Gateway M275 User Guide

Gateway M275 Manual

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  • Gateway M275 | User Guide - Page 1
    Gateway Convertible Tablet PC User Guide
  • Gateway M275 | User Guide - Page 2
  • Gateway M275 | User Guide - Page 3
    Contents 1 Getting Help 1 Gateway Web site 3 Using Support 3 Help and Support 5 Searching for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 2 Checking Out Your Gateway Convertible Tablet PC 9 Front 10 Left 11 Right 12 Back 13 Bottom 15 Keyboard area 16 Identifying your
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    the Tablet PC Input Panel Settings 62 5 Using Drives and Ports 63 Changing modules 64 Using the DVD drive 66 Identifying drive types 66 Inserting a CD or DVD 67 Playing a CD 68 Playing a DVD 68 Creating CDs 68 Using the memory card reader 69 Memory card types 69 Inserting a memory card
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    110 Connecting to the port replicator 112 Attaching to the port replicator 112 Disconnecting from the port replicator 113 Securing your port replicator 114 9 Maintaining Your Convertible Tablet PC 115 Caring for your convertible tablet PC 116 Display screen 117 Using the Pen 117 Replacing
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    125 Microsoft System Restore 125 Reinstalling programs and drivers 126 Restoring your convertible tablet PC to the original configuration . . .126 10 Troubleshooting 127 Safety guidelines 128 First steps 129 Troubleshooting 130 Audio 130 Battery 130 CD drives 130 Device installation 130
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    A Safety, Regulatory, and Legal Information 155 Index 167 www.gateway.com v
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    vi www.gateway.com
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    Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using online help 1
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    keep your convertible tablet PC in good operating condition. Gateway stands behind our value proposition to our customers - to provide best-of-class service and support in addition to high-quality, brand-name components at affordable prices. If you ever have a problem, our knowledgeable, dedicated
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    drivers, product specifications, tutorials, and personalized information about your convertible tablet PC. Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service
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    a list of all the products that Gateway supports. Downloads Tap or click Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your convertible tablet PC. Tap or click Browse All Downloads to walk through a step-by-step
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    an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway convertible tablet PC. To start Help and Support: ■ Tap or click Start, then
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    topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then tap or click list. BigFix Your convertible tablet PC may include BigFix. BigFix monitors your convertible tablet PC for problems and conflicts. It automatically
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    Internet, sending a fax, and changing power-saving settings as well as other topics. To access the Using Your Computer guide: ■ Tap or click Start, All Programs, then tap or click Gateway Documentation. Online help Many programs provide information online so you can research a topic or learn how to
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    Chapter 1: Getting Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. 8 www.gateway.com
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    Chapter 2 Checking Out Your Gateway Convertible Tablet PC • Identifying features • Locating your convertible tablet PC's model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your convertible tablet PC • Purchasing accessories 9
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    Chapter 2: Checking Out Your Gateway Convertible Tablet PC Front Modular bay LCD panel release latch Component Icon Modular bay LCD panel release latch Description Use this bay for a DVD drive or combination DVD/CD-RW drive. For more information, see "Changing modules" on page 64. To determine
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    Speaker Component Kensington™ lock slot Icon Description Secure your convertible tablet PC to an object by connecting a Kensington cable lock to this slot. PC Card slot Memory card reader IEEE 1394 port Microphone jack Insert one Type II PC Card into this slot. For more information, see "Adding
  • Gateway M275 | User Guide - Page 20
    tap or click Gateway Documentation. Provides audio output when headphones or amplified speakers are not plugged in. Right Pen Speaker Modem jack Kensington lock slot Component Pen Speaker Icon Description Write, tap, and input directly on your convertible tablet PC's display using the cordless
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    PC may overheat resulting in unexpected shutdown or permanent damage to the convertible tablet PC. Caution: Provide adequate space around your convertible tablet PC so air vents are not obstructed. Do not use the convertible tablet PC on a bed, sofa, rug, or other similar surface. www.gateway
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    a projector or monitor" on page 73. Connect the port replicator to this port. Warning: Power is passed through this port. This docking connection is certified to UL 1950 for use only with port replicators designed for your Gateway convertible tablet PC. Plug a 10/100/1000 Ethernet network cable into
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    clip into this hole to manually restart your convertible tablet PC. Install a memory module into this bay. For more information, see "Adding or replacing memory" on page 91. Slide to release the pen. Slide to release the battery. For more information, see "Changing batteries" on page 82. Provides
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    2: Checking Out Your Gateway Convertible Tablet PC Keyboard area Tablet control buttons/ LCD panel status indicators Microphone Keyboard multi-function buttons/ status indicators Keyboard Touchpad Component Icon Microphone Tablet control buttons LCD panel status indicators Keyboard Touchpad
