Gateway SX2870 Generic User Guide

Gateway SX2870 Manual

Gateway SX2870 manual content summary:

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    User's Guide Gateway desktop series - 1
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    4 Using Windows and your software 25 Software installation 5 Welcome Center 25 Recovery 5 Having trouble 5 Internet security offer 25 Productivity software 26 Computer Basics 7 Safety and comfort 7 Safety precautions 7 Health precautions 10 Gateway Recovery Management
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    license 91 Index 94 Copyright © 2012. All Rights Reserved. Gateway desktop series user's guide Original Issue: 22 March 2012 Visit registration.gateway.com and discover the benefits of being a customer of Gateway. Remark: All images are for reference purposes only. Actual configuration
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    Thank you for purchasing this Gateway computer! This guide has been designed to introduce you to the features of your computer and assist in your computing experience. After setting up and starting your computer, as shown in the setup instructions, it will ask you questions that will help you
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    program allow you to create recovery discs and then to restore or reinstall applications and drivers provided by Gateway. You will need a pack of writable DVDs. HAVING TROUBLE? Gateway provides several options to support your purchase. Gateway support Make sure you write down your computer
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    the problem, and have the computer in front of you and switched on if possible. Having these items to hand when contacting us will ensure better and quicker service. Gateway website Remember to visit www.gateway.com - Check out the support section for up-to-date information, help, drivers and
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    precautions Please follow the guidelines below to use your computer comfortably and to avoid health problems. Computer environment Make sure that the computer: • Is used on a stable surface, stand or table. A fall can seriously damage the computer. • Is not used on a surface that vibrates, or used
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    there is no risk of people walking or tripping over them. • Other devices do not crush the cables. • The power cable is connected to the computer before connecting the power cable to the AC power outlet. • The power cable is unplugged from the power outlet before disconnecting the power cable from
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    installed in the card slots. Dummies protect unused slots from dust, metal objects or other particles. Save the dummies for use when no cards are in the slots. Servicing your computer Do not attempt to service your computer normally after following the operating instructions Computer Basics - 9
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    instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. Health precautions • The computer may be associated with, or aggravated by certain repetitive 10 - Computer Basics
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    , any involuntary movement or convulsion, IMMEDIATELY discontinue use and consult your doctor. This may happen even if the person has no medical history of epilepsy. Computer Basics - 11
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    the right kind of chair does not necessarily mean you'll be properly supported. It is necessary to adjust your chair to fit your body. Proper body so that your chair will not tilt forward or backward while you are using your computer. • Adjust your chair height in such a way that you can sit on
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    Positioning your PC Take note of the following when selecting a location for your computer: • Do not put your computer near any equipment that might cause electromagnetic or radio frequency interference, such as radio transmitters, televisions, copy machines or heating and air-conditioning equipment
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    mouse • The mouse should be placed on the same surface as your keyboard so that you can reach it with ease. 14 - Setting up your computer
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    • Adjust its position to allow enough space for movement without making you stretch or lean over. • Use your arm to move the mouse. Do not rest your wrist on the table when moving the mouse. Setting up your computer - 15
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    of your computer. USB interface You can also plug a USB mouse or a USB keyboard cable into any of the USB ports located on the front and rear panels of your computer. Wireless Certain computers include a wireless mouse and keyboard. Please follow the instructions provided on the setup guide. 16
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    . Note: The type of connection can vary. Use a cable that matches both your monitor and your computer. Refer to the monitor manual for additional instructions and information. Connect to a broadband network Individual network configuration Connect one end of the network cable on the network port
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    outlet. If you are using a power strip or an AVR (AutoVoltage Regulator), make sure that it is plugged in and turned on. TURNING OFF YOUR COMPUTER 1. On the Windows taskbar, click on the Start button, then click Shut Down. 2. Turn off all peripherals connected to your
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    . Any kind of dirt or damage can affect the data on the disc, impair the disc lens reader on the optical drive, or stop the computer from successfully reading the disc. • When handling discs, always hold them by the edges to avoid smudges or fingerprints. • When cleaning discs, use a clean, dust
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    experience. Connectivity options Ports allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section. Memory card reader Memory cards are used in a wide selection of digital cameras, PDAs, MP3
