Gateway ML6703 8511884 - Gateway Notebook Reference Guide for Windows Vista
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- Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 1
NOTEBOOK REFERENCEGUIDE ® - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 2
- Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 3
2 Accessing the online User Guide 2 Gateway contact information 3 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 Left 7 Right 8 Back 9 Bottom 10 Keyboard area 11 Chapter 3: Setting - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 4
49 Monitoring the battery charge 50 Recharging the battery 51 Changing batteries 51 Replacing the battery 51 Recalibrating the battery 52 Extending battery life 53 Conserving battery power 53 Using alternate power sources 54 Changing power modes 54 Changing notebook power settings 56 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 5
8: Upgrading Your Notebook 71 Preventing static electricity discharge 72 Adding or replacing memory modules 73 Replacing the hard drive kit 77 Chapter 9: Troubleshooting 81 Safety guidelines 82 First steps 82 Troubleshooting 83 Audio 83 Battery 83 CD drives 83 Diskette drive (external 84 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 6
Contents Ethernet 87 File management 88 Hard drive 88 Internet 89 Keyboard 90 Media Center 91 Memory 94 Memory card reader 95 Modem (cable or DSL 95 Modem (dial-up 95 Mouse 99 Networks (wired 99 Networks (wireless 101 Passwords 103 PC Cards 103 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 7
CHAPTER1 About This Reference • About this guide • Accessing the online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 8
instructions that are specific to your model of Gateway notebook. For all other notebook information, see the online User Guide. Accessing the online User Guide In addition to this guide, the online User Guide has been included on your hard drive. The User Guide is an in-depth, easy-to-read manual - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 9
on the bottom of your notebook includes the product key code for your operating system. For more information For more information about your notebook, visit Gateway's Support page at www.gateway.com or the Web address shown on your notebook's label. The Support page also has links to additional - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 10
CHAPTER 1: About This Reference 4 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 11
CHAPTER2 Checking Out Your Notebook • Front • Left • Right • Back • Bottom • Keyboard area 5 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 12
is malfunctioning. Important: This LED only lights up when your notebook is connected to AC power or the battery charge is very low. ■ LED on - Notebook is on. ■ LED blinking - Notebook is in Sleep mode. ■ LED off - Notebook is off. Plug a microphone into this jack. Headphone jack Plug amplified - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 13
Left www.gateway.com Kensington lock slot S-Video out jack Ventilation fan CD or DVD drive Component Icon Description Kensington™ lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot. S-Video out jack Ventilation fan CD or DVD drive Plug an S- - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 14
Out Your Notebook USB ports USB ports PC Card slot IEEE 1394 port Memory card reader Modem jack Ethernet jack Component Icon Description USB ports PC Card slot IEEE 1394 port Memory card reader Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 15
Back www.gateway.com Power connector Component Icon Power connector Monitor port Monitor port Description Plug the AC adapter cable into this connector. Plug an analog VGA monitor - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 16
Out Your Notebook Bottom Battery Battery lock Battery latch Memory bay Customer care label Hard drive bay Online Support: Tech Support Phone: Hours: Model: S/No: Component Icon Hard drive bay Customer Care label Memory bay Battery latch Battery Battery lock Description The hard drive is - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 17
www.gateway.com Keyboard area Power button Keyboard Component Icon Keyboard Power button Touchpad Status indicators Status indicators Touchpad Description Provides all the features of a full-sized, computer keyboard. For more information, see "Using the keyboard" on page 24. Press to turn the - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 18
CHAPTER 2: Checking Out Your Notebook 12 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 19
the dial-up modem • Connecting to a broadband modem or network • Starting your notebook • Turning off your notebook • Restarting (rebooting) your notebook • Using the status indicators • Using the keyboard • Using the EZ Pad touchpad • Adjusting brightness • Adjusting the volume • Turning your - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 20
or on a footrest. • Although notebooks are sometimes called "laptops," do not use your notebook while it rests on your unprotected lap. Notebook operating temperatures can become quite high, If you use an external keyboard, raise the notebook so the top of its screen is no higher than eye level. 14 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 21
computer desk. • Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Sitting at your notebook • Avoid bending, arching, - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 22
has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. Caution Make sure that you use the AC adapter that came with your notebook or one of the same type purchased - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 23