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    Computer window. For more information, see "Multi-function buttons" on page 43. Inform you when a button has been pressed that affects how the keyboard is used. For more information, see "Keyboard status indicators" on page 35. www
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    . Label information varies by model, features ordered, and location. Gateway model number The label on the bottom of your convertible tablet PC contains information that identifies your convertible tablet PC model and its features. Gateway Customer Care will need this information if you call for
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    specifications For more information about your convertible tablet PC, such as memory size, memory type, and hard drive size, visit Gateway's Support site at support.gateway.com. The Support site also has links to additional Gateway documentation and detailed specifications. For more information
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    all the devices. A port replicator also provides additional ports and other expansion features not included with your convertible tablet PC. See "Using the Optional Port Replicator" on page 107 for more information about using a port replicator with your convertible tablet PC. 20 www.gateway.com
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    tablet PC. The most common types are inkjet and laser printers, which print in color or black and white. Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers. Using . USB flash drive Use a USB flash drive for storing files or transferring files to
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    Chapter 2: Checking Out Your Gateway Convertible Tablet PC 22 www.gateway.com
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    Chapter 3 Getting Started • Installing the battery • Connecting the AC adapter • Connecting the dial-up modem • Connecting to a cable or DSL modem or to an Ethernet network • Turning your convertible tablet PC on and off • Using the status indicators • Using the keyboard, buttons, and the EZ Pad
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    Started Installing the battery To install the battery: 1 Close the LCD panel. 2 Turn your convertible tablet PC over so the bottom is facing up. 3 Hold the battery label-side down and lower it into the open battery bay until the battery clicks into place. 4 Slide the battery lock to the locked
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    sure that you use the AC adapter that came with your convertible tablet PC or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your convertible tablet PC may be damaged
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    . Important If the battery charge indicator does not turn blue after three hours, contact Gateway Customer Care at support.gateway.com. Protecting from power source problems During a power surge, the voltage level of electricity coming into your convertible tablet PC can increase to levels
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    Connecting the dial-up modem Connecting the dial-up modem Your convertible tablet PC has a built-in 56K modem that you can use to connect to a standard telephone line. Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. To connect the modem: 1 Insert
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    DSL modem or to an Ethernet network Your convertible tablet PC has a network jack that you can use to connect to a cable or DSL modem tablet PC. 2 Insert the other end of the network cable into a cable modem, DSL modem, or Ethernet network jack. 3 Start your convertible tablet PC. 28 www.gateway
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    Starting your convertible tablet PC Starting your convertible tablet PC To start your convertible tablet PC: 1 Slide the latch on the front of your convertible tablet PC, then lift the LCD panel. 2 If you do not have the power on lid lift feature activated, slide the power switch located on the left
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    on your convertible tablet PC whenever you open the LCD panel. Your convertible tablet PC was shipped to you with the Power on Lid Lift feature turned off. To turn on the Power on Lid Lift feature: 1 Turn on your convertible tablet PC. 2 As soon as it starts and you see a startup screen, press F2
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    Turning off your convertible tablet PC Waking up your convertible tablet PC When you have not used your convertible tablet PC for several minutes or if you close the LCD panel without turning off your convertible tablet PC, it may enter a power-saving mode called Standby. While in Standby, the power
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    convertible tablet PC turns off: 1 Slide and hold the power switch for about five seconds, then release it. 2 Insert a straightened paper clip into the reset hole on the bottom of your convertible tablet PC. 3 Unplug the power cord and remove the battery for more than 10 seconds. 32 www.gateway
  • Gateway M275 | User Guide - Page 41
    . When the checks are finished, Windows starts. Status indicators LED status indicators LED status indicators inform you when a drive is being used or indicate the power status of your convertible tablet PC. Memory card reader Disc drive Battery charge Hard drive Power www.gateway.com 33
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    convertible tablet PC is connected to AC power or the battery charge is very low. The LED shows your convertible tablet PC's power status. ■ LED on - convertible tablet PC is on. ■ LED blinking - convertible tablet PC is in Standby mode. ■ LED off - convertible tablet PC is off. 34 www.gateway.com
  • Gateway M275 | User Guide - Page 43
    Status indicators Keyboard status indicators Keyboard status indicators inform you when a button has been pressed that affects how the keyboard is used. Pad lock Scroll lock Caps lock Indicator Caps Lock Scroll Lock Pad Lock Icon Description Caps Lock is turned on. Scroll Lock is turned on.
