Gateway ML6231 8513067 - Gateway Notebook Hardware Reference R3
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- Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 1
NOTEBOOK REFERENCEGUIDE ® - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 2
- Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 3
guide 2 Accessing your online User Guide 2 Gateway contact information 2 Contacting Gateway Customer Care 2 Gateway Reducing eye strain 14 Setting up your computer desk and chair 15 Sitting at your notebook adapter 16 Protecting from power source problems 18 Connecting the dial-up modem 18 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 4
. . . . 53 Viewing the display on a television 54 Adjusting the television display settings 55 Ordering accessories 56 Chapter 5: Managing Power 59 Monitoring the battery charge 60 Recharging the battery 60 Changing the battery 61 Recalibrating the battery 62 Extending battery life 63 ii - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 5
www.gateway.com Maximizing battery performance 63 Conserving battery power 63 Using alternate power sources 64 Changing 77 Cleaning the keyboard 77 Cleaning the notebook screen 77 Maintaining the battery 78 Storing batteries 78 Cleaning CDs or DVDs 79 Recovering your system 79 Recovering pre - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 6
103 Safety guidelines 104 First steps 104 Troubleshooting 105 Audio 105 Battery 105 CD drives 105 Diskette drive (external 105 127 Status indicators 127 Touchpad 127 Video 128 Telephone support 128 Before calling Gateway Customer Care 128 Appendix A: Legal Information 131 Index 141 iv - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 7
CHAPTER1 About This Reference • About this guide • Accessing your online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 8
Reference About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, your online User Guide has been - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 9
on the bottom of your notebook includes the product key code for your operating system. For more information For more information about your notebook, visit Gateway's Support page at www.gateway.com or the Web address shown on your notebook's label. The - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 10
CHAPTER 1: About This Reference 4 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 11
CHAPTER2 Checking Out Your Notebook • Front • Left • Right • Back • Bottom • Keyboard area • LCD panel 5 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 12
output when headphones or amplified speakers are not plugged in. ■ LED blue - Battery is fully charged. ■ LED purple - Battery is charging. ■ LED blinking red - Battery charge is very low. ■ LED solid red - Battery is malfunctioning. Important: This LED only lights up when your notebook is connected - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 13
Left www.gateway.com Kensington lock slot S-Video out jack Ventilation fan CD or DVD drive Component Icon Description Kensington™ lock slot Secure your notebook to an object - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 14
telephone into the memory card reader. For more information, see "Using the memory card reader" on page 44. The memory card reader supports Memory Stick®, Memory Stick Pro®, Mini Secure Digital®, MultiMediaCard™, RS-MultiMediaCard™, and Secure Digital™ cards. Plug an Ethernet network cable into this - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 15
Back www.gateway.com Power connector Component Icon Power connector Monitor port Monitor port Description Plug the AC adapter cable into this connector. Plug an analog VGA monitor - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 16
Out Your Notebook Bottom Battery Battery lock Battery latch Memory bay Customer care label Hard drive bay Online Support: Tech Support Phone: Hours: Model: S/No: Component Icon Hard drive bay Customer Care label Memory bay Battery latch Battery Battery lock Description The hard drive - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 17
www.gateway.com Keyboard area Multimedia panel Keyboard Power button Microphone Status indicators Touchpad Component Icon Description Keyboard Provides all the features of a full-sized, computer keyboard. For more information, see "Using the keyboard" on page 24. Multimedia panel (optional) - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 18
CHAPTER 2: Checking Out Your Notebook LCD panel Webcam Component Webcam (optional) Icon Description Use to let others see who they are communicating with when making VoIP calls. The Webcam status indicator turns on when the Webcam is turned on. For more information, see "Using the optional webcam" - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 19
CHAPTER3 Setting Up and Getting Started • Working safely and comfortably • Connecting the AC adapter • Connecting the dial-up modem • Connecting to a broadband modem or network • Starting your notebook • Turning off your notebook • Restarting (rebooting) your notebook • Using the status indicators • - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 20
and personal injury. Reducing eye strain Sunlight or bright indoor lighting should not reflect on the screen or shine directly into your eyes. • Position the computer desk and screen so you can avoid glare on your screen and light shining directly into your eyes. Reduce glare by installing shades or - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 21
on the back of your thighs. • Adjust the back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Sitting at your notebook • Avoid bending, arching, or angling your wrists. Make sure that they are in a relaxed position when you - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 22
Allow three hours for the battery to fully charge. Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 23
, turn off your notebook and leave your notebook connected to AC power until the battery charge indicator turns blue. Important If the battery charge indicator does not turn blue after three hours, contact Gateway Customer Care at the location shown on the Customer Care label. For more information - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 24
CHAPTER 3: Setting Up and Getting Started Protecting from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss or - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 25
