GE 28165FE1 User Guide

GE 28165FE1 - Dect 6.0 Digital Manual

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  • GE 28165FE1 | User Guide - Page 1
    Model 28165 DECT 6.0 2-Line, Cordless Handset Speakerphone/ Answering System User's Guide Your new GE telephone system is EXPANDABLE up to a total of 6 handsets (by purchase of optional Model 28166 handset with charge cradle)
  • GE 28165FE1 | User Guide - Page 2
    is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. Notes • This equipment may not be used on coin service provided by the telephone company. • Party lines are subject to state tariffs, and therefore, you may not be able to use
  • GE 28165FE1 | User Guide - Page 3
    with the instructions, may cause stock number 004-000-00345-4 when ordering copies. Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Hearing Aid Compatibility (HAC) This telephone system
  • GE 28165FE1 | User Guide - Page 4
    conjunction with any other antenna or transmitter. For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with FCC RF exposure guidelines. Information for DECT Product This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz
  • GE 28165FE1 | User Guide - Page 5
    DECT Product 4 Introduction 7 Before You Begin 8 Parts Checklist 8 Telephone Jack Requirements 8 Installation 9 Digital Security System 9 Important Installation Guidelines 9 Handset Layout 10 Base Layout 11 Installing the Phone 12 Installing the Handset Battery 20 Reviewing the Outgoing
  • GE 28165FE1 | User Guide - Page 6
    Cordless Handset )..... 37 Reviewing Call Records Handset 46 Changing the Battery 47 Battery Safety Precautions 47 Display Messages 48 Handset Sound Signals 48 Troubleshooting Guide 49 Caller ID Solutions 49 Telephone Solutions 49 Battery Solutions 50 Answering System Solutions 51 General
  • GE 28165FE1 | User Guide - Page 7
    CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have
  • GE 28165FE1 | User Guide - Page 8
    than shown above. For Model 28165xx6 there will be FIVE additional handsets, charge cradles, belt clips, battery packs and covers than shown above. Telephone Jack Requirements To use this phone, you need two RJ11C type modular telephone jacks (one for each Line 1 and Line 2), which might look like
  • GE 28165FE1 | User Guide - Page 9
    Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs,
  • GE 28165FE1 | User Guide - Page 10
    Handset Layout VOLUME 5/6 (volume +/- button) earpiece Visual message waiting indicator PUSH TO TALK (button) 10 display Soft Key Left (SKL) button LINE 1 (button) *TONE (button) handsfree (button) microphone CID/VOL 5/6 (caller ID/ volume +/- button) Soft Key Right (SKR) button LINE 2 (button
  • GE 28165FE1 | User Guide - Page 11
    (button) Mailbox 1/2 ON-OFF (buttons/ indicators) INTERCOM/ PAGE (intercom/ page button) REDIAL (redial button) LINE 2 (button) END-CANCEL (end/cancel button) PUSH TO TALK (button) PLAY/STOP 1 and 2 (buttons/ indicators) 7 REPEAT (repeat button) 8 SKIP (skip button) #PAUSE (button) DELETE
  • GE 28165FE1 | User Guide - Page 12
    Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before using the cordless handsets. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. appoved Nickel Metal Hydride (Ni-MH) battery model 5-2721, which is compatible with
  • GE 28165FE1 | User Guide - Page 13
    type), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. 2. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base. 3. Plug one end of a telephone line cord into the TEL
  • GE 28165FE1 | User Guide - Page 14
    handset, it will not change the language on the base. Speakerphone Volume Use the VOLUME (5 or 6) buttons to adjust the speaker volume on the base to a comfortable level during a call OR press the LINE 1 or LINE to hear the voice prompts. 1. Make sure your phone is OFF (not in TALK mode). 2. Press
  • GE 28165FE1 | User Guide - Page 15
    shortcut keys 1ON-OFF or 2ON-OFF to turn the corresponding answering system ON and OFF immediately. Base Voice/Display Prompt Language The voice prompt is French as well. The default prompt language is English. 1. Make sure your phone is OFF (not in TALK mode). 2. Press the MENU (SKR) to go to
  • GE 28165FE1 | User Guide - Page 16