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    Windows key Numeric Application Arrow keys/LCD keypad key brightness keys Tips & Tricks You can attach an external keyboard to the convertible tablet PC or port replicator using a USB port. You do not need to shut down the convertible tablet PC to connect a USB keyboard. 36 www.gateway.com
  • Gateway M275 | User Guide - Page 45
    example, pressing F1 may open help. Each program uses different function keys for different purposes. See the LCD brightness keys Press these keys to move the cursor up, down, right, or left. Press these colored keys in combination with the FN key to control the screen brightness. www.gateway
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    battery charge level, the BIOS version, and whether the AC adapter is being used. Press the key combination again to close this box. Toggle your convertible tablet PC's display between the LCD, an external monitor, or both displays at the same time. A monitor must be plugged into the monitor port
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    Press and hold FN, then press this system key... Using the keyboard To... Increase the LCD panel brightness above the normal brightest setting for 255 seconds. Use this feature in bright lighting situations, such as outside in bright sunlight. Press a second time to decrease the brightness below
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    . For more information, see "Adjusting the volume" on page 53. Decrease the volume. For more information, see "Adjusting the volume" on page 53. 40 www.gateway.com
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    buttons to control the convertible tablet PC while it is in tablet mode. The buttons have dimples so you can press them with your pen. Screen rotation XtraBright/ XtraDim Tablet input panel Windows security Button Icon Screen rotation Tablet input panel Press to... Rotate the display
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    the LCD panel brightness above the normal brightest setting for 255 seconds. Use this Using this feature will affect battery performance. For more information, see "XtraBright/XtraDim" on page 50. Open the Windows Task Manager. Also is used for domain authentication or logon screen. 42 www.gateway
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    Help My Computer Icon Press to... Open your default e-mail program. Open your default Web browser. Open online help. Open the My Computer window. www.gateway.com 43
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    Started Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a rocker switch. Left touchpad Right touchpad button button Rocker switch Touchpad When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. 44 www.gateway
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    . Tips & Tricks For instructions on how to adjust the Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. To... Do this... Move the pointer on the screen. Select an object on the screen
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    object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. Tips & Tricks You received your convertible tablet PC with the EZ Pad touchpad set to only accept clicking
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    Using the display Using the display Your convertible tablet PC's screen combines the eye-soothing readability of a liquid-crystal display with the responsiveness of a pen controller. The screen provides a hard, smooth writing surface, minimizes glare, and increases readability. ■ Unlike other
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    notebook mode to tablet mode: 1 Open the LCD panel to the normal viewing position. 2 Locate the rotation direction arrow on the LCD panel hinge. Rotation direction arrow 3 Rotate the LCD panel in the direction of the rotation direction arrow until the panel is backwards. The panel soft-locks into
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    when the LCD panel latch locks. Changing display orientation You can change the display orientation from the default, landscape (horizontal), to portrait (vertical) or secondary landscape (180 degrees from the default) using the Screen Rotation button. For more information, see "Tablet control
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    this feature in dim lighting situations. To use XtraBright/XtraDim: ■ Press the XtraBright/XtraDim button or press FN+F8 on the keyboard to increase the LCD panel brightness above the normal brightest setting for 255 seconds. For more information, see "Tablet control buttons" on page 41 and "System
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    . Caution A finger-tap or PDA stylus has no effect on your convertible tablet PC's display, and ink pens and other pointed objects could damage the surface. Always use the pen that came with your convertible tablet PC. You can order extra pens from Gateway. Caution Do not sharply strike the
  • Gateway M275 | User Guide - Page 60
    Chapter 3: Getting Started To remove the pen from our convertible tablet PC: 1 Locate the pen latch on the bottom of your convertible tablet PC. For more information, see "Bottom" on page 15. 2 Slide the pen latch until the pen is released from the pen holder. 52 www.gateway.com
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    " on page 38. Tips & Tricks For instructions on how to adjust the volume in Windows, see "Adjusting the Volume" in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. www.gateway.com 53
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    of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device. Your Gateway convertible tablet PC may
  • Gateway M275 | User Guide - Page 63
    Chapter 4 Using Windows XP Tablet PC 2005 • Using Tablet PC extensions • Adjusting tablet and pen settings 55
  • Gateway M275 | User Guide - Page 64
    functioning version of Windows XP Professional with added pen-based computing features: ■ Tablet and Pen Settings - set properties for the pen, tablet buttons, and display screen ■ Tablet PC Input Panel (TIP) - use its writing pad, soft keyboard, and voice recognition for entering data ■ Windows
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    or click Properties, then tap or click Calibrate. Follow the on-screen instructions. Gestures A gesture is a shape you draw with your tablet PC pen to send a command to your convertible tablet PC. In Input Panel, you can also use gestures to control the insertion point in the active program. When
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    Chapter 4: Using Windows XP Tablet PC 2005 ■ To erase, draw a short, wide "Z." ■ You will find more information about gestures and gesture symbols, as well as handwriting tips, in the TIP help. For more information, see "Tablet Input Panel (TIP)" on page 59. Pen button The pen button serves the
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    Using Tablet PC extensions ■ Your convertible tablet PC responds to most Penabled™ EMR pens manufactured by Wacom®. Tablet Input Panel (TIP) Tap the Keyboard icon near the Start button to open the Tablet Input Panel (TIP). Use form) before using the writing pad or soft keyboard. www.gateway.com 59