www.gateway.com 2 Insert the other end of the modem cable into a telephone wall jack. Important The modem will not work with digital or PBX telephone lines. - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 26
the power button mode, see "Changing advanced settings" on page 67. 3 If you are starting your notebook for the first time, follow the on-screen instructions to select the language and time zone and to create your first user account. 4 Attach and turn on any peripheral devices, such as printers - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 27
www.gateway.com 5 To open the main menu, click (Start). From that menu, you can run programs and search for files. For more information on using Windows, see "Using Windows" and "Customizing Windows" in your online User Guide. Waking up your notebook When you have not used your notebook for several - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 28
until the notebook turns off: 1. Press and hold the power button for about five seconds, then release it. 2. Unplug the power cord and remove the battery for more than 10 seconds. - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 29
www.gateway.com Using the status indicators Important If none of the indicators are on, you may need to press FN+F1 to toggle the status indicators - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 30
CHAPTER 3: Setting Up and Getting Started Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows, function keys for specific system operations - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 31
www.gateway.com Key type System keys Navigation keys FN key Windows be used in combination with other keys to open utilities like F (Search utility), R (Run utility), and E (Computer window). Press this key for quick access to shortcut menus and help assistants in Windows. Press these keys to move - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 32
IEEE 802.11 wireless network radio on or off. For more information, see "Wireless Ethernet Networking" in your online User Guide. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 33
www.gateway.com Press and hold To... FN, then press this system key... Increase Press a third time to return the display to the normal brightness setting. Important: Using this feature will affect battery performance. Play or pause the CD or DVD. Stop playing the CD or DVD. Skip back one CD - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 34
CHAPTER 3: Setting Up and Getting Started Press and hold To... FN, then press this system key... Decrease volume. For more information, see "Adjusting the volume" on page 36. Mute the sound. Press the key combination again to restore the sound. For more information, see "Adjusting the volume" on - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 35
gateway need to shut down the notebook to connect a USB mouse. Tip For instructions on how to adjust the double-click speed, pointer speed, right-hand or Changing the mouse, touchpad, or pointing device settings" in your online User Guide. To... Do this... Move the pointer on the screen. Move your - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 36
CHAPTER 3: Setting Up and Getting Started To... Do this... Select an object on the screen. Start a program or open a file or folder. Access a shortcut menu or find more information about an object on the screen. Move an object on the screen. Position the pointer over the object. Quickly press - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 37
www.gateway.com Using the optional multimedia panel Use the buttons on the optional multimedia panel to control playback of CDs and DVDs as well as media - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 38
CHAPTER 3: Setting Up and Getting Started Using the optional webcam You can use the optional webcam with many of the available Internet chat programs to add video and audio to your chat session. In addition, by using the software included with the webcam, you can take pictures or create video clips. - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 39
www.gateway.com To use the webcam: 1 Click (Start), All Programs, Camera Assistant Software, then click Camera Assistant Software. The Camera Assistant Toolbar opens. -ORRight-click (Camera - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 40
CHAPTER 3: Setting Up and Getting Started 2 Click (Start camera). The Camera Assistant opens. 3 Click one of the following: Button Icon Snapshot Video recording Description Take a picture of what is currently in the preview screen. Create a video recording. Audio recording Create an audio - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 41
gateway.com Tip For more information about using the webcam, click in the Camera Assistant Toolbar or click (Functions), then click Help in the Camera Assistant. Tip For more information about using the webcam while using an Internet chat service, see the help for that service online User Guide. 35 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 42
to the desired volume level. Tip For more information about the Windows Mobility Center, see "Using the Windows Mobility Center" in your online User Guide. To adjust the volume from Windows: 1 Click (Volume) on the taskbar. The volume control slider opens. 2 Click and drag the slider up to increase - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 43
www.gateway.com 3 To mute the volume, click (Mute). To restore volume, click it again. 4 To adjust device volume levels, click Mixer. The Volume Mixer dialog box - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 44
radio on or off Your Gateway notebook may have a factory- risk of interference to other devices or services is harmful or perceived as harmful, the the Internet through a wireless access point or communicating with other computers on a wireless Ethernet network. To turn the wireless IEEE 802 Guide 38 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 45
www.gateway.com Bluetooth radio Your notebook may have a Bluetooth radio for communicating with Area Network, see "Bluetooth Networking" in your online User Guide Help For more information about Bluetooth, click Start, then click Help and Support. Type the keyword Bluetooth in the Search Help box, - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 46