the location shown on the Customer Care label. For more information, see "Gateway contact information" on page 3. Protecting from power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 24
Up and Getting Started Connecting the dial-up modem Your notebook has a built-in 56K modem that you can use to To connect the modem: 1 Insert one end of the modem cable into the modem jack on your notebook. 2 Insert the other end of the modem cable into a telephone wall jack. Important The modem - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 25
www.gateway.com Connecting to a broadband modem or network Your notebook has a network jack that you can use to connect to a Insert one end of the network cable into the network jack on your notebook. 2 Insert the other end of the network cable into a cable modem, DSL modem, or Ethernet network jack. - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 26
. 2 Press the power button located above the keyboard. 20 Tip For more information about changing the power button mode, see "Changing advanced settings" on page 57. 3 If you are starting your notebook for the first time, follow the on-screen instructions to select the language and time zone and - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 27
www.gateway.com 5 To open your notebook's main menu, click (Start). From that menu, you can run programs and search for files. For more information on using your notebook's menus, see "Using Windows" and "Customizing Windows" in the online User Guide. Waking up your notebook When you have not used - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 28
, press and hold the power button for about five seconds, then release it. Restarting (rebooting) your notebook If your notebook does not respond to keyboard, touchpad, or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 29
notebook turns off: 1. Press and hold the power button for about five seconds, then release it. 2. Unplug the power cord and remove the battery how the keyboard is used. The status indicators are located below the touchpad. Wireless network Caps lock Num lock Hard drive Disc drive Indicator Icon - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 30
Description ■ LED on - drive is in use. ■ LED off - drive is not in use. ■ LED blinking - hard drive is being accessed. ■ LED off - hard drive is not being accessed. Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 31
www.gateway.com Key types The keyboard has several different types of keys. Some keys perform with other keys to open utilities like F (Search utility), R (Run utility), and E (Computer window). Application key Press this key for quick access to shortcut menus and help assistants in Windows. - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 32
" in the online User Guide. Warning: Radio frequency wireless projector must be plugged into the monitor port on your notebook) ■ Both displays at the same time For more information -left corner of your display. The box shows the battery charge level, the BIOS version, and whether the optional - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 33
www.gateway.com Press and hold To... FN, then press this system key... Increase Press a third time to return the display to the normal brightness setting. Important: Using this feature will affect battery performance. Play or pause the CD or DVD. Stop playing the CD or DVD. Skip back one CD - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 34
CHAPTER 3: Setting Up and Getting Started Press and hold To... FN, then press this system key... Increase volume. For more information, see "Adjusting the volume" on page 31. Decrease volume. For more information, see "Adjusting the volume" on page 31. Using the EZ Pad touchpad The EZ Pad™ consists - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 35
www.gateway.com When you move your finger on the notebook to connect a USB mouse. Tip For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see "Changing the mouse or touchpad settings" in the online User Guide - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 36
the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. 30 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 37
Center, see "Customizing Windows" in the online user guide. Adjusting the volume You can use the volume control to adjust the overall volume of your notebook. Help For more information about adjusting the volume, click Start, then click Help and Support. Type adjusting volume in the Search Help box - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 38
CHAPTER 3: Setting Up and Getting Started To adjust the volume from Windows: 1 Click (Volume) on the taskbar. The volume control slider opens. 2 Click and drag the slider up to increase volume and down to decrease volume. 3 To mute the volume, click (Mute). To restore volume, click it again. 4 To - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 39
Your Gateway notebook may interference to other devices or services is harmful or perceived as wireless network radio Your notebook may have an IEEE 802.11 radio for communicating with other computers on a wireless Ethernet notebook on a wireless network, see "Wireless Networking" in the online User - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 40
Bluetooth device, such as a printer, scanner, camera, MP3 player, headphone, keyboard, or mouse. To turn the Bluetooth radio on or off: • Press FN + F6. Help For more information about Bluetooth, click Start, then click Help and Support. Type the keyword Bluetooth in the Search Help box, then press - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 41
