Gateway NV-42 Service Guide

Gateway NV-42 Manual

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  • Gateway NV-42 | Service Guide - Page 1
    Gateway NV42 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
  • Gateway NV-42 | Service Guide - Page 2
    Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates II
  • Gateway NV-42 | Service Guide - Page 3
    optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject , or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any
  • Gateway NV-42 | Service Guide - Page 4
    Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not
  • Gateway NV-42 | Service Guide - Page 5
    and the product it supports, please read the following general information. 1. This Service Guide provides you with all reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part
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    VI
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    13 Key Types 13 Windows Keys 14 System Keys 15 Hardware Specifications and Configurations 16 System Utilities 25 BIOS Setup Utility 25 Navigating the BIOS Utility 25 Gateway NV42 AMD BIOS 26 Information 26 Main 28 Advanced 29 Security 30 Boot 33 Exit 34 BIOS Flash Utility 35 Using
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    128 Replacing the DIMM Module 130 Replacing the ODD module 130 Replacing the Lower Covers 133 Replacing the Battery 133 Troubleshooting 135 Common Problems 135 Power On Issue 136 No Display Issue 137 Random Loss of BIOS Settings 139 LCD Failure 139 Built-In Keyboard Failure 140 VIII
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    BIOS Recovery by Crisis Disk 154 FRU (Field Replaceable Unit) List 155 Gateway NV42 Exploded Diagrams 156 Main Assembly 156 LCD Assembly 157 Gateway NV42 FRU List 158 Screw List 164 Model Definition and Configuration 166 Gateway NV42 Series 166 Test Compatible Components 169 Windows
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    Table of Contents X
  • Gateway NV-42 | Service Guide - Page 11
    2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules Display • • • 14" HD 1366 x 768 pixel resolution, high-brightness (220-nit) Gateway Ultrabright™ TFT LCD, supporting simultaneous multi-window viewing 16:9 aspect ratio 8 ms response time Storage subsystem • 120/160/250/320
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    keys, four cursor keys, Windows® key, international language support • Capacitive-touch launch keys: Gateway PowerSave, Gateway MyBackup, touchpad lock, Wi-Fi®, volume up/down/mute I/O interface • Media card reader • Three USB 2.0 ports • HDMI™ port with HDCP support • External display (VGA) port
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    • Modem (RJ-11) port • DC-in jack for AC adapter Environment • Temperature: • Operating: 5 °C to 35 °C (41 °F to 95 °F) • Non-operating: -20 °C to 65 °C (-4 °F to 149°F) • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% Chapter 1 3
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    System Block Diagram DDRII-SODIMM1 +1.8VSUS +SMDDR_VREF PG 7,8 DDR II 667 MHZ AMD S1g1 DDRII-SODIMM2 +1.8VSUS +SMDDR_VREF PG 7,8 CPU THERMAL SENSOR +3V PG 8 LVDS Panel(LED) +3V VIN PG 18 Side port PG 9 LVDS(1ch) Caspian Processor +1.2V +2.5V (638 S1g1 socket) +1.8VSUS VCC_CORE
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    Gateway Notebook tour This section contains information about the external features and MP3 player, PDA, or cellular telephone into the memory card reader. The memory card reader supports Memory Stick®, Memory Stick Pro®, Mini Secure Digital®, MultiMediaCard™, RSMultiMediaCard™, Secure Digital™, and
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    Microphone jack Headphone jack HDMI HDMI out jack (optional) Description Secure your notebook to an object by connecting a Kensington cable lock to this slot. Helps are plugged into this jacks. • Headphone with SPDIF support Plug an HDMI device, such as a high definition television, into this optional
  • Gateway NV-42 | Service Guide - Page 17
    . Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode. Icon Item Battery Modem jack (optional) Description Provides power when the notebook is not plugged into AC power. Plug a dial-up modem cable into this optional jack. Power connector Plug the AC
  • Gateway NV-42 | Service Guide - Page 18
    MicroPCI bay Memory bay Hard drive bay Ventilation slots and cooling fan Description Provides power when the notebook is not plugged into AC power. Slide to unlock the battery. Slide to release the battery. MicroPCI modules are located in this bay. Memory modules are located in this bay. The hard
  • Gateway NV-42 | Service Guide - Page 19
    a full-sized, computer keyboard. • LED on - Notebook is on. • LED blinking - Notebook is in Sleep or Hybrid Sleep mode. • LED off - Notebook is off. • LED orange - Battery is fully charged. • LED blinking orange - Battery is charging. • LED blinking red - Battery charge is very low. • LED solid red
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    LCD Panel Microphone Webcam Icon Item Webcam Microphone Description Use to let others see who they are communicating with when making VoIP calls. Use to talk through when making Voice over Internet Protocol (VoIP) calls. 10 Chapter 1
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    indicator Hard drive Caps lock Num lock Bluetooth Description • LED on - Notebook is on. • LED blinking - Notebook is in Sleep or Hybrid Sleep mode. • LED off - Notebook is off. • LED blue - Battery is fully charged. • LED red - Battery is charging. Important: This LED only lights up when your
  • Gateway NV-42 | Service Guide - Page 22
    - and your fingers - dry and clean. The TouchPad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad's responsiveness. 12 Chapter 1
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    Using the Keyboard Your Gateway NV42 has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Function keys/ System keys Navigation keys FN key Windows key Application key Arrow keys Key Types The keyboard has several different types
  • Gateway NV-42 | Service Guide - Page 24
    also be used with other keys to provide a variety of functions: < >: Open or close the Start menu < > + : Display the desktop < > + : Open Windows Explore < > + : Search for a file or folder < > + : Cycle through Sidebar gadgets < > + : Lock your computer (if you are connected
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    Sleep mode. Press the power button to leave Sleep mode. Toggle the notebook display in the following order: • The LCD • An external monitor or projector again to restore the sound. Fn + F8 Fn + F9 Turns the display screen backlight off to save power. Press any key to return. Play/ Pause-Plays
