Hayward LPCUS11100 Universal ColorLogic and CrystaLogic Troubleshooting Guide
Hayward LPCUS11100 Manual
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- Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 1
Universal ColorLogic® & CrystaLogic Troubleshooting Guide Residential TSG-UCL100e Copyright 2017 Hayward Industries Inc. - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 2
, cause serious injury and or death. To reduce the risk of electrocution and or electric shock hazards: • Only qualified technicians should remove the dead front • Replace damaged wiring immediately • Insure panel is properly grounded and bonded 2 - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 3
To: Resync Lights: Manually, OmniLogic, CL Light Controller Check Light Mode & Change Light Mode Network Lights: Resetting CL to Default & Finding Lights Understanding Voltage Drop Troubleshooting: 1. Switched: Light(s) Not Working 2. Switched: Lights Out of Sync 3. Switched: Light(s) Flashing/Dim - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 4
ColorLogic and Universal CrystaLogic (white only), are low voltage lighting solutions that require no bond or ground, when paired with interruption) 2. Network Style (communication) • When paired with a Hayward ColorLogic Light controller or OmniLogic Automation system, colors and shows can be - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 5
a cutout for installation. Note: To maximize the features available in UCL, CL320/160, or CL80/40 network lights, the ProLogic main board should be a revision 4.40 or higher. • The ColorLogic Network Module will only operate with Generation 4 or later Hayward ColorLogic 120VAC pool/spa light(s), UCL - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 6
Universal ColorLogic® & CrystaLogic How To: - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 7
How To: Resync Lights - Manual The following sequence should be used to Resync lights if controlled through a simple switch, ProLogic, E-Command 4 or OnCommand. Step 1 Step 2 Turn the light ON and wait a minimum of 60 seconds. Step 3 11-13 Seconds* Turn OFF the light off for 11-13 seconds*, - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 8
the lights are associated with (all bodies if applicable). Step 4 Locate and tap the resync icon, in the lower right hand corner. Once complete, tap the back arrow to return to the dashboard. 8 NOTE: The resync process can also be conducted manually by entering and toggling relays in service - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 9
. The following sequence should be used to Resync lights if controlled through a ColorLogic Light Controller. Step 1 Step 2 On the CL Light Controller, push and release the center knob, to turn the lights on. Step 3 Wait 2 minutes then press and hold the resync button for no less than 3 seconds - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 10
The following sequence should be used to CHECK what mode the ColorLogic LED are currently programmed to (Switch Mode LEDs ONLY). Step 1 Step 2 Turn the light ON and wait 2 minutes. Step 3 Entire Sequence 11-13 Seconds* Turn OFF for 11-13 seconds*, then ON. Step 4 1 2 3 4 11-13 11-13 11-13 - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 11
three more times (total of four timed OFF sequences) . Step 4 Each mode's blink sequence: (1) UCL Mode, (2) CL 4.0 Mode, (3) CL 2.5 Mode, (4) SaM Light Mode. To change modes, quickly turn light OFF then right back ON. Once mode is correct, keep OFF for 2 minutes to lock it in. 11 *NOTE: In order - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 12
How To: Reset ColorLogic to Default Follow these steps ONLY IF using network lights, a ProLogic with a software revision equal to or greater than 4.10., a network module, AND network couplers. Step 1 Step 2 Press the Menu button until "Config. Menu - Locked" - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 13
Follow these steps ONLY IF using network lights, a ProLogic with a software revision equal to or greater than 4.10., a then press the plus (+) to enter. Step 4 Press the (+) to initiate the light finding sequence, DO NOT interrupt the finding sequence. Once complete, press the (>) and assign each - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 14
to enter each relay. Step 7 Press the (>) to locate the relay type and change it to "ColorLogic" by pressing the (+), then press (>) to assign lights. Step 8 Once all the desired relays are set to "ColorLogic", press the "Menu" button until the "Settings Menu" appears. Press the (>) to navigate - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 15