    the following items under the Date/Time menu; Date/Time, Set Time, Time Format, Date Format. To access the Date/Time Menu: 1. Make sure your phone is OFF (not in TALK mode). 2. Press the MENU (SKR) to go to the main menu. 3. Use the 5 or 6 buttons to scroll to DATE/TIME
  • GE 28165FE1 | User Guide - Page 17
    Menu: 1. Make sure your phone is OFF (not in TALK mode). 2. Press the MENU (SKR) to go to the main menu. 3. Use the 5 or 6 buttons to scroll to RINGER. 4. Press the SELECT (SKL) to confirm. 5. Use the 5 or 6buttons to select LINE 1 or LINE 2 for setting Line 1 or Line 2. 6. Press the SELECT (SKL
  • GE 28165FE1 | User Guide - Page 18
    Base Ringer Volume From the Ringer Menu: 1. Use the 5 or 6 buttons to scroll to RINGER VOLUME. Press SELECT (SKL) to enter the sub-menu. 2. Use the 5 or 6buttons to select HIGH, MEDIUM, LOW or OFF. 3. Press the SELECT (SKL) to confirm. NOTE: If you turn the ringer OFF, the ringer off icon shows in
  • GE 28165FE1 | User Guide - Page 19
    or Mailbox 2. Answer ON/OFF NOTE: The Mailbox Answerer(s) must be ON to hear the voice prompts. 1. Make sure your phone is OFF (not in TALK mode). 2. Press the MENU (SKR) to go to the main menu. 3. Use the 5 keys 1ON-OFF or 2ON-OFF to turn the corresponding answering system ON and OFF immediately. 19
  • GE 28165FE1 | User Guide - Page 20
    . 5. Press the BACK (SKR) when you have finished reviewing the announcement. Recording the Outgoing Announcement For best results when recording Outgoing Announcement Hi, this is (use your name here), I can't answer the phone right now, so please leave your name, number and a brief message after the
  • GE 28165FE1 | User Guide - Page 21
    default security code is 123. 4. Press the OK (SKL) to confirm. Forwarding Messages This function will automatically forward the answerer's messages to another phone number which allows you to receive your messages soon after they are left and eliminates the need to call periodically to check for
  • GE 28165FE1 | User Guide - Page 22
    , F ANS1ON/2OFF shows in the display. View Unit ID The unit's identification code number is for reference purposes only. Number of Retries If the line of desired number is busy, answerer will continue to try to forward the messages again (up to three times, depending on selection) at a later
  • GE 28165FE1 | User Guide - Page 23
    6 buttons to select ENGLISH, FRANCAIS or ESPANOL. 6. Press the SELECT (SKL) to save the selection. Messages The display on the handset shows # MSG when you have messages. 1. Make sure your phone is OFF (not in TALK mode). 2. Press the MENU (SKR) to access the main menu. 3. Use the 5 or 6 buttons to
  • GE 28165FE1 | User Guide - Page 24
    SELECT (SKL) to confirm. 5. Press the 5 or 6buttons to review CID. Delete Caller ID 1. Make sure your phone is OFF (not in TALK mode). 2. Press the MENU (SKR the SELECT (SKL) to confirm. HANDSET BASE shows in the display. 6. Use the 5 or 6 buttons to select HANDSET or BASE, and press the SELECT
  • GE 28165FE1 | User Guide - Page 25
    your phone is OFF (not in TALK mode). 2. Press the MENU (SKR) to go to the main menu. 3. Use the 5 or 6 buttons to scroll to RINGER. 4. Press the SELECT (SKL) to confirm. 5. Use the 5 or 6buttons to select LINE 1 or LINE 2 for setting Line 1 or Line 2. 6. Press the SELECT (SKL) to confirm. Handset
  • GE 28165FE1 | User Guide - Page 26
    are for dual tone ringer tone and Melody 1 through 15 are for melodies. Handset Key Tone From the Ringer Menu: 1. Use the 5 or 6 buttons to scroll to select ON, OFF. 3. Press the SELECT (SKL) to confirm. Handset Registration 1. Make sure your phone is OFF (not in TALK mode). 2. Press the MENU (SKR)
  • GE 28165FE1 | User Guide - Page 27
    sure your phone is OFF (not in TALK mode). 2. Press the MENU (SKR) to go to the main menu. 3. Use the 5 or 6 buttons to scroll to HANDSET NAME. delete one character at a time. 6. Press the DONE (SKL) to save. Handset Date/Time You may program the following items under the Date/Time Menu; Date/Time
  • GE 28165FE1 | User Guide - Page 28
    /YYYY. 3. Press the SELECT (SKL) to save the selection. Language 1. Make sure your phone is OFF (not in TALK mode). 2. Press the MENU (SKR) to go to the be done from the base or the handset. Begin with unit you want to monitor with (the microphone); 1. Make sure your phone is OFF (not in TALK mode).