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    passwords), use your convertible tablet PC Input Panel's soft keyboard instead of the writing pad. Using speech recognition The convertible tablet PC is tablet PC Input Panel's Tools menu. ■ Learn more about voice commands in the Accessibility section of the Help and Support Center. 60 www.gateway
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    recognition function, see "Adjusting the Tablet PC Input Panel Settings" on page 62. Adjusting tablet and pen settings Windows XP Tablet PC 2005 includes a control panel for adjusting pen, display, and button preferences such as: ■ Right-handed or left-handed use ■ Pen calibration in portrait and
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    OK. Adjusting the Tablet PC Input Panel Settings To adjust writing pad, writing tools, and speech settings: 1 Tap or click the Keyboard icon . 2 Tap or click the Tools and Options icon , then tap or click Options. 3 Tap or click a tab, then change the input panel settings. 62 www.gateway.com
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    Chapter 5 Using Drives and Ports • Changing modules • Using DVD drives • Using the media card reader • Using a PC Card • Viewing the display on a monitor, projector, or television • Connecting a video camera to your convertible tablet PC 63
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    1 Make sure that the drive is empty. 2 Turn off your convertible tablet PC (do not place it in Standby or Hibernate mode). 3 Close the LCD panel. 4 Disconnect your convertible tablet PC from the optional port replicator (see "Disconnecting from the port replicator" on page 113). 64 www.gateway.com
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    Changing modules 5 Turn your convertible tablet PC over so the bottom is facing up. 6 Remove the module bay lock screw. Screw 7 Slide and hold the module bay latch. The module may move out slightly. 8 Slide the module out. www.gateway.com 65
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    DVD drive You can use your convertible tablet PC to enjoy a wide variety of multimedia features. Important Some music CDs have copy protection software. You may not be able to play these CDs on your convertible tablet PC. Identifying drive types Your Gateway convertible tablet PC may contain one
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    Inserting a CD or DVD Eject button Manual eject hole Activity indicator Using the DVD drive To insert a CD or DVD: 1 Press the eject button on the DVD drive. After the tray opens slightly name of the side you want to play is facing up. 3 Push the tray in until it is closed. www.gateway.com 67
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    Chapter 5: Using Drives and Ports Playing a CD Use a music program or Windows Media Player on your convertible tablet PC to: ■ Play music CDs ■ Create MP3 and WMA music files from your music CDs ■ Edit music track information ■ Use your music files to build a music library Tips & Tricks For more
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    your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. Using the memory card reader You can use memory cards to transfer pictures from a digital camera to your convertible tablet PC. You can also use the memory card reader to transfer data
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    file name. Removing a memory card Important Do not use the remove hardware icon in the taskbar to remove the memory card. If you use the remove hardware icon, your convertible tablet PC may not recognize your memory card reader until you restart your convertible tablet PC. 70 www.gateway.com
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    cards because your convertible tablet PC supports hot-swapping. Hot-swapping means that you can insert a PC Card while your convertible tablet PC is running. If your PC Card does not work after hot-swapping, see the PC Card manufacturer's documentation for further information. www.gateway.com 71
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    Chapter 5: Using Drives and Ports To insert a PC Card: ■ Push the card firmly into the PC Card slot label-side up until the outer edge of the card is flush with the side of your convertible tablet PC. To remove a PC Card: 1 Tap or click the remove hardware name, then tap or click Stop. icon in the
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    . Viewing the display on a projector or monitor You can use your convertible tablet PC for giving presentations by connecting an external monitor or projector to your monitor (VGA) port. Your convertible tablet PC supports simultaneous LCD and CRT display. Simultaneous display lets you control the
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    Chapter 5: Using Drives and Ports 4 Plug the projector's or monitor's power cord into an AC power source and turn it on. Windows recognizes the new hardware and searches for its driver. You may need to install the driver from the disc supplied by the manufacturer or download the driver from the
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    close the LCD panel, your convertible tablet PC may turn off the LCD panel, but will not enter Standby mode. Viewing the display on a television The S-Video out jack on your optional port replicator lets you view your convertible tablet PC display on a television screen using a standard S-Video
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    Chapter 5: Using Drives and Ports 5 Tap or click Start, then tap or click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, tap or click Appearance and Themes. 6 Tap/Double button. The Intel Graphics Controller Properties dialog box opens. 76 www.gateway.com
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    tablet PC to be a television, you can quickly switch between viewing the display on the LCD panel and viewing it on the television. To... Change the display from the LCD panel to the television Change the display from the television to the LCD panel Press CTRL+ALT+F2 CTRL+ALT+F3 www.gateway
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    1394 port on the side of your convertible tablet PC. Tips & Tricks For more information about editing video, see "Editing videos" in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation
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    Chapter 6 Managing Power • Checking and recharging the battery • Recalibrating the battery • Changing batteries • Extending the life of the battery 79
  • Gateway M275 | User Guide - Page 88
    Chapter 6: Managing Power Monitoring the battery charge Your new Gateway convertible tablet PC is designed to provide an exceptional balance of performance and portability. Your convertible tablet PC uses the latest chipset and mobile processor technologies to manage the processor speed and power
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    been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. Recalibrating the battery If your convertible tablet PC unexpectedly goes into Standby mode while you are using it but the battery charge is not low, you may need to
