instructions in "Replacing the front bezel" on page 38. 10 Replace the side panels by following the instructions in "Replacing the side panels" on page - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 51
replace the memory card reader. To replace the memory card reader: 1 Remove the front bezel by following the instructions in "Removing the front bezel" on page 37. 2 Firmly press the top bezel release tab. The release tab is in the top of the case, between the power supply and the optical drive. Tip - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 52
cables into the card reader. 8 Place the top bezel on top of the computer, then slide the bezel toward the front of the computer until it clicks into place. 9 Reinstall the front bezel by following the instructions in "Replacing the front bezel" on page 38. 10 Reinstall the side panels by following - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 53
www.gateway.com Adding or replacing a hard drive To add or replace a hard drive: Tools You need a Phillips screwdriver to add or replace a hard drive. 1 Remove the left side panel by following the instructions in "Removing the left side panel" on page 35. 2 Disconnect and label all hard drive cables - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 54
Step 2. 7 Replace the left side panel by following the instructions in "Replacing the side panels" on page 39. 8 Reconnect all external cables and the power cord. 9 Turn on your computer. 10 If you are using the new hard drive as your primary drive, install Windows using the operating system DVD - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 55
notes from Step 2. If you have added a new expansion card, connect its cables according to its user guide. 7 Secure the new expansion card to the case using the screw you removed previously. 8 Replace the left side panel by following the instructions in "Replacing the side panels" on page 39. 49 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 56
CHAPTER 4: Upgrading Your Computer 50 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 57
CHAPTER5 Maintaining Your Computer • Setting up a maintenance schedule • Caring for your computer • Cleaning your computer • Updating Windows • Using BigFix • Managing hard drive space • Scheduling maintenance tasks • Moving from your old computer 51 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 58
Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean up hard drives X X Scan hard drive for errors X X Defragment hard drive X X Back up files X X X Clean computer case and X peripheral devices Creating system recovery discs You should create your - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 59
not made to support extra weight. • When transporting your computer, we recommend that you put it in the original packaging materials. • Keep your computer away from magnetic fields. Magnetic fields can erase data on hard drives. • Never turn off your computer when the drive indicator is on because - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 60
Cotton swabs • An optical disc drive cleaning kit Cleaning the exterior Warning When you shut down your computer, the power turns off, but some electrical • Your computer is cooled by air circulated through the vents on the case, so keep the vents free of dust. With your computer turned off and - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 61
www.gateway.com the keys. 2 If you spill liquid on the keyboard, turn off your computer and turn the keyboard upside down. Let the liquid drain, then let the -based glass cleaners. To clean the monitor: • To clean an LCD flat panel monitor, use a soft cloth and water to clean the screen. Dampen the - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 62
and keep it running smoothly. Windows Update scans your computer and provides you with a tailored selection of updates that apply only to the software and hardware on your computer. For information on running Windows Update, see "Windows Update" in your online User Guide. Windows Update can also be - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 63
www.gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. To - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 64
Maintaining Your Computer Managing hard drive space Windows provides several utilities you can use to check hard drive space, delete unnecessary files, defragment files, and back up files. Checking hard drive space To check hard drive space: Shortcut Start Á Computer Á right-click drive Á Properties - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 65
Delete unnecessary files, such as temporary files and files in the Recycle Bin, to free hard drive space. To delete unnecessary files: Shortcut Start Á Computer Á right-click drive Á Properties Á Disk Cleanup 1 Click (Start), All Programs, Accessories, System Tools, then click Disk Cleanup. The - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 66
, once a month may be adequate. Also use Error-checking if you encounter hard drive problems. To check the hard drive for errors: 1 Click (Start) then click Computer. The Computer window opens. 2 Right-click the drive that you want to check for errors, click Properties, then click the Tools - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 67
hard drive later (the next time you restart your computer). If you see this prompt, click Schedule disc check. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 4 Correct any problems that are found by following the on-screen instructions - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 68
