Gateway P-6311 8512568 - Gateway Notebook Reference Guide R0
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- Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 1
NOTEBOOK REFERENCEGUIDE ® - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 2
- Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 3
and comfortably 14 Reducing eye strain 14 Setting up your computer desk and chair 15 Sitting at your notebook 15 Avoiding discomfort and injury from repetitive strain . . 15 Connecting the AC adapter 16 Protecting from power source problems 18 Connecting to a broadband modem or network 18 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 4
Contents System key combinations 25 Using the optional fingerprint notebook for RAID 54 Configuring RAID 54 Getting help 57 Using an eSATA (external SATA) hard drive 57 Using the memory card reader 58 Memory card types 58 Inserting a memory card 58 Using a memory card 59 Removing a memory - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 5
Security 80 Power 81 Additional tips 81 Chapter 7: Maintaining Your Notebook . . . . . 83 Caring for your notebook 84 Cleaning your notebook 84 Cleaning the exterior 85 Cleaning the keyboard 85 Cleaning the notebook screen 85 Maintaining the battery 86 Storing batteries 86 Cleaning CDs or - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 6
Recovering your system to its factory condition 97 Recovering your system using the Windows DVD . . . . . 98 Chapter 8: Upgrading Your Notebook 101 Preventing static electricity discharge 102 Adding or replacing memory modules 103 Replacing a hard drive kit 106 Chapter 9: Troubleshooting 111 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 7
www.gateway.com Printer 134 Sound 135 Status indicators 135 Touchpad 136 Video 136 Telephone support 136 Before calling Gateway Customer Care 136 Appendix A: Legal Information 139 Index 149 v - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 8
Contents vi - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 9
CHAPTER1 About This Reference • About this guide • Accessing your online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 10
information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, your online User Guide has been included on your hard drive. Your User Guide is an - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 11
serial number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance. Online Support: Tech Support Phone: Hours: Model: S/No: Microsoft Certificate of Authenticity - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 12
CHAPTER 1: About This Reference For more information For more information about your notebook, visit Gateway's Support page at www.gateway.com or the Web address shown on your notebook's label. The Support page also has links to additional Gateway documentation and detailed specifications. 4 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 13
CHAPTER2 Checking Out Your Notebook • Front • Left • Right • Back • Bottom • Keyboard area • LCD panel 5 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 14
is malfunctioning. Important: This LED only lights up when your notebook is connected to AC power or the battery charge is very low. LCD panel release latch Press to open the LCD panel. Wireless network switch Turn the optional IEEE 802.11 wireless network radio and optional Bluetooth radio - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 15
Left www.gateway.com Kensington lock slot USB ports Ventilation fan DVD drive Component Icon Description Kensington™ lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot. USB ports Ventilation fan DVD drive Plug USB devices (such as a diskette drive - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 16
Out Your Notebook Right Memory card reader IEEE 1394 port Express Card slot Ethernet jack Monitor port Headphone jack USB port Microphone jack eSATA jack HDMI out jack Component Icon Description Memory card reader IEEE 1394 port (optional) Express Card slot Headphone jack Microphone jack USB - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 17
SATA hard drive to this optional jack. Plug an analog VGA monitor or projector into this port. For more information, see "Viewing the display on a projector, monitor, or television" on page 62. Back Ventilation fan Component Icon Ventilation fan Power connector Modem jack (optional) Power - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 18
drive bay Hard drive bay Description Memory modules are located in this bay. For more information, see "Adding or replacing memory modules" on page 103. Slide to release the battery. For more information, see "Changing the battery" on page 69. Provides power when the notebook is not plugged into AC - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 19
features of a full-sized, computer keyboard. For more information, see "Using the keyboard" on page 24. Speakers Provide audio output when headphones or amplified speakers are not plugged in. Power button Press to turn the power on or off. You can also configure the power button for Sleep/Resume - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 20
the optional fingerprint reader" on page 29. Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. For more information, see "Using the status indicators" on page 23. LCD panel Optional webcam Optional microphone Optional webcam status indicator - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 21
comfortably • Connecting the AC adapter • Connecting the optional dial-up modem • Connecting to a broadband modem or network • Starting your notebook • Turning off your notebook • Restarting (rebooting) your notebook • Using the status indicators • Using the keyboard • Using the optional fingerprint - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 22
to the floor. • Adjust the screen so it is perpendicular to your line of sight. • Place your feet flat on the floor or on a footrest. • Although notebooks are sometimes called "laptops," do not use your notebook while it rests on your unprotected lap. Notebook operating temperatures can become quite - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 23
your computer desk. • Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Sitting at your notebook • Avoid - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 24