CHAPTER 3: Setting Up and Getting Started 40 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 47
CHAPTER4 Using Drives and Accessories • Using the CD or DVD drive • Using the memory card reader • Adding and removing a PC Card or Express Card • Installing a printer or other peripheral device • Viewing the display on a projector or monitor • Viewing the display on a television • Ordering - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 48
Drives and Accessories Using the CD or DVD drive You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 49
www.gateway.com Using a CD or DVD drive [ Manual eject hole Eject button Important Prerecorded DVDs and DVD drives contain regional codes that help control CDs and DVDs using this method. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 50
and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone. Memory card types The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard™, Secure Digital™, Mini Secure Digital™, and RS-MultiMediaCard™. Important RS-Multimedia Card and Mini Secure - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 51
www.gateway.com Using a memory card To access a file on a memory card: 1 Click (Start), then click Computer. 2 Double-click the drive do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot-swapping means that you can insert a card while your - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 52
CHAPTER 4: Using Drives and Accessories To insert a PC Card or Express Card: • Push the card firmly into the slot, label-side up, until the outer edge of the card is flush with the side of your notebook. Important Before inserting an Express Card, you must remove the dummy card. Keep the dummy card - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 53
www.gateway.com 6 Eject the PC Card by pressing the eject button again. To remove an Express Card: 1 Turn off your notebook, then go to step 5. -ORDouble- - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 54
device, see the device documentation and installation instructions. IEEE 1394 and USB ports support plug-and-play and hot swapping, which . Important USB devices may have special installation instructions. See your USB device's installation guide. Important For more information about using the - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 55
www.gateway.com To connect your USB device to your notebook: 1 Connect one end of the USB cable to your device. 2 Connect the other end of the - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 56
about editing video, see "Creating a video DVD" in your online User Guide. Viewing the display on a projector or monitor You can use your notebook for monitor or projector to your monitor (VGA) port. Your notebook supports simultaneous LCD and external display. Simultaneous display lets you control - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 57
www.gateway.com 3 Plug the other end of the VGA cable into the monitor port on your notebook. 4 Turn on your notebook. 5 Plug the projector's or monitor's - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 58
window opens. Tip For more information about the Windows Mobility Center, see "Using the Windows Mobility Center" in your online User Guide. 2 Click (Change display settings). The Display Settings dialog box opens. 3 Click monitor 2. 4 Adjust properties such as Resolution or Colors if necessary - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 59
www.gateway.com Using the projector or monitor for a presentation You can configure your about the Windows Mobility Center, see "Using the Windows Mobility Center" in your online User Guide. 2 Click (Change presentation settings). The Presentation Settings dialog box opens. 3 Adjust properties such - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 60
CHAPTER 4: Using Drives and Accessories Viewing the display on a television The optional S-Video out jack on your notebook lets you view your notebook display on a television screen using a standard S-Video cable. Important To turn on external video by default, connect the television (or other - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 61
www.gateway.com Adjusting the television display settings You may need to modify the information about the Windows Mobility Center, see "Using the Windows Mobility Center" in your online User Guide. 2 Click (Change display settings). The Display Settings dialog box opens. 3 Click Advanced Settings. - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 62
power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary. See "Changing the battery" on page 61 for more information about using an additional battery. Carrying cases Gateway has large-capacity carrying cases if you need additional space for - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 63
www.gateway.com Printers You can attach almost any type of printer to your notebook. The most common types are inkjet and laser printers, which inkjet printers when you are printing large documents. USB flash drive Use a USB flash drive for storing files or transferring files to another computer. 57 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 64
CHAPTER 4: Using Drives and Accessories 58 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 65
CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery • Changing the battery • Recalibrating the battery • Extending battery life • Changing notebook power settings 59 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 66
CHAPTER 5: Managing Power Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 67
Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local hazardous material regulations. The battery used in this device may present a fire or chemical burn hazard - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 68
Press [Esc] key to exit" appears. 7 Press ESC. The battery charge indicator now displays an accurate battery charge. Important If, after completing this procedure, the battery charge indicator still does not show an accurate charge, contact Gateway Customer Care at the location shown on the Customer - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 69