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    power controller and keyboard controller • Integrated RS780MN VGA chip. • Supports the mobile and desktop Athlon 64/Athlon 64FX/ Athlon X2/Sempron 33 38 40 45 52 47 60 67 72 75 92 89 Fan Speed (RPM) SPL Spec (dBA) 2700 28 3000 31 3300 34 3800 37 4000 40 4800 • Throttling 50%:
  • Gateway NV-42 | Service Guide - Page 27
    External resolution/refresh rate Specification Dual independent display support 16.7 million colors • 2048 x 1536: 75/60 Hz • 1920 x 1440: 85/75/60 Hz • 1920 x 1200: 75/60 Hz • 1920 x 1080: 100/85/75/60
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    System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Specification Built in N/A 2 2 GB 4 GB DDR II 800/677Mhz SDRAM memory interface design 800/677Mhz SDRAM System Storage HDD Item
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    Item Data heads 2 Drive Format Disks Spindle speed (RPM) 1 5400 Performance Specifications Buffer size 8 MB Interface SATA Fast data 875 transfer rate (Mbits/sec, max) Media data 300 transfer rate (Mbytes/sec max) DC Power Requirements Voltage tolerance 5V ±5% 4 2 5400 8 MB
  • Gateway NV-42 | Service Guide - Page 30
    Type Performance Specification Transfer rate (MB/ sec) Buffer Memory Read/write speeds Interface Loading mechanism Power Requirement Input Voltage BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Specification 8X DVD-Super Multi double-layer drive 10.8 2MB ·Read: 24X CD-ROM, 24X CD
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    LCD 10.1" Item Vendor/model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Microphone-In.2 stereo ADCs support 16/20/24-bit PCM format recording simultaneously. All DACs supports 16/20/24-bit, 44.1k/48k/96k/192kHz sample rate.All ADCs supports 16/20/24-bit,
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    of keypads Windows logo key Internal & external keyboard work simultaneously Mini Card Item Number Supported Features Bluetooth • Complies with IEEE 802.3, 802.3u, 802.3ab, and • 02.1p • Supports iSCSI boot • FLASH Auto-Sense mode • IPv4 and IPv6 large send offload and checksum • offload (LSO/
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    Features Item Specifications Wireless LAN Type Features Item Battery Item Vendor & model name Battery Type Pack capacity Number of battery cell Package configuration Specification • Embedded USB solution with antenna • Bluetooth 2.0+EDR • Bluetooth control for BT optical mouse • Radio
  • Gateway NV-42 | Service Guide - Page 34
    24 Chapter 1
  • Gateway NV-42 | Service Guide - Page 35
    Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press F2 during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Press F2 to enter setup. The default parameter of F12 Boot Menu is set to "disabled". If you
  • Gateway NV-42 | Service Guide - Page 36
    Gateway NV42 AMD BIOS Information The Information screen displays a summary of your computer hardware information. Phoenix SecureCore(tm) Setup Utility Information Main Advanced Security Boot Exit CPU Type CPU Speed AMD Athlon(tm) Processor TF-20 1600 MHz HDD1 Model Name: HDD1 Serial Number:
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    Parameter UUID Number Description Universally Unique Identifier (UUID) is an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE). Chapter 2 27
  • Gateway NV-42 | Service Guide - Page 38
    The table below describes the parameters in this screen. Parameter System Time System Date Total Memory Video Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Enable Cool 'n' Quiet Description Sets the system time. The hours are displayed with 24hour format. Sets the system date
  • Gateway NV-42 | Service Guide - Page 39
    parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Legacy USB Support LOM Boot Rom OSC Support Cannot_Find_String Processor Assisted Virtualization Description Enables, disables Legacy USB Support. The function allows the BIOS to interact
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    screen contains parameters that help safeguard and protect your computer from unauthorized use. Phoenix SecureCore(tm) Setup Utility Information Main Advanced Security Boot this password protects the BIOS Setup Utility from unauthorized notebook computer to your dealer to reset it. 30 Chapter 2
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    when typing your password because the characters do not appear on the screen. 3. Press Enter. After setting the password, the computer sets the opt to enable the Password on boot parameter. 5. When you are done, press F10 to save the changes and exit the BIOS Setup Utility. Removing a Password
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    6. When you are done, press F10 to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. Setup Notice Changes have been saved. [Continue] The password setting is complete after the user presses Enter. If the current password entered does
  • Gateway NV-42 | Service Guide - Page 43
    , the onboard hard disk drive and the DVD drive in the module bay. Select Boot Devices to select specific devices to support boot. Phoenix SecureCore(tm) Setup Utility Information M a i n Advanced Security B o o t Exit Boot priority order: 1: IDE HDD: WDC WD2500BEVT-22ZCT0-(S1) 2: CD/DVD: HL-DT-ST
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    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Phoenix SecureCore (tm) Setup Utility Information M a i n A d v a n c e d Security B o o t Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item
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    install memory-related drivers (XMS, EMS, DPMI) when you use the Flash16 Utility. NOTE: Please use the AC adaptor power supply when you run the flashit utility. If the battery pack does not contain enough power to finish the BIOS flash, you may not boot the system because the BIOS is not completely
  • Gateway NV-42 | Service Guide - Page 46
    Password Utilities This section provides you with details about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the
  • Gateway NV-42 | Service Guide - Page 47
    through hardware, open the WLAN door and use a metal instrument to short the J1 jumper. Cleaning BIOS Passwords To clean the User or Supervisor passwords using software utilities, perform the following steps: If you key in the wrong BIOS password three times, an error is generated. To reset the
  • Gateway NV-42 | Service Guide - Page 48
    desired password shown on the screen. Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the usage screen. 38 Chapter 2
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    the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending to the operating system (Windows, etc.). To update the DMI Pool, perform the following steps: 1. Boot into DOS. 2. Execute dmitools. The following messages report to screen to confirm