charge. Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. Caution Make sure that you use - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 25
www.gateway.com 2 Connect the AC adapter to your notebook's power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see "Front" on page 6 for the location of the battery charge indicator). If the battery charge indicator does not turn on, complete the - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 26
power source problems During a power surge, the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss or system damage. Protect your notebook a broadband modem or network Your notebook has a network jack that you can use to connect - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 27
jack on your notebook. 2 Insert the other end of the modem cable into a telephone wall jack. notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface. To start your notebook: 1 Press the latch on the front of your notebook, then lift the LCD - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 28
power button located above the keyboard. Power button Tip For more information about changing the power button mode, see "Changing advanced settings" on page 75. 3 If you are starting your notebook for the first time, follow the on-screen instructions device for its setup instructions. 5 To open the - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 29
www.gateway.com Waking up your notebook When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook, it may enter a power-saving mode called Sleep. While in Sleep mode, the power indicator flashes. If your notebook is in Sleep mode, press - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 30
you cannot use the Shut Down option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. Restarting (rebooting) your notebook If your notebook does not respond to keyboard, touchpad, or mouse input, you may have to close programs that are not - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 31
when a button has been pressed that affects how the keyboard is used. The status indicators are located below the touchpad. Wireless network Hard drive Caps lock DVD drive Indicator Wireless network Caps lock Num lock DVD drive Hard drive Num lock Icon Description ■ LED on - Optional wireless - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 32
and Getting Started Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows and function keys for specific system operations. Function keys - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 33
and E (Computer window). Application key Press this key for quick access to shortcut menus and help assistants in Windows. Arrow keys Press these keys to move the cursor up, down, right, or left. System key combinations When you press the FN key and a system key at the same time, your notebook - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 34
FN, then press this system key... Toggle the status Networking" in your online User Guide. Warning: Radio frequency wireless power button to leave Sleep mode. For more information, see "Changing notebook power settings" on page 74. Toggle the notebook display in the following order: ■ The LCD - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 35
gateway.com Press and hold To... FN, then press this system information, see "Front" on page 6. Increase the LCD panel brightness above the F8 normal brightest setting. Use this will affect battery performance. Play or pause the CD or DVD. Stop playing the CD or DVD. Skip back one CD track - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 36
CHAPTER 3: Setting Up and Getting Started Press and hold To... FN, then press this system key... Increase the brightness of the display. Decrease the brightness of the display. Increase volume. For more information, see "Adjusting the volume" on page 42. - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 37
www.gateway.com Using the optional fingerprint reader Your notebook may include a fingerprint reader that provides enhanced security can access • Boot level security that requires a fingerprint authentication before the system will boot to Windows • Scrolling so you can use the fingerprint reader - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 38
The Finish screen opens. 3 Select one of the following options, then click Next. • Enrollment to the biometric device-Select this option to save your fingerprint to memory in the fingerprint reader. Use this option to prevent unauthorized use of your notebook even if the hard drive has been removed - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 39
, leave the Run interactive tutorial check box selected, then click Next. The TouchStrip Tutorial runs. After you have completed the tutorial, the Enrollment screen appears. -ORIf you do not want to run the TouchStrip Tutorial, click to uncheck the Run interactive tutorial check box, then click Next - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 40
circles. 7 Repeat step 6 two more times, then click Next. The Advanced Security screen appears. 8 Type a password in the Backup password box, type the same password Center The Fingerprint Control Center lets the administrator of the notebook control how the fingerprint reader is used. You can: - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 41
gateway.com To use the Fingerprint Control Center: 1 Click (Start), All Programs, Protector Suite QL, then click Control Center. The Fingerprint Control Center opens. 2 If you are logged into the notebook bank also works with many computer programs that require entering a username and password. 33 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 42
CHAPTER 3: Setting Up and Getting Started To create a registration for a Web site: 1 Go to the Web site using your Internet browser. 2 Log in using your user name and password. 3 Swipe your already enrolled finger over the sensor. The fingerprint reader menu opens. 4 Click Register. 5 Click on the - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 43
, two buttons, and a scroll zone. Scroll zone Touchpad Left button Right button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 44