www.gateway.com Extending battery life Maximizing battery performance To get maximum performance from your notebook battery, we recommend that you initially condition (fully charge and discharge) your new battery a few times during the first several weeks of use, to let it reach its maximum rated - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 70
cigarette lighter, use an airplane/ automobile power adapter or power inverter. Save the battery for times when you cannot use a power adapter. • To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 71
www.gateway.com • Hybrid Sleep - while your notebook is in Hybrid Sleep mode, it switches to a low power state where devices, such as the display and drives, - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 72
are accustomed to under the other two power plans. • High performance - This power plan sacrifices battery life in order to gain performance. Use this plan if you need additional computing power for your program. Your battery may not last as long as you are accustomed to under the other two power - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 73
www.gateway.com 2 Click (Change power settings). The Select a power plan window opens. 3 Select changes. Help For more information about changing the power plan, click Start, then click Help and Support. Type the keyword power plan in the Search Help box, then press ENTER. Changing advanced settings - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 74
changing the power management settings, click Start, then click Help and Support. Type the keyword power management in the Search Help box, values to On for On battery and Plugged in. Help For more information about hybrid sleep, click Start, then click Help and Support. Type the keyword hybrid in - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 75
CHAPTER6 Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips 69 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 76
it to prevent it from sliding around in overhead bins and car trunks. Traveling by air • Do not check your notebook as luggage. • Charge the battery in case airport security asks you to start your notebook. • Have your notebook hand-inspected or sent through the X-ray scanner, but never carry it - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 77
www.gateway.com Radio frequency wireless connections Important If your notebook came equipped you travel. • If you need to access your desktop computer files from your notebook while traveling, set up your desktop computer for remote access. Contact your network administrator for more information - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 78
password. If you forget your password, you must return your notebook to Gateway for service. To create a startup password: 1 Restart your notebook. As soon as 3 Highlight Set User Password, then press ENTER and follow the instructions. This is the password you need to enter at startup. Important - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 79
press ENTER. 7 When you start your computer, you are prompted to enter the user password you set in step 3. • Review the information in "Protecting your notebook" in your online User Guide. Power • Take your AC power adapter to recharge the battery. If you are traveling internationally, take power - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 80
your recovery discs in case you need to install an additional driver or software. Tip You can create a Drivers and Applications Recovery disc using the Gateway Recovery Center. For more information, see "Preparing for software and device driver recovery" on page 81. 74 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 81
CHAPTER7 Maintaining Your Notebook • Caring for your notebook • Cleaning your notebook • Maintaining the battery • Cleaning CDs or DVDs • Recovering your system 75 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 82
any objects on top of it. The case, although strong, is not made to support extra weight. • When transporting your notebook, we recommend that you put it in an extended period of time, unplug AC power and remove the battery after discharging them partway. Cleaning your notebook Keeping your notebook - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 83
www.gateway.com • Cotton swabs • A CD or DVD drive cleaning kit Cleaning the network cable from the wall outlets and remove the battery. Always turn off your notebook and other peripherals before cleaning any components. Also, remove the battery before cleaning any components. Use a damp, lint- - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 84
the refrigerator. Make sure that it is wrapped protectively and that nothing will be dropped on it. Do not freeze the battery. Do not use old batteries. Avoid purchasing spare lithium-ion batteries and storing them for later use. Do not buy old stock, even if it is sold at clearance prices. While - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 85
battery charger no longer keeps the battery charged. Caution When the battery is in the notebook and the notebook is running on AC power, the battery notebook problems by following the information in "Troubleshooting" on page 103 or in the technical support pages at www.gateway.com. Problem solving - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 86
correctly, the problem may be solved instructions on reinstalling software and drivers that were not pre-installed, see that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem software's installation instructions. You can recover pre-installed - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 87
this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. The What would you like - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 88
CHAPTER 7: Maintaining Your Notebook 4 Insert a blank, recordable disc into the recordable disc drive, then click Next. If an AutoPlay dialog box opens, click the x in the upper-right corner to close it. A dialog box opens that tells you the number of blank discs you need to create a full set of - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 89
installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using software and driver recovery discs you have created. For instructions, see "Recovering pre-installed software and drivers using recovery discs" on - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 90