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    value MAC address MAC value length don't care • WriteData= '001122334455'
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    Chapter 2 41
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    42 Chapter 2
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    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat
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    Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery
  • Gateway NV-42 | Service Guide - Page 55
    External Module Disassembly Process External Modules Disassembly Flowchart Turn off system and peripherals power Disconnect power and signal cables from system Rem ove Battery Rem ove Lower Covers Rem ove ODD Rem ove DIMMs Rem ove WLAN Rem ove HDD Screw List Step ODD Module WLAN Module HDD
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    Removing the Battery Pack 1. Turn the computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2). 2 1 46 Chapter 3
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    Removing the Lower Covers 1. See "Removing the Battery Pack" on page 46. 2. Loosen the six captive screws in the Memory and Wireless Covers. 3. Lift the Wireless Cover up to remove. 4. Lift the Memory Cover up to remove. Chapter 3 47
  • Gateway NV-42 | Service Guide - Page 58
    Removing the ODD Module 1. See "Removing the Lower Covers" on page 47. 2. Remove the single screw securing the ODD Module in place. Step ODD Module Size M2.5*6.0 Quantity 1 3. Slide the ODD Module out of the Lower Cover as shown. Screw Type 48 Chapter 3
  • Gateway NV-42 | Service Guide - Page 59
    4. Remove the two screws securing the ODD Bracket to the ODD Module. Step ODD Module Size M2*3 Quantity 2 5. Remove the bracket from the ODD Module. Screw Type 6. Remove the ODD Bezel by rotating the bezel downward, away from the module. Chapter 3 49
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    Removing the DIMM Modules 1. See "Removing the Lower Covers" on page 47. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat for the second DIMM Module. 50 Chapter 3
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    Removing the WLAN Module 1. See "Removing the Lower Covers" on page 47. 2. Disconnect the antenna cables from the WLAN Module. IMPORTANT:The black cable attaches to the Main terminal and the white cable attaches to the AUX terminal. 3. Move the antennas away and remove the single screw on the WLAN
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    4. Detach the WLAN Module from the WLAN socket. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage. 52 Chapter 3
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    Removing the HDD Module 1. See "Removing the Lower Covers" on page 47. 2. Remove the two screws securing the HDD to the Lower Cover. Step HDD Module Size M2.5*6.0 Quantity 2 Screw Type 3. Slide the HDD Module in the direction of the arrow to disconnect the interface. Chapter 3 53
  • Gateway NV-42 | Service Guide - Page 64
    4. Lift the HDD Module clear of the Lower Cover as shown. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 5. Remove the two screws securing the HDD to the Carrier. Step HDD Module Size M3*3 Quantity 2 6. Remove the HDD from the Carrier as
  • Gateway NV-42 | Service Guide - Page 65
    ove Keyboard Rem ove LCD Module Upper Cover Rem ove Upper Cover Lower Cover Rem ove TouchPad FFC Rem ove Speaker Module Rem ove RTC Battery Rem ove Modem Module Rem ove USB Board Rem ove Bluetooth Rem ove Mainboard Rem ove Thermal Module Screw List Step Switch Cover LCD Module
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    of the Switch Cover cannot be replaced individually. If the Media Board malfunctions, replace the entire Switch Cover assembly. 1. See "Removing the Battery Pack" on page 46. 2. Remove the three screws securing the Switch Cover to the Upper Cover. Step Switch Cover Size M2.5*6.0 Quantity
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    5. Turn the computer over rotate the Switch Cover as shown to expose the underside. IMPORTANT:Do not remove the Switch Cover from the Upper Cover; the Media Board FFC is still attached to the Switch Cover. 6. Open the FFC locking latch and disconnect the Media Board FFC as shown. 7. Lift the FFC
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    Removing the Keyboard 1. See "Removing the Switch Cover" on page 56. 2. Grasp the Keyboard and lift upward as shown. 3. Turn the Keyboard over and place it on the TouchPad area as shown. 4. Lift the Keyboard FFC securing latch as shown. 5. Disconnect the FFC and remove the Keyboard. 58 Chapter 3
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    6. Lift the Switch Cover FFC securing latch as shown. 7. Remove the Switch Cover FFC from the Upper Cover. Chapter 3 59
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    Removing the LCD Module 1. See "Removing the Keyboard" on page 58. 2. Turn the computer over. Remove the two screws securing the LCD Module to Lower Cover. 3. Remove the Antenna cables from the cable channel as shown. Ensure that the cables are free from all clips. 4. Carefully pull the Antenna
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    5. Turn the computer over and remove the Antennas from the Upper Cover cable channel. Ensure that the cables are free from all clips all the way to the hinge well. 6. Disconnect the Power Board cable from the Mainboard. 7. Remove the Power Board cable from the Upper Cover cable channel. Ensure that
  • Gateway NV-42 | Service Guide - Page 72
    8. Disconnect the LVDS cable from the Mainboard. 9. Disconnect the Microphone cable from the Mainboard. 10. Remove the LVDS and Microphone cables from the Upper Cover cable channel. Ensure that the cables are free from all clips all the way to the hinge well. 62 Chapter 3
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    11. Remove the four screws securing the LCD Module to the Upper Cover. Step LCD Module Size M2.5*6.0 Quantity 4 Screw Type IMPORTANT:Ensure all cables are clear of the lower cover before removing the LCD module. 12. Grasp the module with both hands and lift upwards. Chapter 3 63
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    Removing the Upper Cover 1. See "Removing the LCD Module" on page 60. 2. Turn the computer over. Remove the eight securing screws. Step Upper Cover Size M2.5*6.0 Quantity 8 Screw Type 3. Turn the computer over and disconnect the following cables from the Mainboard. B A 64 Chapter 3
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    4. Open the FFC securing latch and disconnect A as shown. 5. Disconnect B as shown. 6. Remove the nine screws securing the Upper Cover. Step Upper Cover Size M2.5*6.0 Quantity 10 Screw Type Chapter 3 65
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    7. Lift the Upper Cover clear of the computer as shown. 66 Chapter 3