CHAPTER4 Using Drives and Accessories • Using the CD or DVD drive • Using the memory card reader • Adding and removing a PC Card • Installing a printer or other peripheral device • Viewing the display on a projector or monitor • Viewing the display on a television • - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 42
Using the CD or DVD drive You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this This is - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 43
www.gateway.com If your drive has this logo... ROM/R/RW This is your drive type... Use your drive for... Multi-format double layer DVD±RW drive Installing programs, playing audio CDs, playing DVDs, accessing data, recording music and data to CD-R or CD-RW discs, and recording video and data to - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 44
illegal disc distribution. To be able to play a DVD, the disc's regional code and your DVD drive's regional code must match. The regional code on your DVD drive is determined by your notebook's delivery address. The regional code for the United States and Canada is 1. The regional code for Mexico - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 45
and the arrow on the label pointing towards the notebook. Using a memory card To access a file on a memory card: 1 Click Start, then click My Computer. 2 Double-click the drive letter (for example, the E: drive), then double-click the file name. Removing a memory card Important Do not use the remove - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 46
CHAPTER 4: Using Drives and Accessories Adding and removing a PC Card Your notebook has a PC Card slot (also known as a PCMCIA card slot). This slot accepts one Type II card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot-swapping - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 47
install a printer, scanner, or other peripheral device, see the device documentation and installation instructions. IEEE 1394 and USB ports support plug-and-play and hot swapping, which means that your notebook will usually recognize such a device whenever you plug it into the appropriate port. When - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 48
a USB device Your notebook has four USB ports for connecting devices such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse. Important USB devices may have special installation instructions. See your USB device's installation guide. Important For more information - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 49
gateway.com Viewing the display on a projector or monitor You can use your notebook for giving presentations by connecting an external monitor or projector to your monitor (VGA) port. Your notebook supports about the Windows Mobility Center, see "Customizing Windows" in the online user guide. 43 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 50
CHAPTER 4: Using Drives and Accessories b Click (Change display settings). The Display Settings dialog box opens. c Click monitor 2. d Adjust properties such as Resolution or Colors if necessary. e To use the external monitor or projector as a "mirror" (duplicate) of the notebook display (both - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 51
www.gateway.com Tip For more information about the Windows Mobility Center, see "Customizing Windows" in the online user guide. b Click ( are finished giving the presentation, click Turn off to return to your standard notebook settings. 8 Press FN+F4 to switch between viewing the display on the - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 52
CHAPTER 4: Using Drives and Accessories Viewing the display on a television The S-Video out jack on your notebook lets you view your notebook display on a television screen using a standard S-Video cable. Important The dialog boxes shown in this section are for demonstrative purposes only and may - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 53
an additional battery. Carrying cases Gateway has large-capacity carrying cases if you need additional space for accessories or supplies. Hard drives If you want to increase your internal storage space, try replacing your existing hard drive with a larger drive. See "Replacing the hard drive kit" on - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 54
CHAPTER 4: Using Drives and Accessories USB flash drive Use a USB flash drive for storing files or transferring files to another computer. 48 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 55
CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery • Recalibrating the battery • Extending battery life • Changing notebook power settings 49 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 56
CHAPTER 5: Managing Power Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 57
. While the battery recharges, the battery charge indicator turns on. Changing batteries Replacing the battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to local - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 58
charge is not low, you may need to recalibrate your battery. You should also recalibrate the battery periodically to maintain the accuracy of the battery gauge. To recalibrate the battery: 1 Connect the AC adapter, then turn on your notebook. 2 As soon as it starts and you see a startup screen - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 59
