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Gateway MT6840 8512152 - Gateway Notebook Reference Guide for Windows Vista - Page 103

Troubleshooting, Audio, Battery, CD drives - reviews

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www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then try turning the notebook on with the notebook unplugged and the battery installed. • If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. • Make sure that your hard drive is not full. • If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction. • If an error occurs in a program, see the program's printed documentation or the online help. Troubleshooting Troubleshooting topics are listed in alphabetical order. Audio Audio troubleshooting is covered under "Sound" on page 119. Battery Battery troubleshooting is covered under "Power" on page 117. CD drives CD drive troubleshooting is covered under "DVD drives" on page 99. 97

Section	Page
Contents	3
About This Reference	7
About this guide	8
Accessing your online User Guide	8
Gateway contact information	9
Gateway model and serial number	9
Microsoft Certificate of Authenticity	9
For more information	9
Checking Out Your Notebook	11
Front	12
Left	13
Right	14
Back	15
Bottom	16
Keyboard area	17
Setting Up and Getting Started	19
Working safely and comfortably	20
Reducing eye strain	20
Setting up your computer desk and chair	21
Sitting at your notebook	21
Avoiding discomfort and injury from repetitive strain	21
Connecting the AC adapter	22
Protecting from power source problems	23
Connecting the dial-up modem	24
Connecting to a broadband modem or network	25
Starting your notebook	26
Waking up your notebook	27
Turning off your notebook	27
Restarting (rebooting) your notebook	28
Using the status indicators	29
Using the keyboard	30
Key types	31
System key combinations	32
Using the EZ Pad touchpad	34
Adjusting brightness	37
Adjusting the volume	37
Turning your wireless radio on or off	39
IEEE 802.11 wireless network radio	39
Bluetooth radio	40
Using Drives and Accessories	41
Using the CD or DVD drive	42
Identifying drive types	42
Using a CD or DVD	43
Using the memory card reader	44
Memory card types	44
Inserting a memory card	44
Using a memory card	44
Removing a memory card	45
Adding and removing a PC Card	45
Installing a printer or other peripheral device	47
Connecting a USB device	47
Connecting an IEEE 1394 device	48
Viewing the display on a projector or monitor	48
Adjusting the display properties	49
Using the projector or monitor for a presentation	51
Viewing the display on a television	52
Adjusting the television display settings	52
Ordering accessories	53
Managing Power	55
Monitoring the battery charge	56
Recharging the battery	56
Changing the battery	57
Replacing the battery	57
Recalibrating the battery	58
Getting the most from your battery	59
Maximizing battery performance	59
Conserving battery power	60
Using alternate power sources	61
Changing power modes	61
Using power saving modes	62
Changing notebook power settings	62
Changing the power plan	62
Changing advanced settings	64
Traveling with Your Notebook	67
Packing your notebook	68
Traveling by air	68
Dial-up modem	68
Radio frequency wireless connections	69
Files	69
Security	70
Power	71
Additional tips	71
Maintaining Your Notebook	73
Caring for your notebook	74
Cleaning your notebook	75
Cleaning the exterior	75
Cleaning the keyboard	76
Cleaning the notebook screen	76
Maintaining the battery	76
Storing batteries	77
Cleaning CDs or DVDs	78
Recovering your system	78
Recovering pre-installed software and drivers	79
Preparing for software and device driver recovery	79
Recovering pre-installed software and drivers using Gateway Recovery Center	81
Recovering pre-installed software and drivers using recovery discs	83
Using Microsoft System Restore	85
Manually creating a restore point	87
Recovering your system to its factory condition	88
Recovering your system using the Windows DVD	89
Upgrading Your Notebook	91
Preventing static electricity discharge	92
Adding or replacing memory modules	93
Replacing the hard drive kit	97
Troubleshooting	101
Safety guidelines	102
First steps	102
Troubleshooting	103
Audio	103
Battery	103
CD drives	103
Diskette drive (external)	104
Display	104
DVD drives	105
Ethernet	107
File management	107
Hard drive	108
Internet	109
Keyboard	110
Media Center	111
Memory	113
Memory card reader	114
Modem (cable or DSL)	114
Modem (dial-up)	114
Mouse	118
Networks (wired)	119
Networks (wireless)	120
Passwords	122
PC Cards	123
Pointing device	123
Power	123
Printer	124
Sound	125
Status indicators	126
Touchpad or pointing device	126
Video	126
Telephone support	127
Before calling Gateway Customer Care	127
Legal Information	129
Important safety information	130
Regulatory compliance statements	131
Wireless guidance	131
United States of America	132
Canada	135
Japan	136
Laser safety statement	137
EPA ENERGY STAR	137
Environmental information	137
Notices	138
A	139
B	139
C	139
D	140
E	141
F	141
G	141
H	141
I	141
J	142
K	142
L	142
M	142
N	143
O	143
P	143
R	144
S	144
T	145
U	146
V	146
W	146