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    program to access the contents of the card. Select an option here if it is appropriate, otherwise select Cancel. If the card contains no files, or unknown files, a window and SDXC cards can contain up to 2048 GB (2 TB). Your computer provides an SDHC or SDXC compatible card reader. Note: SDXC memory
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    an Ethernet-based network. Connect an Ethernet cable from the Ethernet (RJ-45) port on the chassis of the computer to a network jack or hub on your network. Universal Serial Bus (USB) The USB port is a high-speed serial bus which allows you to connect
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    with a VGA or DVI port (the type of connection supported depends on your computer's configuration). The appropriate cable is usually included with the outlet. 4. Follow any setup instructions in the monitor's user's guide. 5. Turn on power to the monitor, then the computer. 6. Make sure that the
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    and a compatible digital audio and/or video monitor, such as a digital television (DTV), over a single cable. Use the HDMI port on your computer to connect with highend audio and video equipment. Single cable implementation allows tidy setup and fast connection. Headphones and microphone These two
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    SOFTWARE USING WINDOWS AND YOUR SOFTWARE Gateway computers include software to help you use your computer; the programs and categories available on your computer depend on the model purchased. Most of this software is 'pre-installed' and ready to be used; however some software may be provided on a
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    Other options allow you to create CDs or DVDs. One or more media programs are installed on your computer, Windows Media Player and optionally Windows Media Center are provided by Microsoft. Other media programs may have been installed by Gateway to provide an improved media experience. 26 - Software
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    view pictures and personal videos, create CDs and DVDs, or access content from online services. To start the media program installed on your computer, click on Start > Windows Media Center. Setup Caution: If your computer includes a remote control or TV tuner they must be connected and active before
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    (Electronic Program Guide) allows you to view a list of current TV shows. This shows channel and network information, as well as the title, description and scheduled broadcast time of shows. Cyberlink PowerDVD (optional) If your computer does not include Windows Media Center, or it is equipped with
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    Player). Playing downloaded files Downloaded files may work with the media programs installed on your computer, or may require specific programs. Files that include DRM functions may only play in specific programs (e.g. iTunes, Windows Media Player) or only on devices certified for use with the
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    Help button in the error message. Please also see Windows Help and Support for more information. Playing DVD movies You can play DVD movies on your computer. 1. Insert the DVD. Important! When you launch the DVD player for the first time, the program asks you to enter the region code. DVD content
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    code, insert a DVD movie of a different region into the DVD drive. Playing Blu-ray movies If your computer is equiped with a Blu-ray disc drive, you can play Blu-ray movies on your computer. Simply insert the disc into the optical drive, after a short delay Cyberlink PowerDVD will start to play the
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    security program is offered when you first start your computer. computer and the Internet. You should research the ISPs available in your region, not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports. The ISP you select will provide instructions
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    , you have several ways to connect to the Internet. Dial-up Some computers include a telephone dial-up ('modem') connector. This allows you to connect for DSL, you must be located near an DSLequipped phone exchange (service is sometimes unavailable in rural areas). Connection speeds vary depending on
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    via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are connected to the Internet. Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or
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    other computers in your home. Installation speed and simplicity Installing a wireless services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer
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    free USB port on your computer. Wireless Expansion Card: This card is installed inside your computer in an available expansion slot. Diagram of a working network 1. Access point/router 2. Desktop computer 3. Modem 5 4. Printer 5. Portable computer 6. PDA/Smartphone 7. Network (RJ45) cables
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    connection If your computer has wireless access, program called an Internet browser. Internet Explorer provides an easy and secure web browsing experience. As soon as you have your Internet access installed and you are connected, click on the Internet Explorer shortcut located on the Windows desktop
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    safe online and more. 2. Back and Forward buttons: Navigate through pages you have already visited. 3. Address bar: Type in an Internet address (e.g. www.gateway.com) and press the Enter key on your keyboard, this will take you directly to the address you typed. 4. Refresh: Reload the selected page
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    8. Reduce, maximize or close the window. 9. Home, Favorites and Tools: gateway.com. Gateway is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.gateway.com is your portal to a world of online activities and services
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    to be safe online, Gateway has pre-installed Symantec's award-winning Norton Internet Security™ on your computer. Norton Internet Security runs quietly Malicious software, typically called 'viruses', are programs designed to infect and damage computers. Most viruses are transmitted over the Internet