at the location shown on the Customer Care label. For more information, see "Gateway contact information" on page 3. Extending battery life Conserving battery power To conserve power while using the battery to power your notebook: • Dim the display as low as is comfortable. • Remove PC Cards when - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 60
the life of your notebook's battery: • Sleep - while your notebook is in Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off. • Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 61
www.gateway.com • Hybrid Sleep - while your notebook is in Hybrid Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off similar to Sleep mode. The notebook also writes all current memory (RAM) information to the hard drive similar to Hibernate mode. If - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 62
as when the display or hard drive is automatically turned off. You can select one of the defined power plans or create a custom power plan. Three power plans are pre-defined for you: • Balanced - This is the default power plan which balances performance and battery life. • Power saver - This power - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 63
www.gateway.com 2 Click (Change power settings). The Select a power plan window opens. 3 Select changes. Help For more information about changing the power plan, click Start, then click Help and Support. Type the keyword power plan in the Search Help box, then press ENTER. Changing advanced settings - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 64
changing the power management settings, click Start, then click Help and Support. Type the keyword power management in the Search Help box, values to On for On battery and Plugged in. Help For more information about hybrid sleep, click Start, then click Help and Support. Type the keyword hybrid in - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 65
CHAPTER6 Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips 59 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 66
it from sliding around in overhead bins and car trunks. Traveling by air • Do not check your notebook as luggage. • Charge the battery in case airport security asks you to start your notebook. • Have your notebook hand-inspected or sent through the X-ray scanner, but never carry it through the metal - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 67
www.gateway.com Radio frequency wireless connections Important If your notebook came equipped with an internal embedded wireless computer to your notebook before you travel. • If you need to access your desktop computer files from your notebook while traveling, set up your desktop computer for - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 68
Gateway for service. To create a startup password: 1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Security menu, highlight Set Supervisor Password, then press ENTER and follow the instructions about TPM, see the online User Guide. 62 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 69
press ENTER. 7 When you start your computer, you are prompted to enter the user password you set in Step 3. • Review the information in "Protecting your notebook" in the online User Guide. Power • Take your AC power adapter to recharge the battery. If you are traveling internationally, take power - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 70
company to learn about emergency travel assistance if your notebook is lost or damaged. • Take your recovery discs in case you need to install an additional driver or software. Tip For more information about installing drivers or Gateway provided software, see "Recovering specific files and software - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 71
CHAPTER7 Maintaining Your Notebook • Caring for your notebook • Cleaning your notebook • Cleaning CDs or DVDs • System recovery options 65 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 72
strong, is not made to support extra weight. • When transporting your notebook, we recommend that you put it in a carrying case. • Keep your notebook away from magnetic fields. Magnetic fields can erase data on hard drives. • Never turn off your notebook when the drive indicator is on because data - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 73
attempt to clean dust from the inside of your notebook with the exception of the memory bay. Tip You may want to occasionally open the memory bay door and remove dust and lint using an aerosol can of air. Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 74
to replace it. A replacement keyboard may not be covered by your warranty. Cleaning the notebook screen Caution A notebook LCD screen is made of recovery options Most notebook problems can be solved by following the information in "Troubleshooting" on page 81 or at www.gateway.com. Problem-solving - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 75
pre-installed on your system, you need to follow that software's installation instructions. To recover specific drivers and software: 1 Click (Start), All Programs, then click Gateway Recovery. The Gateway Recovery Center opens. 2 Click on the appropriate recovery option, then follow the on-screen - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 76
DVD drive, then restart your notebook. 2 When the prompt "Press any key to boot from CD or DVD" appears, press any key on your keyboard. A list of valid boot devices appears. 3 Press the arrow keys to select the drive containing the Windows DVD, then press ENTER and follow the on-screen instructions - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 77