mouse. Tip For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see "Changing the mouse, touchpad, or pointing device settings" in your online User Guide. Tip You may have received your notebook with the EZ Pad - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 45
then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. Using the optional multimedia panel Windows Hotstart Instant On Audio Capacitive volume control Mute sound Skip ahead Instant On Video Play/Pause Skip - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 46
Player (Windows Vista Home Basic). Important: You can use this button if the notebook is turned on, turned off, or in Sleep or Hibernate mode. Important: You ). Play or pause the CD or DVD. Stop playing the CD or DVD. Skip back one CD track or DVD chapter. Skip ahead one CD track or DVD chapter. - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 47
www.gateway.com Using the optional webcam You can use the optional webcam with many of the available Internet chat programs to add video and audio to your chat session. In addition, by using the software included with the webcam, you can take pictures or create video clips. Webcam Microphone - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 48
Help Icon Description Turns on the camera and opens the preview screen. Adds a decoration or border to your picture. Modifies properties contrast. Selects the position of the toolbar or modifies the picture, video, or audio settings. Opens online help. Important If you do not see the toolbar, the - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 49
of the following: Button Icon Snapshot Video recording Description Take a picture of what is currently in the preview screen. Create a video recording. Audio recording Create an audio recording. Functions Resolution Mute Effects Change a setting or access online help. Change the size of the - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 50
using the webcam while using an Internet chat service, see the help for that service. Adjusting the brightness To adjust screen brightness: • Use the increase brightness and decrease brightness keys on the keyboard. For more information, see "System key combinations" on page 25. -ORClick (Start - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 51
gateway.com To adjust the overall volume level using hardware controls: • If you are using external speakers, turn the knob on the front of the speakers. -ORUse the mute and volume control buttons on the keyboard. For more information, see "System " in your online User Guide. To adjust the volume - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 52
system sounds volume independently of general volume (such as the volume used for music and game sounds). 5 Click X in the top-right corner of the window to close it. Turning your wireless radio on or off Your Gateway notebook may have a factory to other devices or services is harmful or perceived - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 53
gateway.com IEEE 802.11 wireless network radio Your notebook may have an IEEE 802.11 radio for accessing the Internet through a wireless access point or communicating with other computers information about using your notebook on a wireless network, see "Wireless Ethernet Networking" in your online - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 54
of the wireless network switch, see "Front" on page 6. Bluetooth radio Your notebook may have a Bluetooth radio for communicating with another Bluetooth device, such as a printer, scanner, camera, MP3 player, headphone, keyboard, or mouse. To turn the Bluetooth radio on: 1 Enable the Bluetooth radio - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 55
www.gateway.com To turn the Bluetooth radio off: • Press FN + F6. Tip For more information about using your notebook on a Bluetooth Personal Area Network, see "Bluetooth Networking" in your online User Guide Help For more information about Bluetooth, click Start, then click Help and Support. Type - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 56
CHAPTER 3: Setting Up and Getting Started 48 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 57
CHAPTER4 Using Drives and Accessories • Using the DVD drive • Setting up an optional RAID • Using the memory card reader • Using an Express Card • Installing a printer or other peripheral device • Viewing the display on a projector, monitor, or television 49 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 58
you purchase must state Double Layer, Dual Layer, or DL. Using other types of blank media will result in less capacity. HD DVD drive Installing programs, playing audio CDs, playing DVDs and HD-DVDs, accessing data, and recording video and data to CDs, DVD-RAM, DVD-R, DVD-RW, and HD-DVD discs. 50 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 59
DVD drive's regional code must match. The regional code on your DVD drive is determined by your notebook's delivery CD or DVD, see "Cleaning CDs or DVDs" on page 87. Using a tray-load DVD drive [ Manual eject hole Eject button To insert a CD or DVD: 1 Press the eject button on the CD or DVD drive - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 60
by inserting an opened paper clip into the manual eject hole. Setting up an optional RAID About RAID RAID (Redundant Array of Inexpensive/ Independent Disks) lets your notebook use multiple hard drives more efficiently. Your notebook supports RAID 0 and RAID .1. RAID 0 for performance RAID 0 lets - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 61
www.gateway.com How it makes file storage cheaper Because RAID 0 lets your notebook see multiple hard drives as a single drive, you can install two lower capacity (less expensive) drives and have the same single-drive storage simplicity and capacity as a larger, more expensive hard drive. Drawbacks - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 62
for RAID: 1 Configure the RAID arrays. See the Array Manager User Guide, or "Configuring RAID" on page 54. 2 Install the operating system. Configuring RAID Enabling RAID If you ordered your notebook with a RAID configuration from the factory, RAID is already enabled, and you can skip this procedure - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 63