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    from unwanted connections, some of which may attempt to take control of your computer to install or redistribute viruses or malicious programs. Each connection to your computer is monitored - programs that attempt to receive information without your permission are detected and the firewall will
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    and might be enough to discourage less-determined attackers, so they will give up and look for a more vulnerable computer elsewhere. More recent versions of Microsoft Windows and other popular software can be configured to download and apply updates automatically so that you do not have to remember
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    programs. A firewall is usually your computer's first line of defense-it controls who and what can communicate with your computer installing, configuring and updating several different types of security software. A complete version of Norton Internet Security™ is pre-installed on your Gateway
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    , unique passwords for protecting activities like online banking. • Keep your passwords in a safe place and try not to use the same password for every service you use online. • Change passwords on a regular basis, at least every 90 days. This can limit the damage caused by someone who has already
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    goods. Since not divulging any personal information is rarely possible, the following list contains some advice for how to share personal information safely online: • Keep an eye out for phony email messages. Things that indicate a message may be fraudulent are misspellings, poor grammar, odd
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    are the enticing hooks used by companies to grab your attention. While you may not directly pay for the software or service with money, the free software or service you asked for may have been bundled with advertising software ("adware") that tracks your behavior and displays unwanted advertisements
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    protection applications. Windows Action Center Windows provides a central area from where you can control the security settings of your computer, helping you to protect it from Internet attacks and ensuring that the latest security updates have been downloaded and installed on your computer. To
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    part of a comprehensive system to defend your computer. The antivirus application varies according to the program installed on your computer. Windows Firewall Windows has a firewall that protects your computer when connected to the Internet. It stops programs from accessing the Internet without your
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    . If this is the case, you will usually be asked to allow access when you install a program, or the first time you use it. To check firewall settings, click on Start > Control Panel > System and Security > Windows Firewall. Note: When you first start to use a Firewall it is in a 'Learning mode', you
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    other potentially unwanted software attempt to install themselves or run on your computer. You are also alerted if programs attempt to change important Windows settings. Note: Windows Defender works with your Windows Update settings to automatically install the latest definitions. Caution: Please
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    name of the action or program that's about to start is one that you intended to start. By verifying these actions before they start, User Account settings can help prevent malicious software (malware) and spyware from installing or making changes to your computer without permission. To access User
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    behaves erratically, crashes unexpectedly or if some of your programs do not work correctly, your computer may be infected by malicious software. However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not
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    programs below and regularly perform the actions described in this guide. Maintenance Recommended maintenance tasks There are several tasks you should perform periodically (about once per month) to ensure your computer Click on Start > Computer. Right-click on the Gateway (C:) icon and select Properties. 2.
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    such as temporary Internet files, files in the Recycle Bin and other temporary files that you may safely delete. 1. Click on Start > Computer. Right-click on the Gateway icon and select Properties. 2. Select the General tab and click on the Disk Cleanup button (next to the diagram of the disk drive
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    and thus decrease the chance of a fault developing at a later date. 1. Perform a Disk Cleanup and close all open programs. 2. Click on Start > Computer. Right-click on the Gateway icon and select Properties. 3. Click on Tools and Defragment now.... 4. Click on the volume you want to defragment and
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    drive 1. Click on Start > Computer. 2. Right-click on the Gateway icon and select Properties. 3. The Hard Disk Properties window displays the amount of used space them from your computer or to restore them to their original location. Double-click on the Recycle Bin on the Windows desktop and click on
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    on Start Features. > Control Panel > Programs > Programs and 3. Archive files on an external hard disk drive, recordable CDs or DVDs (if your computer is equipped with a CD or DVD writer) and delete them from the hard disk. Run Windows System Tools Windows includes some convenient tools to keep
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    Windows System Restore. System Restore monitors changes to your computer and automatically creates restore points that store your computer's configuration each time a major change occurs (such as installing programs). It can undo harmful changes to your computer and restore settings and performance
