GE WPRE8150KWT Owners Manual - Page 8

Before you call for service... Safety Instructions Troubleshooting Tips Save time and money! Review the charts on the following pages, or visit ge.com. You may not need to call for service. Operating Instructions Troubleshooting Tips PERFECTEMP PerfecTemp wash temperature is incorrect (Review PerfecTemp in the "About the control panel" section) WATER Water level seems low Possible Causes The washer is in a cold rinse cycle All the water in your household water heater has been used Possible Causes This is normal Water fills and drains at the same time Too many suds Drain stand pipe is too low Too much detergent Water leaks Type of detergent Soft water Using too much detergent in washer Type of detergent Fill hoses or drain hose is improperly connected Household drain may be clogged Constant water pressure to the fill hoses at the water source Water temperature seems incorrect Cooler water temperatures provide improved energy efficiency Control is not set properly Water supply is turned off or improperly connected Water valve screens are stopped up Water pumped out before cycle is complete Water won't drain House water heater is not set properly Lid lifted or cycle was put in pause for over 24 hours Drain hose is kinked or improperly connected Washer pauses during wash cycle Washer pauses during spin cycle Water does not fill when lid is open 8 The PREWASH Cycle or AUTO SOAK Option was chosen This is normal This is normal What To Do • This is normal. The PerfecTemp feature is designed not to activate during a cold rinse cycle to improve the energy efficiency of your washer. • Wait until the water in the water heater is heated to the correct temperature. What To Do • Water may not cover the top level of the clothes. This is normal for this high efficiency washer. • The drain stand pipe must be above 30". • Measure your detergent carefully. Use less soap if you have soft water, a smaller load or a lightly soiled load. • Switch to HE detergent. • Try less detergent. • Use less detergent. Use less soap if you have soft water, a smaller load or a lightly soiled load. • Switch to HE detergent. • Make sure hose connections are tight at faucets and rubber washers are installed. Make sure end of drain hose is correctly inserted in and secured to drain facility. • Check household plumbing. You may need to call a plumber. • Tighten hoses at the faucets and turn the water off after each use. • Check condition of the fill hoses; they should be replaced every 5 years. • New laundry detergents have been formulated to work with cooler water temperatures without affecting wash performance. • Check water temperature control and adjust. • Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets. • Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. • Make sure house water heater is delivering water at 120°F-140°F (48°C-60°C). • Reset cycle. • Straighten drain hose and make sure washer is not sitting on it. • Top of drain outlet should be less than 6 ft (1.8 m) above floor. • This is normal. The washer alternates between agitate and soak during these cycles to get your clothes cleaner with less wear. • The washer may pause during the spin cycle to remove soapy water more efficiently. • The lid must be closed for the washer to operate. The washer will not fill with the lid opened when the load size setting is placed on Automatic Load Sensing. Consumer Support