CHAPTER 7: Maintaining Your Notebook To recover device drivers that were pre-installed, click Hardware, then click Device driver recovery. 3 Click the software or driver you want to recover, then click Next. Recovering pre-installed software and drivers using recovery discs If you created a multiple - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 91
appears, click Run Grc_Vista.exe. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and double-click the file Grc_Vista.exe on the disc. The Gateway Recovery Center starts. 2 To recover pre-installed software, click Application recovery, then click - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 92
a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. Using Microsoft System manually. For instructions, see "Manually creating a restore point" on page 88. Help For more information about using Microsoft System Restore, click Start, then click Help and Support - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 93
www.gateway.com To restore using Microsoft System Restore: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Restore Center - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 94
CHAPTER 7: Maintaining Your Notebook Manually creating a restore point To manually create a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Restore Center opens. 2 On the left - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 95
www.gateway.com Recovering your system to its factory condition If your notebook's problems are not solved by any again. 3 Press the arrow keys on your keyboard to select Repair Your Computer, then press ENTER. Gateway System Recovery starts, and the System Recovery Options dialog box opens. 4 Select - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 96
run Windows, back up your personal files, and create a set of software and driver recovery discs (if you have not already done so). For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 81. 2 Insert the Windows DVD into your notebook's DVD drive, then - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 97
www.gateway.com 3 When the prompt "Press any key to boot from CD or DVD" appears, press any key on your keyboard. A list of valid boot devices appears. 4 Press the arrow keys to select the drive containing the Windows DVD, then press ENTER and follow the on-screen instructions. 5 After Windows is - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 98
CHAPTER 7: Maintaining Your Notebook 92 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 99
CHAPTER8 Upgrading Your Notebook • Preventing static electricity discharge • Adding or replacing memory modules • Replacing the hard drive kit 93 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 100
to dangerous electrical voltages and moving parts, turn off your notebook, unplug the power cord, modem cable, and network cable, and remove the battery before opening the case. Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook. Important - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 101
.com Adding or replacing memory modules Important Use only memory modules designed for your Gateway notebook. Tools You need a small Phillips screwdriver to replace memory modules. Your your notebook over so the bottom is facing up, then remove the battery. For more information, see "Changing the - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 102
CHAPTER 8: Upgrading Your Notebook 6 Remove the keyboard screw. Tip The screw hole is marked with a K. Screw 7 Loosen the six memory bay cover screws (these screws cannot be removed). Screw Screw Screw Screw Screw Screw 96 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 103
www.gateway.com 8 Use the thumb notch to lift the memory bay cover, then remove it. Be careful not to break off the tabs located on the end of the cover opposite the thumb notch. Thumb notch 97 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 104
CHAPTER 8: Upgrading Your Notebook 9 If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. Clip Clip 98 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 105
www.gateway.com 10 Pull the memory module out of the slot. 11 Hold the the cover screws. 13 Replace the keyboard screw. Tip The screw hole is marked with a K. 14 Insert the battery, then turn your notebook over. 15 Connect the power adapter, modem cable, and network cable. 16 Reconnect all peripheral - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 106
a Drivers and Applications Recovery disc using the Gateway Recovery Center. For more information, see "Recovering information, see "Backing up files" in your online User Guide. 3 Follow the guidelines under "Preventing static electricity discharge" battery. For more information, see "Changing the - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 107
www.gateway.com 8 Remove the two hard drive bay cover screws. Screw Screw 9 Slide the hard drive bay cover, then remove it. The hard drive is attached - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 108
drive kit into your notebook, then replace the cover screws. 16 Insert the battery, then turn your notebook over. 17 Connect the power adapter, modem cable, appears, press any key on your keyboard and follow the on-screen instructions. As part of the process you may be prompted to insert your - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 109
CHAPTER9 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support 103 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 110
any screws, then replace the battery before you start your notebook. Help For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in the Search Help box, then press ENTER. First steps If you have problems with your notebook, try these - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 111
followed each instruction. • If an error occurs in a program, see the program's printed documentation or the online help. Troubleshooting Troubleshooting topics are listed in alphabetical order. Audio Audio troubleshooting is covered under "Sound" on page 127. Battery Battery troubleshooting is - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 112
CHAPTER 9: Troubleshooting You see an "Access Denied" or "Write protect" error message • are detected and corrected, try using the diskette again. For instructions on running Error checking, see "Checking the hard drive for errors" in your online User Guide. You see a "Non-system disk," "NTLDR is - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 113