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    If you cannot access the Windows desktop: 1. Press the Alt+F10 key upon start-up when the Gateway logo appears. This will open the Recovery Program. 2. Select Windows System Restore and click Next. Your computer will automatically restart and open System Restore. System Restore options Restore your
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    a Restore Point Windows creates restore points automatically at regularly scheduled times or before certain programs or drivers are installed. This option allows Create. Undo the last restoration If the system fails after restoring the computer to a certain date, you can use this option to undo the
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    been downloaded and installed on your computer. Norton Internet Security performs automatic updates through Live Update. You can also start a manual update from the main interface of Norton Internet Security and the Live Update link. Operating system, software and drivers Windows Update can help
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    issues. Remote Assistance makes it possible to diagnose and repair problems with a computer without personally visiting it. You can access Remote Assistance by clicking on Start > All Programs > Maintenance > Windows Remote Assistance. Upon launching Remote Assistance, you will see a screen
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    . Insert the startup disc you created during Windows setup into the ODD and press + + to restart your computer. This will automatically diagnose your system and make necessary fixes. However, if the diagnostic utility still reports a problem, then you may have to perform the
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    to a power outlet and that it is turned on. • Make sure that the monitor is correctly connected to the computer. If these steps do not work, contact your dealer or technical support center for assistance. The printer does not work. Do the following: • Make sure the printer is connected to a power
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    drive by using a good (undamaged) disc. If your drive can not read the information on the good disc there may be a problem with the drive. Contact your dealer or technical support center for assistance. System cannot write data on the hard disk or disc. Check the following: Make sure the disk is
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    GATEWAY RECOVERY MANAGEMENT Gateway Recovery Management is only available with a preinstalled Windows operating system. If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers
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    for the hard drive's entire original contents, including Windows and all factory-loaded software and drivers, click Create Factory Default Disc. - OR To create recovery discs for only the factory-loaded software and drivers, click Create Drivers and Applications Backup Disc. Important: We recommend
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    The Create Factory Default Backup dialog box opens. This dialog box tells you the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs ready before continuing. 68 - Recovery
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    a unique, descriptive label on each disc, such as 'Windows Recovery Disc 1 of 2' or 'Apps/Drivers Recovery disc'. Make sure you keep the discs in a SYSTEM If Gateway support did not help fix your problem, you can use the Gateway Recovery Management program. This will restore your computer Recovery
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    working correctly, the problem may be solved by reinstalling the software or the device drivers. To recover software and drivers that were pre-installed at the factory, see "Recovering pre-installed software and drivers" on page 71. For instructions on reinstalling software and drivers that were not
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    software's installation instructions. • New device drivers - If you need to recover device drivers that did not come pre-installed on your computer, follow the instructions provided with the device. To recover your pre-installed software and drivers: 1. Click on Start > All Programs > Gateway, then
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    them as restore points. In most cases of hard-toresolve software problems, you can return to one of these restore points to get your system running again. Windows automatically creates an additional restore point each day, and also each time you install software or device drivers. 72 - Recovery
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    click Start, then click Help and Support. Type windows system restore in the Search Help box computer. Returning your system to its factory condition If your computer experiences problems your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If
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    Windows To reinstall Windows and all pre-installed software and drivers: 1. Click on Start > All Programs > Gateway, then click on Gateway Recovery Management. Gateway restarting your computer, then continues by copying files to your hard drive. This process may take a while, but a Gateway Recovery
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    Recovering from the hard drive during startup To reinstall Windows and all pre-installed software and drivers: 1. Turn on your computer, then press Alt+F10 during startup. Gateway Recovery Management opens. 2. Click on Restore system from factory default. Caution: Continuing the process will erase
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    6. Your computer will restart. 3. During startup, press F12 to open the boot keys to select the line CDROM/DVD (this line may start with 'IDE 1...'), then press Enter. Windows installs from the recovery disc you inserted. 5. Insert the second recovery disc when prompted, then follow the onscreen
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    protect your hearing, follow these instructions. - Increase the volume gradually serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service information. Caution: The transmitting device embedded in this computer