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    ENTER. The battery recalibration process begins and a screen opens showing tablet PC off while changing the battery. Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway convertible tablet PC. Discard used batteries
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    from the port replicator" on page 113). 2 If your convertible tablet PC is on and is connected to AC power, go to Step 3. -OR- If your convertible tablet PC is on and is not plugged into an AC outlet, save your work and turn off your convertible tablet PC. 3 Close the LCD panel. 4 Turn your
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    lock to the unlocked position, then slide the battery release latch. 6 Lift the battery out of the bay. 7 Place a recharged battery into the bay and press down until it snaps into place. 8 Slide the battery lock to the locked position. 9 Turn your convertible tablet PC over. 84 www.gateway.com
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    hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. ■ Close the LCD panel to turn off the display while you are not using your convertible tablet PC. The display stays off until you open the panel again. ■ Use Hibernate mode for maximum power
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    batteries" on page 82. Tips & Tricks For more information about traveling with your convertible tablet PC, see "Traveling with your notebook" in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway
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    Extending battery life ■ Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your convertible tablet PC completely off. The next time you turn on your convertible tablet PC, it reads the memory information from the hard drive and opens the
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    Chapter 6: Managing Power 88 www.gateway.com
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    Chapter 7 Upgrading Your Convertible Tablet PC • Adding and replacing memory • Replacing the hard drive 89
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    the convertible tablet PC. Before installing memory or replacing the hard drive, follow these guidelines: ■ Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam. ■ Remove components from their antistatic bags only when you are ready to use gateway.com
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    and any module can be placed in the slot. Use only memory modules designed for your Gateway convertible tablet PC for upgrading your memory. SO-DIMMs are located in two places inside your convertible tablet PC. Both SO-DIMMs can be upgraded. For instructions on upgrading the SO-DIMM located on the
  • Gateway M275 | User Guide - Page 100
    Tablet PC Adding or replacing memory in the memory bay Important Use only memory modules designed for the Gateway M275. Memory bay To add or replace memory modules: 1 Follow the guidelines under "Preventing static electricity discharge" on page 90. 2 Turn off your convertible tablet PC
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    Adding or replacing memory 6 Turn your convertible tablet PC over so the bottom is facing up. 7 Remove the battery (see "Changing batteries" on page 82). 8 Loosen the two memory bay cover screws, then remove the memory bay cover. Screws 9 If you are removing a module, gently press outward on the
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    Important Use only memory modules designed for the Gateway M275. 12 Gently push the module down until it clicks in place. 13 Replace the memory bay cover and tighten the cover screws. 14 Insert the batteries, then turn your convertible tablet PC over. 15 Reattach the optional port replicator. 16
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    remove any PC cards. 5 Disconnect your convertible tablet PC from the optional port replicator (see "Disconnecting from the port replicator" on page 113). 6 Turn your convertible tablet PC over so the bottom is facing up. 7 Remove the battery (see "Changing batteries" on page 82). www.gateway.com
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    Chapter 7: Upgrading Your Convertible Tablet PC 8 Remove the two keyboard screws marked with a K. Screw Screw 9 Turn your convertible tablet PC over so the top is facing up. 10 Open the LCD panel to the normal viewing position. 96 www.gateway.com
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    convertible tablet PC by pulling the bezel toward you and at the same time lifting its front to clear the keyboard. You will hear small snapping sounds as the bezel comes away from your convertible tablet PC. Be careful not to break off the tabs found on the bottom of the bezel. www.gateway.com
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    Chapter 7: Upgrading Your Convertible Tablet PC 13 With a small Phillips screwdriver, remove the four keyboard screws and put them in a safe place. Screws 98 www.gateway.com
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    Adding or replacing memory 14 Lift the back edge of the keyboard, then slowly rotate it toward you so it lies keys-down on top of your convertible tablet PC. Be careful not to damage the LCD panel or unplug the keyboard ribbon cable. www.gateway.com 99
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    Chapter 7: Upgrading Your Convertible Tablet PC Replacing the memory To replace the memory: 1 Gently press outward on the clip at each end of the memory module until the module tilts upward. 2 Pull the memory module out of the slot. 100 www.gateway.com
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    lines up with the tab in the memory bay. Important Use only memory modules designed for the Gateway M275. 4 Gently push the module down until it clicks in place. Reattaching the keyboard To reattach the keyboard: 1 Rotate the keyboard toward the LCD panel until the keyboard is almost face-up
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    press the keyboard down until it is flat all the way across. The keyboard should easily fall into place. Be careful not to damage the LCD panel. 4 Replace the four keyboard screws. Screws 5 Slide the tabs on the bottom side of the bezel under your convertible tablet PC frame. 102 www.gateway.com
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    be damaged when you try to close the LCD panel. 7 Turn your convertible tablet PC over so the bottom is facing up. 8 Replace the two keyboard screws. 9 Insert the battery, then turn your convertible tablet PC over. 10 Reattach the optional port replicator. 11 Connect the power adapter and modem and
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    convertible tablet PC. 4 Disconnect the AC adapter, modem cable, and network cable. 5 Disconnect all peripheral devices and remove any PC cards. 6 Disconnect your convertible tablet PC from the optional port replicator (see "Disconnecting from the port replicator" on page 113). 104 www.gateway.com
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    the hard drive kit 7 Turn your convertible tablet PC over so the bottom is facing up. 8 Remove the battery (see "Changing batteries" on page 82). 9 Remove the two hard drive kit screws. Screws 10 Slide the old hard drive kit out of your convertible tablet PC. 11 If your new hard drive already