.com To configure RAID: 1 Start (or restart) your notebook. During startup, the RAID option screen appears. (Number and specifications of your drives may vary from the example.) 2 While the RAID option screen is open, press CTRL+I. The Matrix Storage Manager opens. 3 Highlight 1. Create RAID Volume - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 64
message appears. 5 Type Y to confirm volume deletion. Resetting drives to non-RAID status To troubleshoot or repair incompatible RAID configurations, failed RAID volumes, or failed drives within a RAID volume, you can reset (remove from the RAID) the drives until the problems can be resolved. 56 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 65
for RAID FAQ information on the Gateway Technical Support Web site (www.gateway.com) and the Intel Support & Downloads Web site (support.intel.com). Using an eSATA (external SATA) hard drive To connect your eSATA hard drive to your notebook: 1 Turn off your notebook. 2 Connect one end of the eSATA - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 66
using your eSATA hard drive, see your drive's documentation. Using the memory card reader You can use memory cards to transfer pictures from a digital camera to your notebook. You can also use the memory card reader to transfer data between your notebook and a device that uses memory cards, such as - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 67
www.gateway.com Using a memory card To access a file on a memory card: 1 Click (Start), then click Computer. 2 Double-click the drive letter (for example, the E: drive), then double-click the file name. Removing a memory card Important Do not use the remove hardware icon in the taskbar to remove the - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 68
SATA hard drive). You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your notebook. Important Before you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions. USB ports support plug - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 69
www.gateway.com Connecting a USB device Your notebook has USB ports for connecting devices such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse. Important USB devices may have special installation instructions. See your USB device's installation guide. Important For - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 70
your online User Guide. Viewing the display on a projector, monitor, or television You can use your notebook for giving presentations by connecting an external monitor, projector, or television to your monitor (VGA) or optional HDMI port. Your notebook supports simultaneous LCD and external display - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 71
www.gateway.com 3 Plug the other end of the VGA cable into the monitor port on your notebook. -ORPlug the other end of the HDMI cable into the optional HDMI port on your notebook. 4 Turn on your notebook. 5 Plug the projector's, monitor's, or television's power cord into an AC power source and turn - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 72
Drives and Accessories Adjusting the display properties If the image on the projector, monitor, or television does not appear correctly, or if you want to use the display as an extension of your notebook the Windows Mobility Center" in your online User Guide. 2 Click (Change display settings). The - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 73
www.gateway.com 6 To use Click OK. Using the projector or monitor for a presentation You can configure your notebook so the settings are correct each time you give a presentation. To use a Mobility Center" in your online User Guide. 2 Click (Change presentation settings). The Presentation Settings dialog box - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 74
CHAPTER 4: Using Drives and Accessories 3 Adjust properties such as Turn off screen saver and Set the volume to if necessary. 4 Click OK. 5 Click Turn on to turn on the presentation settings. When you are finished giving the presentation, click Turn off to return to your standard notebook settings. - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 75
CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery • Changing the battery • Recalibrating the battery • Extending battery life • Changing notebook power settings 67 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 76
" on page 6. Tip For more information about recalibrating the battery, see "Recalibrating the battery" on page 70. Recharging the battery The battery recharges while it is installed and your notebook is connected to AC power. While the battery recharges, the battery charge indicator turns on. 68 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 77
hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate. Dispose of used batteries promptly. Keep away from children. Caution If your notebook is connected to AC power you can change the battery while the notebook is turned on. If your notebook it is not plugged into an - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 78
periodically to maintain the accuracy of the battery gauge. To recalibrate the battery: 1 Connect your notebook to AC power and let the battery charge completely. 2 As soon as it starts and you see a startup screen, press F2. The BIOS Setup utility opens. 3 Open the Advanced menu. 4 Highlight - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 79
than one complete discharge, and recharging a partially charged lithium-ion battery does not cause harm because there is no memory. Conserving battery power To conserve power while using the battery to power your notebook: • Turn off wireless networking and Bluetooth. • Dim the display as low - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 80
the life of your notebook's battery: • Sleep - while your notebook is in Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off. • Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 81
www.gateway.com • Hybrid Sleep - while your notebook is in Hybrid Sleep mode, it switches to a low power state where devices, such as the display and drives, turn off similar to Sleep mode. The notebook also writes all current memory (RAM) information to the hard drive similar to Hibernate mode. If - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 82