CHAPTER8 Upgrading Your Notebook • Preventing static electricity discharge • Adding or replacing memory modules • Replacing the hard drive kit 71 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 78
Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, unplug the power cord, modem cable, and network cable, and remove the battery before opening the case. Warning To prevent risk of electric shock, do not insert - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 79
.com Adding or replacing memory modules Important Use only memory modules designed for your Gateway notebook. Tools You need a small Phillips screwdriver to replace memory modules. Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 80
CHAPTER 8: Upgrading Your Notebook 6 Remove the keyboard screw. Tip The screw hole is marked with a K. Screw 7 Loosen the six memory bay cover screws (these screws cannot be removed). Screw Screw Screw Screw Screw Screw 74 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 81
.gateway.com 8 Use the thumb notch to lift the memory bay cover, then remove it. Be careful not to break off the tabs located on the end of the cover opposite the thumb notch. Thumb notch 9 If you are removing a module, gently press outward on the clip at each end of the memory - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 82
in the module lines up with the tab in the memory bay. 12 Replace the memory bay cover, then tighten the cover screws. 13 Replace the keyboard screw. Tip The screw hole is marked with a K. 14 Insert the battery, then turn your notebook over. 15 Connect the power adapter, modem cable, and network - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 83
drive with a higher-capacity drive. Hard drive bay To replace the hard drive kit: 1 Create a Drivers and Applications Recovery disc using the Gateway Recovery Center. 2 Back up any data you want to transfer to the new hard drive. For more information, see "Backing up files" in the online User Guide - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 84
Your Notebook 8 Remove the two hard drive bay cover screws. Screw Screw 9 Slide the hard drive bay cover, then remove it. The hard drive is attached to the back of the cover. 10 If your new hard drive already includes the hard drive cover, go to Step 15. -ORIf you need to move the hard drive cover - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 85
the screw holes line up. 14 Replace the screws that secure the cover to the drive. 15 Slide the new hard drive kit into your notebook, then replace the cover screws. 16 Insert the battery, then turn your notebook over. 17 Connect the power adapter, modem cable, and network cable, then turn on your - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 86
CHAPTER 8: Upgrading Your Notebook 19 When the prompt "Press any key to boot from CD or DVD" appears, press any key on your keyboard and follow the on-screen instructions. As part of the process you may be prompted to insert your Drivers and Applications Recovery disc. 20 Reconnect all peripheral - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 87
CHAPTER9 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support 81 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 88
you remove the memory bay or hard drive bay cover, make sure that you replace the cover, reinstall any screws, then replace the battery before you start your notebook. Help For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in the - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 89
notebook on with the notebook plugged in and the battery removed, then try turning the notebook on with the notebook unplugged and the battery installed. • If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. • Make sure that your hard drive - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 90
CHAPTER 9: Troubleshooting Diskette drive (external) The diskette drive is not recognized • Shut down and restart your notebook. You see an " using the diskette again. For instructions on running Error checking, see "Checking the hard drive for errors" in the online User Guide. You see a "Non-system - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 91
instructions on changing the display settings, see "Adjusting the screen and desktop settings" in the online User Guide. • Move your notebook these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 92
are flawed and cannot be read by the drive. • Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc. For more information, see - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 93
www.gateway.com • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers. For more information, see "Recovering specific files and software" on page 69. A DVD movie will not play • Make sure that the label or side - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 94
Help box, then press ENTER. You see a "Data error" message This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" in the online User Guide. 88 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 95
www.gateway.com The hard drive cannot be accessed, or you see a "General failure reading drive C" error message • If a diskette is in an external diskette drive, eject it and restart your notebook. • Make sure that the hard drive is installed correctly. Remove it, firmly reinsert it, then restart - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 96
notebook People are sending you e-mail messages, but you have not received any mail • Click the receive button in your e-mail program. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. Keyboard A keyboard character - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 97