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    Removing the Speaker Modules CAUTION: Select models include speaker pads to reduce sound vibration. Do not remove these pads during disassembly. 1. See "Removing the Upper Cover" on page 64. 2. Lift the plastic covering away from the Upper Cover to expose the Speaker cables. 3. Remove the Speaker
  • Gateway NV-42 | Service Guide - Page 78
    68 Chapter 3
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    5. Remove the cable from the left side cable channel. Ensure that the cable is free from all cable clips. 6. Remove the four securing screws from the Speaker Modules. Step Speaker Modules Size M2*3 Quantity 4 Screw Type Chapter 3 69
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    7. Lift the Speaker Modules clear of the Upper Cover. 70 Chapter 3
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    Removing the TouchPad FFC IMPORTANT:It is not possible to remove the TouchPad individually. If the TouchPad malfunctions, follow the disassembly steps to remove any additional components on the Upper Cover and replace the entire Upper Cover. 1. See "Removing the Upper Cover" on page 64. 2. Open the
  • Gateway NV-42 | Service Guide - Page 82
    Removing the Modem Board 1. See "Removing the Upper Cover" on page 64. 2. Remove the two securing screws from the Modem Board. Step Modem Board Size M2*3 Quantity 2 Screw Type 3. Lift the Modem Board clear of the Lower Cover. IMPORTANT:Do not remove the Modem from the Lower Cover; the Modem
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    4. Turn the Modem Board over and disconnect the Modem cable as shown. 5. Remove the Modem Board from the Lower Cover. Chapter 3 73
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    Removing the Bluetooth Module 1. See "Removing the Upper Cover" on page 64. 2. Disconnect the Bluetooth cable from the Mainboard. 3. Remove the Bluetooth cable from the cable channel as shown. 4. Lift the Bluetooth Module upward to disengage the adhesive holding the module in place. 74 Chapter 3
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    5. Disconnect the Bluetooth cable from the module. Chapter 3 75
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    Removing the USB Board 1. See "Removing the Upper Cover" on page 64. 2. Remove the single screws securing the USB Board to the Lower Cover. Step USB Board Size M2*3 Quantity 1 3. Lift the USB Board clear of the Lower Cover. Screw Type 76 Chapter 3
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    4. Turn the USB Board over and disconnect the USB cable from the board. Chapter 3 77
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    Removing the Mainboard 1. See "Removing the LCD Module" on page 60. 2. See "Removing the Modem Board" on page 72. 3. See "Removing the Bluetooth Module" on page 74. 4. Remove the USB cable from the cable channel. Ensure that the cable is free from all cable clips. 5. Remove the single screw
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    6. Lift the Mainboard right side first as shown and remove it from the Lower Cover. 7. Disconnect the USB Board cable from the Mainboard as shown. Chapter 3 79
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    Removing the RTC Battery IMPORTANT:Follow local regulations for disposal of all batteries. 1. See "Removing the Upper Cover" on page 64. 2. Turn the Mainboard over and locate the RTC Battery. 3. Carefully bend back the plastic arm using a pair of plastic tweezers. With your opposite hand, lift out
  • Gateway NV-42 | Service Guide - Page 91
    five captive screws in the Thermal Module in numerical order from 5 to 1. NOTE: The Thermal Module is secured with six screws on models with VGA support. 5 4 2 1 3 6 4. Disconnect the Fan power cable from the Mainboard. 5. Lift the Thermal Module clear of the Mainboard. Chapter 3 81
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    Removing the CPU 1. See "Removing the Thermal Module" on page 81. 2. Using a flat bladed screw driver, rotate the CPU screw 180° to release the CPU from the socket. 3. Lift the CPU clear of the socket. 82 Chapter 3
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    LCD Module Disassembly Process IMPORTANT:Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. LCD Module Disassembly Flowchart
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    Removing the LCD Bezel 1. See "Removing the LCD Module" on page 60. 2. Remove the six screw caps and screws from the LCD Bezel. Step LCD Bezel Size M2.5*6.0 Quantity 6 3. Remove the two securing screw from the hinges as shown. Screw Type Step LCD Bezel Size M2*3 Quantity 2 Screw Type 84
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    4. Starting from the inside top edge, pry the Bezel away from the panel. Continue moving down the sides until the Bezel is removed. If necessary, use a plastic pry to release the corners of the Bezel. 5. Lift up the Bezel and remove it from the LCD Module. Chapter 3 85
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    Removing the Camera Board 1. See "Removing the LCD Bezel" on page 84. 2. Remove the Camera Board from the LCD Module. 3. Disconnect the cable from the Camera Board as shown. 86 Chapter 3
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    Removing the LCD Panel 1. See "Removing the Camera Board" on page 86. 2. Remove the four securing screws from the LCD Panel. Step LCD Panel Size M2*3.5 Quantity 4 3. Disconnect the Microphone connector as shown. Screw Type Chapter 3 87
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    4. Remove the LCD Panel rear edge first. Place it on a clean surface. 88 Chapter 3
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    Removing the LCD Brackets and FPC Cable 1. See "Removing the LCD Panel" on page 87. 2. Remove the four securing screws (two each side) from the LCD Panel brackets. Step LCD Brackets Size M2*3 Quantity 4 3. Remove the brackets from the LCD Panel. Screw Type Chapter 3 89
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    4. Carefully lift the adhesive tape protecting the cable connector. 5. Carefully lift the adhesive tape securing the cable to the panel. 6. Disconnect the cable from the LCD panel as shown. 90 Chapter 3
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    Removing the Power Board 1. See "Removing the LCD Panel" on page 87. 2. Lift the Power Board from the right LCD Hinge as shown. 3. Disconnect the cable from the Power Board connector. Chapter 3 91
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    Removing the Microphone Module 1. See "Removing the LCD Bezel" on page 84. 2. Lift the Microphone cable to detach the adhesive securing it in place. 3. Lift the adhesive strip securing the Microphone Module to the LCD Module. 4. Remove the Microphone from the LCD Module. 92 Chapter 3