display settings. For instructions on changing the display settings, see "Changing screen settings" in your online User Guide. • Move your these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 114
Troubleshooting • Try a different disc. Occasionally discs are flawed and cannot be read by the drive. • Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. • Your notebook may be experiencing some temporary memory problems For instructions on how - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 115
hole. For the location of the manual eject hole, see "Using the CD or DVD drive" on page 42. Ethernet Ethernet troubleshooting is covered under "Networks (wired)" on page 121. Express Cards You installed an Express Card and now your notebook is having problems • Make sure that you have correctly - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 116
more information about file management, click Start, then click Help and Support. Type the keyword file management in the Search Help box, then problems, run the Error checking program. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" in your online User Guide - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 117
www.gateway.com • Make sure that problem with your modem. For more information, see "Modem (dial-up)" on page 117. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. Help For more information about troubleshooting - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 118
CHAPTER 9: Troubleshooting Connecting to a Web site takes too long Many factors can affect Internet performance: • The condition of the telephone lines in your residence or at your local telephone service • The condition of the Internet computers to which you connect and the number of users - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 119
This section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Windows Vista Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 120
not as good as VGA output. S-Video display output is not optimized for computer video display. • Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. Gateway recommends using high-quality video cables that can be purchased from - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 121
review the FAQ topic at www.gateway.com. You want to know whether computer with Media Center or on a computer without Media Center provided that it has a DVD player and DVD decoder software (such as PowerDVD). The computer without Media Center must also have Windows Vista or Windows XP with Service - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 122
. 3 Click Administrative Tools. 4 Double-click Memory Diagnostics Tool, then follow the on-screen instructions. Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search Help box, then press ENTER. You see - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 123
www.gateway.com • See the documentation that came with your modem for additional troubleshooting information. Modem (dial-up service. Also make sure that the modem dialing properties are set appropriately. Help For more information about dialing properties, click Start, then click Help and Support. - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 124
or telephone wall jack are secure. You can also call your telephone service and have the telephone line checked for noise or low line levels. • support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 125
gateway.com Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem • Current fax technology only supports may cause problems with the troubleshooting, click Start, then click Help and Support. Type the keyword modem troubleshooting in the Search Help - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 126
CHAPTER 9: Troubleshooting The modem is noisy when it dials and connects • When your modem tries to connect to another modem, it begins handshaking. Handshaking is a digital "getting - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 127
www.gateway.com Networks (wired) Help For more information about network troubleshooting, click Start, then click Help and Support. Type the keyword network troubleshooting in the Search Help box, then press ENTER. You cannot see the other computers on your wired Ethernet network • Make sure that - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 128
from the domain and your computer account disabled. Contact your company computer department or network administrator for more information. • Every home network is unique. See the documentation that came with your network equipment for troubleshooting information. Networks (wireless) You turned - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 129
gateway.com Important Note any antenna placement constraints in the access point user guide sure that both the WAP and the WLAN in the computer have matching WEP keys. You are in a wireless point. This reestablishes communication between your Internet Service Provider and your modem and between your - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 130
with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your notebook is having problems • Make sure that you have correctly installed required software for the PC Card. For more - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 131
sure that the battery is calibrated correctly. For instructions on recalibrating your battery, see "Recalibrating the battery" on page 62. • Let the battery return to room temperature. Printer Help For more information about printer troubleshooting, click Start, then click Help and Support. Type the - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 132
CHAPTER 9: Troubleshooting The printer is on but will not print • Check default printer, then click Set as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a "Printer queue is full" error message • - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 133
For more information about troubleshooting sound issues, click Start, then click Help and Support. Type the keyword sound troubleshooting in the Search Help box online User Guide. The notebook is not responding when you click or tap on the touchpad • Turn on the touchpad. For instructions on how to - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 134