keyboard does not work after it dries, you may need to replace it. Media Center To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www.gateway video signal coming into the Media Center computer has an affect on the video quality - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 98
computer video display. • Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. Gateway the online User Guide. Help For more information about adjusting display settings, click Start, then click Help and Support. Type the keyword - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 99
www.gateway.com • Size of display device-Small computer monitors for standard computer applications are generally TV-Newer TVs usually have more advanced features, produce a better quality picture, and support higher screen resolutions. The Media Center video display will likely be better on a newer - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 100
(such as PowerDVD). The non-Media Center computer must also have Windows Vista or Windows XP with Service Pack (SP) 1 or 2, Windows Media a memory module is failing. Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 101
www.gateway.com Memory card reader Drive letter for the memory card slot does not appear in the My Computer window • Reboot your notebook. Modem (cable or DSL) The modem does not connect • Make sure that the modem cable is plugged into the Ethernet network jack and not the - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 102
9: Troubleshooting To line noise (scratchy, crackling, or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, wall jack are secure. You can also call your telephone service and have the telephone line checked for noise or low line - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 103
www.gateway.com You cannot connect to the Internet • The ISP may be having technical difficulties. Contact your ISP for technical support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting information under " - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 104
or the modem has failed to respond, the modem did not pass diagnostics. Help For more information about modem troubleshooting, click Start, then click Help and Support. Type the keyword modem troubleshooting in the Search Help box, then press ENTER. The modem is noisy when it dials and connects When - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 105
Start, then click Help and Support. Type the keyword network troubleshooting in the Search Help box, then press ENTER. You cannot see the other computers on your wired Ethernet network • Make sure that your Ethernet cable is plugged into the Ethernet jack on your notebook. Make sure that the other - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 106
Troubleshooting • Make sure that all computers are using the same Subnet Mask. • If you assigned IP addresses to the computers, make sure that all computers and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 107
from the domain and your computer account disabled. Contact your company computer department or network administrator for more information. • Every home network is unique. See the documentation that came with your network equipment for troubleshooting information. Networks (wireless) You turned - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 108
Troubleshooting 2 Click View status for the network connection. The Wireless Network Connection Status dialog box opens. The meter shows the signal strength for wireless networking on your computer if other computers with the same network name are within range of your computer Service Provider - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 109
secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your notebook is having problems • Make sure that you have correctly installed required software for the PC Card - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 110
using power management settings, see "Changing notebook power settings" on page 56. • Make sure that the battery is installed correctly. Tip For instructions on inserting your battery, see "Changing batteries" on page 51. • Make sure that the battery is fully recharged. Tip For more information - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 111
gateway.com Printer Help For more information about printer troubleshooting, click Start, then click Help and Support. Type the keyword printer troubleshooting printer and your notebook. Make sure that driver. See the guide that came with your printer for instructions on installing the printer driver - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 112
, then click Help and Support. Type the keyword sound troubleshooting in the Search Help box, then press ENTER. You are not getting sound from the built-in speakers • Make sure that headphones are not plugged into the headphone jack. • Make sure that the volume control on your notebook is turned up - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 113
www.gateway.com Touchpad Touchpad is not working • Make sure the touchpad is turned on. For more information, see "Changing touchpad settings" in the online User Guide. The notebook is not responding when you click or tap on the touchpad • Turn on the touchpad. For instructions on how to adjust the - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 114
CHAPTER 9: Troubleshooting Telephone support Before calling Gateway Customer Care If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 115