power settings on your notebook. You can customize power settings from the Windows Mobility Center by selecting power plans and adjusting advanced power settings. Changing the power plan Power plans (groups of power settings) let you change power saving options such as when the display or hard drive - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 83
and Support. Type the keyword power plan in the Search Help box, then press ENTER. Changing advanced settings Advanced power settings let you assign different power saving modes to the power button and Sleep system key. You can also select which power saving mode is activated when you close the LCD - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 84
left side of the screen that you want to change. The top three settings are not tied to a power plan. The bottom three settings modify the currently selected power plan. Help For more information about changing the power management settings, click Start, then click Help and Support. Type the keyword - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 85
CHAPTER6 Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips 77 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 86
the metal detector. • Turn off you notebook for takeoff and landing. • Turn off all wireless devices while in the aircraft. Dial-up modem • Take a telephone cord to connect the modem to telephone jacks. If you are traveling internationally, take telephone jack adapters or an acoustic handset coupler - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 87
www.gateway.com Radio frequency wireless connections Important If your notebook came equipped with an internal embedded wireless computer to your notebook before you travel. • If you need to access your desktop computer files from your notebook while traveling, set up your desktop computer for - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 88
must return your notebook to Gateway for service. To create a startup password: 1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Security menu, highlight Set Supervisor Password, then press ENTER and follow the instructions. You must - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 89
enter the user password you set in step 3. • Review the information in "Protecting your notebook" in your online User Guide. Power • Take your AC power adapter to recharge the battery. If you are traveling internationally, take power plug adapters. • Take a portable surge protector to protect your - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 90
to learn about emergency travel assistance if your notebook is lost or damaged. • Take your recovery discs in case you need to install an additional driver or software. Tip You can create a Drivers and Applications Recovery disc using the Gateway Recovery Center. For more information, see "Preparing - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 91
CHAPTER7 Maintaining Your Notebook • Caring for your notebook • Cleaning your notebook • Maintaining the battery • Cleaning CDs or DVDs • Overclocking the processor • Recovering your system 83 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 92
. • Do not block the ventilation fan slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. • When storing your notebook for an extended period of time, unplug AC power and remove the battery after discharging them partway - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 93
dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. A replacement keyboard may not be covered by your warranty. Cleaning the notebook screen Caution A notebook LCD screen is made of specially coated glass and can be scratched or damaged - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 94
charged lithium-ion battery does not cause any harm because it has no "memory." Batteries with fuel gauges (notebooks) should be calibrated clearance prices. While it makes sense to have 2 or 3 extra batteries, so that you always have a fresh one charged up and ready to go, if you buy batteries and - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 95
and you want to run on AC power, remove the battery. Cleaning CDs or DVDs Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. Overclocking the processor If your notebook comes with an Extreme Edition CPU, the CPU is "unlocked," which means its - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 96
. For instructions, see "Using Microsoft System Restore" on page 94. • If nothing else has solved the problem and you want to return your system to factory condition, see "Recovering your system to its factory condition" on page 97. If you upgrade or exchange your hard drive or if your hard drive is - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 97
instructions. You can recover pre-installed software and drivers from a set of recovery discs (you must create the discs) or by using Gateway Recovery Center. Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from your hard drive - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 98
click Gateway Recovery Center. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. The What would you like to do? dialog box opens. 3 Click Create system recovery discs, then click Next. 4 Insert a blank, recordable disc into the recordable disc drive - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 99
recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using software and driver recovery discs you have created. For instructions, see "Recovering pre-installed software and - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 100
CHAPTER 7: Maintaining Your Notebook 2 To recover software that was pre-installed, click Programs, then click Application recovery. - OR To recover device drivers that were pre-installed, click Hardware, then click Device driver recovery. 3 Click the software or driver you want to recover, then - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 101
recover software and drivers using recovery discs: 1 Insert a software and driver recovery disc into the CD or DVD drive. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and double-click - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 102
Next. 4 If the software or driver is not shown on the list and you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of your system settings and saves them as restore - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 103