information, see "Viewing the display on a television" on page 54. Telephone support Before calling Gateway Customer Care If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your notebook is connected correctly to - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 135
or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer's documentation and technical support resources. • If you have "how to" questions about using a program, see: • Online - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 136
CHAPTER 9: Troubleshooting 130 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 137
APPENDIXA Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices 131 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 138
line cord for your dialup modem connection. Your Gateway notebook is designed and tested to meet the latest battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer's instructions - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 139
www.gateway.com • Unplug the notebook from the wall outlet and refer servicing to qualified personnel if: • The power cord or plug is damaged. • Liquid has been spilled into the notebook. • The notebook does not operate properly when the operating instructions are followed. • The notebook was - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 140
. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna other than the one provided with the notebook. Federal Communications - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 141
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. the used notebook properly according to federal, state and local laws. Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 142
warning, go to www.gateway.com/prop65. Mercury Warning 68-compliant. See installation instructions for details. The Ringer service may be required. The telephone company may request that you disconnect the equipment until the problem for any person to use a computer or other electronic device to send - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 143
. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna other than provide with the notebook. Caution The 802.11A - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 144
cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 145
gateway.com All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as "Class 1 Laser Products" under a US Department of Health and Human Services recycling used batteries properly. With - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 146
. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 147
10 managing power 63 maximizing performance 63 monitoring charge 60 purchasing 56 recalibrating 62 recharging 16, 60 release latch 10 replacing 61 storing 78 troubleshooting 125 bays battery 61 hard drive 10 memory 10, 95 BIOS Setup utility 62 Bluetooth system key 26 turning off 26, 39 turning on 26 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 148
Express Card 109 troubleshooting memory card 116 troubleshooting PC Card 124 carrying case 56 CD cleaning 79 controlling playback 27, 31 eject button 43 inserting 43 manual eject hole 43 CD drive See DVD drive cellular phone memory cards 44 Certificate of Authenticity 3 changing battery 60 cleaning - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 149
116 DVD cleaning 79 controlling playback 27, 31 eject button 43 inserting 43 manual eject hole 43 playing 54 regional code 43 troubleshooting 107 DVD drive drive status indicator 23 identifying 42 locating 7 troubleshooting 107 using 42 DVD/CD-RW drive See DVD drive DVD±RW drive See DVD - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 150
touchpad See touchpad F fan 7 faxes troubleshooting 119 files opening 30 transferring 71 troubleshooting 110 Firewire port 8, 48 Fn key 25, 26 folders opening 30 function keys 24 G Gateway contact information 2 model number 2 serial number 2 Support 3 Gateway Recovery Center re-installing drivers 83 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 151
2 laser printer 57 latch battery 10 LCD panel release 6 LCD panel cleaning 77 release latch 6 switching display 26 troubleshooting 106 LCD/CRT system key replacing 95 troubleshooting 116 memory card reader inserting card 44 locating 8 memory cards supported 44 removing card 45 troubleshooting 116 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 152
notebook 70 password 72, 124 startup 72 supervisor 72 user 72 PC Card troubleshooting 124 PCMCIA card See Express Card PDA memory cards 44 peripheral devices 48 Plug and Play devices IEEE 1394 support for 48 USB support for 48 pointer identifying 29 moving 29 ports See connections power AC adapter - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 153
www.gateway.com Hibernate mode 64 Hybrid Sleep mode 26, 64 indicator 6, 21 international adapter 73 management 59, 63 plans 66 Sleep mode 21, 26, 64 source problems 18 SpeedStep settings 66 status indicator 6 surge protector 18 troubleshooting 125 turning off notebook 21 turning on notebook 20 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 154
Gateway Recovery Center 83 with Windows DVD 90 with Windows System Restore 86 right-clicking 30 S safety avoiding repetitive strain 15 caring for notebook 76 general precautions 132 guidelines for troubleshooting 104 posture 15 reducing eye strain 14 setting up computer indicators battery charge - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 155
files, folders, and programs 30 opening shortcut menu 30 right-clicking 30 scroll zone 28 selecting screen objects 30 troubleshooting 127 travel tips 69 troubleshooting audio 127 battery 125 diskette drive 105 display 106 DVD drive 107 Express Cards 109 external monitor 128 faxes 119 files 110 - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 156
Index USB connecting device 48 port 48 USB port 8, 48 user password 72 V VGA port 9, 51 video monitor port 9 projector port 9 S-Video out jack 7 troubleshooting 128 VGA port 9 video camera connecting 49 volume adjusting 27, 28, 31, 36 adjusting modem 120 controls 36 muting 28, 31, 36 system keys 27, - Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 157
- Gateway ML6231 | 8513067 - Gateway Notebook Hardware Reference R3 - Page 158
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