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    Removing the Antennas 1. See "Removing the LCD Panel" on page 87. 2. Lift all the adhesive tabs securing the left and right Antenna cables in place. 3. Lift the adhesive pad securing the left Antenna pad to the module. Carefully pry up the Antenna pad, as shown, and remove the pad from the LCD
  • Gateway NV-42 | Service Guide - Page 104
    4. Lift the adhesive pad securing the right Antenna pad to the module. Carefully pry up the Antenna pad, as shown, and remove the pad from the LCD Module. IMPORTANT:A strong adhesive is used to secure the Antenna pad in place. Take care not to bend the pad during removal. 94 Chapter 3
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    LCD Module Reassembly Procedure Replacing the Antennas 1. Replace the WLAN Antenna cable as shown, using all available cable clips. 2. Replace the adhesive tape to secure the WLAN cable in place. 3. Replace the adhesive tape securing the WLAN Antenna pad. 4. Repeat the procedure for the other
  • Gateway NV-42 | Service Guide - Page 106
    5. The LCD Module appears as follows when the WLAN Antennas are correctly installed. Replacing the Microphone Board 1. Place the Microphone in the LCD Module and press down to secure it in place. 2. Adhere the microphone cable to the back of the LCD panel as shown below. 96 Chapter 3
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    Replacing the Power Board 3. Connect the cable to the Power Board connector. 4. Insert the Power Board into the right LCD Hinge as shown. Chapter 3 97
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    Replacing the LCD Brackets and FPC Cable Step Size Quantity LCD Brackets M2*3 4 Screw Type 1. Insert the LCD Cable into the panel connector as shown. 2. Secure the connector by replacing the adhesive strip as shown. 3. Replace the adhesive protection strip as shown. IMPORTANT:Ensure that
  • Gateway NV-42 | Service Guide - Page 109
    4. Align the screw holes and replace the left and right LCD brackets as shown. [ 5. Secure the brackets to the panel using four bracket screws (two each side). Chapter 3 99
  • Gateway NV-42 | Service Guide - Page 110
    Replacing the LCD Panel 1. Insert the LCD Panel rear edge first. 2. Ensure that the WLAN and FPC cables pass through the guide wells as shown and that screw holes are aligned properly. 3. Connect the Microphone connector to the FPC cable as shown. 100 Chapter 3
  • Gateway NV-42 | Service Guide - Page 111
    4. Replace the four securing screws for the LCD Panel. Step LCD Panel Size M2.5*3 Quantity 4 Screw Type Replacing the Camera Board 1. Connect the Camera cable as shown. 2. Ensure that the locating pins are correctly positioned and place the Camera Board in the LCD Module. Press down to secure
  • Gateway NV-42 | Service Guide - Page 112
    Replacing the LCD Bezel 1. Place the Bezel onto the LCD Module starting with the bottom edge. Take care to ensure that the cables are exiting the hinge and are not being pinched by the bezel. 2. Starting from the bottom edge and working up to the top corners, press the Bezel into the panel. 102
  • Gateway NV-42 | Service Guide - Page 113
    3. Replace the two securing screws for the hinges as shown. Step LCD Bezel Size M2*3 Quantity 2 4. Replace the six screws and screw caps for the LCD Bezel. Screw Type Step LCD Bezel Size M2.5*6.0 Quantity 6 Screw Type Chapter 3 103
  • Gateway NV-42 | Service Guide - Page 114
    Main Unit Reassembly Procedure Replacing the CPU 1. Insert the CPU into the socket. Be sure to align the pins correctly. 2. Using a flat bladed screw driver, rotate the CPU screw 180° to lock the CPU into the socket. 104 Chapter 3
  • Gateway NV-42 | Service Guide - Page 115
    , or other approved cleaning agent. 2. Apply a small amount of thermal grease to the centre of the CPU-there is no need to spread the grease manually, the force used during the installation of the Thermal Module is sufficient. 3. Place the Thermal Module on the Mainboard as shown. 4. Connect the Fan
  • Gateway NV-42 | Service Guide - Page 116
    five captive screws in the Thermal Module in numerical order from 1 to 5. NOTE: The Thermal Module is secured with six screws on models with VGA support. 5 4 2 1 3 6 Replacing the RTC Battery 1. Locate the defective RTC battery. The Mainboard must be removed from the Lower Cover to access the
  • Gateway NV-42 | Service Guide - Page 117
    Replacing the Mainboard 1. Insert the Mainboard right side first as shown and insert it into the Lower Cover, making sure to properly align the screw holes. 2. Insert the single screw to secure the Mainboard to the Lower Cover. Step Mainboard Size M2.5*6.0 Quantity 1 Screw Type Chapter 3 107
  • Gateway NV-42 | Service Guide - Page 118
    Replacing the USB Board 1. Connect the USB Board cable to the Mainboard as shown. 2. Insert the USB cable into the cable channel. 3. Connect the USB cable to the board. 108 Chapter 3
  • Gateway NV-42 | Service Guide - Page 119
    4. Turn the USB board over and place into the Lower Cover 5. Insert the single screw to secure the USB Board to the Lower Cover. Step USB Board Size M2*3 Quantity 1 Screw Type Chapter 3 109
  • Gateway NV-42 | Service Guide - Page 120
    Replacing the Bluetooth Module 1. Connect the Bluetooth cable to the module. 2. Replace the adhesive in the lower cover if necessary. 3. Place the Bluetooth Module in the lower cover as shown and press against the adhesive to secure the module in place. 4. Insert the Bluetooth cable into the cable
  • Gateway NV-42 | Service Guide - Page 121
    5. Connect the Bluetooth cable to the Mainboard. Replacing the Modem Board 1. Connect the Modem cable as shown. 2. Flip the Modem Board over and set into the Lower Cover. Chapter 3 111
  • Gateway NV-42 | Service Guide - Page 122
    3. Secure the modem board in place using two screws. Step Modem Board Size M2*3 Quantity 2 Screw Type Replacing the TouchPad FFC IMPORTANT:It is not possible to remove the TouchPad individually. If the TouchPad malfunctions, follow the disassembly steps to remove any additional components on
  • Gateway NV-42 | Service Guide - Page 123
    2. Connect the FFC as shown and close the TouchPad FFC locking latch. Replacing the Speaker Modules IMPORTANT:Follow the instructions in "Removing the Upper Cover" on page 64 to access the speaker modules. 1. Place the Speakers on the underside of the Upper Cover, taking care
  • Gateway NV-42 | Service Guide - Page 124
    2. Replace the four securing screws for the Speaker Modules. Step Speaker Modules Size M2*3 Quantity 4 Screw Type 114 Chapter 3
  • Gateway NV-42 | Service Guide - Page 125
    3. Insert the left speaker cable into the left side cable channel. 4. Insert the right speaker cable into the right side cable channel. 5. Insert the Speaker cables into the center cable channel. Chapter 3 115
  • Gateway NV-42 | Service Guide - Page 126
