HP 100B Getting Started Guide
HP 100B - All-in-One PC Manual
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- HP 100B | Getting Started Guide - Page 1
Getting Started HP Business PCs - HP 100B | Getting Started Guide - Page 2
Windows, Windows Vista, and Windows 7 are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services . Getting Started HP Business PCs Second Edition (December 2010) Document Part Number: 625148 - HP 100B | Getting Started Guide - Page 3
Accessing User Guides and HP Diagnostics (Windows systems) HP Safety and Comfort Guide. Accessing User Guides (Linux systems) Locate the desktop icon labeled HP User Manuals and double-click. Select the folder for your language. Select the guide you wish to access. How to Check Warranty and Support - HP 100B | Getting Started Guide - Page 4
iv About This Book ENWW - HP 100B | Getting Started Guide - Page 5
3 Accessing Vision Diagnostics (Windows systems 3 Downloading the Latest Version of Vision Diagnostics 4 Turning Off the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST - HP 100B | Getting Started Guide - Page 6
vi ENWW - HP 100B | Getting Started Guide - Page 7
shipped with Windows Vista or Windows 7 loaded, you will be prompted to register the computer with HP Total Care before installing the operating system. You will see a brief movie followed by an online registration form. Fill out the form, click the Begin button, and follow the instructions on the - HP 100B | Getting Started Guide - Page 8
you to install and launch Windows XP applications from the Windows 7 taskbar. This feature is available on some computer models only. To set up from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the screen. Accessing Disk - HP 100B | Getting Started Guide - Page 9
order a recovery disk set from the HP support center. To obtain the support center telephone number for your region see http://www.hp.com/support/contactHP. Vision Diagnostics (Windows systems) NOTE: Vision Diagnostics is included on CD with some computer models only. The Vision Diagnostics utility - HP 100B | Getting Started Guide - Page 10
. Refer to the Maintenance and Service Guide (English only) for more information. 5. At the boot menu, select either the Vision Diagnostics utility to test the various hardware components in the computer or the HP Memory Test utility to test memory only. NOTE: The HP Memory Test is a comprehensive - HP 100B | Getting Started Guide - Page 11
hardware, as well as instructions for upgrading this series of computers; includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on parts removal and replacement, troubleshooting, Desktop Management, setup utilities - HP 100B | Getting Started Guide - Page 12
● Double-click the HP Support Assistant icon on the Windows 7 desktop and run the automated diagnostics. ● Check the power LED on the front of the computer to see if it is flashing or listen for a series of beeps emanating from the computer. The flashing lights and/or beeps are error codes that will - HP 100B | Getting Started Guide - Page 13
in the comprehensive Maintenance and Service Guide (English only) available under the reference library at http://www.hp.com/support. Select your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter. ENWW Helpful - HP 100B | Getting Started Guide - Page 14
and resolve problems through automated updates and tune-ups, built-in diagnostics, and guided assistance. To access HP Support Assistant, double-click the HP Support Assistant icon on your desktop. NOTE: HP Support Assistant is pre-installed on all HP or Compaq computers with Microsoft Windows - HP 100B | Getting Started Guide - Page 15
discs, visit http://www.hp.com/support. System Recovery from the Windows 7 Start Menu CAUTION: System Recovery deletes all data and programs you created or installed. Back up any important data to a removable disc or USB flash drive. If the computer is working and Windows 7 is responding, use these - HP 100B | Getting Started Guide - Page 16
the desktop. 10. Turn off the computer, reconnect all peripheral devices, and turn the computer back on. System Recovery at System Startup CAUTION: System Recovery deletes all data and programs you created or installed. Back up any important data to a removable disc or USB flash drive. If Windows - HP 100B | Getting Started Guide - Page 17
in a safe place. NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows. Choosing Recovery Media ● To create recovery discs, your computer must have a DVD writer, and you must use only highquality blank DVD+R or DVD-R discs. NOTE: You cannot use - HP 100B | Getting Started Guide - Page 18
instructions. Windows 7 provide a centralized location to easily manage your PC, including the following: ● View or change your computer name and other system settings ● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support - HP 100B | Getting Started Guide - Page 19
To access the centralized PC management location, click Start > Devices and Printers then doubleclick on the picture of your PC. ENWW Using, Updating, and Maintaining Your PC (Windows 7 Systems) 13
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Getting Started
HP Business PCs