APPENDIXA Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices 109 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 116
Some notebooks have a replaceable CMOS battery on the system board. There is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer's instructions. 110 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 117
instructions are followed. • The notebook was dropped or the cabinet is damaged. • The notebook performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway of interference to other devices or services is harmful or perceived as harmful, - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 118
the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna other than the one provided with the notebook. Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio transmitter - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 119
and used in accordance with the instructions, may cause harmful interference to radio notebook properly according to federal, state and local laws. Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Product: • MA3 • MA7 This device complies with Part - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 120
modular jack which is Part 68-compliant. See installation instructions for details. The Ringer service may be required. The telephone company may request that you disconnect the equipment until the problem it unlawful for any person to use a computer or other electronic device to send any message - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 121
device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna other than provide with the notebook. Caution The 802.11A radio LAN your notebook may have been equipped with operates in the same - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 122
The equipment must also be installed using an acceptable method of connection. In some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The customer should be aware that compliance with the above conditions may not - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 123
. Should the unit ever need servicing, contact an authorized service location. EPA ENERGY STAR ENERGY STAR As an ENERGY STAR® Partner, Gateway has determined that this product meets the ENERGY STAR guidelines for energy efficiency when used with a computer equipped with a Display Power Management - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 124
Drive Irvine, CA 92618 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual notebook has a DVD drive - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 125
51 release latch 10 replacing 51 bays battery 51 hard drive 10 memory 10, 73 BIOS Setup utility 52 memory card 39 inserting PC Card 40 memory card slot 8 memory cards supported 39 PC Card slot 8 removing memory card 39 removing PC Card 40 slots 39, 40 troubleshooting memory card 95 troubleshooting - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 126
Index carrying case 47 CD cleaning 68 inserting 38 CD drive See DVD drive cellular phone memory cards 39 Certificate of Authenticity 3 cleaning audio CD 68 case 67 CD 68 DVD 68 keyboard 67 LCD panel 68 notebook exterior 67 screen 68 clicking 30 closing unresponsive program 22 connecting AC adapter - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 127
88 Firewire port 8, 41 Fn key 25, 26 folders opening 30 function keys 25 G Gateway model number 3 serial number 3 Support 3 H hard drive bay 10 indicator 24 installing 77 purchasing 47 replacing 77 troubleshooting 88 headphone jack 6 Hibernate mode 54 hot-swapping 40, 41 Hybrid Sleep mode 26, 55 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 128
printer 47 installing battery 51 devices 41 digital camera 41 digital video camera 41 hard drive 77 memory 73 PC Card 40 peripheral devices 41 printer 41 scanner 41 Internet troubleshooting 89, 97 J jacks See connections K Kensington cable lock 62 lock slot 7 key combinations 26 keyboard buttons 24 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 129
6 notebook 6 programs 30 shortcut menu 30 P password 62, 103 startup 62 supervisor 62 user 63 PC Card adding 40 eject button 40 inserting 40 installing 40 removing 40 slot 40 troubleshooting 103 PCMCIA card See PC Card PDA memory cards 39 peripheral devices 41 Plug and Play devices IEEE 1394 support - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 130
RAM See memory rebooting notebook 22 recalibrating battery 52 recharging battery 51 replacing See installing resetting notebook 22 restarting notebook 22 right-clicking 30 S safety avoiding repetitive strain 15 caring for notebook 66 general precautions 110 guidelines for troubleshooting 82 posture - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 131
, 31 troubleshooting 106 speakers built-in 6 jack 6 SpeedStep technology 56 starting notebook 20 programs 30 startup password 62 static electricity 72 status indicators battery charge 6, 50 Caps Lock 23 CD drive 24 disc drive 24 diskette drive 24 drive activity 24 DVD drive 24 hard drive 24 location - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 132
42 volume adjusting 28, 31 adjusting modem 98 controls 31 muting 27, 31 system keys 28 troubleshooting 106 W waking up notebook 21 Windows key 25 Product Key Code 3 wired Ethernet troubleshooting 99 wireless Ethernet using while traveling 61 wireless network button 26 turning off 33 turning on 33 - Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 133
- Gateway ML6703 | 8511884 - Gateway Notebook Reference Guide for Windows Vista - Page 134
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