install software or device drivers. You can also create a restore point manually. For instructions, see "Manually creating a restore point" on page 96. Help For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows system restore in the Search - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 104
restore point you specified. This process may take several minutes, and may restart your notebook. Manually creating a restore point To manually create a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Restore Center opens - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 105
www.gateway.com Recovering your system to its factory condition If your notebook's problems are not solved by any of the other recovery options, you may need to recover its hard drive to its factory condition. This process is called a factory recovery. Caution A complete factory recovery deletes - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 106
factory condition. You still need to reinstall any software that was not pre-installed on your notebook. If you selected Recovery with automatic data backup in step 8, you can find your backed up files in c:\backup. Recovering your system using the Windows DVD If you install a new hard drive - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 107
keyboard. A list of valid boot devices appears. 4 Press the arrow keys to select the drive containing the Windows DVD, then press ENTER and follow the on-screen instructions. 5 After Windows is completely re-installed, use the software and driver recovery discs you created to recover your notebook - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 108
CHAPTER 7: Maintaining Your Notebook 100 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 109
CHAPTER8 Upgrading Your Notebook • Preventing static electricity discharge • Adding or replacing memory modules • Replacing a hard drive kit 101 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 110
CHAPTER 8: Upgrading Your Notebook Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, unplug the power cord, modem cable, and network cable, and remove the battery before opening the case. Warning To prevent - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 111
The modules are available in various capacities and any module can be placed in any slot. Memory bay To add or replace memory modules: 1 Follow the guidelines under "Preventing static electricity discharge" on page 102. 2 Turn off your notebook. 3 Disconnect the AC adapter, modem cable, and network - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 112
CHAPTER 8: Upgrading Your Notebook 6 Loosen the memory bay cover screws (these screws cannot be removed). Screw Screw Screw Screw Screw 7 Use the thumb notch to lift the memory bay cover, then remove it. Be careful not to break off the tabs located on the end of the cover opposite the thumb - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 113
, make sure that the notch in the module lines up with the tab in the memory bay. 11 Replace the memory bay cover, then tighten the cover screws. 12 Insert the battery, then turn your notebook over. 13 Connect the power adapter, modem cable, and network cable. 14 Reconnect all peripheral devices and - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 114
the Windows Vista DVD to replace a hard drive kit. If you would like more hard drive capacity, you can replace an original drive with a higher-capacity drive. Hard drive bay To replace the hard drive kit: 1 Create a Drivers and Applications Recovery disc using the Gateway Recovery Center. For more - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 115
gateway.com 7 Turn your notebook over so the bottom is facing up, then remove the battery. For more information, see "Changing the battery" on page 69. 8 Loosen the hard drive bay cover screws (these screws cannot be removed). Screw Screw Screw Screw 9 Use the thumb notch to lift the hard drive - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 116
CHAPTER 8: Upgrading Your Notebook 10 Using the plastic tab, slide the old hard drive, then remove it. 11 If your new hard drive already includes the hard drive bracket, go to step 16. -ORIf you need to move the hard drive bracket from your old hard drive to your new hard drive, go to step 12. 108 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 117
www.gateway.com 12 Remove the screws that secure the hard drive to the hard drive bracket. Screw Screw Screw Screw 13 Remove the bracket from the old drive. 14 Insert the new drive label side up onto the bracket so the screw holes line up. 109 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 118
, close the DVD drive, then restart your notebook. 22 When the prompt "Press any key to boot from CD or DVD" appears, press any key on your keyboard and follow the on-screen instructions. As part of the process you may be prompted to insert your Drivers and Applications Recovery disc. 23 Reconnect - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 119
CHAPTER9 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support 111 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 120
" on page 102. While troubleshooting your notebook, follow these safety guidelines: • Never remove the memory bay cover or hard drive bay cover while your notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected to your - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 121
try turning the notebook on with the notebook unplugged and the battery installed. • If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. • Make sure that your hard drive is not full. • If an error message appears on the screen, write down - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 122
the diskette. If errors are detected and corrected, try using the diskette again. For instructions on running Error checking, see "Checking the hard drive for errors" in your online User Guide. You see a "Non-system disk," "NTLDR is missing," or "Disk error" error message • Eject the diskette from - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 123
the system keys or Windows Mobility Center. For more information about adjusting the brightness, see "Adjusting the brightness" on page 42. • Change the display settings. For instructions on changing the display settings, see "Changing screen settings" in your online User Guide. • Move your notebook - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 124