    6. Replace the plastic covering on the Upper Cover. Replacing the Upper Cover 1. Place the Upper Cover onto the Lower Cover assembly as shown. 116 Chapter 3
  • Gateway NV-42 | Service Guide - Page 127
    2. Replace the nine screws to secure the Upper Cover. Step Upper Cover Size M2.5*6.0 Quantity 10 3. Reconnect the following cables to the Mainboard. Screw Type B A 4. Open the FFC securing latch and connect A as shown. Chapter 3 117
  • Gateway NV-42 | Service Guide - Page 128
    5. Connect B as shown. 6. Turn the computer over. Replace the eight securing screws. Step Upper Cover Size M2.5*6.0 Quantity 8 Screw Type 118 Chapter 3
  • Gateway NV-42 | Service Guide - Page 129
    Replacing the LCD Module 1. Insert the module into the Main Unit, taking care to align the mounting pins with the sockets on the main unit. 2. Insert the four screws to secure the LCD Module to the Upper Cover. Step LCD Module Size M2.5*6.0 Quantity 4 Screw Type IMPORTANT:Ensure all cables are
  • Gateway NV-42 | Service Guide - Page 130
    3. Insert the LVDS/Microphone cable into the Upper Cover cable channel. 4. Connect the Microphone/Camera connector to the Mainboard. 5. Connect the LVDS cable to the Mainboard. 120 Chapter 3
  • Gateway NV-42 | Service Guide - Page 131
    6. Insert the Power Board cable into the Upper Cover cable channel. 7. Connect the Power Board cable to the Mainboard. 8. Turn the computer over and insert the Antennas into the Upper Cover cable channel. Chapter 3 121
  • Gateway NV-42 | Service Guide - Page 132
    9. Carefully push the Antenna cables through to the underside of the computer. 10. Insert the Antenna cables into the cable channel as shown. 11. Turn the computer over. Replace the two screws to secure the LCD Module to the Lower Cover. 122 Chapter 3
  • Gateway NV-42 | Service Guide - Page 133
    Replacing the Keyboard 1. Turn the Keyboard over and place it on the TouchPad area as shown. 2. Connect the Keyboard FFC and push down on the Keyboard FFC securing latch as shown. 3. . Insert the Switch Cover FFC into the Mainboard. Chapter 3 123
  • Gateway NV-42 | Service Guide - Page 134
    4. Push down on the Switch Cover FFC securing latch as shown. 5. Flip the Keyboard over and push into place. Replacing the Switch Cover IMPORTANT:The Media Board attached to the underside of the Switch Cover cannot be replaced individually. If the Media Board malfunctions, replace the entire Switch
  • Gateway NV-42 | Service Guide - Page 135
    3. Connect the Media Board FFC and close the FFC locking latch as shown. 4. Rotate the Switch Cover and push into place along the top edge. 5. Replace the three screws to secure the Switch Cover to the Upper Cover. Step Switch Cover Size M2.5*6.0 Quantity 3 Screw Type Chapter 3 125
  • Gateway NV-42 | Service Guide - Page 136
    External Module Reassembly Replacing the HDD Module 1. Replace the HDD Carrier as shown. 2. Replace the two screws to secure the HDD to the Carrier. Step HDD Module Size M3*3 Quantity 2 Screw Type 126 Chapter 3
  • Gateway NV-42 | Service Guide - Page 137
    3. Insert the HDD Module into the Lower Cover as shown. 4. Slide the HDD Module in the direction of the arrow to connect the interface. Chapter 3 127
  • Gateway NV-42 | Service Guide - Page 138
    5. Replace the two screws to secure the HDD to the Lower Cover. Step HDD Module Size M2.5*6.0 Quantity 2 Screw Type NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. Replacing the WLAN Module 1. Insert the WLAN Module into the WLAN socket. 128
  • Gateway NV-42 | Service Guide - Page 139
    2. Move the antennas away and insert the single screw on the WLAN Module. Step WLAN Module Size M2*3 Quantity 1 Screw Type 3. Connect the antenna cables to the WLAN Module. IMPORTANT:The black cable attaches to the Main terminal and the white cable attaches to the AUX terminal. Chapter 3 129
  • Gateway NV-42 | Service Guide - Page 140
    Replacing the DIMM Module 1. Insert the DIMM Module in to the DIMM slot. 2. Press the module down to complete the installation. Replacing the ODD module 1. Replace the ODD Bezel by inserting the bottom of the bezel and rotating upwards. 2. Replace the bracket on the ODD Module. 130 Chapter 3
  • Gateway NV-42 | Service Guide - Page 141
    3. Replace the two screws to secure the ODD Bracket to the ODD Module. Step ODD Module Size M2*3 Quantity 2 4. Slide the ODD Module into the Lower Cover as shown. Screw Type Chapter 3 131
  • Gateway NV-42 | Service Guide - Page 142
    5. Replace the single screw to secure the ODD Module in place. Step ODD Module Size M2.5*6.0 Quantity 1 Screw Type 132 Chapter 3
  • Gateway NV-42 | Service Guide - Page 143
    Wireless Cover and press down around the perimeter to snap it in to place. 3. Secure the covers in place with the captive screws. Replacing the Battery 1. Insert the battery pack in to the main unit. 2. Slide the battery lock/unlock latch to the lock position. Chapter 3 133
  • Gateway NV-42 | Service Guide - Page 144
    134 Chapter 3
  • Gateway NV-42 | Service Guide - Page 145
    Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems To Power On Issue Page 136 No Display Issue Page 137 LCD Failure Page 139 Problems Page 146 Undetermined Problems Page 146 4. If the Issue is still not resolved, see "Online Support
  • Gateway NV-42 | Service Guide - Page 146
    correct the problem. Do not replace a non-defective FRUs: Start Check AC/Battery power on OK Check Daughter/B and FFC OK NG Swap AC/Battery OK NG non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point. 5. Remove any recently installed
  • Gateway NV-42 | Service Guide - Page 147
    display, perform the following actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display power by removing the power cable and battery and holding down the power button for
  • Gateway NV-42 | Service Guide - Page 148
    the screen), the LCD is faulty and should be replaced. See "Disassembly Process" on page 44. 4. Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings. NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness
  • Gateway NV-42 | Service Guide - Page 149
    BIOS information, perform the following actions one at a time to correct the problem. 1. If the computer is more than one year old, replace the CMOS battery BIOS, the drive may be defective and should be replaced. 5. Replace the Motherboard. 6. If the Issue is still not resolved, see "Online Support
  • Gateway NV-42 | Service Guide - Page 150
    built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: TouchPad Failure If the TouchPad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 140 Chapter 4
  • Gateway NV-42 | Service Guide - Page 151
    problem. Do not replace a non-defective FRUs: Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem 3. Roll back the audio driver to the previous version, if updated recently. 4. Remove and reinstall the audio driver. 5. Ensure that all