CHAPTER 5: Maintaining Your Computer To defragment the hard drive: 1 Disconnect your computer from the network. 2 Click (Start), All the size of the drive being defragmented. Help For more information about defragmenting the hard drive, click Start, then click Help and Support. Type defragmenting in - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 69
www.gateway.com To back up files: 1 Click (Start) then click Computer. The Computer window opens. 2 Right-click the drive that you want to back up, click Properties, then click the Tools tab. 3 Click Backup Now, then click Run a file backup now. 4 Follow the on-screen instructions to select a backup - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 70
Defragmenter and checking your drives for errors. Important Your computer must be on during scheduled tasks. If your computer is off, scheduled screen instructions to finish setting up and scheduling the task. Help For more information about scheduling tasks, click Start, then click Help and Support. - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 71
If your old computer does not use Windows XP or Windows Vista, you must manually move your data by using a writeable disc, flash drive, or external hard drive. To move files and settings from your old computer: 1 If you want to transfer program settings to your new computer, install those programs - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 72
In Windows XP, click Start, then click My Documents. The My Documents window opens and displays many of your saved personal data files. Go to Step 4. - OR In Windows 98, Windows Me, or Windows 2000, double-click the My Computer icon on the desktop. Go to the next step. 2 Double-click the C:\ drive - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 73
www.gateway.com Finding other files Use Windows Find or Search to locate other personal data files. For more information, see "Using Windows" in your online User Guide. You can often identify different data file types by looking at the file's extension (the part of the file name following the last - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 74
CHAPTER 5: Maintaining Your Computer 68 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 75
CHAPTER6 Troubleshooting • Error messages • Internet and networking • Power • Display • Printing • Optical discs • Memory card reader • Mouse • Keyboard • Files • Memory • Audio • Passwords • Expansion cards • Media Center • Checking for device problems • Recovering your system • Technical support - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 76
computer technician. • Check all cable connections, including power. • If an error message appears on the screen, write down the exact message. The message may help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 77
Memory error" "Not enough memory" Action See "You get an "Insufficient disk space" error message" on page 81. See "You get a "Data error" message" on page 82. See "The hard drive tries to update the Program Guide" on page 86. See "You see a "Memory error" message" on page 83. See "You see a - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 78
. See more troubleshooting at "Modem (dial-up)" on page 74. • Make sure that your account with your Internet service provider (ISP) is set up correctly. For help, contact your ISP technical support. • Your ISP may be having connection problems. Contact your ISP technical support to determine whether - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 79
e-mail address. Modem (cable or DSL) My computer cannot connect to the Internet. • Make sure that your modem is connected to the network jack. • See the documentation that came with your modem for additional troubleshooting information. • Contact your modem manufacturer for technical support. 73 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 80
. • Check for line noise (scratchy, crackling, or popping sounds), which is a common problem that can cause the modem to connect at a slower rate, interrupt downloads, or even disconnect. You can also call your telephone service and have the telephone line checked for noise or low line levels. • Try - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 81
technical support. • Review the troubleshooting information under "Internet and networking" on page 72. Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 82
by unplugging it from power for five seconds. • Make sure that all computers on your network have troubleshooting help, see the documentation for your network components. Help For more information about network troubleshooting, click Start, then click Help and Support. Type network troubleshooting - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 83
the screen resolution in Windows. For instructions, see your online User Guide. The computer is on, but there is no picture • Make sure that the computer is not in Standby (power-saving) mode. • Make sure that the monitor is connected to a power outlet and to a video port on your computer, then make - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 84
instructions, see your online User Guide. • For more information about display types, see your display and video card documentation. Help For more information about changing the screen resolution, click Start, then click Help and Support then press ENTER. Control Panel opens and lists available - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 85
discs" on page 56. • Update the device driver. For instructions, see "Checking for device problems" on page 87. • Your computer may be experiencing some temporary memory problems. Restart your computer. An audio disc does not produce sound • Make sure that the Windows volume controls are turned up - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 86