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    your convertible tablet PC. 18 Insert the battery, then turn your convertible tablet PC over. 19 Reconnect the optional port replicator. 20 Connect the power adapter, modem cable, and network cable, then turn on your convertible tablet PC. 21 For instructions on installing Windows, your drivers, and
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    Chapter 8 Using the Optional Port Replicator • Identifying features • Connecting and disconnecting the port replicator • Securing the port replicator with a locking cable 107
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    , see "Securing your port replicator" on page 114. Connect the convertible tablet PC to this port. Warning: Power is passed through this port. This docking connection is certified to UL 1950 for use only with convertible tablet PCs designed for your Gateway port replicator. Press the release latch
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    Left Left Component USB port USB port Icon Description Plug USB (Universal Serial Bus) devices (such as a diskette drive, flash drive, Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port. www.gateway.com 109
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    Chapter 8: Using the Optional Port Replicator Back S/PDIF digital audio jack S-Video USB out jack ports Power connector Microphone jack Headphone jack Parallel port Line in jack Serial Monitor port port Ethernet jack PS/2 mouse port PS/2 keyboard port Component Icon S/PDIF digital audio
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    28. Plug a Personal System/2 (PS/2) keyboard into this port. Attaching a PS/2 keyboard to your port replicator may deactivate the built-in keyboard. Plug a Personal System/2 (PS/2) mouse into this port. Attaching a PS/2 mouse to your port replicator may deactivate the touchpad. www.gateway.com 111
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    the ports on the port replicator. Important The convertible tablet PC may detect additional devices and add drivers after being attached to the port replicator. This process must be completed for components to work correctly. Follow any on-screen instructions, if necessary. 112 www.gateway.com
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    Undock Computer menu item appears in the Start menu only while the convertible tablet PC is docked. 2 Pull up on the docking release latch. Your convertible tablet PC will move out and away from the port replicator. 3 Lift your convertible tablet PC off of the port replicator. www.gateway.com 113
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    Using the Optional Port Replicator Securing your port replicator You can secure your convertible tablet PC and port replicator to an object by using the security ring located on the left side of the port replicator and the Kensington lock slot located on the left side of your convertible tablet PC
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    Chapter 9 Maintaining Your Convertible Tablet PC • Caring for your convertible tablet PC • Cleaning your convertible tablet PC • Protecting your convertible tablet PC from viruses • Updating Windows • Restoring your system 115
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    are blocked, your convertible tablet PC may overheat resulting in unexpected shutdown or permanent damage to the convertible tablet PC. ■ When storing your convertible tablet PC for an extended period of time, unplug AC power and remove the battery after discharging it partway. 116 www.gateway.com
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    the pen in the Gateway convertible tablet PC's pen holder when not in use. For more information, see "Right" on page 12. ■ Store extra pens horizontally in a box or drawer. ■ Pens should not be stored vertically on the tip because constant tip pressure can affect pen-screen interaction. ■ The pen
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    Your Convertible Tablet PC Replacing the pen point Normal use can wear down the pen's point, and also cause it to pick up abrasive particles that may scratch the display. Therefore, the pen ships with extra points and a replacement tool. To replace the pen point: 1 Use the replacement tool
  • Gateway M275 | User Guide - Page 127
    , and network cable from the wall outlets. Always turn off your convertible tablet PC and other peripherals before cleaning any components. Also, remove the battery before cleaning any components. Use a damp, lint-free cloth to clean your convertible tablet PC and other parts of your system. Do not
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    A convertible tablet PC LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners. Cleaning CDs or DVDs Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. 120 www.gateway.com
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    Security Settings" in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. Help and Support For more information about protecting your convertible tablet PC against viruses, tap or
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    Chapter 9: Maintaining Your Convertible Tablet PC To scan for viruses: 1 Tap or click Start, All Programs, Norton Internet Security, then tap or click Norton Internet Security. Norton Internet Security opens. 2 Tap or click Norton AntiVirus. 122 www.gateway.com
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    Viruses area. To remove a virus: 1 If Norton Internet Security finds a virus, follow all on-screen instructions to remove the virus. 2 Turn off your convertible tablet PC and leave it off for at least 30 seconds. 3 Turn on your convertible tablet PC and rescan for the virus. www.gateway.com 123
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    to the Norton Internet Security service when you purchased your convertible tablet PC. To update Norton Internet tablet PC. To run Windows Update: 1 Connect to the Internet. 2 Tap or click Start, All Programs, then tap or click Windows Update. 3 Follow the on-screen instructions. 124 www.gateway
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    need to use Microsoft System Restore to restore the convertible tablet PC to an earlier configuration. To run Microsoft System Restore: 1 Tap or click Start, All Programs, Accessories, System Tools, then tap or click System Restore. 2 Follow the on-screen instructions. Help and Support For more
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    do not correct the problem, you may need to restore your convertible tablet PC to the original configuration. To restore your convertible tablet PC to the original configuration: 1 Turn on your convertible tablet PC, then press F11. 2 Follow the on-screen instructions. 126 www.gateway.com
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    Chapter 10 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems 127