  • Gateway NV-42 | Service Guide - Page 152
    perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform test. 8. If the Issue is still not resolved, see "Online Support Information" on page 185. 142 Chapter 4
  • Gateway NV-42 | Service Guide - Page 153
    the operating system DVD. c. The Install Windows screen displays. Click Next. d. Select Repair your computer. e. The System Recovery Options screen displays. Click Next. f. Select the appropriate operating system, and click Next. NOTE: Click Load Drivers if controller drives are required. g. Select
  • Gateway NV-42 | Service Guide - Page 154
    . Do not replace a non-defective FRUs: Power Button Failure If the Power Button fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Check power switch board to MB cable OK Check power switch board OK Re-assemble the NG power
  • Gateway NV-42 | Service Guide - Page 155
    Run the Event Viewer to check the events log for errors. For more information see Windows Help and Support. 10. Roll back the mouse driver to the previous version if updated recently. 11. Remove and reinstall the mouse driver. 12. Check the Device Manager to determine that: • The device is properly
  • Gateway NV-42 | Service Guide - Page 156
    non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used Battery ackp • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem
  • Gateway NV-42 | Service Guide - Page 157
    Management Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize timer initialization DMA controller initialization Reset Programmable
  • Gateway NV-42 | Service Guide - Page 158
    adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt Press F2 to enter SETUP Disable CPU
  • Gateway NV-42 | Service Guide - Page 159
    system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST
  • Gateway NV-42 | Service Guide - Page 160
    error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize
  • Gateway NV-42 | Service Guide - Page 161
    MMB conn. CN6 K/B FFC conn. CN7 Int. SPK. conn. U4 Acer ID ROM U5 System BIOS U7 EC/KBC CN9 MDC conn. CN10 BT wire conn. PU7 3V/5V PWM IC Item PU1 PU2 PU4 PU5 PU7 CN1 CN2 CN4 CN5 CN7 CN8 Description CPU Core Charger IC C1.8V PWM IC Thermal protection IC 3V/5V PWM IC PWR/B Wire Connector
  • Gateway NV-42 | Service Guide - Page 162
    CN21 HDD Conn CN24 Mini card Conn Item CN11 CN12 CN13 CN14 CN15 CN16 CN18 CN19 CN20 CN21 CN22 CN23 RTC reset RTC battery Description Battery Connector External USB cable connector Fan Connector Memory DIMM Memory DIMM CRT Connector LAN Connector ODD Connector USB Connector Hard drive Connector Ext
  • Gateway NV-42 | Service Guide - Page 163
    for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Item Description G3 Clear CMOS Jumper Location Memory Bay Steps for Clearing BIOS Password Check If users set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask the
  • Gateway NV-42 | Service Guide - Page 164
    BIOS Recovery by Crisis Disk Steps for BIOS Recovery from USB Storage: Before doing this, prepare the Crisis USB key. The Crisis USB key can be made by executing the Crisis Disk program in another system with Windows XP OS. Follow the steps below: 1. Modify the ROM archive file name from Zg5 BIOS to
  • Gateway NV-42 | Service Guide - Page 165
    the FRU (Field Replaceable Unit) listing in global configurations of Gateway NV42. Refer to this chapter whenever ordering for parts to repair a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
  • Gateway NV-42 | Service Guide - Page 166
    Gateway NV42 Exploded Diagrams Main Assembly 1 2 18 17 16 3 15 4 14 5 13 6 7 12 8 Item 33.WB707.004 NI.23600.046 KB.I140G.028 60.WD507.003 50.WB707.003 42.WB707.002 KC.AL002.310 Item 10 11 12 Description HDD Module DIMM Module 55.WFB07.001 18 Battery BT.00607.072 156 Chapter 6
  • Gateway NV-42 | Service Guide - Page 167
    LCD Assembly 1 2 5 6 3 4 Item 1 2 3 4 5 6 Description LCD Bracket_L LCD Panel LCD Cable LCD Module LCD Bracket_R Power Board Cable Part Number 33.WB707.003 LK.14005.006 50.WB707.004 6M.WFB07.001 33.WB707.004 50.WB707.003 Chapter 6 157
  • Gateway NV-42 | Service Guide - Page 168
    Gateway NV42 FRU List Category Description Adapter Battery Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED LF Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow HPA0652R3B 1LF, LV5 LED LF Adapter DELTA 65W 19V 1.7x5.5x11 Yellow SADP-65KB BFJG (OBL) Board Battery SIMPLO AS-2009C Li-Ion 3S2P
  • Gateway NV-42 | Service Guide - Page 169
    WB707.001 60.WB707.002 60.B5307.002 MINI PCI COVER HDD COVER 42.WB707.002 42.WB707.003 CPU/Processor DUMMY SD CARD CPU AMD Athlon L310 PGA 1. PGA 1.6G 512K 638 15W G2 CPU AMD AthlonX2 TK42 1.6G 1M 638 20W G2 42.WF807.003 KC.AL002.310 KC.ATF02.200 KC.ATK02.420 Super Multi Drive TOSHIBA Super-
  • Gateway NV-42 | Service Guide - Page 170
    GP-4T white SJV40 14 87KS White UK Keyboard GATEWAY GP-4T white SJV40 14 87KS White German Keyboard GATEWAY GP-4T white SJV40 14 86KS White Arabic Keyboard GATEWAY GP-4T white SJV40 14 87KS White Belgium Keyboard GATEWAY GP-4T white SJV40 14 87KS White Brazilian Portuguese KB.I140G.028 KB.I140G
  • Gateway NV-42 | Service Guide - Page 171
    GP-4T white SJV40 14 87KS White US w/ Canadian French Keyboard GATEWAY GP-4T Black SJV40 14 86KS Black US International Keyboard GATEWAY GP-4T Black SJV40 14 86KS Black UK Keyboard GATEWAY GP-4T Black SJV40 14 86KS Black German Keyboard GATEWAY GP-4T Black SJV40 14 86KS Black Arabic Acer P/N KB
  • Gateway NV-42 | Service Guide - Page 172
    GP-4T Black SJV40 14 86KS Black Sweden Keyboard GATEWAY GP-4T Black SJV40 14 86KS Black Swiss/G Keyboard GATEWAY GP-4T Black SJV40 14 86KS Black Thailand Keyboard GATEWAY GP-4T Black SJV40 14 86KS Black Turkish Keyboard GATEWAY GP-4T Black SJV40 14 86KS Black US International w/ Hebrew Keyboard
  • Gateway NV-42 | Service Guide - Page 173
    Category Description LCD MODULE ASSY 14.0 IN LED LCD GW K/K W/ ANTENNA*2 CCD Acer P/N 6M.WFB07.001 LED LCD AUO 14" WXGA Glare B140XW01 V0 0A LF 220nit 8ms 500:1 LED LCD SAMSUNG 14" WXGA Glare LTN140AT01G01 LF 220nit 8ms 500:1 LED LCD LPL 14" WXGA Glare LP140WH1-TLA1 LF 220nit 8ms 500:1 LED LCD
  • Gateway NV-42 | Service Guide - Page 174
    .2GB0B.018 60.WD507.003 Speaker SPEAKER 23.WB707.001 Miscellaneous Screw List Category Screw NAMEPLATE - ENNJ31 BLACK NAMEPLATE - NV SERIES BLACK NAMEPLATE - NV SERIES WHITE Description SCREW M2.0X3.5-I-NI-NYLOK SCREW MM25040ICI1 SCREW MM25060IL69 SCREW M2.0*3.0-I-NI-NYLOK SCREW M2.5*6.0-I(BNI
  • Gateway NV-42 | Service Guide - Page 175
    Chapter 6 165
  • Gateway NV-42 | Service Guide - Page 176
    Definition and Configuration Appendix A Gateway NV42 Series Model NV4203 NV4204 NV4201c NV4202i NV4201u NV4201i NV4201v NV4202 NV4201 RO WW WW PA AAP NV4202 LINPUSWWW1 UMACkkM 2*1G/250/BT/6L2.2/5R/ CB_bgn_0.3D_GEk_EN11 NV4201 LINPUSWWW1 UMACkkM 2*2G/500_L/BT/6L2.2/5R/ CB_bgn_0.3D_GEk_EN11 CPU