CHAPTER 9: Troubleshooting • Try a different disc. Occasionally discs are flawed and cannot be read by the drive. • Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. • Your notebook may be experiencing some temporary memory problems. Shut down and - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 125
on to remove CDs and DVDs. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole. For the location of the manual eject hole, see "Using the DVD drive" on page 50. Ethernet Ethernet troubleshooting is covered under "Networks - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 126
. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" in your online User Guide. The hard drive cannot be accessed, or you see a "General failure reading drive C" error message • If a diskette is in the diskette drive, eject it and restart your notebook. 118 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 127
www.gateway.com • Make sure that the hard drive is installed correctly. Remove it, firmly reinsert it, then restart your notebook. For more information about removing your hard drive, see "Replacing a hard drive kit" on page 106. • If your notebook has been subjected to static electricity or - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 128
service • The condition of the Internet computers to which you connect and the number of users accessing those computers • The complexity of graphics and multimedia on Web pages • Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your notebook - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 129
in the keyboard, turn off your notebook and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it. Media Center This section only covers problems relating to - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 130
speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system to hear sound. • Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. Gateway recommends using high-quality video cables that - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 131
better quality picture, and support higher screen resolutions. The video notebook detects whether you are using a VGA or an HDMI display device and automatically changes the display settings for the type of display device you are using. For more information, review the FAQ topic at www.gateway - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 132
window opens. 2 Click System and Maintenance. 3 Click Administrative Tools. 4 Double-click Memory Diagnostics Tool, then follow the on-screen instructions. Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 133
gateway.com You see a "Not enough memory" error message • Close all programs, then restart your notebook. Memory card reader Drive letter for the memory card slot does not appear in the My Computer window • Reboot your notebook telephone wall jack. • If you have additional telephone services such as - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 134
CHAPTER 9: Troubleshooting To sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. The faster the in the wall or telephone wall jack are secure. You can also call your telephone service and have the telephone line checked - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 135
www.gateway.com You cannot connect to the Internet • The ISP may be having technical difficulties. Contact your ISP for technical support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting information under " - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 136
is available, a white screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. Help For more information about modem troubleshooting, click Start, then click Help and Support. Type the keyword modem - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 137
Start, then click Help and Support. Type the keyword network troubleshooting in the Search Help box, then press ENTER. You cannot see the other computers on your wired Ethernet network • Make sure that your Ethernet cable is plugged into the Ethernet jack on your notebook. Make sure that the other - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 138
your company computer department or network administrator for help. Internet Explorer is unable to access the Internet • Reset the power on your home network • If your notebook is a member of a domain at your workplace, you may not be able to connect your notebook to your home network workgroup - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 139
www.gateway.com Networks Important Note any antenna placement constraints in the access point user guide because the speed of a wireless network is related to signal for wireless networking on your computer if other computers with the same network name are within range of your computer. You are in a - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 140
Troubleshooting • Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Provider computers on your network. For more information, see "Naming the computers and workgroup" in your online User Guide. • If your notebook was - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 141
is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. Power Your notebook is not working on AC power • Make sure that your AC power adapter is connected correctly to - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 142
the power cable is plugged into an AC power source. The printer is on but will not print • Check the cable between the printer and your notebook. Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a "Printer - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 143
, then click Help and Support. Type the keyword sound troubleshooting in the Search Help box, then press ENTER. You are not getting sound from the built-in speakers • Make sure that headphones are not plugged into the headphone jack. • Make sure that the volume control on your notebook is turned up - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 144
correctly. Telephone support Before calling Gateway Customer Care If you have a technical problem with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power. If you - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 145
