Genie ChainLift 800 Owner's Manual - Page 28

Possible Problem, Solution - troubleshooting

Page 28 highlights

TROUBLESHOOTING GUIDE - POWER HEAD LED FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM Power head LED Red LED showing Green LED showing OFF OFF Continuous ON 1 BLINK, Pause (Repeat) 1 BLINK, Pause (Repeat) Possible Problem Solution Normal operation • Programming incomplete • Transmitter has not learned • Limit Programming incomplete • Safe-T-Beam® sensor obstruction going down • Door obstruction going down • Door obstruction going up None required • Complete programming • Push transmitter button to program (See section 7 ) • Set DOWN LIMIT programming • Check for obstruction, remove • Check for obstruction, remove. - Check door spring (See section 10) - Contact The Genie Company at 1-800-35-GENIE 2 BLINKS, Pause (Repeat) 3 BLINKS, Pause (Repeat) 4 BLINKS, Pause (Repeat) 5 BLINKS, Pause (Repeat) • Limit Programming incomplete • Wire to power head or wire connection at power head is bad. • Sensors out of alignment • Continuous obstruction of Safe-T-Beam® sensor • Limits set backwards • Wall button wire short • Wall button wires reversed in power head connector. • Chain/belt is too tight • Control system failure • Set UP LIMIT programming • Check power head wiring, check connections, - Replace or repair • Check Source & Sensor alignment • Check for obstruction of Safe-T-Beam® sensor • Clear limits and reprogram (See section 6 ) • Check button(s) and wiring. Staples can cut insulation and shorts wires. Replace Wall Control, repair or replace wiring. - Contact The Genie Company at 1-800-35-GENIE • Reverse wire placement in power head connector. (See section 3 ) • Adjust chain/belt tension (See section 1 ). - Contact The Genie Company at 1-800-35-GENIE • Contact Genie® authorized dealer for service 28 PN# 37026500123 05/15/2009

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PN# 37026500123
05/15/2009
TROUBLESHOOTING GUIDE -
POWER HEAD LED
FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM
Power head LED
Possible Problem
Solution
Red LED
showing
Green LED
showing
OFF
OFF
Normal operation
None required
Continuous ON
• Programming incomplete
• Complete programming
1 BLINK, Pause
(Repeat)
• Transmitter has not learned
• Push transmitter button to program
(See section
)
7
1 BLINK, Pause
(Repeat)
• Limit Programming incomplete
• Safe-T-Beam
®
sensor
obstruction going down
• Door obstruction going down
• Door obstruction going up
• Set DOWN LIMIT programming
• Check for obstruction, remove
• Check for obstruction, remove.
– Check door spring (See section
)
– Contact The Genie Company at
1-800-35-GENIE
10
2 BLINKS, Pause
(Repeat)
• Limit Programming incomplete
• Wire to power head or wire
connection at power head is
bad.
• Sensors out of alignment
• Continuous obstruction of
Safe-T-Beam
®
sensor
• Set UP LIMIT programming
• Check power head wiring, check
connections,
– Replace or repair
• Check Source & Sensor alignment
• Check for obstruction of
Safe-T-Beam
®
sensor
3 BLINKS, Pause
(Repeat)
• Limits set backwards
• Clear limits and reprogram
(See section
)
6
4 BLINKS, Pause
(Repeat)
• Wall button wire short
• Wall button wires reversed
in power head connector.
• Check button(s) and wiring.
Staples can cut insulation and shorts
wires. Replace Wall Control, repair or
replace wiring.
– Contact The Genie Company at
1-800-35-GENIE
• Reverse wire placement in power
head connector. (See section
)
3
5 BLINKS, Pause
(Repeat)
• Chain/belt is too tight
• Control system failure
• Adjust chain/belt tension
(See section
).
– Contact The Genie Company at
1-800-35-GENIE
• Contact Genie
®
authorized dealer for
service
1
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