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    Press the DONE (SKL) to confirm the selection. Basic Operation Charge/In Use Indicator The phone is ON when the LED indicator on the handset and the charge/in use indicator on the base is lit. The handset and base indicators flash when you receive a call. Answering a Call 1. To answer a call, press
  • GE 28165FE1 | User Guide - Page 30
    LINE 1 or LINE 2 button on base or handset to activate custom calling services such as call waiting or call transfer, which are available through your local phone company. Number Redial You may redial a number up to 32 digits long. To quickly redial the last number you dialed: 1. Press LINE 1, LINE
  • GE 28165FE1 | User Guide - Page 31
    the UNHOLD (SKR). • To switch a call on hold from the base to the cordless handset, press LINE 1, LINE 2, or handsfree button on the handset. Paging the Cordless Handset This feature helps you locate a misplaced handset. Press and release the INTERCOM/PAGE button on the base. A list of registered
  • GE 28165FE1 | User Guide - Page 32
    from the base or the handset. Begin with unit you want to monitor with (the microphone); 1. Make sure your phone is OFF (not in Line number. 2. Use the 5 or 6 buttons to select the desired handset or base. Press the SELECT (SKL) to confirm. NOTE: If you only have one handset registered in the system
  • GE 28165FE1 | User Guide - Page 33
    Operation A two-way intercom is possible between the base and cordless handset(s) without tying up the telephone line and since the telephone line is not used, you can still receive incoming calls. Making an Intercom Call 1. Make sure the phone is OFF (not in TALK mode). 2. Press the int button
  • GE 28165FE1 | User Guide - Page 34
    call, the handset or base beeps. To answer the intercom call, press the OK (SKL), LINE 1 or LINE 2 button telephone caller, the base, and cordless handsets • transfer the external telephone call to another handset Two-Way Intercom Calls 1. During an external call, press the int button on the handset
  • GE 28165FE1 | User Guide - Page 35
    or base can enter conference mode directly by pressing the LINE 1 or LINE 2 button on the second handset or base during a call. Between a handset or base and external calls on the Line 1 and Line 2 1. During an external call on either LINE 1 or LINE 2, press the HOLD (SKR) to put the call on hold
  • GE 28165FE1 | User Guide - Page 36
    Caller ID Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and
  • GE 28165FE1 | User Guide - Page 37
    cannot answer, your telephone's Caller ID memory stores is automatically deleted. You may review the stored information at any time. Reviewing Call Records As calls are phone is OFF (not in TALK mode). 2. Use the 5 or 6 button to display the desired Caller ID record. 3. Press the LINE 1 or LINE
  • GE 28165FE1 | User Guide - Page 38
    telephone number is corrupted, such as an alphabetical character in a number field, you will hear an error tone and the number is not dialed. Unit displays UNABLE TO DIAL. Storing CID Records in Internal Memory You may transfer a Caller ID record to your phone . NOTE: The system treats PAUSES as
  • GE 28165FE1 | User Guide - Page 39
    cordless handset and base each have their own separate memory storage areas. Store fifty 11-character names and 24-digit telephone numbers in the handset and forty 11-character names and 24-digit telephone a Name and Number in Memory 1. Make sure the phone is OFF (not in TALK mode). 2. Press the
  • GE 28165FE1 | User Guide - Page 40
    you dial 9 for an outside line, or wait for a computer access tone.) A pause shows on the display as a P. Each pause counts as 1 digit in the dialing sequence. If you need a longer pause, press the #PAUSE button twice again. Reviewing a Stored Number 1. Make sure the phone is OFF (not in TALK mode
  • GE 28165FE1 | User Guide - Page 41
    shows in the display. Dialing a Number from Memory 1. Make sure the phone is ON (in TALK mode) by pressing the LINE 1 or LINE 2 button or handsfree button. NOTE: While in TALK mode, the handset's can only access the handset memory. Make sure the memory records from the base are transferred to the
  • GE 28165FE1 | User Guide - Page 42
    cordless handsets can save a memory record into the handset memory storage or the base. The cordless handset can also transfer a memory record from the handset to the base or from the base to the handset. Transferring memory from the handset to the base: 1. Press the MEMORY (SKL) to enter the phone
  • GE 28165FE1 | User Guide - Page 43
    calling). 2. To speak to the caller, pick up the handset, and press the LINE 1 or LINE 2 button or handsfree button on the base or handset. The answering system automatically stops recording when you activate the handset or base or pick up an extension phone. TIP: Make sure the volume on the base is
  • GE 28165FE1 | User Guide - Page 44
    review. • Press 3 to skip. • Press 4 to turn OFF/ON. • Press 7 to review menu again. Memory Full When the answering system memory is full, the system messages from the base or one message at a time from the handset or a phone in another location. NOTE: Erased messages cannot be restored. To erase
  • GE 28165FE1 | User Guide - Page 45