table to determine the minimum voltage. 2. Notice a 150' cord light requires 14 vAC at the cord's junction point. This means when 150' corded lights are used, there can be no junction box between the lights and the transformer. IF installing lights with different cord lengths, use the longest cord - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 16
How To: Understanding Voltage Drop General Rules: 1. Whenever a junction box is used, the transformer MUST be wired to yield 14 volts AC. 2. The wire gauge between the transformer and the junction box should be selected based on anticipated voltage drop. 3. Use a voltage drop calculator for the left - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 17
Universal ColorLogic® & CrystaLogic Troubleshooting: - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 18
points that may exist on the low voltage side Correct source power issue. Reset GFCI OR Turn light relay ON (if applicable) Replace failing lights Correct any connection issues, replace transformer if necessary If power is not present verify wire continuity between the jbox and the transformer - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 19
side. IF NO voltage is present, correct source power issue (tripped GFCI, Light relay not engaged...etc.). IF voltage is correct, go to step 1B. 14VAC on the secondary side. IF NO voltage is present, verify connection and replace transformer if necessary. IF voltage is correct, go to step 1C. NOTE: - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 20
. Check voltage, verifying 12-14VAC is present. IF connections are correct, go to step 1D. IF NOT, correct and/or replace damaged or faulty wiring. Isolate each light one at a time, IF all lights work individually, then voltage drop or overloading are likely playing a factor. IF only certain - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 21
out of sync? YES Verify the light 'Mode' of all the lights NO Problem solved Are the lights all YES in the same mode? Bring all lights to the same NO mode (lowest common denominator) Are the lights YES wired to an OmniLogic? NO Replace any lights that will not synchronize Correct wiring - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 22
are in the same mode Step 2B Initiate the light resync process, either manually or through the controller (pg. 7-9). Once complete, IF lights are still out of sync, then proceed to step 2B. Verify the light mode of each light (pg. 10). IF any of the lights are not in the same mode, correct this - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 23
OmniLogic, then proceed to step 2D. IF the lights are not wired into an OmniLogic & resyncing does not correct the problem, replace out-of-sync lights. When installed in an OmniLogic, lights should either all be ON or all OFF the relay bank. IF light are wired into mixed relays, correct and retest - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 24
the lights (off for at least 2 minutes) Problem solved Does this issue YES still exist? NO There is a break in the line, bad connection, OR a voltage drop issue Check connections and replace the Is voltage YES correct? NO Check all connections, if correct contact tech support (908)355.7995 - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 25
become dim or flash when a voltage drop is affecting light power, there is a problem with a connection, or a potential problem with the light. Power cycle the lights Step 3A Verify 12-14VAC at junction box Step 3B 14VAC Power the lights down for a minimum of 2 minutes either through the breaker - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 26
IF the lights are being controlled through a ColorLogic Light Switch, Controller, or other device make sure the lights are being called , correct source power issue. IF voltage is correct, check connections then replace transformer if necessary. NOTE: IF using a LTBUY11300 (300 Watt Transformer) - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 27
box & transformer) YES Is light and module power on the same bus? Isolate & replace NO undetectable lights Correct & retest 27 Verify light power is on the same bus as the module Install network couplers & retest YES Do all transformers have a network coupler? NO Problem solved - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 28
Step 4A Reset ColorLogic to default Step 4B 1 2 3 Verify all installed lights are network compatible. A network light will have a "CUN" on the back label. IF all are compatible, go to step 4B. IF not, replace incompatible lights with network ready ones. On the ProLogic, under the "Configuration - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 29
not correct, secure them and retest. IF connections are secure, proceed to step 4D. Each transformer used for network lighting should have its own coupler (this boosts the communication). IF any couplers are missing, install them (LKBUN1000). IF all transformers have network couplers, go to 4E. 29 - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 30