. • Update the device driver. For instructions, see "Checking for device problems" on page 87. • Your computer may be experiencing some temporary memory problems. Restart your computer. Memory card reader Drive letters for the memory card slots do not appear in the Computer window • The memory card - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 87
gateway sure that the keyboard port works. Liquid spilled in the keyboard • Turn off your computer and unplug the hard drive using Disk Cleanup. For instructions, see "Deleting unnecessary files" on page 59. Help For more information about file management, click Start, then click Help and Support - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 88
on the hard drive. To fix hard drive problems, run the error checking program. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" on page 83. The hard drive cannot be accessed, or you see a "General failure reading drive C" error message • If your computer has - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 89
the on-screen instructions. 5 Click OK. Help For more information about checking the hard drive for errors, click Start, then click Help and Support. Type checking for disk errors in the Search Help box, then press ENTER. Memory Help For more information about troubleshooting memory errors, click - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 90
to play an audio disc, see "Optical discs" on page 79. Help For more information about sound troubleshooting, click Start, then click Help and Support. Type sound troubleshooter in the Search Help box, then press ENTER. Passwords Your computer does not accept your password • Windows passwords are - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 91
installed the required software. For more information, see your expansion card's documentation. • Remove the card from your computer's expansion slot, then reinstall the card. Media Center This section only covers problems relating to Media Center mode. Media Center mode is available only on Windows - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 92
as WinDVD). The non-Media Center computer must also have at least Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update. You get a "Download Error" message when Media Center tries to update the Program Guide • You must be connected to the - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 93
Search automatically for updated driver software and follow the on-screen prompts. - OR To check for specific problems, right-click the device, then click Properties and examine the information within each of the tabs. Write down this information for future reference and troubleshooting. It may also - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 94
Recovering your system You can solve most computer problems by following the information in "Troubleshooting" on page 69 or in the technical support pages at www.gateway.com. Problem solving may also involve reinstalling some or all of the computer's software (also called recovering or restoring - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 95
discs: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway Recovery Management opens. 2 To create recovery discs for the hard drive's entire original contents, including Windows Vista and all factory-loaded software and drivers, click Create factory default disc - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 96
the screen. When the disc finishes recording, the drive ejects it. 4 Remove the disc from the drive and mark it with a permanent marker. Important Write a unique, descriptive label on each disc, such as "Windows Recovery Disc 1 of 2." or "Apps/Drivers Recovery disc." 5 If multiple discs are required - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 97
www.gateway.com Recovering pre-installed software and drivers As a troubleshooting step, you may need to reinstall the software and device drivers that came pre-installed on your computer from the factory. You can recover using either your hard drive or the backup discs you have created. • New - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 98
points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again. Windows automatically creates an additional restore point each day, and also each time you install software or device drivers. Help For more information about - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 99
its factory condition. You can reinstall using either your hard drive or the recovery discs you have created. Caution This complete recovery deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 100
CHAPTER 6: Troubleshooting Recovering from within Windows Vista To reinstall Windows Vista and all pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway Recovery Management opens. 2 Click the Restore tab, then click Restore system - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 101
.com Recovering from the hard drive during startup To reinstall Windows Vista and all pre-installed software and drivers: 1 Turn on your computer, then press ALT+F10 during startup. Gateway Recovery Management opens. 2 Click Restore system from factory default. Caution Continuing the process will - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 102
6: Troubleshooting Technical support Before calling Gateway Customer Care If you have a technical problem with your computer, follow these recommendations before contacting Gateway Customer Care: • Make sure that your computer is connected correctly to an AC power outlet that is supplying power. If - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 103