    shows in display. 6. Press the PLAY/STOP on the handset (the 2 button). The message plays. 7. Press the phone by entering your 3-digit security code during the playing of outgoing announcement or after you hear the outgoing announcement. 1. Dial the telephone number to which the answering system
  • GE 28165FE1 | User Guide - Page 46
    . The handset receiver and microphone are disabled when the headset is connected. 2. Adjust the headset to rest comfortably on top of your head and over your ear. Move the microphone to approximately two to three inches from your mouth. 3. Press the LINE 1 or LINE 2 button to answer a call or make
  • GE 28165FE1 | User Guide - Page 47
    model 5-2721, which is compatible with this unit. 1. Make sure the telephone is OFF (not in TALK mode) before you replace the battery. 2. Remove the battery compartment door. 3. Disconnect the battery plug from the jack inside the battery compartment and remove the battery pack from the handset
  • GE 28165FE1 | User Guide - Page 48
    telephone number in one of the 50 memory locations. INCOMPLETE DATA Caller information has been interrupted during transmission or the phone line is excessively noisy. LOW BATTERY Indicates the battery area not serviced by Caller ID or the information was not sent. Handset Sound Signals Signal
  • GE 28165FE1 | User Guide - Page 49
    . Ensure the telephone line cord is connected to the base and the wall jack. • Disconnect the base from the wall phone jack and connect another phone to the same jack. If there is no dial tone on the second phone, the problem might be your wiring or local service. • The cordless handset may be out
  • GE 28165FE1 | User Guide - Page 50
    you follow proper dialing sequence? Phone dials in pulse with tone service • Make sure phone is in tone dialing mode. Phone won't dial out with pulse service • Make sure phone is in pulse dialing mode. Battery Solutions If you experience any of the following problems, even after fully recharging the
  • GE 28165FE1 | User Guide - Page 51
    a message is received. • Answering system memory is full. Erase some messages. • You may have accidently pressed the play/stop button during playback and stopped the message. Won't respond to remote commands • You must use a tone-dial phone. This phone does not support pulse (rotary) dialing. • Make
  • GE 28165FE1 | User Guide - Page 52
    phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. • Avoid dropping the handset • Baby monitor is using the same frequency. • Handset battery is low. • You're out of range of the base. 52
  • GE 28165FE1 | User Guide - Page 53
    the problem is resolved. Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc. could void the user's authority to operate this product. For instructions on how to obtain a replacement unit, refer to the warranty included in this guide or call customer service at
  • GE 28165FE1 | User Guide - Page 54
    does not cover: • Customer instruction. (Your Owner's Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.) • Installation and setup service adjustments. • Batteries. • Damage from misuse or neglect
  • GE 28165FE1 | User Guide - Page 55
    verbal or written information given by Thomson Inc., its agents, or employees shall create a guaranty or in any way increase the scope of this warranty. • Repair or replacement as provided under this warranty is the exclusive remedy of the consumer. Thomson Inc. shall not be liable for incidental or
  • GE 28165FE1 | User Guide - Page 56
    Accessory Information DESCRIPTION AC power adaptor Belt Clip Headset Replacement Handset Battery Accy. Handset Recharge Cradle MODEL NO. 5-2760 5-2717 5-2425 (black) 5-2721 5-2753 To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A
  • GE 28165FE1 | User Guide - Page 57
    a Call 29 Answering System Operation 43 Answering System Solutions 51 B Base Battery 47 Changing the Outgoing Announcement 20 Charge/In Use Indicator 29 Connecting an Optional Headset to the Handset 46 Connecting the Base Station 13 Connecting the Belt Clip 46 Cordless Handset
  • GE 28165FE1 | User Guide - Page 58
    Sound Signals 48 Handset Telephone Set Up 23 Handset VIP Melody 26 Hearing Aid Compatibility (HAC) 3 Hold 31 I Important Installation Guidelines 9 Information for DECT Product 4 Inserting a Pause in the Dialing Sequence 40 Installation 9 Installing the Backup Batteries on Base
  • GE 28165FE1 | User Guide - Page 59
    Outgoing Announcement 20 Remote Access 45 Reviewing a Stored Number 40 Reviewing Call Records 37 Reviewing the Outgoing Announcement 20 Room Monitor T Telephone Jack Requirements 8 Telephone Solutions 49 Time Format 16, 28 Tone/Pulse 17 Transferring Memory 42 Troubleshooting Guide 49
  • GE 28165FE1 | User Guide - Page 60
    Visit the GE website at: www.GE.com/phones Model 28165 00027634 (Rev. 0 Dom E) 08-28 Printed in China Thomson Inc. 101 West 103rd Street Indianapolis, IN 46290-1102 © 2008 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s)
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Model 28165 DECT 6.0
2-Line, Cordless Handset
Speakerphone/
Answering System
User’s Guide
Your new GE telephone system is EXPANDABLE up to a total of 6 handsets
(by purchase of optional Model 28166 handset with charge cradle)