  • Gateway NV-42 | Service Guide - Page 177
    Model NV4203 NV4204 NV4201c NV4202i NV4201u NV4201i NV4201v NV4202 NV4201 HDD 1(GB) N160GB5.4KS N160GB5.4KS N250GB5.4KS N320GB5.4KS N320GB5.4KS N320GB5.4KS N250GB5.4KS N250GB5.4KS N500GB5.4KS ODD NSM8XS NSM8XS NSM8XS NSM8XS
  • Gateway NV-42 | Service Guide - Page 178
    Appendix A 168
  • Gateway NV-42 | Service Guide - Page 179
    ® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Gateway NV42 series Compatibility Test Report released by the Acer Mobile
  • Gateway NV-42 | Service Guide - Page 180
    Windows XP Environment Test BRAND Adapter DELTA Type 65W DELTA 65W HIPRO 65W DELTA Conexant Conexant CX20561-15Z Conexant Conexant CX20561-15Z Conexant Conexant CX20561-15Z Battery BOM_Name Description ENNJ31_UMA Ckk2 ENNJ31_UMA Ckk2 ENNJ31_UMA Ckk2 ENNJ31_UMA CkkM ENNJ31_UMA CkkM
  • Gateway NV-42 | Service Guide - Page 181
    SIMPLO AS-2009C Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON Battery SANYO AS-2009C Li-Ion 3S2P SANYO 6 cell 4400mAh Main COMMON AS09C31 Battery SIMPLO AS-2009C Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON Battery SIMPLO AS-2009C Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ENNJ31_UMA
  • Gateway NV-42 | Service Guide - Page 182
    BRAND Suyin Type 0.3M DV Chicony 0.3M DV Suyin 0.3M DV Chicony 0.3M DV Suyin 0.3M DV Chicony 0.3M DV Suyin 0.3M DV Chicony 0.3M DV Suyin 0.3M DV Chicony 0.3M DV Card Reader N/A 5 in 1-Build in N/A 5 in 1-Build in N/A 5 in 1-Build in N/A 5 in 1-Build in N/A 5 in 1-Build
  • Gateway NV-42 | Service Guide - Page 183
    BRAND AMD AMD AMD AMD AMD AMD AMD AMD AMD AMD AMD AMD AMD AMD AMD Type AATF20 AATK42 ATL510 AAL310 AATF20 AATK42 AAL310 AATF20 AATK42 AAL310 AATF20 AATK42 AAL310 AATF20 AATK42 BOM_Name ENNJ31_UMA CkkM ENNJ31_UMA CkkM ENNJ31_UMA CkkM ENNJ31_UMA CkkM2 ENNJ31_UMA CkkM2 ENNJ31_UMA CkkM2 NV42_UMACc kM
  • Gateway NV-42 | Service Guide - Page 184
    Brand SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA HGST HGST WD SEAGATE TOSHIBA HGST HGST WD Type N320GB5.4 KS N320GB5.4 KS N320GB5.4 KS N320GB5.4 KS N500GB5.4 KS N500GB5.4 KS N500GB5.4 KS N500GB5.4 KS N160GB5.4 KS N160GB5.4 KS N160GB5.4 KS N160GB5.4 KS
  • Gateway NV-42 | Service Guide - Page 185
    Brand SEAGATE TOSHIBA HGST HGST WD SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA HGST WD SEAGATE Type N500GB5.4 KS N500GB5.4 KS N500GB5.4 KS N500GB5.4 KS N500GB5.4 KS N160GB5.4 KS N160GB5.4 KS N160GB5.4 KS N160GB5.4 KS N250GB5.4 KS N250GB5.4 KS N250GB5.4 KS
  • Gateway NV-42 | Service Guide - Page 186
    Brand TOSHIBA HGST WD SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA HGST Type N160GB5.4 KS N160GB5.4 KS N160GB5.4 KS N250GB5.4 KS N250GB5.4 KS N250GB5.4 KS N250GB5.4 KS N320GB5.4 KS N320GB5.4 KS N320GB5.4 KS N320GB5.4 KS N500GB5.4 KS
  • Gateway NV-42 | Service Guide - Page 187
    Brand WD SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA HGST WD SEAGATE TOSHIBA Appendix B Type N250GB5.4 KS N320GB5.4 KS N320GB5.4 KS N320GB5.4 KS N320GB5.4 KS N500GB5.4 KS N500GB5.4 KS N500GB5.4 KS N500GB5.4 KS N160GB5.4 KS N160GB5
  • Gateway NV-42 | Service Guide - Page 188
    HTS545050B9A300 Panther B SATA LF F/ W:C60F" "HDD WD 2.5"" 5400rpm 500GB WD5000BEVT22ZAT0 ML250 SATA LF F/W:01.01A01" BRAND Keyboard GATEWAY GATEWAY GATEWAY GATEWAY GATEWAY GATEWAY LAN Broadcom Broadcom Broadcom Broadcom Broadcom Broadcom LCD AUO SAMSUNG LPL CMO CMO AUO SAMSUNG SAMSUNG Type GP-4T
  • Gateway NV-42 | Service Guide - Page 189
    BRAND LPL CMO CMO AUO SAMSUNG LPL CMO CMO AUO SAMSUNG LPL CMO CMO AUO SAMSUNG LPL CMO CMO AUO SAMSUNG LPL CMO CMO Memory SAMSUNG Type NLED14WXGAG NLED14WXGAG NLED14WXGAG NLED14WXGAG NLED14WXGAG NLED14WXGAG NLED14WXGAG NLED14WXGAG NLED14WXGAG NLED14WXGAG NLED14WXGAG NLED14WXGAG NLED14WXGAG
  • Gateway NV-42 | Service Guide - Page 190
    BRAND HYNIX Type SO1GBII6 SAMSUNG SO2GBII6 HYNIX SO2GBII6 SAMSUNG SO1GBII6 HYNIX SO1GBII6 SAMSUNG SO2GBII6 HYNIX SO2GBII6 SAMSUNG SO1GBII6 HYNIX SO1GBII6 SAMSUNG SO2GBII6 HYNIX SO2GBII6 SAMSUNG SO1GBII6 HYNIX SO1GBII6 SAMSUNG SO2GBII6 HYNIX SO2GBII6 SAMSUNG SO1GBII6 HYNIX
  • Gateway NV-42 | Service Guide - Page 191
    Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633C LF W/O bezel SATA (HF + Windows 7) ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT20N LF W/O bezel SATA HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT30N LF W/O bezel SATA (HF + Windows 7) ODD SONY Super-Multi DRIVE 12.7mm Tray DL 8X AD-7580S LF W/O bezel
  • Gateway NV-42 | Service Guide - Page 192
    BRAND TOSHIBA Type NSM8XS HLDS SONY PLDS TOSHIBA NSM8XS NSM8XS NSM8XS NSM8XS HLDS SONY PLDS TOSHIBA NSM8XS NSM8XS NSM8XS NSM8XS HLDS SONY PLDS TOSHIBA NSM8XS NSM8XS NSM8XS NSM8XS HLDS NSM8XS SONY NSM8XS PLDS NSM8XS SB Chipset AMD AMDSB710 AMD AMDSB710 AMD AMDSB710 AMD AMD AMD
  • Gateway NV-42 | Service Guide - Page 193
    BRAND Type NIS NIS VGA Chip None NIS NIS NIS UMA None UMA None UMA None UMA None UMA None UMA WiFi Antenna WNC PIFA WNC PIFA WNC PIFA WNC PIFA WNC PIFA WNC PIFA Wireless LAN Foxconn 3rd WiFi 1x2 BGN Liteon 3rd WiFi 1x2 BGN Foxconn 3rd WiFi 1x2 BGN Liteon 3rd WiFi
  • Gateway NV-42 | Service Guide - Page 194
    BRAND Foxconn Liteon Type 3rd WiFi 1x2 BGN BOM_Name NV42_UMACkkM 3rd WiFi 1x2 BGN NV42_UMACkkM Description Foxconn Wireless LAN Atheros HB93 1x2 BGN (HM) Liteon Wireless LAN Atheris HB93 1x2 BGN (HM) WN6602AH 184 Appendix B
  • Gateway NV-42 | Service Guide - Page 195
    you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: • Service guides for all models • User's manuals • Training materials • Bios updates • Software
  • Gateway NV-42 | Service Guide - Page 196
    186 Appendix C
  • Gateway NV-42 | Service Guide - Page 197
    90 B Battery Replacing 128 Battery Pack Removing 42 BIOS ROM size 20 ROM type 20 vendor 20 Version 20 BIOS Utility 25-33 Boot 31 Exit Removing 81 Replacing 96 Common Problems 130 CPU Removing 77 D DIMM Module Replacing 125 Index DIMM Modules Removing 46 Display 4 E External Module Disassembly
  • Gateway NV-42 | Service Guide - Page 198
    No Display Issue 131 O ODD Failure 138 ODD Module Removing 44 Online Support Information 193 188 P Panel 5 Bottom 8 left 5 PC Card 11 POST Codes Reference Tables 141 Power Board Removing 86, 92 Power Button Failure 138 Power On Failure 130 R RTC Battery Troubleshooting Built-in KB Failure
  • Gateway NV-42 | Service Guide - Page 199
    On 130 Touch Pad 134 USB 138 WLAN 139 U Undetermined Problems 140 Upper Cover Removing 60 Upper Cover Reassembly Process 114 USB Board Removing 71 Replacing 103 USB Failure (Rightside) 138 utility BIOS 25-33 W Windows 2000 Environment Test 168 Wireless Function Failure 139 WLAN Antennas Replacing
  • Gateway NV-42 | Service Guide - Page 200
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Gateway NV42 Series
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to