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    any maintenance tasks where you remove the memory bay cover or hard drive, make sure that you replace the cover or drive, reinstall any screws, then replace the battery before you start your convertible tablet PC. Warning Do not try to troubleshoot your problem if power cords or plugs are damaged
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    First steps First steps If you have problems with your convertible tablet PC, try these things first: ■ Make sure that the AC power adapter is connected to your convertible tablet PC and an AC outlet and that the AC outlet is supplying power. ■ If you use a power strip or surge protector, make
  • Gateway M275 | User Guide - Page 138
    Battery troubleshooting is covered under "Power" on page 146. CD drives CD drive troubleshooting is covered under "DVD drives" on page 132. Device installation You have computer problems after adding a new device Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) conflict
  • Gateway M275 | User Guide - Page 139
    dialog box. Tips & Tricks For instructions on changing the screen resolution, see "Adjusting the screen resolution" in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. The text on the
  • Gateway M275 | User Guide - Page 140
    For instructions on changing the display settings, see "Adjusting the screen and desktop settings" in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. ■ Move your convertible tablet PC
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    convertible tablet PC or optional port replicator. ■ If you are using powered speakers, make sure that they are plugged in and turned on. ■ Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 120. ■ Your convertible tablet PC may be experiencing some temporary memory problems
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    PC. Tips & Tricks For instructions on playing a DVD, see "Playing a DVD" on page 68. A DVD does not produce sound on a TV ■ Audio is not transmitted through the S-Video out jack. Use the built-in speakers, a set of headphones or external powered speakers, or connect your convertible tablet PC
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    Troubleshooting You cannot eject a CD or DVD Your convertible tablet PC must be turned on to remove CDs and DVDs. If you do not want to turn on your convertible tablet PC, manually eject the disc by inserting an opened paper clip into the manual eject hole. See "Inserting a CD or DVD" on page 67 for
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    checking program. Tips & Tricks For instructions on fixing hard drive problems, see "Checking the hard drive for errors" in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. 136 www
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    have a problem with your modem. For more information, see "Modem (dial-up)" on page 140. ■ Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. Help and Support For more information about troubleshooting Internet
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    Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. Keyboard The built-in keyboard does not work ■ Attaching a PS/2 keyboard to your port replicator while your convertible tablet PC is running may deactivate the built-in
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    replacing memory" on page 91. ■ Use a third-party diagnostic program to help determine if a memory module is failing. You see a "Not enough memory" error message Close all programs, then restart your convertible tablet PC. Help and Support For more information about troubleshooting memory errors
  • Gateway M275 | User Guide - Page 148
    that the connections have been made correctly. ■ Make sure that your convertible tablet PC is connected to the telephone line and the telephone line has a dial tone disabled before using the modem. Contact your telephone service to get the correct code to temporarily disable the service. Also make
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    , or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. The faster the modem, the less line noise it can tolerate and still work correctly. Listen to the line using your telephone. Dial a single number (such as
  • Gateway M275 | User Guide - Page 150
    modem Current fax technology only supports a maximum send and receive rate of 14,400 bps. The modem is not recognized by your convertible tablet PC ■ Make sure that the line connected to the modem is working and plugged into the appropriate port on your convertible tablet PC. See "Right" on page 12
  • Gateway M275 | User Guide - Page 151
    screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. Help and Support For more information about modem troubleshooting click Control Panel. The Control Panel window opens. If your Control Panel is in
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    the mouse cable is plugged in correctly. ■ Shut down and restart your convertible tablet PC. ■ Remove all extension cables and switch boxes. ■ Try a mouse you know is working to make sure that the mouse port works. The external mouse works erratically ■ Clean the mouse. ■ Some mouse pad patterns
  • Gateway M275 | User Guide - Page 153
    and Support. Type the keyword network troubleshooting in the Search box , then tap or click the arrow. Passwords Your convertible tablet PC does tablet PC for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your convertible tablet PC is having problems
  • Gateway M275 | User Guide - Page 154
    For instructions on recalibrating pen settings, see "Adjusting tablet and Pen Settings" in Using Your Tablet PC which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. Power Your convertible tablet PC is not
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    an AC power source. The printer is on but will not print ■ Check the cable between the printer and your convertible tablet PC. Make sure that it is connected to the correct port. ■ Make sure that the printer is online. Many printers have an online/offline button that you may need to press
  • Gateway M275 | User Guide - Page 156
    Chapter 10: Troubleshooting ■ Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the printer is not set to work offline. To make sure that the printer
  • Gateway M275 | User Guide - Page 157
    , then tap or click Help and Support. Type the keyword sound troubleshooter in the Search box , then tap or click the arrow. Touchpad The touchpad does not work Attaching a PS/2 mouse to your port replicator may deactivate the touchpad. The convertible tablet PC is not responding when you click or
  • Gateway M275 | User Guide - Page 158
    . Tips & Tricks For instructions on how to adjust the touchpad settings, see "Changing the mouse or touchpad settings" in Using Your Computer which has been included on your hard drive. To access this guide, tap or click Start, All Programs, then tap or click Gateway Documentation. Video The
  • Gateway M275 | User Guide - Page 159
    available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. ■ Make sure that your convertible tablet PC is nearby at the time of your call. The technician may have you follow troubleshooting steps. www.gateway.com 151
  • Gateway M275 | User Guide - Page 160
    : Troubleshooting Telephone numbers Gateway offers a wide range of customer service, customer care, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone 800-846-2118 keypad to find answers to common problems