APPENDIXA Legal Notices • Important safety information • Regulatory compliance statements • Environmental information • Notices 97 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 104
and operating instructions for future use. • Do not use this product near water or a heat source such as a radiator. • Set up the system on a stable work surface. • The product should be operated only from the type of power source indicated on the rating label. • If your computer has a voltage - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 105
by the manufacturer. Dispose of batteries according to the manufacturer's instructions. • When the computer is turned off, a small amount of electrical current still flows through the computer. To avoid electrical shock, always unplug all power cables and modem cables from the wall outlets before - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 106
party: Gateway, Inc. 7565 Irvine Center Drive Irvine 47) rules. On the computer or modem card is a label that contains Part 68-compliant. See installation instructions for details. The service may be required. The telephone company may request that you disconnect the equipment until the problem - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 107
gateway it unlawful for any person to use a computer or other electronic device to send any installed using an acceptable method of connection. In some cases, the inside wiring associated with a single-line individual service electrical ground connections of the power utility, telephone lines, and - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 108
(for systems fitted with TV/cable TV tuner cards) External television antenna grounding Important The instructions are for the person who installs cable to the system. Gateway assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 109
www.gateway.com Power lines Warning When installing or realigning an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits. Contact with them could be fatal. Do not locate the antenna near overhead light or power circuits, or where it could fall into - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 110
disposed of properly. Notices Copyright © 2008 Gateway, Inc. All Rights Reserved 7565 Irvine Center Drive Irvine, CA 92618 USA All Rights Reserved appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 111
Gateway, Inc. in the U.S. and other countries. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows statement If your computer has a DVD-compatible drive and an analog TV Out port, the following paragraph - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 112
APPENDIX A: Legal Notices 106 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 113
installing memory card 27 removing memory card 27 replacing expansion 48 slots 26 troubleshooting add-in card 85 troubleshooting expansion 85 troubleshooting memory card 80 TV tuner 10 types of memory cards supported 27 case closing 38 opening 35 CD cleaning 56 copying 26 inserting 23 playing audio - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 114
printer setting 78 defragmenting hard drive 61 deleting files and folders 59 dial-up modem 16 adjusting volume 75 connecting 9 diagnostics 75 dialing properties 74 troubleshooting 74 troubleshooting connection speed 75 digital audio out 9 digital camera locating USB port 7, 9 digital video camera - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 115
www.gateway.com locating IEEE 1394 port 7, 9 DIMM See memory Disk Cleanup 59 Disk Defragmenter 61 display cleaning 55 troubleshooting 79 documentation User Guide 2 double-clicking 21 dragging 22 drivers re-installing 88, 91 drives backing up files 62 CD 23 checking for errors 60, 83 checking for - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 116
31 I IEEE 1394 port 7, 9, 30 installing devices 30 digital camera 30 digital video camera 30 front bezel 37 memory 41 peripheral devices 30 printer 30 scanner 30 side panel 35, 36 Internet troubleshooting 72, 75 J jacks audio left 7 audio right 7 See connections video 7 K keyboard buttons 19 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 117
.gateway.com extending computer life 53 suggested schedule 52 using Task Scheduler 64 media card reader 7 media reader See memory card reader memory adding 41 installing 41 replacing 41 troubleshooting 83 memory card reader 7 inserting card 27 locating 6 memory card types supported 27 removing card - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 118
opening 21 re-installing 88, 91 PS/2 port keyboard 8 mouse 9 See memory rebooting computer 18 recordable drive 7 recording audio files 26 optical discs 26 recovering defaults 93 drivers 88, 91 programs 88, 91 software 88, 91 system 88 with Gateway Recovery Center 91 with Windows System Restore 92 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 119
settings from old computer 65 troubleshooting add-in cards 85 cable modem 73 cards 85 CD drive 79 dial-up modem 74 dial-up modem speed 75 display 79 DSL modem 73 DVD drive 79 Ethernet network 76 files 81 general guidelines 70 hard drive 81 Internet connection 72, 75 keyboard 81 LCD panel 77, 79 113 - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 120
, 18 turning on computer 7, 16 TV tuner card 10 Windows Easy Transfer 65 Windows key 19 Windows System Restore 88 Windows Update 56 wired Ethernet troubleshooting 76 working safely 12 U uninterruptible power supply (UPS) 14 updating Windows 56 UPS 14 USB port 7, 9, 30 V video HDMI jack 9 playing - Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 121
- Gateway LX4200 | 8513028 - Gateway Hardware Reference Guide - Page 122
MAN GERSHWIN 3 EREC REF GDE R2 9/08
®
REFERENCE
GUIDE