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    or 5.15 - 5.35 GHz band, may be present (embedded) in your computer system. This section is only applicable if these devices are present. Refer to installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions
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    1999/5/EC. France: Restricted wireless frequency bands Some areas of France have a restricted frequency band. The worst case maximum authorized power indoors is: - 10 mW for the entire 2.4 GHz band (2400 MHz - 2483.5 MHz) - 100 mW for frequencies between 2446.5 MHz and 2483.5 MHz - Note: Channels
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    is permitted with an EIRP of less than 100 mW indoors and less than 10 mW outdoors: 01 Ain Orientales 02 Aisne 03 Allier 05 Hautes Alpes 08 - Note: Your WLAN Card transmits less than 100 mW, but more than 10 mW. List of National Codes This equipment may be operated in the following countries:
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    product warning, go to www.gateway.com/prop65. MERCURY WARNING THE Federal Regulations (CFR 47) rules. On the computer or modem card is a label that contains the which is Part 68-compliant. See installation instructions for details. The Ringer Equivalence service may be required. The telephone
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    makes it unlawful for any person to use a computer or other electronic device to send any message service or co-channel Mobile Satellite systems, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed
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    to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The customer should
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    Users should make sure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. The Ringer Equivalence Number (
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    output socket is classified as Telecommunication Network Voltage (TNV3). Note for computers equipped with wireless controllers and wired modems: Hereby, Gateway, declares that the wireless devices provided with this computer include a low power radio transmitter in full compliance with the essential
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    all local (individual office) computers and computer support equipment to the same supply. In that aim, the socket-outlet should be installed near to the equipment and should be easily accessible. Under 10 amp minimum. The plug must display an international agency 86 - Regulatory information
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    computer to a hardware device that was not included with your computer. - Ferrite reference: 28A-2029 from Steward (two loops) During product certification, Gateway to service or modify the equipment, you must disconnect all power and modem cords. - Caution: Some components inside the computer can
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    prescribed maintenance conditions. The optical devices installed in your computer are designed for use solely as components of such electronic product and therefore do not comply with the appropriate requirements of Code of Federal Regulation Sec. 1040.10
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    of all our products. Thus, all plastic parts heavier than 25 grams used in Gateway products are labelled ISO 11469. This label allows a quick recognition of the material and eases its valorisation. Likewise, desktop computers are designed to be easily dismantled, with screws being replaced by clips
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    products must be sorted separately for disposal. These rules concern all Gateway products and also all accessories, such as keyboard, mouse, speakers, an incorrect type. Dispose of used batteries according to the instructions. Mercury advisory For electronic products containing a non-LED-backlit
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    a CD or DVD to run. You will find these discs in your computer's packaging. Gateway License Agreement (CD and/or DVD Products). This copy of the original legal agreement between you (either individual or an entity) and Gateway By installing the software you are agreeing to be bound by the terms of
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    SOFTWARE is permanently installed on the hard disk or the storage device of a computer (other than a network server) and one person uses that computer more than 80% pre-loaded, embedded or otherwise distributed with the products provided by Gateway does contain free or third party software programs
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    GPL or write to the free Software Foundation, Inc. and request a copy. The address of the Free Software Foundation, Inc is: 59 Temple Place - Suite 330, Boston, MA, 02111-1307, USA. For a period of three (3) years as commencing from your receipt of this software, you may obtain a complete machine-
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    environment 7 Cleaning your computer 8 connections Codec 29 network 22 D Disk Cleanup 54 Memory card reader 20 Disk Defragmenter 55 DSL 33 disk drives DVD 30 taking care of discs 19 DVD movies 30 Download 29 playing 30 Drives E Electronic Program Guide 28 Epilepsy warning 11
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    system did not boot up 63 G Gateway Recovery Management Program .... 26 H HDD (Hard Disk Drive) Health precautions 10 Free space 54 Helpdesk 53 Management 56 I Interference 85 Firewall 41, 48 Internet Internet Service Provider (ISP 32 Connection 32, 33 L LAN (Local Area
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    Program..... 26 Removing hardware 21 System Restore 58 Removing software 56 Regulatory Information 77, 89 Restore points 60 S Safe Computing 55 keyboard 14 Error checking 53 monitor 14 Windows System Restore 58 T turning off computer 18 power button 18 software shutdown 18 power
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    6 Welcome Center 25 WiFi 34 Windows System Restore 58 Using Windows 25 Welcome Center 25 Windows Action Center 47, 61 Windows automatic updates ..... 49, 61 Windows Defender 50 Windows Media Center 26, 27 Windows Media Player 26, 27 Windows Remote Assistance.......... 62 V12A1 Index
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User’s Guide
Gateway desktop series