is not on the same bus, correct and retest. IF correct, go to 4F. Isolate lights (one-by-one) Step 4F Isolate each light one at a time, IF all lights work individually, then voltage drop or overloading are likely playing a factor. IF only certain lights are working, replace any faulty lights. 30 - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 31
power is not present verify wire continuity between the jbox and the transformer, if no continuity replace wiring. Are connections YES secure AND power is present? NO Secure connections & retest Problem solved YES Are lights still failing? NO Reset the ColorLogic Config. to default & 'find all - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 32
side. IF NO voltage is present, correct source power issue (tripped GFCI, Light relay not engaged...etc.). IF voltage is correct, go to step 5B. 14VAC on the secondary side. IF NO voltage is present, verify connection and replace transformer if necessary. IF voltage is correct, go to step 5C. NOTE: - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 33
IF connections are correct, go to step 5D. IF NOT, correct and/or replace damaged or faulty wiring. On the ProLogic, under the "Configuration Menu", reset to default (pg. 12). Then attempt to find all the lights (pg. 13-14). IF not all lights are found, proceed to step 5E. NOTE: After resetting the - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 34
power to the module (this is essential to reliable communication). Isolate lights (one-by-one) Step 5E Isolate each light one at a time, IF all lights work individually, then voltage drop or overloading are likely playing a factor. IF only certain lights are working, replace any faulty lights. 34 - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 35
the lights (off for at least 2 minutes) Problem solved Does this issue YES still exist? NO There is a break in the line, bad connection, OR a voltage drop issue Check connections and replace the Is voltage YES correct? NO Check all connections, if correct contact tech support (908)355.7995 - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 36
become dim or flash when a voltage drop is affecting light power, there is a problem with a connection, or a potential problem with the light. Power cycle the lights Step 6A Verify 12-14VAC at junction box Step 6B 14VAC Power the lights down for a minimum of 2 minutes either through the breaker - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 37
.) IF the lights are being controlled through a ColorLogic Light Switch, Controller, or other device make sure the lights are being called correct source power issue. IF voltage is correct, check connections then replace transformer if necessary. NOTE: IF using a LTBUY11300 (300 Watt Transformer - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 38
port, if none are open, or this did not correct the problem replace the main board (GLX-PCB-PRO) Test Comm Port power for 9-14VDC Is voltage YES correct? NO Problem solved 38 YES Does power cycling correct the problem? NO Replace the module (AQLCOLOR-MODHV) YES Is voltage correct? NO Verify the - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 39
occurring due to main board incompatibility or a comm port problem, then no options related to ColorLogic Network programming will appear found in the back of the Diagnostic Menu. IF correct go to, 7B. IF incorrect, replace the main board with a newer version (GLX-PCB-PRO). Test the comm port (bus) - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 40
Step 7D Move the network module's communication connector to an open port. IF no open ports are available OR moving it does not correct the problem, replace the main circuit board (GLX-PCB-PRO). Test the module for 120VAC by checking either terminal to neutral. IF 120VAC is present, power cycle - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 41
Universal ColorLogic® & CrystaLogic Additional Information: - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 42
conditions exist then a snubber may be recommended: 300W • IF an isolation transformer for low voltage lighting is installed. GLX-HAL-XSNUB • IF turning the light OFF or toggling ON/OFF (either via light switch or relay) causes a GFCI breaker to trip, even on unrelated circuits. • THEN connect - Hayward LPCUS11100 | Universal ColorLogic and CrystaLogic Troubleshooting Guide - Page 43
Reading Serial Numbers 1U11284- 123456 1U11284 = Standard Warranty Term 1U11284 = Product Family 1U11284 = Year of Manufacture 1U11284 = Day of Manufacture 123456 = Manufacturing ID
Troubleshooting Guide Residential
TSG-UCL100e
Copyright 2017 Hayward Industries Inc.
Universal ColorLogic
& CrystaLogic
®