  • Gateway M275 | User Guide - Page 161
    -to-use learning libraries. More than 450 online courses are available from Learn With Gateway. All you have to do is go online and log in. You select the subject matter, and the learning format (self-paced tutorials or virtual classrooms), all from the comfort of your convertible tablet PC. For
  • Gateway M275 | User Guide - Page 162
    Chapter 10: Troubleshooting 154 www.gateway.com
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    Appendix A Safety, Regulatory, and Legal Information • Safety information • Regulatory statements • Environmental information • Notices 155
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    to your Gateway convertible tablet PC. Setting up your convertible tablet PC ■ Read and follow all instructions marked on the convertible tablet PC and in the documentation before you operate your convertible tablet PC. Retain all safety and operating instructions for future use. ■ Do not use this
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    the operating instructions are followed. ■ The convertible tablet PC was dropped or the cabinet is damaged. ■ The convertible tablet PC performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Warning Do not use Gateway products in
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    unless all covers and shields are in place and the notebook is fully assembled. Caution Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. 158 www.gateway.com
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    cause undesired operation of the device. Caution Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be
  • Gateway M275 | User Guide - Page 168
    These accessories are required to be used in order to ensure compliance with FCC rules. FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Gateway M275 This device complies with Part 15
  • Gateway M275 | User Guide - Page 169
    wiring using a compatible modular jack which is Part 68-compliant. See installation instructions for details. The Ringer Equivalence Number (REN) is used of service may be required. The telephone company may request that you disconnect the equipment until the problem is and www.gateway.com 161
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    Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna other than provide with the notebook. 162 Caution The 802.11A radio LAN
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    de bruits radioélectriques dépassant les limites applicables aux appareils numériques de using an acceptable method of connection. In some cases, the inside wiring associated with a single-line individual service prevent degradation of service in some situations. Repairs to certified gateway.com 163
  • Gateway M275 | User Guide - Page 172
    Japanese Notice Japanese Modem Notice Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the servicing, contact an authorized service location. Warning Use of controls or adjustments or performance of procedures other than those specified in this manual
  • Gateway M275 | User Guide - Page 173
    and to maximize the use of our natural resources, Gateway provides the following guide and we will be glad to help you with your effort. Finally, we suggest that you practice other environmentally friendly actions by understanding and using of or recycling used batteries properly. With your
  • Gateway M275 | User Guide - Page 174
    form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed drive and an analog TV Out port, the following paragraph applies: This Macrovision Corporation and other rights owners. Use of this copyright protection technology must be
  • Gateway M275 | User Guide - Page 175
    Screen Rotation 41 Tablet Input Panel 41 Windows Security 32, 42 XtraBright/XtraDim 39, 42, 50 button-tapping 51 C cable lock 11, 13, 108 port replicator 114 cable modem 28 calibrating 57, 146 Caps Lock indicator 35 cards inserting memory card 69 inserting PC Card 71 memory card slot 11 www.gateway
  • Gateway M275 | User Guide - Page 176
    troubleshooting 130 cellular phone memory cards 69 Certificate of Authenticity 19 changing bay modules 64 cleaning audio CD 120 case 119 CD 120 computer exterior 119 computer screen 120 DVD 120 keyboard 120 LCD panel 120 screen 14, 28, 111 parallel 111 port replicator 14, 108 power 14, 24, 110 printer
  • Gateway M275 | User Guide - Page 177
    49 properties 74 switching 38 troubleshooting 131 using 47 docking port 14, 108 docking release latch 108 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 double-clicking 46, 51 double-tapping 51 dragging 46 drivers updating 3 drives changing modular
  • Gateway M275 | User Guide - Page 178
    drive 64 hard drive 104 memory 91 memory card 69 PC Card 71 Internal wireless label 19 Internet button 43 troubleshooting 137, 142 IRQ conflicts 130 J jacks See connections K Kensington cable lock lock ring 108 lock slot 11, 13 port replicator 114 key combinations 38 keyboard 170 www.gateway.com
  • Gateway M275 | User Guide - Page 179
    117 screen 117 virus protection 121 Windows Update 124 memory adding 95 bay 15 installing 91, 95 purchasing 20 removing 91, 92, 95 replacing 91, 95 troubleshooting 139 upgrading 95 memory card reader locating 11 memory card types supported 69 status indicator 34 using 69 microphone www.gateway.com
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    convertible tablet PC 10 files 46 folders 46 LCD panel 10 programs 46 shortcut menu 46 option bays changing modules 64 orientation changing 49 P Pad Lock status indicator 35, 39 system key 39 parallel port 111 password 145 pause text scrolling 39 PC Card adding 71 eject button 71 172 www.gateway
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    tips 58 troubleshooting 146 using 47, 51 playing audio CD 68 DVD 68 pointer moving 45 port replicator attaching convertible tablet PC 112 docking port 14, 108 release latch 108 separating convertible tablet PC 113 using 20, 107 power AC adapter 24, 86 automobile/airplane adapter 86 battery 32, 80
  • Gateway M275 | User Guide - Page 182
    tablet PC 32 restarting convertible tablet PC 32 restoring system 125 right-clicking 46, 51 rocker switch 44 using 45 S S/PDIF digital audio jack 110 safety caring for computer 116 general precautions 156 guidelines for troubleshooting 128 static electricity 90 scanner USB port 14, 109, 110 screen
  • Gateway M275 | User Guide - Page 183
    Screen Rotation 41 Tablet Input Panel 41 Windows Security 42 XtraBright/XtraDim 42 Tablet Input Panel button 41 Tablet PC Input Panel 56, 59 tapping 51 technical support automated troubleshooting 152 Support 19 Technical Support 152 tips before contacting 151 tutorial service 152 telephone support
  • Gateway M275 | User Guide - Page 184
    on convertible tablet PC 29 wireless network 54 tutoring fee-based 153 TV out (S-Video out) jack 110 U undocking 113 updating device drivers 3 Norton Internet Security 121 Windows 124 upgrading 89 USB port 14, 109, 110 V VGA port 14, 73, 111 video playing 68 S-Video out jack 110 troubleshooting 150
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Gateway Convertible Tablet PC
User Guide