Gateway M-6846 8512936 - Gateway Notebook Reference Guide R0 - Page 126

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CHAPTER 9: Troubleshooting You see an "Access Denied" or "Write protect" error message • Move the write-protection tab in the upper-right corner of the diskette down (unprotected). • The diskette may be full. Delete unnecessary files on the diskette and try again. • Not all diskettes are IBM-compatible. Make sure that the diskette you are using is IBM-compatible. • Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. You see a "Disk is full" error message • Delete unnecessary files on the diskette. • Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. • Run Error checking on the diskette. If errors are detected and corrected, try using the diskette again. For instructions on running Error checking, see "Checking the hard drive for errors" in your online User Guide. You see a "Non-system disk," "NTLDR is missing," or "Disk error" error message • Eject the diskette from the diskette drive, then press ENTER. • Make sure that the diskette you are using is IBM-compatible. The diskette drive status indicator is lit continuously • Remove the diskette from the drive. If the indicator stays on, try restarting your notebook. Display The screen is too dark • Adjust the brightness using the system keys or Windows Mobility Center. For more information about adjusting the brightness, see "Adjusting the brightness" on page 48. The screen resolution is not correct • Change the screen resolution from the Display Settings dialog box. For instructions on changing the screen resolution, see "Changing the color depth and screen resolution" in your online User Guide. 118

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CHAPTER 9: Troubleshooting
118
You see an “Access Denied” or “Write protect” error
message
•
Move the write-protection tab in the upper-right corner
of the diskette down (unprotected).
•
The diskette may be full. Delete unnecessary files on the
diskette and try again.
•
Not all diskettes are IBM-compatible. Make sure that the
diskette you are using is IBM-compatible.
•
Try a different diskette. Occasionally diskettes are flawed
and cannot be read by the diskette drive.
You see a “Disk is full” error message
•
Delete unnecessary files on the diskette.
•
Try a different diskette. Occasionally diskettes are flawed
and cannot be read by the diskette drive.
•
Run Error checking on the diskette. If errors are detected
and corrected, try using the diskette again. For
instructions on running Error checking, see “Checking
the hard drive for errors” in your online
User Guide
.
You see a “Non-system disk,” “NTLDR is missing,” or “Disk
error” error message
•
Eject the diskette from the diskette drive, then press
E
NTER
.
•
Make sure that the diskette you are using is
IBM-compatible.
The diskette drive status indicator is lit continuously
•
Remove the diskette from the drive. If the indicator stays
on, try restarting your notebook.
Display
The screen is too dark
•
Adjust the brightness using the system keys or Windows
Mobility Center. For more information about adjusting
the brightness, see
“Adjusting the brightness” on
page 48
.
The screen resolution is not correct
•
Change the screen resolution from the
Display Settings
dialog box. For instructions on changing the screen
resolution, see “Changing the color depth and screen
resolution” in your online
User Guide
.