injury, do not attempt to troubleshoot your notebook problem if: • Power cords or plugs are damaged • Liquid has been spilled into your notebook • Your notebook was dropped • The case was damaged Instead, unplug your notebook and contact a qualified computer technician. • Have your customer ID - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 146
CHAPTER 9: Troubleshooting 138 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 147
APPENDIXA Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices 139 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 148
a replaceable CMOS battery on the system board. There is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer's instructions. • When the notebook is - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 149
not operate properly when the operating instructions are followed. • The notebook was dropped or the cabinet is damaged. • The notebook performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Regulatory compliance statements Wireless - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 150
to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna other than the one provided with the notebook. Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio transmitter type devices - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 151
installed and used in accordance with the instructions, may cause harmful interference to radio or notebook properly according to federal, state and local laws. Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Product: • MG1 This device complies with Part - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 152
warning, go to www.gateway.com/prop65. Mercury Warning jack which is Part 68-compliant. See installation instructions service may be required. The telephone company may request that you disconnect the equipment until the problem for any person to use a computer or other electronic device to send - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 153
ID number is on the system label. Caution Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used with - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 154
that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 155
gateway.com All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as "Class 1 Laser Products" under a US Department of Health and Human Services recycling used batteries properly. With - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 156
system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway statement If your notebook has a DVD drive and an analog disassembly is prohibited. 148 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 157
10 life span 86 locating 10 managing power 71 maximizing performance 71 monitoring charge 68 recalibrating 70 recharging 16, 68 release latch 10 replacing 69 storing 86 troubleshooting 133 bays battery 69 hard drive 10 memory 10, 103 BIOS Setup utility 70 Bluetooth system key 27 turning off 27, 46 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 158
hole 51 CD drive See DVD drive cellular phone memory cards 58 Certificate of Authenticity 3 changing battery 68 cleaning audio CD 87 case 85 CD 87 DVD 87 keyboard 85 LCD panel 85 notebook exterior 84 screen 85 clicking 36 clock speed 87 closing unresponsive program 22 connecting AC adapter 16 cable - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 159
documentation User Guide 2 double-clicking 36 dragging 37 drivers recovery discs 90, 93 re-installing 88, 89 drives DVD 50 DVD/CD-RW 7, 50 DVD±RW 7, 50 hard drive 10, 106 HD DVD 50 identifying drive types 50 multi-format DVD±RW 7, 50 replacing hard drive 106 status indicators 23 troubleshooting 113 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 160
contact information 3 model number 3 serial number 3 Support 4 Gateway Recovery Center re-installing drivers 91 re-installing programs 91 re-installing software 91 H hard drive bay 10 indicator 23 installing 106 replacing 106 troubleshooting 118 HDMI (TV) out jack 9 HDMI port 26, 60, 62 headphone - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 161
60 Express Card 59 hard drive 106 memory 103 peripheral devices 60 printer 60 scanner 60 Instant on Audio 38 Instant on Video 38 Internet troubleshooting 119 Internet chat program 39 J jacks See connections K Kensington cable lock 80 lock slot 7 key combinations 25 keyboard buttons 24 cleaning 85 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 162
adapter 78 jack (dial-up) 9, 19 troubleshooting 125 monitor adding external 62 color quality 64 port 9 screen resolution 64 troubleshooting external 136 using 26 using external 65 mouse connecting 36 troubleshooting 128 USB port 7, 8 moving pointer 36 screen objects 37 MP3 player memory - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 163
57 preparing computer 54 resetting to non-RAID status 56 setting up 52 RAID 0 52 RAID 1 53 RAM See memory rebooting notebook 22 recalibrating battery 70 recharging battery 68 recovering defaults 97 drivers 88, 89 programs 88, 89 software 88, 89 system 88 Windows 88 with Gateway Recovery Center 91 - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 164
Windows 88 with Gateway Recovery Center 91 with Windows DVD 98 with Windows System Restore 94 replacing See installing resetting notebook 22 restarting notebook 22 restoring defaults 97 drivers 88, 89 programs 88, 89 software 88, 89 system 88 Windows 88 with Gateway Recovery Center 91 with Windows - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 165
35 selecting screen objects 36 troubleshooting 136 travel tips 77 troubleshooting audio 135 battery 133 diskette drive 113 display 114 DVD drive 115 Express Cards 117 external monitor 136 faxes 127 files 117 general guidelines 112 hard drive 118 Internet connection 119, 127 keyboard 120 LCD panel - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 166
26 wireless network 6, 26, 44 TV out (HDMI) jack 9, 62 U upgrading 101 USB connecting device 61 port 60 USB port 7, 8 user password 80 adjusting modem 128 controls 42 muting 28, 38, 42 system keys 28 troubleshooting 135 W waking up notebook 21 webcam 12, 39 Webcam status indicator 12 Windows key - Gateway P-6311 | 8512568 - Gateway Notebook Reference Guide R0 - Page 167
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